Manuel d'utilisation / d'entretien du produit 2 du fabricant Status Acoustics
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Cisco Internet Service Node (ISN) Release Notes for Release 2.0 Internet Ser vice Node (ISN) Version 2.0 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134 - 1706 USA http://www.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND , EXPRESS OR IMPLIED.
Page 3 Cisco Internet Service Node (ISN) Release 2.0 1. Description .......................................................................................... 4 1.1. New Features Added since Release 1.0.1 ...................................... 4 1.2. Changes from Release 1.
Internet Service Node (ISN) 2.0 Release Notes Page 4 This document describes Cisco Intern et Service Node (ISN), Release 2.0. The user is expected to be familiar with the ISN solution and to have access to the ISN Release 2.0 documentation set. Note: For the most up - to - date version of these release notes, as well as all other ISN 2.
Internet Service Node (ISN) 2.0 Release Notes Page 5 • Automated codec negotiation between ingress and egress gateway/endpoint during IP Transfer. • Metrics have been added to the Application Server to measure it’s internal response time and the ICM response t ime.
Internet Service Node (ISN) 2.0 Release Notes Page 6 Option 3 : Support both locale nomenclatures and gradually change scrip ts from en_US to en - us. In order to support both: § Copy the new prompt files (installed as part of the upgrade, e.g., USD_dollar.
Internet Service Node (ISN) 2.0 Release Notes Page 7 2. User Documentation The User Documentation consists of: Title Description Where to find it Cisco ISN Configuration and Administration Guide Describes configuration and administrat ion of ISN components.
Internet Service Node (ISN) 2.0 Release Notes Page 8 These corrections appear in Chapter 5 of the version of this guide posted to http://www.cisco.com . 3. Uninstall for SDDSN ISN version 2.0.0 now supports uninstall for SDDSN (ISN 1.0 and 1.0.1 did not).
Internet Service Node (ISN) 2.0 Release Notes Page 9 § When using external VXML with Nuance ASR, specifying an invalid locale will caus e the default locale to be used, and the recognizer will not return an error. § ISN was not tested with the Speechworks TTS product.
Internet Service Node (ISN) 2.0 Release Notes Page 10 Identifier Severity Headline Release - note Enclosure CSCma12977 3 Very rarely in lab conditions with high transfer rate, ISN can drop call Symptom: Voice Browser prints log errors for "Invalid sequence number" during transfer.
Internet Service Node (ISN) 2.0 Release Notes Page 11 Identifier Severity Headline Release - note Enclosure CSCma23427 3 1 - minute - 24 - second delay for restart when AS network cable is pulled For .
Internet Service Node (ISN) 2.0 Release Notes Page 12 Identifier Severity Headline Release - note Enclosure CSCma23943 3 30 ms packetization doesn’t work for Call Transfer with ISN VB Symptom: With ISN Voice Browser, packetization is 20ms even if gateways are configured for 30ms.
Internet Service Node (ISN) 2.0 Release Notes Page 13 Identifier Severity Headline Release - note Enclosure CSCma05957 4 Unknown MicroApp needs to return an error code to the ICM In the ICM configurat.
Internet Service Node (ISN) 2.0 Release Notes Page 14 Identifier Severity Headline Release - note Enclosure CSCma08819 4 When AS List changed, calls accepted before communication estab lished anybody .
Internet Service Node (ISN) 2.0 Release Notes Page 15 Identifier Severity Headline Release - note Enclosure CSCma12008 4 At startup AS logs incorrect message: Adding new Voice Browser: 127.0.0.1 In the Application Serv er start up logs there is an entry "Adding new Voice Browser: 127.
Internet Service Node (ISN) 2.0 Release Notes Page 16 Identifier Severity Headline Release - note Enclosure CSCma20667 4 Null pointer exception in AS warning message Rarely, the following error messag e will appear in the Application Server logs: 824: Oct 09 17:33:43.
Internet Service Node (ISN) 2.0 Release Notes Page 17 Identifier Severity Headline Release - note Enclosure CSCma23587 4 VB may return RNA for other transfer failure conditions The ISN VB is incorrectly sending a RingNoAnswer r esult for some transfer failures which occur for reasons other than RingNoAnswer.
Internet Service Node (ISN) 2.0 Release Notes Page 18 Identifier Severity Headline Release - note Enclosure CSCma2 4166 4 Call gets stranded in VB during rare combination of events Symptom: In ShowActiveCalls from VBAdmin, call is in "Transferred" state for days.
Internet Service Node (ISN) 2.0 Release Notes Page 19 Identifier Severity Headline Release - note Enclosure CSCma23753 5 Wrong VB error message if no file found when using file: to access If fetching media files using "file:..." and the file is not present, the resulting error message in the ISN voice browser is not correct.
Internet Service Node (ISN) 2.0 Release Notes Page 20 5.2. Significant Defects in Other Components which Affect ISN Solution (ordered by severity) Identifier Comp.
Internet Service Node (ISN) 2.0 Release Notes Page 21 Identifier Comp. Severity Headline Release - note Enclosure CSCdw39759 CCM 3 INFO message should be used for ringback tone gen eration for IP phon.
Internet Service Node (ISN) 2.0 Release Notes Page 22 Identifier Comp. Severity Headline Release - note Enclosure CSCea03950 GW 3 FetchTimeout not working Sympto m: The HTTP response timeout does not timeout as specified in vxml script. Workaround: None.
Internet Service Node (ISN) 2.0 Release Notes Page 23 5.3. IS N 1.0.1 Defects Fixed in ISN 2.0 (ordered by ID) Identifier Severity Headline Release - note enclosure CSCma06207 4 AF port update is not consistent Changing the Alarms Forwarder (AF) port on the App Server does not work, and causes the communication to bre ak.
Internet Service Node (ISN) 2.0 Release Notes Page 24 Identifier Severity Headline Release - note enclosure CSCma16843 4 Ports not set for prerouted calls will cause AS to go Out of Service If the preroute ports are not set, the first prerouted call will make the AS go Out of Service indefinitely.
Internet Service Node (ISN) 2.0 Release Notes Page 25 Identifier Severity Headline Release - note enclosure CSCma19209 4 PD locales f or simultaneous calls may be intermixed Under rare conditions, and.
Internet Service Node (ISN) 2.0 Release Notes Page 26 Identifier Severity Headline Release - note enclosure CSCma22502 3 VB does not relay the DTMF from the outbound leg to the inbound leg Symptom: DTMF digits entered from an IP phone cause the caller to be disconnected when the transfer is bridged via the Voice Browser.
Internet Service Node (ISN) 2.0 Release Notes Page 27 Identifier Severity Headline Release - note enclosure CSCma23779 2 VB can’t load media file with long duration on local machine Symptom: Caller gets dead air indefinitely waiting for prompt to play.
Internet Service Node (ISN) 2.0 Release Notes Page 28 § Registered Cisco.com users can order the Documentation CD - ROM through the online Subscription Store: http://www.
Internet Service Node (ISN) 2.0 Release Notes Page 29 To access Cisco.com, go to the following website: http://www.cisco.com 7.2. Technical Assistance Center The Cisco TAC website is available to all cust omers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Status Acoustics 2 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Status Acoustics 2 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Status Acoustics 2, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Status Acoustics 2 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Status Acoustics 2, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Status Acoustics 2.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Status Acoustics 2. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Status Acoustics 2 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
