Manuel d'utilisation / d'entretien du produit DA900 du fabricant Pitney Bowes
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DA900 Addr essRight ™ Printer Operating Guide SV60970-OG Rev . A.
FCC Complianc e This equipment had been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to pr ovide reasonable pr otection against interference when the equipment is operated in a commer cial environment.
Contents 1 Introduction About Y our Printer ............................................. 1-2 What's in this Book ........................................... 1-3 What Do I Need to Know? ................................ 1-4 Important Safety Notes .
Contents iv SV60970-OG Rev . A Install the Bulk Ink Cartridge ............................ 4-6 Connect to Y our Computer ............................... 4-8 Connect to Power ............................................. 4-9 T urn on the Printer ......
Contents v SV60970-OG Rev . A 7 Maintenance General Cleaning ............................................... 7-2 Replacing the Inkjet Cartridge .......................... 7-2 Setting "Ink Left" Feature when Replacing Cartridges .............
Contents vi SV60970-OG Rev . A White Lines or Streaks ................................ 8-7 Prints Garbage ............................................ 8-8 No Barcode Prints ....................................... 8-8 Prints Wrong/Incomplete Information .
1 Introduction About Y our Printer .............................................. 1-2 What's in this Book? ........................................... 1-3 What Do I Need to Know? .................................. 1-3 Important Safety Notes .....
1 Intr oduction 1-2 SV60970-OG Rev . A About Y our Printer The Pitney Bowes DA900 Addr essRight TM Printer is a high-speed inkjet printer designed to help you pr oduce professional-looking envelopes.
1 1 - Intr oduction DA900 Addr essRight ™ Printer 1-3 SV60970-OG Rev . A 1 This operator guide explains how to set up, use and maintain your DA900 Addr essRight™ Printer . The sections include: 1 Introduction Introduces you to the DA900 Addr essRight™ Printer and includes important safety notes.
1 Intr oduction 1-4 SV60970-OG Rev . A • Read and save all instructions befor e you attempt to operate your printer . • T o protect against electric shock, plug the machine into a properly gr ounded wall outlet.
1 1 - Intr oduction DA900 Addr essRight ™ Printer 1-5 SV60970-OG Rev . A 1 • Use the power cor d wall plug as the primary means of disconnecting the machine from the AC power . The wall outlet should be near the machine and easily accessible. • DO NOT r oute the power cord over sharp edges or trap it between pieces of furniture.
1 Intr oduction 1-6 SV60970-OG Rev . A Notes.
2 Specifications Media Requirements ............................. 2-2 Printer Output ........................................ 2-3 Physical Equipment Specifications ...... 2-4 Performance Specifications ................. 2-4 Environmental Requirements .
2 Specifications 2-2 SV60970-OG Rev . A Media Requirements For best results, make sur e your material fully conforms to our published specifications. See the table below and the material notes that follow . Media Size The DA900 can print on the following range of material sizes: Width Height Thickness Maximum 17" 13.
1 DA900 Addr essRight ™ Printer 2-3 SV60970-OG Rev . A 2 2 - Specifications Media Requir ements (continued) The printer is designed to feed and print on a range of materials with various finishes and coatings. However , since coated or gloss stocks do not easily absorb ink, smearing may occur .
2 Specifications 2-4 SV60970-OG Rev . A Product Life: 30,000,000 pieces or five years after installation, whichever comes first. Duty Cycle: Normal Usage: 157,000 pieces per month Maximum Usage: 500,000 pieces per month Average thr oughput: 21,800 DL envelopes/hr .
1 DA900 Addr essRight ™ Printer 2-5 SV60970-OG Rev . A 2 2 - Specifications • An IBM or IBM-compatible 133 Megahertz Pentium computer or better . • 32MB RAM, minimum. • 1GB minimum available har d drive space. • A vailable LPT1 Parallel Port.
2 Specifications 2-6 SV60970-OG Rev . A Notes.
3 Meet the DA900 Printer Printer Components .............................. 3-2 Control Panel ......................................... 3-4 Control Panel Messages .
3 Meet the DA900 Printer 3-2 SV60970-OG Rev . A 1. Feed Deck Stack media for printing here. 2. Side Guides Help confine the stack. Adjust to the width of your material plus 1/16" clearance.
