Manuel d'utilisation / d'entretien du produit Phaser 3320DNI du fabricant Xerox
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Version 1.0 January 2012 Xe r o x ® Phaser 3320DN/3320DNI User Guide.
©2012 X erox C orpor ation. XEROX® and X EROX and Design® ar e tr adem arks of X erox Corpor ation in th e United St ates and/or other countries. Document versio n 1.
X erox Phaser 3320DN/3 320DNI User Guide 3 T able of C ont ents 1 Getting St arted Machine Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Powering on the Machine .
X erox Phaser 3320DN/3320DNI User Guide 4 6 Gener al C are and T roubleshooting General Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Troubleshooting .
X erox Phaser 3320DN/3 320DNI User Guide 5 1 Getting St art ed This chapter includes: • Machine Overview on page 6 • Po w e r i n g o n t h e M a c h i n e on page 8 • C ontrol P anel Overview o.
Machine Overview X erox Phaser 3320DN/3320DNI User Guide 6 Machine Ov erview Bef o re you use y our machine, tak e some time to f amiliarize yourself with the various f e atures and options.
Machine Overview X erox Phaser 3320DN/3 320DNI User Guide 7 R ear View P roduct C o nfigur ations Network Port Duplex Unit USB P ort R ear Door Po w e r S w i t c h Pa p e r Tra y Re a r C o ve r Po w.
Po w e r i n g o n t h e M a c h i n e X erox Phaser 3320DN/3320DNI User Guide 8 P ow ering on the Machine The On/Off switch and the power cable so cket are at the rear of the machine. 1. C onnect the AC P ower Cor d to the machine and a power outlet.
Contr ol P anel Overview X erox Phaser 3320DN/3 320DNI User Guide 9 C ontrol P anel Ov erview Display Scr een: Displays the current mac hine status and prompts during an oper ation. Arrows: The up/down and left/right arrows are used to scroll through the options a vailable in the selected menu, and to increase or decr ease values.
Menu Overview X erox Phaser 3320DN/3320DNI User Guide 10 Menu Ov erview The control panel pro vides access to v arious menus. These menu s can be acces sed by p ressing the Menu button and using the arrow buttons to na vigate to the menu it em you requir e and pressing OK .
Menu Overview X erox Phaser 3320DN/3 320DNI User Guide 11 Setup Menu The Setup menu enables you to customize options which are specific to the ma chine, such as Language and Po w e r S a ve and Emulation settings . A password may be required to access and change these Setup settings.
Re p o r t s X erox Phaser 3320DN/3320DNI User Guide 12 Re p o r t s V arious reports can be printed to provide inf ormation about your machine. 1. Select the Menu button on the control panel. 2. Use the up/down arrows to scroll to t he Inf ormation men u and select OK .
Software X erox Phaser 3320DN/3 320DNI User Guide 13 Software After you ha v e set up your machine and connected it to your comput er, you must inst all the printer software. The software is sup plied on the CD delivere d with your machine, or can be downloaded fr om www.
Loading Paper X erox Phaser 3320DN/3320DNI User Guide 14 L oading P aper P aper T r ay 1 and P aper T r ay 2 (optional) The paper lev el indicator on the f ront of trays 1 and 2 shows the amount of paper currently left in the tray.
Loading P aper X erox Phaser 3320DN/3 320DNI User Guide 15 3. P osition the side guide b y squeezing the lever and sliding it towards the st ack of paper, until it gently touches the side of the st ack. 4. Insert the paper tra y into the machine. 5. After loading paper in the paper tr a y , set the paper size and type using the control panel .
Loading Paper X erox Phaser 3320DN/3320DNI User Guide 16 3. Load the print material between th e width guides with the print side f acing up. Note: Hold tr ansparencies by the edges and av oid touching the print side. 4. Adjust the paper guide to the width of the stack of print material.
Loading P aper X erox Phaser 3320DN/3 320DNI User Guide 17 3. Insert the duplex unit back into the machine, aligning the edges of the unit with the f eed groov es on the inside of the machine.
Media Output Locations X erox Phaser 3320DN/3320DNI User Guide 18 Media Output L ocations The machine has two output loc ations: • Output tr ay (f ace down) up to a maximum of 150 sheets of 20 lb (80 g/m²) paper. • R ear door (f ace up) one sheet at a time f or 1-side d output only.
Media Output Locations X erox Phaser 3320DN/3 320DNI User Guide 19 To u s e t h e outpu t tr ay , mak e sure that the rea r do or is closed. Notes: • T o reduce paper jams, do not open or close the rear d oo r while the printer is printing.
