Manuel d'utilisation / d'entretien du produit P-324 du fabricant ZyXEL Communications
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Pr estige 324 Intelligent Broadband Sharing Gateway User’s Guide Version 3.60 January 2003.
Prestige 324 Intelligent Broadband Sha ring Gateway ii Copyright Copyright Copyright © 2 003 by ZyXEL Com munications Corporati on. The contents of this publi cation ma y not be reprod uced in any pa.
Prestige 324 Intelligent Broadband Sha ring Gateway FCC Statement iii Federal Communications Commission (FCC) Interference S t atement This device complies with Part 15 of FCC rules. Operation is subject to the following two cond itions: • This device m ay not cause harm ful interferen ce.
Prestige 324 Intelligent Broadband Sha ring Gateway iv Information For Canadian Users Information for Canadian Users The Industry Canada label identifies certified equipmen t. This certification means that the equipment meets certain telecom munications ne twork prot ective operatio n and safet y requirem ents.
Prestige 324 Intelligent Broadband Sha ring Gateway Declaration of Conformity v Declaration of Conformity We, the Manufacturer/Im porter, ZyXEL Communications Corp .
Prestige 324 Intelligent Broadband Sha ring Gateway vi Warranty ZyXEL Limited W arranty ZyXEL warrants to the original end us er (purchaser) that this product is free from any defects in materials or workm anship fo r a period of up to tw o years fr om the da te of purc hase.
Prestige 324 Intelligent Broadband Sha ring Gateway Customer Support vii Customer Support Please have th e following i nformation re ady when you c ontact customer s upport. • Product model and serial num ber. • Information in Menu 24.2.1 –System Informa tion .
Prestige 324 Intelligent Broadband Sha ring Gateway viii Table of Contents T able of Content s Copyright ...................................................................................................................... ...........................
Prestige 324 Intelligent Broadband Sha ring Gateway Table of Contents ix 4.2 Wizard Set up: Screen 2 ......................................................................................................... ... 4-2 4.3 Wizard Set up: Screen 3 ........
Prestige 324 Intelligent Broadband Sha ring Gateway x Table of Contents Chapter 10 IP S ta tic Route Setup............................................................................................... ............ 10-1 10.1 IP Static Ro ute Setup ...
Prestige 324 Intelligent Broadband Sha ring Gateway Table of Contents xi 14.3 Installing UPnP in Wi ndows Exam ple .............................................................................. 14-4 14.4 Using UPnP in Windows XP Example...............
Prestige 324 Intelligent Broadband Sha ring Gateway xii Table of Contents 19.3 Remote Managem ent an d the Fire wall............................................................................... 19-4 19.4 Remote Managem e nt and NAT .................
Prestige 324 Intelligent Broadband Sha ring Gateway List of Figures xiii List of Figures Figure 1-1 Internet Access App lication......................................................................................... .............. 1-5 Figure 2-1 Prestige R ear Panel Co nnections .
Prestige 324 Intelligent Broadband Sha ring Gateway xiv List of Figures Figure 7-6 Menu 3.2 — TCP/IP and DHCP Ethernet Setup ........................................................................ 7-7 Figure 7-7 Menu 3.2. 1 — IP Alia s Setup.....
Prestige 324 Intelligent Broadband Sha ring Gateway List of Figures xv Figure 11-14 NA T Example 1..................................................................................................... ............ 11-21 Figure 11-15 Menu 4 — Internet Access & NAT Ex ample .
Prestige 324 Intelligent Broadband Sha ring Gateway xvi List of Figures Figure 14-1 Configuring UP nP ................................................................................................... ............... 14-3 Figure 15-1 Menu 22 — SNMP Conf iguration .
Prestige 324 Intelligent Broadband Sha ring Gateway List of Figures xvii Figure 18-1 Command Mode i n Menu 24 ............................................................................................ ..... 18-1 Figure 18-2 Valid Comm ands .........
Prestige 324 Intelligent Broadband Sha ring Gateway xviii List of Diagrams and Chart s List of Diagrams Diagram 1 Single-PC per Mode m Hardware Co nfiguration ........................................................................... 2 Diagram 2 Prestige as a PPPoE Client .
Prestige 324 Intelligent Broadband Sha ring Gateway List of Tables xix List of T ables Table 1-1 Internet Access Configuratio n Check list .............................................................................. ...... 1-5 Table 2-1Prestige Rear Panel Co nnections .
Prestige 324 Intelligent Broadband Sha ring Gateway xx List of Tables Table 9-2 Fields i n Menu 11.1 (PPTP En capsula tion) ............................................................................. .... 9-4 Table 9-3 Fields i n Menu 11.1 (PPP oE Encaps ulation Specific Only) .
Prestige 324 Intelligent Broadband Sha ring Gateway List of Tables xxi Table 18-1 Budge t Management ................................................................................................... ............ 18-3 Table 18-2 Call History Fields .
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Prestige 324 Intelligent Broadband Sha ring Gateway Preface xxiii Preface Congratulations on your purchase of the Prestige 324 Broadband Sharing Gateway with four-por t switch. Don’t forget to register your Prestige (fast, easy online registration at www.
Prestige 324 Intelligent Broadband Sha ring Gateway xxiv Preface Synt ax Conventions • Mouse action s equences are denote d using a comma. For e xampl e, click Start , Settings , Co ntrol Panel , Ne.
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Getting Started I P P a a r r t t I I : : Getting Started This section help s you connect, inst all and setup your Prestige to operate on your net work and access the Internet.
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Prestige 324 Intelligent Broadband Sha ring Gateway Getting to Know Your Prestige 1-1 Chapter 1 Getting to Know Your Prestige This chapter introduces the main applications of the Prestige as well as a list of key features.
1-2 Getting to Know Your Prestige 1.2.2 Firmware Features Full Network Management Your Prestige offers you a variety of options f or network management . It supp orts password protected l ocal and remote net work ma nagement via t he console p ort or a tel net connection usi ng SMT (System Management Interface).
Prestige 324 Intelligent Broadband Sha ring Gateway Getting to Know Your Prestige 1-3 DHCP Support DHCP (Dynamic Host Configuration Protoco l) allows the individual clients (workstations) to obtain the TCP/IP configuration at start-up fro m a centralized DHCP server.
1-4 Getting to Know Your Prestige Time and Date Setting This feature ( menu 24.10 ) allows you t o get the c urr ent time and date from an external server when yo u power up your Prestige. The real time is then displayed in the Prestige Menu 24 .1- Sys tem Statu s and error logs.
Prestige 324 Intelligent Broadband Sha ring Gateway Getting to Know Your Prestige 1-5 Figure 1-1 Internet Access Application 1.4 Internet Access Configuration Checklist The followin g table shows t he minim um SMT m enu configurati ons you’l l need to m ake (without changing the default Prestige val ues) in order to access the In te rnet.
1-6 Getting to Know Your Prestige Table 1-1 Internet Access Configurat ion Checklist SMT # FIELD ACTION 4 Encapsulation Choose PPPoE if you have a dial-up connec tion to the Internet (or PPTP if you reside in France or Austria); other wise choose Ethernet .
Prestige 324 Intelligent Broadband Sha ring Gateway Hardware Installation & Initial Setup 2-1 Chapter 2 Hardware Installation & Initial Setup This chapter show s you how to connect hardware a nd perform the initial setup. 2.1 Front Panel Prestige.
2-2 Hardware Installa tion & Initial Setup Table 2-1Prestige Rear Panel Connections CONNECTION DESCRIPTION AND FUNCTION Power 9V AC Connect the included po wer adaptor to the power supply and connect the other end of the power adaptor cable to this socket.
Prestige 324 Intelligent Broadband Sha ring Gateway Hardware Installation & Initial Setup 2-3 CON/AUX swi tch CON/AUX port Just connect this port if you want to config ure the Prestige using the SMT via cons ole port or set up a backup WAN connection.
2-4 Hardware Installa tion & Initial Setup 2.4 Front Panel LEDs The LEDs on t he front pa nel indicate t he operati onal status of the Prestige. Figure 2-2 Front Panel The followin g table descri bes the LED f unctions. Table 2-2 LED Descriptions LED FUNCTION COLOR STATUS MEANING PWR Power Green On The Prestige is receiving po wer.
Prestige 324 Intelligent Broadband Sha ring Gateway Hardware Installation & Initial Setup 2-5 Table 2-2 LED Descriptions LED FUNCTION COLOR STATUS MEANING Orange On The Prestige is connected to a 100Mbps LAN port(s). Flashing The 100M LAN port(s) is sending/rec eiving packets.
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Prestige 324 Intelligent Broadband Sha ring Gateway WAN Setup 3-1Introducing the Web Configurator Chapter 3 Introducing the Web Configurator This chapter describes how to access the Prestige web configurator. 3.1 Accessing the Prestige W eb Configurator Step 1.
3-2 Introducing the Web Co nfigurator Figure 3-3 Change Password Step 3. You shoul d now see the web con figurator MAIN MENU screen. Click WIZARD to b egin a series of screens to he lp you configure your Prestige fo r the first time. Click a link und er SETUP in the navigati on panel to c onfigure adva nced Prestige feat ures.
