Manuel d'utilisation / d'entretien du produit 650 du fabricant Vanguard Managed Solutions
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V anguard Managed Solutions 650 Series Installation Manual 6 5 0 S T A T U S T E S T I S D N - D P O T S 1 P W R P O T S 2 651/652 Models.
Notice ©2002 V anguard Mana ged Sol utions, LL C 575 W est S treet Mansfield, Massachusetts 02048 (508) 26 1-4000 All rights reserved Printed in U.S.A.
Hazardous V olt age Wa r n i n g There is s ufficient voltag e in this unit to cause bodi ly har m. Y ou must disconnect the power to this unit before servicing. Wa r n i n g La tension élect rique da ns cet appar eil est suf fisante pour causer un pr éjudice physique.
Connecting Po rts Caution Ports that are capable of connecting to other ap paratus are defined as Safety Extra Low V oltage (SEL V). T o ensure conf ormity with EN60 950 - ensu re that these ports are only connected to po rts of the same t ype on other ap p aratus.
Contents i About This Manual Customer Inf ormation Customer Response Car d Chapter 1. Getting Started V anguard 650 Series Features ................ .................................... .................. 1-3 Sample Netwo rk T opology ................
ii Cont ent s (c ontinu ed) Appendix A. Specificati ons Product S pecifications ................... .................................... ........................... A-2 ISDN Cable Descript ion ......................... ................................
iii About Th is Manual Overview Introduct ion This manual de scribes features, hardware, specificatio ns, and applicati ons for the V anguard 650 Se ries of p roducts. This re vision of the M anual i s specif i c to the manual 651/ 653 and 652/654 model s of the product .
iv About Th is Manual (co ntinue d) Special Not ices The fo llowing notices emphasize certain i nformation in the man ual. Each serves a special purpose a nd is displayed i n the for mat shown: Caution Caution p r ovides yo u with information t hat, if not foll owed, can result in damage to softw are , har dwar e, or d ata .
v About T his Manual (con tinued) Related Docum ent atio n V anguide ONS 5. 2 CD-ROM The V anguide ONS 5. 2 CD-ROM contains all V a nguard and 650 Seri es documentat ion.
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Cust omer Inf orma tion vii Customer Inf ormation Customer Questions Customers who have ques tions about V anguard Man aged Solutions pr oducts or servic es should contact your V a nguardMS represent ative or visit this webs ite for product, sales, suppor t, docume ntation, or training inf ormation: http://w ww .
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Customer Response Card V anguard Managed Solutions w ould like your help in im proving its product documentation. Please comple te an d retur n this card by fa x to ( 508) 33 9-6814; At tentio n: Prod uct Do cumenta tion, to prov ide your feedback.
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Getting Started 1-1 Chapter 1 Getting S t arted Overview Introduct ion The V anguard 650 Serie s, shown in F igure 1- 1, is a low-co st, I SDN terminal adapter designed to address ret ail applications requiring D-pac ket support for Point Of Sal e (POS), lottery , and alarm system protocol s.
1-2 Getting Started Configurati ons The V anguard 65 0 Series current ly comes i n four hardware co nfigurations: • 651 - Data only wi thout int ernal modem or ba ttery . This mod el comes wit h 2 se rial por ts an d o ne IS DN U i nte rfac e po rt.
Getting Started 1-3 V anguard 650 Series Features V anguard 650 Series Features S t andard Features These pro ducts offe r the following standard fea tures: • Smal l pro file • U o r S/T IS DN Inter face s • Full X.25 P AD and Switch s upport • SNMP management a nd T elnet/X.
1-4 Getting Started Sample Network T opology Sample Netwo rk T opology Introduct ion Figure 1-2 shows a sample network topology f or the V anguard 650 Ser ies. This example, de picting a S tate Lottery ne twork, shows the connecti on for the DMS-100 ISDN switch .
Getting Started 1-5 651/653 - Data Only 651/653 - Dat a Only Introduct ion The 651 and 653 a re 68302 mic roprocessor based devi ces cable of transmitt ing data only .
1-6 Getting Started 652/654 POTS With/Wit hout Battery Backup 652/654 POTS With/Without Battery Backup Introduct ion The 652 and 654 a re 68302 mic r oprocess or-based d evices capable o f transmi tting data and voice. Both are shipped with 1MB of DRAM and 1.
