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SonicWALL CDP Agent User’s Guide Version 6.0 SonicWALL, Inc. 2001 Logic Drive San Jose, CA 95124-3452 Phone: +1.408.745.9600 Fax: +1.
Copyright Notice © 2011 SonicWALL, Inc. All rights reserved. Under the copyright laws, this manual or the software described within, can not be copied, in whole or part, without the writte n consent of the manufacturer, ex cept in the normal use of the software to ma ke a backup copy.
DISCLAIMER OF LI ABILITY . SONICWALL'S SOLE LIABILI TY IS THE SHIPMENT OF A REPLACEMENT PRODUCT AS DESCRIBED IN THE ABOVE LIMITED WARRANTY. IN NO EVENT SHALL SONICWA LL OR ITS SUPPLIERS BE LIABLE.
i SonicWALL CDP 6.0 Agent User’s Guide Table of Contents Overview of the SonicWALL CDP Agen t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About Data De-Duplication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii SonicWALL CDP 6.0 Agent User’s Guide Configuring Client Backup Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Adding a Files and Folders Object . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Adding a Client Application Object .
1 SonicWALL CDP 6.0 Agent User’s Guide SonicWALL CDP Agent User Guide This User ’s Guide provides inst allation proc edures and configuration guidelines for deploying the SonicW ALL Continuous Data Protecti on (CDP) Agent.
Overview of the SonicWALL CDP Agent 2 SonicWALL CDP 6.0 Agent User’s Guide Overview of the SonicWALL CDP Agent The SonicW ALL CDP 6.0 Agent intr oduces a new user interface that is closely aligned with the new Web-based management interface for the S onicWALL CDP appliance.
Overview of the SonicWALL CDP Agent 3 SonicWALL CDP 6.0 Agent User’s Guide About FileSets When backing up data, SonicW ALL CDP is awar e of interdependencies among multiple, related files, called FileSets.
Overview of the SonicWALL CDP Agent 4 SonicWALL CDP 6.0 Agent User’s Guide Figure 3 illustrates the steps for creating a policy . Figure 3 Creating a Policy Backup policies are defined both at the adminis trative level in the Web Management Interface and at the local agent level using the Agent User Interface.
Overview of the SonicWALL CDP Agent 5 SonicWALL CDP 6.0 Agent User’s Guide Figure 4 illustrates the order in which rules are applied when determining what to back up.
Overview of the SonicWALL CDP Agent 6 SonicWALL CDP 6.0 Agent User’s Guide appliance becomes unusable. The SonicW ALL Of fsite Portal provi des load balancing, redundancy , and an efficient file system structure fo r optimal access to an d protection of your data.
Overview of the SonicWALL CDP Agent 7 SonicWALL CDP 6.0 Agent User’s Guide Figure 6 illustrates the Day Interval tab. Figure 6 Day Interval Schedulin g Figure 7 illustrates the Days of the Week tab.
Overview of the SonicWALL CDP Agent 8 SonicWALL CDP 6.0 Agent User’s Guide Figure 8 illustrates the Days of the Month tab. Figure 8 Days of the Month Sch eduling Figure 9 illustrates the Specific Dates tab.
Overview of the SonicWALL CDP Agent 9 SonicWALL CDP 6.0 Agent User’s Guide The same data can be sch eduled for backup with multiple policies using different schedules, allowing you to maintain near-continuous revisions along with daily , weekly , monthly , or custom scheduled versions.
Overview of the SonicWALL CDP Agent 10 SonicWALL CDP 6.0 Agent User’s Guide What is the best solution? First, edit the inherited administrator policy to add files for backup.
Overview of the SonicWALL CDP Agent 11 SonicWALL CDP 6.0 Agent User’s Guide Figure 12 illustrates the sc hedule configuration. Figure 12 Configuring the Schedule Next, create a backup t ask which includes the Files and Folders object and the Schedule object.
Overview of the SonicWALL CDP Agent 12 SonicWALL CDP 6.0 Agent User’s Guide Figure 13 illustrates the backup task. Figure 13 Creating the Backup Task For the SQL backups, create an Application obj ect to select the SQL databases to back up. Figure 14 illustrates the SQL Server Application object creation.
