Manuel d'utilisation / d'entretien du produit 10000 du fabricant Spectra Logic
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Copyri ght © 200 2 Spectra Logi c Corporatio n. All rights re served. P.N. 92 844007 Revisi on C.
Notices 2 Notices Except as expressl y stated herein , Spect ra Logi c Cor poration makes avai lable t he Spe ctra 10 000 Lib rary and associated documentation on an “as is” basis, without w arran.
Noti ces 3 W arnings and Cautions Ta p e s Caution: Use only the data cartridges approv ed for use in the particular driv es installed in your Spectr a 1000 0 librar y . Im proper data cartr idges will result in damage to the driv es, librar y and cartridges.
Notices 4 Rack M ounting Cabling Caution: Flat SCSI cables need a minimum rack depth of 27 inches , and the rack must be EMI/RF I shielded. Round SCSI cables need a minimum rack depth of 29 inch es. Caution: The librar y unit should be properly grounded to the rack equipment.
5 Conte nts Notice s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 License Ag reement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 Chapter 3. Preparing the Library 25 Unpacki ng the Librar y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 5 Selecting an Approp riate Envir onment for the Libr ary . . . . . . . . . . . . . . . .
Contents 7 Chapter 6. Maintaining the Librar y 79 Access ing Librar y Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 0 Access ing Drive I nforma tion . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 8 Appendix A. Library Specifications 111 Librar y Specificati ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Sony AIT Ta pe Drive Spec ificati ons . . . . . . . . . . . . . . . . . . . . . .
9 1 Introduc tion About This Guide This guide descri bes the installation a nd operation of the Spectra 10000 libr ar y , including troubleshooting information. This guide addresses netw ork administrator s who maintain and operate their backu p systems.
Chapter 1. Introduct ion 10 About the Spec tra 10000 Librar y The Spectra 10 000 libr ary configured for SCSI operati on includes up to four Sony AI T tape driv es and one fix ed tape carouse l, whic h can store up to 43 data cartridges.
Chapter 1. Introduct ion 11 Librar y Components Fr ont P anel Compon ents Front Panel Release This releases the hinged front door pa nel when a plastic card is slid through it, allowing y ou to access the librar y air filter for inspection or replacement.
Chapter 1. Introduct ion 12 Library Menu Screens Each menu screen on the library uses interactiv e buttons, lik e thos e shown be low . Y ou can touch these b uttons to view other screens or to ch ange librar y settings.
Chapter 1. Introduct ion 13 The ov erall structure of the menu screens is illustrated in th e following diagr am; important settings are listed beside the screen from which the y can be adjusted .
Chapter 1. Introduct ion 14 Internal C omponents Ta p e D r i v e s The lib rar y includes up to four Sony A I T tape drives, installed in the libr ar y on customized Spectra Logic driv e sleds.
Chapter 1. Introduct ion 15 SCSI Library Rear Panel Components SCSI P or ts The four SCSI por ts enable you to connect the libr ary as a device on a SCSI bus, and attach terminators for proper device termination. Drive SCSI IDs The SCSI ID switches contr ol the SCSI IDs for installed tape drives.
Chapter 1. Introduct ion 16 Fibr e Channel Library Rear P anel Componen ts Fibre C hannel P or t The Fibre Channel port allows you to choos e betw een three GBICs for your librar y cabling. Ethe rnet Port T his port allows Spectra Logic suppor t technicians to ga in information about y our library .
Chapter 1. Introduct ion 17 Library Configuration The library configuration switch deter mines the operating mode of the library . The librar y configuration switch default setting is 0. Fuse L ights There are three fuse lights, one for ea ch fuse. When y ou need to replac e one of the librar y fuses, the ap pr opriate fuse light will light up.
Chapter 1. Introduct ion 18 Storage Management Options Follo wing are a few examples of h ow the Spectra 10000 librar y can be used in different storag e management environments. Direc t Atta ched Stora ge (D AS) Environme nt Netw ork Attach ed Stor age (NAS) En vironmen t Figure 1-6 A SCSI library in a DAS environment.
Chapter 1. Introduct ion 19 Storage A rea Netw ork (SAN) En vir onment Fig ure 1-8 A Fibre Channel library in one type of SAN environment. Figure 1-9 A Fibre Channel library in another ty pe of SAN environment.