Prestige 324 Intelligent Broadband Sha ring Gateway WAN Setup 3-3Introducing the Web Configurator Figure 3-4 The MAIN MENU Screen of the Web Co nfigurator Follow the instructions you see in the MAIN MENU screen or click the icon (located in the top right corner of most screens) to v iew embedded help.
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Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 4-1Wizard Setup Chapter 4 Wizard Setup This chapter shows you how to use the Wizard to access the Internet for the first time. 4.1 Introduction to Wizard Screens The Wizard consists of screens to help you configur e your device to access the Inte rnet.
4-2 Wizard Setup Click Next to configure the Prestig e for internet access. Figure 4-1 Wizard 1 4.2 Wizard Setup: Screen 2 The Prestige offers three choices of encapsul ation. They are Ethernet , PPTP or PPPoE. 4.2.1 Ethernet Choose Eth erne t when the WAN port is used as a regula r Ethernet.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 4-3Wizard Setup Table 4-1 Wizard 2: Ethernet Enca psulation Table 4-2 Ethernet Encapsulation FIELD DESCRIPTION ISP Parameters fo r Internet Access Encapsulation You must choo se the Ethernet option when the WAN port is used as a reg ular Ethernet.
4-4 Wizard Setup PPTP supports on-demand, multi-protocol, an d virtual pr ivate network ing over public networks, such as th e Internet. For more infor mation on PPTP, please refer to the appendices The Prestige support s one PPTP server connectio n at any given time.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 4-5Wizard Setup Table 4-3 PPTP Encapsulation FIELD DESCRIPTION Encapsulation Select PPTP from the pull-down list box. User Name T ype the user name given to you by your IS P. Password Type the password associated with the User Name above.
4-6 Wizard Setup the existing M icrosoft Dial-Up Net working software can a ctivate, and t herefore re quires no new learni ng or procedur es for W indows u sers. One of the benefits of PPPoE is the ability to let end users access on e of multiple network services, a function kn own as dy namic service sel ection.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 4-7Wizard Setup Table 4-4 PPPoE Encapsulation FIELD DESCRIPTION ISP Parameter for Internet Access Encapsulation Choose an encapsulation met hod from the pull-down list box. PPPoE form s a dial-up connection.
4-8 Wizard Setup Table 4-5 Private IP Address Ranges 10.0.0.0 - 10. 255.255.255 172.16.0.0 - 172.31.255.255 192.168.0.0 - 192. 168.255.2 55 You can obt ain your IP a ddress from the IANA, from an IS P or have i t assigned by a privat e network.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 4-9Wizard Setup Once you have decided o n the network n umber, pick an IP address that is e asy to remember, for i nstance, 192.168.1.1 , for your Prestige, but make sure that no ot her device o n your net work is usi ng that IP .
4-10 Wizard Setup Table 4-6 Example of Network Properties for LAN Serv ers with Fixed IP Addresses Choose an IP address 192.168.1.2-19 2.168.1. 32; 192.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 4-11Wizard Setup Table 4-7 WAN Setup FIELD DESCRIPTION IP Address Enter your WAN IP address in this field when you selected Use Fixed IP Address. IP Subnet Mask Enter the IP subnet mask in this field if applicable when you selected Use Fixed IP Address .
4-12 Wizard Setup 4.4 Basic Setup Complete Well done! You have successfully set up your Pre stige to operate on your network a nd access the Internet. The rest of this User’s Guide shows yo u how to con figure the SMT m enus except where n o SMT me nus exist for certain features such as UPnP a nd the fire wall.
Prestige 324 Intelligent Broadband Sha ring Gateway Introducing the SMT and General Setup 5-1 Chapter 5 Introducing the SMT and General Setup This chapter show s you how to access t he SMT menus via the co nsole port, how to navigate the SMT and how to configure SMT menu 1.
Prestige 324 Intelligent Broadband Sha ring Gateway 5-2 Introducing the SMT and General Setup Figure 5-1 Initial Screen 5.1.2 Entering the Password The login sc reen appea rs after yo u press [E NTER] , prom pting yo u to ent er the pas sword, as shown next.
Prestige 324 Intelligent Broadband Sha ring Gateway Introducing the SMT and General Setup 5-3 Table 5-1 Main Menu Commands OPERATION DESCRIPTION Move down to another menu To move forward to a submenu, type in the number of the desire d submenu and press [ENTER].
Prestige 324 Intelligent Broadband Sha ring Gateway 5-4 Introducing the SMT and General Setup Figure 5-3 Prestige Main Menu 5.2.2 System Management T erminal Interface Summar y Table 5-2 Main Menu Summary NO. Menu Title FUNCTION 1 General Setup Use this menu to set up r outing/bridging and general inform ation.
Prestige 324 Intelligent Broadband Sha ring Gateway Introducing the SMT and General Setup 5-5 Table 5-2 Main Menu Summary NO. Menu Title FUNCTION 24 System Maintenanc e From displaying system st atus to uploading firm ware, this menu provides comprehensive system mainte nance.
Prestige 324 Intelligent Broadband Sha ring Gateway 5-6 Introducing the SMT and General Setup 5.3.1 Resetting the Prestige If you forget your password or ca nnot access the SMT m enu, you will need to rel oad the factory-default configuration file or use the RESET button th e back of the Prestige.
Prestige 324 Intelligent Broadband Sha ring Gateway Introducing the SMT and General Setup 5-7 Procedure To Use The RESET Button Make sure the PWR led is on (not bl inking) when you begin thi s proce dure. Step 1. Press the RESET button for ten seco nds, then rel ease it.
Prestige 324 Intelligent Broadband Sha ring Gateway 5-8 Introducing the SMT and General Setup 5.4.1 Dynamic DNS Dynamic DNS (Domain Nam e System ) allows you t o update y our current dy namic IP address with one or many dynam ic DNS ser vices so that any one can c ontact yo u (in NetMeeting , CU-SeeMe or ot her services).
Prestige 324 Intelligent Broadband Sha ring Gateway Introducing the SMT and General Setup 5-9 Table 5-3 General Setup Menu Field FIELD DESCRIPTION EXAMPLE System Name Choose a descriptive na me for identific ation purposes. It is recommended you enter yo ur comput er ’s “Computer name” in this field.
Prestige 324 Intelligent Broadband Sha ring Gateway 5-10 Introducing the SMT and General Setup Figure 5-7 Configure Dynamic DNS Follow the instructions in the next tabl e to configure Dynamic DNS parame ters. Table 5-4 Configure Dynamic DNS Menu Fields FIELD DESCRIPTION EXAMPLE Service Provider This is the name of your Dynamic DNS service provider.
Prestige 324 Intelligent Broadband Sha ring Gateway Introducing the SMT and General Setup 5-11 Table 5-4 Configure Dynamic DNS Menu Fields FIELD DESCRIPTION EXAMPLE Enable Wildcard Your Prestige suppor ts DYNDNS Wildcard. Press [SPACE BAR] and then [ENTER] to select Yes or No This field is N/A when you choose DDNS client as your servic e provider.
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Prestige 324 Intelligent Broadband Sha ring Gateway WAN Setup and Dial Backup 6-1 Chapter 6 WAN Setup and Dial Backup This chapter describes ho w to configure the WAN using menu 2 and dial -backup using men us 2, 2.
Prestige 324 Intelligent Broadband Sha ring Gateway 6-2 WAN Setup and Dial Backup Table 6-1 MAC Address Cloning in WAN Setup M enu FIELD DESCRIPTION EXAMPLE MAC Address: Assigned By Press [SPACE BAR] and then [ENTER] to choose one of t wo methods to assign a MAC Address.
Prestige 324 Intelligent Broadband Sha ring Gateway WAN Setup and Dial Backup 6-3 Figure 6-2 Configuring Dial Backup in Menu 2 The followin g table contai ns instruction s on how t o configu re your WA N setup.
Prestige 324 Intelligent Broadband Sha ring Gateway 6-4 WAN Setup and Dial Backup Table 6-2 Configuring Dial Backup in Menu 2 FIELD DESCRIPTION EXAMPLE Edit Advanced Setup To edit the advanced setup for the Dial Backup port, move the cursor to this field; press the [SPACE BAR] to select Yes and then press [ENTER] to go to Menu 2.
Prestige 324 Intelligent Broadband Sha ring Gateway WAN Setup and Dial Backup 6-5 To edit the advanced setup for the Dial Backup port, move the cursor to the Edit Advanced Setup field in Menu 2 - WAN Setup , press the [SPACE BAR] to select Yes and then p ress [ENTER].
Prestige 324 Intelligent Broadband Sha ring Gateway 6-6 WAN Setup and Dial Backup Table 6-3 Advanced WAN Port Setup: AT Comma nds Fields FIELD DESCRIPTION DEFAULT AT Response String: CLID (Calling Line Identification) Enter the keyword that precedes the CLID (Calli ng Line Identification) in the AT response string.