DA900 Addr essRight ™ Printer 3 3-3 SV60970-OG Rev . A 3 - Meet the DA900 6. Feed Ramp The feed ramp supports the trailing edge of the media, providing a forwar d feeding angle. Y ou can move it left to right to adjust the angle for various media lengths.
3 Meet the DA900 Printer 3-4 SV60970-OG Rev . A 1. Media Thickness Adjustment — T ur n knob counterclockwise for thin media, clockwise for thick media. 2. On Line Button — T urns the printer on and off line. When lit, the DA900 is ready to accept data fr om your computer and begin printing.
DA900 Addr essRight ™ Printer 3 3-5 SV60970-OG Rev . A 3 - Meet the DA900 PRINTER OFFLINE - Printer is waiting for data and the main drive motor is of f. This message appears when you turn the power on. PRINTER ONLINE - The main drive motor is on and waiting for the feeder to be turned on.
3 Meet the DA900 Printer 3-6 SV60970-OG Rev . A DA900 Menu Options Press the Menu key to access the Main Menu. Press + Key to move fr om one option to the next.
DA900 Addr essRight ™ Printer 3 3-7 SV60970-OG Rev . A 3 - Meet the DA900 Setup Menu 0000 T otal Count: 0000 Setup Menu 0000 PB W991 VX.XX rX pXX Head 1 Uses a Cartridge Enter to use Bulk Ink Head 2.
3 Meet the DA900 Printer 3-8 SV60970-OG Rev . A Notes.
4 Setting Up Y our Printer About this Chapter ................................ 4-2 1. Choose a Location for the Printer .............................................. 4-2 2. Unpack the Printer and Check Contents ............................... 4-2 3. Remove the Plastic .
4 Setting Up Y our Printer 4-2 SV60970-OG Rev . A 2. Unpack the Printer As you r emove the contents from the box, check all parts against the list below .
DA900 Addr essRight ™ Printer 4 4-3 SV60970-OG Rev . A 4 - Setup 4. Remove the Foam from the Printhead Ar ea 3. Remove the Plastic from the T ransport Cover Plastic Foam Blocks.
4 Setting Up Y our Printer 4-4 SV60970-OG Rev . A Y ou can install up to six inkjet cartridges in your printer . Cartridges are held in place by vertical brackets on the inkjet cartridge holder . NOTE: Y ou do not have to install cartridges in all positions to run the printer .
DA900 Addr essRight ™ Printer 4 4-5 SV60970-OG Rev . A 4 - Setup 5. With the gold printhead contacts pointing toward the printhead holder pins, fully insert the cartridge into the holder . DO NOT contact or bend the printhead holder pins. W ARNING! Cartridge ink may be harmful if swallowed.
4 Setting Up Y our Printer 4-6 SV60970-OG Rev . A 2. Attach tray for bulk ink cartridge by aligning the three screw holes on the tray with the thr ee screw holes on the bottom rear of the printer .
DA900 Addr essRight ™ Printer 4 4-7 SV60970-OG Rev . A 4 - Setup 5. Channel hose attached to bulk ink cartridge to clips on printer as shown. 6. Insert printhead cartridge into holder . 4. Connect hose attached to bulk ink cartridge to print- head cartridge.
4 Setting Up Y our Printer 4-8 SV60970-OG Rev . A 8. Connect to Y our Computer The printer is equipped with both a USB and parallel port as shown below .
DA900 Addr essRight ™ Printer 4 4-9 SV60970-OG Rev . A 4 - Setup 9. Connect to Power 1. Connect the female end of the power cor d to the power receptacle located on the right side of the printer as shown below . 2. Plug the male end of the power cord into a gr ounded outlet.
4 Setting Up Y our Printer 4-10 SV60970-OG Rev . A Follow the installation instructions on the CD-ROM furnished with your printer . 11. Install the Print Driver.
5 Printer Adjustments About this Chapter ................................ 5-2 1. Set the Separator Gap ...................... 5-2 2. Adjust the Side Guides ..................... 5-5 3. Adjust the Feed Ramp ...................... 5-6 4. Adjust for Media Thickness .
5 Printer Adjustments 5-2 SV60970-OG Rev . A 1. Set the Separator Gap About this Chapter T o print a job, you must set up the printer for the job and make print selections from the softwar e.
