Manuel d'utilisation / d'entretien du produit Altos R710 du fabricant Acer
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Acer Altos R710 User’ s Guide.
Changes may be made peri odically to the infor mation in this publication without obligation to notify any person o f such revision or changes. Such changes wi ll be incorpor ated in new editions of this ma nual or supplementary docum ents and publications.
iii Notices FCC notice Class A devices do not have an FCC l ogo or FCC ID E on the label. Class B devices have an FCC lo go or FCC IDE on the la bel. Once the cla ss of the device is determined, refer to t he followin g corresp onding statement.
iv Peripheral devices Only periphera ls (input/out put devices, terminals, pr inters, etc.) certified to comply with the Cla ss A or Class B limits ma y be attached to this equipmen t. Operation with nonc ertified peripherals is likely to result in interference to radio and TV reception.
v Important safety instructions Read these instructions carefully. Sa ve these instructions for future reference. 1 Follow all warn ings and instru ctions marked on the product. 2 Unplug this produ ct from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cl eaners.
vi a When the power cor d or plug is damage d or frayed b If liquid h as been spilled into the produ ct c If the product ha s been exposed to rain or wate r d If the product does not operat e normally when t he oper ating instructions are followed .
Notices iii FCC notice iii Class A equipment iii Shielded cables iii Peripheral devices iv Use conditions iv Canadian users iv Laser compliance statement iv Important safety instructions v 1 System in.
System startup 28 Turning on t he system 28 Turning off the sys tem 28 Power-on probl ems 29 4 Configuring the system 31 Upgrading the system 33 Installation precautions 34 ESD precautions 34 Preinsta.
Hard Disk Drives 68 Floppy / CD-RO M / DVD-ROM Slimline Cag es 68 Rack-Mounted Syste ms 69 Configur ation Jumpers 70 Hardware Requirements 71 Processor 71 Memory 72 Power Supply 75 Optional Hardware 7.
Specific Problems and Corrective Ac tions 148 Power Light Does Not Light 148 No Characters Appear on Screen 149 Characters Are Dist orted or Incorrect 150 System Cooling Fans Do Not Rotate Properly 15.
General Safety Information 175 Appendix C: RAID Configuration 177 Configur ing the SCSI/SCSI RA ID HBA 179 How to use SCSI HBA setup utility 179 Loading HBA Default Settings 179 How to use SCSI RAID H.
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1 System information.
The Acer Altos R710 is a high density, rack optimised single processor system loaded with features. The sy stem offers a new standard for flexible productivity ideal for local or wide area networks and multiuser server environments.
3 Product briefing This section pro vide basic info rmation concer ning the conf iguration of your Altos R7 10 system . Processor • Single or dua l Intel ® Xe on TM processor with 800 MHz FSB • C.
1 System information 4 Caution! W hen using multiple memory mod ules it is recommended that you AVOID us ing modules from different manufacturers or that run at different speeds from each other. Warning! Functionality issues may be encountered if mixed memory types are installed on the same server board.
5 Serial ATA ports • Two SATA ports Management Controller • Onboard Na tional Semic o nductor PC87431 management controller • IPMI 1.5 compliant • Optional I MM (Intelligen t Management M odule) can be up graded to support IPMI 2.
1 System information 6 Caring features Part of Acer’s mission, as a company that cares about its end users, is to provide features that make operat ion, maintenance, and upgr ading your system simpler and faster. The Al tos R710 is no exception to this rule.
7 Product specification summary Highlighte d below are the system’s key features: • Single or dual Inte l ® Xeon TM processor supporting Hyper-Threading Technology • 800 MHz FSB supports processor speeds from 2.
1 System information 8 • SSI-compliant 34-pin, high-densit y 100-pin, and alternate 50-pin control pa nel headers • Intelligent Manageme nt Module 120-p in connector , supporting the optional Prof.
2 System tour.
This chapter provides locations of various components and ports and instructions on how to set up the system..
11 System board Connector and Header Locations The mainboard becomes accessible once you open the system. The figure below is provid ed to help yo u indentify and loc ate connectors, slots and ports.
2 System tour 12 Item Description A Serial Port A B SCSI Chann el B C 8-pin ARMC co nnector D CMOS Battery E Full-height riser slot F Low-profile riser slot G Back panel I/O ports H DIMM slots 1B, 1A,.
13 Back Panel Connectors W SATA port 2 X Power supply signal cable Y USB header (DH-10) Z USB header (1 x 10) AA IPMB connector BB IDE power connector CC SCSI channel A DD ICMB connector EE 120-pin co.
2 System tour 14 The NIC LEDs at the right and left of each NIC provide the foll owing information. Item Description A PS/2 Mouse port B PS/2 Keyboard port C Com Port (RJ-45 connector) D Gigabit LAN #.
15 SCSI Backplane The Hot-Swap SCSI Backplane installs on the back side of th e hot-swap drive bay inside the chassis. Alig nment features on the chassis and backplane assembly make for easy tool -less installation . The following diagram shows the layout of comp onents and connec tors on the Hot- swap SCSI Backplane printed circuit board.
2 System tour 16 External and internal structure Front view (with bezel) Front view (w/o bezel) No. Description 1 Name Plane 2K e y l o c k 3L E D s No.
17 2 3.5” SCSI HDD bay 3 Tape Device bay / 6th SCSI HDD bay 4 Front VGA output port 5 Front USB port 6 Power Bu ttion 7 Service ID Buttion No. Description.
2 System tour 18 Front panel Front Panel LED and Buttons description Item Description A Power Button B L AN #2 Activity LED C L AN #1 Activity LED DP o w e r L E D E System Status LED F Hard Drive Act.
19 Control Button Functions LED Indicator Status Item Description Power/ Sleep button Toggles the system power on /off. Sleep button for ACPI-compatible operating systems. Reset button Reboots and initializes the system. ID button Toggles the front panel ID LED an d the baseboard ID LED on and off.
2 System tour 20 Note : If the system is powered down without goin g through the BIOS, the LED state that was in effect at the time of the power- down is restored when th e system is powered back on or until the BIOS clears the LED.