Getting Started 1-7 652/654 POTS With/Wit hout Battery Backup 652/654 With POTS Support Introduct ion The 652 and 654 o ffe r the added feat ure of Nort h American POTS (Plai n Old T elephone Sy stem) suppo rt via 2 POTS port ( RJ1 1) connect ions.
1-8 Getting Started 652/654 POTS With/Wit hout Battery Backup 652/654 With POT s and Batte ry Backup Rechargeable Battery Pack The 652 and 654 devi ces are also ava i lable wi th a 12 volt rec harg eable batte ry backup pack. This pack consists of ten 1.
Getting Started 1-9 652/654 POTS With/Wit hout Battery Backup S toring the 652 With Bat tery Backup When stori ng the 652 or 654, di s connect the power cord fr om the unit and the electr ical outle t. The power cord acts as a battery switch . As long as the power cord is conne cted to t h e unit, t he battery is conne cted to this ci rcuit.
1-10 Getting Started Hardware Hardware Introduct ion This section de scribes V anguard 650 Series hardware components. 651/653 Hardwar e Component s V anguard 651 a nd 653 units include the fol lowing.
Getting Started 1-1 1 Detailed 6 50 Series Front Pane l Det ailed 6 50 Series Front Panel Introduct ion The 650 front pan el provides indi cators that l et you mo nitor your equipment. Front Panel Figure 1- 3, and Figur e 1-4 show t h e front panel of the 650.
1-12 Getting Started Detailed 650 Series Front Panel Figure 1- 4. 650 Front Panel Switches 653/654 Front Panel DIP Switches The fo ur DIP switc hes on the fr ont panel are defined bel ow: ISDN-D POTS 1 POTS 2 Note P O T S 1 a n d P O T S 2 a r e on t he 652 and 65 4 mode ls o nl y .
Getting Started 1-13 Detailed 650 Series Rear Pane l Det ailed 650 Series Rear Pan el 650 Connectors The 650 back panel provides the following net work con nectors.
1-14 Getting Started Sof twar e Software Introduct ion This section br iefly descri bes the opera ting software f or V anguard 650 Series devices . Operating Sof tware The oper atin g so ftwa re c omes in th ree form ats: Base , Boo t, and Optio n. T here are a variet y of operating soft ware images avail able for the V anguard 650 Series.
Getting Started 1-15 Software Examining a SAK T o view the soft ware options ins talled on your V anguard 650 Seri es, select the Software Option St atisti cs from the CTP Main menu. Figures 1-6 and 1-7 show typical software opti on screens for a 650.
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Installing 650 Series Ha rdware 2-1 Chapter 2 Inst alling 650 Series Hardware Overview This chapter covers the installation of V angu ard 650 Series h ardware a nd cable s, and desc ribe s se rial po rt c har acte rist ics and ass ocia ted fe ature s.
2-2 Install ing 650 Seri es Hardw are Checking Y our Shipment Contents Checking Y our Shipm ent Conten t s Introduct ion The V an guard 650 Series o f products is pa ckaged in shock-a bsorbent p acking materia l. Inside your shipp ing carton, you shoul d find the contents shown in Figure 2- 1: Figure 2- 1.
Installing 650 Series Ha rdware 2-3 Choosing a Site Choosing a Site Introduct ion This section de scribes how to ch oose an appropr iate site for your V anguard 650 Series hardware. How to Choose a Site for the V anguard 65x Choose a site that is within an appro priate distance of a power source.
2-4 Install ing 650 Seri es Hardw are Cabling th e 650 Series Cabling the 6 50 Series Introduct ion After you unpack the V anguard 650 Serie s, you can connect t h e cab les to compl ete the ins tallation.
Installing 650 Series Ha rdware 2-5 Cab ling t he 650 S eries Caution All V anguard 650 Series devices should be used in en vironments design ed for comp ute rs a nd ele ct roni c eq uip men t. I n area s su sce pti ble t o lig htni ng, tak e precaut i ons to pr event damage to el ectroni c equipment.