DA900 Addr essRight ™ Printer 5 5-3 SV60970-OG Rev . A 5 - Adjust Printer 3. Raise the four separators to their up and locked position. (Use the two center separators for narrow media and all 1. Set the Separator Gap Always print a test piece after making any of the adjust- ments in this chapter .
5 Printer Adjustments 5-4 SV60970-OG Rev . A 4. Using the ruler as a guide, center the media for this print job under the separators and lower them to r est on the media. 5. Move the locking lever up to lock the separators in place. HINT : Never run stapled or paper - clipped media through your printer .
DA900 Addr essRight ™ Printer 5 5-5 SV60970-OG Rev . A 5 - Adjust Printer Place one piece of media on the feeder table and adjust the side guides to the width of the media plus 1/16". 2. Adjust the Side Guides Always print a test piece after making any of the adjustments in this chapter .
5 Printer Adjustments 5-6 SV60970-OG Rev . A 1. Always fan (aerate) your media befor e placing it on the feed deck. 2. Place your stack of media on the input ar ea of the feed deck. 3. Adjust the feed ramp so that it lifts the back of the stack of the media.
DA900 Addr essRight ™ Printer 5 5-7 SV60970-OG Rev . A 5 - Adjust Printer The media thickness knob located on the front contr ol panel (see below) sets the distance between the printheads and the material. This distance must vary according to the thickness of the material fed.
5 Printer Adjustments 5-8 SV60970-OG Rev . A Befor e your printer can print your media, you must position the printheads to match their positions on the template you have designed. T o position the printheads: 1. Open the cover . 2. Check that the printheads have the corr ect color car - tridges.
DA900 Addr essRight ™ Printer 5 5-9 SV60970-OG Rev . A 5 - Adjust Printer The upper exit rollers will move when you move printheads one and six. Y ou may need to adjust them so that they do not touch any printed area of the exiting material. Note that when you adjust the rollers, you ar e also moving printheads 1 and 6 because they are attached.
5 Printer Adjustments 5-10 SV60970-OG Rev . A 7. Print T est Pieces W e r ecommend that you print a test piece every time you change any of the adjustments covered in this chapter . 1. Make sure your material conforms to our published speci- fications and that its loaded properly .
6 Using the DA900 Print Driver About this Chapter ................................ 6-2 About Envelope Designer ™ Plus ......... 6-2 Making the DA900 the Default Printer ................................. 6-2 Accessing the Print Driver ...............
6 Using the DA900 Print Driver 6-2 SV60970-OG Rev . A About this Chapter This chapter explains how to use the DA900 print driver . The instructions assume the print driver is installed and you are running Windows 2000, XP or NT .
DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-3 SV60970-OG Rev . A Accessing the Print Driver 1. Fr om the Start Menu, select Settings. 2. Click on Printers. 3. Right Click on the Pitney Bowes DA900 icon. 4. Click on Pr operties. The Printer Properties dialog box displays as shown on the next page.
6 Using the DA900 Print Driver 6-4 SV60970-OG Rev . A The General Ta b This is the printer properties window as it appears in the Windows 2000, XP and NT environments. The window displays information about your printer and allows you to enter its location and any comments.
DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-5 SV60970-OG Rev . A Printing Pr eferences Select the orientation of your media using this window . The choices are Portrait and Landscape. The default or normal setting is portrait. This is suitable for the majority of applications since most media feeds best with the short edge leading.
6 Using the DA900 Print Driver 6-6 SV60970-OG Rev . A Advanced Options: Paper Size Use this option to select the media size you're running. Once you've made your selection from the list box, click OK to confirm it.
DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-7 SV60970-OG Rev . A Advanced Options: Head Adjustment (Print Heads) This option permits pr ecise alignment of text or graphic elements printed by adjacent printheads. Y ou can adjust the point at which each printhead fir es in increments of 0.
6 Using the DA900 Print Driver 6-8 SV60970-OG Rev . A Advanced Options: Print Quality The settings in this dialog box determine print quality . • 150 dpi is equivalent to draft quality • 300 dpi i.
DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-9 SV60970-OG Rev . A Advanced Options: Feed Delay The feed delay option allows you to insert a "pause" be- tween envelope feeds. In other wor ds, the delay increases the gap between envelopes as they exit the printer .
