Manuel d'utilisation / d'entretien du produit SNC-CS50N du fabricant Sony
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3-990-784- 11 (1) Netw ork Camera © 2005 Sony Corporation SNC-CS50N/CS50P User’ s Guid e Software V ersion 1.0.
2 Owner's Recor d The model and serial nu mbers are located on th e bottom. Record these numbers i n the spaces pro vided belo w . Refer to these numb ers whene ver you ca ll upon y our Sony d ealer re gardi ng this prod uct. Model No . _____________ _______ Serial No.
3 A TTENTION The electromagn etic f ields at speci f ic frequenc ies may influence the pi cture of the uni t. For t he cust omer s in Nethe rla nds V oor de k lanten in Nederla nd Gooi de bat terij niet we g, maar l ev er hem in als KCA. NO TICE TO USERS © 2005 Son y Corporation.
T able of Content s 4 T able of Cont ents Overvie w Fea tures .. .................. ........................... .................. . 6 How to Use Thi s User’ s Guide ........... ................... 6 Prec autions ...... ........................... .
T able of Cont ents 5 Outputting A udio Lin ked t o Alarm Detect ion— V oice alert Menu ........... .................. .................. ... 52 Sett ing t he Opera tio ns from the Viewe r — T rigger Menu ..................... .................. .
Over vi ew F eatures 6 Overvie w Featur es This pro duct is a n etwor k camera ad opting t he Super Exwa ve TM CCD sensor 1/ 3 type CCD. The ca mera has the follo wing features: • High sensit i vity (minimum il luminati on: 0.
Over vi ew Precau tions 7 Precauti ons This So ny product has be en design ed with sa fety in mind. Ho we ver , if not used prop erly elec trical pr oducts can cause f ires whi ch may lea d to serious body i njury . T o a void such acciden ts, be sure to heed the follo w ing.
Over vi ew System Re quirements 8 System Require ments These are the requi rements for the comput er that displays the imag e or contro ls the camera. Processor Pentium 4, 1.5 GHz or higher (Pentiu m 4, 2.4 GHz or higher rec ommended) RAM 256 MB or mor e OS Microsoft W indows 2 000, W indows XP We b b ro w s e r Internet Explorer V er .
Prepar ation Assignin g the IP Addre ss to the Camera 9 Preparation The Preparation secti on expl ains what the administrator has to prepare for moni toring images after installation and connect ion of the camera.
Prepar ation Assign ing the IP Addr ess to th e Camera 10 7 Set the IP address. T o obtain the IP address automatically from a DHCP server: Select Obtain an IP address automatical ly . The IP add ress, Subnet mask and Def ault gate way are a ssi gne d au tom ati cal ly .
Prepar ation Accessin g the Camer a Using the W eb Browser 11 The welcome page of the n etwork camera i s displa yed. Note If the IP address is not set correctly , the welcome page does not app ear after step 12. In that case, try to set the IP address agai n.
Prepar ation Accessing t he Camera Using the W eb Brows er 12 When the main v ie wer of the camera is displayed f or the first time When you cli ck Ente r , “Security W arning” is displayed. When you cli ck Ye s , Acti veX cont rol is inst alled and the main viewer is displa yed.
Prepar ation Basic Con figurat ion by the Ad ministra tor 13 Basic Configuration b y the Administrator Y ou can moni tor the camera image by lo gging in with the init ial co nditio ns set f or this net work cam era. Y ou can also set v ari ous functions acco rding to the installi ng position, ne twor k condit ions or purpose o f the camer a.
Operat ing the Camera Administra tor a nd User 14 Operating the Camera The Operating the Camera se ction exp lains ho w to monitor the image from t he camera using you r W eb bro wser . Use Interne t Explorer a s the W eb brow ser . The functi ons of th e camera shoul d be set b y th e Admini strator .
Operat ing the Camera Logging in to Homepage — W elcome P age 15 Logging in to Homepa ge — W elcome P age Logging in as a user 1 Start the web bro w ser on yo ur compute r and typ e the IP addr ess of the camer a you want to monit or . Th e wel com e pa ge is displa yed.
