Manuel d'utilisation / d'entretien du produit QSC26404 du fabricant Q-See
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QSC26404 User ’ s Manual 1 QSC26404 Net DVR User Manual V2.1 Cont act Us: Q- See P rod ucts 80 15 E. Cr ystal Dr Anahe i m, CA 92 807 W ebsit e: http://www .q - see.com Cust om er Se r vice : Phon e: 877 - 998 - 3440 x 53 8 Em ail: cs@ dpsi - usa. com Te ch Suppo r t : Phon e: 877 - 998 - 3440 x 53 9 Email: ts@dpsi - usa.
QSC26404 User ’ s Manual 2 Index Chapter 1 Product I ntroduction ..................................................................................................... 5 1.1 Sum ma ry ..................................................................
QSC26404 User ’ s Manual 3 Chapter 6 Utilities ........................................................................................................................ 71 6.1 Restore Parameters .......................................................
QSC26404 User ’ s Manual 4 Than k you for purcha sing our Net DVR . Thi s manua l app li es to the QSC26 404 m odel . Please re a d this Manua l caref u lly to e nsure t hat you can use the de vice correctly and safely .
QSC26404 User ’ s Manual 5 Chapter 1: Product I ntr oduction 1.1 Summar y The QSC26404 network digital video recorder is an excellent digital s urveillance product .
QSC26404 User ’ s Manual 6 Previ ew & Playb ack F unction s : S upports one composite and one spot video output, and one VGA output. Supports fast /sl ow playback, pa use, for ward, ba ckwar d, frame b y frame, etc. Use s define p review l a yout.
QSC26404 User ’ s Manual 7 Chapter 2: Installation W arni ng: Before you ins tall the DVR, p lease make su r e the p ower to th e DVR is swi tched off . 2.1 Checking the DVR and Its Acc essori es When you ge t the produ ct, check that a ll t he items ar e included in your product package .
QSC26404 User ’ s Manual 8 2.3 Rear Panel D escription Fig 2 -1 QSC26404 Rear P anel 1- V ideo in 2- V ideo out 3-VGA video out 4- A larm out 5- RS485 T+ T - R+ R - 6- Po wer switch 7- USB 2.
QSC26404 User ’ s Manual 9 Chapter 3: Operational Instructions 3.1 Front Panel Fig 3 -1 Fron t P ane l Form 3 -1 Items on Front P anel Index Ty p e N ame Description 1 Light IR receiv er for remote control.
QSC26404 User ’ s Manual 10 A SH I FT 2. 【 A U TO 】 in PTZ control. 1. Manual record; 2. 【 SHOT 】 in PTZ control (adj ust preset). 1. Enter into P TZ cont rol mode; 2. 【 IRIS - 】 in PTZ control .. 1. Multi screen pr eview switch; 2. Switch m enu mode into previ ew; 【 F OCUS - 】 in PTZ control.
QSC26404 User ’ s Manual 11 3.2 IR Re m o te Control Fig 3 - 2 IR Remote Control Layout Form 3 -2 Functions of Remote Control Index Name Des cription 1 POWER T urnoff dev ice. 2 DEV Enable/Disable IR rem ote control 3 Numeric K eys S ame as num eric keys o n front panel .
QSC26404 User ’ s Manual 12 14 ESC Same as ESC key on f ront panel. 15 Reserved 16 F1 Same as 【 F1 】 ke y on front panel. 17 Lens control IRIS, F OCUS ZOOM for l ens control on PTZ camera . 18 F2 Same as 【 F2 】 ke y o n front panel. Loa di ng the Batte ries I n to the Remo t e C ontr ol 1.
QSC26404 User ’ s Manual 13 3.3 Menu D escriptio n 3.3.1 Menu Ite ms Form 3 -3 List of Menu Options Me nu Name Functi on Menu Name Funct ion Display Unit na me Device ID Require password Screen save.
QSC26404 User ’ s Manual 14 3.3.2 Menu Operation How to E nt er I nto M enu M ode Press 【 M ENU 】 key to enter into DVR main menu. Press 【 P L AY 】 short key to enter into playback menu. P re ss 【 REC 】 short key to enter into manual record menu.
QSC26404 User ’ s Manual 15 Fig 3.4 C amera input adjust ments Each menu contains dif ferent kinds of items. There is a small highli ghted frame called t he “ Active Frame ” which is to point to the selected item. This “ Active Fram e ” can be moved by direc tio n ke ys ( 【↑ 】【 ↓ 】【 ← 】【 →】 ) .
