Manuel d'utilisation / d'entretien du produit Definity 8410 du fabricant Avaya
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555-23 0-763 Comc ode 10 798554 1 Issue 2 June 1997 DEFI N I TY ® En terp ri se Commu ni cat ions Ser ver (E CS ) Rele as e 5 8410 V oice T erminal Use r ’ s G uide.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page ii NOTI CE Wh ile r easo nab le e ffo rts wer e m ade to en sur e th at the info rm ation in th is.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page iii YOUR R ESP ONS IB ILI TY FOR Y OUR SYST EM ’S SECU RITY Y ou are r esponsi ble for the s ecuri ty of y our s yste m.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page iv.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Content s Y our 8410 V o ic e T erm inal 1 A Quic k Lo ok at t he Feat ures 9 V oice Featur es 9 Displa.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Contents Is sue 2 J u ne 19 9 7 Page vi V oi ce Featu re Pr ocedu re s 31 Hand set and S peaker 31 Abbr eviated Dialin g (AD).
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Contents Is sue 2 J u ne 19 9 7 Pag e vii Reset Spe akerp hone 63 Sel ect Ring (and R i n ger V olum e) 66 Send A ll Cal ls 6.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Contents Is sue 2 J u ne 19 9 7 Page viii T ones an d Their M eaning 91 Ringing T ones 91 Feedba ck T ones 91 T rou bl e s ho.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 1 Y our 841 0 V oic e T erminal The 8410 v oice termi nal is available in two mod els: the 8410D has a displ ay; t he 8410B is a basic set without a dis p lay .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 2 Figure 1. One Version o f the 84 10D Voic e Terminal ( with Dis play) Volume Shif t Tr ans fer T.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 3 Figure 2. Another Ve rsion of the 8410 D Voice Ter minal ( wi th Disp lay) Volume Ring Tr a nsf.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 4 The following f eatures on t he 8410 voice termina l show n i n Fi gur es 1 and 2 are l isted a lphabe tically for you r conveni ence. Ex planation s for each f eatu re are al s o provided .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 5 Hand set A ha nd set is p rovi ded for placin g and rec ei ving calls .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 6 S hift butt on A blue bu tton on some 84 10 v oice t erminals wh i ch ca n be u sed t o ac cess tw o ad diti onal featur es: (W hen is a ctiv e, the re d ligh t n ext to t he b utton is o n .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 7 S peaker b utton Fo r ac cess ing th e bu ilt-in 2-w a y spe aker pho ne. Not e: Y our v oice t ermi n al c an be set f or either t he Sp eaker (listen-on ly) feature or the Sp ea ker p hone ( listen and ta lk) feat ure.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 8 T e st butt on Wh e n the voice te rmin al is init ially powe re d up , the gre en li gh t ne xt to fla shes if t he link w ith th e D EF INITY switch or System 75 is n ot (o r not y e t) oper atio nal .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 9 A Q uick Loo k at the F eature s He r e are brief descriptions of both v oice featu r es and display features that can be used with the 8410 voice terminal.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 10 list s ar e prog r ammabl e by the contr o lle r of th e list ; syst e m list s a r e pro gr ammabl e only b y the system m ana ger . Use this f eature as a tim esaver for dialing fr equently called, lengthy , o r em ergenc y numbers.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 1 1 Cal l Fo r war di ng Al l Cal ls T em p orarily f orwards all your calls to anot her extension or to a n ou tsi de num ber , dep ending on y our system.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 12 Int ercom (A utomati c/Dial ) Gives you quick a c cess to specified ex tensions. With Aut om atic Intercom, you can call a p re determin ed partner by pressing a single feature b utton.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 13 Re set Sp eakerp hone On those 8410 voice terminal s that have the R eset Sp kr label u nder the bu tton, the Reset Spea kerphone fe ature initiates an acoustic test o f t h e surroun ding environm ent by using a series of to nes.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 14 Note: Y ou r voice te r minal has ei ther the Spe ake r (li sten-onl y ) or the S peakerphon e function. Check with t he system manager to see h ow your voi ce terminal is adm inis tered.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 15 Display Fe a tures and Features Used w ith t he Soft k eys Note: If y ou are using an 8410D voice terminal , you can also use up t o 12 additional features accessed with the softkeys an d display control buttons.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 16 mana ger). Use t o quickly and conv eniently check messa ges, even when you are already o n a ca ll.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 17 Ho w t o U s e th e F e at u r e s The proc edures which appear in the sections, V oi ce Fea ture P r oce dur es and Display Featur e P roced ures , gi ve s hort, s t ep-by-step instructions for using each f e ature .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 18 Not e : If you are usin g an 8410 D vo ice te rmin al, you m ay also be able to use u p to 12 additio na l features ac cess ed wit h the so ftkey s and d isplay c on trol b utto n s.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 19 Conventions Us ed in The Following P rocedures and Eac h of t hese b oxes r epresent s a bu t ton t hat h as a fe a ture as si gned t o it.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 20 T roubl e shooting ( Later i n This Guide) L ater in th is gu ide you will f i nd a short sec tion on troubleshoot ing. Use the procedures listed in that s ection if y ou have problem s i n u sing your voice t erminal.