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4600 Series IP T elephone LAN Administrator’ s Guide 555-233-507 Issue 1.7 July 2002.
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Copyright 2002, A vaya Inc. All Rights Reserved, Printed in U.S.A. Notice Every effort was made to ensure th at the informatio n in this book was complete and accurate at th e time of printing. However, information is s ubject to change. A vaya W eb Page The world wide web home page fo r A vaya is: http://www .
Obtaining Products T o learn more about A vaya products and to order prod ucts, access the A vaya web site at http://www .avaya.com. Or cal l the following number s: customers 1 800 451 2100, account executives 1 888 778 1880 (voice) or 1 888 77 8 1881 (fax).
4600 Series IP T elephone LAN Administrator ’ s Guide T able of Contents TOC v 1 Introduction About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Intended Audience . . . . . . .
4600 Series IP T elephone LAN Administr at or’ s Guide vi TOC ■ Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 ■ WAN Considerations . . . . . . . . . . . . . . . .
T able of Co ntents TOC vii ■ DNS Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 ■ Customizing the Site-Specific Option Number (SSON) . . . . . . . . . . . . . . . . . . . . . 4-25 ■ Entering Options via the Teleph one Dialpad .
4600 Series IP T elephone LAN Administr at or’ s Guide viii TOC Appendix C: Creating Websi tes for the 4620 IP Telephone Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C -1 General Background .
About This Guide 1-1 1 Introduction 1 P r o g r a m About This Guide 1 This guide provides a description of V oice over IP , describes how to administer the DHCP and TFTP servers and covers how to trouble s hoot operational pro blems with the 4600 Series IP T elephones and the servers.
4600 Series IP T elephone LA N Administrator’s Guide Document Organization 1-2 Document Organization 1 The guide cont ains the following sections: Change History 1 Chapter 1, Introduction Provides an overview of the 4600 Series IP Telephone Administrator’s do cument.
Introduction Document Or ganization 1-3 T erms Used in Th is Guide 1 802.1p 802.1Q 802.1Q defines a layer 2 frame structure that supports VLAN identification and a QoS mech an ism usually refe rred to as 802.1p, but the content of 80 2.1p is now incorporated in 802.
4600 Series IP T elephone LA N Administrator’s Guide Document Organization 1-4 Conventions Used in This Guide 1 This guide uses the following textual, symbolic, a nd typographic conven tions to help you interpre t informati on.
Introduction Online Documentation 1-5 Online Documentation 1 The online document ation for the 4600 Series IP T elephones is locate d at the following URL: http://www .
4600 Series IP T elephone LA N Administrator’s Guide Related Documents 1-6 ■ 4606 IP T elephon e User Guide (555-233- 765) (Int’l 555-233-769) This document provides det ailed information abou t using the 4606 IP T elephone.
Introduction Related Documents 1-7 DHCP Options and BOOT P V e ndor Extensions , March 1997, b y S. Alexander and R. Droms (RFC 2132) RTP: A T ransport Protocol for Re al-T ime Applications (RTP/RTCP) , January 1996, by H. Schulzrinne, S. Casner , R. Frederick, V .
4600 Series IP T elephone LA N Administrator’s Guide Customer Support 1-8 ISO/IEC, ANSI/IEEE Documents 1 The following document s are available for a fee from the ISO/IEC st andards web site: http:/ /www .iec.ch. International S tandard ISO/IEC 8802-2:1998 ANSI /IEEE St d 802.
Introduction 2-1 2 Overview of V oice over IP (V oIP) 2 P I n Intr oduction 2 This chapter describes th e differences betwee n data and voice n etworks, and t he factors tha t influence the perform ance of V oIP .
4600 Series IP T elephone LA N Administrator’s Guide Overview of Voice over IP 2-2 ■ Routing is related to addressing and all ows connections to be esta blished between endpoints. Though these functions a r e common to da ta an d vo ice networks, the implement ations differ .
