Manuel d'utilisation / d'entretien du produit 6400 du fabricant Xerox
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Copy right © 2009 Xer ox Corporation. All Rights R eserv ed. Unpublishe d rights r eserved unde r the copy right laws of the United St a te s. Contents of this publication may not be reprodu ced in any f orm wit hout permissio n of Xer ox Corpor ation.
W orkCentre 6400 Multifunction Printer User G uide 3 Co n t e n t s 1 Saf ety Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
W orkCentr e 6400 Multifunction P rinter User Guide 4 Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Choosing a Printer Driver .
W orkCentre 6400 Multifunction Printer User G uide 5 Printing Insert Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Printing Cover Pages . .
W orkCentr e 6400 Multifunction P rinter User Guide 6 Selecting Fax Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Setting 2-Sided Faxing . .
W orkCentre 6400 Multifunction Printer User G uide 7 Setting Scan Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Advanced Scanning Options .
W orkCentr e 6400 Multifunction P rinter User Guide 8 Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Using Built-in Troubleshooting Tools .
W orkCentre 6400 Multifunction Printer User G uide 9 Fax Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 United States . . . . .
W orkCentr e 6400 Multifunction P rinter User Guide 10.
1 W orkCentr e 6400 Multifunction Print er User Guide 11 Saf ety This chapter includes: • Electrical Saf ety on page 12 • Oper ational Saf ety on page 14 • Maintenance Saf ety on pa ge 15 • Pro d u ct Sy m b ol s on page 16 Y our printer and the recommended supplies hav e been designed a nd tested to meet strict saf ety requirements.
Saf ety W orkCentr e 6400 Multifunction P rinter User Guide 12 Electrical Saf ety Wa r n i n g : Do not pu sh objects (including paper clips or staples) into slots or openings on the product. Making contact with a v oltage point or shorti ng out a part could result in fire or el ectrical shock.
Saf ety W orkCentre 6400 Multifunction Printer User G uide 13 • Do not place the product in an area where people might step on the pow er cord. • Do not place ob jects on the power cor d. The pow er cord is att ached to the product as a plug-in device on the back of the product.
Saf ety W orkCentr e 6400 Multifunction P rinter User Guide 14 Oper ational Saf ety Y our product and sup plies were designed and tested to meet strict saf ety requirements. These include saf ety agency examination, ap pr oval, an d compliance with established environmental stan dards.
Saf ety W orkCentre 6400 Multifunction Printer User G uide 15 Maintenance Saf ety • Do not att empt any maint enance procedure th at is not specifically described in the documentation sup plied with your product. • Do not use aer osol cleaners. Cl ean with a dry lint-f ree cloth only.
Saf ety W orkCentr e 6400 Multifunction P rinter User Guide 16 P roduct S ymbols Sym b o l Description W arning or Caution: Ignoring this warning could c aus e serious injury or even death. Ignoring this caution coul d cause injury or damage to the property.
2 W orkCentr e 6400 Multifunction Print er User Guide 17 Fe a t u r e s This chapter includes: • P arts of the Print er on page 18 • P rinter C onfigurations on pag e 20 • C ontrol P anel on pag.
Fe a t u r e s W orkCentr e 6400 Multifunction P rinter User Guide 18 P arts of the P rinter This section includes: • F ront-Right Views on page 18 • R ear-Left View on page 19 • Internal Components on page 19 F ront-Right Views 1. T r ay 2 2. F ront door 3.
Fe a t u r e s W orkCentre 6400 Multifunction Printer User G uide 19 R ear-L eft View Internal C omponents 1. P ower switch 4. F o reign device interf ace connection 2. P ower cord connection 5. USB connection 3. F a x connection (6400X and 6400XF only) 6.
Fe a t u r e s W orkCentr e 6400 Multifunction P rinter User Guide 20 P rinter C onf igur ations • Standar d F eatures on page 20 • A vailable C onfiguratio ns on page 20 • Pr oduct Options on p.
Fe a t u r e s W orkCentre 6400 Multifunction Printer User G uide 21 P roduct Options The f ollowing options ar e available f or the W orkCentr e 6400 printer: • 500-Sheet F e eder: Pro vides extra paper input capacity . Can stack two 500-Sheet F eeders to add T rays 3 and 4.
Fe a t u r e s W orkCentr e 6400 Multifunction P rinter User Guide 22 C ontrol P anel This section includes: • C ontrol P anel Layout on page 22 • Inf ormation P ages on page 25 C ontrol Panel L a.
Fe a t u r e s W orkCentre 6400 Multifunction Printer User G uide 23 Left Side of the Con trol P a nel Middle of the Con trol P anel The touch screen in the middle of the control panel: • Displays the printer’s current oper ating st atus, such as Pri nt i ng .
Fe a t u r e s W orkCentr e 6400 Multifunction P rinter User Guide 24 Right Side of the Contr ol Panel 1. Alphanumeric Keys 2. Log In/Out T o access password protected f eatures, press this button and enter the user name and password using the touc h screen.
Fe a t u r e s W orkCentre 6400 Multifunction Printer User G uide 25 Inf ormation P ages Y our print er has a print able set of inf ormation pages stored on its inte rnal hard drive. The inf ormation pages prov ide help using copy, f ax, and sc an f eat ur es, and provide ref erence inf ormation about your printer and its current configuration.
Fe a t u r e s W orkCentr e 6400 Multifunction P rinter User Guide 26 Administr ator Access At printer power-up, the st art-up wizard prompts yo u to choose an access lev el. Options include either Re s t r i c t e d or Op en . If you select Re s t r i c te d Access , you must be logged in as a system administr ator to access certain settings .
Fe a t u r e s W orkCentre 6400 Multifunction Printer User G uide 27 More Inf ormation The f ollowing links provide more inf ormatio n about your printer and its ca pabilities.
Fe a t u r e s W orkCentr e 6400 Multifunction P rinter User Guide 28 X erox Support C entre The X erox Sup port Centre pr ovides access to the f ollowing inf ormation: • User manuals and vide o tut.
3 W orkCentr e 6400 Multifunction Print er User Guide 29 Network Basics This chapter includes: • Choosing a Connect ion Method on page 30 • Assigning the Print er an IP Address on page 31 • Installing the P rinter Drivers on page 33 See also: Online Support Assist ant at www.
Network Basics W orkCentr e 6400 Multifunction P rinter User Guide 30 Choosing a C onnection Method Y ou can connect to the print er ov er a network or using USB. • C onnecting to a Printer on a Network on page 30 • C onnecting with USB on page 30 Oper ating S ystem R equirements • PC : Windows Vista, XP, 2000, Windows Serv er 2003 or newer.