Chapter 1. Introduct ion 20 Professional Ser vices Spectra Logic’ s Professional Services group pro vides many services related to Spectra Logic libra ries. These ser vices include ins tallation, re location, recer tification , consulting, tr aining, maintenance, and more.
21 2 Preparing the Host S y st em This chapter reviews the follo wing operating system information : • Selecting a SCSI Bu s for the Libr ar y (SCSI Libraries Only) • Determining SCSI ID Usage •.
Chapter 2. Preparing the H ost System 22 S elec ting a SCSI Bus for the Librar y (SCSI Libraries Only) The single-ended/low-v oltage differential (S E/L VD) librar y operates in either single- ended or low-v oltage differen tial SCSI mode, dep ending on the type of b us that is attached.
Chapter 2. Preparing the H ost System 23 alread y in use, and wh ich SCSI IDs are still av ailable. The librar y requires one SCSI ID for each installed drive, as w ell as a SCSI ID for the librar y itself.
Chapter 2. Preparing the H ost System 24.
25 3 Preparing the Library Preparing the library includes the following , which are outlined in this chapt er: • Unpacking the Librar y • Selecting an Appropriate E nvironment for the Libr ary •.
Chapter 3. Preparing th e Librar y 26 S elec ting an Appropriate En vironment for the Library Med ia a nd Ha rd ware E nviro nme nt When planning the installation of your librar y , note that the librar y , drives a nd media must be mainta ined in a controlled enviro nment.
Chapter 3. Preparing the Librar y 27 Air Q ualit y Large quantities of airborne particles cause erratic operation of the driv es and library . The library comes with a n inta k e air filter behind the front panel to reduce the amount of airborne particulates entering the library .
Chapter 3. Preparing th e Librar y 28 Preparing to Conn ec t th e Libra ry Before connecting the librar y to the host system, y ou must prepare the library by completing the following steps: 1. Select the mode of librar y operation . See Selecting th e Mode of Library Operation on page 29.
Chapter 3. Preparing the Librar y 29 S elec ting the Mode of Librar y Opera tion A SCSI librar y can operate in either single-bus or dual-bu s mode. Note: The follo wing information on single-bu s and dual-bu s librarie s only applies to SCSI libraries.
Chapter 3. Preparing th e Librar y 30 Dual B us Mode If you wa nt to use tw o hosts, or if you ha v e a librar y (either sin gle-ended or differential) with three or four insta lled drives and w ant t.
Chapter 3. Preparing the Librar y 31 Split-Bus Co nfigura tion The librar y firmware v ersion 5.00 (and later) has the ability to logically split the librar y into tw o separatel y addressable logica l library systems. This feat ure allows tw o hos t machines to s hare the same library hardw are.
Chapter 3. Preparing th e Librar y 32 By default, the Librar y 2 Slots is set to Off for no sp lit logical librar y operation (Fig ure 3- 2). 2. Using the Librar y 2 Slots field, set the number of slots dev oted to the second logical libr ary .
Chapter 3. Preparing the Librar y 33 Managing the Spl it-Bus Configura tion A split log ical library appears t o the hos t system as tw o i ndependent ph ysical libraries. In the example below , the li brar y is config ured as tw o logical libr aries, where Logi cal Librar y 2 has 10 slots a nd its SCSI ID is set to 5.
Chapter 3. Preparing th e Librar y 34 As explai ned abo v e, each logical library has a s eparate SCSI bus, separate driv es, and separate sl ots. The followi ng diagrams illus tra te different logical li brary configuratio ns.
Chapter 3. Preparing the Librar y 35 P ossible Logica l Library Configuration 2 In the exam ple below , the division of slots is not equal betw een host machines.
Chapter 3. Preparing th e Librar y 36 S etting SCSI IDs First, make sure that th e libr ary pow er is off, then set the librar y on a work surface with the rear panel facing you . Note: The following S CSI ID infor mation on ly applies to SCSI l ibrar ies.
Chapter 3. Preparing the Librar y 37 Librar y SCSI ID In both single and dual bus m ode, the Library SCSI ID switch on the rear panel determines th e SCSI ID for S CSI Bus 1.
