Manuel d'utilisation / d'entretien du produit 2410 du fabricant Avaya
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IP Office 5410/2410 Phone User Guide Issue 3f (7 th October 2005).
5410/2410 Phone User Guide Page ii IP Office Issue 3f (7th October 2005) T able of Content s The 2410 Te lephone ............................................................................................................. ...... 4 Overview ..........
Table Of Contents 5410/2410 Phone User Guide Page iii IP Office Issue 3f (7th October 2005) Diverting Calls ................................................................................................................ .......................... 30 Do Not Disturb .
5410/2410 Phone User Guide Page 4 IP Office Issue 3f (7th October 2005) The 2410 T elephone Overview This guide covers the use of the Avaya 2410 and 5410 phones, on Avaya IP Office. Both phones are similar, however the 5410 is only supported on the IP Office whereas the 2410 is supported on a range of Avaya phone systems.
The 2410 Telephone 5410/2410 Phone User Guide Page 5 IP Office Issue 3f (7th October 2005) 1. Display, Call Appearance and Feature buttons: Call Appearance Keys allow the user to handle multiple calls and the display shows call information. Details on system features (allocated by your System Administrator) can also be displayed.
2410user 5410/2410 Phone User Guide Page 6 IP Office Issue 3f (7th October 2005) Call Appearance Keys Normally, the first page of the main call handling screen contains three keys set as 'call appearance' keys. These are allocated to you by your System Administrator and are indicated as a=, b= and c=.
The 2410 Telephone 5410/2410 Phone User Guide Page 7 IP Office Issue 3f (7th October 2005) System Features System Features can only be set against soft Function Keys by your System Administrator.
5410/2410 Phone User Guide Page 8 IP Office Issue 3f (7th October 2005) Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and a blinking bell icon ( ) appears on the associated call appearance.
Basic Call Handling Features 5410/2410 Phone User Guide Page 9 IP Office Issue 3f (7th October 2005) Clearing a Call To clear an established call either: 1. Replace the handset or 2. Press Drop . You will hear dial tone, unless you are in ‘call center mode’ of working when you will then hear silence.
2410user 5410/2410 Phone User Guide Page 10 IP Office Issue 3f (7th October 2005) Speakerphone The two-way built-in speakerphone allows you to make and answer calls without lifting your handset. Keep in mind that two-way speakerphones may not operate satisfactorily in every environment (such as in very noisy locations).
Basic Call Handling Features 5410/2410 Phone User Guide Page 11 IP Office Issue 3f (7th October 2005) Redial The Redial feature automatically redials a previous ly dialed extension or outside number (up to 24 digits). Your phone will store the up to ten of the last numbers dialed.
2410user 5410/2410 Phone User Guide Page 12 IP Office Issue 3f (7th October 2005) Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1.
Basic Call Handling Features 5410/2410 Phone User Guide Page 13 IP Office Issue 3f (7th October 2005) Conference The Conference feature allows you to conference other parties (including yourself) into a call. Notes: 1. The number of parties allowed in a conference is controlled by your telephone system.
5410/2410 Phone User Guide Page 14 IP Office Issue 3f (7th October 2005) Using S peed Dials Overview of Speed Dials The phone can store up to 48 personal speed dials. The list of these spee d dials is accessed by pressing SpDial . If SpDial is not shown, press and softkey.
Using Speed Dials 5410/2410 Phone User Guide Page 15 IP Office Issue 3f (7th October 2005) Adding a New Speed Dial 1. Press SpDial . If SpDial is not shown, press any Soft Key . • Press Add . If a message stating that the speed dial list is full appears, you must first delete an existing entry before adding any new entry.
2410user 5410/2410 Phone User Guide Page 16 IP Office Issue 3f (7th October 2005) Deleting a Speed Dial 1. Press SpDial . If SpDial is not shown, press any Soft Key .
5410/2410 Phone User Guide Page 17 IP Office Issue 3f (7th October 2005) Using the Call Log Overview of the Call Log The phone maintains a call log, accessed by pressing Log .
2410user 5410/2410 Phone User Guide Page 18 IP Office Issue 3f (7th October 2005) Using the Call Log You can make calls directly from the call log. Whilst in th e call log you can still make a call by goi ng off- hook, pressing Speaker and dialing a new call.
Using the Call Log 5410/2410 Phone User Guide Page 19 IP Office Issue 3f (7th October 2005) Deleting a Call Log Entry 1. Press Log . If Log is not shown, press any Soft Ke y . 2. At default, Missed calls are displayed first. You can select from InAns or Outgo .