Overview of V o ice over IP (V oIP) Overview of Voice over IP 2-3 V oice Coding S tandards 2 There are a number of vo ice coding standa rds. The Avaya 4600 Series IP T elephones of fer the options described below . G .71 1, which describes the 64 kbp s PCM voice coding technique.
4600 Series IP T elephone LA N Administrator’s Guide SNMP 2-4 NA T 2 A Network Address T ranslator is an application that can be administered betwe en your network and the Internet. The NA T translates network layer IP addresses so your local intranet IP addresses can duplicate glob al, Internet addresse s.
Overview of V o ice over IP (V oIP) Network Asse ssment 2-5 More information a bout SNMP and MIBs can be fou nd in the IETF references listed in Chapter 1, Related Documents . Appendix A of this LAN Administration Guid e lists the Custom MIB, which is also available for download in *.
4600 Series IP T elephone LA N Administrator’s Guide Suggestions fo r Installation and Con figuration 2-6 All 4600 Series IP T elephones support the tools "ping" and "tracero ute.
Overview of V o ice over IP (V oIP) 4600 Series IP Te lephones 2-7 4600 Series IP T elephones 2 Dual Connection Architectur e 2 Releases 1.0 and 1.1 of the 4600 Series IP T e lephones use dual connection archite cture to communicate with the DEFINITY ® or MultiV ant age TM switch .
4600 Series IP T elephone LA N Administrator’s Guide Initialization Process 2-8 ■ IP Address of the TFTP server ■ The subnet mask ■ IP Address of the router Y ou should administer the LAN so that every IP T elephone can access a DHCP server with the above informatio n.
Overview of V o ice over IP (V oIP) Initialization Process 2-9 S tep 3: T elephone and TFTP Server 2 The telephone queries the TFTP se rver , which transmits a script file to the telephone.
4600 Series IP T elephone LA N Administrator’s Guide Initialization Process 2-10.
Introduction 3-1 3 Requir ements 3 P r o g r a m Intr oduction 3 The 4600 Series IP T elephones use Internet Prot ocol ( IP) technology with Ethernet line interfaces. The IP telephones supplement the existing DEFINITY ® /MultiV antage TM IP Solutions platform.
4600 Series IP T elephone LA N Administrator’s Guide Hardware Requirements 3-2 ■ The following two circuit packs must be resident on the PBX server used to support the IP telephones: — TN2302 AP.
Requirements Software Requirements 3-3 Software Requir ements 3 The following sof t ware is required for 4600 Series IP T elephones to work properly . ■ DEFINITY ® /MultiV antage TM Release 8 .4 or later software, as app ropriate. The H.323 and IP station customer options must be turned on.
4600 Series IP T elephone LA N Administrator’s Guide Software Requirements 3-4 Figure 3-1. Sample Configuration Using 4600 Series IP T elephones.
Introduction 4-1 4 Server Administration 4 P I n Introduction 4 When a 4600 Series IP T eleph one is plugge d in and powered, it automatically n egotiates with its associated LAN to determine the Ethernet speed.
4600 Series IP T elephone LAN Administr at or’ s Guide Introductio n 4-2 T able 4-1. Administration Alte rnatives a nd Options f or 4600 Series IP T elephones P a rameter(s) Administrative Mechanism.
Ser v er Administration Introduction 4-3 General inf or mation about administering DHCP servers is cov ered in DHCP and TFTP on page 4-4, especially DHCP on page 4-6. G eneral information about administering TFTP server s is covered in DHCP and TFTP on page 4-4, especially TFT P on page 4-17.
4600 Series IP T elephone LAN Administr at or’ s Guide Administering 4600 Ser i es IP Telephones on DEFINITY ® /Mu ltiVantage™ Servers 4-4 Administering 4600 Seri es IP T elephones on DEFINITY ® /MultiV antage™ Servers 4 DEFINITY ® Release 8.
Ser v er Administration Software Checklist 4-5 Software Checklist 4 Please make sure tha t you hav e purcha sed and/or own licen ses to insta ll and use the DHCP server and TF TP ser ver softw are. W ARNING: The circuitry in the 4600 Series IP T elephones reserves IP addresses of the f orm 192.
