Manuel d'utilisation / d'entretien du produit S400 du fabricant Zebra Technologies
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3Åk ¿ ÅÌ×bk Customer Or der # 1 1996 L Manuf actu re r Part # 11996LB Rev . 1.
ii Zeb ra S 400 & S 600 User’s Guide 3URSULHWDU6WD WHPHQW This manual cont ains pr opriet ary informa tion of Zeb ra T echno logie s Corp orati on. I t is in tende d solel y for the informati on a nd use of par ties operating and maintaining t he equi pm e nt described herein .
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vi Zebr a S 400 & S 600 User ’s Guide Connecting t he Printer a nd Computer .............. ........................... .................. ........ 23 RS-232 Interface Requireme nts ........................... ......... .................. .......
Zebra S 400 & S 600 User ’s Guide vii Printer Di agnostics ................... .................. ........................... ........................... ...... 55 Power-On Self Test............................... ........................... ...
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Zebra S 400 & S 600 Us er’s Guide 1 ÏÃcØYÏ Congratul ations! Y ou have just pur chased a hi gh-quali ty thermal label printe r manufa ctured by the indust ry leade r in quali ty , service, and value.
2Z e b r a S 4 00 & S 600 User’s Guide 5HSRU W LQJ 'D PDJH If you di scover sh ipping damag e: • Immedia tely not ify the s hipping com pany and f ile a re port with the m.
Zebra S 400 & S 600 Us er’s Guide 3 6LWH5HTXLUHPHQWV CAUTION: T o ensure t hat the pr inter ha s proper v entilat ion and cooli ng, do no t place a ny padding or cu shioning mat erial unde r the u ni t as th is rest ricts air flo w .
4Z e b r a S 4 00 & S 600 User’s Guide In Fig ure 2 , the printe r is shown i n Peel-Of f mode. In Peel- Off , back ing materi al is peeled away fro m the label as it i s p rinte d. After this lab el is removed f rom the print er , the n ext one is print ed.
Zebra S 400 & S 600 Us er’s Guide 5 Figur e 4. Print er Components.
6Z e b r a S 4 00 & S 600 User’s Guide.
Zebra S 400 & S 600 Us er’s Guide 7 lÏÏÍ/lAcáÍÏÍ-ÃÏ $ &3 RZHU& DEOH The AC power c able has a three-prong female conn ector on o ne end (see Figure 5) . This conn ector must be p lugged int o the mati ng connect or on the le ft si de of the print er .
8Z e b r a S 4 00 & S 600 User’s Guide /RDG LQ JW KH0 HGLD Media widt hs and thickne sses vary between app licatio ns. T o maintain print q uality f rom one applica tion to a nother , see “Prin t Quality Adjustment s” beginn ing on page 38.
Zebra S 400 & S 600 Us er’s Guide 9 7HDU2II 0RGH 1. Refer t o Figure 7. Mov e the head o pen lever (a) count erclockwise to the op en po s ition to rais e the p r i nthea d (b) . 2. Slide t he media gui de (c) and the media s upply guide (d) as f ar out from the printer frame as pos sible.
10 Zebra S 400 & S 600 User’s Guide 4. Adjust t he media sup ply guide a nd the media guide agai nst the o uter edge of the medi a. Thes e gui des must not caus e pr essur e or excessi ve drag on th e media. 5. Close th e head open l ever , and see “ Adjusting the Media Sen sor” on page 18 to adjus t the media sensor posit ion.
Zebra S 400 & S 600 Us er’s Guide 11 3HHO2II0 RGH (Peel- Off mode is opti onal). Refer t o Figure 9 a nd follow the p rocedure below . 1. Slide t he media supp ly guide ( a), media gu ide (b), a nd the oute r edge guides on both the p laten gui de rod (c) an d the lower guide rod ( d) as far out from the pr inte r frame as possible.
12 Zebra S 400 & S 600 User’s Guide 9. Adjust al l of the guides: • Push the me dia supply guide inwar d until i t is jus t touchi ng the outer s ide of the me dia suppl y roll , then lock t he gui de in pla ce wit h its l oc king sc rew . The guide must not cause pr essur e or excess ive drag on th e media supply r oll.