Prestige 324 Intelligent Broadband Sha ring Gateway WAN Setup and Dial Backup 6-7 6.2.6 Configuring Remote Node Profile (Backup ISP) Enter 2 in Menu 11 Remote Node Se tup to open Menu 11.1 Rem ote Node Profile (Backup ISP) (sho wn below) and co nfigure the set up fo r your Dial Backup port connectio n.
Prestige 324 Intelligent Broadband Sha ring Gateway 6-8 WAN Setup and Dial Backup Table 6-5 Menu 11.1 Remote Node Profile (Backup ISP) FIELD DESCRIPTION EXAMPLE Authen This field sets the authenticat ion protoc ol used for outgoing calls.
Prestige 324 Intelligent Broadband Sha ring Gateway WAN Setup and Dial Backup 6-9 Table 6-5 Menu 11.1 Remote Node Profile (Backup ISP) FIELD DESCRIPTION EXAMPLE Allocated Budget Enter the maximum number of minutes that this remote node may be called within the time period config ured in the Period field.
Prestige 324 Intelligent Broadband Sha ring Gateway 6-10 WAN Setup and Dial Backup Figure 6-5 Menu 11.2 - Remote Node PPP Options Table 6-6 Menu 11.2 - Re mote Node PPP Options FIELD DESCRIPTION Select the vendor-specific encapsulation for t he link. There are two options in this field.
Prestige 324 Intelligent Broadband Sha ring Gateway WAN Setup and Dial Backup 6-11 Password: To handle t he first prom pt, you s pecify “ogi n: ” as the Expect string and “m yLogin” as t he Send string in set. The reason for leaving out the leading “L” is to avoid having t o know exact ly whether it is uppe r or lower case.
Prestige 324 Intelligent Broadband Sha ring Gateway 6-12 WAN Setup and Dial Backup Figure 6-6 Remote Node Setup Script FIELD DESCRIPTION Active Press the spac e bar to toggle bet ween Yes and No. Set 1-6: Expect Enter an Expect string to match. After matching the Expect string, the Prestige returns the string in the Send field.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 7-1 Chapter 7 LAN Setup This chapter describes ho w to configure the WAN using menu 3. 7.1 Introduction From the m ain menu, e nter 3 t o display m enu 3 (shown next ). Figure 7-1 Menu 3 — LAN Setup 7.
Prestige 324 Intelligent Broadband Sha ring Gateway 7-2 LAN Setup Figure 7-2 Menu 3.1 — LAN Port Filter Setup Menu 3.2 is discussed i n the next part of t he manual .
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 7-3 IP Pool Setup The Prestige is pre-configure d with a p ool of 32 IP address es starting fr om 192. 168.1.33 t o 192.168. 1.64. This configuration leaves 31 IP addresses (exclud ing the Prestige itself) in the lo wer ran ge for othe r server computers, e.
Prestige 324 Intelligent Broadband Sha ring Gateway 7-4 LAN Setup enable the Network Address Translation (NAT) featur e of the Prestige. The In ternet Assigne d Number Authority (IANA) reserve d this block of a ddr esses specifi cally for private use; please do not use any other number unle ss you are t old otherwi se.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 7-5 assignment, please refer to RFC 15 97, Address Allocation for Private Internets and RFC 146 6, Guidelines for Management o f IP Address Space.
Prestige 324 Intelligent Broadband Sha ring Gateway 7-6 LAN Setup The address 22 4.0.0.1 is used for que ry me ssages and is assi gned to the permanent group of all IP hosts (including gateways). Al l hosts m ust join the 224.0.0.1 group in o rder to pa rticipate i n IGMP.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 7-7 Figure 7-5 Menu 3 — LAN Setup (10/100 Mbps Etherne t) To edit the TCP/IP and DHCP configuration, enter 2 to display Menu 3.2 - TCP/ IP and DHCP Ethe rnet Setup as show n next. Figure 7-6 Menu 3.
Prestige 324 Intelligent Broadband Sha ring Gateway 7-8 LAN Setup T able 7-3 LAN DHCP Se tup Menu Fields FIELD DESCRIPTION EXAMPLE DHCP This field enables/disables the DHCP server.
Prestige 324 Intelligent Broadband Sha ring Gateway LAN Setup 7-9 FIELD DESCRIPTION EXAMPLE Edit IP Alias T he Prestige supports thr ee logical LAN inte rfaces via its single physical Ethernet interface with the Prestige itself as the gate way for each LAN network.
Prestige 324 Intelligent Broadband Sha ring Gateway 7-10 LAN Setup Table 7-5 IP Alias Setup Menu Fields FIELD DESCRIPTION EXAMPLE IP Address Enter the IP ad dress of your Prestige in dotted decim al notation 192.168.2.1 IP Subnet Mask Your Prestige will automatically calculate the subnet mask based on the IP address that you assign .
Prestige 324 Broadband Sharin g Gateway with 4-Port Switch IP Static Route Setup 8-1Internet Access 8-1 Chapter 8 Internet Access This chapter sho ws you how t o configur e your Prestige for Internet access. 8.1 Internet Access Setup You will see three different menu 4 screens depending on whether you chose Ethernet, PPTP or PPPoE encapsulation.
Prestige 324 Intelligent Broadband Sha ring Gateway 8-2 Internet Access Figure 8-1 Internet Access Setup (Eth ernet) The following table describes this screen. Table 8-1 Internet Access Setup Menu Fields FIELD DESCRIPTION ISP’s Name Enter the name of your Intern et Service Provider, e.
Prestige 324 Broadband Sharin g Gateway with 4-Port Switch IP Static Route Setup 8-3Internet Access 8-3 Table 8-1 Internet Access Setup Menu Fields FIELD DESCRIPTION IP Address Assignment If your ISP did not assign you a fixed IP address, select Dynamic , otherwise select Static and enter the IP address & subnet mask in the follo wing fields.
Prestige 324 Intelligent Broadband Sha ring Gateway 8-4 Internet Access Figure 8-2 Internet Access Setup (PPTP) The following table contains instructions about the new fi elds when y ou choose PPTP in the Encapsulation fiel d in m enu 4.
Prestige 324 Broadband Sharin g Gateway with 4-Port Switch IP Static Route Setup 8-5Internet Access 8-5 procedur es for W indows u sers. One of the benefits of PPPoE is the ability to let end users access on e of multiple network services, a function kn own as dy namic service sel ection.
Prestige 324 Intelligent Broadband Sha ring Gateway 8-6 Internet Access Table 8-3 New Fields in Menu 4 (PPPoE) screen FIELD DESCRIPTION EXAMPLE Encapsulation Press the [SPACE BAR] and then press [ENTER] to choose PPPoE . The encapsulation method i nfluences your choices for IP Address.
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II P P a a r r t t I I I I : : Advanced Applications This section describes the advanced applications of your Prestige, such as NA T , Remote Node Setup and IP S tatic Route Setup.
Prestige 324 Intelligent Broadband Sha ring Gateway Remote Node Setup 9-1 Chapter 9 Remote Node Setup This chapter show s you how to configure m enu 11 and all its sub-menus in cluding traffic redirect. 9.1 Introduction A remote node is required for placing calls to a remote gateway.
9-2 Remote Node Setup Figure 9-1 Menu 11.1 Remote Node Profile for Ethernet Encap sulation Table 9-1 Fields in Menu 11.1 (Ethernet Encapsul ation) FIELD DESCRIPTION EXAMPLE Rem Node Name Enter a descriptive name for the remote node. This field can be up to eigh t characters.
Prestige 324 Intelligent Broadband Sha ring Gateway Remote Node Setup 9-3 Table 9-1 Fields in Menu 11.1 (Ethernet Encapsul ation) FIELD DESCRIPTION EXAMPLE Service Name This is valid only when you h ave chosen PPPoE encapsulat ion. If you are using PPPoE encapsulation, then t ype the name of your PPPoE service here.
9-4 Remote Node Setup Figure 9-2 Remote Node Profile for PPTP Encapsulation Table 9-2 Fields in Menu 11.1 (PPTP Encapsulation) FIELD DESCRIPTION EXAMPLE Encapsulation Press the [SPACE BAR] to choose PPTP . You must also go to menu 11.3 to check the IP Address setting once you have selected the encapsulation method.
Prestige 324 Intelligent Broadband Sha ring Gateway Remote Node Setup 9-5 Nailed-Up Connection A nailed-up connection is a dial-up line where the conn ection is always up regardless of traffic demand. The Prestige does two things when you specify a n ailed-up connection.
9-6 Remote Node Setup Figure 9-3 Menu 11.1 Remote Node Profile for PPPoE Encapsulation The next tabl e describes t he fields NOT already descri bed in Table 9-1 already. Table 9-3 Fields in Menu 11.1 (PPPoE Encapsulation Specific Only ) FIELD DESCRIPTION EXAMPLE Authen This field sets the authenticat ion protoc ol used for outgoing calls.
Prestige 324 Intelligent Broadband Sha ring Gateway Remote Node Setup 9-7 Table 9-3 Fields in Menu 11.1 (PPPoE Encapsulation Specific Only ) FIELD DESCRIPTION EXAMPLE Schedules You can apply up to four schedule sets here. F or more details please refer to the Call Scheduling chapter.
