Manuel d'utilisation / d'entretien du produit SGH-E600C du fabricant Samsung
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ELECTRONICS GPRS TELEPHONE SGH-E600C User’ s Manual * Some of the contents in this manual may differ from your phone, depending on the software installed or your service provider . Printed in Korea Code No.: GH68-05408A English. 0 1 /200 5 . Re v . 1.
3 Contents Important Safety Precautions . . . . . . . . . . . 7 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 10 Phone Layout . . . . . . . . . . . . . . . . . . . . . . . . .
5 4 Contents Contents Options During a Call . . . . . . . . . . . . . . . . . 63 Putting a Call on Hold . . . . . . . . . . . . . . . . . . . 63 Using the Menu Functions . . . . . . . . . . . . . . . . 64 Switching the Microphone Off (Mute) . . . . . .
7 6 Contents Important Safety Precautions R ead these guidelines before using y our wireless phone. F ailure to comply with them may be dangerous or illegal.
9 8 Important Safety Precautions Unpacking Y our package contains the following items. The illustrations below may look different from y our phone and accessories: Sensible Use Use only in the normal position (held to the ear). Av oid unnecessary contact with the antenna when the phone is switched on.
11 10 Your Phone Your Phone Phone Layout The following illustrations show the main elements of your phone: Earpiece Display Navigation (up/ down/ left/ right) keys Folder Soft key (right) W AP Browser.
13 12 Your Phone Your Phone Key (s) Description (continued) Ends a call. Also switches the phone on and off when held down. In Menu mode, cancels your input and returns to Idle mode. In Idle mode, accesses your voice mail when held down. Enter numbers, letters and some special characters.
Icons Icon Description Shows the received signal strength. The greater the number of bars, the stronger the signal. Appears when a call is in progress. Appears when you are out of your service area. When it displays, you cannot make or receive a call.
17 16 Your Phone External Display Y our phone has an external display on the folder . It indicates when you have an incoming call or a message. It also alerts you at the specified time when you have set an alarm by turning on its backlight and showing the corresponding icon on it.
19 Getting Started 18 3. Slide the SIM card into the SIM card socket, as shown, so that it locks the card into position. Make sure the gold contacts of the card face into the phone. Note : When you need to remo ve the SIM card, slide it upwards, as shown, and take it out of the socket.
21 Getting Started 20 Getting Started 5. Press the battery down until it clicks into place. Make sure that the battery is properly installed before switching the power on. Charging a Battery Y our phone is powered by a rechargeable Li-ion battery . A tr avel adapter comes with your phone for charging the battery .
23 Getting Started Getting Started Low Battery Indicator When the battery is weak and only a few minutes of talk time remain, a warning tone sounds and a message repeats at regular intervals on the display . When this happens, y our phone turns off the backlight to conserve the remaining battery power .
25 Call Functions Call Functions Making a Call When the idle screen displays, enter the area code and phone number , then press the key . Note : When you activate the Auto Redial option in the Extra Settings menu ( Menu 6.7 ), the phone automatically redials up to ten times if the person does not answer the call or is already on the phone.
27 Call Functions 26 Call Functions Making a Call from Phone Book Y ou can store phone numbers that you use regularly in the SIM card or in the phone’ s memory , which are collectiv ely called Phone Book.
29 Call Functions Viewing Missed Calls When you are unable to answer a call for any reason, you can find out who called you so that y ou can call the person back. The number of calls you missed displays on the idle screen immediately after a call is missed.
31 Call Functions 30 Call Functions Quickly Switching to Silent Mode Silent mode is convenient when you wish to stop the phone from ringing, in a theatre for example. In Idle mode, press and hold the k ey until the “Silent Mode” message and the Vibration icon ( ) display .
33 Selecting Functions and Options 32 To view the various functions and options av ailable and to select the one you want: 1. Press the appropriate soft key .
35 Phone Book 34 4. Select a memory location, either SIM or Phone , by pressing the Up or Down key and press the Select soft key . Note : When you change phones, an y numbers stored in your SIM card memory are automatically available with the new phone, whereas any numbers stored in the phone’ s memory must be reentered.