Zebra S 400 & S 600 Us er’s Guide 13 5HPRYLQJWKH/DEHO%DFNLQJ0DWHULDO (Pee l-Of f option r equired) . When the amoun t of backi ng wound on th e backing r ewind spin dle reaches full cap acity , the ba cking rewind s pindle full sen sor acti vates, th e P APER/RIBBON li ght flash es, and pri nting paus es.
14 Zebra S 400 & S 600 User’s Guide &XWWHU0 RGH (Cutter mode is opt ional). T o ensure prope r media loa ding, foll ow the dir ections for the T ear -Off mode with t he excepti on that the end of the media must be position ed on top of the pl aten r oller.
Zebra S 400 & S 600 Us er’s Guide 15 /RDG LQ JW KH5 LEE RQ Before yo u load the ri bbon, make sur e the rib bon supply s pindle is adju sted prope rly .
16 Zebra S 400 & S 600 User’s Guide 5LEERQ/ RDGLQJ ,QVWUXFW LRQV NOTE: Zebra re commends th e us e of ri bbon tha t is wi der tha n the media. The smooth backi ng of the r ibbon prot ects the printhead from wear and prematur e failure due to exce ssive abr asion.
Zebra S 400 & S 600 Us er’s Guide 17 5LEERQ5HPRYDO Refe r to Figu re 12 . When it’ s time to change the ribb on, cut the ribbon wher e it is str etched between t he upper r ibbon guide arm and the takeup spi ndle. T o remove ribbon f rom the ta keup spindl e, press t he relea se button (d) and sl ide the ribbon of f the spindl e.
18 Zebra S 400 & S 600 User’s Guide $GMXVWLQJWKH0HGLD 6HQVRU This adj ustment al igns the p osition o f the li ght sensor wit h the notc h or edge of the label, s o the p rinte r c an de termin e the c orrec t labe l s ize. See Figure 13.
Zebra S 400 & S 600 Us er’s Guide 19 1RQ&RQWLQXR XV0HGLD This typ e of media has s ome type of p hysical c haracteris tic (web, not ch, perfor ation, et c.) that i ndicate s the sta rt/end of ea ch label. The media s ensor must be properl y positi oned to sen se these indi cators a s descri bed above.
20 Zebra S 400 & S 600 User’s Guide 2SHUDWRU&RQWUROV )URQ W3D QHO %XWWRQ V Refer t o Figure 14. P AUSE Button • S tarts a nd stops t he printi ng proces s. • Th e first time t he butto n is p re ssed, any p a rtiall y prin ted la bel is complete d; then, t he printi ng process is stopp ed.
Zebra S 400 & S 600 Us er’s Guide 21 MODE Button • Puts the printer into the configur ation mode. • Used to ch ange print darkness and media posi tion, and to calibr ate the printe r . Fron t Panel LEDs Refe r to Figu re 14 . The front panel LEDs g ive you a qu ick indicat ion of th e printe r ’ s current status.
22 Zebra S 400 & S 600 User’s Guide $ &3 RZHU2Q2II6ZLWFK This switc h is located on the left side of the pri nter near the AC power c ord and fuse ( see Figure 6 on page 8). The AC power s w it ch shou ld be tur ne d of f befo re connect ing or dis connecti ng any cabl es.
Zebra S 400 & S 600 Us er’s Guide 23 &RQQHFWLQJWKH3ULQWHUDQG&RPSXWHU This prin ter come s with both a nin e-pin El ectr onics I ndustr ies Asso cia tion (EIA) RS-2 32 serial data int erface a nd an IEEE 1284 bi-dire ctional parall el data int erface.
24 Zebra S 400 & S 600 User’s Guide The other end of the paralle l interfac e cable c onnects t o the prin ter connecto r at the host compute r .
Zebra S 400 & S 600 Us er’s Guide 25 Defaulti ng th e Printe r: T o reset only the co mmun icati ons p aram eters on the pri nter to t he facto ry defaults (9600 ba ud, 8 bit word l ength, no pa.