Network Basi cs W orkCentre 6400 Multifunction Printer User G uide 31 Assigning the P rinter an IP Address Bef ore your computer can communicate with the printer on a network, the printer must be assigned a unique IP addres s.
Network Basics W orkCentr e 6400 Multifunction P rinter User Guide 32 b. Select the IPv4 text box, enter the IP ad dress, and then select Sav e . Note: The device and computer(s) must be assigned un ique IP addresses. It is important that the addresses are similar, but not the same.
Network Basi cs W orkCentre 6400 Multifunction Printer User G uide 33 Inst alling the P rinter Driv ers This se ction in cludes: • Choosing a Printer Driv er on page 33 • Installing the Driv er f or Windows 2000 or Newer on page 34 • Installing the Driv er f or Macintosh OS X 10.
Network Basics W orkCentr e 6400 Multifunction P rinter User Guide 34 Inst alling the Driver f or Windows 2000 or New er Pre li m i n ar y S te p s Please do the f ollowing bef ore inst alling a printer driv er: 1. V erify that the printer is plugged in, turn ed On, and connected to an activ e network.
Network Basi cs W orkCentre 6400 Multifunction Printer User G uide 35 9. Click Ope n , and then click OK . 10. Select the printer f rom the list, and then click Next . 11. Enter a name f or the printer. 12. Select whether or not to use the printe r as the def ault printer, and then click Next .
Network Basics W orkCentr e 6400 Multifunction P rinter User Guide 36 Inst alling the Driver f or Macintosh OS X 10.3 and Newe r Install your printer using Bonjour, R e ndezv ous, USB, or LPD/LPR connection. Installing the Driv ers - Network Connection T o install the printer driver: 1.
Network Basi cs W orkCentre 6400 Multifunction Printer User G uide 37 • Linux (i386) • Linux (PPC) See also: S ystem Administr ator Guide at www.xerox.
Network Basics W orkCentr e 6400 Multifunction P rinter User Guide 38 C entreW are Int e rnet Services C entreW a re Internet Services (Centr eW are IS) provid es a simple interf ace that enables you .
4 W orkCentr e 6400 Multifunction Print er User Guide 39 Pr i n t i n g This chapter includes: • Pri n t i ng O ve r vi e w on page 40 • Supported Media on page 41 • Loading Media on page 43 •.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 40 P rinting Ov erview 1. Select appr opria te media. 2. Load media in the tray, and then specify the size , color, and type on the printer’s control pane l.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 41 Sup ported Media This se ction in cludes: • R ecommended Media on page 41 • General Media Load ing Guidelines on page 41 • Medi.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 42 • Do not print on sheets of la bel stock that ha ve labels r emoved. • Use only paper env elopes. Print env elopes single-sided only. • Do not ov erload the paper trays. • Adjust the paper guides to fit the paper size.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 43 L oading Media This se ction in cludes: • Loading P aper in T ray 1 on page 43 • Loading Env elopes on page 46 • Loading P aper in T ray 2, 3, or 4 on page 49 Select the appr opriate tr ay depending on the media you plan to use.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 44 T o load paper or other media in T r ay 1: 1. Open T ray 1 by pulling it outwar d and opening the tr ay extension.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 45 3. Pr e ss down on the center of the paper-lifting plate until it locks into place. 4. Insert paper, tr ansparencies, or specialty media into the tr ay. Letterhead paper must be oriented correctly.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 46 L oading Envelopes Envelopes can only be loaded in T ray 1. T o load envel opes in T r ay 1: 1. Mak e sure T ray 1 is closed. 2. Lift the lev er on the printer’s right side to open the right side door.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 47 3. On both the left and right sides of the fuser, turn the f user setting (grey dials) f rom Plain P aper to Env elope .
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 48 5. Open T ray 1 by pulling it outwar d and opening the tr ay extension. 6. P ress down on t he center of the paper-lifting plat e until it locks into place. 7. Insert up to 10 env elopes in T ra y 1 with the flap side up .
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 49 Insert the enve lopes so that the sh ort edge ent ers the printer first: 8. Adjust the paper guides to fit the envelope. 9. On the printer’ s control panel display, select th e env elope size, type, and color, and the n select Con f ir m .
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 50 T r ays 2, 3, or 4 accept a maximum of 500 sheets of plain paper (20 lb. Bond). T o load paper or other media in T ra y 2, 3, or 4: 1. Extend the tr ay f rom the printer. 2. Adjust the paper guides to fit the paper (if necessary).
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 51 4. Insert paper into the tr ay. Letterhe ad paper must be oriented co rrectly. • Single-sided printing : Insert the side to be printed fac e u p with the top of the page toward the left of the tr ay.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 52 5. Push the tra y completely into the printer. 6. On the printer’s contr ol panel display, select the paper size, color, and typ e in the tra y, and then select Con f ir m .
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 53 P rinting on Special Media This se ction in cludes: • P rinting on T r ansparencies on page 53 • P rinting on En velopes on page .
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 54 P rinting on Envelopes Only print envelopes using T ray 1. Guidelines • Successful env elope printing is highly dependent on the quality and construc tion of the env elopes. T ry another envelope br and if the desired results are not achieved.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 55 • In the printer driver, select either Labels as the paper type or T ray 1 as the paper source.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 56 Selecting P rinting Options Printing options, also ref erred to as printer driver options, are specified as P rinting Pref erences in Windows, and Xer o x F e a t u re s in Macintosh.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 57 P rinting Options f or Windows The f ollowing t able lists printing options org anized in tabs within the Pr inting Pr ef erences window.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 58 Setting Def ault P rinting Options f or Windows When you print f rom any software applic ation, the pr inter uses the print job se ttings specified in the Printing P ref erences window.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 59 P rinting Options f or Macintosh See the f ollowing table f or specific printing opti ons in the Macintosh PostScript print er driver. Selecting Options f or an Individual Job f or Macintosh T o send job, change the driver settings bef ore sending the job to the printer.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 60 P rinting on Both Sides of the P aper • 2-Sided Printing Guidelines on page 60 • Printing a 2-Sided Document on page 60 • Pa g e L ay o u t O p t i o n s on page 61 2-Sided P rinting Guidelines A 2-sided document can be printed on sup ported paper fr om any tray.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 61 P age Layout Options When you select 2-Sided Printing on the Pa p e r / O u t p u t tab, y ou can specify the page l ayout which determines how the pages turn. Windows and Macintosh 1.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 62 Selecting P aper T ype to Use When you send y our print job to the print er, you can choose to let the prin ter automatically select which paper to use based on y our document size an d the paper type y ou select, or you c an f orce the printer to use paper f rom a specific tray.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 63 P rinting Multiple P ages to a Single Sheet (N-Up) When printing a multiple-page document, you c an print more than one page on a single sheet of paper. Pr int one, two, f our, si x, nine, or 16 pages per side.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 64 P rinting Booklets With 2-sided printing, yo u can print a document in the f orm of a small book. Crea te booklets f or any paper size that is suppo rted f or 2-sided (duplex) pr inting.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 65 Using C olor C orrections This se ction in cludes: • Selecting Color C orrection on page 65 • Making C olor Adjustments on page 6.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 66 If you need to mak e additional colo r adjustments f or your job, you can mov e the f ollowing slide rs: • Lightness : Mov e the slider to the right to lighten or to th e left to darken the colors in your print job.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 67 Adjusting the Automatic C olor Correction Windows 1. Select the Adv anced ta b . 2. Select Image Options , and select Co lo r Co n fi g urat i on . 3. F rom the Col o r Co n fi gu rat io n drop-down menu, select Custom .