QSC26404 User ’ s Manual 16 c) Use 【 E DIT 】 ke y to dele te the char a cter in front of curs or; d) Press 【 ENTER 】 to save & exit or 【 ESC 】 to exit without saving. 4. Button : Tr i gg e r a sp ecific function or enter into nex t sub- menu.
QSC26404 User ’ s Manual 17 Chapter 4: Basic Operation Guide 4.1 Power On Note: Pleas e make sure the power supply is the corr ect on e for the DVR and the AC adapte r is connected cor r ectly .
QSC26404 User ’ s Manual 18 Fig 4.1 Recording status Form 4 -1 Camera r ecord s tatus Icon Icon Color S tatus De scription White No video signal Y ellow Vi d eo input Pi nk Manual recording Green Re.
QSC26404 User ’ s Manual 19 Fig 4.2 Alarm s tat us Form 4.2 Cam era alarm status Icon Icon Color S tatus De scription White V ideo signa l lost Y ellow V iew tam pering alarm Pi nk Motion & External alarm Green No alarm Blue Motion a larm Red External alarm Press numeric keys to switch to indivi dual camer a vi e w.
QSC26404 User ’ s Manual 20 4.3 User N a me and P assword Note: When the DVR is d elivered from the factory , there is only one default adm inistrator named “ ad min ” , and the passw ord is “12345” . The adminis trator’ s na m e can not be m odified, wh ile the pas sword can be modified.
QSC26404 User ’ s Manual 21 Fig 4.5 Main menu Ste p 2: Select the objecti ve user name b y using 【↑】 , 【↓】 then move the “ Active Frame ” to “ P assword ” icon by using 【 】 / 【 】 ke ys . As fig 4.6 sh ows : Fig 4.
QSC26404 User ’ s Manual 22 Step 3: I nput new passw ord U se numeric keys to input new password. The password can be blank . It also can be 16 num bers . P ress 【 ENTER 】 to exit edit box, and move to “ Ve r i f y ” item to verify password.
QSC26404 User ’ s Manual 23 Currentl y control led cam era ’ s name is displa y ed in the position is s elected by the user . Select C hannel In PTZ control mode, y o u can press numeric key s to select channel. For example ; press 【 2 】 key to sele ct the PTZ camera on ch ann el 2 .
QSC26404 User ’ s Manual 24 S tart/S top A uto in PTZ C ontr ol M ode In PTZ control mode, press 【 P LA Y /A U TO 】 ke y t o start PTZ auto function.
QSC26404 User ’ s Manual 25 Descr iption Manual reco rd int erfa ce ha s t he following parts: channel number , channel status, start/stop r ecord, start all and s top all b uttons. Channel : L ist s t he chann el num ber s that the DVR has . S tatu s : Channel work status has 4 status options : means idle.
QSC26404 User ’ s Manual 26 Descrip tion Select a Channel: Move the “ Acti ve Frame ” t o “ chan ” , press “ edit ” button, then u se 【↑】 or 【↓】 ke y to select a channel. Rec T yp e : Use 【↑】 or 【↓】 to s elect re corded fi le t ype .
QSC26404 User ’ s Manual 27 At the bottom of the image, there is an information bar and the following info rmation is include d: V olume, Play Progress, Play Speed, Play ed T ime and File T otal T ime. Display /Hide information bar : 【 MENU 】 Open/Close sound: 【 P L AY 】 Adjust play progress: 【 ←】 (Backw ard), 【 →】 (Forward).
QSC26404 User ’ s Manual 28 Playb ack W ith M ou se Attached If you playback with a mouse attached the interface will be a little differ ent , and you can acquire more functions to operate in the playback menu, shown in fig 4.1 1: Fig 4.1 1 Pl ay back control bar There is an additional bar that appears.
QSC26404 User ’ s Manual 29 4.7 Bac kup Recorded Files Note: Th e user must have “Playback” right s . Pl ease conn ect backu p devices before you start to backup.
QSC26404 User ’ s Manual 30 Fig 4.12 Playback list S tep 3: Select b ackup device Please con firm the backup device: USB flash memory , USB HDD, USB DVD/CD - RW , and select the corresponding backup device. S tep 4: S tart and finish backup Move “ Active Fram e ” to “ Save ” button and press 【 ENTER 】 ke y to start b ackup.
