Manuel d'utilisation / d'entretien du produit DR300 du fabricant SATO
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BARCODE PRINTER DR300 OPERATOR MANUAL.
SATO ASIA PACIFIC PTE . LTD . 438A ALEXANDRA ROAD #05-01/02 ALEXANDRA TECHNOPARK SINGAPORE 119967 Tel: (65) 6271 5300 Fax: (65) 6273 6011 Sales Hotline: (65) 6276 2722 Service Hotline: (65) 6273 6455 Email: sales@sato asiapacific .com Website: www.sato worldwide.
DR300 Operator Manual 1 TABLE OF CONTENTS Chapter 1 Installation and Handling Instruction ……………………….... 4 Place of Installation ………………………………………………………. 4 Power Supply …………………………………………………………….
DR300 Operator Manual 2 Chapter 8 Operation Panel …………………………………………………. 36 Operation Overview ……………………………………………………… 36 Normal Mode …………………………………………………………….
DR300 Operator Manual 3 QR Code ………………………………………………………………… 67 Maxi Code ……………………………………………………………….
DR300 Operator Manual 4 CHAPTER 1 Installation and Handling Instruction Installation and Operation Instruction Place of Installation • Place on level surface • Avoid vibration • Avoid high tempe.
DR300 Operator Manual 5 CHAPTER 2 Unpacking - Printer Unit Remove the equipment from the carton box. Chapter 2 - Unpacking.
DR300 Operator Manual 6 Unpacking - Touch Screen (Optional Item) Remove touch screen from the carton box. Chapter 2 - Unpacking.
DR300 Operator Manual 7 Accessories Checklist When the box is opened, confirm if the following accessories are in cluded. If anything is found missing, contact the sale s outlet of the dealer from where you purchased.
DR300 Operator Manual 8 CHAPTER 3 Names of Parts Printer cover Power Switch Push - side for Power on Push 0 side for Power off Sliding Guide Aligns Label Card Cover PC card slot, DIP-switch and Adjust.
DR300 Operator Manual 9 Touch Screen / Keypad The touch screen is connected to printer main body with a cable. Operational Panel Unit Displays operation message and error message Display Display error and operation message. Display will be de-activated when Touch Screen is connected.
DR300 Operator Manual 10 Card Cover Unit Back Panel Unit Chapter 3 - Name of Parts.
DR300 Operator Manual 11 CHAPTER 4 Setting of Label and Carbon Ribbon Setting Paper The use of SATO recommended labels for this equipm ent is essential.
DR300 Operator Manual 12 • To open thermal head, turn Head Lock Lever in the direction of the arrow. • Pass paper underneath the Pitc h Sensor and Guide Shaft. • Lightly push the entire paper against the Paper Guide designa ted position as shown in the picture below.
DR300 Operator Manual 13 • Adjust the Sliding Guide until it touc hes the label. • Close the thermal head by turning the H ead Lock Lever to the opposite direction of the arrow. • Close cover. NOTE For thermal transfer mode, ensure ribbon is correctly installed.
DR300 Operator Manual 14 Setting Large Diameter Rolled Label Setting Large Diameter Rolled Paper. • Remove right half of the cover fastened with Snap Rivets. • Pull out 3 Snap Rivets on the Cover by pushing their centre with finger. • Alter set position of the Label Holder.
DR300 Operator Manual 15 Setting Carbon Ribbon Only SATO carbon ribbons are recomme nded for the use on this printer. • Open Cover while power is OFF.
DR300 Operator Manual 16 • Insert Carbon Ribbon fully into the Ribbon Unwinder Unit. (Caution on direction of unwinding) • Set Ribbon Core on Ribbon Rewinding Unit. • Pass Carbon Ribbon from Ribbon Unwi nder Unit to Ribbon Rewinding Unit underneath the thermal print head.
DR300 Operator Manual 17 • By turning the Head Lock Lever to the direction of the arrow, close the thermal head. • Close Cover. Pitch Sensor Adjustment • Open Cover when power is OFF.
DR300 Operator Manual 18 • Pitch sensor adjustment Slide pitch sensor to locate centre hole. This needs to be done when using tickets/tags with through punch hole only. • Turn Head Lock Lever to the directi on of the arrow, close thermal head and close cover.
DR300 Operator Manual 19 Setting Rolled Paper with Optional Accessories Dispenser Option Dispenser Option should only be fitted by qualified SATO staff Setting Label • Open Cover • Set Label • Open thermal head by raising Head Lock Lever • Pull up Pressure Bracket of disp enser unit once, then pull down.