Overview of the SonicWALL CDP Agent 13 SonicWALL CDP 6.0 Agent User’s Guide Figure 15 illustrates the creation of the SQL Ser ver backup task. Figure 15 Cre ating an SQL Server Backup Task This completes the configuration needed to ac complish the required backups for the Finance Department.
Installing the SonicWALL CD P Agent Software 14 SonicWALL CDP 6.0 Agent User’s Guide Installing the SonicWALL CDP Agent Software This section describes installation of the S onicWALL CDP Agent Sof tware for Windows, Mac OS, and Linux systems.
Installing the SonicWALL CDP Agent Software 15 SonicWALL CDP 6.0 Agent User’s Guide Downloading the Latest SonicWALL CDP Agent Software Perform the following steps to download t he SonicWALL CDP Agent software on your computer: Ste p 1 Open a W eb browser on the computer you are using as the agent and navigate to http://www .
Installing the SonicWALL CD P Agent Software 16 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 In the Sof tware T ype drop-down menu, located in the Download Cent er , select the CDP Soft ware that corresponds to your SonicW ALL CDP appliance. A list of available software appears.
Installing the SonicWALL CDP Agent Software 17 SonicWALL CDP 6.0 Agent User’s Guide SonicWALL CDP Agent Installation on Windows This section describes the requirements and installation steps fo r Windows computers.
Installing the SonicWALL CD P Agent Software 18 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 Select the I accept the terms of the license agreement option and click the Next button. Ste p 4 Select one of the Set up options available: • T ypical : Installs the most common program features.
Installing the SonicWALL CDP Agent Software 19 SonicWALL CDP 6.0 Agent User’s Guide Ste p 6 Click Install to inst all the software. Ste p 7 Once the software installation is complete, click the Fi nish button. Y ou have successfully instal led the SonicW ALL CDP Agent.
Installing the SonicWALL CD P Agent Software 20 SonicWALL CDP 6.0 Agent User’s Guide SonicWALL CDP Agent Installation on Mac OS This section describes the requirement s and installation steps for Mac OS computers. Supported Platforms The CDP Mac OS X Agent User Inter face is supported on the followi ng operating systems: • Apple Mac OS X 1 0.
Installing the SonicWALL CDP Agent Software 21 SonicWALL CDP 6.0 Agent User’s Guide Ste p 5 Click the Install button to begin installation of the S onicW ALL CDP Agent User Interface. Ste p 6 When prompted, enter the Admin password to continue the installation.
Initializing the SonicWALL CDP Agent 22 SonicWALL CDP 6.0 Agent User’s Guide Installing the SonicWALL CDP Linux Agent The Linux Agent can be installed or uninst alled only by the root user . The compressed tar file, CDP AgentT ool_6.0.0.xx.t ar .gz , is used for inst allation.
Initializing the SonicWALL CDP Age nt 23 SonicWALL CDP 6.0 Agent User’s Guide Launching the SonicWALL CDP Agent Perform the following steps to login to y our SonicWALL CDP Agent for the first time. Ste p 1 Launch the SonicW ALL CDP Agent Software by double-clicking the shor tcut placed on your computer desktop during the inst allation proces s.
Initializing the SonicWALL CDP Agent 24 SonicWALL CDP 6.0 Agent User’s Guide Troubleshooting the SonicWALL CDP Agent Operation If your SonicW ALL CDP Agent User Interf ace does not st art, verify the following: 1. V erify that the software was installed by a user with administrative rights.
Agent User Interface Overview 25 SonicWALL CDP 6.0 Agent User’s Guide Agent User Interface Overview The Agent User Interface provides user s with selection t abs and a view panel. Tab Selection The T ab Selection allows users to navigate the A gent User Interface.
Agent User Interface Ov erview 26 SonicWALL CDP 6.0 Agent User’s Guide View Panel The View Panel is loca ted directly below the T ab Selection. The panel refreshes when a t ab is selected. Policies Allows the user to configure Files and Folder objects, Application object s, Schedule objects, and Backup T ask objects .
Using th e S tatus I nt e rfa c e 27 SonicWALL CDP 6.0 Agent User’s Guide Using the Status Interface The S tatus tab allows you to view current agent information, change appliances, log into the Administrator File Browser , and view details about recent backups .
