Manuel d'utilisation / d'entretien du produit 100 du fabricant SMC Networks
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Stackable F ast Ether net Switch ◆ 24 100B ASE-FX VF-45 po rts ◆ Optional 10 0B ASE-FX or 1000B ASE-X modul es ◆ Optional stack m odule for linki ng up to fou r units ◆ 8.
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6 Hughes Irvine, CA 9261 8 Phone: (9 49) 707-24 00 T igerSwitch 100 Installation Guide From SMC’ s T iger line of feature-r ich work group LA N solutions June 2 001 Pub.
Informati on furnish ed by SMC Networ ks, Inc. (SMC) is believed to be accu rate and r eliable. Ho wever , no re spons ibility i s assumed b y SMC for its us e, no r for any infri nge ment s of paten ts or o ther right s of thi rd part ies wh ich m ay r esult from i ts use .
L IMITED W ARRAN TY Limited Wa rranty Limite d W arranty St ateme nt: SMC Networks, Inc. (“SMC”) warrants its pro ducts to be free from defects in workm anship and materi als, under n ormal use and service, for the applicable warranty term.
L IMITED W ARRAN TY OF ALL OTH ER W ARRANT IES OR COND ITIONS , EXP RESS O R IMPL IED, EIT HER IN F ACT OR BY OPERA TION OF LA W , ST A TUTORY OR OTHER WISE, INCLUDING W ARR ANTIES OR CONDIT IONS OF ME RCHAN T AB ILITY A ND FIT NESS FOR A P AR TICULA R PURPOSE .
i C OMPLIANCES FCC - Class A Thi s equip ment ge nerates, us es, an d can ra diate radio f reque ncy ener gy and, if not install ed a nd us ed in acco rdanc e with the ins truct ion ma nual, may c ause inte rfer ence to radi o com muni catio ns.
C OMPLIANCES ii Industry Canada - Class A This digital apparat us does not excee d the Cl ass A limit s for radi o noise emission s from dig ital appar atus a s set ou t in the in terfere nce-cau sing equipmen t stand ard en titled “Digital Ap paratus, ” ICES-003 o f the Depar tment of Commun ications .
C OMPLIANCES iii Safety Compliance W ar ning: Fiber Opt ic Port Safety Avertissment: Ports pour fibres optiques - sécurité sur le plan optique W ar nhinweis: Fase roptikanschlüsse - Optische Sicherheit Underwrite rs Laboratori es Complian ce State ment Imp ortan t! Before mak ing conn ections, make s ure you have the co rrect co rd set.
C OMPLIANCES iv Wichtige S icherheitshinwe ise ( Ger many) 1. Bitte lesen Si e dies e Hinwei se sor gfältig dur ch. 2. Hebe n Sie diese Anl eit ung für den spät eren Gebr auch a uf. 3. V or j edem Reinig en ist das G erät vom Stromn etz zu tre nnen.
v T ABLE OF C ONTENTS 1 About the TigerSwitch 100 . . . . . . . . . . . . . . . . . 1-1 Overvie w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Switch Architectur e . . . . . . . . . . . . . . . . . . . . . . . . . .
T ABLE OF C ONTENTS vi Deskto p or She lf Mount ing . . . . . . . . . . . . . . . . . . . . . 3-5 Instal ling an Op tional Mod ule into the Swit ch . . . . . . . 3-6 Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 7 Connec ting t o a Power Source .
T ABLE OF C ONTENTS vii Standard s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5 Complianc es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5 Warrant y . . . . . . . . . . . . . . . . .
T ABLE OF C ONTENTS viii.
1-1 C HAPTER 1 A BOUT THE T IGER S WITCH 100 Overview SMC ’ s TigerSwitch ™ 100 is a stackab le switch with 24 1 00BASE-F X VF-45 port s, plus two slots for optional slide-in 100 BASE-FX or 1000BA SE-X modules. O ne of these slots can also be us ed for an opt iona l stac king mod ule tha t all ows you a tt ach up to fou r s wit che s to a 9.
A BOUT THE T IGER S WIT CH 100 1-2 Figure 1-3. Optional Modules Switch Architecture The Ti ge rSwit ch emp loys a hi gh -spee d s witc hing fa bric . Th is d esig n allows for simultan eous transport o f multiple packet s at low latenc y on all ports.