9-8 Remote Node Setup Table 9-4 Remote Node Net work Layer Options Menu Fields FIELD DESCRIPTION EXAMPLE IP Address Assignment If your ISP did not assign you an explicit IP address, select Dynamic ; otherwise select Static and enter the IP address & subnet mask in the following fields.
Prestige 324 Intelligent Broadband Sha ring Gateway Remote Node Setup 9-9 Table 9-4 Remote Node Net work Layer Options Menu Fields FIELD DESCRIPTION EXAMPLE broadcasts. RIP Press the [SPACE BAR] to select the RIP direction. Options are: Both , None , In Only , Out Only or None .
9-10 Remote Node Setup Figure 9-5 Remote Node Filter (Ethernet Encapsu lation) Figure 9-6 Remote Node Filter (PPTP/PPPoE Encapsulation ) 9.5 T raffic Redirect Traffic redirect forwards WA N traffic to a backup gate way when the Presti ge canno t connect to the Internet through its normal gateway.
Prestige 324 Intelligent Broadband Sha ring Gateway Remote Node Setup 9-11 Figure 9-7 Traffic Redirect WAN Se tup The followin g network t opology all ows you to a void tria ngle route sec urity hol es when t he backup gat eway is connected to the LAN.
9-12 Remote Node Setup 2. Traffic-redirec t route. 3. Dial-backup route. For example, if the norm al route has a m etric of "1" and the traffic-re direct rout e has a metric of "2" and dial-backup route has a me tric of "3", then the norm al route acts as the primary default route.
Prestige 324 Intelligent Broadband Sha ring Gateway Remote Node Setup 9-13 9.5.2 T raffic Redirect Setup Configure parameters that determine when the Pres tige will forward WAN traffic to the backup gateway using Menu 11.6 — Traffic Redirect Setup .
9-14 Remote Node Setup Table 9-6 Traffic Redirect Setup FIELD DESCRIPTION EXAMPLE Metric Enter a numbe r from 1 to 15 to set this route’s priority among the Prestige’s routes (see Route Priorit y and Metric on page 9-11 ) T he smaller the number, the higher priority the r oute has.
Prestige 324 Intelligent Broadband Sha ring Gateway IP Static Route Setup 10-1 Chapter 10 IP Static Route Setup This chapter sho ws you how t o configur e static routes with your Prestige. Static routes tell the Prestige routing information wh at it cannot learn automati cally through other means.
10-2 IP Static Route Setup 10.1 IP S t atic Route Setup You confi gure IP static r outes in m enu 12. 1, by selecting one of the IP static rout es as shown bel ow. En ter 12 from t he main m enu. Figure 10-2 Menu 12 — IP Static Rou te Setup Now, enter t he index number of one of the static routes y ou want t o configure .
Prestige 324 Intelligent Broadband Sha ring Gateway IP Static Route Setup 10-3 Table 10-1 IP Static Route Menu Fields FIELD DESCRIPTION Route # T his is the index number of the static route that y ou chose i n menu 12. Route Name Enter a descriptive name for this r oute.
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Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-1 Chapter 11 Network Address Translation (NAT) This chapter discusses ho w to configure NAT on the Prestige. 11.1 Introduction NAT (Network Address Tran slation - NAT, RFC 1631) is the translation of the IP addr ess of a host in a packet, e.
11-2 NAT NA T never changes the IP address (e ither local or global) of an outsi de host. 11.1.2 What NA T Does In the simplest form, NAT changes the source IP address in a packet recei ved from a subscriber (t he inside local address) t o another (t he inside global ad dress) befo re forwardin g the packet t o the WAN si de.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-3 Figure 11-1 How NAT Works 11.1.4 NA T Application The following figure illu strates a possible NAT applica tion, where three inside LANs (logical LANs using IP Alias) behind the Prestige can communicate with three distinct WAN net works.
11-4 NAT Figure 11-2 NAT Application With IP Alias 11.1.5 NA T Mapping T ypes NAT supports five types o f IP/port m apping. They are: 1. One to One : In One -to-One m ode, the Prest ige maps one local IP address to one gl obal IP add ress. 2. Many to One : In Many-to-One mode, the Prestige maps multiple local IP addresses to one global IP address.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-5 3. Many to Many Overload : In Many-to-Many Overload mode, the Prestige maps the multip le local IP addresses to shared global IP addresses. 4. Many One-to-One : In Many One-to-One mode, the Prestige maps the each local IP addresses to unique gl obal IP add resses.
11-6 NAT Table 11-2 NAT Mapping Types TYPE IP MAPPING SMT ABBREVIATION Many-One-to-One ILA1 ÅÆ IGA1 ILA2 ÅÆ IGA2 ILA3 ÅÆ IGA3 … M-1-1 Server Server 1 IP ÅÆ IGA1 Server 2 IP ÅÆ IGA1 Server 3 IP ÅÆ IGA1 Server 11.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-7 Figure 11-3 Menu 4 — Applyi ng NAT for Internet Acc ess The following fig ure shows how you appl y NAT to the rem ote node in menu 11 .1. Step 1. Enter 11 from the main menu. Step 2. Move the cur sor to t he Edit IP field, press the [SPACE BAR] to select Yes and then press Step 3.
11-8 NAT Figure 11-4 Menu 11.3 — Apply ing NAT to the Remote Node The following table describes the op tions for Network Address Translation. Table 11-3 Applying NAT in Menus 4 & 11.3 FIELD OPTIONS DESCRIPTION Full Feature When you select this option the SMT will use Address Mapping Set 1 (menu 15.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-9 will use Set 1 , which supports all mapp ing types as outlined in Table 11-2. When you select SUA Only , the SMT will use the pre-configured Set 255 (read only). The Server Set is a list of LAN side servers mapped to external ports.
11-10 NAT Figure 11-7 Menu 15.1.255 — SUA Address M apping Rules The following table explains th e fields in this screen. The fields in menu 15.1.255 are read-only . Table 11-4 SUA Address Mapping Rules FIELD DESCRIPTION EXAMPLE Set Name This is the name of the set you selected in menu 15.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-11 Table 11-4 SUA Address Mapping Rules FIELD DESCRIPTION EXAMPLE Global Start IP This is the starting global IP address (IGA). If you have a dynamic IP, enter 0.0.0.0 as the Global Start IP .
11-12 NAT Figure 11-8 Menu 15.1.1 — First Set The T ype, Local and Global S t art/End IPs are configured in menu 15.1.1.1 (described later) and the v alues are displayed here. Ordering Your Rules Ordering your rules is important because th e Prestige applies the rules in the order that you specify.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-13 Table 11-5 Fields in Menu 15.1.1 FIELD DESCRIPTION EXAMPLE Action The default is Edit . Edi t means you want to edit a selected rule (see following field). Insert Before means to insert a rule before the rule selected.
11-14 NAT Figure 11-9 Menu 15.1.1.1 — Editing/Con figuring an Individual Rule in a Set Table 11-6 Menu 15.1.1.1 — Editing/Conf iguring an Indiv idual Rule in a Set FIELD DESCRIPTION EX AMPLE Type Press the [SPACE BAR] to select one of five types. These are the mapping types discussed in Table 11-2 .
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-15 Table 11-6 Menu 15.1.1.1 — Editing/Conf iguring an Indiv idual Rule in a Set FIELD DESCRIPTION EX AMPLE Once you have finished config uring a rule in this menu, press [ENTER] at the message “Press ENT ER to Confirm…” to save your configurat ion, or press [ESC] to cancel.
11-16 NAT Table 11-7 Services & Port Numbers SERVICES PORT NUMBER ECHO 7 FTP (File Transfer Protocol) 21 Telnet 23 SMTP (Simple Mail Transfer Protocol) 25 DNS (Domain Name System) 53 Finger 79 HTT.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-17 Figure 11-10 Menu 15.2 — NAT Server Setup Figure 11-11 Multiple Servers Behind NAT Ex ample Menu 15.2 - NAT Server Setup Rule Start Port No. End Port No. IP Address --------------------------------------------------- 1.
11-18 NAT 11.3.3 T rigger Port Setup The Prestige records t he IP address of a LAN computer t hat requests a service that you ha ve defined as a “trigger port”. The response from the Internet can then be forwar ded direc tly to the L AN com puter.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-19 Enter 3 i n menu 15 to dis play Menu 15.3 — Tri gger Port Setup , shown next. Figure 11-13 Menu 15.
11-20 NAT Table 11-8 Menu 15.3—Trigger Port Setup Description FIELD DESCRIPTION EX AMPLE Rule This is the rule index number. 1 Name Enter a unique name for identification purp oses. You may enter up to 15 characters in this field. All characters are permitted - includi ng spaces.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-21 Figure 11-14 NAT Example 1 Figure 11-15 Menu 4 — Internet Acce ss & NAT Example From m enu 4 shown a bove, sim ply choose th e SUA Only option from the Network Address Translatio n field.
11-22 NAT 11.4.2 Example 2: Internet A ccess w ith an Inside Server Figure 11-16 NAT Example 2 In this case, you do exactly as above (use the conve nient pre-configured S UA Only set) and also go to menu 15.2 t o specify the Inside Se rver behind the NAT as shown later.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-23 Rule 4. You also m ap your thir d IGA to the web server an d mail serve r on the LA N. Type Server allows you to specify multiple servers, of differen t types, to other computers behind NAT on the LAN.