DR300 Operator Manual 20 • Close Cover. Stop Position Adjustment The correct stop position for dispense mode is the position where label is 2-3mm on backing paper. Adjust OFFSET (V R) to obtain correct stop position. • There may be cases when the dispenser do es not function properly due to the thickness of the labels used.
DR300 Operator Manual 21 Cutter Option Cutter should only be fitted by qualified SATO staff Paper Set Position • Open Cover • Set label • Open thermal head by raising Head Lock Lever • Set the.
DR300 Operator Manual 22 Cut Position Adjustment Cutting of Label The correct cutting position is at the label gap. Adjust “OFFSET” VR to obtain the correct po sition. Cutting onto the label must be avoided because the glue that accumulates on the blade will affect cutter sharpness.
DR300 Operator Manual 23 Cutter Replacement Replace cutter unit when blade becomes blunt and cut edges are rough. (Please contact the sales outlet where you purchase the DR300.
DR300 Operator Manual 24 Basic Usage of Stacker • First adjust the scale position (in clinati on of bottom plate) corresponding to the size of paper by loosening the stacker screw. • Adjust the according to the labe l pitch for a good collecting position.
DR300 Operator Manual 25 Stack Position Adjustment, Small Tag (Less than 35mm) • Set Stacker scale in between from [S tandard pitch] to [Sm all pitch]. • Set Guide Plate to stacker as shown in the following drawing. This Guide Plate prevents overturning when small pitch tag is issued.
DR300 Operator Manual 26 CHAPTER 5 Power Supply Setting Power Supply Plug in power cable to main body socket then the outlet socket. Supply Power Turn power switch on. Push the sw itch on the side labelled [-]. When the power is switched on, initial startu p message [Manual Print Mode] is displayed on the touch screen.
DR300 Operator Manual 27 Simple Troubleshooting Confirm the following items when operation of this equipm ent failed even though power supply is switched on. Nothing is shown on the display Check Point Remedy 1. Is the power cable firmly plugged into the power outlet? Plug power cable again into the outlet firmly.
DR300 Operator Manual 28 Paper feeds, but no printing Check Point Remedy 1. Is the thermal head dirty or is there a label stuck on it? Clean dirt off thermal head with cleaning kit.
DR300 Operator Manual 29 Print image shifts from its position Check Point Remedy 1. Are the labels and carbon ribbons properly set? Check if labels and carbon ribbons are fixed firmly and at th e correct position by lifting head assembly. 2. Is the platen roller dirty? Clean dirt off from plat en roller with cleaning kit.
DR300 Operator Manual 30 CHAPTER 6 Daily Maintenance This equipment is for printing information in the form of bar code and character. Periodical preventive maintenance is recomm ended to keep the printer in good condition. Frequency for maintenance • Thermal head, platen roller After printing every one roll or 150m of label.
DR300 Operator Manual 31 Cleaning method for printer parts Cleaning for Pitch Sensor Unit. Pull out Pitch Sensor Guide Unit and clean its bottom portion. If a label is stuck, remove Pitch Sensor Guide Unit from the Shaft Groove by pulling the Stopper in the arrow direction, pull it out and clean its bottom area.
DR300 Operator Manual 32 Cleaning with Rubbing Sheet Usage instruction of Rubbing Sheet is indicated on the rubbing sheet. Thermal Head Unit Clean Thermal Head and Platen Roller Chapter 6 - Daily Main.
DR300 Operator Manual 33 CHAPTER 7 Optional PC Card PC Card Printing format and graphic data can be stored on the PC card. 1M, 2M bytes TYPE II PCMCIA memory cards (JEIDA Ver4.2/PCmCIA2 equipment) are available. Installation 1. Power off printer and open card cover.
DR300 Operator Manual 34 Memory Card Battery Installation / Exchange • Confirm and identify the following. A. Memory Card B. Battery & Screw Driver Coin type lithium battery (BR2325 type) and small screwdriver (used for battery installation) C. Soft Case (used for carrying) • Pull out the battery holder from memory card.
DR300 Operator Manual 35 • Replace battery • Periodically replace th e memory card battery. • When any new memory card is used, it must be form atted. Special Remarks: • Ensure the battery is installed in th e card to preserve stored information.
DR300 Operator Manual 36 CHAPTER 8 Operation Panel [1] Operation Overview [2] Normal Mode • When Touch Screen is connected, LC D display on the main body will be deactivated.
DR300 Operator Manual 37 [3] User Mode Setting of print darkness, speed, offset adjust ment can be done in this mode. To enter this mode, power on printer while holding down <LINE> key. Press <LINE> while power on printer, buzzer sounds and press <FEED> key to proceed to next setting.
