Manuel d'utilisation / d'entretien du produit SMC7500A/VCP du fabricant SMC Networks
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T igerAccess Extende d Ether net CPE Extended Eth ernet VDSL CPE High-speed Internet access over existing phone lines Concurrent data and te lephone services (voi ce/ISDN) over a single connec.
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38 T esla Irvine, CA 9261 8 Phone: (9 49) 67 9-8000 T igerAcc ess Extended Ethernet CPE User Guide From SMC’ s T iger line of feature rich con nectivity solutions October 2002 Part No: 750.
Copyright Infor mation furnished by SMC Netw orks , Inc. (SMC) is bel ieved to be accurate and reliable . Howev er, no responsibil ity is assumed b y SMC for its use, nor for any infringements of patents or other right s of third parties which may result from its use.
i L IMITED W ARRANTY Limited W ar ranty Statement: SM C Networks, Inc. (“SM C”) war ran ts it s produ cts to be free from defects in w orkmanship and materials , under nor mal use and ser vice, for the applicable warranty term .
L IMIT ED W AR RANTY ii WARRA NTI ES E XCLUSIVE : IF AN SMC PROD UCT DOES NOT OPERA TE AS W ARRAN TED ABO VE, CUSTOMER’ S SOLE REM ED Y SHALL BE REP AIR OR REPLA CEMENT OF THE PRODUCT I N QUES TION , AT SMC’S OPTION .
iii C OMPLIANCES FCC - C lass B This equipment has been tes ted and found t o comply wi th the li mits for a Class B digital device, pursuant to P ar t 15 of the FCC Rules . These limits are designed to provide reasonable protection against harm ful interference in a residential ins tallation.
C OMPLIANCES iv EC Confor mance Declaration - Class B SMC contact for these products i n Europe is: SMC Networks Europe, Edific io Conata I I, Calle Fr uctu ós Gelabe rt 6- 8, 2 o , 4 a , 08970 - Sant Joan Despí, Barcelona, Spain.
C OMPLIANCES v Safety Compliance Underwriters laborato ries Inc. (USA) Important! Before making conn ect ions , make sure yo u hav e the corr ect Cord Se t. Check it (read the l abel on the cable ) against the following speci fication li st. Wichtige Sicherheitshinweise ( Ger m any) 1.
C OMPLIANCES vi 14. W enn folgende Situationen auftreten ist d as Gerät vom Stromnetz zu trennen u nd von einer qu alifizi er ten S er vic estelle zu übe rp r üfen: a. Netzkabel oder Netzstecker s ind beschädigt. b . Flüssigk eit ist in das Gerät ei ngedr ungen.
vii T ABLE OF C ONTENTS TigerAccess Extended Ethernet CPE . . . . . . . . . . . . . . 1 Introdu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 VDSL Techno logy . . . . . . . . . . . . . . . . .
T ABLE OF C ONTENTS viii.
1 T IGER A CCESS E XTENDED E THERNET CPE Introd uction SMC’ s TigerAccess E xtended E thernet CPE syst em consis ts of end-user CPE (Cus tomer Pr emise Equip ment) an d a VDSL s witch that ar e connec ted by sta ndard telephon e cable.
T IGE R A CCES S E XTENDED E THER NET CPE 2 and phon e signals for eac h user are combi ned in the switc h, and passed over VDSL l ines to in divi dual cu st omer s . The SMC7500A/VCP CP E at the customer end of the VDSL line connects to any PC or Macintosh equipped with a 10/ 100B ASE-TX network interface card.
VDSL T ECHNO LOG Y 3 VDSL Technology VDSL (V er y High Bit-Ra te Digita l Subscr iber Li ne) is at the high-end of the D SL tec hnologies , offer ing the be st com binatio n of fi ber op tics and copper to pro vide high-spe ed broadb and Int ernet access .
T IGE R A CCES S E XTENDED E THER NET CPE 4 VDSL delive rs high-perfor mance on line application s , such as high-quality video and other switched multimedia ser v ices . SMC’ s Etherne t VDSL CPE syst em pro vides robust performance, wi th a s ymmetric da ta rate up to 15 Mbps, and a r a nge up to 1770 m (5 800 ft).
P ACKAGE C HECKLIST 5 • Spectral c ompatibilit y with xDSL, I SDN (2B 1Q/4B3T), Smartpho ne digital PBX extension s and narrowband int erference • Robust o peration on severely dist orted line s .
T IGE R A CCES S E XTENDED E THER NET CPE 6 System Req uirem ents Before you start installin g the SMC Tige rAccess Extended Ethe rn et CPE, make sure you c an pro vide the righ t operat ing e nvironm ent. S ee the following installation requirement s: • A PC or Macintosh with a 10/100 Mbps E thernet adapter card installed.
7 H ARDWARE D ESCRIPTION TigerA cces s Extended Ethe rnet CPE The SMC7500A/VCP is an external VDSL CPE product for h igh-speed Internet acces s appli cations . The device pro vides an Ethe rnet connecti on to a compu ter, and an RJ-11 tele phone jack for con nectio n to a tele phon e.
