Manuel d'utilisation / d'entretien du produit S150 du fabricant Promise Technology
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F AST T RAK S150 TX4 U SER M ANUAL Versi o n 1 . 3.
FastTrak S150 TX4 User Manual ii Copyright © 2003 Promi se Technol ogy, I nc. Copyright by Pro mise T echnology , Inc. (Prom ise Techn ology ). No part of t his manual may be repro duced or trans mitted i n any form w itho ut the ex pressed, written perm ission of Pr omise Technolo gy.
iii Contents Chapter 1: Introduction ........................................................................................ 1 FastTrak S 150 TX 4 ...................................................................................... 1 Promise Array M anagement U tility (PAM ) .
FastTrak S150 TX4 User Manual iv Existing W in dows ME Installa tion............................................................... 39 Confirming Windows ME Driver Installatio n ............................................... 39 New W indow s NT4.0 Insta llati on.
1 Chapter 1: Intr oduct ion Thank you for pur chasing Pro mise T echnolo gy’s Fa stTrak S 150 TX 4 RAID controlle r card. T he PC which you are u sing ei ther already contai ns FastT rak S150 TX 4 installed by a third- party or y ou have ac quired a FastT rak S150 T X4 retail product for your ex isting PC and p lan to i nstall the card yourself.
FastTrak S150 TX4 User Manual 2 Promise Array Management Utili ty (PAM) The Promise Array Managem ent (PAM ) utility offer s local a nd remot e management and mon itoring of all FastT rak arrays that ex ist anyw here on a network.
Chapter 1: Introduct ion 3 Key Features and Benefits The follow ing infor mation offers an overview of the maj or feat ures of y our new Promise FastT rak S 150 TX 4.
FastTrak S150 TX4 User Manual 4 Employs the latest Pr omise PCI Serial ATA ASIC technolo gy Fully suppor ts Seria l ATA spe cification s with 150 MB/sec t iming and CRC e rror-checking at high spee ds. Mirroring sup ports aut omatic background re build s Fault tolerance can be restor ed automat ically without rebo oting.
5 Chap ter 2: Inst allati on This secti on is d esigne d to qui ckly get y our FastT rak S150 T X4 Serial ATA RAID controlle r card up and run ning using th e defaul t settin gs, w hich will be o ptimal for most user s.
FastTrak S150 TX4 User Manual 6 Installing the FastTrak Ca rd The FastTr ak TX 4 Serial ATA RAID card fits int o any av ailab le PCI sl ot on your PC’s mother board (se e Figure 1, be low ): • 32-bit PCI sl ot (must be PC I 2. 2 or 2.3 comp liant) • The 32-bit port ion of a 64-bit P CI slot 1.
Chapter 2: Instal lation 7 Installing the Hard Drives Important If you w ish to includ e your current bo otable S erial AT A drive using the W indows NT 4.
FastTrak S150 TX4 User Manual 8 TX4 FastTra k 150 Figure 2. FastTrak S150 TX4 card 3. Attach the Y -cable power spl itters to the Seria l ATA hard dr ives. Note The FastTr ak S150 T X4 RAID controlle r is a PCI P lug-n-Play (PnP) device. No change s are necessary in the M otherboar d CMOS Setup for re sour ces or drive types in mo st appli cations.
Chapter 2: Instal lation 9 Creating Your Disk Array You w ill now use the onboard FastBuild™ B IOS uti lity to create your arr ay us ing the attached drives.
FastTrak S150 TX4 User Manual 10 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise Tec hnology , Inc. [Auto Setup Opt ions M enu] Optimize Arr ay for: Performance [ Auto Setup Co nfiguration ] Mode ..................................................
Chapter 2: Instal lation 11 Creating a Securit y Array with Ne w Drives Use this sett ing to c reate a M irrored (RAID 1) array w ith tw o new hard driv es. If one of the driv es ha s data o n it, follow the Creat ing a Se curity Array w ith an Existing Data Dri ve procedur e on the nex t page.