Using the Status Interface 28 SonicWALL CDP 6.0 Agent User’s Guide Current Agent Information The Agent Information p anel displays details about the current agent and about its backup s. It also displays the name of the SonicW ALL CDP appliance to which the agent is currently connected.
Using th e S tatus I nt e rfa c e 29 SonicWALL CDP 6.0 Agent User’s Guide T wo buttons are located at the bot tom of the Agent Information panel: • Change Appliance : Allows the user to connect to a different SonicW ALL CDP appliance. For information about using this feature, see “Changing Appliances” on page 29 .
Using the Status Interface 30 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 T o connect to a displayed appliance, either doubl e-click the appliance IP address or select it and click the Connect button. The Agent Information panel displa ys the new appliance information.
Using th e S tatus I nt e rfa c e 31 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 T ype in the password for the admin account, and click Login . The Agent User Interface displays the starting screen for the appliance.
Using the Status Interface 32 SonicWALL CDP 6.0 Agent User’s Guide Y ou can also view specific backups. The bottom of the window provi des controls for your use.
Using th e S tatus I nt e rfa c e 33 SonicWALL CDP 6.0 Agent User’s Guide Viewing the Status Events Panel The main S tatus panel displays infor mation about the recent backup t a sks for the agent. There are two sections: Backup Events and FileSet and Application Event s .
Managing Backups 34 SonicWALL CDP 6.0 Agent User’s Guide Managing Backups The My Backups t ab displays information about recent backup s that have been executed by the SonicW ALL CDP Agent. Y ou can view the backups at various levels of det ail, search for files, remove backed up files, and restore files from this page.
Managing Backups 35 SonicWALL CDP 6.0 Agent User’s Guide Viewing Backup Details Y ou can click the arrow next to any of the three backup types to expand the level of det ail shown on the My Backups page. For example, Figure 18 shows the p age after expanding the CDP selection several times until the actual file names are displayed.
Managing Backups 36 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 A Search dialog is displayed in the left pane. In the All or p art of the file name field, type in the file name or partial file name for which to se arch. Ste p 3 T o specify a folder to search in, enter the folder name in the Look in field.
Configuring Client Backup Policies 37 SonicWALL CDP 6.0 Agent User’s Guide Removing Backed Up Files The My Backups p age provides three ways to remove files stored on the SonicW ALL CDP appliance: • The Remove option deletes the file from the SonicWALL CDP appliance.
Configuring Client Backup Policies 38 SonicWALL CDP 6.0 Agent User’s Guide T o back up files or application dat a, you mu st configure a backup object, a schedule, and a backup task that includes both the backup object and the schedule. Note Without a backup task, no backup s will occur .
Configuring Client Backup Policies 39 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 Click the + button located in the bottom-right below the Files and Folders t able. The Files and Folders window appears. Ste p 3 S pecify a friendly name for your F iles and Folders object in the Name field located in the upper-left cor ner .
Configuring Client Backup Policies 40 SonicWALL CDP 6.0 Agent User’s Guide Ste p 5 Define the rules for your Files and Folders objec t by first determining how to apply the rule by choosing Include or Exclude under the Ty p e drop-down menu. • Include : Includes the specified files or extensions.
Configuring Client Backup Policies 41 SonicWALL CDP 6.0 Agent User’s Guide Adding a Client Application Object T o backup a client application such as Outlook or Outlook Express, you must configure an application object, a schedule, and a backup task that includes both t he application object and the schedule.
Configuring Client Backup Policies 42 SonicWALL CDP 6.0 Agent User’s Guide The new application object appears in the Policies screen of the Agent User Interface. The In Use column indicates No to show that this application obj ect is not part of an en abled Backup T ask.
Configuring Client Backup Policies 43 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 Click the Edit button to the right of the CDP object name. The Files and Folders window appears. Ste p 3 Select the desired folder you wish to back up in the Computer field.
Configuring Client Backup Policies 44 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Define the rules for your Files and Folders objec t by first determining how to apply the rule by choosing Include or Exclude under the Ty p e drop-down menu. • Include : Includes the specified files or extensions.
Configuring Client Backup Policies 45 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 T o send the backed up files to the configured SonicWALL Of fsite Portal or of fsite CDP appliance, first click on the selected folder in the Backup Folders list, and then select the Offsite Backup checkbox.