DR300 Operator Manual 38 [4] Perform Test Printing To enter this mode, power on pr inter while holding down <FEED> key. “S” selection for this small label siz e paper. Head check pattern is printed in designated paper width (4-8cm). [5] “L” Selection for Large Label Size Paper Head pattern and printer inf ormation will be prin ted.
DR300 Operator Manual 39 [6] Setting Default Value To enter this mode, power on printer wh ile holding down <FEED> and <LINE> keys simultaneously. Press <FEED> and <LINE> keys when pow er on printer, buzzer sounds, and p ress <LINE> key to move cursor to [YES ].
DR300 Operator Manual 40 T ctr T imk Tsde Lgap L imk Setting pitch adjustm ent <LINE> key : proceed to cut a d j u s t m e n t s e t t i n g <FEED> key : selection of sensor a n d l a b e l t y p e s ** Pitch adjustment value can be incremented by pressing <LINE> key and confirm by pressing <FEED> key.
DR300 Operator Manual 41 T ctr T imk T sde L gap L imk ** Cut adjustment value can be incremented by pressing <LINE> key and confirm by pressing <FEED> key.
DR300 Operator Manual 42 ** Time (hour, minute, second) can incremented by pressing <LINE> key and confirm by pressing <FEED> key. [8] Setting Non-Standard Protocode 1) Power on printer while holding down <LINE> and <FEED> keys.
DR300 Operator Manual 43 4) Count up 10 place of code with <LIN E> key and set with <FEED> key. (With <LINE> key, +1 count up from 0 to f is displayed) 5) Cursor moves to 1 place after set. 6) Count up 1 place with <LINE> key and set with <FEED> key.
DR300 Operator Manual 44 [9] Currency Font Setting 1) Power on printer while holding <FEED> and <LINE> keys. 2) Push <FEED> key 2 times and <LINE> key 6 times. 3) It advances to currency font setting by pushing <FEED> key and present currency font is displayed.
DR300 Operator Manual 45 [10] Factory Mode To enter this mode, set DIPSW 2-5 to ON position. Open therm al print head, power on while pressing both <FEED> and <LINE> keys. Release both keys when buzzer beeps. The LCD display will show “HEAD OPEN” me ssage, close the thermal print head and “FACTORY MODE” will be displaye d.
DR300 Operator Manual 46 CHAPTER 9 Online Programming COMMAND SYNTAX [Command ] Above explanation means [Print ch aracters “SAMPLE” in field 1]. Command D is not a character to be prin ted, but printer command code. Before transmitting “D”, transmit code [ ESC].
DR300 Operator Manual 47 Command Printing Designation Command images are as follows: STX Initial designation ETX End designation COMMAND SPECIFICATION 1) Command summary Command Detail Description <A> Designates start of data transmission. <M> d d Designates information concerni ng the entire printing, such as paper information, etc.
DR300 Operator Manual 48 4) Media Parameter Transmission This command designates paper size, base re ference position, sensor type, etc. <M> [1BH, 4DH] n n n….
DR300 Operator Manual 49 5) Field Parameter Transmission This command designates print data information, for example, field type, printing position, and other information. Maximum of 50 fields are allowed in one format. <L> [1Bh, 4Ch ] D D n n n …… E Field No Field Print Input check Sequential No.
DR300 Operator Manual 50 Following functions cannot be utilized with on-line. Item No. Function Name Countermeasure 1 Price field Use normal alphanumeric data field. 2 C/D calculation C/D s hould be attached on host side. 3 Copy function Character data process on host side.
DR300 Operator Manual 51 Bar Code 7 No barcode interpretat ion (no EAN guide bar) 0 Barcode Type 0 : NW-7 1 : CODE39 2 : INT2OF5 3 : EAN13 4 : EAN8 5 : UPC-E 6 : CODE128B 7 : CODE128C 8 : UCC/E128 9 :.
DR300 Operator Manual 52 Input Verification Sequential Setting 18 19 20 21 22 23 ~ 24 25 ~ 26 27 ~ 29 30 ~ 31 32 ~ 39 40 ~ 47 Input Verification 1 0 Input Verification 0 Bold Font 0 : none 1 : right 2.
DR300 Operator Manual 53 7) Field data transmission Designates printing data of the field. Field data can be designated up to a maximum of 50 fields. <D> [1 Bh, 44h] DD nnn….. E Field No. Printing data (Unused place can be omitted) S D C N N 1 2 3 40 Special remark on fiel d data transmission.