37 Phone Book 36 Phone Book Using Phone Book Entry Options While accessing any Phone Book entry , press the Options soft key to use the options for the entry . To Press the select the Select soft key or the highlighted option Right key . highlight a different Up or Down key until option the option you want highlights.
39 Phone Book 38 Phone Book 3. Enter the first few letters of the name that y ou want to find and press the OK soft k ey . The Phone Book entries are listed, starting with the first entry matching your input. 4. To Press the view the highlighted View soft key .
41 Phone Book 40 Phone Book • Call Ring Tone : allows you to set a ring tone to be used when you receive a call from a person in the group. • SMS Tone : allows you to set a ring tone to be used when you receive a message from a person in the group.
43 Phone Book 42 Phone Book If you have already assigned a number to the ke y, the Options soft key replaces the OK soft key . Go to step 6. 4. Enter a few letters of the name you want to find and press the OK soft key . 5. Select a Phone Book entry from the list and press the View soft key .
45 Phone Book 44 Phone Book Checking the Memory Status Y ou can check how many names and numbers are stored in Phone Book, in both the SIM card’ s and phone’ s memory . Y ou can also see the capacity of both memory location. 1. When the idle screen displays, press the Name soft key .
47 Entering Text 46 Changing the Text Input Mode When you are in a field that allows characters to be entered, you will notice the text input mode indicator on the display . Example : Entering a name for a Phone Book entry Y ou can change between Chinese and English input methods or between numbers and symbols.
49 Entering Text 48 Entering Text To change to another text input mode: 1. Press the right soft key labelled with the current mode. 2. Scroll to the mode you want by pressing the Up or Down key . 3. T o select the highlighted mode, press the Select soft key .
51 Entering Text Inserting a Space To insert a space between characters, press the k ey when the cursor blinks in the T ext Area. Scrolling To move the cursor to the left or right through y our text, press the Left or Right key . Clearing Strokes and Characters Press the C k ey one or more times to remove k ey stokes to the left.
53 Entering Text 52 Entering Text Typing Stokes and Characters in Stroke Mode 1. T o type a character , press the keys corresponding to its component strokes. Press the keys on the phone in order that you would write the strokes, using one press per stroke.
55 Entering Text 54 Entering Text Rapid Character Entry R apid char acter entry is easy in any mode, using the Character Selection Field. As you enter characters, your phone predicts the next character you might w ant and presents choices in the Character Selection Field.
57 Entering Text 56 Entering Text Using My Words Options 1. Select a word or phrase from the My W ords list and press the Options soft key . 2. Scroll to one of the following options and press the Select soft key: • Edit Phrase : allows you to change the word or phrase and then the name assigned to the item.
59 Entering Text 58 Entering Text Changing the Case To change the case of the letters, use the ke y. There are three cases; Capital Lock( ), Lower case( ) and Initial Capital( ). Scrolling Y ou can move the cursor through the text by using the Left or Right keys.
61 Entering Text 60 Entering Text Using Malay Mode This mode allows you enter Malaysian words by pressing only one kkey per ech letter . Y ou can enter letters the same way as in Quick English mode. For further details, see page 56. Using Number Mode Number mode enables you to enter numbers in y our text, such as a telephone number .
63 62 Entering Text Options During a Call Y our phone provides a number of control functions that you can use during a call. Putting a Call on Hold Y ou can place the current call on hold whenever y ou want. Y ou can make another call while y ou have a call in progress if your network supports this service.
65 Options During a Call 64 Options During a Call Switching the Microphone Off (Mute) Y ou can temporarily switch your phone’ s microphone off so that the other person on the phone cannot hear you. Example : Y ou wish to say something to another person in the room but do not want the person on the phone to hear you.
67 Options During a Call 66 Options During a Call Searching for a Number in Phone Book Y ou can search for a number in Phone Book during a call. 1. Press the Options soft key . 2. Press the Down key to highlight the Phonebook option. 3. Press the OK soft key .