6 Using the DA900 Print Driver 6-10 SV60970-OG Rev . A Advanced Options: Inverted Printing Y ou can choose to invert printing by selecting the appro- priate option (Off or On) fr om the list box. Off is the default (normal) setting. Click OK to confirm your selection.
DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-11 SV60970-OG Rev . A Advanced Options: Language While eight choices ar e displayed in the Language list box, only English is currently supported.
6 Using the DA900 Print Driver 6-12 SV60970-OG Rev . A Notes.
7 Maintenance General Cleaning ................................... 7-2 Replacing the Inkjet Cartridge .............. 7-2 Setting "Ink Left" Feature When Replacing Cartridges ............................ 7-3 Purging the Printhead Nozzles ....
7 Maintenance 7-2 SV60970-OG Rev . A Y our printer is designed to provide tr ouble-free service with a minimal amount of care. T o keep it in top condition, you should schedule regular cleaning of the feed r ollers, exit rollers and lower guide. • Clean the printhead cartridge and cover with a lint-free cloth and distilled water only .
DA900 AddressRight ™ Printer 7 7-3 SV60970-OG Rev . A 7 - Maintenance 4. With the gold printhead contacts pointing towar d the printhead holder pins, insert cartridge into holder . See the figur e below . Use extreme caution not to contact or bend printhead holder pins.
7 Maintenance 7-4 SV60970-OG Rev . A When replacing empty cartridge with new cartridge: 1. When the ink in the cartridge r eaches a low level, the printer will stop feeding and the following message will be displayed: Printer Offline nnn Head n Low: Press ENTER NOTE: "nnn " is the number of the head with a low ink supply .
DA900 AddressRight ™ Printer 7 7-5 SV60970-OG Rev . A 7 - Maintenance When switching between standard cartridges and bulk ink cartridg- es: 1. Press and hold the Menu key until the follow- ing message appears: Setup Menu Total Count nn NOTE: "nnn" is the number of the head with a low ink supply.
7 Maintenance 7-6 SV60970-OG Rev . A Cleaning the Printheads T o achieve good print quality , maintenance of the printhead is r equired. Paper fiber , dust and dried ink can build up on the printhead. T o clean the printhead: 1. Use a lint-fr ee towel with no chemical additives to clean the printhead.
DA900 AddressRight ™ Printer 7 7-7 SV60970-OG Rev . A 7 - Maintenance Cleaning the Media Sensor It is important to keep the media sensor clean. Use com- pressed air to blow dust fr om the sensor . See the figure below for the location of the sensor .
7 Maintenance 7-8 SV60970-OG Rev . A Replacing the Separator Tips T o replace the separator tips: 1. Befor e changing the separator tips, unplug the printer . 2. Release the separator locking lever on the left side of the feeder , as shown below . 3. Push down the black tab on the separator to expose the screw , as shown below .
DA900 AddressRight ™ Printer 7 7-9 SV60970-OG Rev . A 7 - Maintenance 5. Using a Phillips screwdriver , remove the scr ew and metal cover over the separator tip. Use the tip of the screwdriver to push down on the separator tip. Unlock and remove the separator tip.
7 Maintenance 7-10 SV60970-OG Rev . A Replacing the Feed Rollers T o replace the feed r ollers: 1. Befor e removing the feed roller access plate, unplug the power to the printer . 2. Using a Phillips scr ewdriver , remove the four scr ews from the feed roller access plate.
DA900 AddressRight ™ Printer 7 7-11 SV60970-OG Rev . A 7 - Maintenance 4. Rotate the feed roller shaft so the scr ews face up. See below . 5. Use a 3/32" Allen wrench to r emove the two 8/32 x 1/4" buttonhead cap screws.
7 Maintenance 7-12 SV60970-OG Rev . A 8. Place the new half-feed r oller on the shaft and secure with both buttonhead cap scr ews. 9. Rotate the shaft and r eplace the feed roller on the other side with buttonhead screws. See below . 10. Replace the feed r oller access plate and fasten with the four scr ews.
8 T roubleshooting Getting Help .......................................... 8-2 Phone Support ................................ 8-2 Before Y ou Call ................................ 8-2 The W orld Wide Web ...................... 8-2 Power Problems .....