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 68 P rinting in Black and White T o print in black and white: Windows 1. Select the Color Opt ion s ta b . 2. Select the Black and Whit e option. Macintosh 1. In the Pr in t dialog box, select Xer ox Fea t u re s , and then the Col or Opt io ns drop-down list.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 69 P rinting Insert P ages An insert (a divide r page or slipsheet) can be inse rted after a print job, between copies of a print job, or between in dividual pages of a print jo b. Specify th e tr ay to use as the source f or the insert pages.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 70 P rinting C ov er P ages A cov e r page is the first or last page of a document. The prin ter enables y ou to choose a diff erent paper source f or the cov er page than f or the body of a document.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 71 T o print a cover page: Windows 1. Select the Special P ages tab . 2. Click the Add C ov ers button. 3. Select the cover option and tr ay to use f rom the Add Co vers dialog bo x. Macintosh 1.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 72 P rinting Exception P ages This section includes: • Specifying Exception P age Characteristics - Windows on page 72 • Specifying.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 73 Specif ying Exception P age Char acteristics - Macintosh 1. In the Pri nt dialog box, select X erox F eatures f rom the drop-d own list. 2. Select the Special P ages drop-down list. 3.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 74 Scaling Y ou c an reduce or enlarge your page images when they are printed by selecting a scaling value between 25 and 400 percent. The def ault is 100 percent. T o set the print scale: Windows 1.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 75 P rinting W atermarks A watermark is additional text that can be printed across one or more pages. F or example, terms like Dr aft and Confidential , which you might st amp on a pa ge bef ore distribution, can be inserted with a watermark.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 76 Macintosh 1. In the Pr in t dialog box, select Xer ox Fea t u re s from the drop-down list. 2. Select the La yout/W atermark drop-down list. • T o use an e xisting watermark, select it f rom the Wa t e r m a r k drop-down lis t.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 77 P rinting Mirror Images Y ou c an print pages as a mirror image (flip s images horizont ally on pages when printed). T o print a mirror image: Windows 1. Select the Adv anced ta b . 2.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 78 Creating and Sa ving Custom Sizes Custom size paper can print f rom T ray 1. Y ou can sa v e custom size paper settings in a support ed printer driver.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 79 Job C ompletion Notif ication Y ou can select to be notified w hen your job is done printing. A message appears in the lower right corner of your computer screen with the name of the job and the name of the printer where it was printed.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 80 P rinting Special Job T ypes Y ou can select one of the f ollow ing special job types f rom the Pa p e r / O u t p u t tab: • Prin.
Pri n ti n g W orkCentre 6400 Multifunction Printer User G uide 81 P rinting or Deleting the Job at the P rinte r 1. P ress the Job Status button on the control panel. 2. Find your document in the list of jobs. Select the job, and press Re le a s e to print the remaining copies, or press Delete to delete the job.
Pri n ti n g W orkCentr e 6400 Multifunction P rinter User Guide 82.
5 W orkCentr e 6400 Multifunction Print er User Guide 83 C opying This chapter includes: • Basic C opying on page 84 • Adjusting C opy Options on page 85 • Managing C opy F unctions on page 102.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 84 Basic C opying To m a k e c o p i e s : 1. P ress the Clear All button on the right side of the control panel to clear the settings fr om the previous job. 2. Load your original documents.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 85 Adjusting C opy Options This se ction in cludes: • Basic Settings on page 85 • Image Quality Adjustments on page 88 • Layout Adjus.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 86 T o print in black and white: e. Select Black & White . Colors in the or iginal are conv erted to shades of gr ay. R educing or Enlarging the Image Y ou c an reduce the image to 25% of its original size or enlarge it to 400% of its original size.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 87 Specifying 2-Sided Originals or Copies When you use the document f eeder with 2-sided or iginals, one or both sides ca n be scanned f or copying. Y ou c an also create 1-sided or 2-sided copies.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 88 Stapling C opies If your p rinter has a finisher, you c an hav e your copies autom atically st apled after the y are printed. T o select stapling: 1. Access the Cop y tab on the touch screen.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 89 3. In the Image Options window: a. If desired, move the first slider to lighten or darken the image. b. If desired, move the second slid er to shar pen or soften the image. c. If desired, mov e the third slider to mak e the image more or less vivid.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 90 Adjusting the Color Balance If you ha ve a color document, y ou can adjust the ba lance betw een colors and the ov er all amount of color on the copies. T o adjust the color balan ce: 1.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 91 3. If you want the printer to pre-scan the first page of the originals and det ermine the area to scan, select Auto Detect on the left side of the Original Size window. Note: The document f eeder will only recognize A5, ISO B5, A4, Letter, Legal and P ostcard size paper.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 92 Shifting the Image Y ou c an change the placement of the image on the copy page. This is particul arly helpful if the image size is smaller than the page size. Note: Y ou must orient orig inals f ace up, top first (doc ument f eeder), or f ace down, top to the left (document glass).
