Manuel d'utilisation / d'entretien du produit Savi Office WO200 du fabricant Plantronics
Aller à la page of 25
Savi ® Office WO200 Wi r e le ss H ea ds et S ys te m with Optional HL10 ™ Lifter User Guide.
Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This guide contains instructions for setting up and using your Savi Office WO200 (WO1 Base and WH200/WH210 Headset) Wireless Headset System.
Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset .....................................................
Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base T elephone Interface Cable USB Cable CD includes: • Plantronics Softwar e • Animated Setup Guide • Complete User Guide.
Plantronics Savi User Guide 5 1.2 Savi WH200/WH210 Headset Eartips Indicator Light Microphone Charge Cradle Headset with Pre-Installed Eartip Call Control Button Savi WH200/WH210 Headset Features V ol.
Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifte.
Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base.
Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting Headset The headset comes with a pre-installed eartip. T o install a dif ferent eartip see the following: 1 Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull firmly .
Plantronics Savi User Guide 9 4.1 Checking Configuration 1 If your desk phone has a volume control set it to mid- range. 2 On the base, ensure the Configuration Switch is set to “A” and the Desk Phone Speaking V olume and Desk Phone Listening V olume are both set to 3.
Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If Y ou Do Not Hear a Dial T one 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cor d into the handset lifter jack.
Plantronics Savi User Guide 11 5.3 Additional Parts (If Required) Extender Arm 1 2 2 1 2 3 Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle. 1 Slide extender arm onto lifter . 2 Stabilizers can be shifted left and right.
Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Installing Plantronics Softwar e 1 In the interactive setup guide located on the CD, select Step 6.
Plantronics Savi User Guide 13 7 Using Y our Savi Office Wir eless Headset System IMPORT ANT It is highly recommended that you install the Plantronics softwar e. Though your Savi Office system will operate without the software it will limit the system’ s full capabilities.
Plantronics Savi User Guide 14 Placing, Answering, and Ending Calls with PC With Plantronics Softwar e* Without Plantronics Softwar e T o place a call 1. Dial number from the supported softphone application*** 1. Short press call contr ol button on headset** or short press base PC talk button 2.
Plantronics Savi User Guide 15 Headset Docked Headset Undocked Double press the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and base are subscribed to one another .
Plantronics Savi User Guide 16 T oggling On/Off Over -the-Air Subscription The Savi Office system ships with the over -the-air subscription enabled. Y ou can toggle on or off over -the-air subscription using the subscription button on the base.
Plantronics Savi User Guide 17 Headset Status Headset Indicator Light Headset charging Off Headset fully charged Off Headset in-use Flashes green Subscribing Solid green Headset Indicator Light T oggl.
Plantronics Savi User Guide 18 8 Plantr onics Softwar e Platform Softphone Support Download Plantronics softwar e for remote call answer/end with supported softphones at plantronics.com/softwar e. Remote call answer/end from the Savi headset is available for all softphones with no additional steps by the user except Skype™.
Plantronics Savi User Guide 19 Plantr onics Control Panel User prefer ences and various device settings can be changed using the Plantronics Control Panel. T o start this pr ogram, click Start>Programs>Plantr onics then open Plantronics Control Panel.
Plantronics Savi User Guide 20 Feature Settings Default General Mute T one Standard/Low/Of f Standard Deskphone Ringtone Sound 1/Sound 2/Sound 3 Sound 1 Deskphone V olume Standard/Low/Of f Standard PC.
Plantronics Savi User Guide 21 Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Unmute/play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control panel.
Plantronics Savi User Guide 22 Help for Device Settings - Base Help for Device Settings - Advanced Range* Range can be minimized to help with PC buzzing, improve user density , or restrict range of users. When Range is set to HIGH a user will have up to 300 feet of range.
Plantronics Savi User Guide 23 9 T r oubleshooting and Common Questions I can’t hear a dial tone at the headset. Make sure your headset is charged. Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call contr ol button on your headset.
Plantronics Savi User Guide 24 I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound playback” change the default setting from Savi Ofce to your PC speakers.
© 2010 Plantronics, Inc. All rights r eserved. Plantronics, the logo design, HL10, Savi, Sound Innovation are trademarks or register ed trademarks of Plantronics, Inc. Windows is a registered trademark of Micr osoft Corporation. Nortel is a trademark of Nortel Networks.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Plantronics Savi Office WO200 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Plantronics Savi Office WO200 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Plantronics Savi Office WO200, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Plantronics Savi Office WO200 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Plantronics Savi Office WO200, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Plantronics Savi Office WO200.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Plantronics Savi Office WO200. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Plantronics Savi Office WO200 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