8 T r oubleshooting 8-2 SV60970-OG Rev . A There may be times when you need help to solve a problem, or you may want mor e information about how your printer works. Pitney Bowes pr ovides several information resour ces. Phone Support T echnical support is available from the Pitney Bowes National Diagnostic Center .
DA900 Addr essRight ™ Printer 8 8-3 SV60970-OG Rev . A 8 - T r oubleshooting Nothing happens when power is turned on. No LCD display . • Check that power cor d is plugged in. • Reconnect or r eseat the cable from PC to printer . Make sure clips ar e hooked, printer and screws ar e seated, and computer is connected pr operly .
8 T r oubleshooting 8-4 SV60970-OG Rev . A Multiple feeds • The feed gap may be too tight or too loose. Adjust the separator to the thickness of the material. • Paper dust may be blocking the feed sensor . Clean the sensor with compr essed air . • Paper stuck together .
DA900 Addr essRight ™ Printer 8 8-5 SV60970-OG Rev . A 8 - T r oubleshooting No print on media • Pur ge ink cartridge (see Chapter 6 — Maintenance ). • Clean cartridge inkjets with tissue or soft cotton cloth and water . • T ape on printhead or print nozzle.
8 T r oubleshooting 8-6 SV60970-OG Rev . A Print slanted/skewed • Check the separator gap and adjust as requir ed. • Mar gins set to less than 1/4". Reset the margins to 1/4" or more. • Note that the maximum allowable skew is +/-2.5 ° relative to bottom edge of material.
DA900 Addr essRight ™ Printer 8 8-7 SV60970-OG Rev . A 8 - T r oubleshooting • Running low on ink. Replace cartridge. Print str eaking/smearing on material • Envelope thickness adjustment too low . Raise printheads. • Exit roller dirty . Clean exit roller with water .
8 T r oubleshooting 8-8 SV60970-OG Rev . A • Chosen envelope size is too small. Select corr ect envelope size from dr op-down box on menu bar . • If your graphic has a white line through it, the printheads may need to be banded together . Prints garbage • Poor cable connections.
DA900 Addr essRight ™ Printer 8 8-9 SV60970-OG Rev . A 8 - T r oubleshooting The colors on the envelope are not the colors you want • Y ou have assigned the wrong colors to the printheads. Return to Print Head Properties scr eens and recheck the assignment of colors to heads.
8 T r oubleshooting 8-10 SV60970-OG Rev . A Out of Paper The paper sensor did not detect paper within one second of starting the feeder . Check if input bin is empty . Refill paper . OR Dirty sensor not seeing media. Clean sensor . OR Jam blocking path.
9 Supplies and Options Supplies and Accessories .................... 9-2 How to Order ......................................... 9-3 Options ...........
9 Supplies and Options 9-2 SV60970-OG Rev . A Supplies and Accessories Supply Order Number Ink Cartridge, Black 660-1 Ink Cartridge, Fast Drying Black 660-6 Ink Cartridge, Black Bulk Ink Kit 635-4 Ink.
DA900 AddressRight ™ Printer 9 9 - Supplies/Options 9-3 SV60970-OG Rev . A How to Order Options Pitney Bowes of fers an optional power stacker used to stack output from your printer .
9 Supplies and Options 9-4 SV60970-OG Rev . A Notes.
Appendix A Glossar y.
A Appendix A — Glossary A-2 SV60970-OG Rev . A [ + ] key on the printer control panel which advances one menu item when in Setup and Service modes. [ - ] key on the printer contr ol panel which backs up one menu item when in Setup and Service modes.
A A-3 Appendix A DA900 AddressRight ™ Printer SV60970-OG Rev . A Belt Speed — the speed at which the printer moves the media past the printhead area. Bitmap — a graphical object made up of a series of dots, some of which ar e black (or another color), some a contrasting color , which make up the art.
A Appendix A — Glossary A-4 SV60970-OG Rev . A DPI — Dots Per Inch. A measur ement of print resolution. The higher the number , the better the print quality . Driver — the software driver for the printer . Enter Key — the key on the printer contr ol panel which engages the feeder .
A A-5 Appendix A DA900 AddressRight ™ Printer SV60970-OG Rev . A Head Dividers — in the View Menu, toggles on and of f the grey lines used to mark the boundary of a print head area. Head Info — a tab and screen on the Pr operty Sheet (File/Printer Setup) which lists printhead details.