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 93 Inv erting Images Y ou c an hav e the images in the originals printed as mirror images in the copi es; this flips each image horizont ally on the page.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 94 4. P ress the Sa v e button in the upper-right corner of the w indow. 5. Specify 1-Sided Originals or 2-Sided Originals , and change the Pa p e r S u pp l y if desired. Including Co v e rs Y ou c an print the first and/or last pages of your copy job on paper f rom a diff erent tr ay.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 95 g. T o change the tr ay containing paper f or the back cover, press the Pap e r S u ppl y button, select the tr ay to use f or the back cover, and press the Sa ve button in the up per-right corner of the Pa p e r S u pp l y window.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 96 5. T o change the number of blank pages to be inse rted at that location, use the arrow buttons to change the Insert Quantity . 6. T o change the paper used f or the insert: a. Press the Pap e r S u pp ly button.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 97 8. P ress the Close button in the up per-right corner of the Ex ceptio ns window. The exce ption pages that you added are display ed in the list on the right side of the Special Pages wind ow.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 98 d. In the middle of the window, sele ct the f ormat to use f or the date. e. On the right side of the window, press an arrow button to position the date in the header or f ooter. f. Press the Sav e button in the upper-right corner of the Da te window.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 99 3. On the left sid e of the P age Lay o ut window, select P ages per Side . 4. In the middle of the window , select the number of original pages f or each side of the paper. If you want to specify another number: a.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 100 Building a Job If you ha ve a cop y job that includes a v ariety of originals that requir e diff erent copy settings, you can use this f eature to “build” the job. Each “s egment” has separ ate copy settings.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 101 5. P ress the Sav e button in the upper-right corner of the Sample Job window. T o print the remaining copies or delete the job: 1. T o release and print the remaining copies of the job, press the Re l e a s e button.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 102 Managing C opy F unctions This section includes: • Specifying Def ault C opy Settings on page 102 • Changing the R eading Order o.
Cop yi ng W orkCentre 6400 Multifunction Printer User G uide 103 7. If you want to change the scan order: a. On the left side of the wind ow under Sc an Order , select Show Reading Order . b. Select either Left to Right or Right to Left . 8. If you want to change the print or der: a.
Cop y i ng W orkCentr e 6400 Multifunction P rinter User Guide 104 c. T o create or change a preset that uses a diff erent percentage f or the width and length of the image, select Independen t X-Y% o.
6 W orkCentr e 6400 Multifunction Print er User Guide 105 F axing This chapter includes: • F ax Overview on page 106 • Sending a F ax on page 107 • Serv er F ax on page 109 • Sending an Intern.
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 106 F ax Ov erview A W orkC entre 6400X or 6400XF printer ca n send a f ax in one of three ways: • Fa x : Document is sc anned and sent dir ectly to a f ax machine (phone number).
Fa x i n g W orkCentre 6400 Multifunction Printer User G uide 107 Sending a F ax To s e n d a f a x : 1. Load your document. • Document Glass : Place the first page of the document you are f axing f acedown on the document glass with the top of the page toward the left side of the printer.
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 108 See also: Selecting F ax Options on page 113 Managing F ax F unctions on page 118.
Fa x i n g W orkCentre 6400 Multifunction Printer User G uide 109 Serv er F ax I f y o u h av e a f a x s e r v e r c o n n e c t e d t o yo u r n e t w o r k , y o u c a n s e n d a d o c um e n t t o a fax m a c h i ne w i t h o u t having to connect a dedicate d telephone line to the printer.
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 110 Sending a Server F ax T o send a Server F ax: 1. Load your documen t. • Document Glass : Place the first page of the document you are f axing f acedown on the document glass with the top of the page towa rd the left side of the printer.
Fa x i n g W orkCentre 6400 Multifunction Printer User G uide 111 Sending an Inte rnet F ax If you ha ve an SMTP (email ) serv er connected to yo ur network, you can send a document to an email address. This f eature eliminates the need f or a de dic a ted t elephone line and the associated service costs.
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 112 R eceiving F axes The printer c an be configured to receiv e and print f axes f rom other f ax machines, and receive and print internet f axes.
Fa x i n g W orkCentre 6400 Multifunction Printer User G uide 113 Selecting F ax Options This se ction in cludes: • Setting 2-Sided F axing on page 113 • Setting the F ax R esolution on page 113 .
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 114 T o prevent this f rom hap pening in your f ax document, select th e Auto Sup pression setting on the control panel: 1. On the control panel, press the Fa x button. 2. Select the Image Quality tab.
Fa x i n g W orkCentre 6400 Multifunction Printer User G uide 115 • Left P age Only . • Right P age O nly . 5. Select Sav e when the changes are complete. Setting F ax Options Selecting a Confirmation R eport 1. On the control panel, press the Fa x button.
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 116 7. P ress the St art button to st art scanning the document. 8. The f ax will be sent at the specifie d time. Selecting Send Header T ext Note: R ef er to the System Administrator Guide on how to configure this f eature.
Fa x i n g W orkCentre 6400 Multifunction Printer User G uide 117 Local P olling 1. On the control panel, press the Fa x button. 2. Select the Fa x O p t i o n s ta b . 3. Select Local P olling . 4. Select one of the f ollowing options: • Off . • Non-Secure P o lling .
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 118 Managing F ax F unctions This section includes: • Printing a C onfirmation R eport on page 118 • Enabling or Disabling Secur e F .
Fa x i n g W orkCentre 6400 Multifunction Printer User G uide 119 2. P ress the Machine Status button on the contr ol panel. 3. Select the T ools tab, select Service Settings , and then select Embedded F ax Settings . 4. Select Incoming F ax Def aults fr o m t h e l i s t .
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 120 • Enabled : This option turns on the junk f ax prev ention option if it is off. Selecting Enabled prevents printing f axes f rom phone number s in the individual speed dial directory.
Fa x i n g W orkCentre 6400 Multifunction Printer User G uide 121 P rinting the F ax Pr otocol R eport The F ax P rotocol R epor t provides inf ormation about the previous f ax job as an aid in determining f ax protocol p roblems. T o print the report: 1.
Fa x i n g W orkCentr e 6400 Multifunction P rinter User Guide 122 Adding Speed Dial Entries There ca n be a total o f 100 speed dial entries (001 – 100) progr ammed in the printe r. T o program multipl e recipients with a one-touch dial button (maximum nine), progr am the recipien ts as a group dial.
7 W orkCentr e 6400 Multifunction Print er User Guide 123 Scanning This chapter includes: • Scanning Ov erview on page 124 • Using C entreW are Internet Services on page 125 • Loading Original D.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 124 Scanning Ov erview If the printer is connecte d to a network, you c an sc an f rom the print er b y selecting wher e you want the scanned imag e to be stored, t hen retriev e the sc anned images f rom your computer.