21 Rear view Item Icon Description A Low Profile PCI Add-in Card Slots B Full Height PCI Add-in C ard slots C Power Supply Modu les (1+1 Configuration Shown ) D PS2 keyboard and Mouse Ports E RJ45 Ser.
2 System tour 22 Optional Peripherals O Cooling fan for R edundant Power Fan Module Item Description A Slim-line Device cage, supp ort for floppy drive / DVD / CD-ROM drive B Optional 6 th hard drive .
23 Internal components Item Description A Power Supply Mo dules B Power Distribution Board C Riser Card Assembly DC P U A i r D u c t E Fan Module F Air Baffle G Slim Line Drive Bay.
2 System tour 24 HF r o n t B e z e l I Chassis Handles J Control Panel K Hard Drive Bays Item Description.
3 Getting Started.
This chapter gives in formation on sett ing up and starting to use your system.
27 Setting up the system Preinstallation requirements Selecting a site Before unp acking an d installing t he system, se lect a suita ble site fo r the system for maximum efficiency.
3 Getting Started 28 System startup Turning on the system After making sure that you have properly set up the system and connecte d all the req uired cabl es , you can now power on the system. To power on the system, pres s the power button on the front panel.
29 Power-on problems If the system does not boot after you have applie d power, check the following factors that might ha ve caused the bo ot failure. • The external power cable may be loosely connected. Check the power cable conn ection from the power source to the power cable socke t on the rear panel.
3 Getting Started 30.
4 Configuring the system.
This chapter discusses the precautionary measures and installat ion procedures you need to know when upgrading the system..
33 Upgrading the system Certain components of the server ar e upgra deable such as the drives, the CPU, the memory, an d th e expansion ca rds. However, for safety purposes, we do not rec ommend that you perform these upgrades yourself.
4 Configuring the system 34 Installation precautions Before yo u install an y server com p onent, we recommend that you read the following se ctions. These sections contain important ESD precautions along with preinstallation an d post-installation instructions.
35 the procedur es described in the following secti ons unless you are a qualified service technician . Post-installation instructions Observe the following after in stalling a server component: 1 See to it that all components are installe d according to the described step-by-step inst ructions.
4 Configuring the system 36 Opening the server Caution! Be fore you proceed, make sure that you have turned off your system and all peripherals c onnected to it. Read the “Preinstallation instructions” on page 34. You need to open the server be fore you can install additional components.
37 Removing the Chassis Cover The Altos R710 Server must be oper ated with the top c over in place to ensure proper coolin g. You will need to remove the top cover to add or replace co mponents insi de of the platform. Before removing the top cover, power down the server system and un plug all peripheral de vices and the AC powe r cable.
4 Configuring the system 38 Installing the Chassis Cover 1 Place the cover over the chassis so that the side edges of the cover sit just inside the chassis sidewalls. 2 Slide the cover forward until i t clicks i nto place. 3 (Optional) Insert the sh ipping screw at the ce nter of the top cover.
39 Removing and Installing the Processor Air Duct Always operate your server chas sis wi th the processor air duc t in place. The air duct is required for prop er airflow within the chas sis.
4 Configuring the system 40 the power supply. Use ca ution not to pinc h or disengate cables that may be near or under the air duct..
41 Removing the Processor Air Dam (if required) If you are using a server board that includes sockets fo r two proces sors and you inst all only a si ngle processo r or remove the second processor, you must install the processor air dam in t he location for processor 2.
4 Configuring the system 42 Installing and removing a hard disc drive Up to fi ve hot-swa ps SCSI dri ves can be installed into your chassis. The number of drives and the drive type allowed d epend on th e Altos R710 Server system and the ad d-in components that you are instal ling.
43 Installing a hard disc 1 Press in on the green latch on the front of the hard drive carrier. 2 Pull out on the blac k le ver to slide the carrier from the chassis. 3 Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carr ier.
4 Configuring the system 44 8 When the black drive carrier lever begins to close by itself, push on it to lock the drive assembly into place. OM1168 4 C E A B D.
45 Installing or Removing a Floppy, CD- ROM, or DVD-ROM Drive Floppy, CD-ROM, and DVD-ROM drives are NOT hot swapp able. Before removing or replacing the drive, you mu st first take the server out of .
4 Configuring the system 46 7 Insert one end of the 26-p in floppy drive da ta cable end into the connector. 8 Push down on the connector cove r to lock the cable into place. 9 Slide the floppy drive assembly into the chassis until it clicks into place.
47 12 Push in on the connector cover to lock the cable into place. See letter “D” in the figure. 13 Install the chassis cover. 14 Install the front bezel. Removing a Floppy Drive fro m the Slim Line Drive bay with Altos R710 1 Power down th e serve r syste m an d unpl ug all peripheral devi ces and the AC power cable.
4 Configuring the system 48 Installing a Floppy Drive in to the Converted Hard Drive Bay on Altos R710 Server System The floppy drive conversion kit can o nly be instal led into a system that is using the SCSI backplane. You will know if you have one of these backplanes installed if yo u can install ho t-swap SCSI drives.
49 Figure 2. Inserting a Floppy Drive into the Floppy Drive Convers ion Kit Carrier 8.Attach the floppy drive to the carri er with the screws that came with your floppy drive co nversion kit. On e screw attaches at each side. See the figure below. Figure 3.
4 Configuring the system 50 9.Reattach the slide rails onto flop py drive conversion kit carrier. See the figure below. Figure 4. Installing the Rails onto th e Floppy Drive Convers ion Kit Carrier 10.Open the connector on the rear of the floppy drive by pulling up on the connector cover.
51 13.Slide the carrier assembly into the upper left ha rd drive bay until it clicks into place. See letter "A" in t he figure below. 14.Open the conne ctor labeled "Fl oppy Con" on the backp lane by pulling up on the connecto r cover.
4 Configuring the system 52 Removing a Floppy Drive from the Converted Hard Drive Bay 1.Power down the server and unplug all peripheral devices and the AC power cable.