4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-6 The TFTP server file path is the “root” director y used for all transf er s by the ser ver . This is the def ault director y which all files will be uploaded to or downloaded fr om.
Ser v er Administration DHCP 4-7 Any other DHCP application may w o rk. It is the customer’ s responsibility to install and configure the DHCP se r ver correctly . This document is limited to describing a gener ic administration that will work wit h the 4600 Ser ies IP T elephones.
4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-8 MCIP ADD={list of DN S names},MCPOR T=yyy y , TFTPSR VR={list of DNS names},TFTPDIR=<path> Where xxx.xxx.xxx.xxx is one or more IP addresses f or DEFINITY ® /Multi V antage TM CLAN IP boards, yyyy is the DEFINI TY/ MultiV antage CLAN por t (1719), zzz.
Ser v er Administration DHCP 4-9 The 4600 Series IP T elephone sets the indicated system v alues to the v alues of the indicated fields of the DHCP A CK message as indicated in T abl e 4-3. The remainder of this section describes some common DHCP se r v er s.
4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-10 In addition, the DHCP server can assign configuration pa rameters to a client, and these can be specified f or each individual DHCP scope. Setting up of the Win dows NT 4.0 DHCP server , requires the f ollowing steps .
Ser v er Administration DHCP 4-11 Y ou should e xclude the ranges 135 .254.76.81 to 135.254.76. 89 and 135.254.76.201 to 135.254.76 .224. 5. Under Lease Duration , select the Limited T o option and set the lease dur ation to the maximu m. 6. Enter a sensib le name f or the Name field, such as “DEFINITY IP T elephones .
4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-12 4. Click the Ad d button. 5. Select option 003 from the Unused Options List. 6. Click the Ad d button. 7. Click the OK button. 8. Chose the Glob al parameter under DHCP Comme nts. 9. Select the 176 op tion that y ou created from Unused Option List.
Ser v er Administration DHCP 4-13 4. V erify that the V alue String box contains the corr ect string from DHCP Generic Setup on pag e 4-7. If not, update the str ing and click the OK button. V erify the Global Option, 176 46XXOPTION 4 1. Select Global under DHCP OPTIONS .
4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-14 7. Define th e r ange of IP addresses used b y the IP telephones listed in item 7 in T ab l e 4-2· The Star t IP Address should be the first I P address av ailab l e to the IP telephones .
Ser v er Administration DHCP 4-15 12. Click the No, I will acti vate this scope later radio button. The Router (Def ault Gatew ay) dial og bo x is displa yed. 13. F or each router or def ault gatew ay , enter the IP addr ess and click the Ad d button.
4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-16 9. Click the OK button. The Predefined Optio ns and V alues dialog bo x is closed, lea ving the DHCP dialog bo x enab led. 10. Expand the ne wly created scope to re v eal its Scope Options .
Ser v er Administration TFTP 4-17 TFTP 4 This section describes how to se t up a TFTP server f or downloading so ftw are upda tes to the 46 00 Series IP T elephones . W ARNING: The files defined b y the TFTP ser v er configura tion ha v e t o be accessible from all IP T elephones.
4600 Series IP T elephone LAN Administr at or’ s Guide 4600 Series I P Telephone Scri pts and Application Fil es 4-18 2. Select System->Setup . 3.
Ser v er Administration 4600 Series IP Telephone Scrip t s and Application Files 4-19 where parameter_name and val ue are as defined in T ab les 4-4, 4-5, and 4 - 6. In valid v alues cause the specif ied va l ue to be ignored f or the associated parameter_name ; the def ault value is retained.
4600 Series IP T elephone LAN Administr at or’ s Guide QoS 4-20 #GETAPP IF $MODEL4 SEQ 4630D01A GOTO SCREENSETS IF $MODEL4 SEQ 4624D01A GOTO BIGSETS IF $MODEL4 SEQ 4612D01A GOTO BIGSETS IF $MODEL4 SEQ 4606D01A GOTO SMALLSETS #SCREENSETS SET APPNAME 4630_000301.