DR300 Operator Manual 54 8) Graphic data transmission Transmit graphics data dire ctly to graphic field. *1: When transmitting g raphic data to printer, sequential nu mbering function of printer cannot be utilized. *2: Graphic can be stores in PC card using <D> command to indicate the register number (3 digits).
DR300 Operator Manual 55 10) Normal, calendar, true type field ¾ Print designation 1 Normal, alphanumeric character 2 Calendar date 3 Calendar time Digit Position Designated Item Designated Descripti.
DR300 Operator Manual 56 ¾ Input check designation (Normal) 1 Normal, alphanumeric character Digit Position Designated Item Designated Description 18 Input check 1 0 : when online mode 19 Input check.
DR300 Operator Manual 57 ¾ Calendar field Calendar field : 1. Calendar : date [30] 2. Calendar : time [31] 3. True Type : date [32] 4. True Type : time [33] Digit Position Designated Item Designated .
DR300 Operator Manual 58 11) Bar Code Field 1 : Bar code designation • Bar code without human in terpretation character. • Bar code with human interpretation character.
DR300 Operator Manual 59 2 : Input Check Designation (Bar Code) • Bar code without human in terpretation character. • Bar code with human interpretation character, Digit Position Designated Item D.
DR300 Operator Manual 60 13) Graphic Field Transmission Digit Position Designated Item Designated Description 1, 2 Field Designation 80 : Li ne/Box, Graphic, Reverse 3 Font Type 1 : Graphic 4~7 Vertic.
DR300 Operator Manual 61 15) Custom-Designed Characte r Registration Transmission This command registers user design ch aracter patte rns in printer mem ory. There are 2 types of Custom Design Character: 1 : 16x16 Dots <T1> [1Bh, 54h, 31h, 48h] NN DDD .
DR300 Operator Manual 62 2D Bar Code Field Designation Digit Position Designated Item Designated Description 1 Field Designation 4 : 2D Bar Code 2 Field Description 0 : PDF417 1 : Data Code 2 : VeriCo.
DR300 Operator Manual 63 PDF417 Code Digit Position Designated Item Designated Description 1 Field Designation 4 : 2D Bar Code 2 Field Designation 0 : PDF417 3 Mode 0 : [0] Fixed 4, 5 6, 7 Vertical Po.
DR300 Operator Manual 64 Data Code Digit Position Designated Item Designated Description 1 Field Designation 4 : 2D Bar Code 2 Field Designation 1 : Data Code 3 Mode (Format ID) 1 : Numeric Mode 2 : A.
DR300 Operator Manual 65 VeriCode Digit Position Designated Item Designated Description 1 Field Designation 4 : 2D Bar Code 2 Field Designation 2 : VeriCode 3 Mode 0 : [0] Fixed 4, 5 6, 7 Vertical Pos.
DR300 Operator Manual 66 2. Matrix Size Defining the barcode size. Below tabl e shows the barcode size and maximum data count allowable. Input Data Size Definition Matrix Size Correction level = 2 Cor.
DR300 Operator Manual 67 QR Code Digit Position Designated Item Designated Description 1 Field Designation 4 : 2D Bar Code 2 Field Designation 3 : QR Code 3 Mode 0 : [0] Fixed 4, 5 6, 7 Vertical Posit.
DR300 Operator Manual 68 Maxi Code Digit Position Designated Item Designated Description 1 Fixed Designation 4 : 2D Bar Code 2 Fixed Designation 4 : Maxi Code 3 Mode 0 : [0] Fixed 4, 5 6, 7 Vertical P.
DR300 Operator Manual 69 2D Bar Code Command 2D barcode is only valid for Online mode. When setting data for PDF417, VeriCode, DataCode. Use: <BA> if data contains control code.
DR300 Operator Manual 70 QR Code Command QR Code <BQ> 1. Command Syntax ESC + BQ + NN+ a b c c (, d d e e f f ) , g n n n • • n, g h h h h n n n • • n <1B> 16 <42> 16 <51> 16 N N a b c c (, d d e e f f ) , g n n n • • n, g h h h h n n n • • n 2.
DR300 Operator Manual 71 QR Data Size Table (Model - 2) Version Error Correction Numeric Alphanumeric Kanji Binary 1 L M Q H 41 34 27 17 25 20 16 10 10 8 7 4 17 14 11 7 2 L M Q H 77 63 48 34 47 38 29 .
DR300 Operator Manual 72 Version Error Correction Numeric Alphanumeric Kanji Binary 11 L M Q H 772 604 427 331 468 366 259 200 198 155 109 85 321 251 177 137 12 L M Q H 833 691 489 374 535 419 296 227.