Ge ne ral Car e a n d Co ns um a bl es X erox Phaser 3320DN/3320DNI User Guide 20 Gener al C are and C onsumables There is only one customer replacea ble consumable in the machine, th e print c artridge .
F urther Assistance X erox Phaser 3320DN/3 320DNI User Guide 21 F urther Assist ance F or any a dditional help visit our customer we b site at www.xer ox.
F urther Assistance X erox Phaser 3320DN/3320DNI User Guide 22.
Xe rox Phaser 3320 DN/DNI User Guide 23 2 P rint The X erox Phaser 3320DN/DNI pr oduces high quality pr ints f rom electronic documents. Y ou can access the printer f rom your computer b y inst alling the ap propriat e print er driver.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 24 P rinting using Windows The f ollowing provides an ov erview of the print procedure and f eatures av ailable when prin ting using Windows. Inst all P rinter Softwar e Y ou can install the printer softwar e f or local printi ng and network printing.
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 25 4. Select T ypical installation f or a local prin ter and f ollow the wizard instructions to inst all the local printer. If your print er is not already connect ed to the computer, the Co nn e c t D e v ic e screen will ap pear.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 26 5. After the inst allation is finished, select Fi ni sh . If your printer is connected to the computer, a Te s t P r i n t page will be printed. If the Te s t P r i n t oper ation is successful, continue on to Pri nt P rocedure on page 34 in this document.
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 27 4. Select T ypical installation f or a network printer and click Next . Note: F or custom install instructions, see Custom Installation on page 29. 5. Select the requir ed P rinte r P ort .
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 28 6. Select the requir ed P rinte r P ort . If Shared P rint er (UNC) is selected, type in the name of the shared network printer and select Next .T o select a diff erent port go to the next step, otherwise f ollow the wizard instruction s to install the printer.
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 29 8. After the inst allation is finished, select Fi ni sh . If your printer is connected to the network, a Te s t P r i n t page will be printed. If the Te s t P r i n t oper ation is successful, continue on to Pri nt P rocedure on page 34 in this document.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 30 4. Select Custom installation. 5. Select Next . 6. Select the desired Print er P ort and f ollow the instructions to select yo ur printer or enter your printer deta ils.
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 31 7. C onnect the printer and select Next . If you don't want to connect the printer at this time, select Next , and then No on the f ollowing screen. Then the ins tallation will star t and a test page will not be printed at the end of the installation.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 32 11. Select Fini sh . Wireless P rint er (Phaser 3320DNI) When you connect your p rinter to a network, y ou must first configure the T CP/IP settings f or the printer.
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 33 4. Select Wir eless Setup and f ollow the wizard instruction to select and inst all the printer. If your print er is not already connected to the comput er, the Con n e ct D ev i c e screen will appear.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 34 P rint P rocedur e Documents can be printed f rom your computer usin g the printe r drivers sup plied. The print er driver must be loaded on eac h PC which uses the machine f or printing. Note: Some options may be una vailabl e depending on your machine configur ation.
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 35 Basic T ab The Basic t ab provides selections f or the print mode to use and options to adjust how the document appears on the printed page. These options include orientation settings, quality settings, lay out options and double- sided printing settings.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 36 9. T o print the job, select Pri n t and press OK . 10. The Cop ie s menu appears. P ress the up arro w to enter the required number of copies and press OK . 11. The Pri nt menu appears with No as the option - press the down arrow to select Ye s .
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 37 • Booklet P rinting: This allows you to print your document on both sides of the paper and arr a nge the pages so that the paper can be f o lded in half after printing to produce a booklet.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 38 P aper T ab Use the Pa p e r tab options to set the basic paper handling specifications when you access the pr inter properties . Cop i e s This allows y ou to choose the number of copies to be print ed.
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 39 Gr aphics T ab Use the f ollowing options to adjust the print quality f or your specific printing needs. Quality Use this option to select the image quality setting re quired. • Best : Use this option if printing gr aphics or photogr aphs.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 40 Advanced T ab Yo u c a n s e l e c t Adv anced output options f or your document, such as Wa t e r m a r k s or Overlay T ext .
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 41 Wa t e r m a r k . This option allows you to print text ov er an existing document. There are sever al predefined watermarks that come with the printer which can b e modified, or you c an add new ones to the list.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 42 Ov erlay An Over lay is text and /or images stor ed on the computer hard disk driv e as a special file f ormat that can be printed on any document. Overlays are often used to take the place of preprinted f orms and letterhead paper.