A BOUT THE T IGER S WIT CH 100 1-3 Management Options This sw itch con tains a comp rehen sive array of LED s for “ at-a-glance ” monitori ng of n etwork and po rt statu s.
A BOUT THE T IGER S WIT CH 100 1-4 Status LEDs The LED s, whic h are loc ated on the f ront panel f or easy viewin g, are show n below an d describ ed in the followin g table. Figure 1-4. Port and System LEDs Port and System Status LEDs LED Condition Status Power On Swit ch is r ecei ving p ower.
A BOUT THE T IGER S WIT CH 100 1-5 Network Management Module Figure 1-5. Network Management Module This switch inc ludes a Networ k Management Module on the rear panel. T his module c an manage the switch and the attach ed stack. It offer s a var iety of m anagemen t option s, in cluding SNMP , RMON and a W eb-based int erface.
A BOUT THE T IGER S WIT CH 100 1-6 caused by p ort sa turatio n. An d broadc ast st orm cont rol pr events broadc ast traffic storms from engulfi ng the ne twork. Some of this swit ch ’ s advance d feature s are describe d below. Fo r a deta iled des criptio n, refer to t he Manage ment G uide.
A BOUT THE T IGER S WIT CH 100 1-7 • Provi des da ta secur ity by restric ting all traffic to the orig inating VLAN, e xcept where a conne ction ha s been confi gure d betwee n separat e VLANs usi ng a router or Layer 3 sw itch.
A BOUT THE T IGER S WIT CH 100 1-8 Optional 100BASE-FX Module (SMC 6900FSSC) Figure 1-7. 1-Port 100BASE-FX Single-Mode Fiber Module Using si ngle -mode fiber optic cable, the 100 BAS E-FX port can b e connect ed to a remote si te up to 10 km (6.21 mi.
A BOUT THE T IGER S WIT CH 100 1-9 9/125 micron single-m ode fi ber cabl e. The 1000BASE -LX Gigabit module operates at 1 Gb ps, wit h supp ort for auto-n egotiat ion of duplex mode a nd flow cont rol. Optional 1000BASE-T Modul e (SMC69 00GT) Figure 1-10.
A BOUT THE T IGER S WIT CH 100 1-10 Power Supply Receptacles There are two power receptacles on the rear panel o f the switch. The stand ard powe r rec eptacle is for the AC powe r cord. Th e receptacle labeled “ DC Input ” is for the opti onal Red undant Power Unit (RPU).
A BOUT THE T IGER S WIT CH 100 1-11 Features a nd Benefit s Connectivity ◆ 24 multimode fiber VF-45 ports that offer a cost-effective solut ion for fi ber-to-the- desktop ap plication s ◆ Each VF -45 p ort o pera tes at 100 Mbps in hal f- o r ful l-dup lex mode (con figured m anually) ◆ 62.
A BOUT THE T IGER S WIT CH 100 1-12 ◆ Optional 1000BASE- T Giga bit modul e that supp orts a connec tion of up t o 10 0 mete rs usi ng Ca tegory 5 or 5e UT P or STP ca ble, and oper ate s at 1 Gbps .
A BOUT THE T IGER S WIT CH 100 1-13 • Spanning Tree Pr otocol for red undant n etwork conn ection s • VLAN su p port fo r 256 groups, port-bas ed or wi th IEEE 802.
A BOUT THE T IGER S WIT CH 100 1-14.
2-1 C HAPTER 2 N ETWORK P LANNING Introduction to Switching A netw ork switc h allows simul taneous transmiss ion of m ultiple pack ets via no n-cros sbar swit ching. This me ans that i t can pa rtiti on a networ k more effici ently t han brid ges or router s.
N ETWORK P LANNIN G 2-2 Sample Applications The Ti gerSwi tch 10 0 is not only desig ned to s egmen t your netwo rk, b ut al so to pro vide a wi de ra nge of opt ions in se ttin g up networ k connec tions. Some ty pica l applicat ions are descr ibed below .
N ETWORK P LANNIN G 2-3 Central Wiring Closet With up to 104 ports in a stack (i .e., 104 distin ct segm ents), th e TigerSw itch 1 00 can co llap se a compl ex netwo rk dow n into a sing le ef fici ent bri dged node , incr eas ing ove rall b and width and throug hput .