Scanning W orkCentre 6400 Multifunction Printer User G uide 125 Using C entreW are Int ernet Services C entreW a re IS is a tool that allows you to comm unicate with the printer f rom your computer using your W e b browser (Internet Explorer, Firef ox, etc.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 126 L oading Original Documents All scanning tasks begin with loading the original document in the printer. Y ou c an use the document glass f or single page jobs, or originals that will not f eed through the document f eeder.
Scanning W orkCentre 6400 Multifunction Printer User G uide 127 Scan to Mailbox This se ction in cludes: • Scanning to the P ublic F older on page 127 • Creating a Mailbo x on page 127 • Scannin.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 128 2. T ype the printer’s IP address into the W eb browser’s address bar, and then press Enter to open C entreW a re Internet Services (C entreW are IS). Note: If you don’t know y o ur pr int er’s IP address, see P rinting a Configur ation R eport on page 125.
Scanning W orkCentre 6400 Multifunction Printer User G uide 129 Downloading Images to Y our C omputer Using C entreW are IS This se ction in cludes: • Downloading Images F rom the P ublic F older on.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 130 Downloadin g Images F rom Y our Privat e F olde r T o download images f rom your ma ilbox: 1. In the Scan to Mailbox section, click on your mailbox. 2. When prompted, ente r your F older Passwor d if required in the scan policies.
Scanning W orkCentre 6400 Multifunction Printer User G uide 131 Deleting Images f rom y our P rivate F older Y ou can delet e image files on the printer that no long er need to be stored on the printer’s hard drive. Deleting unnecessary ima ges allows space f or new images.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 132 Using the X erox Scan Utility This section includes: • Scanning Using the X erox Scan Utility on page 132 • Creating Sc an T emplat.
Scanning W orkCentre 6400 Multifunction Printer User G uide 133 • Creating a T emplate to Scan Ima ges Directly to a F older on page 133 • T emplate File F ormats and Names on page 135 • Creating Unique Image F ile Names on page 135 Scan t emplates cont ain settings such as file type, resolution, and document original size.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 134 Pro gra m s if you are using Windows Classic View ), select Xe rox Of f ic e Pr in ti n g , select Scanning , and then select Xer ox Scan Utility . • Macintosh : Click the X ero x Scan Utility icon in the dock (or Ap plications > Xer ox > Xe r ox S c a n Utility ).
Scanning W orkCentre 6400 Multifunction Printer User G uide 135 T emplate File F ormats and Names Unsupport ed file types : •B M P •G I F Support e d file types : •J P E G • Multi-page TIFF .
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 136 5. When prompted, confirm that you want to dele te the tem pla te. The tem pla te w ill be d el eted from the template list in X erox Scan Utility and f rom the template list on the printer’s control panel.
Scanning W orkCentre 6400 Multifunction Printer User G uide 137 Deleting Email P rofiles T o delete an email pro f ile: 1. Access the X erox Scan Utility on your computer: • Windows : Right-click the Xer ox Scan Utility icon in the taskbar, and then select Open X erox Scan Utility .
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 138 Deleting F older Profiles T o delete a f older profile: 1. Access the X erox Scan Utility on your comput er: • Windows : Right-click the X erox Scan Utility icon in the t askbar, and then select Open X erox Scan Utility .
Scanning W orkCentre 6400 Multifunction Printer User G uide 139 • Macintosh : Click the X e ro x Scan Utility icon in the dock (or Applic ations > Xe r ox > Xe r ox S c a n Utility ). 2. Select the Sc an to Email . 3. Select one or more images y ou want to send in an email.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 140 Co py t o F o ld e r T a b When copying scanned images to a f older, you can use a f older profile that has been sa ved with specific settings.
Scanning W orkCentre 6400 Multifunction Printer User G uide 141 Selecting New F older Sett ings When Copying Sc anned Images to a F older T o copy scanned images to a f older without using a p rofile: 1.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 142 Importing Scanned Files into an Ap plication Y ou c an import images scan ned to your comp uter f rom your printer into Windows or Macintosh applic a tions on your computer.
Scanning W orkCentre 6400 Multifunction Printer User G uide 143 Using the WIA Image Manager in a Windows Ap plication Y ou c an import images that you scanned f rom the pr inter to your computer in to an application using the WIA Image Manager on Windows XP, Windows Vista an d Windows Server 2003.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 144 2. T o select more than one image, hold down the Co m ma n d button on your ke yboard as y ou select each image. 3. T o import all the images in a f older, click the Select All check box.
Scanning W orkCentre 6400 Multifunction Printer User G uide 145 Scan to File Scan to F ile is a f eature of W orkflow Sc anning. Documents you sc an are sent to a document repos itory on a network server configured b y your system administr ator. T o Scan to File : 1.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 146 Scan to E-mail Scan to Email is a f eature of W orkflow Scanning. Sc anned documents are sent as att achments to e-mails. T o send a scanned image to an email address: 1. On the printer’s contr ol panel, press the Services Home button.
Scanning W orkCentre 6400 Multifunction Printer User G uide 147 See also: Setting Scan Options on page 149 Note: If Scan to E-mail is not enabled, contact your syst em administr ator.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 148 Scan to Home The Scan to Home f eature allows y ou to scan a document to your home dir ectory. This f eature must be enabled b y your syst em administrator. T o use the Scan to Home f eature: 1.
Scanning W orkCentre 6400 Multifunction Printer User G uide 149 Setting Scan Options The sc anning f eatures in your W orkC entre 6400 prin ter use templat es that define the scan settings and destination f or the image.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 150 T o use Advanced Settings: 1. On the printer’s contr ol panel, press the Services Home button. 2. Select W orkflow Sc anning , and then sel ect the Adv anced Settings ta b. Then select the desir ed setting.
Scanning W orkCentre 6400 Multifunction Printer User G uide 151 Fili ng Opt io ns Filing Options provide additional settings f or naming images, choosing image f o rmats, and behavior if a file name alrea dy exists. To u s e F i l i n g O p t i o n s : 1.
Scanning W orkCentr e 6400 Multifunction P rinter User Guide 152.
8 W orkCentr e 6400 Multifunction Print er User Guide 153 Maint enance This chapter includes: • Maintenance and Clean ing on page 154 • Ordering Sup plies on page 166 • Calibr ating the Scanner .
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 154 Maintenance and Cleaning This section includes: • General P recautions on page 154 • Locating the Serial Number on page 155 • .