Chapter 3. Preparing th e Librar y 38 S etting the Lib rar y Configura tion Switch Wi th the librar y off, use the Spectra Logic scre wdr iver to set the configuration switch. The librar y configur ation switch deter mines the operating mode of the librar y .
Chapter 3. Preparing the Librar y 39 Co nnec ting the SCSI Cables and T ermina tors Four 68-pin micro-SCSI con nectors on the rear panel connect the li brar y to the s ystem SCSI busse s. The SCSI connectors are labeled SCSI P ort 1 (I N and OUT) and SCSI Port 2 (IN and OUT).
Chapter 3. Preparing th e Librar y 40 Connec ting the S erial Ca ble Most backup softw are pa ckages do not requ ire a serial connection betw een the library and th e host . • W ith the SSCL inter face, you will need both ser ial and SCSI connections b etw een the host an d the librar y .
Chapter 3. Preparing the Librar y 41 Connec ting the Librar y to Fibre Ch annel Consult the documentat ion for y our host operatin g systems and Fi bre Channel ad apter card s for informati on on ad ding n ew de vices.
Chapter 3. Preparing th e Librar y 42 The library suppor ts arbi trat ed loop topology with various meth ods of connectivity . Connect the other end of the cable accordin g to your Fibre Channel connectivity as directed in the ta ble below and in Figure 3-11, Figure 3-12 and Figure 3- 13.
Chapter 3. Preparing the Librar y 43 Co nnec ting the A C P ow er Connect the A C pow er cord supplied with the librar y to the A C connector on the rear of the librar y .
Chapter 3. Preparing th e Librar y 44.
45 4 Configuring the Library After y ou ha ve p repared and connected the host and the library , you are ready to pow er u p the library and configure the librar y settings using the touch screen display .
Chapter 4. Configuring the L ibrary 46 5. T ouch the + and - symbols next to the SCSI Bus 2 ID button to scroll throu gh the SCSI IDs and select the ap propriate setting. 6. To u c h Save Parms > Y es to restart the librar y and sa v e chang es. 7.
Chapter 4. Configuring the L ibrar y 47 S etting Librar y P arameters Set the library’ s operating parameters by using the four library configuration screens. In these screens, at any point, y ou can: • T ouch Load Defaults to load factory preset settings for all parameters.
Chapter 4. Configuring the L ibrary 48 Brightness, Contrast , and V olume Set the front panel’ s brightness, contrast, and volum e from the first Configuration screen.
Chapter 4. Configuring the L ibrar y 49 Time Set the time from the first Configuration sc reen. T o get there fr om the main screen, pres s Config . This procedure set s only the time the displa yed on the library’ s front panel; it does not affect any time setting s used by the ho st or ba ckup sof tware.
Chapter 4. Configuring the L ibrary 50 SCSI Initiat or Set the SCSI Initiator m ode from the second configuration screen; to get there from the main screen, press Config > More . Unless specifically recom mended by the backup software v endor , leave the SCSI Initiator on.
Chapter 4. Configuring the L ibrar y 51 Fi bre Channel In forma tion Screen This screen provides infor m ation on the Fibre Channel connection and controller . T o access the Fi bre Channel inform ation screen, touch the Fibre Channel button on the firs t C onf igurati on scree n ( Figu re 4-1) .
Chapter 4. Configuring the L ibrary 52 The fields are described here: Loop ID The library’ s current ID number on the F ibre Channel loop. See Soft and Ha rd A ddresses on pag e 53 for i nformation on how Fibre Channel ID numbers are assigned.
Chapter 4. Configuring the L ibrar y 53 Soft and Hard Addresses When a Fibre Channel loop initializes, it tries to assign reques ted ID numbers to devices that us e hard addresse s, then dyna mically a ssigns soft add resse s to oth er devices from remaining a vailable numbers .
Chapter 4. Configuring the L ibrary 54 C onfiguring Librar y T ape Driv e Settings Depending on the host you ar e using with the library , you ma y need to adjust the driv e emulation settings used b y the library drives. Fr om the ma in screen, press Config > More > More to access the third configuration screen.
Chapter 4. Configuring the L ibrar y 55 Checking for C orrect Operation T wo performance checks should be perfor med on all new libraries after connec ting and configuring the library and before pe rfor ming important backup and rest ore operations. If either per for mance check fails, contact Spectra Logic T echnical Sup por t.