QSC26404 User ’ s Manual 31 Playback the vid eo seg ment Y ou can use our file pla yer software to playback the video segment on a PC. Y ou ca n find the player software on the includ ed CD.
QSC26404 User ’ s Manual 32 Chapter 5: Parameters Setup Guide Only the u sers th at have “ Paramet ers S etup ” right need to r ead thi s chapte r . When the following parameters are modified and saved, you must reboot the DVR to m ake the new par amete rs effective .
QSC26404 User ’ s Manual 33 Fig 5.1 Enter into user menu Move “ Acti ve Frame ” to “ User ” icon, press 【 ENTER 】 ke y t o enter into “ User Management ” menu shown in fig 5.
QSC26404 User ’ s Manual 34 I n t he user name list box, by defaul t only “ admin ” exists . Y ou ca n use 【→】 key , to move “ Active Frame ” to password edit box, and press 【 E D IT 】 k ey to ent er into edit status. Press numeric keys to input a new password.
QSC26404 User ’ s Manual 35 Fig 5.4 user m anagement S tep 2: Add new use r name In the “ Use r Man agem ent” menu, move “ Active F rame ” to “ Add ” button and press 【 ENTER 】 , in the pop-up dialog box input t he new user n ame ( refer t o C hapter 3.
QSC26404 User ’ s Manual 36 S tep 3: Setup t he rights for new use r The new added use r does not have any operational rights. Y ou must setup rights for him.
QSC26404 User ’ s Manual 37 User rights description “Local”: Local r ights a re for loc al operation, such as using t he front panel, remote control and RS-485 keyboard.
QSC26404 User ’ s Manual 38 Fig 5.7 Delete user 5.3 Unit Name and D evice ID Unit N ame In the “ Display ” m enu , shown as fig 5.8: Fig 5.8 Display menu There is an item call ed “ Unit Name ” . The default unit name is “ Embedde d Net DVR ” .
QSC26404 User ’ s Manual 39 Device ID: When you use the remote control to operat e the D VR, you must use the de vi ce ID to sel ect the D VR . The defaul t device ID is “88” .
QSC26404 User ’ s Manual 40 5.5 Camera nam e and OSD (On Screen Dis play) Setup Camera Name In “ Camera ” menu, you can input a name for eac h camer a. S ee fig 5.9 Please not e that a c amera ’ s name can not be copied. Fig 5.9 I nput camera num ber The steps to setup camer a name : Step 1: Sel ect a camera.
QSC26404 User ’ s Manual 41 Step 1: Enter into “ C amera ” menu. Step 2: Sel ect a camera. Step 3: Ena ble the check box on the ri g ht side of came ra name, t hen move “ Activ e Frame ” t o.
QSC26404 User ’ s Manual 42 Date O SD Position In “ Camera ” menu y ou can adjust the position where you want the Date t o display , move active frame to “ Position ” on th e right side of “ Dat e OSD ” and press the 【 ENTER 】 button.
QSC26404 User ’ s Manual 43 Fig 5.12 Color s etup Step 2: Sel ect camera: Please us e 【 】【 】 keys t o select a c amera. Step 3: Adjust brig htness, contrast, saturation and hue: Move.
QSC26404 User ’ s Manual 44 5.7 Mask Area Setup In some cases you might want to m ask a sensitive area. This area wil l not be viewed or r ecorded. The mask are a setup s teps ar e as follows: Step 1: Enter into “ C amera ” menu: Step 2: Sel ec t a camera: Y ou can us e 【 】【 】 keys to sel ect the cam era.
QSC26404 User ’ s Manual 45 After you finish setup, press 【 ENTER 】 ke y to r eturn to “Advanced settings” menu. Y ou can press 【 A 】 ke y to clear al l mask a reas. Step 5: Save m ask area: Y ou can repe at step 2, step 3 and step 4 to setup mask area for ot her camer as.
QSC26404 User ’ s Manual 46 5.8 V iew T ampering Alar m If you enabl e this function, when som eone blocks the ca mera spitefully , the DVR will send a warning alar m. S tep 1: Enter into “ Cam era ” men u: S tep 2: Select cam era: Please use 【 】【 】 keys to select a camera.
QSC26404 User ’ s Manual 47 S tep 6: Alarm schedule setup: When a vie w t ampering al arm occurs , the DVR will handle the alarm based on the schedule. Y ou c an set 4 periods for each day of the week. You can also copy the schedule of any one day to other da y s.