DR300 Operator Manual 73 Version Error Correction Numeric Alphanumeric Kanji Binary 21 L M Q H 2232 1708 1224 969 1352 1035 742 587 572 438 314 248 929 711 509 403 22 L M Q H 2409 1872 1358 1056 1460 .
DR300 Operator Manual 74 Version Error Correction Numeric Alphanumeric Kanji Binary 31 L M Q H 4417 3486 2473 1897 2677 2113 1490 1150 1132 894 634 486 1840 1452 1030 790 32 L M Q H 4686 3693 2670 202.
DR300 Operator Manual 75 Maxi Code Command 1. Command Syntax <BA> ESC + BA NN a , b , c , d d d d d d d d d, e e e , f f f , n n • • n NN = field number <1B> 16 <42> 16 <41> 16 a , b , c , d d d d d d d d d, e e e , f f f , n n • • n 2.
DR300 Operator Manual 76 CHAPTER 10 Serial Interface Serial Interface • Interface Specifications Protocol Ready/Busy (1 item, multi items selectable) XON/OFF (1 item, multi items selectable) Status .
DR300 Operator Manual 77 Ready/Busy This is the hardware flow control for the serial in terface on the DR printers. By raising/lowering the voltage level on Pin 20 of the RS232 port, the printer notifies the host when it is ready to receive data. Pin 40 (RS) and Pin 20 (DR) are the important signals on the printer for this method of flow control.
DR300 Operator Manual 78 XON / XOFF X-on/X-off flow control must be used whenever hardware (Ready/Busy) flow control is not available or desirable. Instead of a voltage going high/low at pin 20, contr.
DR300 Operator Manual 79 2 : Input/Output Signal Explanation Pin No. Signal Name Direction Contents 1 F G - Frame ground 2 S D Output Data to be transmitted from printer to host 3 R D Input Data to be.
DR300 Operator Manual 80 Status Transmission Printer sends status based on 2 types of command. Status Request Command and Print Command. Following are detail s descrip tion on each command. 1 : Status Request Command Printer status consists of ID No., status, re maining print quantity.
DR300 Operator Manual 81 Remarks : • For status “S’ & “U”, remaining print quantity may not be set depending on the timing of data analyze and edit • Print quantity may be different when pr inter is processing sequential numbering.
DR300 Operator Manual 82 Return Sequence 1 : Normal Error cancel Chapter 10 - Serial Interface.
DR300 Operator Manual 83 Cancel Demanding Command Chapter 10 - Serial Interface.
DR300 Operator Manual 84 Reference Flow Chart Refer to the flow chart below, when program is prepared on host side using this protocol. * In case error is identified in the printer, transm it printing data after confirm ing error cancellation by ENQ.
DR300 Operator Manual 85 APPENDIX A Basic Specification DR 300 General Specifications Head Density 8 dots/mm Print Method Therm al Transfer/Direct Thermal CPU 32-bit RISC CPU Print Speed 75, 100, 125 .
DR300 Operator Manual 86 Features Graphics Print, Sequentia l Numbering, Line/Box, Print Position Adjustment, Back – Feed, Tear – Off, Calendar, Inverse Image, Zero Slash Selection, Non Sta ndard .
DR300 Operator Manual 87 DR 300 Software Specifications DR300 Software Specification On-line specification Stand alone specification Format registration Main body 10 formats Recall function (Printer M.
DR300 Operator Manual 88 Printer Main Body Operation Unit LCD Display Unit 8 x 2 lines LCD display is achieved when touch screen is not connected. Feed Key Paper feeding.
DR300 Operator Manual 89 Separate sheet 1 (Parity setting) 2 3 Content ON ON (Reserved) ON OFF Odd OFF ON Even OFF OFF None Separate sheet 2 (Baud rate setting) 5 6 Content ON ON 2400 bps ON OFF 4800 .
DR300 Operator Manual 90 DIPSW 3 No. Setting Content ON Enable: Change parameter by touch screen 1 OFF Enable: Change parameter by touch screen ON (Reserved) 2 OFF (Reserved) ON (Reserved) 3 OFF (Rese.
DR300 Operator Manual 91 APPENDIX B Character Code Table Appendix B.
DR300 Operator Manual 92 Appendix B.
DR300 Operator Manual 93 Appendix B.
DR300 Operator Manual 94 Appendix B.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté SATO DR300 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du SATO DR300 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation SATO DR300, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le SATO DR300 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le SATO DR300, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du SATO DR300.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le SATO DR300. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei SATO DR300 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