Chapter 4. Configuring the L ibrary 56 2. From the main screen, touc h the SPECTRA 10 000 button to view the Spectra 10000 screen ( Figure 4-3). • Examine the SCSI ID list. Be sure that the librar y and drive SCSI IDs on this screen correspond to the SCSI IDs y ou need.
57 5 Opera ting the Librar y This chapter des cribes common tasks y ou ma y perfor m when op erating the librar y , including: • Inserting T apes •M o v i n g T a p e s • R emoving T apes • V .
Chapter 5. Operating th e Library 58 Inser ting T apes Individually Loading Tapes T o load a single tape into the library: 1. Insert a tape into the librar y front door with the write- protect switch dow n, as illustrated in the diagram on the library door .
Chapter 5. Operating the L ibrary 59 Moving T apes T o mov e a sing le tape, u se the Mo v e T apes sc reen. T o access this sc reen, from the main screen, touch Main > Move Ta p e s . T o mo ve a tape: 1. Place a tape into the door slot. The d oor indicator on the Mov e T apes screen dark ens, indicating the tape is loaded into the door .
Chapter 5. Operating th e Library 60 Removing T apes There are sev eral different wa ys to remo v e tapes fr om the library , including: Bulk Unload Emptying all tapes from the librar y . Ex change Med ia Emptying and replacing librar y tapes. Queued Un load Emptying tapes tagged as old or vaultable from the library .
Chapter 5. Operating the L ibrary 61 Ex change Media This feature allows you to sequent ially replace ta pes that w ere just unloaded using the bulk unload feature. T o ex change new media for old media as tapes are unloaded: 1. From the main screen, tou ch Move T apes .
Chapter 5. Operating th e Library 62 this feature). When this period expires, the library displa ys the Queued Unload message on the main screen (Figure 5-1).
Chapter 5. Operating the L ibrary 63 T o begin the queued unload: 1. T ouch the Que ued Unload button in the center of the main sc reen. The Move T apes screen appears. Only the location s of tape s tagged for a queued unload are shown as occupied. All other slots are shown as em pty .
Chapter 5. Operating th e Library 64 View ing and E nabling Bar Co des Enable bar code scanning options using th e librar y’ s fourth Con figuration sc reen, shown belo w . T o view the fourth Configuration screen, press Mor e fr om the third Configur ation screen.
Chapter 5. Operating the L ibrary 65 Barcode Chksum The librar y supports Code 39 bar code labels, with or without a checksum digit. Configure the library fo r the ty pe of bar codes y ou are using: • If yo u are using bar codes with a ch ecksum character , touch the + sy mbol to enable Barcode Chksum.
Chapter 5. Operating th e Library 66 The bar code scr een display s the bar code numbers an d slots of bar coded media as follows: • The first column (Slot) displa ys the number of the slot in which the ta pe is located.
Chapter 5. Operating the L ibrary 67 Crea ting a Back up Fi rmw are T ape Y ou should alw a ys ha v e a backup code tap e on hand before y ou upgrade to new er firmwa re, or fo r backing up or replac ing corrupted li brar y fi rmware.
Chapter 5. Operating th e Library 68 Upgrading Librar y Firmware Y ou can upgrade the librar y firmware to take ad vantage of new features or system compatib ility dev elop ed for the library . Alwa ys hav e a backup code ta pe on hand before yo u upgrade library firmwar e.
Chapter 5. Operating the L ibrary 69 Loading Library Firmware 1. If a tape is present in Drive 1, unload it fr om the drive. 2. From the main screen, select Menu > Miscellaneous > Load Firmware . The Code T ape screen appears (Fi gure 5-5) and returns the following message: WARNING: This changes your firmware! Abort to keep current code.
Chapter 5. Operating th e Library 70 4. To u c h OK to begin the firmware upgrade. Library control rev er ts to the boot code and the FPROMs ar e updated with the new code. After a succes sful code dump, the library reboots with the new code (this take s appro ximately two mi nutes).
Chapter 5. Operating the L ibrary 71 Upgrading Driv e Firmw are T o upgrade the driv e firmware, y ou need an AIT code tape containing the la test drive firmware; y ou can obtain th is from Spectra Logic. Before y ou update firmwar e, ensure that: • The driv e to be updat ed is empty .