QSC26404 User ’ s Manual 48 Fig 5.16 V ideo signal loss ha ndle setup S tep 4: Setup alarm schedule: Y ou can setup a w orking schedule. The DVR will onl y respon d when the v ideo loss occurs duri ng th e schedule . Note: The 4 tim e periods can not be repeated.
QSC26404 User ’ s Manual 49 5.10 M o tion Detection If you enabl e this function, when there is m otion detected by a cam era , the D VR will send an alarm. S tep 1: Enter into “ Cam era ” menu: S tep 2: Select cam era: Use 【 】【 】 key to select a cam era after pressing 【 edit 】 ke y.
QSC26404 User ’ s Manual 50 The whole screen i s divided into 22* 18 pane l s (NTSC: 22* 15). There is one ye l low panel on the upper left side. The motion area setup steps are the same as that of mask area setup (refer t o C hapter 5.
QSC26404 User ’ s Manual 51 Fig 5.18 Mot ion alarm handle se tup S tep 6: Motion alarm r ecord channel setup: When a motion alarm occurs , you can tr igger related cam era to start to record. In “ Motion Alarm Handle ” m enu, you c an sel ect one or more record ing channels.
QSC26404 User ’ s Manual 52 S tep 9: Save motion alarm setup: Press “ Confirm ” button to retur n to “ Image Setup ” menu. In the “ Im age Setup ” menu, press “ Confirm ” butt on to save the current camera par ameters.
QSC26404 User ’ s Manual 53 S tep 2: Pr eview prop erties: P revi ew mod e : For prev iew mode item, y ou can use 【↑】 【↓】 key to selec t one mode. If D VR has only 1 channel , you can select onl y “ 1 Screen ” option. If DVR has 4 chann els, there are “1 Screen ” and “ 4 Screen ” opti ons.
QSC26404 User ’ s Manual 54 5.12 Recording Setup In the main menu, t here is an icon called “ Recordin g ” . Y ou can ent er into recording m enu as follow s: Fig 5.20 Rec ording channel conf iguration “ Recording ” m enu descrip tion: If H DD is Fu ll: There are tw o optio ns: “ Overwrite ” and “ S top recording ” .
QSC26404 User ’ s Manual 55 Bit R ate T ype: The DVR will use t he fixed bit rate to com press i ma ge. The bit rate size is defi ned in “ Bi t Rate ” option. With this option we can calculate t he recorded file si ze and network bandwidth that we need.
QSC26404 User ’ s Manual 56 S tep 3: Record type Fo r “ R ec T ype ” , the options are : All T ime, Motion D etect, A la rm, Motion|Alar m, and Motion&Alarm , command. For all da y record mode, only one record type can be s elected. S tep 4: Copy to other days Y ou can repeat st ep 2 and step 3 to setup for other days.
QSC26404 User ’ s Manual 57 5.13 External Alarm I nput and Relay O utput Fo r QSC26404 there are 4 a larm in and 1 r elay out ports. In “ Al arms ” menu, y ou can setup each external alarm input. In m ain menu, move the “ A cti ve Fra me ” to “ A la rms ” icon and press 【 ENTER 】 key to enter into alarms menu as shown i n fig 5.
QSC26404 User ’ s Manual 58 Fig 5.23 A larm in handling set up S tep 4: A larm tri gger r ecord channel setup Y ou can select c hannels to record for e ach alarm input. I n the sub m enu, y ou can use 【 ENTER 】 or 【 EDIT 】 key to enable record channel.
QSC26404 User ’ s Manual 59 S tep 8: PTZ Link age Move the “ A ctive Fra me ” t o the “ PTZ Linkage ” button , press 【 ENTER 】 key t o e nter the “PTZ L inkage” setup menu as s hown in fig 5.
QSC26404 User ’ s Manual 60 Alarm r elay output setu p S tep 1: In “ Al arms ” menu, use 【↑】 【↓】 key s to select one a larm output. S tep 2: Select delay time The delay time is when the alarm ends , the alarm output wi ll continue output time.
QSC26404 User ’ s Manual 61 Exceptions T he exceptions that can currentl y be handled include: hard disk full , hard disk er ror , illegal access , IP address co nflict, networ k failure, and NTSC/ P AL differ ence . Enter into the “Exceptions” me nu as shown in fi g 5.