Ser v er Administration QoS 4-21 ■ 1: Back ground tr affic such as bulk data tr ansf ers and backups T o suppor t IEEE 802.1D/Q, the 4600 Series IP T elephones can be administ ered either fro m the network, via appropriate a dministration of the DHCP or TFTP server s, or at t he telephone itself , via dialpad input.
4600 Series IP T elephone LAN Administr at or’ s Guide QoS 4-22 encodings that do not t er minate in 000. The spec ific treatment intended b y these custom DSCPs will not necessarily be carr ied out by rout ers outside the customer’ s own network.
Ser v er Administration QoS 4-23 In addition , based on the current v alues f or the abov e paramet ers, t he Network A udio Quality Screen presents the user with a qualitativ e assessment of the ov erall audio quality cur rently be ing e xper ienced.
4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-24 A to destination B), jitter , etc. R TCP itself does not impro ve QoS , b ut it provides inf o rmation to you to help identify wh ere prob lem areas might be.
Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-25 Customizing the Site-Specific Option Number (SSON) 4 As discussed in DHCP Gene r ic Setup on page 4-7, the SSON, defined to be 176 f or the 4600 Series IP T elephones, can be se t to a string.
4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-26 Customizing the 4630 IP T elephone 4 The 4630 IP T elephone has some uni que and powerful capabilities that tak e adv antage of its large displa y and access to LAN f acilities.
Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-27 T able 4-5. 4630 IP T elephone Customizable System P arameters b y Application P arameter Name Default V alue Stat.
4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-28 DIRUSERID " " (Null) Optiona l Text string f or "Directory User ID," which sh ould be modified if the LDAP server requires a User ID and password fo r access to the Directory.
Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-29 VMLHOME " " (Null) Mandatory Text string con taining the URL of the home pa ge f or the Voice Mail Application.
4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-30 4630 Backup/Restore 4 Backu p/Restore automatically sav es a phone’ s speed dial butt on lab els and options/ parameter settings .
Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-31 In addition to Speed Dial lab els and associated phone n u mbers, the f ollowing options and non- pass word parame.
4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-32 If the Automatic Backup option is set to "No," speed dial data, o ptio.
Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-33 T able 4-6. 4620 IP T elephone Customizable System P arameter s P arameter Name Default V alue Status Description .
4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-34 WMLCODING ASCII Optional Text str ing containing the coding to be used for characters entered in f or ms on web pages. Be sides the default, ot he r su pp or te d values include "L atin 1" and "Unicode".
Introduction 5-1 5 T roubleshooting Guidelines 5 P Intr oduction 5 This chapter descr ibes problems tha t may occu r during operation of the 4600 Series IP T elephones and possible ways of resolving these prob lems.
4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-2 The telephone stops working in the middle of a call, AND No lights are lit on the phone and the display is not lit. CAUSE: Loss of power RESOLUTION: Check the connections between the telephone , the power supply, and the power jack.
T roubleshooting Guidelines Error Conditions 5-3 The telephone had be en working, but does not work now, (continu ed) AND the telephone was recently moved.
4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-4 the user exper iences sudden silences (gaps in speech), static, clipped or garbled speech, etc.
T roubleshooting Guidelines Error Conditions 5-5 The telephone works prope rly, except sidetone DTMF is not heard. CAUSE: PBX suppresses sidetone DTMF. RESOLUTION: On PBX administration, on the Chang e-System-Parameters screen, en able On-Hook Dialing.
4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-6 The TFTP script file is ignored or not used by the telephone AND the TFTP server is a LINUX or UNIX system. CAUSE: The telephone expects lines of the script file to terminate with a <Carriage Re turn><Line Feed>.
T roubleshooting Guidelines Error Conditions 5-7 There are three ar eas where inst allers can troubles h oot problems before seeking assist ance from the system or LAN administrator: 1. Check the wiring (p ower and Ethernet) for the follo wing: ■ Whether all component s are plugged in correctly .