FastTrak S150 TX4 User Manual 12 Creating a Securit y Array with an Existing Data Driv e Use this sett ing to c reate a M i rrored (RAID 1) array w ith a ne w hard driv e and an existing driv e with d ata and/ or the bo otable syste m driv e in your sy stem.
Chapter 2: Instal lation 13 Source Disk Channel:ID Drive M odel Capacity (M B) ----- ----- ----- Target Disk Channel:ID Drive M odel Capacity (M B) ----- ----- ----- [Please Sele ct A Source Disk] Channel:ID Drive M odel Capacity (M B) 1 : SEAGATE S380023AS 80024 2 : SEAGATE S380023AS 80024 [ ↑ ] Up [ ↓ ] Dow n [ESC] Exit [Ctrl-Y ] Save 4.
FastTrak S150 TX4 User Manual 14 Creating a Security Array with Quick Initia lization Use this setting to create a M i rrored (RAID 1) array w ith one or two ex isting har d drives contain ing data that you do not want to keep . This method creates a mirrored arr ay and eras es the first data block fro m your ex isting driv es.
15 Chapter 3: Usin g FastBuild C onfiguratio n Utility The FastBuild C onfi guration U tility of fers severa l menu choic es to create and manage the dr ive array on the Promise F astTrak S 150 TX 4 RAID C ontroller card.
FastTrak S150 TX4 User Manual 16 If your array g oes Offlin e, cont act Promi se Techni cal S upport for assi stance . See Appendix B. Navigating the FastBuild Setup Menu When using t he menu s, thes .
Chapter 2: Gett ing Started 17 Creating Array s A utomatically The Auto Setup (1) select ion fr om the M ain Menu can intuitiv ely help cre ate your di sk array. It w ill assign all av ailable driv es appr opriate f or the di sk array y ou are cr eating.
FastTrak S150 TX4 User Manual 18 Note FastTrak S 150 TX 4 permits striped arrays usi ng 1, 2, 3 , or 4 drives atta ched i n Auto Setup mo de. Under the Se curity setti ng, Fa stTrak S15 0 TX 4 permits tw o drives to be used for a sing le M irrored array or four drive s to be used for a M irrored/Striped array in Auto Setu p.
Chapter 2: Gett ing Started 19 Using a Hot Spar e Dr iv e If a third dr ive is att ached a nd i s not assig ned to a mirrored tw o-drive disk array (one optimiz ed for Se curity), it w ill be recogn ized as a spare drive. Su ch a driv e is immedi ately used as a s tandby repla cement .
FastTrak S150 TX4 User Manual 20 Viewing Drive Assignments The View Drive Assig nments ( 2) option in the M ain Menu displays w hether drives are a ssigne d to a di sk a rray or are u nassigne d. Under the As signme nt column , drives are labe led with t heir a ssigned disk array or show n as Free if unassigne d.
Chapter 2: Gett ing Started 21 Manually Creati ng an Array The Define Arr ay (3) opt ion fro m the M ain Menu allow s user s to begin the process of manually defining the driv e ele ments a nd RAID l evels for one or multiple di sk array s atta ched t o FastT rak S150 T X4.
FastTrak S150 TX4 User Manual 22 Selecting A rray Type 1. Under the Defi nition sectio n of this menu, high light t he Array # for which y ou want to assig n a RAID lev el.
Chapter 2: Gett ing Started 23 Gigabyt e Boundary The Gigaby te Boundary fe ature is design ed for mirrore d array s (RAID 1 or RAID 0+1) in w hich a drive h as fai led and the user cannot replac e the dr ive w ith the same capa city or larger .
FastTrak S150 TX4 User Manual 24 Creating a Strip ed A rray As descr ibed in the Drive A ssi gnments O ption se ction a bove , if you select ed a performance arr ay, fol low the direction s here. 1. Set the Strip e Block size. 64 K B is t he defau lt.
Chapter 2: Gett ing Started 25 A dding Fault Tolerance to an Existing Drive FastTrak S 150 TX 4 w ill create a mir rored array usin g an ex isting sy stem drive with data. Y ou must assign th e ex isting dr ive and another drive of same or larger capacity to the M irroring array.
