Manuel d'utilisation / d'entretien du produit P-2702R VoIP ATA / Gateway du fabricant ZyXEL Communications
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www .zyxel.com www .zyxel.com P-27xx Series Models: P-2701RL V oIP A T A / Gateway with Lifeline P-2702R V oIP A T A / Gateway Copyright © 2010 ZyXEL Communications Corporation Firmware V ersion 1.01 Edition 1, 09/2010 Default Login Details IP Address http://192.
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P-27XX Series User’s Guide 3 C HAPTER 1 Introduction 1.1 Overview This guide helps you set up and use your Z yXEL Device (either the P-2702R V oIP A T A / Gateway or the P-2701RL V oIP A T A / Gateway with Lifeline).
Chapter 1 Introduction P-27XX Series User’s Guide 4 1.2 How It W orks The following figure sh ows how the ZyXEL Device works: • When you make a phone call over the Internet, you use a teleph one ( A ) to dial the number . The P-2701RL supports one telephone connection, and the P-2702R supports two telephone connecti ons.
Chapter 1 Introdu ction P-27XX Series User’s Guide 5 Important information about your Z yXEL Device: 1.3 Inst allation Requirement s Make su r e you h ave the fol l o win g t hing s bef ore you se t u p your ZyXEL Dev i c e: • Internet Account - Information provided by your ISP (the compan y that lets you connect to the Internet).
Chapter 1 Introduction P-27XX Series User’s Guide 6 1.4 Making Hardware Connections The following shows you how to make th e Z yXEL Device’ s hardware connections.
Chapter 1 Introdu ction P-27XX Series User’s Guide 7 1 LINE (P-2701RL only) : Use a telephone cable to connect the telephone jack (or the TEL or PHONE jack on a splitter , if one is already installed) to this port.
Chapter 1 Introduction P-27XX Series User’s Guide 8.
P-27XX Series User’s Guide 9 C HAPTER 2 Initial Configuration This chapter shows you how t o set up yo ur Z yXEL Device by connecting to its built- in W eb Configur ator with your computer . 2.1 The W eb Configurator The web configurator is an HTML -based management interface that allows easy device setup and management via a web browser .
Chapter 2 Initial Configu ra tio n P-27XX Series User’s Guide 10 4 Click Go to Wizard setup. 5 The Configuration Wizard opens. 2.2 The Connection Wizard This section shows y ou how to configure yo ur Internet connection settings using the Connection Wizard.
Chapter 2 Initia l Configuration P-27XX Series User’s Guide 11 3 In the Time Zone Setting screen, select Enable NTP Client Update if you want to maintain t he ZyXEL Device’s internal clock by synchronizin g it with a time server .
Chapter 2 Initial Configu ra tio n P-27XX Series User’s Guide 12 2.2.1 S t atic IP Connection Settings Follow these steps if y our ISP uses a static IP connection. 1 Select Static IP from the WAN Access Type menu. The screen changes to provide options for this setting.
Chapter 2 Initia l Configuration P-27XX Series User’s Guide 13 2 Enter the User Name and Password assigned to you by y our ISP . 3 Click Finished to save yo ur sett ings . 2.2.4 T est Y our Internet Connection Open another tab in your web browser an d go to any web site (for example, http://www .
Chapter 2 Initial Configu ra tio n P-27XX Series User’s Guide 14 3 P-2702R Only: The Phone 2 SIP Se ttings screen appears next. If you wa nt to set up a second V oIP account, select Enabl e SIP then enter the information for the second V oIP account as you did for the first one in step 2.
P-27XX Series User’s Guide 15 C HAPTER 3 Phone Use and Configuration This chapter describes b asic phone setup and usage, as well as select advanced V oIP configuration op tions for yo ur Z yXEL Device.