53 Installing the SCSI 6th HD upgrade kit in Altos R710 The SCSI sixth HD upgrad e kit is used when a si xth SCSI hot-swap drive is needed. 1.Power down the server and unplug all peripheral devices and the AC power cable. 2.Remove the chassis cover. 3.
4 Configuring the system 54 with the matching holes on back plane. Be sure the boar d seats into the plastic retainer at the bott om of the backpl ane opening.
55 end of the Drive 5 power cable to th e connector on th e ba ckplane that is labeled "OPT CONN." 10.Install the fan module. 11.Install the chassis cover. 12.Install the SCSI hard disk driv e into the sixth drive position. 13.Install the front bezel.
4 Configuring the system 56 5.Push the tape drive filler panel from the cha ssis by using a lon g screwdriver to push it out from the in side of the chassis. See the figure below to locate the tape drive filler pan el. Figure 1. Re moving th e Tape Driv e Bay Fill er Panel 6.
57 7.Attach the tape drive to the tape drive carrier ki t using the four screws that were includ ed with the tape drive kit. See the figure below. Figure 2.
4 Configuring the system 58 9.Attach the end of the SCSI cable th at is labeled "Tape Drive" to the SCSI connecti on on the tape drive. 10.Route the SCSI cable along the front of the fan module an d then through the front and rear openings on the undersi de of the air baffle .
59 Install a Slimline Optical drive into Altos R710 NOTE:The carrier for the slimline Optical drive was pre-installed in the slimline drive bay of your Altos R710 Server You wil l need to remove it from the chassis before beginning. 1 Power down th e serve r syste m an d unpl ug all peripheral devi ces and the AC power cable.
4 Configuring the system 60 9 Connect the loose end of the CD-R OM drive cable to the bac kplane connector. See letter “B” in the figure. 10 Power down the server system an d unplug all peripheral devices and the AC power cable. 11 Install the chassis cover.
61 Removing a Slim line Optical Drive from Altos R710 1 Power down th e serve r syste m an d unpl ug all peripheral devi ces and the AC power cable. 2 Remove the chassis cover. 3 Remove the front bezel. 4 Open the connector on the rear of th e CD-ROM by pul ling up on the connector.
4 Configuring the system 62 Removing and Installing the PCI Riser Assembly You will need to remove the PCI riser assembly from the chassis to replace the PCI riser boards, or to add or remove a PCI add-in card. Removing the PCI Riser Assembly Use the following instructions to remove the PCI riser assembly from the chassis.
63 5 Push back on the blue release leve r at the end of one of the riser boards. While holdin g the lever back, push firmly on the o ther edgo of the board to diseng age the board from the riser. Installing the PCI Riser Assembly Use the following instructi ons to install the PCI riser assembly from the chassi s.
4 Configuring the system 64 Replacing the PCI Riser Board Altos R710 have three kinds of PCI riser option ca be choosed. The default installed riser card for th e three PCI-X 66/100MHz slots be mounte.
65 Inst alling board onto PCI Riser ass embly . This refers to the two small boards on the riser asse mbly it s elf. The se are the board s in to wh ic h an add-in card is inserted 7 Repeat steps 3 – 5 on the other riser card. 8 Install the PCI add-in card(s), if desired.
4 Configuring the system 66 NOTES : Add-in cards must be attach ed to a riser card when the riser card is removed from the chassis. 1 Remove the chassis cover. 2 Remove Processor Air Duct. 3 Remove the PCI Riser assembly. 4 Insert the PCI card edge connecto r into the PCI sl ot on the riser assembly.
67 NOTE: To ensure proper signal integrity on a g iven PCI bus, add-in cards must be installed in order starting with the top PCI slot Replacing a System Fan The system fans a t the front of the Server Ch assis can be indi vidually replaced if one of them fails.
4 Configuring the system 68 Note: Unless otherwise indicated, all illustrations showed in this section show the Altos R710 server chassis. Hard Disk Drives The Altos R710 Server system ships with drive bracke ts for installing five SCSI Hard Disk Drives for hot- swap configuration available.
69 The floppy drive / CD-ROM / DVD-ROM cage can b e inserted or removed only when system power is turned off. Drives in the slimline cage are NOT hot swappable. Rack-Mounted Systems The Altos R710 Server SERIES can be mounte d into a rack. Acer provides a tool-less rail kit and a ca ble manageme nt arm to mount this server chassis into a rack.
4 Configuring the system 70 Configuration Jumpers Jumper Name Pins What happens at system reset?? Password Clear (line “A” in figure above) 1-2 These pins should be jumpered for norm al system operation. 2-3 If these pins are jumpe red, administrator and user passwords will be cleared on the next reset.
71 Hardware Requirements To avoid integration difficulties and possible board damage, your system must meet the requi rements outlined below. For a list of qualified components. Processor One or two Intel® Xeon™ proce ssors with an 800MHz front side bus and a minimum of 2.
4 Configuring the system 72 Memory Altos R710 supports DDR 2 400 Registered ECC me mory modules. DDR2 400 memory is a new type of memory module providing better performance using less powe r, at 1. 8 volt s, than co nventional DD R1 memory. DDR2 400 memory modules have 240-pin DIMM modules and are not backward-compatible with DDR1.
73 The minimum memory configuration is one DIMM, i nstalled i n DIMM 1B slot. However, for optimu m performa nce and 2-way memor y interleave operation, two DIMMs with identical si ze should be installed. DIMMs on me mory cha nnel A are pa ired with DIMMs on memory channel B to configur e 2-way memory interleave.
4 Configuring the system 74 Memory sparing and mi rroring configurati on cannot be used simultaneously. Memory Sparing To provide a more fault tolera nt system, Altos R710 includes specialized hardware to support fa il-over to a spare DIMM device in the event that a primary DIMM in us e exc eeds a specified threshold of runtime errors.