2-6 Install ing 650 Seri es Hardw are Cabling th e 650 Series Changing the Modem S trapping The default setting for the modem strapping is in 4-wire mode. If yo u need t o cha nge the modem sup port from the def a ult 4-wi re position to the 2-wire mode, you must perfor m the following steps: 1) Locate the J 10 strap on the modem car d.
Installing 650 Series Ha rdware 2-7 Powering Up the V anguard 650 Series Powering Up the V anguard 650 Series Introduct ion This section de scribes the se quence of events wh en you power up a V anguard 650 Series device. Powering Up The V anguard 65 0 Series d oes not have a p ower switch on the unit.
2-8 Install ing 650 Seri es Hardw are Removing the T op Cover and Front Panel Removing the T op Cover and Front Panel Before Y ou Begin Po wer down and di sconnect the 650 S eries before removi ng the top cove r, f ront panel, or any components. Cover and Fr ont Panel Removal Figure 2- 5 shows you how to re m ove the t op cover a nd front panel.
Installing and Coldl oading 650 Series Software 3-1 Chapter 3 Inst alling and Coldload ing 650 Series Software Overview Introduct ion This chapter de scribes how t o instal l and coldload ope rating softwar e and configur ation memory fil es (CMEMs) f or your 650 Series node.
3-2 Installing and Coldloading 650 Series S oftware 650 Opera ting Software and Option Images 650 Operating Software and Option Imag es Introduct ion There are thre e software segment s to the 650 ope.
Installing and Coldloadin g 650 Series Software 3-3 Where to Get Operating Sof twar e Where to Get Operating Software Where to Get Operating Sof tware If you ha ve access to the Internet, go to this URL t o obtain V anguard 650 Series softw are im age s: http://w ww .
3-4 Installing and Coldloading 650 Series S oftware Where to Get Operating Softwa re Option Imag e Name: 21 Reno 500i21. zip • 500 = the software re lease number . • i = iden tif ies the file as a 650 imag e • 21 = identifies the fil e as option #21.
Installing and Coldloadin g 650 Series Software 3-5 Inst alling Softwa re Inst alling Sof tware Introduct ion This section de scribes sof tware ins tallation in the V anguard 650 Ser ies of pr oducts.
3-6 Installing and Coldloading 650 Series S oftware Installing Software Coldloading 650 Series Operating Software Introduct ion There are thre e methods for downlo ading new operati ng softwar e to your V anguard 650 Series: using a local coldload, via a TFTP server , or using the Software Load er on the V anguide 5.
Installing and Coldloadin g 650 Series Software 3-7 Inst alling Softwa re 5 Set your communications pack age to the same speed as t he c oldlo ader you just downloaded, and use RA W ASCII mode to send the desire d image.
3-8 Installing and Coldloading 650 Series S oftware Installing Software Loading Sof tware via TFTP Do w nload Introduct ion Tri vial File T ransfe r Protocol (TFTP) is t he Internet st a ndard pr otocol for fil e transf er . TFTP transfers s oftware ima ges without regard to content .
Installing and Coldloadin g 650 Series Software 3-9 Inst alling Softwa re 2 Select TFTP . If your no de is ready for TFTP download, the foll owing message appears: Optional Sof tw are Image s are DISABLED. The node is re ady for TFTP trans fer . The pro mpt “Network Lo ad an Image? (y/ n):” appears.
3-10 Installing and Coldl oading 650 Series Software Installing Software Downloading Software Using the Softwa re Loader Introduct ion The Software Loade r is part of t he V anguide Appli cation Set and i s availa ble on the V anguide 5.
Installing and Coldloadin g 650 Series Software 3-1 1 Inst alling Softwa re V anguard Software Loader Follow these steps to use the V anguard Software Loader: St ep Action 1 Click on t he Software Loader button. The Software Loader wi ndow appears. Figure 3- 2.
3-12 Installing and Coldl oading 650 Series Software Installing Software 8 Click the Load button . The Software Loader prompts you to verify t he download ope ration. Figure 3-3. Software Loader V erification Dialog Box 9 Click Ye s to download the sele cted softwar e image file to the 650 Series device.
Installing and Coldloadin g 650 Series Software 3-13 Inst alling Softwa re Software Loader Error The erro r message box sho wn in Figure 3- 5 appears i f the applicat ion cannot dete ct the att ached devi ce.