QSC26404 User ’ s Manual 62 5.14 Net work Pa rameters If you w ant to access the DVR over a netw ork you mus t setup network paramet ers. Note: If an y netw ork parameter is modified, y ou mus t save and reboot the DVR to make it ef fective.
QSC26404 User ’ s Manual 63 Remote Host IP and Port: I f you set thi s IP and port, w hen there is an alarm and exception happens , the DV R will send information to that hos t I P . The cente r with this IP can receive alarm and excepti on information f r om the DVR.
QSC26404 User ’ s Manual 64 PPPo E: DVR supports PPPoE dail -up f unction. Example: To u se P PP oE f unct ion S tep 1: Enter into “ Netw ork ” menu. S tep 2: S elect NIC type. S tep 3: Input port num ber . In the port edit box, use numeric keys to input port number .
QSC26404 User ’ s Manual 65 5.15 A cce ssing the DVR o ver a netw ork T o access the DVR throu gh a computer you need to make sure the default gateway on the DVR is th e same I P address as your rou ter , and th e first three se ts of number s of the DVR IP address are the same as t he first three sets of num bers of router ’ s address.
QSC26404 User ’ s Manual 66 5.16 A cce ssing the DVR fro m a remote c omputer T o access the D VR from a rem ote computer , in addition to the above steps, you will also nee d to forward ports 80 and 80 00 on the r outer the D VR is attached to, to the I P address of the DVR.
QSC26404 User ’ s Manual 67 5.1 7 PT Z (Pan, Tilt, Zo om) There is one RS - 485 p ort on the DVR rear panel used for P TZ camera control. Y ou ca n setup RS - 485 par ameters to m atch y our PTZ protocol. I n main menu, m o ve t he “ Active Fram e ” to PT Z icon and pres s 【 ENT ER 】 key , you wi ll enter into P TZ menu as shown in fig 5.
QSC26404 User ’ s Manual 68 Note: In the DVR “ PTZ ” menu, if you sele ct P elco - P protocol when you setup PTZ address please plus or m inus one com pared with Cam era ID.
QSC26404 User ’ s Manual 69 Add pres et num ber: Y ou can i nput preset number ( a mong 1- 128) in the edit box. Then press the “Adjust” button to enter into PTZ co ntrol interface.
QSC26404 User ’ s Manual 70 In the “ Sequence ” setup m enu, first input the sequence numbe r . The sequence is from 1 to 16. Each sequence i s made up of cr uise points, and each cru ise point includes a preset number , dwell time and dwe ll speed.
QSC26404 User ’ s Manual 71 Chapter 6: Utilities There are many tools in the “ Utilities ” m enu. Including “ SavePara ”, “ RestorePara ” , “Upgrade”, “ Hard Disk ”, “ S top Alarm Out ”, “Reboot ”, “ Pow e r O ff ”, “ Vi e w L og ” and “ Sy ste m Inf o ”.
QSC26404 User ’ s Manual 72 6.2 Upgrade Y ou can use t his function to upgrade the fir mwar e. Press “Upgrade” icon, i n the pop - up dialog box you can select ei ther “ FT P ” or “ USB ” upgrade mode as sh own in fig 6.3 Fig 6.3 Upgra de If y ou select “ FT P ” mode, y ou will enter int o “ FTP Upgrade ” m enu: Fig 6.
QSC26404 User ’ s Manual 73 6. 3 Hard Disk Ma nagement fig 6.5 Hard Disk set up Check HDD work status Capacity , Free space, S tand by or not, Normal sta tus or not. Format HD D B efore formatting s top all recor d ing. A fter form atting, you m ust reboot the DVR , othe rwise DVR will not work correctly .
QSC26404 User ’ s Manual 74 6. 7 Vi e w L o g T o view the log recorde d on the DV R HDD. In the “ Utilities ” menu, press “ Vi e w L og ” to enter into “ Log ” menu as shown in fig 6. 6 Fig 6.6 V iew log If you w ant to view the log b ased on the default option, ju st press 【 ENTE R 】 key .
QSC26404 User ’ s Manual 75 For exception major type, t he minor ty pe includes: V ideo Signal L oss, Illegal Access, Hard Disk Error , Hard Disk F ull, IP Conflict, DCD L ost. For exam ple: The steps of vie w ing alarm log. S tep 1: For “ Q uery ” item, select “ B y Type ” to active “ Major T y pe ” and “ Minor T ype ” items.