4600 Series IP T elephone LA N Administrator’s Guide The View Administrative Option 5-8 The V iew Administrative Option 5 If you are using static addr essing and encounter problems, use the following procedure to ve rify the current values of system parameters and file versions.
T roubleshooting Guidelines Error Messages 5-9 The names and values are displaye d in the following order: Err or Messages 5 The 4600 Series IP T elephones issue messages in English only . The IP T elephones also display messages from the switch, which out side the Un ited S tates may issue messages in th e local language.
4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-10 DHCP: CONFLICT * to program CAUSE: At least one of the IP address offered by the DHCP server conflicts with another address.
T roubleshooting Guidelines Error Messages 5-11 System busy CAUSE: Most likely, the nu mber of IP endpoint s on the DEFINITY/MultiVantage is alr eady at maximum, Less likely, network resource is unavailable.
4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-12 Message light blinks on and off, and the teleph one did not complete registration. CAUSE: The telephone has a hardware fa ult. RESOLUTION: Replace the telephone. Password Error CAUSE: An invalid PBX Registration pa ssword has been entered.
T roubleshooting Guidelines Error Messages 5-13 T able 5-4. Possible Error Me ssages During 4630 Ba ckup/Restore Error Message Cause/Resolution Current options and Speed Dial entries have not yet been backed up . CAUSE: An attempt to save the current options and speed dial entries on the FTP se rver has not yet been made or is in progress.
4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-14.
Avaya - 46xx IP Telep hone MIB A-1 A Appendix A: A vaya - 46xx IP T elephone MIB A vaya - 46xx IP T elephone MIB 5 A va ya-46 xxIPT elephone-MIB DEFINITIONS ::= BEGIN IMPORTS enter pr ises, OBJECT -TY.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-2 ipEndpointMIBs OBJECT IDENTIFIER :: = { a va yaMibs 69 } endptID OBJECT IDENTIFIER ::= { endpointMIB 1 } endptMARKET OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "ID designation.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-3 endptMCI PINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Call ser ver address. This variable retur ns a 4-oct et string specifying th e IP address o f the call ser ver currently in use.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-4 endptPWBCC O BJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "PWB comcode. This variable retur ns a str ing of up to 9 numer ical characters, specif ying the comc ode of the p rinted w iring boar d of the en dpoint.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-5 endptESPEED OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Eth er net interface speed. This variable retur ns a string specifying the endpoint's Ethernet interf ace speed in Mbps: '100', '10', or '0'.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-6 endptDHCPLEASERENEW OBJECT -TYPE SYNT AX Integer 32 MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Re new al t ime of IP ADD lease. This variable retur ns a n unsigned in teger specifyin g the length of tim e at which to r enew the IP ADD lea se.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-7 endptGIPINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ro uter address. This variable retur ns a 4-oct et str ing spec ifying the IP address of the router c urrently in use.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-8 endptTFTPSR VR OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Lis t of TFTP ser ver addresses.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-9 endptAPPNAME OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ap plication file ID . This variable retur ns a str ing spe cifying the syste m-specific app lication file that should be used f or telephone oper ation.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-10 endptHUBST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS o bsolete DESCRIPTION "Hu b flag. This variable has been super seded by endptPHY 2ST A T .
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-11 endptL2Q OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "8 02.1Q flag. This variable returns 0 if the Lay er 2 802 .1Q framing paramete r is currently O FF , else 1.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-12 endptL2QVL AN OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "VL AN Identifier . This variable retur ns an in teger between 0 and 4095 inclusiv e specifying the curren t Lay e r 2 802.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-13 endptDNSINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "DNS ser ver address. This v a riable retur ns a 4-oct et strin g specifying th e IP address of the DNS ser ver currently in use.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-14 endptPHY2ST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Hu b flag. This variable retur ns 0 if the endp oint's secondar y E ther net interface is currentl y NO T enabled, else 1 .