Configuring Client Backup Policies 46 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Schedule window opens. Ste p 4 T ype a descriptive name for the schedule into the Name field.
Configuring Client Backup Policies 47 SonicWALL CDP 6.0 Agent User’s Guide – Select the Enable Day Interval checkbox. – Select the number of days for the interval between backups. – Select a start date. By default, the interv al is calculated from the current date.
Configuring Client Backup Policies 48 SonicWALL CDP 6.0 Agent User’s Guide • Days of the Month – The backup occurs on cert ain days of the month. – Select the Enable Days of the Month checkbox. – Select the days of the month on which to run the backup .
Configuring Client Backup Policies 49 SonicWALL CDP 6.0 Agent User’s Guide • Specific Date s – The backup occurs on the selected dates. – Select the Enable Specific Dates checkbox. – Click the small calendar and then select the date(s). – Select the time at which to st art the backup.
Configuring Client Backup Policies 50 SonicWALL CDP 6.0 Agent User’s Guide Viewing a CDP Sc hedule Object A default CDP schedule objec t is inherited from the SonicW ALL CDP appliance. It uses Interval scheduling rather than Event scheduling. Only the Day Interval tab of the Edit Schedule Object interface is used.
Configuring Client Backup Policies 51 SonicWALL CDP 6.0 Agent User’s Guide Configuring a Backup Task for Client Data A backup task include s either a Files and Folders or Application object and a schedule for the backup. Without a backup task, no backups will occur .
Configuring Client Backup Policies 52 SonicWALL CDP 6.0 Agent User’s Guide Ste p 9 The T r imming Algorithm field is not configurable. The fi eld displays the type of trimming algorithm in use.
Configuring Client Backup Policies 53 SonicWALL CDP 6.0 Agent User’s Guide After clicking OK , the new tasks appear in the Policies tab window: Removing Backup Tasks Y ou can temporarily disable a backup task, or co mpletely remove it along with the associated backup rules or application object.
Restoring Backed Up Clie nt Data 54 SonicWALL CDP 6.0 Agent User’s Guide Restoring Backed Up Client Data See the following sections for in structions about restoring backed up files, folders, and cl.
Restoring Backed Up Client Data 55 SonicWALL CDP 6.0 Agent User’s Guide Ste p 7 At the bottom right corner , click the Restore icon . The Choose Restor ation Location dialog opens. Click Ye s to restore the files on top of the original files. Click No to save the files to another location on disk.
Restoring Backed Up Clie nt Data 56 SonicWALL CDP 6.0 Agent User’s Guide Restoring a Client Application Y ou can restore any revision of a client applica tion that is available on the SonicW ALL CDP appliance to an agent machine.
Backing Up Server Appl ications 57 SonicWALL CDP 6.0 Agent User’s Guide Backing Up Server Applications Server applications, including Mi crosoft Exchange, Active Director y , and SQL Server can be configured for backup or recovery usin g the SonicW ALL CDP User Interface.
Backing Up Server Appl ications 58 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Schedule window opens. Ste p 4 T ype a descriptive name for the schedule into the Name field.
Backing Up Server Appl ications 59 SonicWALL CDP 6.0 Agent User’s Guide – Fill in the St art at fields by selecting an hour and a minute for the st art time on the selected days. – T o repeat the backup at intervals during the selected days, select the Repeat checkbox and type a value into the Repeat every .
Backing Up Server Appl ications 60 SonicWALL CDP 6.0 Agent User’s Guide Windows Server Vers ions Supported Microsoft Exchange runs on the follow ing versions of Windows Server: • Windows Server 2008 64-bit / 32-bit • Windows Server 2003 64-bit / 32-bit Note Refer to the latest SonicWALL CDP Release Notes , available on www .
Backing Up Server Appl ications 61 SonicWALL CDP 6.0 Agent User’s Guide Configuration on a 64-bit Machine T o configure the Exchange admin user on a 64-bit machine: (MS Windows 2003/2008 and MS Exch.
Backing Up Server Appl ications 62 SonicWALL CDP 6.0 Agent User’s Guide ExOLEDB / ADO / CDO Requiremen ts for Exchange 2007/20 03 SonicW ALL CDP uses ExOLEDB to access Microsoft Exchange 2007 and 2003.