Operat ing the Camera Logging i n to Homepage — W elcome P age 16 W ith the Activ eX viewer W ith the Ja va applet viewer Contro l the camera from the m ain viewer . Note If the welcome page do es not start correct ly , the security le ve l of the Intern et Explorer may be set t o higher t han Medi um .
Operat ing the Camera Configura tion of Main Vie wer 17 Jav a applet vie wer Y ou can select thi s viewer when t he camera image is in JPEG . The frame r ate is lower tha n the ActiveX viewer . The Ja va applet vi ewer op erates only whe n Jav a is installe d and Jav a (Sun) is enable d.
Operat ing the Camera Configur ation of Main Vie wer 18 Main menu Setti ng Click to displ ay the Adm inistrato r menu. (pa ge 25) Y ou can operate thi s function o nly when lo gging in as the administra tor . Hom e Displays the welcome pa ge. Camera contr ol section Frame rate (Displayed only when the camera image i s in JPE G .
Operat ing the Camera Controlling t he Monitor Image 19 Monitor Image The image shot by the camera is sho wn here. The date and time is di splayed at th e top of th e windo w . Contr olling the Monitor Image Y ou can moni tor the camera image on the moni tor windo w of the main vi ew er .
Operat ing the Camera Capturing a Monito r Image 20 camera settings (imag e size and image qu ality setti ngs). 3 Select the vi e w size. Click View size list box to select th e view size from Au t o , 640 × 480 , 320 × 240 , or 160 × 120 .
Operat ing the Camera Sending an I mage File 21 3 T o clos e the capture wind ow , click Cancel or Clos e . Savi ng the captured image With the Active X vi ewer 1 Capture the monit or image. 2 Click Sa ve . The Save As dialog appears. 3 Select JPEG or Bit map as Sa ve as type .
Operat ing the Camera Recording a Still Image in the Memory / Controll ing Alarm Output 1, 2 22 Recording a Still Image in t he Memory Y ou can capture a camera image a s a still pi cture and record on in an A T A memory card (not supplied).
Operat ing the Camera Controlling Da y/Night Functio n / Pla ying the Audi o File St ored in the Camera 23 Controlling D a y/Nigh t Function Y ou ca n control the Day/Ni ght funct ion On ( night mode) and Of f (day mod e). T o use t his functi on, you ne ed to make Day /Night act ive in the T rigger menu of the Administr ator me nu (page 54).
Operat ing the Camera Switching TCP/UDP T ransmission Mode 24 Switching TCP/UDP T rans mission Mode Y ou can select TCP or UDP as the communication port for the vi deo/audi o data. This function can be used when Mod e (video c odec mode) (page 33) is set to MPEG4 and the Activ eX vie wer is used.
Administ rating the Came ra Basic O perat ions of Admi nistra tor Menu 25 Administrating the Camera The Admini strating the C amera secti on ex plain s ho w to set the functions of the camera b y the Administrator . For the monitoring of t he camera image, see “Operating the Camera” on page 14.
Administ rating the Came ra Basic Op erations of Administ rator Men u 26 Example: Syste m menu 5 Select the required tab abo ve the menu, and set each setti ng option in th e tab . Example: “Syst em” menu “Date & time” tab See pa ges 27 to 63 f or det ails of the m enu t abs an d setti ng option s.
Administ rating the Came ra Configuring the Sys tem — System Menu 27 Imag e me mor y Displays the Image memory menu for recording an image/audio f ile, etc.
Administ rating the Came ra Con figur in g the Sy stem — Sy stem Menu 28 Homepage Select the homepage t o be displ ayed when you ent er the camera IP address i n your bro wser’ s web addr ess box. Default: Displays the homepage stored in the camera.
Administ rating the Came ra Configuring the Sys tem — System Menu 29 Automatica lly adjus t clock for daylight savi ng time ch ang es When you select it, the clock i s automatical ly adjusted according t o the daylight sa ving time of t he selected time zone.
Administ rating the Came ra Setting the Camera I mage a nd A udio — Camera Me nu 30 System log T ab The data of the software acti vity o f the camera is recor ded in this log. It incl udes data th at is usefu l when a proble m occurs. Click Reload to r eloa d the lates t da ta.