75 from the Primary mirror, the chipset wi ll aut omatically replace the data in the defective slot with da ta from the Secondary mirror. Below table list t he suggested memory population for memory mirroring: Power Supply The Acer Altos R710 server used 70 0 watt 1 + 0 / 1+1 hot-swappable redundant power sup ply.
4 Configuring the system 76 Optional Hardware Hard Disk Drives The Altos R710 Server su pports Ultra 320 SCSI, 10K or 15Krpm hard disk drive options. Intelligent Management Module The Intelligent Management Modu le are available to provide enhanced server ma nagement features.
77 Upgrading the CPU This section include s instructions f or removing and installing a CPU. Important! Always o bserve the ESD precautions when installing or removing a system component.
4 Configuring the system 78 2 Replace the hea tsink ov er the CP U socket and tighten the four corner screws . 3 Replace the sy stem cove r, ma king sure to observe the post- installation instru ctions described on page 35.
79 Removing a CPU 1 Remove the AC power cord from the server. 2 Remove the system cover. See “R emoving the Chassis Cover” on page 37. 3 Unplug the processor fan cable from the server board. 4 Loosen the four captiv e screws on the corners of the heat sink.
4 Configuring the system 80 Upgrading the system memory To remove a DIMM Before insta lling a n ew DIMM in a socket, remove first a ny previous ly installed DIMM from that socket. Important: Before removing any DIMM from the mainboar d, make sure to create a backup file of all important d ata.
81 To install a DIMM 1 Observe the ESD precautions an d pre-installation p rocedures described on page 34. 2 Locate the DIMM sockets on the mainboard. 3 Open the clips on the socket. 4 Align and insert the DIMM into the socket . 5 Press the holding clip s inward to lock the DIMM in place .
4 Configuring the system 82.
5 BIOS setup.
This chapter gives informati on about the syst em BIOS and discusses how to configure the system by changing the settings of the BIOS paramet ers..
85 Before You Begin Before working with your se rver prod uct, pay close at tention to the at the beginnin g of this manual. Tools and Supplies Needed • Phillips * (cross head) screwdriver (#1 bit a.
5 BIOS setup 86 6 Move the jumper from the default position covering pins 1 and 3 to cover pins 2 and 4. Replacing the Backup Battery The lithium battery on th e server board powers the RTC for up to 10 years in the absence of power.
87 1 Observe the safety and ESD precau tions at the beginning of this book. 2 Turn off all peripheral devices c onnected to the server. Turn off the server. 3 Disconnect the AC power cord from the server. 4 Remove the server’s cover an d locate the battery.
5 BIOS setup 88 9 Close the chassis. 10 Run Setup to restore the configuration settings to the RTC..
89 BIOS Setup Utility The BIOS Setup utility is pro vided to perfo rm syste m configura tion changes and to display current sett ings and environment informat ion. The BIOS Setup utili ty stores conf iguration settings in system non- volatile storage.
5 BIOS setup 90 BIOS Setup Keyboard Command Bar Options key option descriptiontion Ent er Execute Command The Enter key is used to activate sub-menus , pick lists, or to select a sub-field. If a pick list is displayed, the Enter key will select the pick list highlighted item, and pass that selection in the parent m enu.
91 - Change Value The minus key on the keypad is used to chang e the value of the current item to the previous value. Th is key scrolls through the values in the associated pick list without displaying the full list. + Change Value The plus key on the keyp ad is used to change the value of the current menu item to the next va lue.
5 BIOS setup 92 F10 Save Changes and Exit Pressing F10 causes the following message to a ppear: Save configuration changes and exit setup? [OK] [C ancel] If “OK” is selected and the Enter key is pressed, all changes are saved and setup is exited.
93 Main The first screen displaye d whe n entering the BIOS Setup Utility is the Main Menu selection screen. This screen displays the major menu selections available. The following ta bles describe the available options on the top level and lo wer level me nus.
5 BIOS setup 94 Type N/A N/A Processor brand ID string Speed N/A N/A Calculated proces- sor speed Count N/A N/A Detected number of physical proces- sors System Memory Size N/A N/A Amount of physi- cal memo ry detected System Time HH:MM:SS Use [ENTER], [TAB] or [SH IFT- TAB] to select a field.
95 Advanced The Advanced menu contains parame ter values that define how the system behaves on startup. Be cautious in setti ng parameter values in th e Advanced menu as any incorrect value m ay cause the system to malfunction.
5 BIOS setup 96 Processor Con- figuration N/A Configure proces- sors. Selects submenu. IDE Configura- tion N/A Configure the IDE device(s). Selects submenu. Floppy Co nfig- uration N/A Configure the Floppy drive(s). Selects submenu. Super I/O Con- figuration N/A Configure the Super I/O Chipset.
97 Processor Configu ration Sub-menu Option s Feature Options Help Text Description Configure Advanced Processo r Settings Manufac- turer Intel N/A Displays processor man- ufacturer string Brand Strin.
5 BIOS setup 98 Cache L1 N/A N/A Displays cache L1 size. Cache L2 N/A N/A Displays cache L2 size. Cache L3 N/A N/A Displays cache L3 size. Visible only if the pro- cessor contains an L3 cache. CPU 2 CPUID N/A N/A Displays the C PUID of the processor. Cache L1 N/A N/A Displays cache L1 size.
99 Hyper- Threading Technology Disabl ed Enabled Enable Hyper- Threading Technology only if OS supports it. Controls Hyper-Thread- ing state. Primarily used to support older Operating Systems that do not support Hyper Threading. Intel ® Speed Step ™ Tech Auto Disabl ed Select disabled for maximum CPU speed.
5 BIOS setup 100 BIOS Setup IDE Configuratio n Menu Options Feature Options Help Text Description IDE Configuration Onboard P- ATA Cha n- nels Disabled Primary Second- ary Both Disabled: disables the integrated P-ATA Con- troller. Primary: enables only the Primary P-ATA Control- ler.
101 Onboard S- ATA Cha n- nels Disabled Enabled Disabled: disables the integrated S-ATA Con- troller. Enabled: enables the integrated S-ATA Con- troller. Controls s tate of integrated S-ATA controller. Configure S- ATA as RAID Disabled Enabled When enabled the S-ATA chann els ar e res erved to be used as RAID.