Pri n ti n g us i n g W i nd o w s Xe rox Phaser 3320 DN/DNI User Guide 43 Output Options Select the required P rint or der f rom the dr op-down list box: • Normal: All pages are printed. • Reve r s e A l l Pa g e s : Y our printer prints all pages f rom the last page to the first page.
Prin ting using Windows X erox Phaser 3320DN/DNI User Guide 44 X erox T a b This tab pro vides version and copyright inf o rmation as well as links to drivers and downloads, sup plies ordering and the X erox w ebsite.
Xer o x E a sy Pr i nt er M a na g e r ( E P M) Xe rox Phaser 3320 DN/DNI User Guide 45 X erox Eas y P rint er Manager (EPM) X erox Easy Print er Manager is a Windows-based ap plication that combines X erox machine settings into one location.
Wireless Setting Progr am (Phaser 3320DNI) X erox Phaser 3320DN/DNI User Guide 46 Wireless Setting P rogr am (Phaser 3320DNI) When installing the Phaser 3320 DNI you can use the Wireless Setting progr am that was automatically installed with the printer dr iver to configure the wir eless settings.
Wireless Setting Progr am (Phaser 3320DNI) Xe rox Phaser 3320 DN/DNI User Guide 47 3. Once the machin e is connect ed to the computer with the USB cable, the progr am searches f or WLAN data. Note: It may be necessary to select the progr am again bef ore this screen ap pears.
SetIP X erox Phaser 3320DN/DNI User Guide 48 SetIP The SetIP progr am is a utility progr am allowing y ou to select a network interf ace and manually configure the addresses f or use with the T CP/IP pr otocol. This progr am is on the softw are CD that comes with y our printer .
Printing using Macintosh Xe rox Phaser 3320 DN/DNI User Guide 49 P r inting using Macintosh This section explains how to print using a Macin tos h. Y ou need to set the print environment bef ore printing.
Printing using Macintosh X erox Phaser 3320DN/DNI User Guide 50 Pa p e r Set P aper T ype to correspond to the paper loaded in the tr ay f rom which y ou want to print. This will let you get the best quality printout. If y ou load a diff er ent type of print material , select the corresponding paper type.
Printing using Macintosh Xe rox Phaser 3320 DN/DNI User Guide 51 Using Smart P anel If an error occurs while oper ating, you can check the error f rom the Smart Panel. Y ou can also launch Smart P anel manually: • Fo r M a c O S 1 0 . 5 : Select Pri n t & F ax fr o m Sys t em Pref erences > Open Print er Queue .
Printing using Linux X erox Phaser 3320DN/DNI User Guide 52 P rinting using Linux P rinting f rom Applic ations There are a lot of Linux ap plications that allow you to print using C ommon UN I X Pr in t i n g Sys t e m (CUPS). Y ou ca n print on your ma chine f rom any such ap plication.
Prin ting using Linux Xe rox Phaser 3320 DN/DNI User Guide 53 3. The Pri nt e r Pro p e r ti e s window opens. The f ollowing fiv e tabs display a t the top of the window : • General: This option al lows you to ch ange the printer lo cation and name.
Printing using Unix X erox Phaser 3320DN/DNI User Guide 54 P rinting using Unix P rinting Files After inst alling the printer, choose any of t he image, t ext, PS to print. 1. Execut e “printui <file_name _to_print>” command. F or example, if you ar e printing “document1” use printui document1 command.
Printing using Unix Xe rox Phaser 3320 DN/DNI User Guide 55 • Unit: Change the units to points, inches, or centimet ers. P rinter-Spec ific Settings T ab Select various options in the JCL and General f rames to customize various settings. These options are specific to the printer and depend on the PPD file.
Printing using Unix X erox Phaser 3320DN/DNI User Guide 56.
X erox Phaser 3320DN/3 320DNI User Guide 57 3 C entreW are Int ernet Services CentreWare Inter ne t Ser vi ces uses the embedded HTTP Se rver on the machine.
Using Centr eW are Internet Services X erox Phaser 3320DN/3320DNI User Guide 58 Using C entreW are Int ernet Services Pr ior to connecting to Centre W are In tern et S erv ic es the machine must be connected to the network either ph ysically (all models) or wirelessly (Pha ser 3320DNI only) and hav e T CP/IP and HTTP enabled.
Status X erox Phaser 3320DN/3 320DNI User Guide 59 St atus Use this option to review status inf ormation about your machine. The Status page allows y ou to view any activ e alerts being displa yed b y the machine, and see the status of the print cartridge.
Jobs X erox Phaser 3320DN/3320DNI User Guide 60 Jobs The Job Management p age provides inf ormation about active, stor ed and secure jobs. Click the links in the left hand menu to see your jobs.
