Manuel d'utilisation / d'entretien du produit 9040 du fabricant Avaya
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IP Office 4400, 4600, 6400 & TransTalk MDW 9040 Telephones 40DHB0002USAL - Issue 7 (2 n d October 2003).
Introduction Page ii 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page ii IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Introduction .............................. 3 4400, 4600 and 6400 Te lephones ............... 3 TransTalk ® MDW 9040 .
Introduction Page 3 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 3 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Introduction 4400, 4600 and 6400 Telephones This guide covers the use of most 4400, 4600 and 6400 series telephones on IP Office telephone systems.
Introduction Page 4 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 4 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) TransTalk ® MDW 9040 The TransTalk ® MDW 9040 set is a wireless set that can be used with th e system. It is plugged into a DS port on either the base Control Unit or a DS expansion module.
Introduction Page 5 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 5 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Phone Key Symbols Your phone may use either text or icon markings for some keys. • Spkr: The light above the key is lit when working handsfree.
Introduction Page 6 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 6 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) The Display B • Phone locked: Internal calls only, see "Lock/Unlock the Phone" on page 21. D • Call Forwarding On: See "Call " on page 15.
Making Calls Page 7 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 7 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Making Calls Make a Call All phones in these series have a handsfree speaker so that you can dial and hear the call progress without having to pickup the handset.
Making Calls Page 8 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 8 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Redial The phone stores a record of the numbers that you have dialed. You can display and select a number from that record.
Making Calls Page 9 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 9 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Arrange a Callback If an extension is busy, or does not answer when you call you can arrange a callback rather than leave a message.
Answering Calls Page 10 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 10 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Answering Calls Answer a Call To answer a call : 1. Your display will show whatever information the system has about the calling party.
Answering Calls Page 11 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 11 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Answering a Message Indicator If another extension has left you a message or you have voicemail, then your lamp is lit.
Other Call Controls Page 12 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 12 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Other Call Controls Account Codes You can enter an account code during a call. Some extension may also be required to enter an account code before making a call.
Other Call Controls Page 13 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 13 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Drop a Call You can use this function to disconnect a caller. This feature can also be used with conferencing - See "Conferencing Calls" on page 14.
Other Call Controls Page 14 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 14 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Conferencing Calls The number of callers that you can have in a conference depends on the telephone system. Contact your System Administrator for details.
Diverting Calls Page 15 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 15 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Diverting Calls Switch Divert On 4406D+, 4606D+ and TransTalk ® MDW 9040 users must use shortcodes to activate these features.
Diverting Calls Page 16 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 16 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Send All Calls (Do Not Disturb) When on, all your callers either hear busy tone or are diverted to voicemail if installed.
Hold, Park & Transfer Page 17 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 17 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Hold, Park & T ransfer Parking Calls You can park a call or several calls. You are then free to make and receive other calls.
Hold, Park & Transfer Page 18 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 18 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Holding Calls The system automatically reconnects held calls after a set period, the default setting is 2 minutes.
Phone Controls Page 19 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 19 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Phone Controls Labeling Softkey Functions You can rename the softkey functions that appear when you press Menu . Note that this doesn't affect the function names shown when you select Prog or Admin .
Phone Controls Page 20 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 20 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Display Call Information You can display information about which number another extension is calling. To display call information : 1.
Phone Controls Page 21 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 21 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Hot Desking Hot desking is the ability to log on at any phone on the system and have that phone adopt your user settings until you log off.
Phone Controls Page 22 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 22 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Change the Login Code This changes the user's Login Code, used for functions such as Hot Desking (see "Hot Desking" on page 21).
Phone Controls Page 23 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 23 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Changing the System Date and Time One phone with a Menu key can be allocated as a "System Phone" by the System Administrator.
DSS Key Functions Page 24 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 24 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) DSS Key Functions Overview You can program many of the phone’s functions to a DSS key. You can also program dialing digits or user, group and park slot num bers.
DSS Key Functions Page 25 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 25 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Storing User, Park Slot and Queue Numbers The following functions provide both number storage plus additional functions and DSS key lamp usage.
DSS Key Functions Page 26 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 26 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Programming Functions Against DSS Keys Most of the functions normally accessed by pressing Menu can also be programmed under a DSS key.
DSS Key Functions Page 27 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 27 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Admin Functions The following can be programmed against a DSS key via the Admin function (see "Programming Functions Against DSS Keys" on page 26).
DSS Key Functions Page 28 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 28 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) CPark Park the current call.
DSS Key Functions Page 29 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 29 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) AD Dial a stored number.
DSS Key Functions Page 30 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 30 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) RngOf Switches the phones audible ringer on/off. This function doe s not require any data entered when programmed.
System Features Page 31 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 31 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) System Features Introduction As well as your phones specific features, you can access a number of system features by dialing short codes.
System Features Page 32 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 32 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Call Waiting Call Waiting tells you if another call arrives while you are already making a call by making providing call waiting tone.
System Features Page 33 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 33 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Do Not Disturb You may choose to receive no calls at all or on.
System Features Page 34 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 34 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) The System Administrator The system enables you set up a wide range of advanced telephony features, with your own numbering plan, speed dialing and feature codes.
Index Page 35 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 35 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) 0 01 6 A Absence text 16 Absnt 16 Account codes 12 Answer Call 10 Intern.
Index Page 36 4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 36 IP Office 40DHB0002USAL - Issue 7 (2nd October 2003) Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya 9040 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya 9040 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya 9040, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya 9040 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya 9040, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya 9040.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya 9040. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya 9040 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