H ARDW AR E D ESCRIPTION 8 LED Status LED Status D escription POWER On Power is being supplied t o the CPE. LINK (LAN) On Indicates a valid 10/10 0BASE-TX Ethernet link. ACTIVITY (LAN) Flashing Indicates that the C PE is transmitting o r receiving da ta on the Etherne t port.
9 I NSTALLATI ON Overview Before installing the CPE, verify that you ha ve all the items lis ted in the P ackage Chec klist, on page 5. If any o f the i tems are mi ssing or damaged, conta ct your loc al SM C distr ibut or . Also, be sure you have all the neces sar y tools and cablin g before installin g the CPE.
I NSTA LLA TIO N 10 Cable Conne ctions Depend ing on the wiring configurat ion used in your house, separate wall jacks may be used for telephone and VDSL ser v ices . Otherwise, y ou will need to connec t telephones and your c omputer dir ectly to the CPE.
P OWERING O N 11 When inse rtin g an RJ-45 plug, be sure the tab on the plug clicks into posit ion to e nsure that it is pro per ly seat ed. Caution: Do not plug a ph one ja ck conn ector into an y RJ-45 por t. U se only tw isted-pa ir cable s with RJ-45 c onnec tors tha t conf or m to FCC stan dards .
I NSTA LLA TIO N 12 Windo ws 95/98/NT 1. Click “Start/ Settings /Control Panel. ” 2. Click the “Network” icon. 3. F or Windows NT , click the “Protocols” tab . 4. Select “TCP/IP ” from t he li st of n etw ork protoc ols; this ma y include details of adapters installed in your computer .
C ONFIGURING THE TCP/IP P RO T OC OL S 13 Mac OS 1. Pull do wn the Appl e Men u. Clic k “Contro l P anels” and s elect “TCP/ IP .” 2. In the T CP/IP di alog bo x, chec k “Ethernet” is s elected in the “Connec t Via:” field .
14 T ROUBLESHOOTING Diagnosi ng CPE Indicato rs The TigerAccess Extended Eth ernet CPE opera tion is easil y monit ored via the L ED indi cator s to ident ify p roblems. Th e table below desc ribes common probl ems y ou ma y encounter and possibl e solution s.
I F Y OU C ANNOT C ONNECT TO THE I NTE R N ET 15 If You Canno t Connec t to the Inte rnet • Check that your computer is proper ly configured for TCP /IP. See “Confi gurin g the TC P/IP Pr otocols ” on pa ge 11. • Make sure t he correct network ad apter driv er is i nstalled fo r your operating sys tem.
T R OUBLESHOOTING 16 conne cted straig ht t hrough to pi ns 1, 2 , 3, and 6 at the ot her en d of the cable . Straig ht-Th rough Ca ble If the twiste d-pair cable is to join two port s and only one of the por ts has an inter nal c rossover (MDI-X ), the two pairs of wire s must be straight-t hrough .
C R OSSOVER C ABLE 17 Crossover Cable If the twiste d-pair cable is to join two port s and both p or ts are labeled wit h an “X” (MDI-X ), or ne ither por t is labe led wi th an “X” (MDI ), a cros sover mus t be i mplemente d in the wiri ng.
T R OUBLESHOOTING 18 The outer wi re-pair is only co nnected if ther e is a seco nd telepho ne line , and car ries voice only . Pin Signal Name Wire Colo r 1 Not used 2 Line 2 Tip Bl ack or White/Oran.
19 S PECIFI CATIO NS Funct ional Crite ria Data Rate/Range 15 Mbps symmetric up to 1070 m (3500 ft) 10 Mbps symmetric up to 1220 m (4000 ft) 5 Mbps symmetric up to 1370 m (4500 ft) 4 Mbps do wnstream/.
S PECI FICAT IONS 20 Standards Confor mance IEEE 802.3 10BASE-T , IEEE 802.3u 100B ASE-TX, IEEE 802.3x Flow Control Compliances FCC Class B , V CCI Cla ss B CIS PR Cl as s B EN61000-3-2/3 EN 61000-4-2/3/4/5/6/8/11 CSA/NRTL (UL1950, CSA 22 .
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38 T esla Irvine, C A 9261 8 Phone: (949 ) 679-800 0 FOR TECHNICAL SUPPOR T , CALL: From U.S.A. an d Cana da (24 hou rs a day , 7 days a wee k) (800) SMC-4-YOU; (94 9) 679-800 0; Fax: (949) 679- 1481 From E urope (8: 00 AM - 5:30 PM U K Time) 44 (0) 118 974 870 0; Fax: 44 (0) 118 974 8701 INTERNET E-mail a ddresses: techsupp ort@smc.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté SMC Networks SMC7500A/VCP c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du SMC Networks SMC7500A/VCP - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation SMC Networks SMC7500A/VCP, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le SMC Networks SMC7500A/VCP va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le SMC Networks SMC7500A/VCP, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du SMC Networks SMC7500A/VCP.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le SMC Networks SMC7500A/VCP. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei SMC Networks SMC7500A/VCP ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
