Manuel d'utilisation / d'entretien du produit 5410 du fabricant Avaya
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IP Office 3.2 2410 and 5410 User Guide [15-601076] Issue [4] (5 June 2006).
© 2006 Avaya Inc. All Rights Reserved. Notice W hile reasonable efforts were made to ensure that the inform ation in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
2410 and 5410 Us er Guide Page iii IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) T able Of Content s The Telephone............................................................................................................................ 1 Abou t thi s Gu ide .
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page iv IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) System F eatures ...................................................................................................................... 32 Intro ducti on .
2410 and 5410 Us er Guide Page 1 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) The T elephone A bout this Guide This guide describes how to use all the features on your Avay a IP Office 24 10/5410 phone. For basic phone se ttings and functional ity, re fer to the releva nt Quick Refe rence Guide for y our IP Office phone.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 2 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) 1. Display , Call A ppearance and Feature Buttons : Call Appearance keys a llow yo u to handle multiple calls and the display shows call information.
The Telephone 2410 and 5410 Us er Guide Page 3 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Call A ppearance Keys Normally, the first page of the mai n call handling s creen contains three keys set as 'Call Appearanc e' keys. These are allo cated to you by your system admi nistrator and are ind icated as a= , b= and c=.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 4 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) System Feature s System Features can only be set against so ft Function Keys by your system ad ministrator.
The Telephone 2410 and 5410 Us er Guide Page 5 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) The Display B Phone Locked : Internal calls only . D Call Forwarding On: See Call Forw arding. G In Group: You can enable/disabl e group membe rship. H Held Call: Show s the number of held call s.
2410 and 5410 Us er Guide Page 6 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Basic Call Handling Features A nsw ering a Call W he n a call arriv es at your phone , you hear a rin ging tone and a bli nking bell icon ( ) appears nex t to the associated Call Appearance key.
Basic Call Ha ndling Features 2410 and 5410 Us er Guide Page 7 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Making a Call You can make cal ls from the phone usin g a variet y of methods as fol lows: To manually make a call: 1.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 8 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Headset Working W he n a headset is to be used on y our phone, it must be plugged in to the headse t socket on the base of your phone. To ac tivate the headset and sw itch off the handset, press Headset.
Basic Call Ha ndling Features 2410 and 5410 Us er Guide Page 9 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Speakerphone The two-w ay built-in speakerphon e allow s you to make and answ er calls w ithout lifting you r handset.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 10 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Redial The Redial feature automatically redials a previou sly dial ed extension or outside number (up to 24 digits). Your phone will store up to ten of the last numbers dial ed.
Basic Call Ha ndling Features 2410 and 5410 Us er Guide Page 11 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Hold If, with a call in pro gress, a second cal l arrives and is show n against a Call Appearance key, you ca n then hold the firs t call and answ er the second call .
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 12 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Transfer The Transfer feature allow s you to transfer a call from your phone to another extensio n or outside number. To transfer the current call to another extensi on: 3.
Basic Call Ha ndling Features 2410 and 5410 Us er Guide Page 13 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Conference The Conference feature allow s you to conference other parties (incl uding y ourself) into a call. Notes The number of pa rties allow ed in a conference is controlled by y our phone system .
2410 and 5410 Us er Guide Page 14 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Using S peed Dials Overvie w The phone can s tore up to 48 pe rsonal speed di als. To access the list of these spee d dials, press SpDial . The speed dial list is sorted alpha betically .
Using Speed Di als 2410 and 5410 Us er Guide Page 15 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) A ddin g a New Speed Dial To add a ne w speed dial: 1.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 16 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) 1. Enter the numbe r required using the dialling keypa d. For external numbe rs remembe r to enter any external dialling prefix required. To enter a hy phen, press Hyphen .
Using Speed Di als 2410 and 5410 Us er Guide Page 17 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Deleting a Speed Dial To delete a speed d ial: 3. Press SpDial . If SpD ial is not show n, press any . 3. Press Delete . 3. Select the speed dial entry y ou want to delete.