3-14 Installing and Coldl oading 650 Series Software Installing Software Downloading Configuration Memory (CMEM) V anguard Configurati on Loader Use the V anguard Configur ation Loader to quickly and easily downlo ad a preprogr ammed CMEM file to your V angua rd 650 Seri es.
Installing and Coldloadin g 650 Series Software 3-15 Inst alling Softwa re Configurati on Loader Error Message The erro r message box sho wn in Figure 3- 8 appears i f the applicat ion cannot dete ct the att ached devi c e. The appl ication may be unable to detect the att ached devi c e because of incorrect connections.
3-16 Installing and Coldl oading 650 Series Software Installing Software V anguide T erminal Overview The V anguide T erminal ( Figure 3-9 ) is a terminal emulator f or communicat ing with V anguard devi ces using the CTP po rt. It su pports basic ANSI/ VT100 terminal emul atio ns , ig nor ing all esc ape cha rac ters fo r th ese se quen ces .
Installing and Coldloadin g 650 Series Software 3-17 Inst alling Softwa re Using the CTP Main Menu Follow these steps to use the CTP Main menu. S tep Action 1 Press Return at the Passwo rd prompt. The CTP Main menu appears, as shown in Fi gure 3-10. Figure 3- 10.
3-18 Installing and Coldl oading 650 Series Software Installing Software Linking Software Images Using Software Builder Introduct ion The Software Buil der is only avai lable fr om the V anguide Plus 5.
Installing and Coldloadin g 650 Series Software 3-19 Selecting a Predesigned Configuration Selecting a Predesign ed Configur ation Introduct ion The V anguard 650 Series must be configu red to your spec i fic application to function properl y .
3-20 Installing and Coldl oading 650 Series Software Selecting a Predesigned Configuration Selecting a Predesign ed Co nfigur ations U sing the C TP When to Save/ Restore When a c onfiguration is restored, the confi guration in CMEM is over written, e xcept for Soft ware Authorizat ion Keys (SAKs) and Cust omer Software Keys (CSKs).
Installing and Coldloadin g 650 Series Software 3-21 Selecting a Predesigned Configuration Saving and Re storing Configur ations Usi ng Kermit Introduct ion Y ou can sa ve and restore CMEM cont ents to a PC or Mac runni ng terminal emulati on from a communications progra m such as Crosstalk, ProComm, or HyperT erminal for W indows 95.
3-22 Installing and Coldl oading 650 Series Software Selecting a Predesigned Configuration Restoring Configurati ons Using Kermit This tab le describes ho w to res tore a con figuration usi ng Kermit. S tep Action Result 1 Access the control por t, and fro m the Main menu, select Configura tion Save/Restor e .
Installing and Coldloadin g 650 Series Software 3-23 Selecting a Predesigned Configuration Saving and Re storing Configu rations Usi ng TFTP Introduct ion TFTP can also be us ed to transfer CM EMs from a serve r to the 650 Seri es node.
3-24 Installing and Coldl oading 650 Series Software Selecting a Predesigned Configuration Restoring Configurati ons Using TFTP This tab le describes ho w to res tore a con f igurat ion using TF TP St.
Specifications A-1 Appendix A Specification s Overview This se ction descri bes the phys ical a nd environmental product sp ecifications , power requir ements, and c a ble spec ifications fo r the V anguard 650 Series of products. In This Appendix T opic See Page Product S pecifications .
A-2 Specifications Product Specifications Product Specification s Hardware The V anguard 650 Ser ies of pr oducts feature these hardwar e components: • 68302 micr oprocessor • 1 Mbytes DRAM • 1.
Specifications A-3 ISDN Cable Des cription ISDN Cable Des cription Introduct ion Each V anguard 650 Series product ships with a n ISDN RJ1 1 con nection ca ble. One end of the cable attaches dir ectly to the 650, and the other end connects to the service provider’ s outle t.
A-4 Specifications Data 1 and Data 2 Cable De scriptions Dat a 1 and Data 2 Cable Descriptions Introduct ion Each V anguard 650 Seri es produc t has two Data connector s l ocated at the rear of the unit. One of these connect ors, labeled Data 1, is an RJ45, and th e other connecto r, label ed D ata 2, i s a D B25 fem ale .
