Manuel d'utilisation / d'entretien du produit 17" model du fabricant Tyco Electronics
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B-Series T ouchcomputer User Guide B-Series L CD Multi-function Touchcomputer [15” and 17” mod el shown].
T yco Electronics B-Series T ouchcomp uter User Guide Multi-function Touchcomputer Revision C P/N E610125 Tyco Electronics 1-800-ELOTOUCH (1-800-356-8682) www.
B-S ERIES T OUCHCOMPUTER U SER G UIDE iii Copyright © 2010 Ty co Electronics. All Rights Reserv ed. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval syst.
B-S ERIES T OUCHCOMPUTER U SER G UIDE iv Table of C ontents Cha pter 1: Setu p ..................................................................................... 1 Unpacking Your Touchcomputer .......................................................
B-S ERIES T OUCHCOMPUTER U SER G UIDE v Cha pter 6: Tech nical Supp ort .............................................................. 41 Technical Assistance ............................................................................................
B-S ERIES T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Displa y The display screen can be adjusted from 0 to 70 degrees, as show n below. CAUTION: To prevent tipping or dropping, be sur e to hold the base when adjusting the display.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 3 3. Cli ck Customize . The R egional and Language Options wi ndow appears. Select the Languages tab. 4. If required, chec k the boxes for “Install files for complex script and right-to- left languages” and “Install files f or East Asian lan guages.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 4 7. Cli ck Ap ply . 8. Select your location from the drop-down list in the Locations pane. 9. Cli ck OK ..
B-S ERIES T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone (Fo r Window s XP and POSR ead y 2009 Onl y) W hen the f ollowing window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, clic k Next to finish.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 6 5. Cli ck Inject , and the follow ing window will pop out. 6. Cli ck the drop-down list and select the preference language.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 7 9. After the lan guage package is installed correctly, press any key to exit this window. 10. Click Exit Exi t Restart Selecting the Regio n (For Wi ndow s 7 Onl y) W hen the following window appears, you can change the country, time an d currency, and keyboard lay out of the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 8 Choosing t he Com puter Na me (For Window s 7 O nly) W hen the following window appears, you can choose a computer name of the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 9 After making any changes, clic k Next to continue. Review ing the Time and Dat e Settings ( For Wind ow s 7 Only) W hen the following window appears, you can set up the time and date of the touchcomputer. After making any changes, clic k Next to finish.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 10 Click the Align button. T his launches the calibration program. The w indow shown below opens. Follow the instructions to calibrate the touchscreen.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 11 Securing the Base W hen mounting the B-Series touchcomputer, the baseplate must be removed and mounted on a flat surfac e. Use the four pre-tapped holes to secure the baseplate from below the mounting surface befo re reattaching the touchcomputer as show n below.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 12 C H A P T E R 2 OPERA TION This chapter describes how to control the On-Screen Display (O SD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged a fter powering off/on or in the case of a pow er failure.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 13 On-Screen Display (OSD) OSD Menu 1. To display the O SD M enu, press the M enu button. Press the RIGHT button or LEFT button to toggle and the SELECT button t o select from the different OSD sub -menus and functions.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 14 Feature Description Image s etting Adjusts H pos ition, V p ositi on, clock , and phase . • H position: M oves the sc reen h orizontal ly right an d left (1 pixe l pitch increm ent). • V position: Moves the s creen verticall y up and do wn (1 line increm ent).
B-S ERIES T OUCHCOMPUTER U SER G UIDE 15 L.E.D. Func tionality The B-Series base has a LED indi cating the state o f the touchcomputer. T he table below shows LED state and cor responding color.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 16 Using the Input/Outp ut Pane l To acces s the input /output (I /O) ports , re move the cable cover at the bottom of the unit. A secu rity screw is included and may be use d t o secure the cable cover to the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 17 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Pe ripherals W hen addin g a peripheral, complete install ation and setup instructions are provided with the field-install able kits.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 18 Magne tic Stripe Rea der (MSR) You can add a magnetic stripe r eader (MSR) to the B-Series touchcomputer t o any of the 4 m ounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following directory or on www.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 19 Testing in USB MSR Human Interface Dev ice (HID) Mode 1. Double-cli ck the MagSwipe HID Demo icon to start the test application . 2. Sli de a card thr ough the M SR and verify that the data is displayed in the application wi ndow.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 20 3. If the card ID appears in the Reader Output window , the r eader is functioning . Custome r Display You can optionally add a customer display to the B-Series touchcomputer to any of the four mountin g locations located on the display hea d top, bottom, le ft, and right of the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reade r (FPR) You can add a fingerprint reader to the B-Series touchcomputer to any of the f our mounting locations located on the display head top, bottom, le ft, and right. Software application and drivers can be found in the following directory or on www.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 22 Powered USB + Cas h Drawer Po rt Card A Powered USB + Cash D rawer Port Card can be installed in any avai lable expansion slot. This card provi des: • 2 x 12V Powered USB ports • 1 x 12V or 24V selectable cash draw er RJ11 port.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 23 C:EloTouchSystemsSetupFi lesPeripherals Part number: E017487 Wireless Card A wireless adapter can be installed as an option in the B-Series touchcompu ter in the I/O area under the cabl e cover. Typical specifications for the wireless card are: • USB dongle module • Compliant to USB 2.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 24 Secon d Hard Disk Drive A second hard disk drive can be added via the second har d driv e mounting kit. T his addition provides extra data storage or can be used in conjunction with the RAID controller car d for RAID functionality.