Chapter 5. Operating th e Library 72 Resett ing Driv e Emula tion 1. Go to the main Configuration screen and touc h More > More > More to get to the Emulate 1/2 and Emulate 3/4 buttons. 2. Confirm that the values are set the sam e as recorded at the beginning of this procedure.
Chapter 5. Operating the L ibrary 73 U sing P assw or ds Spectra 10 000 libr aries have three lev els of password protection. System Administrator This person has the highest lev el of access to the librar y . Each library is shipped with a unique sy stem admin istrator’ s passw ord .
Chapter 5. Operating th e Library 74 Lockin g Screen s Any one with the User pas swor d can lock th e library screens and pre vent a non-us er from accessing the librar y functions. T o lock library screens: 1. From the Mis cellaneous screen, touch Lock Scr een .
Chapter 5. Operating the L ibrary 75 4. T o access library functions, enter the user password wh en prompted. The Screen U nlocked di alog box ap pears, pr ompting yo u for conf irmation. T ouch OK . All librar y screens are unlocked (Figure 5-7) . Note: The Syst em Admini strat or pas sword also unl ocks t he libr ar y scre ens.
Chapter 5. Operating th e Library 76 Cop ying Data From Non- AIT T apes to AIT T apes The media compatibil ity engine (MCE) allo ws y ou to copy data from one non-AIT data tape to an AIT tape. F rom the main menu sc reen, touch MCE to acces s the MCE utility .
Chapter 5. Operating the L ibrary 77 Using the MCE Utility T o access the MCE screen, touch the MCE butto n from the main menu screen. The MCE Select screen appears (Fig ure 5-8). T o copy a non-AI T tape to an AIT tape: 1. Select the location of the sou rce tape.
Chapter 5. Operating th e Library 78.
79 6 Maintaining the Librar y This chapter describes tas ks yo u may perfor m when maintaining the library , including: • A ccessing Libra ry Infor mation • Accessin g Driv e Information • R epl.
Chapter 6. Maintaini ng the Libra ry 80 Accessing Librar y Informa tion T o access detailed library information, check the statistics an d information located on the Spectra 10000 screen. Spec tra 10000 Screen From the main screen, touc h SPEC TRA 10 000 to acce ss this screen.
Ch apt er 6. Main tain in g the Libr ary 81 Accessing Driv e Informa tion There are sev eral wa ys to acces s detailed library infor mation, i ncluding checking the statistics and information located on: • The Dr iv e Information screens • The E CC screens.
Chapter 6. Maintaini ng the Libra ry 82 From the Driv e Info screen, y ou can: • T ouch the Upgrade button to mo v e a firmwa re upgrade tape from the library door into the driv e. When the driv e finishes reading the tape, the tap e mov es bac k to the library door .
Ch apt er 6. Main tain in g the Libr ary 83 MD S/N Drive informat ion. Revision Number Used only for diagnostic troubleshooting. Drive S/N Drive serial numb er .
Chapter 6. Maintaini ng the Libra ry 84 Replacing the Air Filter Spectra 10 000 libr aries have a front panel with a removable air filter . Inspect these filters ev ery three to four months and repla ce as necessary . If the filter is contaminated, replace it.
Ch apt er 6. Main tain in g the Libr ary 85 2. Swing the gr ill open (Fig ure 6-5). 3. Inspect the filter , replacin g if necessary . 4. Close the grill, making sure that it snaps shut.
Chapter 6. Maintaini ng the Libra ry 86 Clea ning Drives Bui lt-In C lea nin g Feature The Sony AIT drive uses a built-in head cleaner designed to last for the life of the d rive.
Ch apt er 6. Main tain in g the Libr ary 87 T ape Driv e Head Cleaning Head cleaning with a Son y SDX-T CL cleaning cartridge should be perf ormed ev ery 100 hours of driv e use or less. Greater frequenc y is required in the following situations: • W hen the library is installed in area s ha ving high amounts of airborne particulates.
Chapter 6. Maintaini ng the Libra ry 88 Handling T apes Proper handling of tape catridges is es sential to ensuring data integr ity . • T ape cartridges must be kept in a clean, du st-free environment . Store tape cartridges in a sealed container when they are not loaded in the library .