Jobs X erox Phaser 3320DN/3 320DNI User Guide 61 3. Select the down arrow to scroll to Stor ed Job and select OK . 4. Select your d ocument and pr ess OK . 5. Enter your 4-digit password and press OK . 6. Select Pri n t and press OK to print your document.
Pri nt X erox Phaser 3320DN/3320DNI User Guide 62 P r int The Pri nt option enables you to send a print ready job to the print er over the inte rnet. Y ou ca n send the job f rom y our desktop or f rom a remot e location. File Download P rint-read y documents can be quickly and easily submitted f or printing using the File Download page.
Pr operties X erox Phaser 3320DN/3 320DNI User Guide 63 P roperties The P r operties option cont ains all the settings, setups and def ault values f or installing and setting up the machine. These ar e usually prot ected b y a user name and password and should only be changed by your Sy s te m Administra tor .
Support X erox Phaser 3320DN/3320DNI User Guide 64 Sup port The Sup port option contains inf ormation about the firmware version of your product and cont act inf ormation f or your Sys t e m Administra tor .
X erox Phaser 3320DN/3 320DNI User Guide 65 4 P aper and Media This chapter contains inf o rmation about the diff eren t types of stock and s tock sizes that c an be used on your machine, av ailable paper trays and the types of stock and sizes supported b y each tr ay.
Loading Paper X erox Phaser 3320DN/3320DNI User Guide 66 L oading P aper One paper tr ay a nd a b ypass tr ay are st andard on your machine. Pap e r t ra y 2 is available to pur chase as an option. V arious media sizes and types can be used in the tr ays.
Loading P aper X erox Phaser 3320DN/3 320DNI User Guide 67 2. Slide the paper length guide until it lightly touches the end of the paper stack. 3. P osition the side guide b y squeezing the lever and sliding it towards the st ack of paper, until it gently touches the side of the st ack.
Loading Paper X erox Phaser 3320DN/3320DNI User Guide 68 Loading the Bypass T ra y 1. Lower the b ypass tr ay , located on the f ront of the machine and unf old the pape r support extension . 2. P repar e a stack of pap er f or loading by flexin g or f anning it back and f orth.
Loading P aper X erox Phaser 3320DN/3 320DNI User Guide 69 3. Load env elopes sho rt edge f eed and with the flaps f acing down as sho wn in the illustr ation. 4. Adjust the paper guide to the width of the stack of print material. Ensure you hav e not loaded too much print media.
Setting P aper Size and T ype X erox Phaser 3320DN/3320DNI User Guide 70 Setting P aper Size and T ype After loading paper in the paper tr ay , set the paper size and type using the contro l panel . F or computer printing, select the paper size and type in the applic ation progr am y ou use on your comput er.
Media Guidelines and Specifications X erox Phaser 3320DN/3 320DNI User Guide 71 Media Guidelines and Specif ications Media Guidelines When selecting or loading pape r, envelopes or othe r special media please adhere to these guidelines: • Attempting to print on damp, curled, wrinkled or torn paper can cause paper jams and poor print quality.
Media Guidelines and Specifications X erox Phaser 3320DN/3320DNI User Guide 72 Media T ypes The t able below shows the media types sup port ed for e a c h t r a y fo r t h e fo l l o w i n g p a p e r s i z e s : Key: • A4 8.27 x 11.69 inches (210 x 297 mm) • Letter 8.
Media Guidelines and Specifications X erox Phaser 3320DN/3 320DNI User Guide 73 The t able below show s the media types supp orted f or Pr int f or each tra y f or the f ollowing paper sizes: Key: F or more inf ormation on supp orted paper sizes and w eights, ref er to Media Specifications on page 119.
Media Guidelines and Specifications X erox Phaser 3320DN/3320DNI User Guide 74.
X erox Phaser 3320DN/3 320DNI User Guide 75 5 Machine F eatures and Setups This chapter identifies the k e y settings that you ca n customize to meet your requirements. Changing these settings is easy and will sav e you time when using the machine. Note: Some options may be una vai lable depend ing on y our machine configuration.
Accessing the F eature and Setup Options X erox Phaser 3320DN/3320DNI User Guide 76 Accessing the F eature and Setup Options The machine f eature and setup op tions are accessed throug h the Menu button on the control panel . The setup options should be set up and customized b y the Sys t e m A d mi ni s t ra t o r .
Fe a t u r e O p t i o n s X erox Phaser 3320DN/3 320DNI User Guide 77 F eature Options The f eature menu items f all into the f ollowing groups: • Inf ormation •L a y o u t •P a p e r • Gr aphics A description of the options available f or each f ollow s.