Backing Up Server Appl ications 63 SonicWALL CDP 6.0 Agent User’s Guide User Mailbox Backup and Restore backs up and restores messages in the user ’s Outlook Mailbox, including the Inbox, Draft s, Deleted Items , and Sent Items, as we ll as messages within all other folders with custom names.
Backing Up Server Appl ications 64 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at th e lower right corner . The Add Application window opens. Ste p 4 T ype a descriptive name for the application object into the Name field.
Backing Up Server Appl ications 65 SonicWALL CDP 6.0 Agent User’s Guide Step 10 When finished entering the aut hentication credentials, click Save . Cli ck Cancel to close the dialog box without saving anything. Ste p 1 1 In the Add Applic ation window , click OK to add the application object.
Backing Up Server Appl ications 66 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Backup T ask window opens. Ste p 4 T ype a descriptive name for the backup task into the Name field.
Backing Up Server Appl ications 67 SonicWALL CDP 6.0 Agent User’s Guide Before configuring a User Mailbox applicati on object to use credentials when accessing the Exchange server , you must first configure the credentials on t he Exchange server .
Backing Up Server Appl ications 68 SonicWALL CDP 6.0 Agent User’s Guide The welcome screen displays, followed by a co mmand prompt. Ste p 2 T ype the following at the prompt: New–ManagementRol eAs.
Backing Up Server Appl ications 69 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Edit button for t he application object you wish to edit. The Edit Application window opens. Ste p 4 Clear the checkbox for the mailbox you wish to delete.
Backing Up Server Appl ications 70 SonicWALL CDP 6.0 Agent User’s Guide If you are watching the Statu s page during the backup, you will first see the backup task appear multiple times (for each mailbox) in the Backup Events table.
Backing Up Server Appl ications 71 SonicWALL CDP 6.0 Agent User’s Guide Note The SonicWALL CDP applianc e must be licensed for serv er applications. On the SonicW ALL CDP 1 10, 210, and 220 platforms, th is feature requires the pu rchase of the SonicW ALL CDP 5 Server Applications Licens e upgrade.
Backing Up Server Appl ications 72 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at th e lower right corner . The Add Application window opens. Ste p 4 T ype a descriptive name for the application object into the Name field.
Backing Up Server Appl ications 73 SonicWALL CDP 6.0 Agent User’s Guide Scheduling Backups for InfoStore A schedule is required when creating an Application backup t ask to backup Exchange InfoStore databases. Y ou can use the same schedule object in more than one backup t ask.
Backing Up Server Appl ications 74 SonicWALL CDP 6.0 Agent User’s Guide Ste p 9 In the Offsite drop-down list, select one of the following options: • Send all Files Offsite – Offsite backup settings must already be configured in the SonicW ALL CDP Web Management Interface, and the offsite appliance must be available.
Backing Up Server Appl ications 75 SonicWALL CDP 6.0 Agent User’s Guide Verifying InfoStore Backup Activity This section describes how to tell if your M icrosoft Exchange backups are working correctly . Y ou can view log entries s howing the backups in the Statu s page of the SonicW ALL CDP Agent User Interface.
Backing Up Server Appl ications 76 SonicWALL CDP 6.0 Agent User’s Guide Backing Up Exchange 2007 /2003 User Mailboxes Y ou can backup individual user mailboxes by using the Mi crosoft Exchange User Mailbox Backup and Restore server applicat ion in the SonicW ALL CD P Age nt U ser I nt er fac e.
Backing Up Server Appl ications 77 SonicWALL CDP 6.0 Agent User’s Guide The User Mailbox application allows you to add or delete individual user mailboxes for backup, set backup schedules, restore specific backup s of individual mailboxes, enter credentials for accessing the Exchange server , and select offsit e backup.
Backing Up Server Appl ications 78 SonicWALL CDP 6.0 Agent User’s Guide Ste p 7 If authentication credentials are required to access the Exchange server , or to test the connections to the Exc hange server , click the Authentication button. The Authentication dialog box opens.
Backing Up Server Appl ications 79 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Backup T ask window opens. Ste p 4 T ype a descriptive name for the backup task into the Name field.