A Appendix A — Glossary A-6 SV60970-OG Rev . A Logo Folder — a folder used to store any logos and graphics in Windows. Media — envelopes, flats, postcar ds, catalog envelopes, tri-folds, etc., which are being fed into the printer . See Chapter 2, Specifications, for material sizes.
A A-7 Appendix A DA900 AddressRight ™ Printer SV60970-OG Rev . A Printer Setup — (in the File menu) opens the Property Sheet which allows you to set and view details on print head information, set tray and package br eaks and other functions that are available in Envelope Designer Plus.
A Appendix A — Glossary A-8 SV60970-OG Rev . A Resolution — the quality of the image, measur ed by number of ink drops per inch (dpi). Note that the resolution available is dependent on the belt speed you have set. The slower the belt speed, the better the resolution.
A A-9 Appendix A DA900 AddressRight ™ Printer SV60970-OG Rev . A T est Print — a key on the printer control panel used to place the printer in test mode. This enables you to test the printer without the software. Also, a light on the printer which indicates that it is powered up and initialized.
A Appendix A — Glossary A-10 SV60970-OG Rev . A.
Appendix B Application Notes Fixed Head V ersus Shuttle-Head Printers ............................................ B-2 Printheads and Bands .......................... B-2 Color ...................................................... B-4 Unprintable Areas .
B Appendix B — Application Notes B-2 SV60970-OG Rev . A -2 Fixed-head printers differ fr om shuttle-head printers in a few very important ways. The DA900 is a fixed- head printer with six print heads that operate on four bands. Each print head is able to print 1/2 inch of your layout.
B B-3 Appendix B DA900 AddressRight ™ Printer SV60970-OG Rev . A Appendix B Appendix B The concept of bands is important when designing and laying out your envelope, since certain rules apply to what you can and cannot do within a band. Only items that ar e within a band are printed.
B Appendix B — Application Notes B-4 SV60970-OG Rev . A graphic or text message. Be awar e that dragging bands on the envelope layout and placing them next to each other does not result in lar ger print ar eas. Y ou must enter the Fixed Head tab and select Attach to expand the printable area.
B B-5 Appendix B DA900 AddressRight ™ Printer SV60970-OG Rev . A Appendix B Appendix B Dual Purpose Ruler Another differ ence between a fixed-head printer and shuttle-head printer is the use of the ruler . In a shuttle- head printer , the left ruler is zeroed at the upper left corner of the envelope.
B Appendix B — Application Notes B-6 SV60970-OG Rev . A Compatibility Issues The DA900 will work with most text editors, word pr o- cessing and mail list programs.
Index.
Index I-2 SV60970-OG Rev . A Symbols + Key 3-4 - Key 3-4 A Address prints high or low 8-9 prints off media 8-9 prints upside down 8-9 Addresses some do not print 8-8 Adjustment Media Thickness (Separa.
1 Index DA900 Addr essRight ™ Printer I-3 SV60970-OG Rev . A G Ganging printheads B-3 Garbage prints 8-8 H Hard drive space requir ed 2-5 Help, calling for 8-2 I Ink ordering 9-3 types available 9-3.
Index I-4 SV60970-OG Rev . A P Paper jams 8-4 Paper size selecting 6-6 Paper Thickness Adjustment 3-4 Parallel port 2-5 Phone support 8-2 Poor print quality 8-6, 8-7, 8-8 Portrait mode selecting 6-5 P.
1 Index DA900 Addr essRight ™ Printer I-5 SV60970-OG Rev . A Supplies and accessories 9-2 Supply catalog requesting a 9-3 T T echnical support phone number 1-800-537-2488 8-2 T est page printing a 6.
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PB Form SV60970-OG Rev. A 9/02 © 2002 Pitney Bowes Inc. All rights reserved. Printed in USA. One Elmcroft Road Stamford, Connecticut 06926-0700 www.pitneybowes.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Pitney Bowes DA900 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Pitney Bowes DA900 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Pitney Bowes DA900, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Pitney Bowes DA900 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Pitney Bowes DA900, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Pitney Bowes DA900.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Pitney Bowes DA900. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Pitney Bowes DA900 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