Fe a t u r e O p t i o n s X erox Phaser 3320DN/3320DNI User Guide 78 Layout The f ollowing Layout fe a t u r e options are a vailabl e. Option Description Settings * denotes f actory def ault Orientation Selects the direction in which inf ormation is printed on the page.
Fe a t u r e O p t i o n s X erox Phaser 3320DN/3 320DNI User Guide 79 P aper The f ollowing Pa p e r f eature options are a vailable: Emulation Margin Sets the paper margins f or emulation printed pages.
Fe a t u r e O p t i o n s X erox Phaser 3320DN/3320DNI User Guide 80 Gr aphics The f ollowing Graphics f eature options ar e ava ilable •R e s o l u t i o n •D a r k e n T e x t : Job Manage (Opt.
Setup Options X erox Phaser 3320DN/3 320DNI User Guide 81 Setup Options The Setup menu enables you to customize options which are specific to the ma chine, such as Language and Po w e r S a ve and Emulation settings . A password may be required to access and change these Setup settings.
Setup Options X erox Phaser 3320DN/3320DNI User Guide 82 Auto Continue Determines whether or not the machine continues printing when it det ects the paper does not match the paper settings. • Off: If a paper mismatch occurs, the machine waits until you insert the correct paper.
Setup Options X erox Phaser 3320DN/3 320DNI User Guide 83 Job Timeout When there is no input f or a certain pe riod of time, the machine cancels the current job. Y ou can set the amount of time the machine will wait bef ore canceling the job. • 15 to 300 sec.
Setup Options X erox Phaser 3320DN/3320DNI User Guide 84 Emulation The f ollowing Emulation f eature options are a vailable: Network Setup The f ollowing Network Setup f eature options are a vailabl e.
Setup Options X erox Phaser 3320DN/3 320DNI User Guide 85 F or more detailed inf ormation ref er to the X er ox Phaser 3320DN/3320DNI S ystem Administr ator Guide . Option Description Settings * denotes f actory def ault T CP/IP(IPv4 ) Selects the ap propriat e protocol and configures par ameters to use the network environment.
Setup Options X erox Phaser 3320DN/3320DNI User Guide 86 Net. Activate T urns access to the Ethernet network on or off. •O n * / O f f HTTP Activate Enables Http on the machine giving access to the embedded web page.
X erox Phaser 3320DN/3 320DNI User Guide 87 6 Gener al C are and T roubleshooting This chapter includes: • General C are on page 88 • T roubleshooting on page 93 • F urther Assis tance on page 1.
General C are X erox Phaser 3320DN/3320DNI User Guide 88 Gener al C are There is only one customer replaceable consumable in the mac hine, the print ca rtridge .T o place an order f or X erox consumables, please contact your local X erox R epresentativ e giving your Compa ny Name, product number and t he machine serial number .
Gener al C are X erox Phaser 3320DN/3 320DNI User Guide 89 • An environment with salty air. • Do not store consumables directly o n the floor. • Do not touch the surf ace of the photosensitive drum in the prin t cartridge . • Do not expose the print cartridge to unnecessary vibr ations or shock.
General C are X erox Phaser 3320DN/3320DNI User Guide 90 4. R emov e the new print c artridge f rom the pack aging. 5. R emov e the protectiv e sheet f rom the ca rtridge and the plastic handle that is attached to the prot ective sheet. Ca ref ully remov e all the remainin g tape an d packag ing f rom the cartridge.
Gener al C are X erox Phaser 3320DN/3 320DNI User Guide 91 T oner inf ormation and the number of pages printed is displayed. Cleaning the Machine WA R N I N G : When cleaning the machine do NOT use organic or strong chemical solv ents or aerosol cleaners.
