Manuel d'utilisation / d'entretien du produit A du fabricant Polycom
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Polycom Converged Manag ement Application ™ (CM A ™ ) Desktop Help Book Version 5.2.0 Copyright © 20 11 Polycom, I nc . Polycom and the P ol ycom logo are re gi s t ered trademar k s and Polycom CMA D es k top™ is a trademar k of Polycom, Inc.
ii Table of Contents Getting Start ed with Polycom CMA Desktop .................................................................................................................. 1 We lcome to Polycom CMA Desktop .......................................
Table of Conte nts iii Solving Audio and Video Pro bl em s .......................................................................................................................... 22 Testing Audio Devices ............................................
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1 Getting Started with Pol ycom CMA Desktop Welcome to Polycom CMA Desktop Polycom CMA Des ktop is an easy - to - us e v i d eo conferencin g application t h at lets you see and h ear the people yo u call. With Pol ycom CMA Desktop, you can connect t o anyone else who is using Polycom CMA Desktop or ot her types of vide o c onf erencing s yst ems.
Polycom CMA D es k top Help Book 2 To get star t ed, try these Polyc om CMA Desktop task s . To get more detai led informati on, use the links to related topics at the bo t tom of this topic . Add People to Your Con tacts List 1. Click to open the Direct ory.
3 Calling and Answering Placing a Call You can place a cal l b y choosing a name f rom your Contact s list, the Dir ectory, or your R ecent Calls. Yo u can also call by enterin g the calling i nf ormation your s elf.
Polycom CMA D es k top Help Book 4 • If Polycom CM A D es k top and the virt ual meeting room ar e registered to t he same gateke eper, enter the exte n sion (E.164 addr ess). • For SIP calls, enter the addres s in this format: R oom N umber@IP_Addr ess.
Calling and An swering 5 Available f or a v ideo call, but c ur r ently idle. No presence is av ai l able for this vi de o system, but t he system can be call ed. In a video call and a ble to accept an a ddi t ional video cal l. In a video call or not accepting call s ( Do Not D isturb).
Polycom CMA D es k top Help Book 6 You can partici pate in multip oi nt calls that are hosted by a virtual m eet ing room or b y a vid eo conferenci n g system that can host m ul t ipoint calls . During a multi point call, mult i ple sites can h ear each other.
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8 Using the Contacts , Directory, and Recent Ca l l s Lists Managing Your Contacts Your Contacts list is your pers ona l space for st or ing informati on ab out the people and systems you com municate with most frequ ently. You can add p eople to your Co ntacts list b y cop ying them from the D ir ectory or from your Recent Calls.
Working with C ontent 9 Searching for a Contact Using Groups t o O rganize Contact s Seeing Details About a Contac t Seeing Who's A v ai l able Using Groups to Organize Contacts Your private gr oups allow you to organize your Cont acts however yo u like so that you can find the people and systems you cal l m ore quickly a nd easily.
Polycom CMA D es k top Help Book 10 To copy a group to a nother group: 1. Right - clic k a gr oup name, and choose Copy Group . 2. Select the tar get group, and c lick OK . To sort the groups: >> Do one of the follo wing: • Sort the group s in alphabetic al order by right - click a group name, and choose Sort Groups .
Working with C ontent 11 Vi ewing Your Recent Call s Polycom CMA Desktop gives you several ways to view your recent calls: • Your Recent C alls list lets yo u see the people and s ystems you've c al led and those who have called you. You can use th is list to place calls a nd invite people t o b e on your Contac t s list.
Polycom CMA D es k top Help Book 12 To vie w your call his tory fo r a Contac t: >> Right - click a Contact, and choos e Show Det ail s . The call hist ory is list ed in t he order in which you placed calls to or rece i ved from this C ontact.
Working with C ontent 13 To edit a Con tact' s details: >> Right - click a Contact and choos e Edit Contact . To close th e Detai l s window : >> Click the X in the top r ight corner of the window.
14 Working with Content Showing the Desktop When you show yo ur Windows desk t op, all partic ipants see the s am e content at the s am e t ime. You can sho w slides, spreads heets, or any ot her type of file . Everyone sees ev erything on your W indows deskt op, including t he cursor.