5 BIOS setup 102 Secondary IDE Mast er N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices. Selects submenu with additional device details. Secondary IDE Slave N/A While entering setup, BIOS auto detects the presence of IDE devices.
103 Mixed P-ATA-S-ATA Configuration with only Primary P-ATA ATA(PI) 80Pin Cable Detect ion Host & Device Host Device Select the mechanism for detecting 80Pin ATA(PI) Cable. The 80 pin cable is required for UDMA- 66 and above. BIOS detects the cable by querying the host and/or device.
5 BIOS setup 104 First ATA Channel P-ATA M-S S-ATA M-S Configure this channel to P-ATA or S-ATA. P-ATA: Parallel ATA Primary channel. S-ATA: Serial ATA. Defines the S-ATA device for this chan- nel. If the Second ATA is assigned S-ATA, this option reverts to P- ATA.
105 IDE Device Configuration Sub-menu Selections Feature Options Help Text Description Primary/Secondary/Third/Fourth IDE Master/Slave Device N/A N/A Display detected device info Type Not Installed Auto CDROM ARMD Select the type of device conn ected to the system.
5 BIOS setup 106 Block (Multi- Sector Transfer) Mode Disabled Auto Disabled: The Data transfer from and to the device occurs one sector at a time. Auto: The data transfer from and to the device occurs multiple sectors at a time if the device supports it.
107 Floppy Configu ration Sub-me nu Selections Feature Options Help Text Description Floppy Configu ration Floppy A Disabled 720 KB 3 1/2" 1.44 MB 3 1/2" 2.88 MB 3 1/2" Select the type of floppy drive con - nected to the sys- tem. Note: Intel no longer validates 720Kb & 2.
5 BIOS setup 108 Super I/O Configuration Sub-menu Feature Options Help Text Description Configure Nat42x Super IO Chipset Serial Port A Address Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Allows BIOS to Select Serial Port A Base Addresses. Option that is used by other serial port is hid- den to prevent conflicting set- tings.
109 USB Configuration Sub-menu Feature Opt ions Help Text Description USB Configuration USB Devices Enabled N/A N/A List of USB devices detected by BIOS. USB Func- tion Disabled Enabled Enables USB HOST con - trollers. When set to dis- abled, othe r USB options are grayed out.
5 BIOS setup 110 Legacy U SB Support Disabled Keyboard only Auto Keyboard and Mouse Enables support for legacy USB. AUTO op tion dis- ables legacy support if no USB devices are con- nected. If disabled, USB Legacy Support will not be disabled until booting an OS.
111 USB Mass Storage Device Configur ation Sub-menu Feature Opt ions Help Text Description USB Mass Storage Device C onfiguration USB Mass Storage Reset Delay 10 Sec 20 Sec 30 Sec 40 Sec Number of seconds POST waits for the USB mass storage device after start unit comma nd.
5 BIOS setup 112 Emulation Type Auto Floppy Forced FDD Hard Disk CDROM If Auto, USB devices less than 530MB will be emu- lated as Flop py and remaining as hard dri ve. Forced FDD op tion can be used to force a HDD for- matted drive to boot as FDD (Ex.
113 PCI Configuration This sub-menu pro vides contro l ov er PCI devices and their option ROMs. If the BIOS is reporting PO ST error 146, use this menu to disable option ROMs that are n ot required to boot th e system.
5 BIOS setup 114 Onboard NIC 2 (Right) Disabled Enabled Onboard NIC 2 ROM Disabled Enabled Onboard SCSI Disabled Enabled Onboard SCSI ROM Disabled Enabled Onboard SCSI Mode IM/IME IS IM/IME = Integrated Mirror- ing/Integrated Mirroring Enhanced IS = Integrated Striping Before changing m odes, back up array data and delete existing arrays, if any.
115 Memory Configuration Sub-menu Selections This sub-menu pr ovides informati on about the DIM Ms detected by the BIOS. The DIMM num ber is printed on the baseboard n ext to each device. Feature Opt ions Help Text Description System Memory Settings DIMM 1A Installed Not Installed Disabled Mirror Spare Informational display.
5 BIOS setup 116 DIMM 2A Installed Not Installed Disabled Mirror Spare Informational display. DIMM 2B Installed Not Installed Disabled Mirror Spare Informational display. DIMM 3A Installed Not Installed Disabled Mirror Spare Informational display. DIMM 3B Installed Not Installed Disabled Mirror Spare Informational display.
117 Memory Remap Fea- ture Disabled Enabled Enable: Allow remapping of over- lapped PCI memory above the total phys- ical memory. Disable: Do not allow remapping of m em- ory. Memory Mirroring / Sparing Disabled Spare Mirror Disabled provi des the most memory space.
5 BIOS setup 118 Boot Menu Selections Feature Option Help Text Description Boot Settings Boot Settings Configuration N/A Configure settings during system boot. Selects sub- menu. Boot Device Priority N/A Specifies the boot device priority sequence. Selects sub- menu.
119 Boot Settings Configurati on Sub-menu Selections Feature Options Help Text Boot Settings Configuration Quick Bo ot Disable d Enabled Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system. Quiet Boot Disabled Enabled Disabled: Displays normal POST messages.
5 BIOS setup 120 Boot Device Priority Sub-menu Selections POST Error Pause Disabled Enabled If enabled, the system will wait for user intervention on critical POST errors. If dis- abled, the system will boot with no in ter- vention, if possible. Hit ‘F2’ Message Display Disabl ed Enabled Displays "Press ‘F2’ to run Setup" in POST.
121 1st Boot Device Varies Specifies the boot sequence from the avail- able devices. A device enclosed in parenthesis has been dis- abled in the correspond- ing type menu. Number of entries will vary based on system configur ation. nth Boot Device Varies Specifies the boot sequence from the avail- able devices.