General C are X erox Phaser 3320DN/3320DNI User Guide 92 4. With a dry, lint-f ree cloth, wipe awa y any dust and spil led toner f rom the print c artridge area. CAUTION: While cleaning the inside of the machine, be caref ul not to damage the tr ansf er roller or any other inside parts.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 93 T roubleshooting If a problem occurs, messages appear on the control panel display to indicate the error. P erf orm the f ollowing problem solv ing procedure: 1. When errors occur, a message appears on the display.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 94 R edistributing T oner When the print cartridge is near the end of its lif e: • White streaks or light printing occurs. • Pr epare new c artridge or R eplace new cartridge mes sage ap pears o n the displa y.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 95 5. Hold the print cartridge b y the handle and slowly insert the cartridge into the opening in the machine. 6. T abs on the sides of the cartridge and corresponding groov es within the machine wi ll guide the cartridge into the correct position until it is f ully pushed into place.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 96 • Do not ov erload the tr ay. Ensure that the paper lev el is below the paper capacity mark on the inside of the tra y. • Do not remove paper f r om the tr ay while your machine is printing.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 97 Pa p e r T ray 2 1. Pull out paper tr ay 2. 2. R emo ve the jam med paper f rom the machine. If the paper does not move when you pull it or if you do not see the paper in this area, s top and go to the n ext step.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 98 B ypass T ra y 1. If the paper is not f eeding properly, pull the paper out of the machine. 2. Pr ess the release lat ch on the left side of the machine and open then close the fr ont door . 3.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 99 4. R emov e the jammed paper by gent ly pulling it straight out. 5. R eplace the print ca rtridge. T abs on the sides of the cartridge and corresponding groov es within the machine will guide the cartridge into the correct position until it locks into place.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 100 Duplex Unit Area If the duplex unit is not inserted correctly, a paper jam may oc cur. T o av oid pa per jams, make sure that the duplex unit is inserted correctly with the edges of th e unit aligned with the f eed groov es on the inside of the machine.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 101 6. Open the rear door . If y ou see the jammed paper, pull down the pr essure le vers on each side about 90 degrees and remov e the paper. 7. Close the rear do or . Printing automatically r esumes.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 102 P aper Jam Messages Pr int Cartridge Messages Message Meaning Suggested solutions Pa p e r J a m in T ray 1 P aper has jammed in the pa per f eed area. Clear the jam (see Pa p e r Tray 1 on page 96).
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 103 P aper T ra y Messages Network Messages Miscellaneous Messages Message Meaning Sug gested solutions Tr a y 1 E m p t y There is no paper in tr ay 1. Load paper in tr ay 1 (see Loading P aper T ray 1 and P aper T ray 2 (optional) on page 66) .
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 104 C ommon P roblems The f ollowing chart lists some con ditions that may occur and the re commended solutions. F ollow the suggested solutions until the problem is correct ed. If the problem persists, call f or service.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 105 Pri n t i n g Pro b l e m s Condi tion P ossible C ause Suggested Solutions The machine does not print. The machine is not r eceiving pow er. • Check the pow er cord connections. • Check the pow er switch and the pow er source.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 106 The machine selects print materials f rom the wrong paper source. The paper option that was selected in the printing options may be incorrect. • F or many software ap plications, the paper source selection is f ound under the P aper tab within the Printing Pr ef erences.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 107 P ages print, but they are blank. The print cartridge is def ective or out of toner. • R edistribute the toner, if necessary (see Redistributing T oner on page 94). • If necessary, replace the print cartridge (see R eplacing the Print Car t r i dg e on page 89).
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 108 P rint Quality P r oblems If the inside of the machine is dirty or paper has b een loaded improperly, there might be a reduction in print quality.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 109 Ve r t i c a l l i n e s If black v ertical str eaks ap pear on the page, the surf ace (drum part) of the print cartridge inside the machine has probably been scr atched. • R emove the print c artridge and instal l a new one.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 110 Misf ormed charact ers • If chara cters are improperly f ormed and producing hollow images, the paper stock may be too slick. T ry diff erent paper. (See Media Guidelines on page 71.) Pa g e s k e w • Ensure that the paper is loaded properly.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 111 Solid Black pages • The print cartridge may not be inst alled properly. R emove the c artridge and reinsert it. • The print cartridge may be def ective. R e mov e the print cartridg e and install a new one.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 112 Co mmon Windows P r oblems Note: R ef er to the Microsoft Windows User Guide supplied with your comput er f or fu rther inf ormation on Windows error messages. Curl If the printed paper is curl ed or paper does not f eed into the machine: • T urn the stack of paper ov er in the tr ay.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 113 Co mmon Macintosh P roblems Note: R ef er to the Macintosh User Guide sup plied wi th your computer f or further inf orma tion on Macintosh error messages. Con d it i on Suggested Solutions The machine does not prin t PDF files correctly.
T roubleshooting X erox Phaser 3320DN/3320DNI User Guide 114 Co mmon Linux Pr oblems Note: R ef er to the Linux User Guide supplied with yo ur computer f or further inf ormation on Linux error messages. Con d it i on Suggested Solutions The machine does not prin t.
T roubleshooting X erox Phaser 3320DN/3 320DNI User Guide 115 Common P ostScript P roblems The f ollowing situations are PS la nguage specific and may occur when sever al printer languages are used. Pro b le m P ossible Cause Solution P ostScript file ca nnot be printed.