FastTrak S150 TX4 User Manual 26 Source Disk Channel:ID Drive M odel Capac ity (M B) Target Disk Channel:ID Drive M odel Capacity (M B) [Please Select A Sour ce Disk] Channel:ID Drive M odel Capacity (MB) 1 : SEAGATE S380023AS 80024 2 : SEAGATE S380023AS 80024 [ ↑ ] Up [ ↓ ] [ESC] Ex it [Ctrl-Y] Save 4.
Chapter 2: Gett ing Started 27 Array has been created. <Press Any Key to Reb oot> 8. Press any key to reb oot the system. Creating a Hot Spare Drive fo r Mirrored Array s For automat ic rebuild s of a mirr ored array, attach a s pare dri ve to the FastTr ak S150 TX 4.
FastTrak S150 TX4 User Manual 28 Deleti ng an Array The Delete Arr ay (4) M enu opt ion allow s for deletio n of di sk a rray ass ignments. This is not the sa me as d eletin g data fro m the drive s themsel ves. Important If you delete an array by accid ent, immedi ately d efine a new array identica l to one you delet ed.
Chapter 2: Gett ing Started 29 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise T echnology , Inc. [ Define Array M enu ] Array No RAID Mode T otal Drv Capacity(M B) Status Array 1 Stripe 2 160048.
FastTrak S150 TX4 User Manual 30 Rebuildi ng a Mirrored Array The Rebuil d Array (5) M enu option can be used to rec over fr om an error in a mirrored dis k array. Y ou will re ceive a n error me ssage w hen booti ng your system fro m the FastT rak BIO S.
Chapter 2: Gett ing Started 31 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise T echnology , Inc. [ Rebuild Array M enu ] Array No RAID Mode Total D rv Status Array 2 Mirror 2 Critical Stripe Blo.
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33 Chapter 4: Ins t a lling Sof t w are Drivers Following are driv er insta llatio n procedures for the W indows operating syste ms that support th e FastT rak S15 0 TX 4 Controller. T he FastT rak T X4 softw are drivers for W in dows are includ ed on the driver dis kette.
FastTrak S150 TX4 User Manual 34 New Windows XP Installati on The follow ing deta ils the install ation of t he FastT rak T X4 driv ers while install ing Windows X P. 1. Start the insta llation: • Floppy Insta ll: Boot t he com puter w ith the W indows X P installatio n diskettes.
Chapter 4: Installing Software Drivers 35 Existing Wi ndows XP Installation After installi ng the Fa stTr ak S150 T X4 card an d reboot ing y our syst em, Windows X P setup w ill sh ow a “Foun d New Hardware” dialo g box . Under Windows X P, “M ass Storage Controller” w ill be di splay ed.
FastTrak S150 TX4 User Manual 36 New Windows 2000 Installation The follow ing deta ils the install ation of t he FastT rak T X4 driv ers while install ing Windows 20 00. 1. Start the insta llation: • Floppy Insta ll: Boot t he com puter w ith the W indows 2000 inst allation diskettes.
Chapter 4: Installing Software Drivers 37 Existing Windows 2000 Installation After installi ng the Fa stTr ak S150 T X4 card an d reboot ing y our syst em, Windows 20 00 setu p will s how a “New Hardw are Found” dia log box . Under Windows 20 00, “PCI M ass Sto rage Control ler” w ill be disp layed.
FastTrak S150 TX4 User Manual 38 New Windows ME Installati on The follow ing deta ils the install ation of t he FastT rak T X4 driv ers while install ing Windows M E. 1. Install t he FastT rak TX 4 controller car d into your syste m. 2. Install Window s ME fully.
Chapter 4: Installing Software Drivers 39 Existi ng Windows ME Installation The follow ing sec tion det ails t he instal lation o f FastT rak T X4 driv ers on a system that has Window s ME already inst alled and ru nning.