11-24 NAT Step 4. Select Type as One-to-One (di rect mappin g for packets going bot h ways) , and ente r the local Start IP as 192.168.1.10 (th e IP address of FTP Server 1), th e global Start IP as 10.132.50.1 (our first IGA). (See Figure 11-19). Step 5.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-25 Figure 11-19 Example 3: Menu 15.1.1.1 Figure 11-20 Example 3: Final Menu 15.1.1 Now conf igure th e IGA3 to map to our web ser ver and ma il serv er on the LA N. Step 7. Enter 15 from the main menu.
11-26 NAT Figure 11-21 Example 3: Menu 15.2 11.4.4 Example 4: NA T Unfr iendly Application Programs Some applications do not support NAT Mapping using TC P or UDP port address translation. In this case it is better to use Many -One-to-One m apping as port num bers do not chang e for this m apping t ype.
Prestige 324 Intelligent Broadband Sha ring Gateway NAT 11-27 Figure 11-22 NAT Example 4 Other applications, for example, gaming programs are NA T unfriendly because they embed addressing information in the dat a stream. These application s still won’t work through NA T even when using One-to-One and Many One-to-One mapping types.
11-28 NAT Figure 11-24 Example 4: Menu 15.1.1 — Address Mapping Rules Menu 15.1.1 - Address Mapping Rules Set Name= Example4 Idx Local Start IP Local End IP Global Start IP Global End IP Type --- --------------- --------------- --------------- --------------- ------ 1.
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III P P a a r r t t I I I I I I : : Advanced Management This section provides information on Firewall, Filt er Configuration, SNMP Configuration, System Information and Diagnosis, Firmwa re and Configurati on File Maintenance, System Maintena nce and Call Scheduling.
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Firewall 12-1 Chapter 12 Firewall This chapter gives som e background inf ormation on firewalls and e xplains how to get starte d with the Prestige firewall. 12.1 Introduction What is a Firewall? Originally, the term firewal l referred to a construction technique design ed to prevent the spread of fire from one room to another.
12-2 Firewall The Pr estige ca n be u sed to preven t theft, destructi on and m odification of data, as well as log events, which may be im portant to t he securit y of your net work. The Prestige is installed between th e LAN and a broadba nd modem connecting to th e Internet.
Firewall 12-3 12.2 SM T Firewall Menu Enter “21” from the main menu to display the following screen. Figure 12-1 Menu 21 - Filter and Firewall Setup Enter “2” to display the firewall setup menu. You may on ly enable or disable the firewall in this screen .
12-4 Firewall Figure 12-2 Menu 21.2 - Fire wall Setup 12.3 Web Configurator Firewall Settings Screen From the MAIN MEN U , then FIREWALL . The screen as shown next is the Firewall Settings tab. Menu 21.2 - Firewall Setup The firewall protects against Denial of Service (DoS) attacks when it is active.
Firewall 12-5 Figure 12-3 Fire wall Settings Table 12-1 Firewall Settings FIELD DESCRIPTION Enable Firewall Select this che ck box to activate the firewall. The Prestige p erforms access control and protects against Denial o f Service (DoS) attacks when the firewall is activated.
12-6 Firewall Table 12-1 Firewall Settings FIELD DESCRIPTION Packets to Log Choose w hat LA N to WAN packets to log. Choose from: No Log Log Blocked (blocked LAN to WAN services appear in the .
Firewall 12-7 Figure 12-4 Fire wall Rule Directions 12.4.1 LAN-to-W AN rules LAN-to-WAN rules are lo cal network to Internet firewall rule s. The default is to forward all traffic from your local network to the In ternet.
12-8 Firewall what WAN-to-LAN packets to log, you a re in fact deciding what WAN-to-LAN and WA N-to - WAN/Prestige packets to log. Allow NetBIOS traffic from the WAN to the LAN using the WAN IP web screen or SMT menu 24.8 com mands. Forwarde d WAN-to-LAN packets are not considered alerts.
Firewall 12-9 Table 12-2 Firewall Filter FIELD DESCRIPTION Restricted Web Features ActiveX ActiveX is a tool for building dynamic and act ive Web pages and distribute d object applications. When yo u visit an ActiveX Web site, ActiveX controls ar e downloaded to your browser, where they remain in case yo u visit the site again.
12-10 Firewall 12.6 Services Click on the Service tab. The screen appea rs as shown ne xt. Use thi s screen to ena ble service bl ocking, enter/delete/ modify the services yo u want to block and the date/t ime you want to bl ock them .
Firewall 12-11 Table 12-3 Firewall Service FIELD DESCRIPTION Enable Services Blocking Select this check box to enable this feature. Available Service This is a list of pre-define d ser vices (ports) you may prohibit your LAN computers from using.
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Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-1 Chapter 13 Filter Configuration This chapter sho ws you how to create and appl y filter(s). 13.1 About Fil tering Your Prestige uses filters to decide whether to allow pa ssage of a data packet and/or to make a call.
13-2 Filter Configuration Figure 13-1 Outgoing Packet Filtering Process For incoming packets, your Prestig e applies data f ilters only. Packets are processed depending upon whether a match is found. The following sections de scribe how to configure filter sets 13.
Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-3 Start Packet into Filter Accept Packet Drop Packet Fetch Next Filter Set Next Filter Set Available? Yes Filter Set Fetch F.
13-4 Filter Configuration You can apply up to four filter sets to a particular port to block multiple typ es of packets. With each filter set having up to six rules, you can have a maximum of 24 rules active for a single por t. 13.2 Configuring a Filter Set To configure a filter set, follow the procedu re below.
Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-5 Press [ENTER] at the message: [Press ENTER to confirm] to open Menu 21.1.1 — Filter Rules Summary . Figure 13-5 Menu 21.1.1 – Filter Rules Summary 13.2.1 Filter Rules Summary Menu This screen shows the summary of th e existing rules in the filter set.
13-6 Filter Configuration Table 13-1 Abbreviations Used in the Filter Rules Summary Menu FIELD DESCRIPTION m Action Matched. “F” means to forward the packet immediat ely and skip checking the remain ing rules. “D” means to drop the packet. “N“ means to check the next rule.
Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-7 separate menu fields are provided for protocol and device filter sets. If you include a protocol filter set in a device filter field or v ice versa, the Prestige will warn you and will not allow you to save.
13-8 Filter Configuration Table 13-3 TCP/IP Filter Rule Menu Fields FIELD DESCRIPTION EXAMPLE IP Protocol Protocol refers to the upper layer protocol, e.
Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-9 Table 13-3 TCP/IP Filter Rule Menu Fields FIELD DESCRIPTION EXAMPLE More If Yes , a matching packet is passed to the next filter rule before an action is taken; else the packet is dispos ed of according to the action fields.
13-10 Filter Configuration Packet into IP Filter Matched Matched Yes Action Matched Action Not Matched More? No Filter Active? Check IP Protocol Drop Drop Packet Accept Packet Drop Forward Check Next .
Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-11 13.2.4 Generic Filter Rule This section shows you how to co nfigure a generic filte r rule. The purpose of generic rules is to allow you to filter non-IP packets. For IP, it is generally easier to use the IP rules directly.
13-12 Filter Configuration Table 13-4 Generic Filter Rule Menu Fields FIELD DESCRIPTION EXA MPLE Filter Type Use the [SPACE BAR] to se lect a rule. Parameters displayed below each type will be different. Options are: Generic Filter Rule or TCP/IP Filter Rule .
Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-13 Figure 13-9 Filter Example 13.3 Example Filter Let’s look at an example to block outside users from accessing the Prestige via telnet. See the included support CD for more example filters.
13-14 Filter Configuration Figure 13-10 Example Filter — Menu 21.3.1 Press [ENTER] to confirm and display the next screen. Note th at there is only on e filter rule in this set. Menu 21.7.1 - TCP/IP Filter Rule Filter #: 7,1 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 6 IP Source Route= No Destination: IP Addr= 0.
Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-15 Figure 13-11 Example Filter Rules Su mmary — Menu 21.3 Ent er 2 in the abov e me nu to configur e the second rule . Configure this filter rule with port number as 23 (Telnet) as shown in the next screen (a fter you press [ENTER] to confirm.
13-16 Filter Configuration Figure 13-12 Example Filter Rules Summary After you’ve created the filter set, you must apply it. 6. Enter 1 1 from the main m enu to dis play m enu 11. 7. Go to the Edit Filter Sets field, press the [SPACE BAR] to select Yes and press [ENTER].
Prestige 324 Intelligent Broadband Sha ring Gateway Filter Configuration 13-17 Figure 13-13 Protocol and Dev ice Filter Sets 13.5 Applying a Filter and Factory Default s This section shows you where to app ly the filter(s) after you design it ( them).
13-18 Filter Configuration 13.5.2 Remote Node Filters Go to menu 11.5 (shown next – note that call filter se ts are only present for PPPoE encapsulation) and enter the number(s) of the filter set(s) as appropriate. You can cascade up to four filter sets by entering their numbers sepa rated by c omm as.