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 21 Using t he Display , Softkeys a nd Display Control Bu ttons If you are using an 8410D voic e terminal , the follow ing infor m ation will help you us e the d isplay , the softkeys, and the display c ontrol but tons.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 22 Entering S of tkey Mode a nd V iewi ng the Three Fe a ture Option Scr e ens There are three separate feature option scre ens. Each of t hese s creens allows you to sel ect from four different f eatures.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 23 The s econd line on each feat ure option screen shows th e f e atures you ca n acces s . T o use a ny of thes e feature s , you must press the softkey belo w the f eature name or abbrev iation.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 24 Figure 4 . The Three Default Fea t u re Op ti on Scree ns Note: An error tone (one beep ) sounds when you have made a mistake in your s o ftkey en t ri es .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 25 Other Soft k ey Feat ures That May Be On Y our Display Fi gu r e 4 on th e previ ous pa ge sho.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 26 * A bu tton sh ould be adm inist ere d, if acces s t o Sy stem D irec tory is pr ovid ed. It is al so de sirable for to be a dmi nist er ed . † T h is feat ur e is ava ilable o nly wi th a DEF IN ITY G3V2 (and later).
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 27 Using th e Softkeys to Activate a Feature Y our disp lay and soft keys allo w you t o access u p to 12 swi t ch -re l a ted feat u re s.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 28 2 Pr ess • The dis p lay sh ows: 3 T o u se t he Pr iority C alling fe atu re, p r ess the sof tkey below PC al l a n d t hen dial the ex tension .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 29 Resetting t he Speakerphone w ith the Softk e ys (When Powering Up the V oice T erminal) Impor.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 30 T o rese t th e 8410 D s p ea ker ph o ne (whe n the v oice term in al is first powered up) 1 .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 31 V oice Feature Pr ocedur es Ha ndset an d Speak er W hen placin g calls or using t h e voice features , you h av e t he option of doing so by lifting the handset or by pressing .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 32 If you hear the in tercept tone whi le program ming, start over f rom the b eginn ing.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 33 T o prog ram/repr ogram an AD bu tt o n 1 On a s eparate s heet o f paper , wri t e dow n the .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 34 No tes: If t he pro g ra mmed number i s as sociated w ith a list, it can be up to 24 digi ts. If the sto red nu m be r is NOT assoc iate d w ith a list (th at is, an Au to matic Dia ling button ), it can be up to 16 digi ts.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 35 T o prog ram/repr ogram an o u ts ide number , extens ion, or featu re acce ss cod e i nto a p.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 36 6 Di al the number you wa nt to store (up to 24 di git s ) No te: If your 8410 has a display, .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 37 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the feature’ s abbrev iation , AutCB , a ppears o n the second line of o ne o f the f eature o ption scr eens.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 38 T o au to mat i c all y pl ac e anot her ca l l to an ex te nsion th at was bu sy , did n ot a.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 39 Y ou can ac cess th e Manua l Ex clusion f eature wi th the softkeys o nly i f your v oice t ermin al h as a display and if the feature’ s abbrev iation, Excl , app ears on th e second lin e of on e of the fe ature option screens.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 40 T o ans we r a bridged ca ll 1 Press the cal l appe a ra n ce bu tton of the b rid g ed cal l .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 41 Y ou can access the Consult feature wit h the s o ftkeys only if your voice termina l ha s a d isplay and if the feat ure’s abbreviation, Cn slt , appears on the se cond line of on e of the feat ure option screen s.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 42 T o us e the C on sul t featu re t o talk p riv ately wit h a cow or ker af ter answ erin g a .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 43 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the feature’ s abbrev iation , CFrwd , a ppears on the second line of o ne o f the f eature o ption scr eens.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 44 No te: S om e voic e term inal s have re st ric tio ns on where cal ls can be forwarded (see your system ma n age r). 3 Han g up No te: Y ou m a y he ar a ri ng- pin g to ne fro m yo ur voic e te rm inal as ea ch call is f orw arded .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 45 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the feature’ s abbrev iation , CPark , ap pears on the seco nd line of on e of the featu re o ption scr eens.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 46 T o re tr i e ve a par ke d ca ll from any exten sion 1 Pick up the han d se t o r pre ss [dia.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 47 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the feature’ s abbrev iation , CPkUp , a ppears o n t he sec ond line of o ne o f the f eature o ption scr eens.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 48 Conference T o add another party to a ca ll ( f or a tot al o f up to six parties ) 1 Pre ss [.