Customizing Y our Polycom C M A Desktop Enviro nment 15 To sho w the content f ull scre en: >>Click . Related Topics Showing the D esktop.
16 Customizing Your Polyc om CMA Desktop Environm e nt Showing Others Your Availabi l ity If you will be awa y from your comput er or unavailab le to accept call s , you can configur e Polycom CMA Des ktop to show others t hat you are not availab le.
Setting Up You r Camera, Audi o, and Network 17 During a call, you can verify the v i de o you're sending t o the far end by tur n ing on the Pict ure - in - Pict ur e window (the PIP). The PI P appears in t h e right lower cor ner of the main video windo w.
Polycom CMA D es k top Help Book 18 Related Topics Showing and H idi n g the PIP Viewing Full - S creen Video Cust omizing C hat and Call Windo ws Customizing the Enter Ke y You can config ur e use of the Enter k e y when you type mes s ages to work the way you prefer.
19 Setting Up Your Camera , Aud i o , a nd Network Choosing a Camera You may need t o us e di f ferent cameras in d ifferent env ir onments. For exam ple, you may use a webcam with your laptop when yo u work from your of f ice, but you need to us e the laptop's bu ilt - in camer a when you work from home.
Polycom CMA D es k top Help Book 20 Adjusting the C amera Preferences: Video Specifying Audio Preferences Setting audi o p references let s you specify h o w your system han dles audio. To specify au d io preferences: 1. From the main win dow, click Menu > Preferences > Audio .
Solving Problems 21 Preferences: Network.
22 Solving Problems Solving Audio and Video Problems Symptom Correcti ve Action Video My camera is not listed in the devic e selection list . Ensure that the camera is not in use b y another applicat ion.
Copyrights an d Legal Notices 23 incandescent l i ghting inste ad of fluorescent lights. • Ensure that yo ur camera is config ured correct ly. For more information, see Choosing a Camera . Call qualit y is not good on my lapt o p. Ensure that yo ur laptop is connect ed to a power sourc e.
Polycom CMA D es k top Help Book 24 too close to the m icrophone can caus e poor audio qua l it y. I don't hear audio f rom others. Ensure that the far - end audio i s not muted. Ensure that yo ur volume is set t o an audible level. Ensure that yo ur speaker cable is c on nected secur ely.
Copyrights an d Legal Notices 25 If you continu e to see this mess age, contact your P ol ycom CMA Desktop adm i nistrator. Polycom CMA D es k top license not av ailable. The maximum num b ers of users are in us e. Try signing in again later. If you continu e to see this mess age, contact your P ol ycom CMA Desktop administrator .
Polycom CMA D es k top Help Book 26 To collect Po lyco m CMA Desktop Diagnostics: 1. From the main window, click Menu and choose P ref erences > S tatistics > Lo g .
27 Copyrights and L e gal Notices Copyright © 20 11 All rights re served. Polycom® and t he Polycom logo are r egistered tr adem arks of Polycom , Inc., and Pol ycom CMA Desktop™ is a trademark of P olycom, Inc. All other prod uct and compan y names are the tradem arks or register e d trademarks of t he ir respectiv e o wners.
Polycom CMA D es k top Help Book 28 as3httpclientli b Copyright (c) < year> <copyrig ht holders> Permission is h ereby granted, free of charge, t o any person obtai ning a copy of this s o.
Copyrights an d Legal Notices 29 The above copyri ght notice an d t his permissi on not ice shall be inc luded in all co pies or substantia l portions of the Software.
Polycom CMA D es k top Help Book 30 rdjpgcom, and wrjpgcom . *.1 Un ix - style man pages for progr a ms (same info as usage.txt). wizard.tx t Advanced usage inst ructions f or JPEG wizards onl y. change.log Version- to - version chan ge highlights . Programmer a nd internal doc umentation: libjpeg.
Copyrights an d Legal Notices 31 The authors mak e N O WARRANTY or r epresentation, eit her express or im plied, with resp ect to this software, its qual ity, acc uracy, merchant ability, or fi t ness for a partic ul ar purpose.
