Manuel d'utilisation / d'entretien du produit STD24B du fabricant Samsung
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LCD 24B LCD12B STD24B STD12B 6B BASIC/ENHANCED KEYSET USER GUIDE SAMSUNG D I G I T AL COMMUNICATION SYSTEM NOVEMBER 1995 ≈∞∆ ˘ 99.1.20 2:57 PM ∆ ‰¿Ã¡ˆ2.
SA M SU N G E LE C TR O N IC S C O . L T D Publication Information Samsung Electronics reserve the right without prior notice to revise information in this publication for any r e a s o n .
T A B L E O F C O N T E N T S T HI N G S Y O U S HO U L D K N O W USER ORIENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IN T E R C O M C A L L S CALLING OTHER STATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4 ANSWERING INTERCOM CALLS . . . . . . . . .
VOICE DIALLER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 8 RECORDING A VOICE DIALLER NAME .
HOT KEYPAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 KEY CONFIRMATION TONE .
DCS telephones are called " k eysets". They contain buttons or " k e y s " that are used to access or activate the many features of your of f i c e phone system.
2 DCS provides distinctive ring patterns to your keyset: • Outside calls have a single ring tone r e p e a t e d . • Internal calls have a double ring tone r e p e a t e d . • Door phone calls and alarm/appointment reminders have a short ring tone repeated very quickly.
VOLUME CONTROLS DCS keysets use the UP & DOWN keys to adjust the ringer volume while the keyset is ringing, the speaker volume while the speakerphone is in use and the handset volume while you are listening. These three levels will be stored in memory until changed.
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Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 5 LC D 24B KEYSET LA YOUT LABELING PROGRAMMABLE KEYS S C R O L LK E Y Used to scroll through displays.
Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 6 L C D 1 2B KEYSET LA YOUT LABELING PROGRAMMABLE KEYS S C R O L LK E Y Used to scroll through displays.
Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip.
8 Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip.
Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip.
10 AD D-ON MODULE(AOM) LA YOUT FLEXIBLE FEATURE CONTRL KEY RED LED INDICATOR ≈∞∆ ˘ 99.1.20 2:58 PM ∆ ‰¿Ã¡ˆ10.
• Lift the handset and press an idle outside line button, line gr o u p button or dial a line access code to receive dial tone - OR - to use the speakerphone, press an idle outside line button, line.
ANSWERING AN OUTSIDE CALL • Lift handset and you are automatically connected to the ringing call. See Ring Pr e f e re n c e under Customizing Your Keyset - OR - p r ess the A N S / R L S key to automatically answer on the speakerphone. N O T E : If a call is flashing at your keyset but not ringing, you must p r ess the flashing button to answer.
BUSY LINE QUEUING WITH CALL-BACK If you receive a busy signal when you are selecting an outside line, this means that the line or group of lines is busy. • P r ess the CALLBACK key or dial 4 4 . You will hear confirmation t o n e . • When the line becomes free the system will call you back.
14 • Dial the extension number or group number. • Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice announce or Auto answer. Begin speaking immediately after the tone. • Finish the call by replacing handset or press A N S / R L S k e y .
AUTO ANSWER MODE (INTERCOM CALLS ONL Y) When another station calls you, your keyset will sound a brief attention tone and then automatically answer the call. • Your microphone and speaker are turned on and you can speak h a n d s f r ee. For privacy, use the handset.
N O T E S : 1. If you receive No More Calls tone, that station has no available key to accept your call. Hang up or leave a m e s s a g e . 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing.
• When you are connected to any call, press H O L D . The call will flash g r een at your keyset. If this call appears on a line key at other keysets, it will flash red at those keysets. • To take the caller off hold, press that key and the green flashing light will go steady green again.
HOLD RECALL If you leave a call on hold longer than the hold timer, it will recall your station. The button that the call appears on will have a slow flashing amber light. • When your phone rings, lift the handset or press the A N S / R L S k e y to answer the r e c a l l .
19 N O T E : If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPK key before you begin dialing. TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways.
3. You cannot transfer an intercom call by pressing a DSS key. You must press the TRSF key and dial the destination extension number. TRANSFER WITH CAMP-ON When your are transferring a call to another station and you receive a busy signal, you may camp the call on to this station.
21 • Make another call, either intercom or outside, press the CONF k e y (or T R S F ) and receive conference tone. • Make another call or press the CONF key (or T R S F ) to join all p a r t i e s . • Repeat last step until all parties are added.
22 FOR WARD ALL CALLS To forward all your calls under any condition to another station: • Dial 601 plus the extension or group number. • Receive confirmation tone and hang up. N O T E S : 1. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing.
