Manuel d'utilisation / d'entretien du produit SMC8011CM du fabricant SMC Networks
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EZ Connect Ethernet/ USB Cable Modem Ether net & USB Cable Modem - DOCSIS 1.1 High-speed Internet access ov er a cable network system Data rate up to 40 Mbps do wnstream, 10 Mbps upstream Alw ays-on digital connection DOCSIS 1.
38 T esla Irvine, CA 92618 Phone: (949) 679 -8000 EZ Connect Ether net/USB Cable Modem From SMC’ s EZ line of award-winning workgroup LAN solutions October 2002.
Copyright Information furnished by SMC Networks, Inc. (SMC) is believed to be ac curate and reliable. However, no responsibilit y is assumed by SMC for its use, nor for any infri ngements of pate nts or other ri ghts of third parties which m ay result from its use.
i L IMITED W ARRANTY Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products t o be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC produ cts carry a standard 90-day limite d warranty from the date of purchase from SMC or its Authorized Reseller.
L IMITED W AR RANTY ii WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION.
iii C OMPLIANCES FCC - Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
C OMPLIANCES iv This information technology equipment complies with the requ irements of the Council Directive 89/336/EEC on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility and 73/23/EEC for electrical equipment used withi n certain voltage limits and the Am endment Directive 93/68/E EC.
v T ABLE OF C ONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Key Feature s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Package Contents . . . . . . .
1 I NTRODUCTION The EZ Connect Ethernet/USB Cable Modem (SMC8011CM) is fully compliant with the Data Over Cable Service Interface Specification (DOCSIS 1.1) thus ensuring compatibility with the majority of cable Internet providers. It provides high-speed Internet access over the same cable network system that brings cable TV service to the home.
I NTR ODUCTION 2 Key Features • High-speed Inter net access over a cable network system • Data rate of up to 10 Mbps upstream and 40 Mbps downstream • Always-on digital connection eliminates dial-up delays and provides transparent Internet access when initia ting a network request • Compatibility with cable suppliers is ensured by DOCSIS 1.
P ACKAGE C ONTENTS 3 Package Contents After unpacking the EZ Connect Cable Modem, check the contents of the box to be sure you have received the following components: • EZ Connect Ethernet/USB Cable.
I NTR ODUCTION 4 System Requirements The EZ Connect Cable Modem requires the following PC features to operate: • For a USB connection: - A PC equipped with a USB port - Windows 98/ME/2000/XP - The c.
5 H ARDWARE D ESCRIPTION The EZ Connect Ethernet/USB Cable Modem is an external cable modem product for high-speed Internet access applications, and complies with the DOCSIS 1.1 standard. The modem provides a concurrent USB and Ethernet connection to a PC or LAN and supports up to 17 users if allowed by your service provider.
H ARDWARE D ESCRIPTION 6 DHCP Client and Server The EZ Connect Ethernet/USB Cable Modem implements both a DHCP client and server. Dynamic Host Configuration Protocol (DHCP) allows the modem to connect to a network and obtain necessary IP parameters for communication on that network.
7 I NSTALLING THE M ODEM Locating the Modem The EZ Connect Ethernet/USB Cable Modem can be placed anywhere there is enough flat space, such as on a desktop or shelf.
I NSTALLING THE M ODEM 8 The modem must be properly connected to the service provider’s cable jack. If you are connecting both a TV and the modem to this outlet, you will need to connect a splitter to the cable jack outlet. The splitter filters the TV signal onto one cable and the network signal onto a second cable.
W IRING FOR M ULTIPLE U SERS (O PTIONAL ) 9 5. The diag ram below shows a typical computer/TV installation. Wiring for Multiple Users (Optional) Contact your ser vice provider for av ailability and instr uc tions if you need to configure your modem for multiple user ser vice.
I NSTALLING THE M ODEM 10 Note: The maximum speed supported by the USB port is 12 Mbps. 2. The “Found New Hardw are” screen will appear. Insert the driver disk. When prompted for the location of the driver , enter the drive letter of you r C D d rive.
E THER N ET I NSTALLATION IN W INDOWS 11 5. Select the option “Obtain an IP Address . ” The EZ Connect Ethernet/USB Cable Mod em will automatically assign an IP address to y our computer . 6. Click the “Gatewa y” tab and record the addresses listed under “Installed g ateways .
I NSTALLING THE M ODEM 12 6. Select the option “Obtain an IP Address automatically , ” and click “OK” or “Close” to close each window . The EZ Connect Ether net/USB Cable Modem will now automatically assign an IP address to y our computer .