Ch apt er 6. Main tain in g the Libr ary 89 P acking the Library for S hipment If you a re shipping the library: From One Location to Anothe r Note the packing procedur es outlined under Pa c k a g i n g , below .
Chapter 6. Maintaini ng the Libra ry 90 6. Place the top foa m cushions ov er the library (Figure 6-6). 7. La y the necessary paperwor k in the library box. 8. Seal the bo x with hea vy pac king tape. 9. Place the shipping label on the bo x. Caution: Make sure tha t you us e a shipping compan y appro v ed by Spectra Logic.
Ch apt er 6. Main tain in g the Libr ary 91 Additional Medi a and Accessories Certified Media High-Qualit y Media Spectra Logic cer tifies only Sony AIT Advanced Metal Ev aporated (AME) car tri dges, rece ived directly fr om the m anufac turer . Lifetime Guarantee Spectra Log ic provides a lifetime guaran tee on all Cer tifi ed Media.
Chapter 6. Maintaini ng the Libra ry 92 Ordering Media and Accessories T o take advantage of the man y benefits offered by ap prov ed Spectra Logic media and accessories, contact y our sales representa tiv e, and reference the part numbers below . T o order Certified Media, you can also use the Certified Media order form found at http://www .
93 7 T roubleshooting This chap ter provides sugges tions for solvin g problems that yo u might encounter when configuring or oper ating the librar y .
Chapter 7. T roubleshooting 94 Librar y Operation Problems Library hangs, will not boot , or do es not c ommunic a te with h ost 1. Check that the lib rar y power cord is plugged into an ac tive 120-v olt or 220-volt AC p o w e r s o u r c e .
Chapter 7. T roubleshooting 95 Library pow ers up with driv e faults If the library pow ers up, b ut registers f aults on installed driv es, touch one of the driv e buttons sho wing a fault to see a detailed displa y of error inf ormation. If the error described is No response from SCSI target : 1.
Chapter 7. T roubleshooting 96 3. Slide the cov er back ab out one-half inch , then lift the cov er off the librar y . 4. Check if you hav e a driv e installed in the Dr iv e 3 slot position. • I f you do not ha ve a d rive in the Driv e 3 slot position, skip to Step 6.
Chapter 7. T roubleshooting 97 6. The fuses are visible through th e fuse c utout in the library base plat e. Replace the blown fuse with a f ast-blow (standard) fu se. 7. If necessary , r e-install Driv e 3. i. Slide the driv e back into its slot on the bas e plate.
Chapter 7. T roubleshooting 98 Driv e fault displa y ed T ouch the drive button for the drive sho wing the fault (Driv e 4 in Fi gure 7-5) to view the detailed fault error information on the first Driv e Info screen. The Drive Info sc reen describes the caus e of failure or displa ys a n error code.
Chapter 7. T roubleshooting 99 Driv e alert display ed T ouch the drive button sho wing the aler t (Driv e 3 in Figure 7-6) to view the detailed alert in formation on the first Drive Info screen. The Drive Info sc reen describes the caus e of the alert: Ta p e L i f e The tape being used ma y be a t the end of its usable life.
Chapter 7. T roubleshooting 100 Sy s t em Fa u l t w i t h D r i ve Fa u l t A system fault ma y be conc urrent with a drive fault. In Fi gure 7-7, the Driv e 2 is also showing a F A UL T indication. F or addition al information on driv e faults, see Drive fault displa yed on page 98.
Chapter 7. T roubleshooting 101 T ape Driv e Problems T ape dr iv e wi ll not w rit e dat a 1. The tape may be write-protected, or at th e end of its usable life.
Chapter 7. T roubleshooting 102 T ape stuck in driv e If the library does not resp ond to a mo v e co mm and and the initial so urce is a driv e, the tape ma y be stuck in a tape drive. 1. Repeat the mov e command from the Mov e T apes screen. If the library still does not respond, then the tape ma y be stuck in the drive .
Chapter 7. T roubleshooting 103 Bar Code Problems Labels not read 1. On the librar y’ s four th Configuration screen, ensure that the Barcode Enable setting is set to ON . P ow er cy cle the library , then confirm that the library is reading b ar codes corr ectly .
Chapter 7. T roubleshooting 104.