FORW ARD BUSY/NO ANSWER If you have both a Forward on Busy destination and a Forward No Answer destination programmed, you may set both of these at the same: • Dial 6 0 4 . • Receive confirmation tone and hang up. N O T E : If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing.
• Dial the trunk or trunk group access code followed by the telephone number that you want. • P r ess TRSF to stor e . • P r ess FWD EXTERNAL to turn the feature on and press it again to turn the feature of f . N O T E S : 1. External Call Forward will cancel all other call forwar d i n g i n s t ru c t i o n s .
25 You can dial a pr e p r ogrammed telephone number stored in the system-wide speed dial list of numbers 500ñ999 or from your personal list of numbers 00 – 49: • With handset on-hook, press SPD or dial 1 6 . • Dial the desired speed dial number.
For the purposes of programming speed dial numbers, the last 6 p r ogrammable keys of the right hand row are known as A, B, C, D, E and F and are defined below. • The A key is not used. • The B key inserts a flash. • The C key inserts a pause. • The D key is used for pulse to tone conversion.
27 LAST NUMBER REDIAL To redial the last telephone number you dialed, press the LNR key or dial 1 9 . N O T E S : 1. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing. 2. Redial does not apply to intercom calls.
28 • The system will reserve the line and automatically redial the same number for you. You will hear the call being made through the keyset speaker. • When the called party answers, you can begin speaking. N O T E S : 1. If you make another call, auto-redial is canceled.
RECORDING A VOICE DIALLER NAME • Lift the handset. • P r ess the VREC key or dial 6 8 2 . • Enter your station passcode. • Enter the personal speed dial bin number, e.g., 0 5 . • After the short tone burst, begin speaking the name into the mouthpiece of the handset.
To make an announcement through the keyset speakers: • Lift the handset. • Press PAGE key or dial 5 5 . • Dial the desired zone number 1, 2, 3 or 4 .
31 ALL P AGE To page all designated keysets and external speakers at the same time: • Lift the handset. • Press the PAGE key or dial 5 5 . • Dial ✽ or press the ALL PAGE k e y . • After the attention tone, make your announcement. N O T E : The LED on the PAGE key will only light when an All Page is in pr o g re s s .
N O T E S : 1. If the parked call is not received within a pr e - p ro g r a m m e d period of time, it will recall your keyset and have a slow flashing amber light. You cannot park and page inter c o m c a l l s . 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing.
33 RETURNING MESSAGES • P r ess the MSG key or dial 4 3 . The first station that left you a message will be called automatically. If that station does not answer, your message light will stay on. • Repeat until all messages have been returned in the order r e c e i v e d .
34 Use this feature when you want to block calls to your keyset. • While on-hook, press the DND key or dial 4 0 1 . The DND k e y flashed to remind you of this mode. • To cancel DND, press the DND key again or dial 4 0 0 . The D N D light turns off.
35 BACKGROUND MUSIC When a music source is supplied, you may listen to music through the speaker in your keyset: • While on-hook, press the HOLD button to hear music. • Press the HOLD button again to turn music of f . You can set the level for background music by using the VOL keys while listening to the music.
36 N O T E : Display keysets can have a reminder message. See A l a r m Reminder Messages under Display Featur e s . ANSWERING THE DOOR PHONE When you are programmed to receive calls from a door phone: • You will receive three shor ring r e p e a t e d .
37 GROUP LISTENING When engaged on a call and using the handset, you may want other people to hear the distant party's voice over the speaker: • P r ess the LISTEN key to turn on the speaker. The microphone is not in use, so the distant party does not hear other parties present in your of f i c e .
38 level is to restrict from accessing a C.O line, and initiating an external call. You can unlock it when you return. • While on-hook, press TRSF and then dial 1 0 0 . • Dial your four digit station passcode. • Dial 0 to make change as Unlock, 1 to make change as Locked out.
When you receive an off-hook voice announcement, you will hear the announcement in the handset receiver or over the keyset speaker while continuing to speak to the original party. • P r ess the flashing CALL button on your keyset. This will place the original party on hold and allow you to talk to the announcing p a r t y .
• Dial 53 plus the group number, e.g., 503, plus 0 to exit the group or 1 to enter the gr o u p . • Repeat as necessary. N O T E : If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing.
Each keyset user can select any one of eight ring fr e q u e n c i e s : • While on-hook, press TRSF and then dial 111 . • Dial 1–8 or press the UP and DOWN keys to hear each tone. • When you hear the tone that you pr e f e r , press TRSF to save it.