26 Zebra S 400 & S 600 User’s Guide ^SC: Use the Set C ommunicatio ns ( ^SC ) command to change the communic ations se ttings o n the pr inter . W ith the h ost compu ter set a t the same c ommunication s settin gs as the p rinter , send t he ^SC command t o chan ge the print er to th e desi red se tting s.
Zebra S 400 & S 600 Us er’s Guide 27 /ØÏlÍAÃlÍAcÍc ØÆÏlÏÆ &OHDQLQJ CAUTION: Use onl y the cle aning agen ts indic ated below . Zebra T echnolog ies Corpor ation wil l not be resp onsible f or any other products being used on this prin ter .
28 Zebra S 400 & S 600 User’s Guide Figur e 15. Clean ing Locations.
Zebra S 400 & S 600 Us er’s Guide 29 &OHDQLQJ WKH( [WHULRU The exter ior surf aces of t he print er may be cl eaned with a lint-f ree cloth. Do not use harsh or a brasive c leaning agent s or solv ents. If nec essary , a mild det erge nt soluti on or desk top cleane r may be use d sparingl y .
30 Zebra S 400 & S 600 User’s Guide If pri nt quality h as not im proved after performi ng this pr ocedure, try clean ing th e prin thea d w ith Save-A-Print head clean ing fi lm. T his special ly coate d material r emoves conta mination bu ildup wit hout damaging t he print head.
Zebra S 400 & S 600 Us er’s Guide 31 IMPOR T ANT : Do NOT exchange cutter modu les betwee n diff erent printe rs. The cut ter module adjustment s are optimiz ed during install ation to wo rk with a part icula r print er and m ay no t perfo rm corr ectly if the module is placed on a dif ferent p rinter .
32 Zebra S 400 & S 600 User’s Guide 3. Raise th e prin ter ’ s media ac cess cover and l ower the pr inter ’ s front cover . 4. See Figur e 18. Gentl y pull str aight down on the cut ter cable co nnector (a) to remove it fro m the mating s ocket on t he cutter module.
Zebra S 400 & S 600 Us er’s Guide 33 6. See Figur e 19. Hold th e cutter modul e as shown. App ly gentle upward pressure to the le ft and ri ght ends whi le rais ing the cu tter module up a nd away from t he mounting p osts (a). I f necessa ry , rock the m odul e s ide to side to loos en it.
34 Zebra S 400 & S 600 User’s Guide 'LVDVVHPEOLQJWKH&XWWHU0RGXOH 1. See Figur e 20. Hol d t he cut ter mod ule as illu st rated . Put yo ur thumbs on the t wo wire spri ng loops ( a) and your index fi ngers on th e top of the rear cutte r blade guard (b) .
Zebra S 400 & S 600 Us er’s Guide 35 4. Observe t he ends of the rear cutter blad e guard and note t he small metal pi ns protru ding to ward the i nside. Duri ng the rea ssembly procedur e, these p ins are mounted into the correspon ding mounti ng slots in the cutter side p anel s.
36 Zebra S 400 & S 600 User’s Guide Figur e 21. Cutter Module Reass embly Figur e 22. Cutter Module Reassembl y — Rear V iew.
Zebra S 400 & S 600 Us er’s Guide 37 5HLQVWDOOLQJWKH&XWWHU0RGXOH 1. See Figur e 19. Posit ion the cu tter modul e above the cutter mou nting posts ( a). Pre ss down on th e cutter module un til the mou nting slo ts (b) engage t he mounting p osts on the prin ter .
38 Zebra S 400 & S 600 User’s Guide $ &3 RZHU)XVH 5HSODFHPHQW A user -replaceable AC po wer fuse ( see Figure 6) is lo cated just t o the lef t of the p ower on/of f swit ch. For use with both voltage r anges, the replac ement fuse i s a 5 x 20 f ast blow styl e rated a t 5 Amp/250 V AC.
