Manuel d'utilisation / d'entretien du produit IP Office 5402 du fabricant Avaya
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IP Office 5402/2402 Phone User Guide Issue 2d (10 th October 2005).
5402/2402 Phone User Guide Page ii IP Office Issue 2d (10th October 2005) T able of Content s The Te lephone .................................................................................................................. .......... 3 Overview .....
5402/2402 Phone User Guide Page 3 IP Office Issue 2d (10th October 2005) The T elephone Overview This guide covers the use of the Avaya 5402 and 2402 phones on Avaya IP Office. Both phones are similar, however the 5402 is only supported on the IP Office whereas the 2402 is supported on a range of Avaya telephone systems.
5402user 5402/2402 Phone User Guide Page 4 IP Office Issue 2d (10th October 2005) 1. Display, Call Appearance and Feature Keys: Two Call Appearance Keys allow the user to handle multiple calls and the display shows call information. 2. Message lamp: Lit when the user has voicemail messages.
The Telephone 5402/2402 Phone User Guide Page 5 IP Office Issue 2d (10th October 2005) Call Appearance Keys The main call handling screen contains two buttons set as 'Call Appearance' keys. For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refe r the IP Office Key and Lamp Operation manual.
5402user 5402/2402 Phone User Guide Page 6 IP Office Issue 2d (10th October 2005) System Features System Features can be set against dial pad digits by your System Administrator and are accessed by use of the Feature key. For Key and Lamp mode of operation these System Features must not be set against the Call Appearance keys.
5402/2402 Phone User Guide Page 7 IP Office Issue 2d (10th October 2005) Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display.
5402user 5402/2402 Phone User Guide Page 8 IP Office Issue 2d (10th October 2005) Redial The Redial feature automatically redials the last ext ension or outside number (up to 24 digits) yo u dialed. To redial the last number that you dialed Press Redial.
Basic Call Handling Features 5402/2402 Phone User Guide Page 9 IP Office Issue 2d (10th October 2005) Conference The Conference feature allows you to conference other parties (including yourself) into a call. Notes: The number of parties allowed in a conference is controlled by your telephone system.
5402user 5402/2402 Phone User Guide Page 10 IP Office Issue 2d (10th October 2005) Hold If, with a call in progress, a second call arrives and is shown against a Call Appeara nce key, you can then Hold the first call and answer the second call. To put an existing call on hold: Press Hold or the Call Appearance button with the symbol against it.
Basic Call Handling Features 5402/2402 Phone User Guide Page 11 IP Office Issue 2d (10th October 2005) Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1.
5402/2402 Phone User Guide Page 12 IP Office Issue 2d (10th October 2005) System Features System Features Introduction As well as your phones specific features that only t he System Administrator can allocate, you can access a number of system features by dialing short codes.
System Features 5402/2402 Phone User Guide Page 13 IP Office Issue 2d (10th October 2005) Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials.
5402user 5402/2402 Phone User Guide Page 14 IP Office Issue 2d (10th October 2005) Diverting Calls You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted.
System Features 5402/2402 Phone User Guide Page 15 IP Office Issue 2d (10th October 2005) Voicemail Where your system has voicemail support and has been installed: To switch voicemail on dial *18 , to switch it off dial *19 . To retrieve your voicemail, use the code *17 .
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5402/2402 Phone User Guide Page 17 IP Office Issue 2d (10th October 2005) Index 0 07*N 13 1 10*N 13, 14 11*N 13, 14 12*N 13, 14 13*N 13, 14 14*N 13, 14 2 20*N 13 201 forwarding 12 21*N 13 3 32*N 13 33.
5402user 5402/2402 Phone User Guide Page 18 IP Office Issue 2d (10th October 2005) Relay Pulse 13 Repeat Steps 9 Replace Call Appearance Keys 5 Replace 5 Ride Call 13 Ring Back When Free 14 S See CAUT.
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5402user 5402/2402 Phone User Guide Page 20 IP Office Issue 2d (10th October 2005) Performance figures and data quoted in this docum ent are typical, and must be specifically confirmed in writing by Avaya before they becom e applicable to any particular order or contract.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya IP Office 5402 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya IP Office 5402 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya IP Office 5402, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya IP Office 5402 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya IP Office 5402, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya IP Office 5402.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya IP Office 5402. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya IP Office 5402 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