Maintenance W orkCentre 6400 Multifunction Printer User G uide 155 L ocating the Serial Number When ordering sup plies or contacting X erox f or assistance, you will be asked to provide your printer’s serial num ber. The serial number is located on the printer f r ame.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 156 Cleaning the P rinter • Cleaning the Docum ent Glass and Document Cov er on page 156 • Cleaning the Exterior on page 157 • Cle.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 157 Cleaning the Exterior R egular cleaning ke eps the touch screen a nd control panel f ree f rom dust and dirt. T o rem ove finger prints and smudges, clean the touch screen and control panel with a soft, lint-f ree cloth.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 158 Cleaning the Media F eed R oller (T r ay 1) 1. Open T ray 1. 2. P ress down on t he center of the paper lifting pla te until the left an d right locking tabs lock into place. 3. Clean the media f eed roller b y wiping it with a soft, dry cl oth.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 159 4. Close the tr ay. Cleaning the Media F eed R oller (T r ays 2, 3, 4) 1. P ull out the tra y.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 160 3. Close the tr ay. Cleaning the Document F eeder R ollers and P ad 1. Open the documen t f eeder cov er.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 161 3. Close the document f eeder cover. Cleaning the Duplex F eed R ollers 1. With T ray 1 open, open the duplex cov er. 2. Clean the f eed roller (f our rollers on the top, f our rollers on the bottom) b y wiping them with a soft, dry cloth.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 162 3. Close the duplex cover. Cleaning the Media T r ansf er R ollers f or T r ay 3 and T ray 4 Note: Bef ore opening the T r ay 3 or T ray 4 right side door, fo ld up T ray 1. 1. Open the T ray 3 right side door or T ray 4 right side door.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 163 3. Close the right side cover of T ray 3 or T ra y 4. . 6400-086.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 164 Cleaning the Laser L enses This print er is constructed with f our laser le nses. Clean all lenses as described below. The laser l ens cleaning tool should be att ached to the inside of the f ront d oor.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 165 6. Close the f ront door. 6400-08 9.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 166 Ordering Sup plies This section includes: • Co n s um a b l e s on page 166 • R outine Maintenance Items on page 166 • Custome.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 167 • Lower F eed Unit R oll er - T ray 3 and T ra y 4 (option) When to Order Supp lies The printer’s cont rol panel displays a warning when the supply nears its replac ement time. V erify that you ha ve replacemen ts on hand.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 168 Inst alling St aples When there are no more st aples, the Replace St aple Cartridge message will ap pear on the printer’s control pa nel. R eplace the st aple cartridge. 1. Open the finisher f ront door.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 169 4. Pull out and remov e the stapling unit. 5. R emove the staple c artridge. Discard or recycle it.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 170 7. R eplace the stapling unit. 8. Push the st apling a ssembly back into the printer.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 171 C alibr ating the Scanner Calibr ate the scanne r after you replace the scanner or document f eeder. When you calibrat e the scanner, the printer scans the calibration page and adjusts the output quality of the f ront and back pages of 2-sided originals in relation to each other.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 172 11. Scanner calibration f rom the document glass is complete. The scann er must now be calibr ated f rom the document f eeder. R emove the sca nner ca libration page f rom the document glas s, and place three blank sh eets of paper (letter or A4 size)in the document f eeder.
Maintenance W orkCentre 6400 Multifunction Printer User G uide 173 Moving the P rinter • Always turn the printer off and disconnect th e pow er cord f rom the back of the printer. • Mak e sure two people are a vailable to lift the print er. • When lifting the printer, grasp the area s as shown in the figure.
Maintenance W orkCentr e 6400 Multifunction P rinter User Guide 174.
9 W orkCentr e 6400 Multifunction Print er User Guide 175 T r oubleshooting This chapter includes: • C ontrol P anel Messages on page 176 • Gener al T roubleshooting on page 177 • P a per F e ed.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 176 C ontrol P anel Messages The control panel pr ovides you with inf ormation an d troubleshooting help. When an error or warning condition occurs, the contr ol panel display s a message inf orming you of the problem.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 177 Gener al T roubleshooting This section con tains procedures to help y ou lo cat e and resol ve pr oblems. Some prob lems can be resolved b y simply re booting the printer. T o reboot the printer: 1.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 178 P rinting T ak e s T oo L ong P roduct R esets or T urns Off F requently Prob a b le Ca us e s Solutions The printer is set to a slower printing mode (f or example, heavyw eight stock or tr ansparency).
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 179 P roduct Is Making Unusual Noises The Date and T ime Are Incorrect Duplex Problems Scanner Error F ront Door Will Not Close Pr obable Causes Solution s The printer is not lev el. Place the printer on a flat, hard, level surf ace.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 180 Right Side Door Will Not Close Prob a b le Ca us e s Solutions The fuser is missing or the green lev ers on the fuser are not lock ed. Make sure that the gr een levers on the fu ser are in the locked position.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 181 P aper F eed P roblems This se ction in cludes: • Clearing P aper Jams or Misf eeds on page 181 • T roubleshooting Paper F e.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 182 3. Pull the lev er on the right side of the printer, and open the right side door. Wa r n i n g : The area around the fuser may be hot. Use caution to av oid injury. Note: Be caref ul to not touch the tr ansf er belt or the transf er roller.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 183 5. Close the right side door. 6. Open T ra y 1 and reload the media. Clearing P aper Jams or Misfeeds f rom T r ay 2 1.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 184 2. Pull the lev er, and then open the right side door. Wa r n i n g : The area around the fuser may be hot. Use caution to av oid injury. Note: Be caref ul to not touch the tr ansf er belt or the transf er roller.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 185 3. R emove misf ed or damaged media. 4. Open T ray 2, and remove any jammed or misf ed media. 5. R eload the media and close T ray 2. 6. Close the right side door. Clearing P aper Jams or Misfeeds in T r ay 3 or 4 1.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 186 3. The f ollowing illustra tions show a jam at T ray 3. 4. Flip open the inner guide, and caref ully pull out the jammed media. 5. Open T ray 3 or 4. Remov e misf ed or damaged m edia, an d close the tray.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 187 2. Open the duplex cover. 3. Ca ref ully pull out the jammed media. 4. Close the duplex cover.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 188 2. Pull the lev er, and then open the right side door. 3. Open f ront door, and then raise the control panel. Wa r n i n g : The area around the fuser may be hot. Use caution to av oid injury.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 189 6. Lower the control panel and close the f ront door. 7. P u sh the gr een lev ers down. 8. Close the right side door. Note: The door will not clo s e if the gr een lev ers are not pressed down.