Zebra S 400 & S 600 Us er’s Guide 39 &KHFNLQJWKH,QLWLDO3ULQW4XDOLW 1. Open the med ia access cover and front cove r on the pr inte r (see Figure 4 on page 5). 2. Load the r ecommended medi a and ribb on for your applicatio n and adju st the medi a sensor p osition.
40 Zebra S 400 & S 600 User’s Guide 7RJJOH 3UHVVXUH$GM XVWPHQW The tog gle ass embl y pre sses the pr inthe ad ag ain st the ribbon ( if use d), the media, and the plate n. The press ure appli ed by the t oggle ass embly may need to be incr eased or reduced when dif ferent thicknes ses or widt hs of media are used in the print er .
Zebra S 400 & S 600 Us er’s Guide 41 0HGLD 5HVW3 RVLWLRQ$G MXVWPHQW This proc edure set s the end- of-labe l position r elative to the T ear -Of f plate or cutt er . Adjust th is if your labe l is not b eing torn or cut at the corr ect point.
42 Zebra S 400 & S 600 User’s Guide %DFNLQJ5HZLQG3 RZHU5ROOHU$GMXVWPHQW (Pee l-Of f option r equired) . NOTE: This roller is only pr esent on pr inters with the Pe el-Of f option. Zebra pres ets this roller during ma nufactur e for prop er operati on with most applicat ions.
Zebra S 400 & S 600 Us er’s Guide 43 Figure 24 illust rates an improperly adjusted backing re wind power r oller (a). O n the le ft side , the ba ckin g mat er ial (b ) is not conta c ting t he pow er roller . The backi ng has more tens ion on the right edg e (c) tha n on the le ft edge (d).
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Zebra S 400 & S 600 Us er’s Guide 45 2 Ã ØOlÆÏ If the printer operates in an abnor mal fashi on, consult th e trouble shooting table b elow . The print er diagnosti cs foll owing th e troubleshoo ting tabl e may also h elp you to d etermine t he proble m.
46 Zebra S 400 & S 600 User’s Guide Sympto m Diagnosis Ac tio n Printer stops, P AUSE LED and P APER/RI BBON LED bot h on. Media incorrect ly or not loaded. Load media correctly , then turn the printer off and on. See page 8. Cutter error . Clear jam, then op en and close the printhead.
Zebra S 400 & S 600 Us er’s Guide 47 Sympto m Diagnosis Ac tio n DA T A LED is single fl ashing. CANCEL button was pressed and a format was deleted. No action required. P AUSE LED and DA T A LED alternately flashing, but all other LEDs on. Firmware error.
48 Zebra S 400 & S 600 User’s Guide Sympto m Diagnosis Ac tio n Truncated print, no print, or FEED button operates incorr ectly while using non-continuous media. Media or ribbon improperly loaded. See “Loading t he Media” on page 8 and “Loading the Ribbon” on page 15.
Zebra S 400 & S 600 Us er’s Guide 49 Sympto m Diagnosis Ac tio n Changes in parameter settings did not take effect. Par amete rs ar e se t or sav ed i ncor rec tly . Reload the factory def ault s (see “ P AUSE Key Self T est” on page 58 and “FEED Key Self T est” on page 59), calibrate the print er , then cycle the power on/off switch.
50 Zebra S 400 & S 600 User’s Guide Sympto m Diagnosis Ac tio n In cutter mode, skewed, stuck, improperly cut or partially cut labels. Cutter is dirty . See “Cleaning the Cutter Module” on page 30. Cutter blades ar e dul l. Call a service technician.
Zebra S 400 & S 600 Us er’s Guide 51 3 ULQWHU6WDWXV6HQV RUV The print er conta ins sever al status s ensors. These sen sors aler t the operato r to vario us condi tions by eithe r stop pin g the pr intin g or tur ning on an LED.
52 Zebra S 400 & S 600 User’s Guide Figur e 25. Label A vailable Sensor Figur e 26. Backi ng Rewind Spindle Ful l Sensor.
