Manuel d'utilisation / d'entretien du produit 1603SW du fabricant Avaya
Aller à la page of 32
A vaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide 16-601444 Issue 4 February 2010.
© 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, A vaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document might be incorporated in future releases.
Contents Chapter 1: Introduction to the 1603/1603SW/1603-I/1603SW -I IP T elephone ...................... 5 Overview of phone buttons and features ........................................................................................................
Index ......................................................................................................................................... 31 Contents 4 Avaya 1603/1603SW/1603-I/1603SW -I IP Desk.
Chapter 1: Introduction to the 1603/1603SW/ 1603-I/1603SW-I IP T elephone The 1603/1603SW/1603-I/1603SW-I telephone is a multiline IP telephone for use with Avaya Communication Manager or Avaya Distributed Of fice call processing systems.
Overview of phone buttons and features Name Description Message W aiting Indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call.
Name Description Phone Display There are two lines in the phone display . The phone display presents calling or called party identification, user options, and other information relevant to using the phone. Avaya Menu Press the A button to access the A vaya menu.
LEDs Each call/line appearance button and feature button has two LEDs, one green and one red, to indicate the status of the call/line appearance or feature. The status is identified by whether the LED is on, off, or blinking as described in the following tables.
Icon Description Call forward, Send All Calls, or EC500 is active. (These features are available if they have been administered for your telephone.) Incoming call is ringing. Call is active. Call is on hold. Call is on soft hold (when using Conference or T ransfer feature).
Introduction to the 1603/1603SW/1603-I/1603SW-I IP T elephone 10 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 2: Logging in to and out of your telephone Logging in and out maintains your personal options if you share a telephone with other users, or if you want to use the same extension from another phone. Logging out also prevents unauthorized use of your telephone during an absence.
Logging in to and out of your telephone 12 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 3: Making calls Use the procedures in this chapter to make calls from your telephone. Making a call If you are not on a call, simply dial the number you want to call. 1. Lift the handset, press the Speaker button, or press an available call/ line appearance button.
Making calls 14 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 4: Handling calls Use the procedures in this chapter to handle calls from your telephone. This includes procedures such as answering a call, muting a call, and transferring a call. Answering a call When you receive an incoming call, the incoming call is usually selected automatically .
1. Press the Mute button during a call so that the other person cannot hear you. 2. Press the Mute button again to unmute the call. Putting a call on hold 1. Press the Hold button to put your active call on hold. The fast blinking green LED next to the call/line appearance button indicates the call is on hold.
Chapter 5: Conference calls Y ou can use conference calls to speak with up to three people in different locations on the same call. Additional conferencing options may be available through Expanded Meet-Me Conferencing. Contact your system administrator for more information about this feature.
1. Press the Hold button during a conference call. The blinking green LED next to the call/line appearance button indicates the conference is on hold. 2. Press the call/line appearance button to resume the conference call. Dropping the last person added from a conference call While active on a conference call, press the Drop button.
Chapter 6: Getting your messages The red light on the upper right-hand corner of your telephone is illuminated when you have messages waiting. Y our messages are an administered function. Contact your system administrator with any questions. Logging into your voice mail 1.
Getting your messages 20 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 7: Bridged call appearances Y our phone may show one or more bridged call appearances on the display screen in addition to your own call appearances.
whose call appearance you are using. If you have any questions about how the name or extension displays to the person you are calling, contact your system administrator . 1. Press the call/line appearance button associated with the bridged call appearance.
Chapter 8: Shared line appearances If your call processing system is an Avaya Distributed Of fice system and depending on how it is configured, your phone may show shared line appearances on the display screen in addition to your own lines. A shared line appearance is a line that is shared among multiple users.
Making an outgoing call on a shared line appearance If you have any questions about how the name or extension displays to the person you are calling when you make a call on a shared line appearance, contact your system administrator . Y ou can make only outside calls on shared line appearances.
Chapter 9: Advanced telephone features Avaya call management systems provide many advanced telephone features such as Call Forwarding, Send All Calls, Abbreviated Dial buttons, and Extension to Cellular . One of these features can be assigned by your system administrator to the feature button on your telephone.
Advanced telephone features 26 Avaya 1603/1603SW/1603-I/1603SW -I IP Deskphone User Guide February 2010.
Chapter 10: A vaya Menu Y ou can use the Avaya Menu to adjust and customize phone settings, select the display language, view network settings, and log out. T o access the Avaya Menu, press the A button. T o exit the Avaya Menu, press the A button twice.
Changing the ring pattern 1. Press the A button. 2. Press # to scroll to Sounds. 3. Press * to select Sounds. 4. Press - or + on the volume button to select a ring type. Y ou hear each ring type when you select them. T urning button click sounds on and off 1.
T urning visual alerting on or off When the Visual Alerting option is turned on, incoming calls cause the LED in the top right corner of the phone to flash. Y ou can turn Visual Alerting on or off. 1. Press the A button. 2. Press # to continue. 3. Press * to select Screen.
4. Press # to scroll to Language. 5. Press * to select Language. 6. Press # to scroll to the desired language. Note: Other languages may be available. Contact your system administrator . 7. Press * to save your selection. 8. Press + to confirm or - to cancel.
Index A advanced options setting automatic gain control .............................. 29 Advanced Options changing language ............................................... 29 advanced telephone features about .........................................
P paper labels .................................................................. 9 putting a call on hold .................................................. 16 R redial ........................................................................... 13 Ring Pattern changing .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya 1603SW c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya 1603SW - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya 1603SW, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya 1603SW va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya 1603SW, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya 1603SW.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya 1603SW. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya 1603SW ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.