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-15 endptDSPVERSION OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "DSP V e rsion. This variable retur ns a s tring of up to 10 chara cters, that identif ies the v ersion of the DSP firmware in the endpoint.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-16 endptA GC HAND OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ha ndset AGC status. This v ar iable retur ns 1 if the endpoint's handset Automatic Gain Cont rol capability is currently enabled, else 0 .
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-17 endptNVMCIP ADD OBJ ECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "IP address of call server stored in Non-V olatile Memor y (NV M). This variable retur ns a 4-octe t string or DNS str ing.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-18 endptNV GIP ADD OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Router addr ess. This variable retur ns a 4- octet string specifying the IP address o f the router as store d in NVM.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-19 endptNVSSON OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Site-specific op tion number . This variable retur ns an integer be tw een 128 and 254 inclusiv e, specify ing the SSON sto red in NVM.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-20 endptNVDSCP A UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM DSCP for audio . This variable specifies the Differentiated Ser v ices Code P oin t fo r audio stored in NV M (integer betwee n 0 and 63 inclusive).
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-21 endptNVL2QA UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM A u dio pr iority . This variable retur ns an integer between 0 and 7 inclusiv e specifying the La yer 2 802.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-22 endptNVPHY2ST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Hub flag. This variable retur ns 0 if t he endp oint's secondar y E ther net inter f a ce parameter in NVM is NO T en abled, else 1.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-23 endptNV AGCHEAD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "He adset AGC status. This v ar iable retur ns 1 if the endpoint's headset A u tomatic Gain Control capability in NVM is currently en abled, else 0.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-24 endptAPPINUSE OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ap plication file name. This variable retur ns the n ame of the app lication file in th e endpoint.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-25 endptPORT A UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "T ranspor t -la yer audio por t. This varia ble returns the e ndpoint's transpor t lay er por t number for audio , curre ntly in use.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-26 endptFEPORT OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Audio endpoint por t number . This variable retur ns the far-end endpoint's transpor t layer por t number for audio, currently in use.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-27 endptJCPC OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Jitt er compensatio n pack et count. This variable retur n s the Jitter com pensation pa ck et co unt currently in use (between 0 and 20, incl usive).
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-28 endptL2QBBE OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "802.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-29 endptR TCPFLO W OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "RTCP Flowrate . This v ar iable return s an integer between 0 and 65335 inclusiv e specifying the RTCP flowr ate in milliseconds.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-30 endptRSVPR TR Y OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTIO N "RSVP F ailed Retr y flag. This variable retur ns 0 if the RSVP F ailed Retr y Reser v ation control status is off/dis abled, else 1.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-31 endptDIRSR VR OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "L D AP Ser ver address. This variable retur ns a 4-o ctet stri ng specifying the IP addres s of the LDAP server to be used for the phone's D irector y applica tion.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-32 endptDIR TELNUM OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Dir ector y Phone N umber Label.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-33 endptDIR USERID OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Dir ector y Access User ID . This varia ble returns a str ing spe cifying the Us er identity use d f or accessing t he LD AP Dire ctor y .
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-34 endptFTPSR VR OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "FTP Ser ver address.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-35 endptPHNNUMOFCA OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Number of Ca ll Appearances. This variable retur ns the numbe r of Call Appearances downloaded from the DEFINITY dur ing reg istration to the 46 30 and 4620 .
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-36 endptWEBEXCEPT OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Web Proxy Server Exception List.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-37 endptWEBPRO XY OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Web Proxy Server . This variable retur ns an IP addresses, in dotted -decimal or DN S f o r mat, of an HTTP pr o x y ser ver .
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-38 endptVMLHOME OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "V oice Mail applicatio n URL. This variable retur ns a URL of the Home page for the 4630 V oice M ail application.
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-39 endptWMLEXCEPT OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "4 620 Web Pro xy Ser ver Exception List.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-40 endptWMLPRO XY OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "46 20 Web Pro xy Ser v e r . This variable retur ns an IP addresses, in dotted -decimal or DN S f o r mat, of an HTTP pr o x y ser ver .