5 BIOS setup 122 Hard Disk Drive Sub-Menu Selections Feature Opt ions Help Text Description Hard Disk Drives 1st Drive Varies Specifies the boot sequence from the avail- able devices. Varies based on system configu- ration. nth Drive Varies Sp ecifies the boot sequence from the avail- able devices.
123 Removable Drives Sub-menu Selections Feature Opt ions Help Text Description Removable Drives 1st Drive Varies Specifies the boot sequence from the avail- able devices. Varies based on system configu- ration. nth Drive Varies Sp ecifies the boot sequence from the avail- able devices.
5 BIOS setup 124 CD/DVD Drives Sub-menu Selections Feature Opt ions Help Text Description CD/DVD Drives 1st Drive Varies Specifies the boot sequence from the avail- able devices. Varies based on system configu- ration. nth Drive Varies Sp ecifies the boot sequence from the avail- able devices.
125 Security Menu Options Feature Opt ions Help Text Description Security Settings Administra- tor Pass- word is N/A Install / Not installed Informational display. User Pass- word is N/A Install / Not installed Informational display. Set Admin Password N/A Set or clear Admin pass- word Pressing enter twice will clear the password.
5 BIOS setup 126 Set User Password N/A Set or clear User password Pressing enter twice will clear the password. User Access Level No Access View Only Limited Full Access LIMITED: allows only lim- ited fields to be changed such as Date and Time. NO ACCESS: prevents User access to the Setup Utility.
127 Secure Mode Timer 1 minute 2 minutes 5 minutes 10 minutes 20 minutes 60 minutes 120 min- utes Period of key/PS/2 mous e inactivity specified for Secure Mode to activate. A password is required for Secure Mode to function. Has no effect unless at least one password is enable d.
5 BIOS setup 128 Video Blanking Disabled Enabled Blank vi deo when Sec ure mode is activated. A pass- word is required to unlock the system. This option controls the embedded video controller only. This node is grayed out if a user password is not installed.
129 Server Menu Selections Feature Opt ions Help Text Description System ma n- agement N/A N/A Selects submenu. Serial Con- sole Fea- tures N/A N/A Selects submenu. Event Log configura- tion N/A Configures event l ogging. Selects submenu. Assert NMI on SERR Disabled Enabled If enabled, NMI is gener- ated on SERR and logged.
5 BIOS setup 130 Resume on AC Power Loss Stays Off Power On Last State Determines the mode of operation if a power loss occurs. Stays off, the sys- tem will remain off once power is restored. Power On, boots the system af ter power is restored. “Last State” is only displayed if the Intel Man- agement Mod- ule is present.
131 System Management Sub-menu Selection s OS Watch- dog Timer Policy Stay On Reset Power Off Controls the po licy upon timeout. Stay on action will take no overt action. Reset will force the system to reset. Power off will force the system to power off.
5 BIOS setup 132 Server Board Serial Number N/A N/A Field contents varies NIC 1 MAC Address N/A N/A Field contents varies NIC 2 MAC Address N/A N/A Field contents varies System Part Number N/A N/A Fie.
133 Serial Console Features Sub-menu Selections Feature Options Help Text Description Serial Console Features BIOS Redi - rection Port Disabl ed Serial A Serial B If enabled, BIOS uses the specified serial port to redire ct the co nsole to a remote ANSI terminal.
5 BIOS setup 134 Baud Rate 9600 19.2K 38.4K 57.6K 115.2K N/A Flow Con- trol No Flow Control CTS/RTS XON/XOFF CTS/RTS + CD If enabled, it will use the Flow control selected. CTS/RTS = Hardware XON/XOFF = Software CTS/RTS + CD = Hard ware + Carrier Detect for modem us e.
135 Event Log Configuration Sub-menu Selections Feature Opt ions Help Text Description Event Log Configuration Clear All Event Logs Disabled Enabled Setting this to Enabled will clear the System Event Log during the ne xt boot. BIOS Event Logging Disabled Enabled Select enabled to allow logging of BIOS ev ents.
5 BIOS setup 136 Critical Event Log- ging Disabled Enabled If enabled, BIOS will detect and log events for system critical errors. Criti- cal errors are fatal to sys- tem operation. These errors include PERR, SERR, ECC. Enable SMM handlers to detect and log events to SEL.
137 Exit Menu Selections Feature Opt ions Help Text Description Exit Options Exit Options Save Changes and Exit N/A Exit system setup after saving the changes. F10 key can be used for this operation. Save Changes and Exit Discard Changes and Exit N/A Exit system setup without saving any changes.
5 BIOS setup 138 Load Setup Defaults N/A Load Setu p Default value s for all the setup questions. F9 key can be used for this operation. Load Setup Defaults Load Cus- tom Defaults N/A Load custom defaults.
139 Upgrading the BIOS The upgrade utility allo ws you to upgrade the BIOS in flash memory. The code and data in the upgr ade file inclu de the following: • On-board system BIOS, including the recovery code, BIOS Setup Utility, and strings. • On-board video BIOS, SCSI BIOS, an d other option ROMs for devices embedded on the server board.
5 BIOS setup 140 Note: Review the instructions and rel ease notes that are provided in the readme file distributed wi th the BIOS image file before attempting a BIOS upgrade. The release notes con tain critical information regarding jumper settings, spe cific fixes, or other information to complete the upgrad e.
141 Clearing the Password If the user or adminis trator password (s) is lost or forg otten, moving the password clear jumper into the “clear” position cl ears both passwords. The password clear jumper must be restored to its original position before a new passwor d(s) can be set.
5 BIOS setup 142 Clearing the CMOS If you are not a ble to access the BI OS setup screens, the CMOS Clea r jumper will need to be used to res et the config uration RAM. The CMOS Clear jumper is shown on the line labeled “C” in the figure below. 1 Power down the system and di sconnect the AC power.
6 Troubleshooting.
This chapter helps y ou identify and solve problems that might occur while you are using the system..
145 Troubleshooting For any issue, first ensure you are us ing the latest firmware and files. Firmware upgrades include up dates for BIOS, the baseboard management controller (BMC), and th e hot-swap contro ller (HSC).