Zebra S 400 & S 600 Us er’s Guide 53 0DQXDO&DO LEUDWLRQ Perform a manua l calibra tion if you ar e using pre- printed media, i f the p rinte r is in manua l cali brat io n mo d e, or if the prin ter does n ot auto ca librate.
54 Zebra S 400 & S 600 User’s Guide 8. When the PRINTHEAD LED f lashes, rel oad the ribbo n. 9. Make sure t he media se nsor is pr operly posi tioned.
Zebra S 400 & S 600 Us er’s Guide 55 5HVHWWLQJ 5LEERQ 3DUDP HWHUV If it is ever ne cessary t o reset the ribbon parameters t o the fac tory default values, fol lo w this procedure: 1. T urn of f the print er . 2. O pen the print head an d rem o ve the ribbo n .
56 Zebra S 400 & S 600 User’s Guide $GGLWLRQD O3ULQW HU6HOI7 HVWV These sel f tests produce s ample label s and provide specifi c information that he lp the oper ator det ermine the operati ng conditi ons for t he printe r . Each sel f test is e nabled by ho lding in a specific f ront panel bu tton while turning the power s witch on.
Zebra S 400 & S 600 Us er’s Guide 57 &$1&(/ .H6HOI 7HVW This self te st prin ts the print er ’ s c onfig urat ion pa ramete rs (fo r exam p le, printi ng dar knes s, la bel le ngth, a nd media type) that a re curre ntly s to red i n configu ration ( Flash) mem ory .
58 Zebra S 400 & S 600 User’s Guide 3$86( .H6HOI 7HVW This sel f test can b e used to pr ovide the test label s requir ed when making adjustm ents to the print er ’ s mecha nical ass emblies. Se e Figure 2 8. 1. Press t he P AUSE butto n while tur ning on th e printer .
Zebra S 400 & S 600 Us er’s Guide 59 )((' .H6HOI 7HVW The resul ts of th is self test are used to de termin e the best dar kness setting for a sp ecific me dia/ribb on combinati on. Refer to Figure 2 9. 1. Press t he FEED butt on while turni ng on th e prin ter .
60 Zebra S 400 & S 600 User’s Guide 02'( .H6 HOI7HVW This self test place s the p ri nte r in a commun ic ations d iag nos ti cs m ode . In this mode , the prin ter prin ts the ASCII charact ers and th eir corr esponding hexadeci mal values for any da ta recei ved from th e host comput er .
Zebra S 400 & S 600 Us er’s Guide 61 0®lYyYA ÏÆ NOTE: Prin ter sp ecific ation s are su bjec t to ch ange witho ut no tice. In addit ion, your p rinter ma y not have a ll of the opt ions desc ribed in thes e speci fications . *HQHUDO6SHFL ILFDWLRQV Height 13" 330 mm Width 8.
62 Zebra S 400 & S 600 User’s Guide 3 ULQWLQJ6SHFLILFDWLRQ V 5LEERQ6SHFLILFD WLRQV Printing Spe cifications S 400 Printer S 600 Printer Resolution 203 dots per inc h (8 dots per mm) Dot size (square) 0.005" (0.127 mm) Maximum print width 4.
Zebra S 400 & S 600 Us er’s Guide 63 0HGLD6SHFL ILFDWLRQV 0HGLD+DQGO LQJ • Te a r - O f f mode: Produce d in stri ps. • Peel-O ff mode: Dispe nsed and pee led away fr om the liner . • Cutter mode: Pr inted an d individu ally cut . 2SWLRQV * Factory installed.
64 Zebra S 400 & S 600 User’s Guide =HEUD3URJUDPPLQJ/DQJXDJH=3/, , %DU&RGHV • Downloadable graphics (with data compressi on) • P rogrammable quantity with print paus.
Zebra S 400 & S 600 Us er’s Guide 65 6WDQGDUG3ULQWHU) RQWV • Zebra fonts A, B, C, D, E, F , G , H, GS, 0, P , Q, R, S, T , U, V • CG T riu mvirate Bold Con densed™ sca lable smoot h .