F urther Assistance X erox Phaser 3320DN/3320DNI User Guide 116 F urther Assist ance F or any a dditional help visit our customer we b site at www.xer ox.
X erox Phaser 3320DN/3 320DNI User Guide 117 7 Specif ications This chapter includes: • Machine Specifications on page 118 • Electrical Specifications on page 12 1 • Pr int Specifications on pag.
Machine Specifications X erox Phaser 3320DN/3320DNI User Guide 118 Machine Specif ications Machine C onfigur ations Comp on ent Phaser 3320DN/3320DNI Hardwa re Config uration Pro ce s s or P aper T r ay 1 and Bypass T ray P aper T ray 2 (Optional) Machine Size (without optional tray) (width x depth x height) 14.
Machine Specifications X erox Phaser 3320DN/3 320DNI User Guide 119 Media Specifications P aper T ra ys 1 and 2 (Optional) B ypass T ra y Note: The paper stack height must no t exceed 0.
Machine Specifications X erox Phaser 3320DN/3320DNI User Guide 120 Output T r ay Fe a t u r e Specification Output T ray - F ace down 150 sheets of 20 lb (80 g/m²) bond paper R ear Door - F a ce up 1.
Electrical Specifications X erox Phaser 3320DN/3 320DNI User Guide 121 Electrical Specif ications Fe a t u r e Specification Fre q u e n c y 50/60 Hz Electrical V oltage 110 - 127 V AC & 220 - 240 V AC Ave rag e Pow er Co n s u m pt i o n Oper ating A ver ag e: Less than 600 W atts P ow er Sa ve mode: L ess than 3.
Print Specific ations X erox Phaser 3320DN/3320DNI User Guide 122 P rint Specif ications Fe a t u r e Specification Compatibility Windows PC / MAC / Linux Speed: Simplex Up to 33 ppm on Letter Up to 31 ppm on A 4 Speed: Duplex Up to 16 ppm on L etter Up to 15 ppm on A 4 Maximum Print Area 8.
Syst em R equirements X erox Phaser 3320DN/3 320DNI User Guide 123 S ystem R equirements Microsoft® Windows® Macintosh Oper ating Sys te m CPU RAM F ree HDD Space Windows ® 2000 Intel ® Pe n t i u.
Syst em R equirements X erox Phaser 3320DN/3320DNI User Guide 124 Linux Unix Oper ating S ystem CPU RA M F ree HDD Space • F edora 5 ~ 13 (32/ 64 bit ) • OpenSuSE ® 10.2, 10.3 , 11.0, 11.1, 11. 2 (32/64 bit) • SuSE 10.1 (32 bit) • Ubuntu 6.10, 7.
Network Environment X erox Phaser 3320DN/3 320DNI User Guide 125 Network Environment Item Specification Network interf ace • Ethernet 10/100/1000 Base-TX • 802.11b/g/n Wireless LAN Network oper ating system • Windows 2000/Serv er 2003 /Serv er 2008/XP/Vist a/7/Server 2 008 R2 •V a r i o u s L i n u x O S • Mac OS X 10.
Network Envir onment X erox Phaser 3320DN/3320DNI User Guide 126.
X erox Phaser 3320DN/3 320DNI User Guide 127 8 Saf ety This chapter includes: • Notices and Saf ety on page 128 • Saf ety Labels and S ymbols on page 129 • Oper ational Saf ety Inf ormation on p.
Notices and Saf ety X erox Phaser 3320DN/3320DNI User Guide 128 Notices and Saf ety Please read the f ollowing instructions caref ully bef o re oper ating the machine.
Saf ety Labels and S ymbols X erox Phaser 3320DN/3 320DNI User Guide 129 Saf ety Labels and S ymbols All warnings a nd instructions mark ed on or supp lied with the machine sh ould be f ollowed. This W ARNING alerts use rs to areas of the mach ine where there is the possibility of personal injury.
Oper ational Saf et y Inf ormation X erox Phaser 3320DN/3320DNI User Guide 130 Oper ational Saf ety Inf ormation Y our X erox machine and supplies hav e been designed and tested to meet strict saf ety requirements. These include saf ety agency examination, ap pr oval , and compliance with est ablished environmental stan dards.
Oper ational Saf ety Inf ormation X erox Phaser 3320DN/3 320DNI User Guide 131 L a s e r S a fe t y I n fo r m a t i o n WA R N I N G : Use of controls, adjustments or perf ormance of procedures other than those specified herein may result in haz ardous light exposure.
Oper ational Saf et y Inf ormation X erox Phaser 3320DN/3320DNI User Guide 132 • This de vice should not be placed in a r oom unless pr oper v entilation is provided.