42 AUTOMA TIC HOLD While on a outside call, pressing a line key, route key or a flashing CALL button will automatically put your call on hold and connect you to the next call. This feature can be turned on or off at your keyset. • With the handset on-hook, press TRSF and then dial 1 1 0 .
KEY CONFIRMA TION TONE You can hear a short beep (confirmation tone) each time you press a button on the dial pad. This tone can be turned on or of f . • While on-hook, press TRSF and the dial 1 1 0 . • Dial 40 to turn tones off or 41 to turn tones on.
44 The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as p r essing a programmable key. Thease keys are called soft keys as their functions are not fixed. They change to present you with the best options for that call condition.
45 DIRECTOR Y INFORMA TION An 11 character directory name can be assigned to each extension n u m b e r . Display keysets can view the name of the called or calling station before answering. Each outside line can have an 11 character directory name. Incoming calls can be easily identified and answered with dif f e r ent gr e e t i n g s .
[CALL FROM 203], [TRSF TO 202], [701 RINGING], [TRANSFER FM 203], [708 busy], [Camp on to 204], [Recall from 204 ], [Call for 501], [message frm 204] and [FWD ALL to 204] keep you informed of what is happening and where you are.
47 TIMER FUNCTION Display phone users may use this feature as a simple stopwatch. • When the keyset is idle, press the TIMER button to start timing. • Press the TIMER button again to stop timing. • Read the elapsed time in the display. • Lift the handset and replace it.
48 • Press TRSF and then dial 1 1 6 . • Dial the alarm number 1, 2 or 3 . • Dial the time you want the alarm to go off. Enter the time as HHMM (hours & minutes) using the 24 hour clock. • Dial 0 (NOT SET), 1 ( TO D A Y) or 2 ( D A I L Y) to select alarm type.
49 • P r ess TRSF and then dial 1 1 2 . • Dial alarm number 1, 2 o r 3 . • P r ess the HOLD k e y . • P r ess the TRSF k e y . PERSONAL SPEED DIAL NAMES Each personal speed dial number can have a ten character name assigned to it. This name is used to select the speed dial bin when you a r e dialling by dir e c t o r y .
O R P r ess the programmable key to which you want to add the extender. • When you reach a key listed below, dial the corresponding extender. • P r ess TRSF to store and exit pr o g r a m m i n g .
VIEWING THE NEXT CLIP CALL In the event that you have a call waiting or a camped-on call at your keyset, you can press the NEXT key to display the CLIP information associated with the call in queue at your keyset. Either the CLIP name or number will show in the display depending on your Name/Number selection.
52 O R • P r ess the CLIP key and then press SCROLL k e y . • P r ess the STORE soft key. • The system displays the speed dial bin in which the number was s t o re d . INQUIRE CLIP P ARK/HOLD INFO If you are informed that an incoming call is on hold or has been parked for you, you may view the CLIP information before you retrieve the call.
N O T E S : 1. If you are on an intercom call or you have Automatic Hold turned off, you must finish the existing call or place it on hold before inquiring. 2. If you are inquire about an outgoing call, you will receive a [call no longer available] display.
LCR WITH CLEAR When you are making an outside call using LCR and dial an incorr e c t digit, you can press the CLEAR soft key to reenter the telephone n u m b e r .
The add-on module (AOM) is used when you need more p r ogrammable keys. The extra programmable keys are used exactly as a r e the ones on your keyset. Make them DSS/BLF keys, C.O. line keys, One Touch Speed Dial buttons or any combination of these and other f e a t u r e keys.
PERSONAL SPEED DIAL NUMBERS C O D E N A M E TELEPHONE NUMBER 00 0 1 0 2 0 3 0 4 0 5 06 0 7 0 8 0 9 1 0 1 1 12 1 3 1 4 1 5 1 6 1 7 18 1 9 2 0 2 1 2 2 2 3 24 56 ≈∞∆ ˘ 99.
PERSONAL SPEED DIAL NUMBERS C O D E N A M E TELEPHONE NUMBER 2 5 2 6 2 7 2 8 2 9 30 3 1 3 2 3 3 3 4 3 5 36 3 7 3 8 3 9 4 0 4 1 42 4 3 4 4 4 5 4 6 4 7 48 4 9 57 ≈∞∆ ˘ 99.
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SYSTEM ACCESS CODES The DCS telephone system has the following preset (default) feature access codes. These codes can be used if a key is not available for the feature you want to use.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Samsung STD24B c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Samsung STD24B - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Samsung STD24B, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Samsung STD24B va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Samsung STD24B, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Samsung STD24B.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Samsung STD24B. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Samsung STD24B ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.