A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-41 endptSTKST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Sto ck Tic ker flag. This variable returns 0 if th e 4630 Stock Ticke r application is set to o ff , e lse 1.
4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-42.
Introduction B-1 B Appendix B: Creating W ebs ites for the 4630 IP T elephone Introduction 5 This Appendix describes the c apabilities and limitations of th e web browser in the 4630 IP T elephone and prov ides suggest ions f or designing websites f or viewing on the 4630.
4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-2 ■ Secure Sock ets Lay er (SSL) 3.0 ■ Cookies Browser Features and Behavior 5 This section presents the t.
Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-3 Content-Based Style 5 Content-ba sed tags dea l with identifyin g words, phrases or chunk s of text, or images as h aving a specific meaning or conte xt. The intent of conten t -based tags is not to show ph ysically marked te xt.
4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-4 Logical Style 5 T ags that control logical style pro vide a similar functionality to those that control content-b ased style, b ut they ha ve no implicit visual char acteristics or conte xtual meaning.
Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-5 Physical Spacing and Layout 5 Ph ysical spacing and la y out ta gs define th e basic str ucture of a document. Headings, paragraphs, tab l es and lists all pro vide some basic ph ysical and logical la yout to a page .
4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-6 ■ <dt> adds a ne w definition te r m to a definition list. ■ <dd> adds a ne w ter m definition to a definition list. Ta b l e s 5 The new HTML 4.
Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-7 Images 5 The 4630 IP T elephone W eb Browser ha ndles both GIF and JPEG image f ormats.
4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-8 Frames 5 F rames allow m u ltiple windo ws to be created on the browser's ba se window . The browser is eff ectively split up into multiple areas . Each frame ma y be giv en a name or I D .
Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-9 ■ <option> defines the values a vailabl e in a <select> scrolling list or drop-down menu. ■ <select> defines scrolling lists and drop-down menus. ■ <te xtarea> provides free -f orm user input and disp la y .
4600 Series IP T elephone LAN Administr at or’ s Guide Design Guidelines B-10 Cookies 5 Cookies can be a useful f eature in main taining the sta te of a user when interacting wit h a web site. HTTP prov id es no state inf or mation, such as wh en or how often a user has visited a si te .
Creating W ebsites f or the 4630 IP T elephone Design Guidelines B-11 Images 5 The use of imag es in a web page is always a co ncern. F or e xam ple, a page with many images can cause downloading to be slo w . While this is still a concern in the phone, the siz e of an image has a much gr eater eff ect.
4600 Series IP T elephone LAN Administr at or’ s Guide Design Guidelines B-12 T o ma ke the browser usable, some f o r m of font sizing should be performed t o allow a reasonable amount of te xt to be viewe d on one screen. Ideally , f ont sizing should be done in a single e xter nal style sheet, and all pages sho uld ref erence this style sheet.
Introduction C-1 C Appendix C: Creating W ebsites for the 4620 IP T elephone Introduction 5 This Appendix describes the c apabilities and limitations of th e web browser in the 4620 IP T elephone and prov ides suggest ions f or designing websites f or viewing on the 4620.
4600 Series IP T elephone LAN Administr at or’ s Guide WML Document Ske leton C-2 WML Document Skeleton 5 Cer tain tags define the basic fr amework of a WML document. The tags listed be low make up the basic sk ele t on of a WML document , and are suppor ted b y the 4620 unless otherwise indicated.
Creating W ebsites f or the 4620 IP T elephone WML Document Skele ton C-3 ■ < template > tag - The <template> tag defines a template f o r all the cards i n a deck. The "code" in the <template> tag is adde d to each card in the dec k.
4600 Series IP T elephone LAN Administr at or’ s Guide Text Elements C-4 ■ < access > - The <access> tag limits access within the dec k to cer tain cards. This tag is not suppor ted. T ext Elements 5 ■ < br > tag - The <b r> tag tells the bro wser to ad d a line break to th e te xt at the point the element is writte n.