Oper ational Saf ety Inf ormation X erox Phaser 3320DN/3 320DNI User Guide 133 C onsumables Inf ormation • Store all consumables in accor dance with the instructions giv en on the pack age or cont ainer. • Keep all consumables awa y f rom the re ach of children.
Basic R egulations X erox Phaser 3320DN/3320DNI User Guide 134 Basic R egulations X erox has test ed this device to electromagnetic em ission and immunity st andards. These st andar ds are designed to mitigate interf erence caused or r eceiv ed b y this device in a typical office environment.
Basic R egulations X erox Phaser 3320DN/3 320DNI User Guide 135 European Union WA R N I N G : This is a Class A product. In a domest ic environment this device may cause r adio interf erence in which c ase the user may be required to t a k e adequate measur es.
Basic R egulations X erox Phaser 3320DN/3320DNI User Guide 136 Howe ver, should you require simplex/1-sided printing , yo u may ch ange the print settings in the printer driver.
Basic R egulations X erox Phaser 3320DN/3 320DNI User Guide 137 Importeur Deutschland Xe r ox G m b H Hellersbergstr aße 2-4 41460 Neuss T urk e y R o HS R egulation In compliance with Article 7 (d). W e he reby certify: "It is compliant with the EEE R egulation.
Material Saf ety D ata X erox Phaser 3320DN/3320DNI User Guide 138 Material Saf ety Data F or Material Sa f ety Data inf ormatio n regarding your print er, go to: North America: www.xerox.com/msds European Union: ww w.xe rox.co m/env iron ment_ euro pe F or the Customer Sup port C ent er phone numbers, go to www.
Product R ecycling and Disposal X erox Phaser 3320DN/3 320DNI User Guide 139 P roduct R ecy cling and Disposal USA & C anada X erox oper ates a worldwide equipment tak e back and reuse/recycle progr am. C ontact yo ur Xero x sales representativ e (1-800-ASK-XERO X) to determine whethe r this X erox device is part of the program.
Pr oduct R ecycling and Disposal X erox Phaser 3320DN/3320DNI User Guide 140 Inf ormation on disposal in other co untries outside the Eur opean Union These symb ols are only v alid in th e European U nion. If you wish to discar d these items, please contact your loca l authorities or dealer and as k f or the correct method of disposal.
Energy P rogr am C ompliance X erox Phaser 3320DN/3 320DNI User Guide 141 Energy P rogr am C ompliance All Mark ets ENERG Y ST AR The ENERGY ST AR progr am is a v olunt ary scheme to promote the development and purchase of energy efficient models, which help to reduce en vironment al impact.
Environment, Health and Saf ety (EH&S) Contact Inf ormation X erox Phaser 3320DN/3320DNI User Guide 142 Environment, Health and Saf ety (EH&S) C ont act Inf ormation F or more inf orma tion on.
X erox Phaser 3320DN/3 320DNI User Guide 143 Index Numerics 2 Sided Printing, 37 2 Sided, Macintosh, 50 A Access the menu, 76 Accessing the Featur e and Setup Options, 76 Active Job, 80 Administrator .
X erox Phaser 3320DN/3320DNI User Guide 144 Paper Feeding, 104 Paper Jams, 95 Paper Tray 1, 96 PostScript Problems, 115 Print Quality, 108 Printing, 105 Tray 1, 96 Windows Printing, 112 FCC Regulation.
X erox Phaser 3320DN/3 320DNI User Guide 145 Maintenance, 88, 132 Maintenance Safety Information, 132 Material Safety Data, 138 Media, 65 Media Output Locations Output Tray, 18 Rear Do or, 18 Media Sp.
X erox Phaser 3320DN/3320DNI User Guide 146 Orientation, 36 Output Options, 43 Overlay, 42 Paper Options, 38 Paper Tab, 38 Scaling Options, 38 Toner Save, 39 Unix Printing, 54 Watermark, 41 Windows Pr.
X erox Phaser 3320DN/3 320DNI User Guide 147 Solving Problems, 93 Special Media, 72 Specifications, 117 Bypass Tray, 119 Electrical, 121 Electrical Voltage, 121 Machine, 118 Machine Configurations, 11.
X erox Phaser 3320DN/3320DNI User Guide 148.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Xerox Phaser 3320DNI c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Xerox Phaser 3320DNI - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Xerox Phaser 3320DNI, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Xerox Phaser 3320DNI va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Xerox Phaser 3320DNI, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Xerox Phaser 3320DNI.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Xerox Phaser 3320DNI. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Xerox Phaser 3320DNI ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