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 190 Clearing P aper Jams in the Document F eeder 1. Open the jam access door on the top of the document f eeder, lift the green tab, and c arefully pull out the jammed media. 2. R emove the originals f rom the document f eeder and the c atch tr ay.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 191 Clearing P aper Jams Behind the Right Side Do or Wa r n i n g : The area around the fuser may be hot. Use caution to av oid injur y. Note: Be caref ul to not touch the transf er belt or the tr ansf er roller.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 192 3. Caref ully remove the jammed media. 4. Close the right side door. Clearing a P aper Jam Be hind the Con trol P anel 1. Open the f ront door an d r aise the control panel. 2. Caref ully remov e any jammed media.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 193 Clearing P aper Jams in the Finisher Jam in Finisher T ranspo rt Area or Sub T ra y 1. Open the finisher top cov er. 2. Ca ref ully pull out the jammed media. 3. Close the finis her top cov er.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 194 Jams at Finisher Main T ra y If the paper jam occurred in the center section of the finisher, f ollow the procedure described below: 1. Open the finisher top cover. 2. T u rn the knob inside clockwise to f eed the paper into the main output tr ay.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 195 Clearing Jammed Staples T o cl ear jammed staples, f ollow the procedure describe d below: 1. Open the finisher f ront door. 2. Extend the st apling assembly. Note: The st apli ng assembly cannot be remov ed f rom the printer.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 196 4. Push the guide f or the staple cartridge up, and then remov e any jammed staples. 5. R eturn the guide to its original posi ti on, and then install the st apling uni t. 6. Slide the st apling assembly back into the printer.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 197 Minimizing P aper Jams This section provides inf ormation to help you minimize paper jams. Make sur e to : • Use only supported media. F or more inf ormation see Supp orted Media on page 41.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 198 Understanding the Media P ath Underst a nding the printer ’s media path will help you loc ate media misf eeds. T roubleshooting P aper F eed P roblems The printe r is designed to f unction with minimal paper ja ms using X erox sup ported media.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 199 The Printer P ulls Multiple Shee ts T ogether P aper Jam Message Sta ys On Duplex Unit Jams Document F eeder Jams Pr obable Causes Solution s The paper tr ay is too full. R emove some of the paper.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 200 Media Misf eeds The documents loaded in the document f eeder exceed the maximum capacity allow ed. Place f ewer documents in the document f e eder. The document f eeder guides are improperly adjusted.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 201 P rint-Quality P roblems This se ction in cludes: • Using Built-in T roubleshooting T ools on page 201 • T roubleshooting Prin t-Quality P roblems on page 203 Y our W orkC entre 6400 prin ter is designed to produce consis tently high-quality prints.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 202 Setting Color C alibr ation 1. P ress the Machine St atus button on the control panel. 2. Select the T ools tab, select Tr o u b l e s h o o t i n g on the left, and then select Cal ib ra t i on fr o m t h e l i s t .
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 203 See also: www.xerox.com/paper R ecommended Media List (United States) www.xerox.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 204 Entir e Page P rints Black or Col or Image P rints T oo Light Media is not set properly in t he tr ay(s). R emove the media, tap it to straight en it out, return it into the tr ay, and realign the media guides.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 205 Image P rints T oo Dark Unsupport ed m edia (wrong size, thickness, t ype, etc.) is being used. Use X erox-ap proved media. See Support ed Media on page 41. The grey dials on the f user are set f or envelope printing.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 206 Image is Blurre d or Stained Print Density is Unev en Prob a b le Ca us e s Solutions One or more of the imaging units may be def ective. R emove the imaging units one at a time, and check f or damage.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 207 P rint is Irregular or Mottled Pr obable Causes Solution s The media is moist f rom humidity. Remov e the moist media and replace it with new, dry media. Unsupport ed m edia (wrong size, thickness, t ype, etc.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 208 Ink Rubs Off After P rinting Prob a b le Ca us e s Solutions The two grey dials on the fuser are set to envelope printing. R otate both gr ey dials on the fuser to the paper setting.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 209 T oner Smudges and R esidual Images P rint Pr obable Causes Solution s The two grey dials on the fuser are set f or envelope printing. R otate both gre y dials on the f u ser to the paper setting.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 210 T oner Smudges Ap pear on the Back of the P age Prob a b le Ca us e s Solutions The media transf er roller is dirty. Check the tr ansf er roller f or toner accumulation. R eplace if necessary.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 211 White or Black Areas P rint in Regular P attern Image P rints with Def ects Pr obable Causes Solution s The laser lens is dirty. Clean the laser lens. F oreign Material in the paper path.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 212 Later al Lines or Ba nds Print on Image Colors Look Wr ong Prob a b le Ca us e s Solutions The printer is not lev el. Place the printer on a flat , hard, lev el surf ace. The media path is dirty with toner.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 213 Colors Do Not R egister P roperly C olors do not r egister correctly or colors ar e mixed with page-to-page vari ations. Colors R eproduce P oorly The colors do not reproduce as expected or they hav e poor color density.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 214 C opy and Scan P roblems When the copy or sc an quality is poor, select the closest symptom f rom the f ollowing ta ble to correct the problem.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 215 F ax P roblems If the f a x cannot be sent or received correctly, ref er to the f ollowing table, and then perf or m the indicat ed oper ation.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 216 P roblems Sending F axes S ymptom Cau s e Solution The document is not sc anned. The document is too thick, too thin, or too small. Use the document glass to send the f a x. The document is scanned at an angle.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 217 P roblems R eceiving F axes S ymptom Cau s e Solution The r eceiv ed f ax is blank. Ther e may be a problem with the telephone connection or with the caller’s f ax machine. Check that the printer can mak e clean copies.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 218 P rinting the Protocol R eport The Pr otocol R eport provides inf ormation about th e previous f ax job as an aid in det ermining f ax protocol problems. T o print the report: 1.
T roubleshooting W orkCentre 6400 Multifunction Printer User G uide 219 Getting Help This se ction in cludes: • C ontrol P anel Messages on page 219 • F ax and Scan Ale rts on page 219 • Mainten.
T roubleshooting W orkCentr e 6400 Multifunction P rinter User Guide 220 Online Support Assist ant The Online Suppor t Assist ant is a knowledge base that pro vides instructions and troubleshootin g help to solve y o ur printer pro blems. Y ou can find soluti ons f or print quality, copy quality, media jams, software installation, and much more.
10 W orkCentr e 6400 Multifunction Print er User Guide 221 P roduct Specif ications This chapter includes: • Physic al Specifications on page 222 • Environmental Specifications on page 223 • Ele.