Administ rating the Came ra Setting the Camera Imag e and A udio — Camera Menu 31 • The frame rate lowers half when Stabil izer is set to On . • The stabilize r may not b e ef fecti v e dependi ng on the de gree of osci llation. Microphone Select whether you are go ing to send t he audio fr om the m microphone i nput conn ector .
Administ rating the Came ra Setting the Camera I mage a nd A udio — Camera Me nu 32 Bac kligh t com pensa tion When you sel ect On , the backlight compensation function st arts to work. Note When Bac klight com pensation is set to On , a hunt ing may be generated d ue to a picture.
Administ rating the Came ra Setting the Camera Imag e and A udio — Camera Menu 33 Click Sch edu le and the setting menu for the ef f ecti v e period is di splaye d. (“Se tting the Schedul e — Schedule Me nu” o n page 55) Sensor: Controls the Day/Night mode by sync hronizi ng it w ith th e sen sor i nput.
Administ rating the Came ra Setting the Camera I mage a nd A udio — Camera Me nu 34 4 Click OK at the bottom of the win dow . The cropped image is display ed on the main vi e wer . 5 T o close the image, c lick in the upper -right corn er . Frame r ate Set the frame rate of the ima ge.
Administ rating the Came ra Setting the Camera Imag e and A udio — Camera Menu 35 Streaming T ab Use this tab to set the i tems for the tr ansmission by UDP or multi cast. Unicas t strea ming Specify th e transmissi on port numbers of the video data and audio d ata to be u sed when UDP (Unicast) is selected with in the main vie w er .
Administ rating the Came ra Con figur in g the Ne twor k — Networ k Me nu 36 Configuring the Netw ork — Netw ork Menu When yo u click Network in the Admini strator men u, the Netwo rk menu appea rs. Use this menu t o conf ig ure the netw ork to conn ect the camera and the c omputer .
Administ rating the Came ra Configuring t he Netw ork — Netwo rk Menu 37 Wireless T ab — Setting of wireless connection Insert the specified wireless card into the PC ca rd slot of the camera , and set the items f or connec ting to the wir eless netwo rk.
Administ rating the Came ra Con figur in g the Ne twor k — Networ k Me nu 38 Antenna Select one of the follo wing antenna setti ngs when you use the SNC A-CFW 1 wireless car d (optional) o r the SNCA-AN1 wireless LAN antenna (optional) connected to t he SNCA-CFW1.
Administ rating the Came ra Configuring t he Netw ork — Netwo rk Menu 39 POP server n ame It is necessary when POP b efor e SMTP is selected for A u thentication . T ype t he POP (recei ving mai l) server name using up to 64 characte rs. Or type the IP address of the POP serv er .
Administ rating the Came ra Setting the User — User Menu 40 Setting th e User — User Men u When yo u click User in the Ad ministrato r menu, th e User menu appears. Use this menu to se t the user names and passwo rds of Administrator and up to 9 kinds of use rs (User 1 to User 9), and the access rig ht of each user .
Administ rating the Came ra Setting th e Security — Security Menu 41 Settin g the Se curity — Security Menu When you clic k Security in th e Admi nist rato r menu , the Security menu ap pears. Use this menu t o limit the co mputers that c an access the camera.
Administ rating the Came ra Sending an Ima ge via E-mail — e-Mail (SMTP) Menu 42 Sending an Ima ge via E- mail — e-Mail (SMTP ) Menu When yo u click SMTP in the Ad ministrator m enu, the e-Mail (SMT P) menu appe ars.
Administ rating the Came ra Sending an I mage via E- mail — e-Mail (SMTP) Menu 43 Alarm sending T ab — Setting the e- mail sen ding m ode whe n de tectin g the alarm Set to send an e-mail lin ked with a larm de tection by the ex tern al sens or inpu t or b y th e b uilt -in ob jec t dete ction function.
Administ rating the Came ra Sending an Ima ge via E-mail — e-Mail (SMTP) Menu 44 P eriodical sending T ab — Setting the periodical e-mail sending mode Y ou can set to send e-mails periodical ly . P eriodical sending Select On when you w ant to use periodical e-mail sending.