M AKING A C ONNECTION TO THE E THER N ET P ORT 13 • Making a Connection to the Ethernet Port Use straight-through twisted- pair cable to connect the Ethernet port on the modem to a PC (or other network device such as a hub or switch).
I NSTALLING THE M ODEM 14 When inser ting an RJ-45 connector, be sure the tab on the connector clicks into position to ensure that it is properly seated. Caution: Do not insert a phone jack connector into any RJ-45 por t. Use only twisted-pair cables with RJ-45 connectors that conform with FCC standards .
15 V IEWING M ODEM S TATISTICS The program provides a browser-based READ-ONLY display of the EZ Connect Ethernet/ USB Cable Modem’s sta tistics, and is pro vided to help your ISP troubleshoot the modem connection in the event of connection problems.
V IEWING M ODEM S TATISTICS 16 RF Signal The RF Signal page provides information about the current Downstream and Upstream signal status of your EZ Connect Ethernet/USB Cable Modem.
A DDR ESSES 17 Addresses The Addresses page provides information about the ser vers your EZ Connect Ethern et/USB Cable Modem i s using. If the c able modem did not connect to the Cable Modem Termination System (CMTS) or Customer Premise Equipment (CPE), it will show the default values displayed on this screen.
V IEWING M ODEM S TATISTICS 18 Configuration The Configuration page provides information about the cable modem settings of the EZ Connect Ethernet/USB Cable Modem.
L OG M ESSAGE 19 Log Message The Logs page displays the last 300 events in memory. If over 300 events are recorded, the older entries will be dropped. To see new events, press the “Refresh” button on your browser.
V IEWING M ODEM S TATISTICS 20 Help Info The Help page provides an overview of the Configuration Manager, and brief troubleshooting information..
21 T ROUBLESHOOTING Cannot Connect to the Internet • Confirm that you have established an account with your service provider and that two-way cable service is provided. • Check that your computer is properly configured for TCP/IP. See “Installing the Modem” on page 7.
T R OUBLESHOOTING 22 • For an Ethernet connection: If the Link LED on the network adapter’s bracket does not light, check the following items. - Make sure cabl e lengths are within the requir ements specified. (See “Making a Connection to the Ethernet Port” on page 13.
23 P ORT AND C ABLE A SSIGNMENTS Caution: DO NOT insert a phone jack connector into any RJ-45 port. Use only twisted-pair cables with RJ-45 connectors that confor m with FCC standards . An Ethernet twisted-pair link segment requires two pairs of wires.
P ORT AND C ABLE A SSIGNMENTS 24 Straight-Through Cable If the twisted-pair cable is to join two ports and only one of the ports has an internal crossover (MDI-X), the cable used must be straight-through.
25 S PECIFICATIONS General Standards IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX USB 1.1 Media Connection USB cable connection to PC: 90-ohm shielded USB cable, maximum length 1.
S PECIFICATIONS 26 Data Rate Downstream: 38 Mbps 30 Mbps (64Q AM) 42 Mbps (256Q AM) Upstream: 10 Mbps 320 ~ 5120 Kbps (QPSK) 640 ~ 10240 Kbps (16Q AM) Frequency Range Downstream: 88 MHz ~ 860 MHz Upstream: 5 MHz ~ 42 MHz Bandwidth Downstream: 6 MHz Upstream: 200 kHz, 400 kHz, 800 kHz, 1.
S PECIFICATIONS 27 Physical Characteristics Por ts 1 USB T y pe-B USB spec . 1.1 (modem to PC) 1 RJ-45 10/100B ASE-TX Ethernet (modem to computer, or to Ethernet hub/switch): supports 10/100Mbps, full/half duplex with auto-neg otiation 1 F-type female 75-ohm connector LEDs PWR, ETH LINK, Cable A CT , Cable STS, ETH/USB A CT Dimensions 22.
38 T esl a Irvine, CA 92618 Phone: (949) 679-8 000 FOR TECHNICAL SUPPOR T , CALL: From U.S.A. and Canada (2 4 hours a day , 7 days a week) (800) SMC-4-Y OU; (949) 679-8000; F ax: (949) 679-1481 From Europe (8:00 AM - 5:30 PM UK T ime) 44 (0) 118 974 8700; Fax: 44 (0 ) 118 974 8701 INTERNET E-mail addresses: techsupport@smc.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté SMC Networks SMC8011CM c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du SMC Networks SMC8011CM - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation SMC Networks SMC8011CM, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le SMC Networks SMC8011CM va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le SMC Networks SMC8011CM, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du SMC Networks SMC8011CM.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le SMC Networks SMC8011CM. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei SMC Networks SMC8011CM ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