Pr oduct Specifications W orkCentr e 6400 Multifunction P rinter User Guide 222 Ph ysical Specif ic ations Base Unit • Width: 812.4 mm (32.0 in.) • Depth: 58 7.7 mm (23.1 in.) • Height: 627.4 mm (24.7 in.) • W eight: 59 kg (130 lb.) Optional T r ays 3 and 4 • Width: 448.
Pr oduct Specifi cations W orkCentre 6400 Multifunction Printer User G uide 223 Environment al Specif ications T emper ature • Stor age: -20° to 40° C / -4° to 10 4° F • Oper ating: 10° to 32.
Pr oduct Specifications W orkCentr e 6400 Multifunction P rinter User Guide 224 Electrical Specif ications • 110-120 V AC, 50- 60 Hz • 220-240 V AC, 50- 60 Hz • Inrush Current - maximum of 100A .
Pr oduct Specifi cations W orkCentre 6400 Multifunction Printer User G uide 225 P erf ormance Specif ications R esolution Maximum R esolution: 2400 x 600 dpi P rint Speed C olor: 32 p pm (duplex: 19.
Pr oduct Specifications W orkCentr e 6400 Multifunction P rinter User Guide 226 C ontroller Specif ications P rocessor • RISC CPU (800 MHz) Memory •1 G B ( D D R S D R A M ) Interf aces • Ethernet 10/100/1000Base-TX • Univ ersal Serial Bus (USB 2.
A W orkCentr e 6400 Multifunction Print er User Guide 227 R egulatory Inf ormation This chapter includes: • Basic R egulations on page 228 • Co p y Re g u l a t io n s on page 230 • Fa x R e g u.
R egulatory Information W orkCentr e 6400 Multifunction P rinter User Guide 228 Basic R egulations X e rox has test ed this product to electromagnetic emissio n and immunity standar ds. These standar ds are designed to mitigate interf erence caused or receiv ed by this product in a typical of fice environment.
R egulatory Information W orkCentre 6400 Multifunction Printer User G uide 229 European Union Wa r n i n g : This is a Class A produc t. In a domestic environment this product may c ause radio interf erence in which case the us er may be r equired to t ake adequate measures.
R egulatory Information W orkCentr e 6400 Multifunction P rinter User Guide 230 C opy R egulations United St ates C ongress, b y statut e, has f orbidden the reproduc tion of the f ollowing sub jects under certain circumstances. P enalties of fine or imprisonment may be imposed on those guilty of making such reprodu ction s.
R egulatory Information W orkCentre 6400 Multifunction Printer User G uide 231 6. P a ssports. F o reign P a ssports may be photographed. 7. Immigr ation papers.
R egulatory Information W orkCentr e 6400 Multifunction P rinter User Guide 232 9. C opyrighted material or tr ad emarks of any manner or kind without the consent of the copyright or tr ademark owner.
R egulatory Information W orkCentre 6400 Multifunction Printer User G uide 233 F ax R egulations United St ates F ax Send Header R equirements The T elephone C onsumer Pr otection Act of 1991 mak es i.
R egulatory Information W orkCentr e 6400 Multifunction P rinter User Guide 234 • Service Order C ode (SOC) = 9.0Y Wa r n i n g : Ask your loc al telephone compan y f or the modular jack type inst alled on your line. C onnecting this machine to an unauthorized jack c an damage tel ephone company eq uipment.
R egulatory Information W orkCentre 6400 Multifunction Printer User G uide 235 Users should make sure f or their own protection th at the electrical ground connections of the power utility, telephone lines and internal metallic wat er pipe systems, if pr esent, are connected together.
R egulatory Information W orkCentr e 6400 Multifunction P rinter User Guide 236 New Z ealand T e lecom W arning Notice 1. The gr ant of a T elepermit f or any it em of term inal equipment indic ates only that T elecom has accepted that the item complies with mi nimum conditions f or connection to its network.
R egulatory Information W orkCentre 6400 Multifunction Printer User G uide 237 Mate rial Saf ety Dat a Sheets F or Materi al Saf e ty Data inf or mation regarding your W orkCentre 6400 print e r, go to: North America: www.xerox.com/msds European Union: ww w.
R egulatory Information W orkCentr e 6400 Multifunction P rinter User Guide 238.
B W orkCentr e 6400 Multifunction Print er User Guide 239 R ecy cling and Disposal This chapter includes recyling and di sposal guidelines and inf ormation f or: • All C ountries on page 240 • Eur.
R ecycling and Disposal W orkCentr e 6400 Multifunction P rinter User Guide 240 Guidelines and Inf ormation All C ountries If you a re m an ag in g th e d is pos al of you r Xerox pro d uct, please no.
R ecycling and Disposal W orkCentre 6400 Multifunction Printer User G uide 241 P rof essional/Business Environment In accordance with Europ ean legislation, end of lif e electrical and electronic equipment su bject t o disposal must be ma naged within agreed pr ocedures.
R ecycling and Disposal W orkCentr e 6400 Multifunction P rinter User Guide 242 Inf ormation on disposal in other co untries outside th e European Union These symbols are only v alid in the European Union If you wish to discar d these items, please cont act your loc al authorities or dealer and as k f o r the correct method of disposal.
Index W orkCentre 6400 Multifunction Printer User G uide 243 Index Numerics 500-sheet feeder printer option, 21 A administrator access, 26 B black and white printing, 68 booklets, 64 printing, 64 C Ce.
Index W orkCentr e 6400 Multifunction P rinter User Guide 244 features printer configurations, 20 feed roller cleaning, 158 file, 145 scanning an image into a file, 145 finisher, 21 G General Precauti.
Index W orkCentre 6400 Multifunction Printer User G uide 245 N network choosing a network connection, 30 IP addresses, 31 network connection Ethernet, 30 non-Xerox supplies, 167 O options, 21 original.
Index W orkCentr e 6400 Multifunction P rinter User Guide 246 printing multiple pages to single sh eet (N-Up), 63 printing options, 56 printing secure print job, 80 printing special media, 53 printing.
Index W orkCentre 6400 Multifunction Printer User G uide 247 web links information, 27 Windows install printer drivers for Windows 2000 or later, 34 Network connection, 34 Windows 2000 or newer USB Co.
Index W orkCentr e 6400 Multifunction P rinter User Guide 248.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Xerox 6400 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Xerox 6400 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Xerox 6400, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Xerox 6400 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Xerox 6400, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Xerox 6400.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Xerox 6400. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Xerox 6400 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