Administ rating the Came ra Sendi ng Images to FTP Server — FTP clie nt Menu 45 Sending Ima ges to FTP Server — FTP client Men u When you cl ick FTP client in the Admini strator men u, the FTP cli ent menu app ears. Use this menu to se t up for captur ing and sending still images to an FT P serv er .
Administ rating the Came ra Sending Imag es to FTP Server — FTP client Menu 46 Suffix Selec t a suf fix to be added to the file name . Date & time: The date & time suf f ix i s added to t he image f ile name.
Administ rating the Came ra Recording Images in Memory — Image memo ry Menu 47 consecuti ve number (2 di gits) , thus add ing a 14-dig it number to the i mage f ile name. Sequence nu mber: A consecu ti v e number of 1 0 digits between 00000 00001 and 42949672 95 and two fi x ed digits 0 0 are added to the i mage f ile name.
Administ rating the Came ra Recording Image s in Memory — Image memory Menu 48 Note Use the A T A memory card when yo u record images using per iodical re cording wi th a short interv al or record them fre quently .
Administ rating the Came ra Recording Images in Memory — Image memo ry Menu 49 of the yea r (2 digit s), mon th (2 digit s), da te (2 dig its), hour (2 di gits), minu te (2 di gits), se cond (2 digi ts) and consecuti ve number (2 digi ts), thus addin g a 14- digit number to t he image f i le name.
Administ rating the Came ra Recording Image s in Memory — Image memory Menu 50 Interval T ype t he interv al at which you want to record an image in the memory periodi cally . Y ou can set the hour (H), minutes (M) and secon ds (S) between 1 seco nd and 24 hours (one day).
Administ rating the Came ra Downloadin g Imag es fro m the Camera — FTP s erver Men u / Set ting the Alarm Output — A larm output Menu 51 Downloading Images fr om the Camera — FTP serv er Men u When you cl ick FTP serv er in the Admi nistrator m enu, the FTP server menu appears.
Administ rating the Came ra Outputt ing A udio Linked to Alarm Detection— V oice ale r t Menu 52 Sens or inp ut 1 Select thi s option whe n you link the alarm out put to an exter nal sensor that is conne cted to sen sor inpu t 1 of t he camera I/O port.
Administ rating the Came ra Settin g the Opera tions from t he View er — T rigger Menu 53 Repeat Select play back repeat t ime from 1 to 3 . Alarm Select the a larm to be link ed with the v oice alert function. Sensor inpu t 1: The e xternal sensor t hat is connected to sensor input 1 of camera I/O por t.
Administ rating the Came ra Setting the Oper ations f rom the Vie wer — T rigger Menu 54 FTP c lient Checking th is box al lo ws you to select FT P from the trigger drop-do wn list in the main vie wer . Y ou can send an image f i le to FTP server b y selecting FTP and c licking .
Administ rating the Came ra Settin g the S chedule — Schedule Menu 55 Note The day/nig ht func tion is in v alid when Day/Night mode is s et to Disable or Au t o in the T rigge r -Day /Ni ght menu, e v en if you cl ick . V oi ce aler t Check ing this bo x allows you to select V oice alert from the trig ger drop -do wn lis t in th e main vie wer .
Administ rating the Came ra Setting the Alarm Buff er — Alarm b uff er Me nu 56 Setting th e Alar m Buff er — Alarm buff er Men u When yo u click Alarm b uffer in the Administra tor menu, the Ala rm b uf fer menu appears.
Administ rating the Came ra Sett ing t he O bject De tecti on F uncti on — Ob jec t de tecti on Me nu 57 Settin g the Objec t Detection Func tion — Object detec tion Menu When you cl ick Object detection in the Adminis tra tor menu, the Object detection men u appears.
Administ rating the Came ra Setting the Object Detection Funct ion — Obje ct det ection Menu 58 Afte r the de tecti on time, the loca tio n where t he car was pa rked is detected as an unat tende d object .
Administ rating the Came ra Sett ing t he O bject De tecti on F uncti on — Ob jec t de tecti on Me nu 59 Note Y ou can not set all fo ur windo ws as Inactive windo w s.