Chapter 3 Ph one Use and Configuration P-27XX Series User’s Guide 16 3.3 Advanced Phone Configuration Click VoIP > S IP to open the SIP Settings screen.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 17 Figure 4 The Phone SIP Settings screen The following table describes t he labels in this screen. T able 1 SIP Setting LABEL DESCRIPTION Active SIP Account Select this if you w ant the ZyXEL Device to use this account.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 18 3.3.1 Advanced SIP Settings T o access the following screens, connect to the W eb Configurator as described in steps 1-3 of Chapter 2 on page 9 ; however , instead of clicking Go to Wizar d Setup (as described in step 4) click Go to Advanced Setup .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 19 Note: Enter any advanced SIP configuratio n in formation as it was given to you by your SIP service provider . If you do not have any advanced configuration information, you can skip this section.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 20 Figure 6 Advanced SIP Settings (p art 2) D TMF Relay Dual- T one Multi-Frequency (DTMF) relay detects D TMF signals and sends them out-of -band (via SIP or RT P) to the remote party .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 21 The following table describes t he labels in this screen. T able 3 SIP Setting LABEL DESCRIPTION Forw ard Setting Immediate For w a r d t o Sele ct Enable to turn this feature on, and Off to disable it.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 22 Figure 7 Advanced SIP Settings (p art 3) The following table describes t he labels in this screen.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 23 Dial Plan Rul es Enter the dial plan rules pattern. A rules pattern may look something like this: (*xx|[3469]11|[2-9]xxx|011x) A dial plan defines the dialing patterns, such as the length and range of the digits for a telephone number .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 24 Figure 8 Advanced SIP Settings (p art 4) The following table describes t he labels in this screen. 3.4 S peed Dial Settings Click VoIP > Phone Bo ok > Speed Dial to open this screen.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 25 the telephone number for local i nformatio n, ‘411’ , then when you press #01 on your phone’ s keypad and wai t 3 seconds, the Z y XEL Device dials 4-1-1. Figure 9 The S peed Dial Screen The following table describes t he labels in this screen.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 26 3.5 Dial Plan with URL Click VoIP > Phone Bo ok > Dial Plan with URL to open this screen. Use this screen to create dial plan with URL entr ies which allow y ou to make peer-to-peer calls.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 27 The following table describes t he labels in this screen. 3.6 Supported Phone Functions The following table shows the key combin ations you can enter on your phone's keypad to use certain features afte r you pick up the phone's receiver .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 28 FLASH 2 Switch back and forth between two calls. Call-W a iting FLASH Put the current call on hold to answer an incoming call. FLASH 0 Reject an incoming call which is waiting for an answer .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 29 Internal Call #### Call the phone(s) connected to the Z yXEL Device's other phone port. Speed dial #01 ~ #10 Press a speed dial number on your phone to have the Z y XEL Device automatically dial the pr e-configured telephone number .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 30.
P-27XX Series User’s Guide 31 C HAPTER 4 Maintenance This chapter shows you how t o configur e system related setting s, such as operating mod e and system password, and auto-pro vision and TR -069 auto- configur ation settings.
Chapter 4 Maintenance P-27XX Series User’s Guide 32 Click Maintenance > System > General to open this screen. Figure 1 1 System General The following table describes t he labels in this screen. T able 9 System General LABEL DESCRIPTION Syst e m S et up Mode Select Router to set the Z yXEL Device to router mode.
Chapter 4 M a int enance P-27XX Series User’s Guide 33 4.2 Auto-Provision Click Maintenance > System > Auto Provision to open this screen. If you need to provision more than one Z yXEL Device, use this screen to back up (save) t he Z yXEL Device’ s current configuration to a text file on y our computer .
Chapter 4 Maintenance P-27XX Series User’s Guide 34 4.3 TR-069 Setting TR -069 defines how Customer Premise Equipment (CPE), for example your ZyXEL Device, can be managed over the W AN by an A uto Configuration Server (ACS). TR -069 is based on sending R emote Proced ure Calls (RPCs) between an ACS and a client device.
Chapter 4 M a int enance P-27XX Series User’s Guide 35 Click Maintenance > System > TR069 Setting to open this scree n. Use this screen to configure your Z yXEL Device to be managed by an ACS. Figure 13 TR069 Settin g The following table describes t he labels in this screen.
Chapter 4 Maintenance P-27XX Series User’s Guide 36 P assword Enter the connection request password. When the ACS makes a connection request to the Z yXEL Device, this password is used to authenticate the ACS. Apply Changes Click this to sav e your changes and then return to the previous screen.
P-27XX Series User’s Guide 37 C HAPTER 5 Troubleshooting This chapter offers some suggestions to solv e problems you might enc ounter . None of the lights turn on when I plug in the ZyXEL Device. • Make sure that you are using the po wer adaptor provided with the Z yXEL Device.