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Zebra S 400 & S 600 Us er’s Guide 67 ®®l cà 56 &RQQH FWRU7 HFKQLFDO,QIRUPD WLRQ NOTE: When XON/XOFF hands haking is selected, dat a flow is control led by the ASCII control codes DC1 (XON) and DC3 (XOFF). The DTR c ontrol l ead has no e ffect.
68 Zebra S 400 & S 600 User’s Guide Figur e 31. DTE Cable Conne ctions Figur e 32. DCE Cable Co nnections.
Zebra S 400 & S 600 Us er’s Guide 69 3 DUDO OHO,QWHUIDFH7 H FKQLFDO,QIRUPDWLRQ Parallel Connector Pinout s Pin No. Description 1 nS trobe/Host C lk 2-9 Data B its 1-8 10 nACK/PtrClk 1 1 Busy/Per Busy 12 PError/ACK Dat a Req.
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Zebra S 400 & S 600 Us er’s Guide 71 ÆÆAÃá Alphanumeric — Indicati ng letters, numerals, an d charact ers such a s punctuat ion marks.
72 Zebra S 400 & S 600 User’s Guide Cutter — A device th at can cut each labe l/tag i mmediately a fter it is print ed. Diagnosti cs — Informat ion abo ut what prin ter func ti ons ar e not wor king. This inf ormation i s used for trouble shooting p roblems.
Zebra S 400 & S 600 Us er’s Guide 73 Media supply spindle — Th e rotati ng arm that su pports medi a rolls a nd provide s consist ent media feed to the printhead. Non-volat ile memory — E lectroni c memory t hat reta ins data even when power is remov ed.
74 Zebra S 400 & S 600 User’s Guide T ag — A ty pe of media having no a dhesive ba cking but featuri ng a hole or notch by wh ich th e tag can be hun g on somethi ng. Usually tags are made of cardb oard or ot her durable ma terial. T ake labe l sensor — See “la bel avai lable sen sor .
Zebra S 400 & S 600 User ’s Guide 75 A Adjustments Backing Rewind Power Roller, 42 Media R est Positio n, 41 Media S ensor, 1 8 Print Quality, 38 Toggl e Pr essure, 40 Top of Labe l, 41 Auto Cal.
76 Zebra S 400 & S 600 User’s Guide M Manua l Ca librat ion, 53 Mecha ni cal Adjustmen ts Backing Rewind Power Roller, 42 Media R est Positio n, 41 Media Sens or Posit ion, 41 Print Quality, 38 .
Zebra S 400 & S 600 User ’s Guide 77 S Self T ests Addition al Printer S elf Tests, 56 CANCEL Key, 57 FEED Key, 59 MODE Key, 60 PAUSE Key, 58 Powe r-On, 55 Serial a nd Parallel Cab ling Requir e.
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Printe r Software and Firm ware Licens e Agreement 1 ZebraLink License Agr eement Printer Software and Firmware License Agreement YOU SHOULD CAREFUL L Y READ THE FOLLOWING TERMS AND CON DITIONS OF THI.
2 Printer Software and Firmware License Agr eement • Rental. Y ou may not r ent or leas e or lend the SOFT W ARE or FIRMW ARE. • Support Services. ZEBRA may provide you with support se rvices rela ted to the SOFTW ARE and /o r FIRM W ARE ("SU PPOR T SER VIC ES"), in its disc re tio n.
Printe r Software and Firm ware Licens e Agreement 3 7. EXPOR T REST RICTIO N S . Y ou agree tha t you wil l no t export or re-ex po r t th e SOFTW ARE and/or FIR MW A RE, any part ther eof, or any pr.
4 Printer Software and Firmware License Agr eement • If the emulation li brary is sold separa tely by an authorized p arty other than ZEBRA ("RESEL LER" -- A pa rt y o ther than ZEBRA w hi.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Zebra Technologies S400 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Zebra Technologies S400 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Zebra Technologies S400, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Zebra Technologies S400 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Zebra Technologies S400, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Zebra Technologies S400.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Zebra Technologies S400. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Zebra Technologies S400 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