Administ rating the Came ra Setting the Object Detection Funct ion — Obje ct det ection Menu 60 Note Be s ure to c lick the OK b utton to c onf irm the setti ngs.
Administ rating the Came ra Sett ing t he O bject De tecti on F uncti on — Ob jec t de tecti on Me nu 61 OK b utton Click to co nfirm the setting s and send the set values for the selected p osition to the camera. Notes • Unattended obj ect de tection d oes not oper ate un til th e status lamp tur ns green.
Administ rating the Came ra T ransmitti ng with External Equipme nt Using the Ex ternal Serial T erminal — Serial Menu 62 it is regarded as an unattend ed object. An alarm will be output if the specif ied period has elap sed. Y ou can set the ti me betwee n 40 second s and 12 hour s.
Administ rating the Came ra T ransmitti ng with External Equipme nt Using the Ex ternal Serial T erminal — Serial Menu 63 Character length Select the c haracter l ength tha t correspond s to th e peripheral devi ce connect ed to the seri al interface from 7 or 8 (bit s).
Other s Using the Sup plied Setup Pr ogr am 64 Other s Thi s sect ion ex pla ins how to u se t he ap plica tion software and commands, including t he supplie d CD- RO M . Using the Supplie d Setup Pr ogram Explain s the f unctions e xcept those of the Netw ork tab in the IP Setup Prog ram.
Other s Us ing t he S uppl ied Setu p P rogram 65 Date time T ab Y ou can set the date an d time on t he camera. 1 Click the Date tim e tab to d isplay th e date/tim e setting windo w . 2 Click to select the camera that you want to set th e date and ti me for .
Other s Using the SNC aud io upload tool — T ransmitti ng A udio to Camera 66 Using the SNC audio upload tool — T ransmitting Au d i o t o C a m e r a The suppli ed SNC audi o uplo ad tool all o ws you to transmit sound from the computer to the c amera.
Other s Using t he SNC au dio up load tool — T rans mitting A udio to Camera 67 Using the SNC aud io upload tool When you st art the SNC audio u pload tool, the follo wing windo w is displ ayed. A udio upload tab Use this me nu to tra nsmit audi o from the com puter to the camera.
Other s Using the SNC aud io upload tool — T ransmitti ng A udio to Camera 68 (stop) Click to stop recording or playba ck. When you cl ick it durin g recordin g, reco rding stops, and you can re view t he recorded sou nd or upl oad the recording to the camera.
Other s Using the SNC vid eo play er — Playin g Video/A udio File Recorded with Camera 69 Codec Select the audi o mode (Codec) from the drop-do wn list. Pro xy Check this item when y ou use a prox y server for communication s. When it is not check ed, direct commu nications w ith the camera is performe d.
Other s Using the SNC video pl a yer — Pl ayi ng Video/A u dio File Rec orded with Camer a 70 Using the SNC video pla y er 1 Start the SNC video pl ayer . 2 Click the (bro wse) icon. The Select File di alog opens. 3 Select the f ile yo u want t o play .
Other s Using the Custom Home page Installe r 71 Using the Cu stom Homepage Installer The suppli ed Custom Homepage I nstaller al lo ws you to store the homepag e that you ha ve created in t he camera and w atc h it. Note s on creati ng the h omepa ge When you are creat ing the homepage, no te the follo wing points.
Other s Using the Custo m Homepage Install er 72 8 When you use a proxy serv er, set th e follo wing: For the proxy se rver of your en vironments, consult your ne twork administr ator . When us ing an HTTP pro xy ser ver : Select Use HTTP pr oxy ser ver , and type your setti ngs in the Proxy server address and Pr oxy serv er port No.
Other s Assigning t he IP Address to t he Camera Using ARP Co mmands / Using the SNMP 73 Assigning the IP Addres s to the Camer a Using ARP Commands This section e xplains ho w to assi gn an IP addr ess to the camera usin g ARP (Address Resol ution Pro tocol) commands witho ut using the su pplied setup program.