Backing Up Server Appl ications 80 SonicWALL CDP 6.0 Agent User’s Guide Before configuring a User Mailbox applicati on object to use credentials when accessing the Exchange server , you must first configure the credentials on t he Exchange server .
Backing Up Server Appl ications 81 SonicWALL CDP 6.0 Agent User’s Guide Y ou should see log entries showing backups right af ter the first scheduled backup after creating a backup t ask for one or more user ma ilboxes, and then after each scheduled backup.
Backing Up Server Appl ications 82 SonicWALL CDP 6.0 Agent User’s Guide How Does InfoStore Backup and Restore Work? The SonicW ALL CDP Microsoft Exchange In foS tore Backup and Restore feature is implemented as a server application that is aut omatically discovered by the SonicW ALL CDP Agent User Interface.
Backing Up Server Appl ications 83 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Application window opens. Ste p 4 T ype a descriptive name for the application object into the Name field.
Backing Up Server Appl ications 84 SonicWALL CDP 6.0 Agent User’s Guide Note Before creating a backup task, cr eate the application object and schedule to be included in the task. T o create a backup t ask for a storage gr oup backup, perform the following step s: Ste p 1 In the SonicW ALL CDP Agent User Interface, click the Policies t ab.
Backing Up Server Appl ications 85 SonicWALL CDP 6.0 Agent User’s Guide Removing a Storage Group from the Backup Task T o remove a storage group from the list of group s scheduled for backup, perform the following steps: Ste p 1 In the SonicW ALL CDP Agent User Interface, click the Policies t ab.
Backing Up Server Appl ications 86 SonicWALL CDP 6.0 Agent User’s Guide Backing Up SharePoint Backing up Microsoft SharePoint using SonicW ALL CDP allows users to store and retrieve SharePoint database revisions fr om an agent ma chine. SharePoint dat abases are configured for backup using the SonicW ALL CDP Agent User Interface.
Backing Up Server Appl ications 87 SonicWALL CDP 6.0 Agent User’s Guide Creating an Application Object for SharePoint T o backup Microsoft SharePoint, you must c onfigure an application object, a schedule, and a backup task that includes both the application object and the schedule.
Backing Up Server Appl ications 88 SonicWALL CDP 6.0 Agent User’s Guide Scheduling Backups for SharePoint A schedule is required when creating an Applic ation backup t ask to backup Microsoft SharePoint. Y ou can use the same schedul e object in more than one backup task.
Backing Up Server Appl ications 89 SonicWALL CDP 6.0 Agent User’s Guide Ste p 9 In the Offsite drop-down list, select one of the following options: • Send all Files Offsite – Offsite backup settings must already be configured in the SonicW ALL CDP Web Management Interface, and the offsite appliance must be available.
Backing Up Server Appl ications 90 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Click the My Backups t ab and view the list of backup revisions. Backing up System State and Active Directory Active Directory is included within the System S tate application object in SonicW ALL CDP 6.
Backing Up Server Appl ications 91 SonicWALL CDP 6.0 Agent User’s Guide Creating an Application Object for System State and Active Directory T o backup System S tate and Active Directory , you must configure an application object, a schedule, and a backup task that includes both the application object and the schedule.
Backing Up Server Appl ications 92 SonicWALL CDP 6.0 Agent User’s Guide • IISMET ASBASE • COM+REGDB • File Replication Service • Active Directory • Registry • Windows Management Instrumentation • Event Logs Ste p 8 In the Add Applic ation window , click OK to add the application object.
Backing Up Server Appl ications 93 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Backup T ask window opens. Ste p 4 T ype a descriptive name for the backup task into the Name field.
Backing Up Server Appl ications 94 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 View the backup st atus in the right pane. Ste p 4 Click the My Backups t ab and view the list of backup revisions.
Backing Up Server Appl ications 95 SonicWALL CDP 6.0 Agent User’s Guide Backing up Microsoft SQL Server Backing up Microsoft SQL Server using SonicW ALL CDP allows users to store and retrieve Microsoft SQL Server revisions from an agent machine.
Backing Up Server Appl ications 96 SonicWALL CDP 6.0 Agent User’s Guide Adding a SQL Server Backup Application Object T o backup Microsoft SQL Server dat abases, y ou must configure an application object, a schedule, and a backup task that includes both the application object and the schedule.