N ETWORK P LANNIN G 2-4 Remote Connections with Fiber Cable Fiber opti c tech nolog y al lows for l ong er c abli ng t han an y oth er media ty pe (up to 10 kil ometer s for 100 Mbps s ingle-mod e fiber at full duplex, or up to 5 kil ometer s for 1 Gbps f iber).
N ETWORK P LANNIN G 2-5 Making VLAN Connections VLANs c an be based on port gr oups, or ea ch data f rame can be expl icit ly tag ged to iden tify th e VLA N gro up it belon gs to. W hen using po rt-b ased VLANs, ports can ei ther be assigned to any numbe r of gr oups .
N ETWORK P LANNIN G 2-6 Connectivity Rules When add ing hubs (repeaters ) to your network, please foll ow the connec tivity rules listed below for Ethernet , Fast Et hernet, or Gigab it Ethe rn et.
N ETWORK P LANNIN G 2-7 100 Mbps Fast Ethernet Collision Domain Maximu m 100BASE-FX Fiber Opti c Cable Dis tance SMC 3-2 Rule for Class II Repeaters SMC 2-1 Rule for Class I Repeaters Maximum Network D iameter Using Repeat ers 100BASE-FX 50/125 or 62.
N ETWORK P LANNIN G 2-8 Maximum Fast Ethernet Cable Distanc e Cable Type Connecting Max. Distance Twisted Pair Any two devices 100 m (328 ft.) Fiber Switch to switch, s erver or PC Half du plex 412 m ( 1,351 .
N ETWORK P LANNIN G 2-9 Application Notes 1. Full-d uplex o peration only app lies t o point-t o-point access (such as when a switch is attached to a workstation, server or another switc h). When the swit ch is connecte d to a h ub, bo th devic es m ust ope rat e in ha lf-d uple x mode .
N ETWORK P LANNIN G 2-10.
3-1 C HAPTER 3 I NSTALLING THE S WI TC H Selecting a Site Tiger Switch 10 0 units can be moun ted in a standa rd 19-i nch equi pment rack or on a fl at surf ace. Be sure to follo w the guidel ines below when choosing a location. ◆ The site shoul d: • be at th e center of all the de vices you want t o link and ne ar a power outlet.
I NSTAL LING THE S WIT CH 3-2 Equipment Checklist After unpacki ng the Tig erSwit ch 100, c heck the co ntents to be su re you hav e receive d all the component s. Then , before beginnin g the instal lation, be su re you have all other necessa ry installa tion equi pment.
I NSTAL LING THE S WIT CH 3-3 Mounting A Tiger Switch 1 00 unit can be m ounted in a stan dard 19- inch equi pment ra ck or on a de sktop or shelf . Mountin g instr uction s for each type of si te follow . Installing Optional Modules : Befor e mou nti ng the swit ch, be sure y ou inst all any op tional modules .
I NSTAL LING THE S WIT CH 3-4 T o rack-mount device s: 1. Att ach th e brack ets to the d evice using t he sc rews provi ded in the Brack et Moun ting K it. Figure 3-1. Att aching the Bracket s 2. Mount t he devic e in the rack, using fou r rack-mou nting screws (not provided).
I NSTAL LING THE S WIT CH 3-5 3. If in stalling a si ngle sw itch on ly, turn t o “ Conne cting t o a Powe r Source ” at the end of this cha pter . 4. If inst alli ng mu ltiple swit ches , moun t the m in th e rack, on e below the other , in a ny or der .
I NSTAL LING THE S WIT CH 3-6 Installing an Optional Module into the Switch Optional modules are av ailable for media ex pansion, stackin g and managemen t . The se modu les can be inst alled int o the modular slots on the rear p anel of the swi t ch.
I NSTAL LING THE S WIT CH 3-7 Figure 3-4. Installing a Module 6. If yo u are su re the m odul e is pr operly mated w ith the conne ctor , tighten the retai ner scre ws by han d to secure the module in the slot. 7. Conn ect pow er to the swit ch. Stacking A stack may have as many as four swit ches.
I NSTAL LING THE S WIT CH 3-8 3. Re peat th is ste p unti l all th e devi ces hav e been conn ected. 4. Tur n to the next secti on, “ Connecti ng to a Powe r Source.