Other s Using the SNMP 74 4 describes the case of “ mib -2.system. sysContact.0” . This f i eld is u sed to de scribe th e informat ion on administrator of this camera. Nothing is set at the factory . 5 describes the case of “mib-2.sy stem. sysName.
Other s Specifications 75 <Command> http:/ /ip_adr/ snmpdconf/ snmpdconf.cgi ? snmpd=restart Specifi cations Network Protoco l TCP/IP , ARP , IC MP , HTTP , FTP (server/client), SMTP (client), DHCP (client), DNS (client), NTP (client), SNMP (MIB-2), R T P/ RT C P Compressio n V ideo compression f ormat JPEG/MPEG4 Audio compression format G.
Other s Specifications 76 Horizontal resoluti on 540 TV line (anal og video) V ideo S/N 50 dB Minimu m illu minatio n 0.4 lx ( F1.0) A GC Auto/Man ual (0-24 d B) Shutter spe ed Aut o/Manual SNC-CS50N: 1/60-1 /10000 SNC-CS50P : 1/50-1/ 10000 White balance A T W , A TW -PR O, One Push Lens (sta ndar d wquipm ent) Focal length 2.
Other s Specifications 77 Pin assignment o f I/O por t Using the I/O rec eptac le While hol ding do wn the b utton on the slot to which you want to connect the wire (A WG No. 28 to 22) with a small slotted scre wdriv er , insert the wire into the slot.
Other s Connecti ng to a Comput er or a Network 78 Connecting t o a Computer or a Netw ork T o conn ect to the comp uter , use a commercially av ailable networ k cable (cr oss cable). To conn ect to the net work, use a co mmerci ally availa ble ne twork cable (str aight cabl e).
Other s Attachin g a CS-mount Le ns 79 Attac hing a CS-mount Lens Y ou can use a CS mount l ens other tha n the supplied lens with this c amera. Suitable lens The lens must be a CS-mount type of less than 1 kg (2 lb 4 oz). The protr usion behind the mounting surfac e must be 4 mm (3/16 in.
Other s T ypical CCD Phenomena / About a “Memory Stick” 80 T ypical CCD Phenomena The follo wing phenomena may appear on the monitor screen while you are usin g a CCD * col or video camera. These phenomen a stem f rom the high sensiti vity of the CCD image sensors, and do not indicat e a fault within the camera.
Other s When Y ou Discar d the Camer a / Gl ossary 81 When Y ou Discar d the Camera For en vironmenta l reasons, take out the lith ium ba ttery from the came ra and disc ard it approp riately . 1 Remov e th e four scre w s ill ustrated belo w and detach the bottom pane l.
Other s Glos sary 82 DNS s erv er Abbre viati on for Domain Name System se rver . As an IP address requi red for co nnecting to th e dev ice on a n IP networ k is numerical and dif ficult t o remember , the Domain Name Sy stem w as estab lished. A domain name is alphabetic an d is easier to remember .
Other s Glos sary 83 SMTP server A serve r for sending or relaying e-mai l messages between servers. SNMP A protocol f or monito ring and managing networ k de vices. Subnet mask 32-bit str eam used to di stinguish the subnet address from the IP address.
Other s Inde x 84 Inde x A abandoned o bject detection ........ .... 57 Access log ............................. ......... 30 Activ e ............. ........... ............ ... 58 , 60 Activ eX control ..................... ......... 12 Activ eX vie wer.
Other s Inde x 85 HTTP method ............ ........... ......... 3 9 HTTP notif ication .......................... 39 HTTP port number ................ ......... 36 HTTP server .................... ............... 39 I Image f ile name....... 43 , 45 , 46 , 48 , 49 Image memory .
Other s Inde x 86 Shutter speed ................... ........... .... 32 Single codec ... ........... ............... 15 , 33 SMTP serv er ......... .............. 38 , 42 , 48 SMTP serv er name ............. 38 , 42 , 48 SNC audio up load tool .......
Other s Inde x 87 Sony Corporation.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Sony SNC-CS50N c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Sony SNC-CS50N - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Sony SNC-CS50N, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Sony SNC-CS50N va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Sony SNC-CS50N, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Sony SNC-CS50N.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Sony SNC-CS50N. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Sony SNC-CS50N ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