69 Options During a Call 68 Options During a Call 3. T o join the first participant to the multi-party call, press the Options soft key and select the Join option. Press the OK soft key . 4. T o add a new person to the multi-party call, call the person in the normal way and press the Options soft key .
71 70 Options During a Call Dropping One Participant 1. Press the Options soft key and choose the Select One option. Press the OK soft key . The list of call participants appears. 2. Highlight a person from the list by pressing the Up or Down key , and press the Select soft key or the key .
72 73 Using the Menus List of Menu Functions The following list shows the menu structure av ailable and indicates the number assigned to each option and the page where you can find a description of each feature.
75 Using the Menus 74 Using the Menus 4. Camera (see page 110) 4.1 T ake Photos 4.2 My Photos 4.3 T ake Videos 4.4 My Videos 4.5 Delete All 4.6 Memory Status 5. Sound Settings (see page 119) 5.1 Ring T one 5.2 Ring V olume 5.3 Alert T ype 5.4 K eypad T one 5.
77 Using the Menus 8. Network Services (see page 148) 8.1 Call Diverting 8.1.1 Divert Always 8.1.2 Busy 8.1.3 No Reply 8.1.4 Unreachable 8.1.5 Cancel All 8.2 Call Barring 8.2.1 All Outgoing 8.2.2 International 8.2.3 International Except to Home 8.2.4 All Incoming 8.
79 78 Using the Menus Text Messages Short Message Service (SMS) allows you to send and receive short text messages to and from other GSM mobile phones. In addition, your phone supports the Enhanced Messaging Service (EMS), which enables you to include simple photos, melodies, and animated images in your messages.
81 Text Messages 80 Text Messages Outbox (Menu 1.2) This message box is used to store the messages that you have already sent or will send. When you enter this menu, the list of messages in the box displays with the recipients’ phone numbers or names, if available in y our Phone Book.
83 Text Messages 82 Text Messages • Save Only : allows you to save the message so that it can be sent later . Y ou can read the message in your Outbox. • F or further details about Add Objects , Add Templates , Add Phonebook and Add Bookmark options, see page 84.
85 Text Messages 84 Text Messages Templates (Menu 1.4) Using this menu, you can preset a maximum of five messages that you use most frequently . Select an empty location or the message template you want and press the Select soft key . Edit : allows you to write a new message or edit the message.
87 Text Messages 86 Text Messages Delete All (Menu 1.6) This menu allows you to delete all of the text messages in each message box. Y ou can also delete all of your messages at one time. To Press the select a message box Up or Down key . to clear T o delete all of your messages, select All Messages .
89 Text Messages 88 Text Messages Broadcast (Menu 1.9) This network service allows you to receive text messages on various topics, such as the weather or traffic. Cell Broadcast (CB) messages display as soon as they are received, provided that: • the phone is in Idle mode.
91 90 Text Messages Multimedia Messages Multimedia Message Service (MMS) is a messaging service very similar to Short Message Service (SMS). It provides automatic and immediate delivery of personal multimedia messages from phone to phone or from phone to e-mail.
93 Multimedia Messages 92 Multimedia Messages 2. T o scroll through the message information, press the Up or Down key . 3. Press the Options soft key to use the following options: • Retrieve : retrieves the message from the MMS server . • Delete : deletes the message.
95 Multimedia Messages 94 Multimedia Messages 2. Press the OK soft key to go to the message view screen. Or , the display will automatically switch to the screen. 3. T o scroll through the message, press the Up or Down key . If the message has more than one page, you can scroll through the pages by using the Left and Right keys.
97 Multimedia Messages 96 Multimedia Messages • Add Picture : allows you to add a picture stored in the Images folder ( Menu 9.4 ). Choose a picture and press the Select soft ke y. Y ou may not be able to add some downloaded images if they are not in the correct format.
99 Multimedia Messages 98 Multimedia Messages • Settings : allows you to change the message settings. For further details about each setting option, see page 102. • Add Destination : allows you to enter destination addresses. See steps 6 to 11. • Preview : shows your message as it will display on the recipient’ s phone.