FastTrak S150 TX4 User Manual 40 New Windows NT4.0 Installation The follow ing deta ils the install ation of t he FastT rak T X4 driv ers while install ing Windows NT 4.0. 1. Start the syst em ins tallati on by booting fr om the Window s NT disk: • Floppy inst all: boo t the sy stem with the W in dows N T insta llati on diskettes.
Chapter 4: Installing Software Drivers 41 Existing Wi ndows NT4.0 Installation The follow ing sec tion det ails t he instal lation o f FastT rak T X4 driv ers on a system that has Window s NT4.
FastTrak S150 TX4 User Manual 42 New Windows 98 Installation The follow ing sec tion det ails th e instal lation o f the Fa stTrak T X 4 drivers w hile install ing W indow s 98. 1. Install t he FastT rak S150 T X4 contr olle r card an d conf igure t he hard drive(s), parti tion and format y our hard driv e(s), i f nece ssary.
Chapter 4: Installing Software Drivers 43 Existi ng Windows 98 Installation The follow ing sec tion det ails t he instal lation o f FastT rak T X4 driv ers on a system that has Window s 98 already i nstalled and run ning.
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45 Chapter 5: Disk Array Concept s About FastTrak S150 TX4 FastTrak S 150 TX 4 is a high performanc e Serial AT A/Ultra AT A RAID controll er card that f eatures concurr ent d ata channel operatio n and on board BIO S.
FastTrak S150 TX4 User Manual 46 Disk Arra y Terms Disk A rra y Description A disk array is forme d from a g roup of tw o or mor e disk driv es tha t appear to th e system as a sing le drive. T he adv antage of an array is to pr ov ide better throughput perf ormance and/o r data faul t toleran ce.
Chapter 5: Disk Array Conc epts 47 About RAID Levels Striping (RAID 0) Reads and w rites se ctors o f data i nterleav ed betw een multi ple drive s. When any disk memb er fails, it affects the ent ire array . Performan ce is better than a s ingle drive since the w orkload is balance d betw een the array mem bers.
FastTrak S150 TX4 User Manual 48 Mirroring (RAID 1) Writes dupli cate dat a on to a pair of drives w hile rea ds are pe rformed in paralle l. ATA RAID 1 is fault tolera nt be cause e ach drive o f a mirror ed pair is ins talled o n separate IDE channe ls.
Chapter 5: Disk Array Conc epts 49 Striping / Mirroring (RA ID 0+1) A combinatio n of RAID 0 and RAID 1 array s. It can i ncrease perfor mance by reading and w riting data in paralle l while pr otectin g data w ith dupl ication . A minimum of four driv es are r equired.
FastTrak S150 TX4 User Manual 50 A bout Dual Data Redundanc y One unique (t hough rar ely occ urring) feat ure of RA ID 0+1 is dual faul t toleran ce. In some ca ses, tw o driv es can fail simul taneous ly y et the arr ay stil l maint ains th e integrity of d ata.
51 Chapter 6: T roublesh ooting & Tip s This se ction is u sed to a ssist w ith troubleshooti ng conf licts and Fa stTrak S1 50 TX4 insta llation prob lems. Al so refer to th e READM E.TXT file on t he FastT rak S150 TX 4 driver and util ity di skette for more rec ent infor mati on as w ell as the PromiseOnl ine services li sted in Appendix B.
FastTrak S150 TX4 User Manual 52 Syst em CMOS Issues Set Motherboard C MOS Boot seque nce to boot t o FastTr ak S150 TX4 On some M otherboard BIO S, it is necessary to set the Boot sequence to SCSI, A:, C: sinc e the Promise card i s identified as a SCSI card.
Chapter 6: Troubleshooti ng & Tips 53 Drive-Related Errors Critical Array Status Error Reported duri ng Boot If a criti cal status error me ssag e appears on t he F astTrak S 150 T X4 BIO S startup scree n for a mirrore d array (see below ), there i s a dri ve in the array that has failed or is not r espond ing.
FastTrak S150 TX4 User Manual 54 Unable to Partition or Forma t Array This co ndition may occur w hen the Reserv e Sector of one o f the dr ives h as become corru pt or bad . Remo ving the R eserve S ector w ill remedy any i ssue related dir ectly to a B ad Re serv e Sector.