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 49 T o add a call you’ve put on h old to an ot her c all y ou’ re con ne cted to 1 Pre ss [di.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 50 D r o p To d i s c o n n e c t f r o m a n orm al c all and ob tain dia l ton e wit hout h a n.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 51 H a n d s e t Vol u m e T o rais e o r lowe r the re ce ive le ve l volum e of th e handset 1 .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 52 H o l d T o put a cal l on ho ld wh ile y ou answ e r anoth e r call, mak e a cal l, o r p erf.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 53 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a displ.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 54 T o dia l a c all to a m emb er of you r D ial In tercom gr oup 1 If y o u are usin g an 8410 .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 55 T o ans wer an y in terco m c all 1 Pi ck up the ha n d se t • Y ou ar e c o nnec ted t o th e c all No te: If you are active o n anoth er call , fir st pres s , then press the call appea ran ce butt on wit h the flash ing light.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 56 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the feat u re ’ s abbreviat ion, L ast , appears on the second line of one of the feature option screens .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 57 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a displ.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 58 T o leave a mess age w ith ou t rin gin g an extens ion 1 If y o u are usin g an 8410 with a d.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 59 T o can cel a Leave W ord Ca lling m ess age Note: Y ou canno t cancel a mess age left for an AUDIX subscri be r .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 60 Note: W hen you a re t alking on the h andset , th e Mut e feat ure aff ects the microphone a ssociated with the handset rat h er than t h e speake rphone.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 61 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the fea ture’ s abbrev iatio n, PCa ll , appears on the second line of one of the f eature option screens .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 62 T o ch ang e a regu lar call in to a p rio rity c all ( when y ou he ar a ca l l w a itin g r .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 63 Impor tant : Y ou c an use this feat ure only if the Reset Spkr label ap pears un der the button an d i f your v o ice terminal i s set f or the Spe akerphone featu re (as oppo s e d to the S peaker feature).
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 64 W hen you f irst powe r up the 8 410D voice term inal, the following displa y appe ars: T o re.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 65 To a d j u s t t h e s p ea ker ph o ne to the surr ou nd i n g roo m ac ou sti cs Not e: If yo u do n ot ha v e a S hift but to n, it is n ot n ece ss ary to activate thi s feature.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 66 S e l e c t R i n g ( a n d R i n g e r V o l u m e ) T o sele ct a person alize d ringin g pa.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 67 4 Wh e n yo u he ar the desi red ring ing p at t ern, press again • Y ou r ne w r ingi ng p .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 68 2 Cy cle th ro ug h t he ri n gin g pat te rn s by pres si ng ( a n d th en r ele asing) • R.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 69 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the f ea ture’s abbrevi ation, SA C , a ppears on t h e second line of one of t he fea ture option screens .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 70 T o se nd all call s (ex ce pt pr iorit y c alls ) im m edia tely to c ove rag e (If your s ys.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 71 Not e : Your v oice t ermi nal is set f or ei ther t he Spea ker ( l ist en-only ) or th e S p ea ker ph o ne (l iste n an d tal k) f unc tio n. C heck with yo ur syste m m ana ge r to see if you ca n use either of these two feat ures .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 72 Not e : In order for t he oth er p art y to he ar yo u, y ou m ust spe ak thr ough th e han dse t. • If you h ave a di sp lay , it show s: (T he re are e igh t poss ible vo lum e se ttin gs.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 73 T o m ute the m icr o p ho ne a ssoci ate d w ith th e h ands et so th e other p ar ty c ann o.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 74 Note: If you are uncertain wh eth er your v oice t erm inal is set f or t he Speak er (listen-on ly) f eature or the Speak erph one (listen an d talk ) feature, ch eck with you r s ystem mana ger .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 75 • If you h ave a di sp lay , it show s: (T he re are e igh t poss ible vo lum e se ttin gs. On th e display , one arro w is the lowe st se ttin g, and eig ht arro ws is the h igh est s e tting.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 76 2 Press ag ain to resu me talkin g to t he oth er p ar ty • Re d light go es o ff and th e o.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 77 T e s t T o te st the ligh ts an d th e dis p lay o n yo ur vo ice te rmi nal 1 While on -hook.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 78 T ra n s f e r T o send the pres ent cal l to anoth er extens i on or outsi de numbe r 1 Pre s.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 79 Dis play Fea ture Procedure s This se ction i n cludes the procedures for seven display f e ature s you may use wit h the 8 410 voice term inal equipp ed with a d isplay .