6 Troubleshooting 146 • Are all cables correctly conn ected and secured? • Are the processors fully seated in their sockets on the server board? • Are all standoffs in the prop er location and n.
147 Hardware Diagnostic Testing This sect ion provide s a more d etailed a pproach to identifying a hardware problem an d locating its source. Caution: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the s ystem, turn off the system and any external peripheral devices.
6 Troubleshooting 148 the light and steps to take to co rrect th e problem. Confirming Loading of the Operating System Once the system boot s up, the operat ing system prompt ap pears on the screen. The prompt varies acco rding to the operating system.
149 • Remove the memory DIMMs and re-seat them. • Make sure the processor(s) comply with the system requirements. • Make sure the processor(s) have been populated according to the system requirements. • Remove the processor(s) and re-seat them.
6 Troubleshooting 150 4 If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear.
151 • Are all relevant switches and jumpers on the diskette drive se t correctly? • Is the diskette drive properly configured? • Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly.
6 Troubleshooting 152 • Make sure the network cable is securely attached. • Make sure you specify the correct frame type in your NET.CFG file. The controller stopped working when an add-in adapter was installed. • Make sure the cable is connected to the p ort from the onboard network controller.
153 • If you are running the software from a floppy disk, CD-RO M or DVD-ROM, try a different disk. • Make sure the correct device drive rs installed.
6 Troubleshooting 154 Hard Drive(s) are not recognized Check the following: • Make sure the drive is not disabled in BIOS Setup. • Make sure the drive is connected corre ctly and that is plugg ed into the power supply. • Make sure the drive is compatible.
155 System fault Visible fault warning Control pa nel and boar d rear left cor- ner Green or Amber • Green = No Fault • Green Blink = degraded •A m b e r = critical error or non- recoverab le •A m b e r blink = non- critical Hard drive activity Control panel Control panel Green Blinking = Activity.
6 Troubleshooting 156 BIOS POST Beep Codes The table below lists the POST error beep codes. Prior to system video initialization, the BIOS uses these be ep codes to inform users of error conditions . Please note that not all error condi tions are supported by BIOS beep codes.
157 Acer Management Modules provid e the following ad ditional beep codes. Error Beep Codes Provided by Acer® Management Modules Beep Code Reason for the beeps and action to take 1 Control panel CMOS clear has been initiated. 1-5-1-1 Processor failure.
6 Troubleshooting 158.
Appendix A: Management software installation.
This appendix shows you how to install the ASM software packages..
161 Installing ASM Acer Server Manager (ASM) consists of the ASM Console and the ASM Agent. These two components are both required to perform server management tasks. System requirements ASM requires TCP/IP connectivity between the ASM Conso le and the ASM Agent.
Appendix A: Management software installation 162 Installing ASM Agent (Windows version) To install ASM Agent: 1 Log in to the managed server using the Administ rator account. 2 Insert the EasyBUILD TM Management CD into the server’s CD-ROM drive. The installation sequence will automatically begin.
163 Installing ASM Agen t (Linux version) To install the ASM6 Agen t on RedHat Linux 9.0 1 Insert the ASM6 installation CD in to your computer's optical drive. 2 Mount the CD-ROM drive with "mount /dev/cdrom /mnt/cdrom" command. For more information on mount command and the options, pl ease refer t o RedHat Lin ux user's guide.
Appendix A: Management software installation 164.
Appendix B: Tool-less rail kit installation.
This appendix shows you how to use the optional rail kit to put your Altos R710 server into a server rack..
167 Tool-less rail kit installation Note: Read the General Safety In formation on the other side of this sheet before attempting installation. The Slide Rails consist of individu al left and right Slide Rails. Details of the Slide Rails are shown below.
Appendix B: Tool-less rail kit installation 168 The Multi-Pin Adapters allow the Slid e Rails to be used in rac ks that have squ are mounting holes o r round mo unting hol es. 1.On each Slide Rail, reverse th e Multi-Pin Adapte r position to match the rack mounting hole type if necessary.
169 typically identified by a mark or hole. Caution! If Slide Rail is mounted in ho les which are not vertically aligned from front to back, the Slide Ra il may be damaged and mounting will not be secure. 2.Noting the holes determined in the previo us step, align the left Slide Rail with its mounting holes.
Appendix B: Tool-less rail kit installation 170 4.Making certain the prop er mo unting holes on rack upright are selected, repeat the above st ep at the Slide Rail front mounting position. Ensure Slide Rail is level . 5.Fully extend the Sl ide Rail to its fully extended (locked) position.
171 fully engaged in the mo unting chan nels. Ensure that the Component Release Levers are in locked position. 4.Press and hold the left and righ t Slide Extension Release Levers and slowly slide the component and Slid e Rails into the fully retract ed positi on.
Appendix B: Tool-less rail kit installation 172 mounting position with the Slide Rail track. An overall view of th e CMA and its details are shown belo w. Required Installation Position of the CMA The CMA can be installed on either th e left Sl ide Rail or rig ht Slide Rail (the mounting tabs on either end are identical) .
173 Installing the CMA on the Slide Rails 1.Pull the Slide Ra ils out to the fully extended (locked) position. 2.Loosely positio n the CMA in mounting position, noti ng the placement requirements specified above. Note: The CMA is shipped with the Space r Block not installed.
Appendix B: Tool-less rail kit installation 174 thumbscrew. 6.Press and hold the left and righ t Slide Extension Release Levers and slowly move the Slide Rails th roughout th eir en tire range of motion. Ensure the CMA folds an d expands without bind ing.
175 5.Press and hold the left and righ t Slide Extension Release Levers and slowly slide the component throug hout its entire range of motion to ensure that cabling is not straine d or restricting movement of Slide Rail s. Make certain ca bling is not pinc hed when slides and CMA are in the fully retracted position.
Appendix B: Tool-less rail kit installation 176 • If component be ing instal led in to Slide Rails exceeds 22.6 kg (50 lb.), two persons sh ould lift the component into the Slide Rails. • NEVER use the Slide Rails as a ste p. Do not stand or sit on the Slide Rails.