101 Multimedia Messages 100 Multimedia Messages 11. T o enter additional numbers or addresses to the other destination types, press the C key or the soft key and repeat steps 6 through 10. Y ou can enter up to 10 destinations each for To , CC and Bcc .
103 Multimedia Messages 102 Multimedia Messages Setup (Menu 2.8) Y ou can change the default settings for sending or receiving multimedia messages. The following options are available: Delivery Report : when this option is enabled, the network informs you whether or not your message has been delivered.
105 Call Records In this menu, you can view the: • calls you missed, received or dialled. • length of your calls. • cost of your calls. Notes : • Y ou can access the numbers in the three types of call records by pressing the key in Idle mode. • The number of call records the phone can store may be different depending on your SIM card.
Call Records 107 Call Records 106 Delete All (Menu 3.4) This menu allows you to delete all of the records in each call record. Y ou can also delete all of y our call records at one time. To Press the select a call record Up or Down key . T o to clear delete all of your call records, select All Calls .
Call Records 109 Call Records 108 Call Cost (Menu 3.6) This network feature lets you view the cost of calls. This menu may not be av ailable depending on your SIM card. The following options are available: Last Call Cost : cost of the last call you made.
Camera 111 110 2. Adjust the image by aiming the camera at the subject. • Use the Left and Right keys to adjust the brightness of the image. • Use the Up and Down keys to zoom in or out. • Use the Up and Down V olume keys on the left side of the phone to flip the image v ertically and horizontally .
Camera 113 Camera 112 The following options are available: Mode : allows you to take a photo in v arious modes. Once you change the mode, its indicator appears at the top left or centre of the display . Normal Shot : allows you take a photo in the normal mode.
Camera 114 Camera 115 My Photos (Menu 4.2) This menu allows you to review your photos. When you access this menu, your phone displays them in Thumbnail mode, which shows photos as small images. Scroll through the photos using the Navigation k eys. The icon indicates that it contains the photos taken in Muti-shot mode.
Camera 117 Camera 116 My Videos (Menu 4.4) When you access this menu, the thumbnail images of the videos display . To play a video: 1. Press the Navigation keys to scroll to the video you want to view . 2. Press the Play soft key to start playing the video.
119 Camera 118 Sound Settings Y ou can use the Sound Settings feature to customise various settings, such as the: • ring melody , v olume and type. • sounds made when you press a key , receive a message, open/close the folder or switch your phone on or off .
Sound Settings 121 Sound Settings 120 Message Tone (Menu 5.5) This menu allows you to select how the phone informs you that a new message has been received. SMS Tone (Menu 5.5.1) The following options are available for alerting y ou to new SMS messages: Off : the phone does not use an SMS tone.
Alerts on Call (Menu 5.8) This menu allows you to set whether or not the phone informs you when you receive a new message or when the alarm time expires during a call. Off : The phone alerts you after ending a call. On : The phone alerts you during a call.
Phone Settings 125 Display Settings (Menu 6.2) In this menu, you can change various settings for the display or backlight. Wallpaper (Menu 6.2.1) This menu allows you to change the background image or the colour of the text to be displayed in Idle mode.
Phone Settings 127 Phone Settings 126 Graphic Logo (Menu 6.2.6) This menu allows you to display your service provider’s logo instead of its name. Off : the service provider’s name displa ys in Idle mode.
Phone Settings 129 Phone Settings 128 PIN Check (Menu 6.6.1) When the PIN Check feature is enabled, you must enter your PIN each time you switch the phone on. Consequently , an y person who does not have your PIN cannot use y our phone without your approv al.
Phone Settings 131 Phone Settings 130 Privacy (Menu 6.6.6) Using this menu, you can lock your contents, such as multimedia and e-mail messages, photos, videos, voice memos, downloaded images and sounds. Once you have lock ed contents, you must enter the phone password to access the associated menus.