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 80 W hen a call is received from another extensi on, the caller ’s name is shown; when a call is recei v ed f rom ou tside, “OUTSI DE CALL” or a trunk i dentifier is shown.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 81 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the feature’ s abbrev iation , Dir , a ppears on t he sec ond line of o ne o f the f eature o ption screens .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 82 T o place a call to the name shown on the display 1 Pi ck up the ha n d se t 2 W hile th e na .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 83 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the feature’ s abbrev iation , In s pt , a ppears o n the s econd line of o ne o f the feature o pti on screens .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 84 T o see w ho’ s on hold w hile o n a c all 1 Pres s an d then press the soft key below Ins p.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 85 Message R etrieval T o se e you r me ssag e s w he n yo u r Me ssa ge light is on (wh ile on-h.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 86 Note: Y ou m ust first b e de signated as a systemwide message retriever by your system manager .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 87 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the f eature’ s abbrev iation, View , ap pears on t he second l ine of one of the feat ure option screens .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 88 T o see t he number stored as a l is t ite m 1 Pres s a nd then pres s the softkey below Vi e .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 89 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the feature’ s abbrev iation , TmD ay , appears on t he second line of one of the feat ure o ption scr eens.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 90 Y ou can acc ess t his feature with t he soft k eys o nly if your voi ce termina l has a display and if the f eature n ame , Ti m e r , ap pears on t he second line of on e of the feature op ti on screens .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 91 T ones a nd Th eir Meani ng Ri ng in g t on e s are p roduc ed by an incom ing call. Fee dba c k to nes are t hos e wh ich you h ear through the handset (receiver) or t he speaker .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 92 • cal l wait ing ring back tone — A r in gbac k tone wit h a lower-pitc hed sign al at t he e nd; in dicat es the exte ns ion c alle d is bu sy , a nd th e ca lled p art y h as been gi ve n a call waiti ng to ne.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 93 T roub leshooting Pr ob lem S ol uti on A fea tur e do e sn’t wor k as n ot ed in th is gui de. 1 Rere a d t h e pr ocedur e and t r y ag ain. 2 Fo r m a ny featu re s yo u mu st lift t h e handset before you can use the feature.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 94 There ’ s no dial ton e. 1 Ch eck with yo ur sys tem manag er to be su re your vo ice ter minal is ad min iste red cor rec tly .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 95 The t elephon e does n’t rin g. 1 Mak e su re the rin ger is t urn ed o n. 2 Set th e ringe r vo lume to a hig he r le vel. 3 Pla c e a tes t call from anoth er ex tension to y our exte n si on.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 96 System 75 V ersion Not es If you have V ers ion 1 or 2 of S y st em 75, som e fe atures may work a l ittle di fferently than n oted in this guide.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 97 Key Words to Know a ccess cod e See feature access code . a cti vate T o begin or t u rn on the o perat ion of a f ea ture. a ttendant T he person who handl es incomin g and outgoing calls at t h e main console.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 98 DEF I NIT Y E nterprise Communica t ions Se rver (E CS), Rele ase 5 Th e s w it c h t o wh ic h you may be conn ected. (Y our voice termin al may be connect ed t o a DEF INITY Gene ric 1 o r Generic 3 or to System 7 5 instead.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Page 99 g rou p l ist One of the fo ur types o f Ab breviated D ialing l ists; prog ramm able by the con troller of t he list or the system m anager .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Pa ge 100 r eset the speak erph one Press and then to p erform a n a c oustic test o f the surroundin g environm ent and adjus t t he spea kerphone for optim al performance.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Pa ge 101 G eneric 3, a DE FINITY En terprise Comm unication s Serv er (ECS), Release 5, or a System 75 . s ystem li st O ne of t he fou r types of A bbreviated Dia ling lists; program mable onl y by t he system manager .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Pa ge 102.
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Pa ge 103 Q uic k R ef er en ce List s F eat ure C ode ABBR EV IATED DI AL I N G List 1 List 2 List 3 .
DEFINITY® ECS Release 5 8410 Voi ce Terminal User ’ s Guide 555-230- 763 Issue 2 J u ne 19 9 7 Pa ge 104 Ab breviat ed Dialing* Item No. Pers ona l Lis t 1 Pe rso na l Li st 2 Per son al Lis t 3 Na.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya Definity 8410 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya Definity 8410 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya Definity 8410, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya Definity 8410 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya Definity 8410, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya Definity 8410.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya Definity 8410. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya Definity 8410 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.