Appendix C: RAID Configuration.
This appendix shows you how to create RAID..
179 Configuring the SCSI/SCSI RAID HBA This section briefly shows how to cr eat e a RAID 1 (mirror) volume. This feature requires installation/presence of LSI Logic 2032 0-R or LSI Logic 22320-R U32 SCSI controllers.
Appendix C: RAID Configuration 180 Note: In the Hot Spare field, if you change settings, you will see the following messages. Press the DELETE key to igno re it. WARNING: Data on drive will be LOST! Press DELETE if data loss OK or any other key to cancel.
181 Create RAID1 Volume 1 After the server has rebooted, press <Ctrl> + <M> to enter the MegaRAID Configuration Utility again. 2 Select Confi guration from Ma nagement Menu . 3 Select New Configuration from th e Config uration menu an d select YES to continue.
Appendix C: RAID Configuration 182 4 After selecting the drives, pres s <F10> and select YES to star t the initialization process. 5 When initia lization is compl ete, press any key to co ntinue. 6 Press <Esc> to return to the Management Menu.
Appendix D: BIOS POST Checkpoint Codes.
This appendix shows you the POST code checkpoints which are references and instructions used duri ng the BIOS pre-boot process..
185 BIOS POST Checkpoint Codes The following table describes the checkpoints and associated beep codes, if any, that may occur during the POST portion of the BIOS . Checkpoint Code Beep Cod e Description 01h One short beep before boot 02h Verify Real Mode.
Appendix D: BIOS POST C heckpoint Codes 186 09h Set in-POST flag in CMOS that indicates we are in POST. If this bit is not cleared by post- ClearBootFlagJ (AEh ), the BIOS on next boot determines that the current configuration caused POST to fail and uses default values for configuration.
187 14h Verify that the 8742 keyboard controller is responding. Send a se lf-test command to the 8742 and wait for results. Also read the switch inputs from the 8742 and write the keyboard controller command byte. 16h 1-2-2-3 Verify that the ROM BIOS checksums to zero.
Appendix D: BIOS POST C heckpoint Codes 188 1Ch Initialize interrupt controllers for some shut- downs. 20h 1-3-1-1 Verify that DRAM refresh is operating by polling the refresh bit in PORTB. 22h 1-3-1-3 Reset the keyboa rd. 24h Set segment-register addressibility to 4 GB.
189 3Ch If CMOS is valid, load chipset registers with values from CMOS, otherwise load defaults and display Setup promp t. If Auto Configu- ration is enabled, always load the chipset registers with the Setup defaults. 3Dh Load alternate registers with CMOS values.
Appendix D: BIOS POST C heckpoint Codes 190 49h Perform these tasks: 1. Size the PCI bus topo logy and set bridge bus numbers 2. Set the system max bus number 3. Write a 0 to the command register of every PCI device 4. Write a 0 to all 6 base registers in every PCI device 5.
191 58h 2-2-3-1 Test for unexpected interrupts. First do an STI for hot interrupts. Secondly, test the NMI for an unexpected interrupt. Thirdly, enable the parity checkers and read from memory, checking for an unexpected in terrupt. 59h Register POST Display Services, fonts, and languages with the POS T Dispatch Ma nager.
Appendix D: BIOS POST C heckpoint Codes 192 68h Enable external cache and CPU cache if present. Configure non-cacheable reg ions if neces- sary. NOTE: Hook routine must preserve DX, which carries the cache size to the Display- CacheSizeJ routine. 69h Initialize the handler for SMM.
193 7Eh The Coprocessor initialization test. Use the floating point instructions to determine if a coprocessor exists instead of the ET bit in CR0. 80h Disable onboard COM and LPT ports before testing for presence of external I/O devices. 81h Run late device initialization routines.
Appendix D: BIOS POST C heckpoint Codes 194 90h Initialize hard-disk controller. If the CMOS RAM is valid and intact, and fixed disks are defined, call the fixed disk init routine to intialize the fixed disk system and take o ver the appropriate interrupt vectors.
195 9Ch S et up Power Management. Initiate power - management state machine. 9Dh Initialize Security En gine. 9Eh Enable hardware interrupts. 9Fh Check the total number of Fast Disks (ATA and SCSI) and u pdate the bd aFdiskCount. A0h Verify that the system clock is interrupting.
Appendix D: BIOS POST C heckpoint Codes 196 B0h Check for error s If (errors were found) beep twice display "F1 or F2" message if (F2 keystroke) go to SETUP if (F1 keystroke) go to BOOT B1h Inform RomPilot ab out the end o f POST. B2h Change status bits in CMOS and /or the BIOS data area to reflect the fact that POST is complete.
197 BEh If BC P option is enabled, clear the screen before booting. BFh Check virus and backup reminders. Display System Su mmary. C0h Try to bo ot with INT 19. C1h Initialize the Post Error Manager. C2h Write PEM errors. C3h Display PEM errors. C4h Initialize system error handler.
Appendix D: BIOS POST C heckpoint Codes 198 E1h Initialize the bridge. E2h Initialize the CPU. E3h Initialize system timer. E4h Initialize system I/O. E5h Check force recovery boot. E6h Checksum BIOS ROM. E7h Go to BIOS. E8h Initialize Multi-Processor E9h Set huge segment.
199 F7h Boot to Full DOS. Checkpoint Code Beep Cod e Description.
Appendix D: BIOS POST C heckpoint Codes 200.
201 Index A Acer Server Manager (ASM) 161 system requirements 161 ASM Agent 161 ASM Console 161 system setup 161 install ASM Agent 162 install ASM Console 162 B BIOS POST Checkpoint Codes 179, 185 BIO.
202 U Upgrading the CPU 45, 62, 80 Upgrading the system 33.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Acer Altos R710 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Acer Altos R710 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Acer Altos R710, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Acer Altos R710 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Acer Altos R710, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Acer Altos R710.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Acer Altos R710. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Acer Altos R710 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