I NSTAL LING THE S WIT CH 3-9 Connecting to a Power Source T o connec t a device to a pow er source: Note: It is recommend ed that the swit ches be stac ked befor e being c onnecte d to a power so urce. Howe ver, a devi ce can be added to the top or bottom of a stack that is on and oper ating with out f irst p oweri ng d own the stack .
I NSTAL LING THE S WIT CH 3-10 3. Check t he front- panel LEDs as the devic e is powe red on to be sure th e Pow er LED is li t. If not, c heck t hat th e pow er ca ble is correc tly pl ugged i n. The M gmt LED on th e unit wi th the Netwo rk Man ageme nt Mo dule i nstall ed wi ll be li t.
4-1 C HAPTER 4 M AKIN G N ETWORK C ONNECTIONS Connecting Network Devices The Tig erSwitc h 100 is design ed to interc onnect multiple segmen ts (or colli sion domains) . It may be connect ed to 100 Mbps network cards in PCs an d server s, as well as to Fast Ethe rne t hubs, switches or rout ers.
M AKING N ETWORK C ONNE CTIONS 4-2 VF-45 Fiber Connect ions Each device requi res a 62 .5/125 m icron or 50/1 25 mic ron multi mode fibe r opt ic cable with V F-45 co nnector s at b oth ends. 1. Re move and kee p the VF -45 p ort ’ s plasti c cover .
M AKING N ETWORK C ONNEC TI ONS 4-3 SC Fiber Connections An opti onal slide- in 100BASE- FX modul e may be used for backb one and l ong di stance connect ions. A 1000BA SE-X module may also be used for a back bone conne ction bet ween sw itches , or for co nnectin g to a high- speed se rver .
M AKING N ETWORK C ONNE CTIONS 4-4 3. Conn ect one end of the cable to th e SC port o n the switc h and the ot her end to th e SC port on th e other devi ce. Sinc e SC connec tors are keyed, the cab le can b e attach ed in only one orie ntat ion. Figure 4-1.
M AKING N ETWORK C ONNEC TI ONS 4-5 1000BASE-T Twisted-Pair Connections A 1000BA SE-T conn ection re quires a shiel ded or unshielded twist ed-pair (ST P or UTP) cable with RJ -45 connector s at both ends. Fo r all conn ections, Cat egory 5 or 5e (reco mmended ) cable is requ ired with all four wire pairs c onnect ed.
M AKING N ETWORK C ONNE CTIONS 4-6 Figure 4-2. Making Twisted-Pair Connections 2. If t he devic e is a n etwork c ard and t he Tige rSwitch is in the wiri ng closet , attach the o ther end of the cable s egment t o a modular wall outlet that is connect ed to the wiring cl oset (see “ Wir ing Clos et Connect ions ” on th e next page).
M AKING N ETWORK C ONNEC TI ONS 4-7 Wiring Closet Connections T oday, the punch-d own block is an integr al pa rt of m any of t he newer e quipme nt racks . It is actually part of the patch pa nel. Instr uction s for ma king co nnectio ns in t he wirin g cl oset with this type of equi pment follows .
M AKING N ETWORK C ONNE CTIONS 4-8.
A-1 A PPENDIX A T ROUBLESHOOTING Diagnosing Switch Indicators Troubleshooting Chart Symptom Action Power LED is Off • Internal or redundant p ower supply has failed or is disconnected. • Check connections between the switch, th e power cord, the wall outlet, and the RPU if you are using one.
T R OUBLESHOOTI NG A-2 Power and Cooling Problems If the pow er ind icator do es no t turn on whe n the pow er cord is plugged in, you may have a p roblem with t he powe r outl et, po wer cord, or internal power supply.
T R OU BLE SHOOT ING A-3 Note: You c an co nfigure the man ageme nt agen t to ac cept from one to f our simu ltaneo us T elne t se ssions . If the maxi mum number of sessions already exists, an addition al Telnet connec tion wil l not b e able to log into t he sy stem.
T R OUBLESHOOTI NG A-4.
B-1 A PPENDIX B C ABLES Specificati ons Cable Types and Specifications Cable Type Max. Length Connector 100BASE-FX 50/125 or 62.5/125 micron core multimode fiber (MMF) Half Duplex 412 m (1,351 ft) VF-45 Full duplex 2 km (1.24 miles) VF-45, SC or ST 100BASE-FX 9/125 9 micron core single-mode fiber (S MF) Full duplex 10 km (6.