Note : Not all SIM cards have a PIN2. If your SIM card does not, this menu does not display . Change PIN2 (Menu 6.6.8) The Change PIN2 feature allows you to change y our current PIN2 to a new one. Y ou must enter the current PIN2 before you can specify a new one.
135 Phone Settings 134 Organiser The Organiser feature enables you to: • set an alarm so that the phone rings at a specific time, such as to remind you of an appointment. • view the calendar and organise your schedule. • set the current time and date.
Organiser 137 Organiser 136 Calendar (Menu 7.2) With the Calendar feature, you can: • consult the calendar to check your memos. • write memos to keep tr ack of your schedule. • set an alarm to act as a reminder . Consulting the Calendar When you select the Calendar menu ( Menu 7.
Organiser 139 Organiser 138 Press the New soft key to add a new memo for the day . Y ou can use the following options by pressing the Options soft key: Edit : allows you to change the memo text. Alarm : allows you to set an alarm to ring at a specified time to remind you of the memo.
Organiser 141 Organiser 140 Calculator (Menu 7.4) With this feature, you can use the phone as a calculator . The calculator provides basic arithmetic functions; addition, subtraction, multiplication and division. 1. Enter the first number using the numeric keys.
Organiser 143 Organiser 142 The following options are available: Action Procedure View the ➀ Highlight the task. details for a ➁ Press the View soft key . specific task ➂ Scroll through the tasks using the Up and Down k eys, if necessary . Change the ➀ Highlight the task.
Organiser 145 Organiser 144 Voice Memo (Menu 7.6) Y ou can record voice memos. After recording, you can send a memo to other people using the Multimedia Message Service. Note : you can quickly enter the Voice Memo menu by pressing the Right key in Idle mode.
Organiser 147 Organiser 146 Delete All (Menu 7.6.3) In this menu, you can delete all of your voice memos. When the confirming message appears, press the Yes soft key . T o cancel the deletion, press the No soft key . Memory Status (Menu 7.6.4) Y ou can check the number of voice memos.
149 Network Services 148 To set your call diverting options: 1. Select a call diverting option by pressing the Up or Down key , and then press the Select soft key . 2. Select the type of calls, voice or data, by pressing the Up or Down key , and then press the Select soft key .
151 Network Services 150 Network Services 4. Enter your call barring password supplied by y our service provider . The phone sends your settings to the network and the network’ s acknowledgement displays. To deactivate specific call barring settings: 1.
153 Network Services 152 Network Services Network Selection (Menu 8.4) The Network Selection feature enables you to automatically or manually select the network used when roaming outside of your home area. Note : Y ou can select a network other than your home network only if there is a valid roaming agreement between them.
155 Network Services 154 Network Services Index List : lets you list, add or delete CUG index numbers. The list of current CUG indexes appears. Add a new CUG index as advised by y our service provider or delete a group. To Press the scroll through Up or Down key .
157 156 Network Services Funbox The Funbox menu contains several fun options. WAP Browser (Menu 9.1) Y our phone is equipped with a WAP (Wireless Application Protocol) browser to allow you to access and navigate the Wireless W eb using your phone. Home (Menu 9.
159 Funbox 158 Funbox Selecting and Using Browser Menu Options V arious menu options are available when you are using the WAP Browser to na vigate the Wireless We b . To access a menu option: 1. Press and hold the key . A menu list displays. 2. Highlight a menu by pressing the Up or Down key .
161 Funbox 160 Funbox 3. Enter a name for the favourite item and press the Enter soft key . After saving favourite items, y ou can use the following options by pressing the Select soft key: Go to URL : quickly takes you to the site. Edit : allows you to edit the address and name.
163 Funbox 162 Network Services Clear Cache (Menu 9.1.5) Y ou can clear the information stored in the cache, the phone’ s temporary memory which stores the most recently accessed W eb pages. Press the Yes soft key to confirm the deletion. Otherwise, press the No soft key .
165 Funbox 164 Funbox 3. Press the key to confirm your selection. While you are playing Press the a game, to adjust the sound V olume keys. volume stop the game C key . and return to the startup screen exit the game key . Viewing MIDlet Information 1.