2410 and 5410 Us er Guide Page 18 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Using the Call Log Overvie w of the Call Log The phone maintain s a call log. To access, press Log . This lo g can store up to 48 entries. These can be a combina tion of incoming answered calls, incoming unansw ered (missed) calls and out going calls.
Using the Call Lo g 2410 and 5410 Us er Guide Page 19 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) To display further details of a particul ar call, press or next to a lo g entry. The number of the lo g entry. The type of lo g entry, i.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 20 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Setting Which Calls are Logged Caution If you chan ge the call log setting s, any call detail s already in the call log tha t no longer match the selection are deleted .
Using the Call Lo g 2410 and 5410 Us er Guide Page 21 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Vie w ing the Call Log To v iew the call log: 1. Press Log . If Log is not shown, press any . 1. By default, Missed calls are displ ayed first. You can select from InA ns or Outgo .
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 22 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Deleting a Call Log Entry To delete a Cal l Log Entry : 5. Press Log . If Log is not shown, press any . 5. By default, Missed calls are displ ayed first.
2410 and 5410 Us er Guide Page 23 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Changing Options Changing Ringer Options The IP Office uses 'distinctiv e ringing' for different types o .
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 24 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) A djustin g the Display Contrast You can adjust the contrast level on the phone disp lay. You can choo se from amon g fifteen level s of contrast.
Changing Options 2410 and 5410 Us er Guide Page 25 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Using Self Test Self Test can be used to disp lay information abou t the phone and to check o peration of the la mps and display . The information may be requi red by your system administra tor.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 26 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) A utomatic Gai n Control ( A GC) Automatic Gain Con trol (AGC) raises the volume w hen a caller is spea king quietly and lowe rs the volume w hen the caller is loud.
2410 and 5410 Us er Guide Page 27 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Function Keys Overvie w of the Function Keys Both the , function keys and soft keys can be use d to access a ran ge of sy stem features. The display adjacent to the key show s the feature name.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 28 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) The two tables below list the user pro grammable featu res availabl e from Admin and A dmin1 . For full details of how each function w orks see Display Key Features.
Function Keys 2410 and 5410 Us er Guide Page 29 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Shorthand Programming Mode 1. Press A dmin or Admin 1 .
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 30 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Longhand Programming 2. Press A dmin or Admin 1 . See Displ ay Key Programming. 2. To switch to lon ghand programming mode, press Expl? . 2. Press Next until the required function required is show n, then press Selct .
Function Keys 2410 and 5410 Us er Guide Page 31 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Changing Function Key Labels You can replace the defaul t label shown for any function key w ith you ow n custom label of up to 13 characters. To change the function key labels: 1.
2410 and 5410 Us er Guide Page 32 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) System Features Introduction As well as your phones specific features, you can access a numbe r of syst em features by dial ling short codes. These instructions are for the syste m's default con figuration.
System Features 2410 and 5410 Us er Guide Page 33 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) A nsw ering Calls To ans w er calls at yo ur own extension: Pick up the handse t. or When in headset mode, press the bu tton associat ed wi th the alerting call.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 34 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Diverting Calls You can divert your calls to anothe r extension. In the examples below , N is the ex tension to w hich you want you r calls diverted.
System Features 2410 and 5410 Us er Guide Page 35 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Voicemail You can enable voi cemail to allow callers to leav e messages wh en you are out o f the office, aw ay from your desk or enga ged on anothe r phone call.
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 36 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Default Feature Codes The follow ing are the normal de fault feature codes av ailabl e to all users. Your syste m administrator may add additional codes for other features and for sp eed dials.
2410 and 5410 Us er Guide Page 37 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Index A about this guide........................................................ .. 1 admin/adm in1 ...................................................... .... 29 automatic gain co ntrol .
2410 and 5410 User Guide 2410 and 5410 Us er Guide Page 38 IP Office 3.2 [15-601076] Issue [4] (5 June 2006 ) Performance figures and data quoted in this docu ment are typical , and must be speci fically con firmed in writing by Av aya before they become applicable to any particular orde r or contract.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya 5410 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya 5410 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya 5410, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya 5410 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya 5410, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya 5410.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya 5410. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya 5410 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