C ABLES B-2 Note: If you need to co nnect t o a devic e with 62.5/125 micron cable t hat has ST-type c onnector s, SMC pr ovides an option al SC -ST Co nverte r (Pa rt Numb er: 9 9-012 034- 091). 1000BASE-LX Fiber Specifications Fiber Diameter Fiber Bandwidth Cable Length Range 62.
C ABLE S B-3 RJ-45 Port and Cable Assignments CAUTION: DO NOT plug a phone ja ck conn ecto r into a ny RJ-4 5 port. U se only twisted- pair cab les wit h RJ-45 conne ctors that conf or m wit h FC C sta ndar ds.
C ABLES B-4 The t able be low s hows the 1000BA SE-T MDI and M DI-X port pinouts. Thes e ports re quire that all four pairs of wi res be connec ted. N ote th at for 1000BAS E-T op eration, all fo ur pair s of wires are us ed for both tr ansmit and rece ive.
C ABLE S B-5 cable t esting i nformation is specifie d in the ANSI/TIA/EI A-TSB-67 standard . Additio nally, cable s must also pa ss test para meters for Return Los s and Equ al-Level F ar-End Crosst alk (ELFEXT) .
C ABLES B-6 Console Port Pin Assignments The DB -9 serial port on the s witch ’ s rear pane l is us ed to connect to the switch for ou t-of-b and cons ole confi guratio n.
C ABLE S B-7 Console Port to 9-Pin COM Port on PC Console Port to 25-Pin DCE Port on Modem Console Port to 25-Pin DTE Port on PC Switch ’ s 9-Pin Seria l Port CCITT Signal P C ’ s 9-Pin COM P ort .
C ABLES B-8.
C-1 A PPENDIX C S PECIFICATIONS Physical Characteristics Ports 24 100B ASE-FX fiber 1 slot for an opti onal medi a expansio n module 1 slot for an opti onal med ia expansio n module or stacking module Network Inter face 100BASE -FX: VF-45 connec tor Multim ode fibe r cab le; 62.
S PECI FIC ATION S C-2 We i g h t 10.63 l bs (4.82 kg) Size 17.37 x 11.22 x 2.53 i n (44.0 x 28.5 x 6.4 cm) Te m p er a tu r e Operating : 32 to 122 ° F (0 to 50 ° C) Storage: -40 to 158 ° F (-40 t.
S PECIFICATIO NS C-3 Switch Features Spanning T ree Protocol Forwarding Mode Store-and-forward Throughput Wi re speed Flow Control Full Dup lex: IEEE 802 .3x Half Duple x: Bac k p ress ure Broadcast Stor m Control Confi gurable thre shold on a pe r-por t basi s.
S PECI FIC ATION S C-4 Management Features In-Band Management T elnet, W eb-based H TTP , or SNMP m anager (EliteV iew Network Manag ement so ftware prov ided for free) Out-of-Band Management RS-2 32 .
S PECIFICATIO NS C-5 Standards IEEE 80 2.3u Fa st Ethe rnet IEEE 80 2.3z Gigabit Ethernet IEEE 802.1 D Spanning T ree Protocol and tr affic prio riti es IEEE 802.
S PECI FIC ATION S C-6 Slide-in Module 100BASE-FX Extender Module Model SMC6900FSC, SMC6900FST , SMC6900FSSC Ports SMC6900FSC, SMC6900FST: 2 100BASE-FX multimode SMC6900F SSC: 1 10 0BASE-F X sing le-mode Network Inter face SMC6900FSC, SMC6900FST: 50/125 or 62.
S PECIFICATIO NS C-7 Communication Mode Full an d half d uplex, auto-negot iati on Communication Rate 1000 Mbps Standar ds IEEE 80 2.3z Gigabit Ethernet 1000BASE-LX Extender Module Model SMC6900G LSC .
S PECI FIC ATION S C-8 Communication Mode Full an d half d uplex, auto-negot iati on Communication Rate 1000, 1 00, and 10 Mbps Standar ds IEEE 802.3ab G igabi t Etherne t Agent Module Model SMC6924V FNMM Ports 1 RS-232 seria l port Connector Interface Stan dard st raight -thr ough wire d RS-23 2 cabl e Standar ds IEEE 80 2.