Prestige 324 Intelligent Broadband Sha ring Gateway UPnP 14-1 Chapter 14 UPnP This chapter introduces the UPnP feature. 14.1 Introduci ng Universal Plug and Play Universal Plug and Play (U PnP) is a distri buted, o pen networking standard that uses TCP/IP for simple peer-to-peer network connectiv ity between dev ices.
14-2 UPnP 14.1.3 Cautions with UPnP The automated nature of NAT Tran sv ersal application s in establishing their own services an d opening firewall ports may present network security issues. Network information and configuration may also be obtained a nd m odified by us ers in som e network e nvironm ents.
Prestige 324 Intelligent Broadband Sha ring Gateway UPnP 14-3 Figure 14-1 Configuring UPnP Table 14-1 Configuring UPnP FIELD DESCRIPTION Enable the Universal Plug and Play (UPnP) feature Select this checkbox to activate UPnP.
14-4 UPnP Table 14-1 Configuring UPnP FIELD DESCRIPTION Allow UPnP to pass through firewall Select this check box to create a static LAN to LAN/ Prestige rule that allows forwarding of ports 1900 and 80. Selecting t his check box also creates a dynamic firewall rule every tim e a NAT forwarding port is reserved for UPn P.
Prestige 324 Intelligent Broadband Sha ring Gateway UPnP 14-5 In the Communications window, select the Universal Plug an d Play check box in the Components selection box. Click OK to go back to the Add/Remove Programs Properties window and click Next .
14-6 UPnP Select Networking Service in the Components selection box a nd click Details . In the Networking Ser vi ces window, select the Universal Plug and Play check box. Click OK to go back to the Window s Optional Networking Component Wizard window and click Next .
Prestige 324 Intelligent Broadband Sha ring Gateway UPnP 14-7 Auto-discover Your UPnP-enabled Network Device 14. Cli ck start and Control Panel . Double-click Network Connections . An icon display s under Internet Gateway. 15. Right-click the icon and sel ect Properties .
14-8 UPnP In the Internet Connection P roperties window , click Settings to see the port mappi ngs that were automatically created. You may edit or delete the port mappings or click Add to manually add port mappings. When the UPnP-enabled device is disconn ected from your computer , all port mappings will be deleted automaticall y .
Prestige 324 Intelligent Broadband Sha ring Gateway UPnP 14-9 Double-click on the icon to display you r current Internet connection status. Web Configurator Easy Access With UPnP, you can access the web-base d configurator on the ZyXEL device without fi nding out the IP address of the ZyXEL device firs t.
14-10 UPnP An icon with the descri ption for each UP nP- enabled device display s under Local Network . Right-click on the icon for your ZyXEL d evice and select Invoke . The web configurator login screen displays. Right-click on the icon for your ZyXEL dev ice and select Properties .
Prestige 324 Intelligent Broadband Sha ring Gateway Chapter 15 SNMP Configuration This chapter explains SNMP configuration menu 22. SNMP is only available if TCP/IP is configured. 15.1 About SNMP Simple Netw ork Managem ent Prot ocol is a protocol used for e xchanging managem ent inform ation between network de vices.
15-2 SNMP Configuration Table 15-1 SNMP Commands COMMAND DESCRIPTION Get Allo ws the manager to retrieve an object variable from the agent. GetNext Allo ws the manager to retrieve the next object variable from a table or list within an agent.
Prestige 324 Intelligent Broadband Sha ring Gateway Table 15-2 SNMP Configuration Menu Fields FIELD DESCRIPTION EXAMPLE Get Community T ype the Get Community , which is the password for the incoming Get- and GetNext requests from the management station.
15-4 SNMP Configuration Table 15-3 SNMP Traps TRAP # TRAP NAME DESCRIPTION 6a For intentional rebo ot: A trap is sent with the message "System reboot by user!" if reboot is done intentionally, (e.g. do wnload new files, CI command "sys reboot", etc.
A System Information & Diagnosis 16-1 Chapter 16 System Information & Diagnosis This chapter cove rs SMT menus 24.1 t o 24 .4. This chapter covers the diagnostic tools th at help you to maintain your Prestige. These tools include updates on system status, port status, log and trace capabilities and upgrades for t he system software.
P GE 16-10 Call SchedulingRemote Management 16.1.1 T o get to the System St atus: • Enter 24 to display Menu 24 - System Maintenan ce. • In this menu, enter number 1 to open System Maintenance - Status . • There are three comm ands in Menu 24.1 - System Main tenance - Status .
A System Information & Diagnosis 16-3 Table 16-1 System Maintenance — Status M enu Fields FIELD DESCRIPTION RxPkts T he number of received packe ts on this port. Cols The number of collis ions on this port. Tx B/s Shows the transmission speed in Bytes per second on this port.
P GE 16-10 Call SchedulingRemote Management Enter 24 to go to Menu 24 - System Maintenance . Enter 2 to open Menu 24.2 - Syst em Informa tion an d Consol e Port Speed . From this m enu you ha ve two choi ces as shown in t he next fig ure: Figure 16-3 Menu 24.
A System Information & Diagnosis 16-5 Table 16-2 Fields in System Maintenance FIELD DESCRIPTION Name This is the Prestige's system nam e + domain name assigned in menu 1. E.G., System Name= Prestige; Domain Name= zyxel.com Name= P324. zyxel.com Routing Refers to the routing protocol used.
P GE 16-10 Call SchedulingRemote Management 16.3 Log and T race There are three logging facilitie s in the Prestige. The firs t is the error logs and tr ace rec ords that are stored locally. The second is the UNIX sysl og facility for message logging.
A System Information & Diagnosis 16-7 Figure 16-7 Examples of Error and Information Messages 16.3.2 UNIX Syslog The Prestige uses the UNIX syslog facility to log th e CDR (Call Detail Record) and system messages to a syslog server. Sysl og and accounting ca n be configured in Menu 24.
P GE 16-10 Call SchedulingRemote Management Table 16-3 System Maintenance Men u Syslog Parameters PARAMETER DESCRIPTION Syslog IP Address Enter the IP Address of the se rver that will log the CDR (C all Detail Record ) and system messages i.e., the syslog server.
A System Information & Diagnosis 16-9 Figure 16-9 Call-Triggering Packet Example 16.4 Diagnostic The diagnostic facility allows you to test the different aspects of your Prestige to determine if it is working properly. Menu 24.4 allows you to ch oose among va rious types of diagnostic tests to eva luate your system, as shown next.
P GE 16-10 Call SchedulingRemote Management Figure 16-10 Menu 24.4 — Sy stem Maintenance — Diagnosti c Follow the procedure below to get to Menu 24.4 - System Maintenance – Diagnostic. Step 4. From the m ain menu, select option 24 t o open Menu 24 - System Mainte nance .
A System Information & Diagnosis 16-11 Figure 16-11 WAN & LAN DHCP The following table describes the diagnostic tests av ailable in menu 24.4 for your Prestige and the connections. Table 16-4 System Maintenance Men u Diagnostic NUMBER FIELD DESCRIPTION 1 Ping Host Enter 1 to ping any machine (with an IP ad dress) on your LAN or WAN.
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Firmware and Configuration Maintenance 17-1 Chapter 17 Firmware and Configuration File Maintenance This chapter tells you how to back up an d restor e your configuratio n file as well as upload new firmware and a new config uration file.
17-2 Firmware and Configuration Maintenance The following table is a summary. Please note that the internal filename refers to the filename on the Prestige and the external filename refers to the filename not on the Prestige, that is, on your com puter, local network or ftp site and so the name (but not the extension) will vary.
Firmware and Configuration Maintenance 17-3 Please note that terms “downl oad” and “u pload” are re lative to the computer. Downlo ad means to transfer from the Prestige to the computer, while upload means from your computer to the Prestige. Follow the instructions as shown in the next screen.
17-4 Firmware and Configuration Maintenance Example of FTP Commands from the DOS Prompt Figure 17-2 FTP Session Example FTP GUI Clients The followin g table descri bes some of t he co mmands that you may see in FTP GUI clients. Table 17-2 General Commands for GUI Clients COMMAND DESCRIPTION Host Address Enter the address of the host server.
Firmware and Configuration Maintenance 17-5 There is a SMT consol e session runni ng. 17.2.2 Backup Confi guration Using TFTP The Prestige supports the up/download ing of the firmware and the configuration file using TFTP (Trivial File Transfer Protoc ol) over LAN.
17-6 Firmware and Configuration Maintenance where “i” specifies binary image tra nsfer mode (use t his mode when transferring binary files), “host” is the Prestige IP address, “get” tr ans.
Firmware and Configuration Maintenance 17-7 Figure 17-3 System Maintena nce — Backup Configuration Step 1. The followin g screen indicates t hat the Xm odem downloa d has started . Figure 17-4 System Maintena nce — Starting Xmodem Do wnload Screen Step 2.
17-8 Firmware and Configuration Maintenance Figure 17-6 Successful Bac kup Confirmation Screen 17.3 Restore Configuration This section sh ows you ho w to restore a previously save d configuration.