Chapter 5 Troublesho ot ing P-27XX Series User’s Guide 38 My password is not working. or I forgot my password for the ZyXEL Device. • Make sure you enter the password c orrectly .
Chapter 5 Troubles hooting P-27XX Series User’s Guide 39 5.0.1 Resetting the ZyXEL Device This changes all the Z yXEL Device’s settings to their original v alues. Y ou will need to configure any custom settings again. Note: Make a note of your custom settings b efore you reset the ZyXEL Device.
Chapter 5 Troublesho ot ing P-27XX Series User’s Guide 40 And in the W eb Configurator’ s main Status screen under VoIP Status : Figure 15 The S tatus Screen Use the following table to determine y.
Chapter 5 Troubles hooting P-27XX Series User’s Guide 41 421 Exte nsion Required response 422 Session Timer IntervalT oo Small response 423 Interval T oo Brief response 428 Use Authentication T oken.
Chapter 5 Troublesho ot ing P-27XX Series User’s Guide 42.
P-27XX Series User’s Guide 43 C HAPTER 6 Specifications Specifications are accurate at the time of writing. FEATURE SPECIFICATION Default IP address 192.
Chapter 6 Specification s P-27XX Series User’s Guide 44 6.1 Features FEATUR E DESCRIPTION WA N I nt e r f a c e DHCP (Static IP/Dynamic IP) PPPoE (Dynamic IP) PPTP LAN Interface DHCP (Server/Disable.
Chapter 6 S pecification s P-27XX Series User’s Guide 45 Protocol Support TCP / I P UDP / IP DNS ICMP TELNET TFTP FTP HT TP NTP ARP Dynamic DNS RIP-1(RFC 1058), RIP-2 (RFC1389) Security IP Filtering.
Chapter 6 Specification s P-27XX Series User’s Guide 46 Audio Codec ITU- T G.711 (64 Kbps) ITU- T G.729 AB ITU- T G.726 (16/24/3 2/40 kbps) ITU- T G.723.1 (6.3K/5.3Kbps) Detection and Suppression of Silence (V AD) Comfort Noise Generation of (Comfort Noise) Echo Cancellation: G.
Chapter 6 S pecification s P-27XX Series User’s Guide 47 6.2 W all Mounting Instructions T o hang your Z yXEL Device on a wall: 1 Select a position free of ob structions on a sturdy w all.
Chapter 6 Specification s P-27XX Series User’s Guide 48 5a Fo r a horiz o nt al installation, do not place the device in an inv erted position; make sure the holes on the back of the Z yXEL Device are positioned at the top and that they match the positions of the holes drilled into the wall.
P-27XX Series User’s Guide 49 A PPENDIX A Appendix Safety W arnings • Do NOT use this product near water , for example, in a wet basement or near a swimming pool. • Do NOT expose your device to da mpness, dust o r corrosive liquids. • Do NOT store things on the device.
Chapter 6Appendix A SpecificationsAppendix P-27XX Series User’s Guide 50 2.Ownership Y ou have no ownership rights in the Software. Rather , you have a license to use the Software as long as this License Agreement remains in full force and effect.
Chapter 6Appendix A SpecificationsAp pendix P-27XX Series User’s Guide 51 relating to confidentiality , proprietary rights, and non-disclosure shall survive the termination of this Software License Agre ement.
Chapter 6Appendix A SpecificationsAppendix P-27XX Series User’s Guide 52 Related Document ation Please go to http://www .zyxel.com for product news, firmware, document ation, and other support materials. Copyright Copyright © 2010 by ZyXEL Communications Corporation.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté ZyXEL Communications P-2702R VoIP ATA / Gateway c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du ZyXEL Communications P-2702R VoIP ATA / Gateway - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation ZyXEL Communications P-2702R VoIP ATA / Gateway, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le ZyXEL Communications P-2702R VoIP ATA / Gateway va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le ZyXEL Communications P-2702R VoIP ATA / Gateway, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du ZyXEL Communications P-2702R VoIP ATA / Gateway.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le ZyXEL Communications P-2702R VoIP ATA / Gateway. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei ZyXEL Communications P-2702R VoIP ATA / Gateway ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.