Polycom CMA D es k top Help Book 32 The best curr ent ly available d es cription of JPE G is the textbook "JPEG Still Image Data Compression S tandard" by William B. Pen nebaker and Joan L. Mitchell, publ ished by Van Nos t rand Reinho l d, 1993, ISBN 0 - 44 2 - 01272 - 1.
Copyrights an d Legal Notices 33 Thank to John Kor ej wa and Massimo Ba llerini for inv i t ing me to frui t ful consultations in Boston, MA and M i lan, Italy. Thank to Hend r i k E lstner, Roland Fas s auer, Simon e Zuck, Guenther M a ier - Gerber , Walter Stoeber, a nd Fred Schmitz for c or responding bu siness develop ment.
Polycom CMA D es k top Help Book 34 Version 2.0, J anuary 2004 http:// www.apache.org/l icenses/ TERMS AND CONDIT IONS FOR USE, REPRODUCTIO N, AND DI ST RIBUTION 1. Definitions . "License" s hall mean the terms and conditions for use, reproduc t ion, and distr i but ion as defined by Sections 1 t hrough 9 of this doc um ent.
Copyrights an d Legal Notices 35 Source form or documentatio n, if provided along with the Derivat iv e Works; or, within a display generated b y t he D er ivative Wor ks, if and wherever s uch third - part y notices norma lly appear. T he contents of the NOTICE file ar e f or informational p urposes onl y an d do not modif y the License.
Polycom CMA D es k top Help Book 36 WARRANTIES OF M E RCHA NT ABILITY AND FITNE SS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OPENLDAP FOUNDATION, ITS CONTRIBUTORS, OR THE AUTHOR(S.
Copyrights an d Legal Notices 37 Original SSLe ay License Copyright (C) 1 995 - 1998 Eric Youn g (eay@cryptsof t .com) All rights res erved. This package i s an SSL implement ation written b y Eric Young (eay@c r yptsoft. c om ). The implement ation was writt en s o as to conform with Ne tscapes SSL.
Polycom CMA D es k top Help Book 38 Unless requir e d by applicabl e law or agreed t o in writing, soft ware distributed un der the Licens e is distributed on an "AS I S" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express o r implied.
Copyrights an d Legal Notices 39 4. If distri but ion of the work is m a de by offering access to copy f rom a designated plac e, offer equival ent access to copy the above specif i ed m at erials from the same place. 5. Verif y that the user has a lready receiv ed a copy of these m aterials or that you have alread y sent this user a copy.
Polycom CMA D es k top Help Book 40 • The Free Soft ware Foundation ma y publish revis e d and/or new vers ions of the Lesser General Public Li c ens e from time to t ime. Such new versio ns will be similar in s p irit to the pr es ent version, but may differ in det ail to address ne w problems or conc erns.
Copyrights an d Legal Notices 41 • A program that c ontains no derivat ive of any portio n of the Library, b ut is designed to wor k with the Library b y being compil ed or linked with it, is called a " work that uses the Libr ar y".
Polycom CMA D es k top Help Book 42 2. Give promi nent notice with th e combined libr a ry of the fact that part of it is a work b as e d on the Library, a nd explaining where to find the ac c ompanying uncom b ined form of t he s am e wor k.
Copyrights an d Legal Notices 43 patent licens e to make, have made, use, offer to sell, sell, import, and otherwise tra nsfer the Wor k , where such license appli es only to those p atent claims lic .
Polycom CMA D es k top Help Book 44 CONDITIO NS OF ANY KIND, either e xpr ess or implied, including, without limitat i o n, any warranties or co nditions of TIT LE, NON - INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE.
Copyrights an d Legal Notices 45 additional ter ms or conditi ons . Notwithstan ding the above, nothing herei n s hall supersede or modify the terms of any separate l i cense agreem ent you may have exec uted with Licens or regarding s uc h Contributio ns.
Polycom CMA D es k top Help Book 46 induce you to inf ringe any patent s or other propert y rig ht claims or t o c ontest validity of an y such claims; this section has the sole purpose of pr ot ecting the integr ity of the free s oftware distr i but ion system which is implemented b y public licens e practices.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Polycom A c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Polycom A - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Polycom A, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Polycom A va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Polycom A, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Polycom A.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Polycom A. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Polycom A ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