105 8 T echnic al S uppor t and S er vice If you h a ve diff iculties with the library: During initial installation: Carefully review the p rocedures for preparing the host a nd prep arin g the l ibra ry in Ch apter 2 and C hapt er 3. During regu lar librar y operation: Review the symptoms listed in Ch apter 7.
Chapter 8. T echnical Suppor t and S er vice 106 Spec tra Logi c Repai r P olic y Limited W arranty Spectra Logic warrants the tap e librar y to be in good w orking order for a period of three full y ears from the date of sh ipment fr om Spectra Logic or an authorized S pectra Logic dealer .
Chapter 8. T echnical Suppor t and Ser vice 107 W arranty Shipping The library must be returned in the orig inal carton and packed with the origina l packing material . Failure to do so will v oid the wa rranty . See the label on the inside lid of the shipping container for inst r uctions on p acking the librar y .
Chapter 8. T echnical Suppor t and S er vice 108 Advanced T echnic a l S uppor t Options Adva nced Ex change S er vice Adv anced Exchange ser vice includes a ccess to a Spec tra Logic T e chnical Suppor t repr esenta tive from 8:0 0 a.m . to 5 :00 p.m.
Chapter 8. T echnical Suppor t and Ser vice 109 Contac ting T echnic al S uppor t Opening a S uppor t Ticket If y ou hav e a pr oblem which cannot be res olv ed by followi ng any of the sugg estions in Chapter 7. Troubleshooting , contact T echnical Support.
Chapter 8. T echnical Suppor t and S er vice 110 How t o Contact T echnical S uppor t Professional Ser vices Spectra Logic’ s Professional Services group pro vides many services related to Spectra Logic libra ries. These ser vices include ins tallation, re location, recer tification , consulting, tr aining, maintenance, and more.
111 Appendix A. Librar y Specific ations This chapter includes information on: • Librar y Specifications • Sony AIT T ape Dri v e Specifications • Sony AIT Media Speci fications • Bar Code Spe.
Append ix A. Librar y Spe cificatio ns 112 Phy sic al S pecific ations P o w er Re quirements Librar y Reliabilit y The library itself (ex cluding dri v es) has been des igned to exceed a useful service life of 10 y ears; duri ng this ti me, all performance and reliabilit y specifi cations are applicabl e.
Append ix A. Libra ry Sp ecifications 113 S ony AIT T ape Drive Specific ations This sec tion includes detail s on Sony AIT drives. For more information, consult the user manual for the dr ives installed in your library . Parameter Specific ation Ambient operati ng temperature a a.
Append ix A. Librar y Spe cificatio ns 114 A v ailable AIT Driv e Sy stem Compatibility Modes Compatibility modes need to be us ed only if specified for the operating system types this chapter . Most of the modes a re ther e for compatib ility with legacy oper ating syst ems.
Append ix A. Libra ry Sp ecifications 115 Funct ional Changes for Spec ific Drive Emulation Selec tio ns Selecting different AIT driv e emulation modes mak es the follo wing changes to the tap e driv e functionality . Emulation Sy stem Changes to Drive F unc tionality 0 Default ( all o ther con figur at ions ) Standard AIT drive operations.
Append ix A. Librar y Spe cificatio ns 116 S ony AIT Media S pecific ations This section outlines the media specifications and recommended bar codes for tape car tridges that can be used in the Spectra 10000 libr ary . Y ou can on ly use tape cartridges that are compatible with the driv es installed in y our library .
Append ix A. Libra ry Sp ecifications 117 Bar C ode Specific ations Spectra 10 000 libr aries can accommodate an optional b ar code scanner . • Use labels specifically de signed for AIT ca rtr idges. St andard 8 mm or 4 mm labels will not function properly .
Append ix A. Librar y Spe cificatio ns 118 The SCSI Bus When considering SCSI bus conf iguration , be sure to note: • W hether the bus and attach ed devices are single-ended , low-v oltage different.
Append ix A. Libra ry Sp ecifications 119 SCSI Cables and T ermina t ors The following SCSI cables and term inators are a vailable from Spectra Logic. Unless noted, all cables are 68-pin high-densi ty male to 68-pin high-density male.