Backing Up Server Appl ications 97 SonicWALL CDP 6.0 Agent User’s Guide Scheduling Backups for Microsoft SQL Server A schedule is required when creating an Applicat ion backup t ask to backup Microsoft SQL Server databases. Y ou can use the same sc hedule object in more than one backup task.
Backing Up Server Appl ications 98 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 The T r imming Algorithm field is not configurable for Application policies.
Backing Up Server Appl ications 99 SonicWALL CDP 6.0 Agent User’s Guide Verifying Microsoft SQL Server Backup Activity This section describes how to tell if your Microsof t SQL Server backups are working correctly . Y ou can view log entries showing the backups on the St a tu s page of the SonicW ALL CDP Agent User Interface.
Backing Up Server Appl ications 100 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Click the My Backups t ab and view the list of backup revisions. Offsite Backup of SQL Server Offsite Ser vice backup of CDP can be selected at the agent level when configuring the backup task.
Restoring Server Applicati ons 101 SonicWALL CDP 6.0 Agent User’s Guide Restoring Server Applications When using SonicW ALL CDP , if an agent should experience an event that results in dat a loss, you will be able to recover any dat a that you had defined for backup.
Restoring Server Application s 102 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 In the left pane, click Applications . The display expands to s how available backup tasks. Ste p 3 Click the desired backup t ask. The av ailable revisions are displayed.
Restoring Server Applicati ons 103 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 For a single user mailbox restoration , select Restore to application fro m the Options drop-down list.
Restoring Server Application s 104 SonicWALL CDP 6.0 Agent User’s Guide Restoring Exchange 2010 InfoStore Y ou can restore Exchange 2010 InfoS tore databases by using the SonicW ALL CDP Microsoft Exchange InfoS tore Backup and Restore server appl ication in the SonicW ALL CDP Agent User Interface.
Restoring Server Applicati ons 105 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Click the desired revision. The root folder and details about the revision ar e displayed, including the date and time. Ste p 5 At the bottom right cor ner , click the Restore icon .
Restoring Server Application s 106 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 Click OK . The Application Restoration Details window appears. Ste p 9 The restoration steps are listed, along with a Star t Ti m e col umn, a Duration column, and an in-progress indicator .
Restoring Server Applicati ons 107 SonicWALL CDP 6.0 Agent User’s Guide Step 10 When the restore is finished, click Cl ose . Note After the data is restored to the Exchan ge se rver , you may need to synchronize your local mail client (Outlook) in order to see restored emails.
Restoring Server Application s 108 SonicWALL CDP 6.0 Agent User’s Guide See the following sections: • “Restoring the Contents of an Existing Mailbox” on page 108 • “Restoring Deleted Mailb.
Restoring Server Applicati ons 109 SonicWALL CDP 6.0 Agent User’s Guide Restoring Deleted Mailbox es in Exchange 2003 Once a mailbox is deleted from Exchange, there is no container to hol d the emails, even though SonicW ALL CDP has a copy of the mailbox bac kup.
Restoring Server Application s 110 SonicWALL CDP 6.0 Agent User’s Guide Restoring a Deleted Mailbox by Creat ing a New Active Directory Account Ste p 1 Create a new Active Directory user account using the same user name as the deleted account.
Restoring Server Applicati ons 111 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Click the desired revision. The root folder and details about the revision ar e displayed, including the date and time. Ste p 5 At the bottom right cor ner , click the Restore icon .
Restoring Server Application s 112 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 Click OK . The Application Restoration Details window appears. Ste p 9 The restoration steps are listed, along with a Star t Ti m e col umn, a Duration column, and an in-progress indicator .
Restoring Server Applicati ons 113 SonicWALL CDP 6.0 Agent User’s Guide Step 10 When the restore is finished, click Cl ose . Note After the data is restored to the Exchan ge se rver , you may need to synchronize your local mail client (Outlook) in order to see restored emails.
Restoring Server Application s 114 SonicWALL CDP 6.0 Agent User’s Guide Restoring a Deleted Storage Group in Exchange 2003, Alternate Method This method does not involve rest oring Active Directory first, and is available as an alternate method for Exchange 2003, but not for Exc hange 2007.