Firmware and Configuration Maintenance 17-9 Figure 17-7 Telnet into Menu 24.6 Step 14. Launch the FTP client on your c omputer. Step 15. Enter “open”, followe d by a space a nd th e IP address of y our Prestige. Step 16. Press [ENTER] when prom pted for a username .
17-10 Firmware and Configuration Maintenance Restore Using FTP or TFTP Session Example Figure 17-8 Restore Usi ng FTP or TFTP Session Example Refer to the TFTP and FTP over WAN Will Not Work When section to read about configurations t hat disallow TFTP and FTP to work over WAN.
Firmware and Configuration Maintenance 17-11 Figure 17-11 Restore Configuration Example Step 6. After a successful restoration y ou will see the following screen. Press any key to restart t he Prestige and return to the SMT menu. Figure 17-12 Successful Restoration Confirmation Screen 17.
17-12 Firmware and Configuration Maintenance WA R N I N G ! DO NOT INTERUPT THE FILE TRAN SFER PROCESS AS THIS MA Y PERMANENTL Y DAMAGE YOUR PRESTIGE. 17.4.1 Firmware File Upload FTP is the pre ferred m ethod for u ploading th e firmware a nd configurati on.
Firmware and Configuration Maintenance 17-13 Figure 17-14 Telnet Into Menu 24.7.2 — Sy stem Maintenance To upload the firmware and the conf iguration file, follow these examples: FTP File Upload Command from the DOS Prompt Example Step 23. Launch the FTP client on your c omputer.
17-14 Firmware and Configuration Maintenance FTP Session Example of Firmware File Upload Figure 17-15 FTP Session Example of Firmware File Upload More command s (found in third party FTP c lien ts), are listed earlier in this chapter.
Firmware and Configuration Maintenance 17-15 Step 34. Use the TFTP client (see the exam ple below) to transfer files bet ween the Prestige and the computer. The file nam e for the firm ware is “ras”. Note that the telnet connection must be activ e and the Prestige in CI mode before and during the TFTP transfer.
17-16 Firmware and Configuration Maintenance Figure 17-16 Menu 24.7.1 as seen using the Cons ole Port Step 2. After the "St arting Xm odem upload" me ssage appears, activate t he Xmod em protoc ol on you r computer. Fol low the procedure as s hown p reviously for the Hype rTerminal p rogram.
Firmware and Configuration Maintenance 17-17 Uploading a Configuration File Via Console Port Step 1. Select 2 from Menu 24. 7 – System Maintenance – Upload Firmware to displa y Menu 24.7.2 - System Maintenance - Up load Router Configura tion File.
17-18 Firmware and Configuration Maintenance Figure 17-19 Example Xmodem Upload Step 2. After the co nfiguratio n upload process has c omplet ed, restart the Prestige by entering “at go”. Type the configuration file’s location, or click Browse to search for it.
System Maintenance & Information 18-1 Chapter 18 System Maintenance & Information This chapter leads yo u through SMT menus 24.8 to 24.11. 18.1 Command Interpreter Mode The Command I nterpreter (CI) is a pa rt of the main r outer firm ware.
18-2 System Maintenance & Information Figure 18-2 Valid Commands 18.2 Call Control Support The Prestige pr ovides two cal l control funct ions: bu dget managem ent and call history. Pl ease note that thi s menu is only applicab le when Encapsulation is set to PPPoE or PPTP in me nu 4 or m enu 11.
System Maintenance & Information 18-3 18.2.1 Budget Management Menu 24.9.1 shows the budget management statistics for ou tgoing calls. Enter 1 from Menu 24.
18-4 System Maintenance & Information 18.2.2 Call History This is the second option in Menu 24.9 - System Main tenance - C all Control . It di splays i nformati on about past incom ing and outgoin g calls. Enter 2 from Menu 24.9 - Syste m Maintenance - Call Control to bring up the following menu.
System Maintenance & Information 18-5 18.3 Time and Date Setting Time and Date Setting is a software mechanism to set the time manually or get the current time and da te from an external server when you turn on your Prestige. Menu 24.10 allows yo u to update the time and date settings of your Prestige.
18-6 System Maintenance & Information Figure 18-7 Menu 24.10 Sy stem Maintenance — Time and Date Setting Table 18-3 Time and Date Setting Fields FIELD DESCRIPTION Enter the time service protocol that your time server sends when you turn on the Prestige.
System Maintenance & Information 18-7 Table 18-3 Time and Date Setting Fields FIELD DESCRIPTION Time Zone Press [SPACE BAR] to set the time difference between your time zone an d Greenwich Mean Time (GMT ).
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PPTP 19-1Remote Management 19-1 Chapter 19 Remote Management This chapter cove rs remote management (SMT m enu 24.11). 19.1 Introduction You may rest rict a service that can be used t o remote ly manage the Presti ge using SMT menu 11 and submenus. 19.
19-2 Remote Management 19.1.3 Web You can use the Prestige’s em bedded web configurator f or configurat ion and file ma nagement. See the online hel p for details.
PPTP 19-3Remote Management 19-3 If you enable remote management of a serv ice, but have applied a filter to block the service, then you will not be able to remotely manage the service. To disable remot e managem ent of a service, sel ect Disable i n the corresp onding Ser ver Access field.
19-4 Remote Management Table 19-1 Menu 24.11 – Remote Managemen t Control FIELD DESCRIPTION EXAMPLE Server Access Select the access interf ace (if an y) by pressing [SPACE BAR], then [ENTER] to choose from: LAN only , WAN only , ALL or Disable . LAN only Secured Client IP The default 0.
PPTP 19-5Remote Management 19-5 Use the Prestige’s WAN IP address wh en confi guring from the WA N. Use the Prestige’s LAN IP address when c onfigu ring from the LAN. 19.5 System Timeout A managem ent session (eit her via the we b confi gurator or S MT) can be le ft idle for 5 minutes ( default) before the session times out.
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Call Scheduling 20-1 Chapter 20 Call Scheduling This chapter shows you how to setup call time periods for remote nodes. 20.1 Introduction The call scheduling feature allows the Prestige to mana ge a remote no de and dictate w hen a remote node should be called and fo r how long.
20-2 Call Scheduling Lower num bered sets take pre cedence over higher numbered set s thereby avoiding sc heduling co nflicts. For example, if sets 1, 2, 3 and 4 in are applied in the remote node then set 1 will take preced ence over set 2, 3 and 4 as the Prestige , by default, a pplies the lo west numbered set first.
Call Scheduling 20-3 Table 20-1 Schedule Set Setup Fields FIELD DESCRIPTION EXAMPLE Active Choose Yes to activate and No to deactivate the schedule set. Yes (default) Start Date Enter the start dat e that you wish the set to take effect in year - month-day format.
20-4 Call Scheduling 20.4 Applying Schedule Sets to Remote Nodes Once your sche dule sets are c onfigure d, you m ust apply the m to the desire d remote node(s). Enter 11 from the main m enu and, usi ng the [SPACE BAR] , select PPP oE or PPTP in the Encapsulation field.
Call Scheduling 20-5 Figure 20-4 Apply ing Schedule Sets to a Re mote Node Example (PPTP Encapsulation) Menu 11.1 - Remote Node Profile Rem Node Name= ChangeMe Active= Yes Encapsulation= PPTP Service .
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Prestige 324 Intelligent Broadband Sha ring Gateway T roubleshooti ng 21-1 Chapter 21 Troubleshooting This chapter cove rs the potential pro blems and possible rem edies. After each p roblem description, some instructions are provi ded to hel p you to diagnose and to solve the problem.
Prestige 324 Intelligent Broadband Sha ring Gateway 21-2 Troubleshooting PROBLEM CORRECTIVE ACTION Check the 10M/100M LEDs on the front panel. One of these LEDs should be on. If they are both off, check the cables between your Prestige and hub or the station.
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Prestige 324 Intelligent Broadband Sha ring Gateway IV P P a a r r t t I I V V : : Appendices and Index This section provides some Appendices and an Index.
PPPoE 1 Appendix A PPPoE PPPoE in Action An ADSL m odem brid ges a PPP session over Ethe rnet (PPP o ver Etherne t, RFC 25 16) from your PC t o an ATM PVC (Permanent Virt ual Circuit) which c onnect s to a xDSL Acces s Concentrator where t he PPP session terminates (see the next figure).
Prestige 324 Intelligent Broadband Sha ring Gateway 2 PPPoE Diagram 1 Single-PC per Modem Hardware Configuration How PPPoE Works The PPPoE driver m akes the Ethernet appear as a seri al link to the PC a nd the PC runs PPP over it, while the modem bridge s the Ethernet fram es to the Access C oncentrator (AC).
PPPoE 3 The Prestige as a PPPoE Client When using the Prestige as a PPPoE client, th e PCs on the LAN see only Ethernet and are not aware of PPPoE. This al leviates the ad ministrat or from having to ma nage the PPPoE cl ients on t he individu al PCs.