167 Funbox 166 Funbox Sounds (Menu 9.3) In this menu, you can view the list of sounds downloaded from a web server and Samsung Fun Club or received in multimedia messages. Y ou can set the downloaded sounds as the current ring tone or send them to other phones.
169 Funbox 168 Funbox By pressing the Options soft key , you can use the following options: Rename : allows you to change the name of the image. Delete : deletes the image. Set as Wallpaper : sets the image as your w allpaper for the idle screen. Delete All (Menu 9.
171 170 Solving Problems If you are experiencing problems with your phone, perform the following simple checks, before contacting a service professional.
173 Solving Problems 172 The phone starts beeping and “**Warning** Low Battery” flashes on the display • Y our battery is insufficiently charged. Recharge the battery . The audio quality of the call is poor • Check the signal strength indicator on the display ( ); the number of bars indicates the signal strength from strong ( ) to weak () .
175 Access Codes 174 Access Codes PIN2 The PIN2 (4 to 8 digits), supplied with some SIM cards, is required to access specific functions, such as setting the maximum cost of a call.
177 176 Access Codes Health and Safety Information Exposure to Radio-Frequency Energy (SAR Information) This phone meets European Union (EU) requirements concerning exposure to radio wav es.
179 Health and Safety Information 178 Health and Safety Information • Use only Samsung-approv ed batteries and recharge your battery only with Samsung- approved chargers. When a charger is not in use, disconnect it from the power source. Do not leave the battery connected to a charger for more than a week, since overcharging may shorten its life.
181 Health and Safety Information 180 Health and Safety Information Road Safety Y our wireless phone gives you the powerful ability to communicate by voice, almost anywhere, anytime. But an important responsibility accompanies the benefits of wireless phones, one that every user must uphold.
183 Health and Safety Information 182 Health and Safety Information Potentially Explosive Environments S witch your phone off when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
185 Health and Safety Information 184 Health and Safety Information Other Important Safety Information • Only qualified personnel should service the phone or install the phone in a vehicle. F aulty installation or service may be dangerous and may inv alidate any warr anty applicable to the device.
187 Health and Safety Information 186 Health and Safety Information • Do not use harsh chemicals, cleaning solvents or strong detergents to clean the phone. Wipe it with a soft cloth slightly dampened in a mild soap-and-water solution. • Do not paint the phone.
189 Glossary 188 EMS (Enhanced Message Service) An adaptation of the Short Message Service (SMS) that allows users to send and receive ring tones and the service provider’s logo , as well as combinations of simple media to and from EMS- compliant handsets.
191 Glossary 190 Glossary PIN (Personal Identification Number) Security code that protects the phone/SIM against unauthorized use. The PIN is supplied by the service provider with the SIM card. It may be a four to eight-digit number and can be changed, as required.
193 Glossary 192 Glossary Tri Band Ability to handle any of the following types of network; GSM 900, GSM 1800, combined GSM 900/ 1800 and GSM 1900 MHz bands, for greater call success and wider roaming. Y our phone automatically searches for the last network used.
195 194 SGH-E600C GPRS Telephone Quick Reference Card S witch On/Off Press and hold the key . Makes a Call ➀ Enter the number . ➁ Press the key . End a Call Briefly press the key . View Missed ➀ Press the View soft Calls After Missing key . Them ➁ Scroll using the Up and Down keys through the missed calls.
196 Search for a ➀ Press the Name soft Number in key . Phone Book ➁ Select the Search option. ➂ Enter the first few letters of the name. ➃ To scroll through the names, press the Up or Down key . ➄ Press the View soft key . ➅ To scroll through the numbers, press the Up or Down key .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Samsung SGH-E600C c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Samsung SGH-E600C - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Samsung SGH-E600C, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Samsung SGH-E600C va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Samsung SGH-E600C, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Samsung SGH-E600C.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Samsung SGH-E600C. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Samsung SGH-E600C ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