Creating W ebsites f or the 4620 IP T elephone Text Formatting Tags C-5 T ext Formatting T ags 5 The f ollowing tags are not supported but the cont en t inside the tags will be rendered as normal te xt: ■ < b > tag - The < b> tag spec ifies bold text.
4600 Series IP T elephone LAN Administr at or’ s Guide Image Elements C-6 Image Elements 5 ■ < img > tag - The <img> tag is used to place an image in the t e xt fl ow .
Creating W ebsites f or the 4620 IP T elephone Event Elements C-7 Event Elements 5 ■ < do > tag - The <do> tag is a card-le v el user interf ace. It serves as a gener al mechanism for the user to activate a task, typica lly performed b y the user clic king on a word or phr ase in the displa y .
4600 Series IP T elephone LAN Administr at or’ s Guide Event Elements C-8 < do > tags are rendered as softk ey labels on the bo t t om line of the 4620 displa y . <do> tags are specified per WML pag e and theref ore are page conte xt-sensitiv e.
Creating W ebsites f or the 4620 IP T elephone Event Elements C-9 ■ < onevent > tag - The one vent ta g se rves as a contai ner f or code that y ou wish to be ex ecuted automatically when one of th e f our intrinsic e v ents occurs . The one ve nt element is said to bin d (associate) the tasks ( code) to the e vent f or the element.
4600 Series IP T elephone LAN Administr at or’ s Guide Task Elements C-10 ■ < postfield > ta g - The postfield tag is used to set a name/v alue pair tha t can be transmitt ed to an origin ser v er (source of the request) during a URL request.
Creating W ebsites f or the 4620 IP T elephone Input Elements C-11 ■ < noop > tag - Th e noop tag dictates t hat no oper ation should be done . This ta g can be used on the card lev el to prev ent an ev ent, spe cified on the deck le vel by the template eleme nt, from occurring.
4600 Series IP T elephone LAN Administr at or’ s Guide Input Elements C-12 The six disp la y line s of the 46 20 associate d with feature buttons are all av a ilable f or inpu t elements . The top line of the displa y cannot be used for input. The input tag causes an au tomatic line break be f ore and after input te xt.
Creating W ebsites f or the 4620 IP T elephone Input Elements C-13 Only 1 input tag can e xist per display line . When a user vie ws a page with the input tag specified, th e first thing that shows up in the top line is the card title, if spe cified.
4600 Series IP T elephone LAN Administr at or’ s Guide Variable Elements C-14 ■ < select > ta g - The select t ag allows f or the de finition of a list, embedded in a card, to allo w the user to choose input s from a list rather than ha ving to type something in.
Creating W ebsites f or the 4620 IP T elephone Character Entitie s C-15 ■ < timer > tag - The t imer tag sets a ti mer that star ts counting. This tag must be used with <onev ent ty pe="ontimer "> to be usefu l. Character Entities 5 As with any syntacti c language, WML ha s cer tain characters that ha ve special meani ng.
4600 Series IP T elephone LAN Administr at or’ s Guide Colors and Fonts C-16 Colors and Fonts 5 The browser suppor ts a 4-gra yscale display . Becaus e of the size of the screen on the 4620 IP T elephone, t he browse r has only a single font av ailable f or use, which is based on Lat in-1.
Creating W ebsites f or the 4620 IP T elephone Summary Of WML Tag s And Attrib utes C-17 <head> No <i> No <img> align alt height hspace localsrc src vspace width Yes No Yes No No No .
4600 Series IP T elephone LAN Administr at or’ s Guide Summary Of WML Tags And Attributes C-18 <select> ivalue multiple name tabindex title value Yes Yes Yes Yes No Yes Yes <setvar> name.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya 4600 Series c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya 4600 Series - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya 4600 Series, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya 4600 Series va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya 4600 Series, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya 4600 Series.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya 4600 Series. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya 4600 Series ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