Restoring Server Applicati ons 115 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 If necessary , click the Change Appliance ic on to change the Soni cW ALL CDP appliance to the one with the files you need. Ste p 3 Click the My Backups t ab. Ste p 4 In the left pane, click Applications .
Restoring Server Application s 116 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 In the Options drop-down list, select one of the following: • Restore to original location – restore the database .
Restoring Server Applicati ons 117 SonicWALL CDP 6.0 Agent User’s Guide Restarting the Domain Controller in Safe Mode With the exception of Active Directory on Windows Server 20 08, you cannot restore Active Directory in normal Windows mode. This is bec ause the service is already active.
Restoring Server Application s 118 SonicWALL CDP 6.0 Agent User’s Guide T o restore System S tate and Active Directory using the SonicW ALL CDP Agent User Interface, perform the following step s: Ste p 1 In the SonicW ALL CDP Agent User Interface, click the My Backup s tab.
Restoring Server Applicati ons 119 SonicWALL CDP 6.0 Agent User’s Guide Ste p 7 Under Component s , select the checkboxes for the file s you want to restore.
Restoring Server Application s 120 SonicWALL CDP 6.0 Agent User’s Guide The in-progress indicators become active for each step as it is executed, and the Star t Ti m e and Duration values are updated.
Restoring Server Applicati ons 121 SonicWALL CDP 6.0 Agent User’s Guide Using Authoritative Restore An authoritative restore is most commonly used to restore corrupt or deleted objects. For example, a deleted user account can be recovered from an Active Directory backup that precedes the deletion of the user account.
Restoring Server Application s 122 SonicWALL CDP 6.0 Agent User’s Guide Restoring SQL Server Usin g the Agent User Interface T o restore Microsoft SQL Server databases us ing the So nicWALL CDP Agent User Interface, perform the following step s: Ste p 1 In the SonicW ALL CDP Agent User Interface, click the My Backup s tab.
Restoring Server Applicati ons 123 SonicWALL CDP 6.0 Agent User’s Guide Ste p 6 In the Options drop-down list, select one of the following: • Restore to original location – This option restores the fi les to the application in their original location for Microsoft SQL Server .
Restoring Server Application s 124 SonicWALL CDP 6.0 Agent User’s Guide The in-progress indicators become active for each step as it is executed, and the Star t Ti m e and Duration values are updated. Step 10 When the restore is finished, click Cl ose .
Restoring Server Applicati ons 125 SonicWALL CDP 6.0 Agent User’s Guide Database Locked Error Actions that can lock the datab ase and prevent the restore process include: • Querying • Accessing .
Using Online Help 126 SonicWALL CDP 6.0 Agent User’s Guide Using Online Help Y ou can access online help by clicking the Help tab in the Agent User Interface. The Help window provides links to online help, the SonicW ALL knowledge base, the Agent log file, and Agent version information.
Using Online Help 127 SonicWALL CDP 6.0 Agent User’s Guide Viewing the Online Agent User Guide T o view the online version of the SonicWALL CDP Agent User Guide , click the Online Help link in the Help window . The HTML version of the User Guide is displayed in your browser .
Using Online Help 128 SonicWALL CDP 6.0 Agent User’s Guide Accessing Technical Support Information Click the T echnical Support link on the Help page to display a link to the SonicW ALL Knowledge Base and the Log V iewer . T o view the log entries, click the View Log button.
Using Online Help 129 SonicWALL CDP 6.0 Agent User’s Guide T o access the SonicW ALL Knowledge Base for information about SonicW ALL CDP , click the SonicW ALL CDP Support Knowledge Base link.
Using Online Help 130 SonicWALL CDP 6.0 Agent User’s Guide.
©20 10 S on ic WA LL , I n c. i s a re g is te re d t r ad e ma rk o f So n ic WAL L , I nc . O t he r pr o du c t na m es m en ti o ne d h er ei n m ay b e t ra d em a rk s a n d/ o r re g is t er ed t r ad e ma r k s o f th e ir r es p ec ti v e co m pa n ie s .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté SonicWALL 6 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du SonicWALL 6 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation SonicWALL 6, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le SonicWALL 6 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le SonicWALL 6, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du SonicWALL 6.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le SonicWALL 6. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei SonicWALL 6 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
