Manuel d'utilisation / d'entretien du produit 15-601075 du fabricant Avaya
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15-601075 Issue 05a - (16 July 2009) 2402/5402 Phone User Guide IP Office.
2402/5402 Phone Page 2 15-601075 Issue 05a (16 July 2009) IP Office © 2009 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc.
2402/5402 Phone Page 3 15-601075 Issue 05a (16 July 2009) IP Office Contents Contents The Telephone 1. ..................................................................... 8 1.1 Call Appearance Keys ...................................................
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2402/5402 Phone Page 5 15-601075 Issue 05a (16 July 2009) IP Office The Telephone Chapter 1..
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2402/5402 Phone Page 7 15-601075 Issue 05a (16 July 2009) IP Office The Telephone: 1. The Telephone This guide covers the use of the 2402 and 5402 phones on IP Office. Both phones are similar, however the 5402 is only supported on the IP Office whereas the 2402 is supported on a range of Avaya phone systems.
2402/5402 Phone Page 8 15-601075 Issue 05a (16 July 2009) IP Office 1.1 Call Appearance Keys The main call handling screen contains two buttons set as 'Call Appearance' keys. Having two Call Appearance keys is very useful. When holding a call, you can answer/make another call and then switch between calls, transfer or conference.
2402/5402 Phone Page 9 15-601075 Issue 05a (16 July 2009) IP Office The Telephone: Call Appearance Keys 1.2 Logging On Your administrator has created your initial configuration so that you will be automatically logged on to your home extension.
2402/5402 Phone Page 10 15-601075 Issue 05a (16 July 2009) IP Office 1.4 No User The NoUser configuration will be used for extensions where the home user is not currently logged on for example: · The.
2402/5402 Phone Page 11 15-601075 Issue 05a (16 July 2009) IP Office Call Handling Chapter 2..
2402/5402 Phone Page 12 15-601075 Issue 05a (16 July 2009) IP Office 2. Call Handling 2.1 Answering a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display. The following describes how to use your handset to answer calls.
2402/5402 Phone Page 13 15-601075 Issue 05a (16 July 2009) IP Office Call Handling: Answering a Call 2.2 Making a Call There are several options for making a phone call, depending on what how you want to use the phone. To make a call using the handset: 1.
2402/5402 Phone Page 14 15-601075 Issue 05a (16 July 2009) IP Office 2.4 Conference The Conference feature allows you to conference other parties (including yourself) into a call. To add another party to a call: 1. Press CONFERENCE . The existing call is put on hold.
2402/5402 Phone Page 15 15-601075 Issue 05a (16 July 2009) IP Office Call Handling: Transfer 2.6 Speaker Pressing this key transfers the current call to the phone’s speaker. The adjacent lamp is lit when the speaker is in use. Note however that the phone has no microphone and the handset is muted when the speaker is being used, ie.
2402/5402 Phone Page 16 15-601075 Issue 05a (16 July 2009) IP Office 2.9 Hold You can put a call on hold to gather information, or to answer a second call. If a second call arrives you will here a short ring and the flashing symbol will appear next to the Call Appearance key.
2402/5402 Phone Page 17 15-601075 Issue 05a (16 July 2009) IP Office System Features Chapter 3..
2402/5402 Phone Page 18 15-601075 Issue 05a (16 July 2009) IP Office 3. System Features As well as your phones specific features that only the system administrator can allocate , you can access a number of system features by dialling short codes. These instructions are for the system's default configuration.
2402/5402 Phone Page 19 15-601075 Issue 05a (16 July 2009) IP Office System Features: Call Forwarding 3.2 Diverting Calls You can divert your calls to another extension using Follow Me . Unlike Forward , Follow me can only be used to divert calls to another internal extension on the same IP Office.
2402/5402 Phone Page 20 15-601075 Issue 05a (16 July 2009) IP Office 3.3 Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list. · To switch Do Not Disturb on (with or without exceptions), dial *08 .
2402/5402 Phone Page 21 15-601075 Issue 05a (16 July 2009) IP Office System Features: Voicemail 3.5 Private Call The Private Call feature is used to prevent any intrusions during the call.
2402/5402 Phone Page 22 15-601075 Issue 05a (16 July 2009) IP Office 3.7 Default Feature Codes The following are the normal default short codes available to all users. Your system administrator may add additional codes for other features and for speed dials.
2402/5402 Phone Page 23 15-601075 Issue 05a (16 July 2009) IP Office Index Index A answering calls 12 B buttons 7 C call answer 12 appearance keys 8 clearing 13 conference 14 diverting 19 forwarding 1.
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2402/5402 Phone Page 25 15-601075 Issue 05a (16 July 2009) IP Office.
2402/5402 Phone Page 26 15-601075 Issue 05a (16 July 2009) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avaya 15-601075 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avaya 15-601075 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avaya 15-601075, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avaya 15-601075 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avaya 15-601075, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avaya 15-601075.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avaya 15-601075. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avaya 15-601075 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.