Prestige 324 Intelligent Broadband Sha ring Gateway 4 PPTP Appendix B PPTP What is PPTP? PPTP (Point -to-Point T unneling Pr otocol) i s a Microsoft propri etary proto col (RFC 2 637 for PPTP is informational only) to tunnel PPP frames.
PPTP 5 When the Prest ige is depl oyed in such a set up, it appea rs as a PC t o the ANT (A DSL Netwo rk Termination). In Windows VPN o r PPTP Pass-Through feature, th e PPTP tunneling is created from W indows 95, 98 and NT clients to an NT server in a remote location.
Prestige 324 Intelligent Broadband Sha ring Gateway 6 PPTP Each PPTP session has distinct control co nnection and PP P data con nection. Call Connection The control connection runs over TCP. Similar to L2TP, a tunnel contro l connection is first established before call con trol messages c an be exchan ged.
Boot Commands 7 Appendix C Boot Commands The BootMod ule AT comm ands execute fro m within t he router’s bo otup software, when debu g mode is selected before the m ain router firm ware (ZyNOS) is started.
Prestige 324 Intelligent Broadband Sha ring Gateway 8 Boot Commands Diagram 7 Boot Module Commands ======= Debug Command Listing ======= AT just answer OK ATHE print help ATBAx change baudrate.
NetBIOS Filter Commands 9 Appendix D NetBIOS Filter Commands The following describes the NetBIOS packet filter commands. Introduction NetBIOS (Network Basic Input/Output System) are TCP or UDP broadcast packets that enable a computer to connect to and communicate with a LAN.
Prestige 324 Intelligent Broadband Sha ring Gateway 10 NetBIOS Filter Commands The filter types and their default settings are as follows. NAME DESCRIPTION EX AMPLE LAN to WAN This field displays whether NetBIOS packets are blocked or forwarded from the LAN to the WAN.
NetBIOS Filter Commands 11 This comm and blocks LAN to WA N NetBIOS packets Command: sys filter netbios config 1 off This comm and forwards WAN to the LAN NetBIOS packets Command: sys filter netbios c.
Prestige 324 Intelligent Broadband Sha ring Gateway 12 Log Descriptions Appendix E Log Descriptions Configure centralized logs using the em bedded w eb configurator; see the o nline help for details. This appendix describ es some of the log m essages.
Log Descriptions 13 Chart 2 System Maintena nce Logs TELNET Login Successfully Someone has logged on to the router via telnet. TELNET Login Fail Someone has failed to log on to the router via telnet. FTP Login Successfully Someone has logged on to the router via ftp.
Prestige 324 Intelligent Broadband Sha ring Gateway 14 Log Descriptions Chart 4 Content Filtering Logs JAVBLK IP/Domain Name The Prestige bl ocked access to this IP address or domain name because of a forbidden service suc h as: ActiveX, a Java applet, a cookie, or a proxy.
Log Descriptions 15 Chart 5 ICMP Type and Code Expla nations TYPE CODE DESCRIPTION 11 Time Exceeded 0 Time to live exceeded in transit 1 Fragment reassembly time exceeded 12 Parameter Problem 0 Pointe.
Prestige 324 Intelligent Broadband Sha ring Gateway 16 Hardware Specifications Appendix F Power Adapter Specifications North American Plug Standards AC Power Adapter Model: MW41-0901000A AC Power Adapter Model: DV-9750-4 Input Power: AC120Volts/60Hz/13W Input Power: AC120Volts/60Hz/15W Output Power: AC 9Volts/1.
Power Adapter Specifications 17 Appendix G Hardware S pecifications SPECIFICATIONS Power Specification I/P AC 120V / 60Hz ; O/P DC 12V 1200 mA MTBF (Mean T ime Between Failure) 1000 00 hrs Operation T.
Prestige 324 Intelligent Broadband Sha ring Gateway 18 Setting up Your Computer’s IP Address Appendix H Setting up Y our Computer ’ s IP Address All computers must have a 10M or 10 0M Ethe rnet adapte r card and TCP/IP installed.
Setting up Your Computer’s IP Address 19 1. Click Start , Settings , Control Panel and double- click the Network icon to open the Network window. 2. The Networ k window Configurati on tab displays a lis t of instal led com ponents. Yo u need a netw ork adapter, the T CP/IP prot ocol an d Client for Micros oft Network s.
Prestige 324 Intelligent Broadband Sha ring Gateway 20 Setting up Your Computer’s IP Address d. Select Client for Microsoft Networks from the list of network clients and then cl ick OK . e. Restart your computer so t he changes you made take effect.
Setting up Your Computer’s IP Address 21 2. Click the DNS Configuration tab. -If you do not know your DNS information, select Disable DNS . -If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them a ll in).
Prestige 324 Intelligent Broadband Sha ring Gateway 22 Setting up Your Computer’s IP Address 5. Click OK to close the Network window. Insert the Windows CD if prompted. 6. Turn on your Prestige and restar t your com puter when prompted. Checking/Modifying Your Computer’s IP Address 1.
Setting up Your Computer’s IP Address 23 Windows 2000/NT/XP 1. In Windows XP, click start , Control Panel . In Windows 2000/NT, click Start , Settings , Control Panel . 2. In Windows XP, click Network Connections . In Windows 2000/NT, click Netwo rk and Dial-up Connections .
Prestige 324 Intelligent Broadband Sha ring Gateway 24 Setting up Your Computer’s IP Address 4. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties .
Setting up Your Computer’s IP Address 25 5. The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP). - To have your computer assigned a d ynamic IP address, click Obtain an IP address automatically .
Prestige 324 Intelligent Broadband Sha ring Gateway 26 Setting up Your Computer’s IP Address 6. -If you do not know your gateway's IP address, remove any previously installed gate ways in the IP Settin gs tab and click OK .
Setting up Your Computer’s IP Address 27 7. In the Internet Protocol TCP/IP Propertie s window (the Gene ral tab in Windows XP): -Click Obtain DNS server address automatically if you do not know your DNS server IP address(es).
Prestige 324 Intelligent Broadband Sha ring Gateway 28 Setting up Your Computer’s IP Address Macintosh OS 8/9 1. Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel .
Setting up Your Computer’s IP Address 29 2. Select Ethernet built-in from the Connect v ia list. 3. For d ynamically assigned settings, sel ect Using DHCP Server from the Configure: list. 4. For staticall y assigned settings, do the following: -From the Configure box, select Manually .
Prestige 324 Intelligent Broadband Sha ring Gateway 30 Setting up Your Computer’s IP Address 1. Click the Apple menu, and click System Preferences to open the System Preferences wi nd o w. 2. Click Network in the icon bar. - Select Automatic from the Location list.
Brute Force Password Guessing Protection 31 Appendix I Brute-Force Password Guessing Protection The followin g describes t he commands for enablin g, disabl ing and c onfiguri ng the brut e-force pas sword guessing pr otection m echanism for the pass word.
Prestige 324 Intelligent Broadband Sha ring Gateway 32 Triangle Route Appendix J T riangle Route The Ideal Setup When the firewall is on, your Prestige acts as a secure gateway between your LA N and the Internet.
Triangle Route 33 Diagram 11 “Triangle Route” Problem The “T riangle Route” Solutions This section presents you two solutions to the “triangle route” problem. IP Aliasing IP alias allows you to partition your network into logi cal sections over the same Ethernet interface.
Prestige 324 Intelligent Broadband Sha ring Gateway 34 Triangle Route Diagram 12 IP Alias Gateways on the W AN Side A second sol ution to the “triangle route” pr oblem i s to put all of y our net work gate ways on the WAN side as the following figure sh ows.
Triangle Route 35 Step 2. Enter “8” in m enu 24 t o enter CI c ommand mode. Step 3. Use the following commands to allow/disallo w triangle route. sys firewall ignore triangle all off This command allows trian gle route. sys firewall ignore triangle all on This comman d disallows triangle route.
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Index 37 Index 1 10/100 MB Auto- negotiation .......................... 1-1 A Active .............................................................. 6-7 Address Assignment ............................... 4-7, 4-9 Allocated Budget ......................
Header 38 Index DYNDNS Wildcar d ........................................ 5-8 E Edit IP ............................................................. 6-8 EMAIL.......................................................... 5-10 E-mail Address .............
Index 39 IP Alias Setup ................................................. 7-9 IP Multicast ............................................. 1-3, 7-5 Internet Gr oup Mana gement Pr otocol ( IGMP) ...........................................................
Header 40 Index Q Quick Start Guide ........................................... 3-1 R Read Me First ............................................... xxiii Rear Panel ....................................................... 2-1 Related Docume ntation....
Index 41 System Tim eout ............................................ 19-5 T TCP/IP 7-2, 7-6, 7-7, 7-8, 9-7, 13-7, 13-9, 13 -12, 13-16, 19 -1 TCP/IP filter rule........................................... 13-7 Telnet Configur ation ....................
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté ZyXEL Communications P-324 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du ZyXEL Communications P-324 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation ZyXEL Communications P-324, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le ZyXEL Communications P-324 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le ZyXEL Communications P-324, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du ZyXEL Communications P-324.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le ZyXEL Communications P-324. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei ZyXEL Communications P-324 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