Chapter 6: Troubleshooti ng & Tips 55 Array Constantly Goes Into Critical or Offlin e Mode Duri ng Reboot See Unable t o Partitio n or For mat array , abov e. Cannot Rebuild Mirrored (R A ID 1) Array See Unable t o Partitio n or For mat array , abov e.
FastTrak S150 TX4 User Manual 56 Operating Sy stem- Related Issues Different driv e lett ering under Window s NT This may ha ppen w hen using a SCSI car d in additi on to the Promise card. Windows NT does not neces sarily lo ad the dr iver for t he boo t device co ntroller first.
Chapter 6: Troubleshooti ng & Tips 57 “No Hard Dr ives Fou nd” Message A ppears During C D-R OM Install of Windows NT, 2000, or XP The F6 key w as not pressed a t the appro priate ti me.
FastTrak S150 TX4 User Manual 58 Performance Tips Here are so me tips that may o ptimize perf ormanc e in a RAID 0 str iped array . If you are usin g an aud io/vid eo-editi ng card, we also r ecom mend review ing your card’s docu mentati on for ad diti onal infor mation.
Chapter 6: Troubleshooti ng & Tips 59 Change Setting of PCI Bus Utilization Certain bran ds of v ideo captur e car ds can produce a glit ch on play b ack of .
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61 Appendix A: Frequentl y Asked Ques tions This se ction l ists fre quently a sked quest io ns involv ing pre-in stallati on, drive issues, in stallat ion, and post-i nstallati on.
FastTrak S150 TX4 User Manual 62 Q: How does the Fas tTrak S15 0 TX 4 RAID control ler prov ide st orage and/ or data prote ction with the ir array s? A: FastTrak S 150 TX 4 impleme nts thre e differe.
Appendix A: FAQs 63 Q: Can I take a drive used in a F astT rak S15 0 TX 4 array and acces s it dir ectly with a differ ent con troller, such as t he one i ntegrated on the motherboar d? A: Only Single- drive strip ed (RAI D 0) and Mirrored (R AID 1) arr ay configura tions a llow the drive( s) to be a ccessed individua lly on another controlle r.
FastTrak S150 TX4 User Manual 64 Installation Issues (Capacity, Boot ing) Q: Why are some drive s recogniz ed by the Fa stTr ak S150 TX 4 Array Setup utilities w ith only partial capaci ty? A: Some ha.
65 Appendix B: T echnical Support Promise Tech nical Su pport pr ovides several su pport opt ions for Promise u sers to access informat ion and updates. W e e ncourage y ou to us e one of o ur electronic servic es, whic h provide pr oduct i nfor mation updat es for t he mos t efficient servi ce and support.
FastTrak S150 TX4 User Manual 66 Pacific Rim Sale s Office E-mail Support support@pro mise.com .tw Fax T echnical Suppor t +886-3-578- 2390 Attention: Tec hnical S upport Phone Techni cal Supp ort +886-3-578- 2395 (Ex t. 8870) 9:00-6:00p m Taiw an Time If you w ish to write us for support: Promise Tech nology , Inc.
Appendix B: Technica l Suppor t 67 Limited Warranty Promise Tech nology, In c. (“Promi se”) w arrants that for Three (3) y ears fro m the time of t he delivery of the pr oduct t o the ori ginal en.
FastTrak S150 TX4 User Manual 68 No other do cument, sta tement or represe ntation may be r elie d on to v ary the terms of thi s limit ed warranty . Promise’s s ole res ponsibility w ith respect t .
Appendix B: Technica l Suppor t 69 Returning Pr oduct for Repair If you susp ect a pro duct i s not w orking pro perly, or if you hav e any qu estion s about your pro duct, conta ct ou r Techni cal Su.
FastTrak S150 TX4 User Manual 70.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Promise Technology S150 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Promise Technology S150 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Promise Technology S150, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Promise Technology S150 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Promise Technology S150, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Promise Technology S150.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Promise Technology S150. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Promise Technology S150 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
