Manuel d'utilisation / d'entretien du produit 300 du fabricant Siemens
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Operating Instr uctions V oice Mail System Hicom 300.
2 Hicom 300 V oice Mail System GENERAL INFORMA TION ........................................................................ 5 User notes .............................................................................................. 5 QUICK HELP REFERENCE .
3 CONTENTS - Cont’d DISTRIB UTION GROUPS ........................................................................ 13 Setup a distrib ution group .................................................................... 13 Scan f or e xisting distri b ution groups .
4 CALL FORW ARDING T O V OICE MAIL SYSTEM - DIGIT AL TELEPHONES - ...................................................................... 21 Preset Call F orwarding to y our mailbox ................................................ 21 Deactiv ate Call F orwarding .
5 GENERAL INFORMATION User notes Spoken user prompts in the Hicom 300 Voice Mail System (VMS) will guide you step by step through the various operations and menu’s Each time you hear a single “bleep” tone you can proceed to the next input - the spoken announcement will be stopped.
6 QUICK HELP REFERENCE # Delete * Save / End / Scan 1 Record 3 Listen / Pause 4 Go back 10 seconds to listen 6 Go forward 10 seconds to listen 7 Reply to Message (connect to sender’s mailbox) 07 Con.
7 PERSONALISING YOUR MAILBOX The first step in personalising your mailbox is to replace your extension number with your own name. Recording your name * 75 Access to Voice Mail System ID No.
8 PERSONALISING YOUR MAILBOX - Cont’d Selecting separate personal announcements for external and internal calls * 75 Access to Voice Mail System ID No.
9 SENDING A MESSAGE Direct access to other mailbox * 79 Access internal Voice Mail System XXXX Enter required extension number * Connect to selected mailbox 1 Record message * Store message Calling an.
10 TRANSFERRING CALL TO MAILBOX An external caller wishes to leave a message in another mailbox. R Press Transfer key XXXX Dial required mailbox / extension number *79 Access internal Voice Mail System Replace handset Caller will be prompted to record a message.
11 RETRIEVING MESSAGES FROM YOUR MAILBOX You will be notified of messages waiting for retrieval by a voice announcement on your extension when lifting your handset.
12 RETRIEVING MESSAGES - Cont’d Listen to message currently on screen - Press MESSAGE RETRIEVE key - Listen to message # Delete message or * Save message / Scroll 3 Listen to next message or 7 Reply.
13 DISTRIBUTION GROUPS Messages may be sent to a predetermined group of extensions. This feature must be allocated in your class of service. Setup a distribution group * 75 Access to Voice Mail System ID No.
14 DISTRIBUTION GROUPS - Cont’d Send a message to a distribution group * 75 Access to Voice Mail System ID No. PIN number to access own mailbox * 1 Distribution groups 1 Distribute messages 800 * Enter group number/s (or 801-809) * End 1 Record message * End message Send a message to a temporary group * 75 Access to Voice Mail System ID No.
15 DISTRIBUTION GROUPS - Cont’d Scan existing distribution message lists * 75 Access to Voice Mail System ID No. PIN number to access own mailbox * 1 Distribution groups * Scan messages 3 Listen to message # Delete message Delete messages From time to time it is essential to delete messages, which you have sent, from the Voice Mail System.
16 NOTIFICATION The Voice Mail System is able to notify you immediately, or at a predetermined time daily, of messages awaiting delivery to you at a selected destination. This feature must be allocated in your class of service. Access Notification * 75 Access to Voice Mail System ID No.
17 NOTIFICATION - Cont’d Option 2 - Immediate (restricted date and time) 4 Enter start date and time e.g. 31081200 6 Enter end date and time e.g. 15091800 Notification between 1200 and 1800 from 31 Aug. - 15 Sept. as and when messages received. Option 3 - Predetermined time (daily) 4 Enter start time e.
18 PASSWORD Securing your mailbox (with optional password) * 75 Access to Voice Mail System ID No. PIN number * 8 Special functions 4 Password # Delete existing password or XXXX Enter a 1-6 digit pass.
19 ACCESS FROM OUTSIDE YOUR COMPANY The Voice Mail System may be accessed from outside the company to allow you to send and retrieve messages and change various features on your mailbox. This feature is only available when you are using a DTMF (Dual Tone Multi- Frequency) telephone instrument.
20 CALL FORWARDING TO VOICE MAIL SYSTEM - ANALOGUE TELEPHONES - Incoming calls may be directed to your mailbox by using CALL FORWARD PRESET or CALL FORWARD VARIABLE.
21 CALL FORWARDING TO VOICE MAIL SYSTEM - DIGITAL TELEPHONES - Incoming calls may be directed to your mailbox by using CALL FORWARD PRESET or CALL FORWARD VARIABLE.
22 CALL FORWARDING - Cont’d Reactivate Call Forwarding - CALL FORWARD led is off - Press CALL FORWARD key - CALL FORWARD led is on and / or - Display shows - FORWARDING TO * 75 VOICE MAIL Calls will now be forwarded directly to your mailbox.
23 PERSONAL ANNOUNCEMENT SUGGESTIONS Advise the callers that they have reached the correct destination You have reached the answering service of.................... Supply the callers with the following information:- I will be in a meeting from.......
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Siemens 300 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Siemens 300 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Siemens 300, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Siemens 300 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Siemens 300, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Siemens 300.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Siemens 300. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Siemens 300 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