5410/2410 Phone User Guide Page 20 IP Office Issue 3f (7th October 2005) Changing Options Changing Ringer Options The IP Office uses 'distinctive ringing' for different ty pes of calls - a repeated single r ing for internal calls, a repeated double ring for external calls and a single ring followed by two short rings for ringback calls.
Changing Options 5410/2410 Phone User Guide Page 21 IP Office Issue 3f (7th October 2005) Adjusting the Display Contrast You can adjust the contrast level on the telephone display. You can choose from among fifteen levels of contrast. 1. Press Exit to exit any other mode, then press any of the keys below the display.
2410user 5410/2410 Phone User Guide Page 22 IP Office Issue 3f (7th October 2005) Language When the phone is first installed, it is set to display screen text in English.
Changing Options 5410/2410 Phone User Guide Page 23 IP Office Issue 3f (7th October 2005) Default Phone/Erase All Settings The Erase All option allows you to reset all personalized settings entered through the phone's Option menus (except contrast level).
5410/2410 Phone User Guide Page 24 IP Office Issue 3f (7th October 2005) Function Keys Overview of the Function Keys Both the , Function Keys and Soft Keys can be used to access a range of system features. The display adjacent to the key shows the feature name.
Function Keys 5410/2410 Phone User Guide Page 25 IP Office Issue 3f (7th October 2005) Function Key Programming If any one of the keys on the telephone is programmed with an Admin or Admin 1 feature, it allows you to program further features against other function keys.
2410user 5410/2410 Phone User Guide Page 26 IP Office Issue 3f (7th October 2005) Shorthand Programming Mode 1. Press Admin or Admin 1 . See Display Key Programming. 2. The Admin or Admin1 menu appears as follows: Admin Pages With the exception of Expl1? , the names shown are the features that you can assign to soft key s.
Function Keys 5410/2410 Phone User Guide Page 27 IP Office Issue 3f (7th October 2005) Longhand Programming 1. Press Admin or Admin 1 . See Display Key Programming. . 2. Pressing Expl? to switch to longhand programming mode. 3. Press Next until the required function required is shown, then press Selct .
2410user 5410/2410 Phone User Guide Page 28 IP Office Issue 3f (7th October 2005) Changing Function Key Labels You can replace the default label shown for any function key with you own custom la bel of up to 13 characters. 1. Press Exit to exit any other mode, then press any of the keys below the display.
5410/2410 Phone User Guide Page 29 IP Office Issue 3f (7th October 2005) System Features Introduction As well as your phones specific features, you can acce ss a number of system features by dialing short codes. These instructions are for the system's default configuration.
2410user 5410/2410 Phone User Guide Page 30 IP Office Issue 3f (7th October 2005) Call Forwarding Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holiday).
System Features 5410/2410 Phone User Guide Page 31 IP Office Issue 3f (7th October 2005) Voicemail Note that not all systems support voicemail or have voicemail installed. • To switch voicemail on dial *18 , to switch it off dial *19 . • To retrieve your voicemail, use the code *17 .
2410user 5410/2410 Phone User Guide Page 32 IP Office Issue 3f (7th October 2005) Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials.
5410/2410 Phone User Guide Page 33 IP Office Issue 3f (7th October 2005) Index 0 07*N 32 1 1.5 enter 15 10*N 30, 32 11*N 30, 32 12*N 30, 32 13*N 30, 32 14*N 30, 32 2 20*N 32 201 forwarding 30 21*N 32 .
2410user 5410/2410 Phone User Guide Page 34 IP Office Issue 3f (7th October 2005) Dial Speed Dial Number 14 Dial 14 Dial Physical Extn 32 Dir 25 Directed Call Pickup 25 Display Contrast Adjusting 21 D.
Index 5410/2410 Phone User Guide Page 35 IP Office Issue 3f (7th October 2005) Press Hold 11 Press Keep 26, 27 Press Label 28 Press Language 22 Press Log 18, 19 Press Log Setup 19 Press Next 27 Press .
2410user 5410/2410 Phone User Guide Page 36 IP Office Issue 3f (7th October 2005) Voicemail On 32 Voicemail Pro 31 Voicemail ringback 31 Voicemail Ringback Off 32 Voicemail Ringback On 32 Volume Contr.
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2410user 5410/2410 Phone User Guide Page 38 IP Office Issue 3f (7th October 2005) Performance figures and data quoted in this docum ent are typical, and must be specifically confirmed in writing by Avaya before they becom e applicable to any particular order or contract.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya 2410 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya 2410 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya 2410, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya 2410 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya 2410, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya 2410.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya 2410. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya 2410 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