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 25 Parallel Po rt Card A parallel port card can be added to any Expansion slot. This option prov ides a parallel port for printer inter fac es only. So ftware drivers can be found in the following directory or on www.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 26 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchco mputer: • To reduce the risk of electric shoc k, follow all safety notices and nev er open the touchcomputer case.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 27 Care and Handling The following tips help keep y our touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disasse mble the power adapter or di splay unit cabine t . The uni t is n ot user serv iceable.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 28 WEEE Direct ive In the European Union, the W aste Electrical and Electronic Equipment ( WEEE) directive label show n to the left indicates that this product should not be di sposed of with household waste. It should be deposited at an appropriate facility for recovery and recycling.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 29 5. After finished, clic k Exit Exit Sy stem will restart automatically iii. Use the included image to recover the touchcomp uter (For Windows 7 Only.) 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 30 5. Cli ck Recover S tart Recovery Process 6. After finished, clic k Exit Exit Resta rt NOT E: All data is deleted during the recovery process. The user must back up files when necess ary. Elo TouchSystems does n ot accep t l iability f or lost data or software.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 31 • Instruction s to reassign the USB Seri al Port 1. For Windo ws XP or POSReady 2 009, right click the “Co mputer” Click “Propertie s” “Hardware” “Device Manager”. For Windows 7 , right click the “Com puter” Click “Prop erties” “Device Man ager”.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 32 2. Double click the “Ports (COM & LPT)” and ch eck all of these “USB Se rial Port” settin gs must be IDENTICAL as th e following table. Descript ion Location USB Serial P ort (COM3) On USB Ser ial Converter A USB Serial P ort (COM4) On USB Ser ial Converter B 3.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 33 4. To corre ct it, please follow the instructions below: Double click the port you need to change. In this case, it is COM5 . COM5 is the 1 st port of these USB serial ports so the “ Loc ation: ” should be “ on USB Ser ial Converter A ”.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 34 Select “ Port Settings ” Click “ Ad vanced… ” In this case, select COM3 from the drop-down menu click OK OK back to the Devic e Manager. Follow the same steps to accomp lish these settings f or other ports.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 35 After finish ed, right click on “ Port s (COM & LPT) ” and click Scan for hardware changes. 5. The outcome should be identical as th e following diagram.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 36 C H A P T E R 5 TECHNICAL SPECIFICA TIONS Touch computer Spe cifications NOT E: Not all opera ting systems or op tions are suppo rted in all regions. Please contact your local Elo TouchSystems represe ntative for details.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 37 Real-tim e Clock Replaceable lithium -ion batter y for clock Controls Brightness, C ontrast Phase Auto Adjus t H-position, V- position Clock Sharpness RGB OSD .
B-S ERIES T OUCHCOMPUTER U SER G UIDE 38 LCD displa y 15.0-inch d iagonal T FT ac tive matrix LC D 17.0-inch d iagonal T FT ac tive matrix LC D Pixel Pitch 15” m odels - 0.297m m (H) x 0.297mm (V) 17” m odels - 0.264m m (H) x 0.264mm (V) Useful sc reen area Horizontal x Vertical 15” m odels - 304.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 39 Contrast R atio 15” m odels - 700:1 (t ypical) 17” m odels - 1000:1 (t ypica l) Maxim um touchcom puter dimensions with stand Display at 0 ° tilt (vertic al) 15” m odels 14 (W) x 14.3 (H) x 10.5 (D) in 354.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 40 failures) Cables and Ac cessor ies North Am eric an and Europ ean Pow er cables inc luded Power Suppl y External 12VDC univer sal-type power s upply brick AC i.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 41 C H A P T E R 6 TECHNICAL SU PPORT Techn ical Assista nce There are three methods to obtain contac t information for technical assist ance on the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 42 REGULA TOR Y I NFOR MA TION I. Electrical Safet y Informati on A) Compliance is required wi th respect to the voltage, frequency, and current requirements indicated on the manufac turer’s label.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 43 C) Notice to Users in the European Union: Use only the provided power cor ds and interconnecting cabling prov ided with the equipment.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 44 iv) Plug the digital dev ice into a different AC outlet so the digital device and the receiver are on di fferent branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a po tential source of high RF emission levels.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 45 W A RRANT Y Except as otherwise stated herein or in an order acknowledgment deliv ered to Buyer, Seller warrants to Buye r t hat the Product s hall be free of defects in materials and workmanshi p.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 46 THESE REMED IES SHALL BE THE BUYER’S EXCLUSIVE REME DIES FO R BREACH OF W ARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLE R GRANTS NO OTHER W.
47 INDEX address, Elo T ouch Systems , 49 base po wer status, 15 base, securi ng, 11 box contents , 1 cables included, 1 calibration, 9 certifications, 44 contact inf ormation, 41 controls, locat ion .
48 technical spec ificatio ns, 36 technical sup port, 41 time zone se lection, 5, 7, 8, 9 touchscreen calibrating, 9 care and han dling, 27 upgrades, ad ding, 17 warrant y, 45 website, Elo T ouchS ystems , 41, 49 W EEE directive, 28 wireless c ard overview, 23 specificatio ns, 23 testing, 23 www.
49 To find out mo re about Elo’s extensive range of touch solutions, vis it our Website at www.elo touch.co m or simply call the office nearest you: North A merica Elo TouchSystems 301 Constitution Drive Menlo Park, CA 94025 USA (800) ELO-TOUCH (800) 356-8682 Tel 650-361-4800 Fax 650-36 1-4747 customerservi ce@elotouch.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Tyco Electronics 17" model c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Tyco Electronics 17" model - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Tyco Electronics 17" model, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Tyco Electronics 17" model va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Tyco Electronics 17" model, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Tyco Electronics 17" model.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Tyco Electronics 17" model. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Tyco Electronics 17" model ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