Specifications A-5 Data 1 and D ata 2 Cable D escriptions Dat a 1 (RJ45) Port Modem Cable Pinout (6 52 Only) For the 6 52/654 product, th is port can be us ed to conne ct eithe r a modem devic e, or an asynchronous EIA-232 DCE devi ce.
A-6 Specifications Data 1 and Data 2 Cable De scriptions The fo llowing t able lists the pinouts for the model 652 cable (part number 6 8362): 7R x D 3 8C T S 5 RJ45 Pin # Interfa ce Signal Name DB25 .
Specifications A-7 Data 1 and D ata 2 Cable D escriptions Data 2 (D B25 ) Pinout This tab le shows the cabl e pinout for the DB25 DCE connec tor: Interfa ce Signal Name Pin # EIA ITU-T V .24 1 Shie ld 2 TxD 103 3 RxD 104 4 R TS 105 5 CTS 106 6 DSR 107 7 Sig nal Ground 102 8 DCD 108 9 10 11 12 13 14 Data Res.
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Software License and R egulatory Inf ormation B-1 Appendix B Software License and Regulatory Inf ormation In This Appen dix This sect ion conta ins the softw are lice nse st ate me nt and reg ulato ry d ecla rat ions f or the V anguard 650 Series of products.
B-2 Software Licens e and Regulatory In formation Limited W arranty: W e w arran t t hat the So ftwar e w ill per form su bst ant ially in accorda nce with our publi shed specifica tions under normal use, and that th e media wil l be free from defec ts in ma ter ials and work ma nsh ip.
Software License and R egulatory Inf ormation B-3 If the Software is procure d for use by any U.S. Gove rnment entity ot her than the Department of Defens e, the following noti ce applies: NOTICE Notw.
B-4 Software Licens e and Regulatory In formation Product Declarations and Regulatory Information Product Declaratio ns and Re gulatory Info rmation Introduct ion The followin g section s provide infor m ation about standards compli ance.
Software License and R egulatory Inf ormation B-5 Product Declarations and Regulatory Information French DRG Approval ISDN will s oon also ca rry the DRG approval mark of th e French Ministère de s Postes e t Télécommunicatio ns. Current ly , approv al is pending .
B-6 Software Licens e and Regulatory In formation Product Declarations and Regulatory Information Industry Canada The fo llowing i nformation in cludes the In dustry Canada sta tement regar ding ISDN equipment use. The In dustry Cana da label identi fies certif ied equipm ent.
Software License and R egulatory Inf ormation B-7 Safety Warnings Safety W arnings Wa r n i n g The ea rth to th is apparatus i s safety c ritical and mus t be maintain ed at all times for complianc e with EN60950. The apparatus must be connect ed to an ea r thed wal l socket o utlet.
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Return Pro cedures-9 Return Procedu res Intr oducti on The fo llowing se ctions apply to U.S.A. customers onl y . Non-U.S.A. customer s with questio ns or concerns re garding return procedure s should contact their V anguard Managed Solutions subsidiary or d istributor .
Return Procedu r es-10 Factory Rep air T o return equipment for fac t ory repa ir , call the V anguard Managed S olutions T echnical Support Center at (800) 544-0062, for return authorizat ion and instru ctions. When you cal l, you will be give n a Retu rn Mater ial Autho rization (RMA) c ontrol number .
Index Index-1 A Air cir culation requir ements 2- 3 , 2-5 Audience ii i B Back panel with DI M Site daugh tercard 1-13 C Cabling cable cl earance 2-3 , 2-5 ISDN 2-5 Canadian regulatory requ irements B.
Index-2 P (Contiinued ) Preprogr ammed CMEM files downloadi ng 3- 14 Product declaration s B-4 R Regu lat ory info rmat ion B-4 Canadian requirements B-6 French DRG app r oval B-5 German fed eral appr.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Vanguard Managed Solutions 650 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Vanguard Managed Solutions 650 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Vanguard Managed Solutions 650, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Vanguard Managed Solutions 650 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Vanguard Managed Solutions 650, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Vanguard Managed Solutions 650.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Vanguard Managed Solutions 650. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Vanguard Managed Solutions 650 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
