Manuel d'utilisation / d'entretien du produit Telovations 7941 du fabricant Polycom
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USER GUIDE V3.0.
www.telovations.com 2 TA BLE OF CONTENT S 1. C ISCO 7941 H ANDSET ............................................................................................................................... ................................................ 3 1.1 P LACIN G A C ALL .
1. Cisco 7941 Handset The following chapter contains basic instructions on how to use a Cisco 7941 Handset. 1.1 Placing a Call Lift the handset and dial the number. For hands free speaker mode: press the SPEAKER button then dial the number. To dial a number from your Directories: For Missed Calls 1.
1.5 Three Way Conferencing 1. Place a call to the first party. 2. Press the Cnfrnc soft key to create a new call (the active call is placed on hold). 3. Dial the phone number of the second party. 4. When the second party answers, press the Cnfrnc soft key again to join all parties in the conference.
2. PolyCom 430 Handset The following chapter contains basic instructions on how to use a PolyCom Sound Point IP 430 Handset. 1.10 Handset Quick Reference 1.11 Placing a Call Lift the handset and dial the number. For hands free speaker mode: press then dial the number.
1.12 Receiving a Call www.telovations.com 6 Lift the hand OR Press set. for hands free speaker mode. 1.13 Hold During a call, press or the Hold soft key.
www.telovations.com 7 1.19 Forwarding Calls: Turn ON 4. Press the Fwd soft key from the phone’s idle display. 5. Enter a number or URL to forward all future calls to. 6. Press the Enable soft key to confirm Call Forwarding. A moving arrow replaces the usual indicator for that line to confirm Call Forwarding enabled.
3. PolyCom 601 Handset The following chapter contains basic instructions on how to use a PolyCom Sound Point IP 601 Handset. 3.1. Handset Quick Reference 3.2. Placing a Call Lift the handset and dial the number. For hands free speaker mode: press and then dial the number.
3.3. Receiving a Call Lift the handset, or press for hands free speaker mode. 3.4. Hold During a call, press or the Hold soft key. To retrieve the call, press the Resume soft key. 3.5. Mute During a call, press . The button lights up to indicate that the other party cannot hear you.
3.9. Voice Mail Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display. To list en to voice messages: 9. Press 10. Your phone will ring your Voice Portal.
4. Toolbar Telovations Telephony Toolbar is a desktop communicator that works with your telephone handset. Working through Microsoft applications like Outlook and Exchange, you can easily manage all of your everyday communications in one place. The followi ng chapter contains basic instructions on using your Telovations Toolbar.
4.2. Placing a Call using the Dial Number Box To place a call using the dialing box: 1. Highlight the Dial Number box. 2. Type in the number you wish to dial. 3. Press the Enter key. 4.3. Placing a Call from your Outlook Contacts 1. Open Outlook and click on the Contacts item in the Folder list.
4.5. Call Forwarding Always This option forwards all incoming calls to a s pecified phone number. A reminder ring can also be played to alert the user to the call-forwarding option being selected. The settings can be changed via the button. When this service is activated, the icon in the to olbar changes to .
4.7. Call Forwarding Busy This option forwards all incoming calls to a s pecified phone number when all the lines on the phone are in use. The settings can be changed via the button. When this service is activated, the icon in the toolbar changes to .
www.telovations.com 15 4.10. CommPilot Express: None Selecting this option will not use any of Web Call Manager's profiles. Any other services that may be activated will be used to handle incoming calls.
4.13. CommPilot Express: Busy With this profile users can indicate how calls are to be handled when they are busy. Calls from selected numbers can be forwarded, calls can be sent to Voice Messaging, and an e- mail notification can be sent when a call is received.
4.15. Simultaneous Ringing This feature enables the Toolbar to alert other phones when incoming calls are received. The user has the option of disabling this service during calls. 4.16. Automatic Callback This feature allows a Toolbar user to monitor a bus y party in your group and automatically establish a call when the busy party is available.
Voice Management allows users to specify how voice messages are handled. Unified messaging allows voice messages to be captured and forwarded to a particular e-mail address. T he Phone Message Waiting Indicator is a visual reminder on the phone that a message has been recorded .
The TeloPortal is a Web site you can use to make changes to your phone settings and account. Many of the features in the Teloportal can also be ch anged through your handset or Toolbar. If you became a customer before 9/1/2006, you will login to the Web Portal.
Use this procedure to reset your Web access or voice portal password. Note: If you reset your password, you will need to update the new password in your Toolbar under the options secti on. 1. Log in using the instructions listed on the previous page. 2.
Use this procedure to redi rect your calls to another number . 1. On the User – Incoming Calls menu p age, click Call Forwarding Always . Th e User – Call Forwarding Always page appears.
1. On the User- Incom ing Calls menu page, click Call Forwardin g Busy . The User – Call Forwarding Busy page appears. 2. Click “ On ” for Call Forwar ding Busy.
Use this procedure to redi rect your calls to another number after a pre-defined number of rings. 1. On the User – Incom ing Calls menu page, click Call Forwarding No Answer . The User – Call Forwarding No Answer page appear s. 2. For Call For warding No Answer, click “ On ”.
You use this page to disp lay the functions you can per form by dialing a prefix , followed by an assigned two- digit code on your handse t. However, if this feature has not been assign ed to you, you see this messag e: You do not currently hav e any services which require F eature Acce ss Codes.
Telovations Contact Information: Customer Service and Technical Su pport: support@telovations.com 813.774.4370 - O ption 1 Billing Department: billing@telovations.com 813.774.4370 - O ption 3 6.1. Telovations E-mail 1. Launch Microsoft Internet Explorer (version 5.
2. Enter the Telovations Web address: www.telovations.com . 3. Click on the Login tab. 4. Click on the Billing link. 5. Fill in your User ID and Password.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Polycom Telovations 7941 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Polycom Telovations 7941 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Polycom Telovations 7941, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Polycom Telovations 7941 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Polycom Telovations 7941, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Polycom Telovations 7941.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Polycom Telovations 7941. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Polycom Telovations 7941 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