Append ix A. Librar y Spe cificatio ns 120 Single-Ended/Lo w-V oltage Differential SCSI Conn ec tors Pin Assignments Pin assig nments for single-en ded/low-v oltag e differe ntial 68-pin micro-SCSI co.
Append ix A. Libra ry Sp ecifications 121 • W e recommend using activ e SCSI termi nator s on fast singl e-ended SCSI busses. The active terminator help s maintain a high degree of signal integrity a nd impro ves noise immunity . • A minus si gn (-) ne xt to the sign al indicates an activ e low signal.
Append ix A. Librar y Spe cificatio ns 122 High-V o ltage Different ial Differential SCSI Con nec tors Pin Assignments Pin ass ignments for differential 68-p in micro-SCSI connectors are listed in the.
Append ix A. Libra ry Sp ecifications 123 • On the differential SCSI bus, signal information is sent through a wire pair . The v oltage difference betw een the pair of si gnal wires determines the state of the signal . • A true DIF FSENS signal (activ e hig h) enables the differential dr iv ers.
Append ix A. Librar y Spe cificatio ns 124.
125 Appendix B . Regula tory and S afety Stand ar ds S afety Agenc y Standards The Spectra 10000 libr ary complies with the following domestic and international product safet y standards. • UL-1950 • C -UL (T ested to CSA 950 Standards) • VDE-0805/05 .
Appendix B. Regul atory and S afet y Standards 126 Japan BMPT Vfg 243/1991 W e her eby cer tify tha t the Spectr a 10000 librar y is in compliance with the r equirements of BMPT Vfg 243/1991 R FI suppressed. T he marketing and sale of th e equipment was reported to the Federal Offic e for T elecommunication P ermits (BZ T).
Appendix B. Regulator y and S afety Stan dards 127 EU Declaration of Conf ormity We : Spectra Logic Cor poration, 1700 Nor th 55th S treet, Boulder , CO 80301 USA declare under sole re sponsibility th.
Appendix B. Regul atory and S afet y Standards 128 The Spectra 10000 Libr ary complies with all safety rele va nt p ro visions referri ng to : • P rotection agains t electrical haz ards • P rotect.
129 Inde x A AC power connecting 43 warnings 3 accessori es library 25 ordering 92 adjusting the LCD 4 8, 49 agreements licensin g 2 warranty 106 air filter (r eplacing) 84 air quali ty environmental .
Index 130 certifications BMPT Vfg 24 3/1991 (Germa ny) 126 EU Declarat ion of Conformity 127 FCC 12 5 safety 125 VCCI (J apan) 126 changing host s 85 checksums 65 cleaner, tape h ead AIT cleaning cart.
Inde x 131 e-mail Spectra Logic ordering media 92 sales 92 tech nica l s uppo rt 1 10 emulation setting library 49 tape drive s ettings 54, 114–115 enclosed rack mo unt 27 environmental parameters 2.
Index 132 interface SSCL 10 internal components 14 inter nal pow er su pply 1 4 J Japanese VCCI Certification 12 6 K Knowle dge Base 1 10 L labels custom bar codes 91 ordering bar code 92 LCD adjust i.
Inde x 133 lithium battery warning 3 loading tape s 58 bulk load 58 exchange media 61 loaner library 106 locking sc reens 74 LVD SCSI 1 18 M mailing addres s Spectra Logi c main offi ces 2 maintenance.
Index 134 Q queued unloads 61 enabling 61 R rack mount library 27 read/write con fidence test 86 read/wri te errors troubleshooting 87 rear panel components Fibre Channel 16 SCSI 15 regu latory standa.
Inde x 135 single-ended SCS I 118 specification s AIT media 116 bar code labels 117 environmental 26 library 1 12 power 112 reliabili ty 112 tape drives 113 Spectra Logic main offices 2 sales 92 tech .
Index 136 U UCM board 14 unloading tapes 58 bulk unload 60 exchange media 61 queued unload 61 queued unloads 61 upgrades firmw are 68 V VCCI Certifi cation 1 26 version library fi rmware 8 0 volume ad.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Spectra Logic 10000 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Spectra Logic 10000 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Spectra Logic 10000, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Spectra Logic 10000 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Spectra Logic 10000, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Spectra Logic 10000.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Spectra Logic 10000. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Spectra Logic 10000 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