D-1 A PPENDIX D O RDERING I NFORMATION TigerSwitch 100 Products and Accessories Product Number Description SMC6924VF 24-port Fast Ethernet switch wi th two media expansion slots SMC6924VFNMM Network Managem ent Module with one RS-232 s erial po rt SMC6900S Stacking Module with 4.
O RDE RIN G I NFOR MATI ON D-2.
Glossary-1 G LOSSARY 10BAS E-T IEEE 80 2.3 spe cificat ion for 1 0 Mbps Et hernet ov er two pa irs of Cate gory 3, 4, or 5 UT P cabl e. 100BASE- FX IEEE 80 2.3u sp ecifi cation fo r 100 M bps Fast Ethernet over tw o stran ds of 50/12 5 or 62.5/12 5 micron core fib er cabl e.
G LOSSA RY Glossary-2 Bandwidth The di fference between the h ighest an d lowest frequ encies available for ne twork sig nals. Al so syn onymous wit h wire sp eed, the actual speed of the data transm ission along th e cable. Class I Repeater Fast Ethernet repeater t hat is princ ipally us ed to conne ct diffe rent physic al signal ing syste ms (e.
G LOSSAR Y Glossary-3 Fast Eth ernet A 100 Mb ps netwo rk comm uni cation sy stem b ased on Ether ne t and the C SMA/CD access m ethod. Fast Eth ernet Swi tch Device that pro vides a full 100 M bps bandwid th (or e ither 10 or 100 Mbp s bandwi dth with Auto-N egotia tion) to each p ort (LAN segment).
G LOSSA RY Glossary-4 IEEE 802.3ab Defines CSMA/CD acce ss meth od and physic al layer spec ifications for 100 0BASE-T Gigabit Ethernet . IEEE 802.3u Defines CSMA/CD acce ss meth od and physic al layer spec ifications for Fas t Ethernet.
G LOSSAR Y Glossary-5 Media Access Control (MAC) A por tion of the networkin g prot ocol t hat gov erns acce ss to the transm issi on medi um, f acil itati ng the exc hange of dat a betw een networ k nodes. MIB An acro nym fo r Manage ment Infor mati on Bas e.
G LOSSA RY Glossary-6 Transmission Control Protocol/Internet Prot ocol (TCP/IP) Proto col sui te that include s TCP as the pr imary tr anspor t protoc ol, and IP as the ne twork laye r prot ocol .
Index-1 Numerics 100 Mbps con nectivi ty r ules 2-7 1000 Mbps connectivity rules 2-6 1000BASE-LX fiber cable lengths 2 -6 module 1-8 1000BASE-SX connections 4-3 fiber cable lengths 2 -6 , 2-7 module 1.
I NDEX Index-2 FCC comp lia nce i featu res C-3 management 1-12 switch 1- 11 fiber cables 4-3 flow control, IEEE 802.3x 1-3 front panel of switch 1 -1 full-duplex connectivity 2-1 G Gigabit Ethernet cable lengths 2-6 grounding for racks 3 -3 I IEEE 802.
I NDEX Index-3 N network connections 4-2 examples 2-2 null-modem cable 1-5 O optional modules 1-2 , C-6 modules, installation 3-3 optional equipment D-1 ordering information D -1 out-of-band managemen.
I NDEX Index-4 T tags prior ity 1- 7 VLAN 2-5 Telne t 1-6 , A-3 temperature within a rack 3-3 traffi c prio rity 1- 7 troubleshooting in-band access A-2 power and cooling problems A-2 switch indicator.
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6 Hughes Irvine, C A 9261 8 Phone: (949 ) 707-240 0 FOR TECHNICAL SUPPOR T , CALL: From U.S.A. an d Cana da (24 hours, 7 days a w eek) (800) SMC-4-YOU; (94 9) 707-240 0; (949) 707-2 460 (Fax) From Europe (8:00 AM - 5:30 PM UK Greenwich Mean T ime) 44 (0) 1188 7487 40; 44 (0) 11 89 74874 1 (Fax) INTERNET E-mail a ddresses: techsupp ort@smc.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté SMC Networks 100 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du SMC Networks 100 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation SMC Networks 100, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le SMC Networks 100 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le SMC Networks 100, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du SMC Networks 100.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le SMC Networks 100. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei SMC Networks 100 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.