QSC26404 User ’ s Manual 76 S tep 3: Input start ti me and stop time. S tep 4: Mov e the “ A ctive F rame ” to “ Sea rch L og ” button and press 【 EN TER 】 key to start searching. S tep 5: After finish ing search , the DVR will list the matc hed log inf ormation.
QSC26404 User ’ s Manual 77 Chapter 7: Fi rmware Upgrade The DVR firmware is stored in FL A SH ROM . Y ou can use the DVR upgr ade function t o write the fir mware file (digic ap) into FL ASH. There are two cases where you need to upgr ade DVR firm ware.
QSC26404 User ’ s Manual 78 Fig 7.2 set up parameters 3. Select “ Users/rights ” under the “ S ecurity ” menu item. The fol lowing dialog box will be displa yed . Fig 7.3 Setup usernam e 4. Create new user . Click “new user ’ . New user di alog box is displayed .
QSC26404 User ’ s Manual 79 Fig 7.9 Setup home dir ectory 7. Next tim e, you do not need to setup again, j ust double click and open “wft pd32. exe ” to upgrade the D VR/DVS firmw are. 7.2 Upgrade Mode 1. Use client software to upgrade the fi rmware fil e.
QSC26404 User ’ s Manual 80 Appendix A : M ouse C ontrol F unction 1. I n the p r evi ew in terface Double - cl ick the l eft key 1. Switch to t he most picture s when viewing si ngle picture. 2. Switch to f ull screen m ode when view in g multi - pictures.
QSC26404 User ’ s Manual 81 5. T est inp ut interf ace C lick th e left k ey 1. pop up soft key board 2. Input t ext 3. Save and e xit Click the righ t key Cance l the text and exi t the edition S crol l wheel forwar d C ursor go es to the front ch aracter 6.
QSC26404 User ’ s Manual 82 Appendix B : HDD Capacity Calcula tion To c alculate total capaci ty needed by each DVR according to v ideo recording (v i deo recording type and vi deo file storage time). Step 1: Use F or mula (1) to calculate stor age capacity i q that is the c apacity of each channel needed fo r every hour : unit Mbyte.
QSC26404 User ’ s Manual 83 Appendix C : DVR Conn ect Cabl e Definition 1 How to Make a RS-232 Connect Cable Material and tool One twist cabl e (8 pins), one s tandard RJ45 connector and one special tool for RJ45.
QSC26404 User ’ s Manual 84 The correspondi ng relationship of the direct cable (2) Use the following m ethod to m ake the cross net work cable when DVR is directly connected with client - end PC.
QSC26404 User ’ s Manual 85 Appendix D : Specifications M odel Name QSC26404 V i deo compression H.264 Preview resolution P AL: 352* 288 (CIF), NTSC: 352*240 (CIF ) Playback resolution P AL: 352* 288 (CIF), NTSC: 352*240 (CIF ) V i deo input 4- ch BNC (Electric al Level: 1.
QSC26404 User ’ s Manual 86 Appendix E : T r oubleshooting Failure Possible reasons After plugging in pow er , turning on the power s witch, “ POWER ” light in fro nt P anel doe s not turn o n, and fan does not work. 1) Power cable is dam aged .
QSC26404 User ’ s Manual 87 Appendix F : Pr oduct Service & W arranty Thank y ou for choosing our produc ts. All of our products users have a conditional free warrant y repair service for hardwar e within 12 mont hs starting from purchase date, and a free exchange se rvice within one month (vali d for manufacturi ng defects ).
QSC26404 User ’ s Manual 88 Appendix G Customer Information Ca rd User ’ s N ame Mr ./Mrs . Company Na me Post Addr ess Postcode Phone Number E- mai l Model Number of Pr oduct Serial Number of Pr .
QSC26404 User ’ s Manual 89 Notes : Cont act Us: Q- See P rod ucts 80 15 E. Cr ystal Dr Anahe i m, CA 92 807 W ebsit e: http://www .q - see.com Cust om er Se r vice : Phon e: 877 - 998 - 3440 x 53 8 Emai l: cs@dps i - usa. com Te ch Suppo r t : Phon e: 877 - 998 - 3440 x 53 9 Email: ts@dpsi - usa.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Q-See QSC26404 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Q-See QSC26404 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Q-See QSC26404, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Q-See QSC26404 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Q-See QSC26404, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Q-See QSC26404.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Q-See QSC26404. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Q-See QSC26404 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
