Manuel d'utilisation / d'entretien du produit Telephone Adapter du fabricant AT&T
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i T elephone Adapter Install Guide IMPORTANT : PLEASE READ AND FOLLOW THESE INSTRUCTIONS STEP BY STEP.
ii WELCOME TO A T & T CALL V ANT AGE SERVICE A T&T does not represent or warrant that installation by you or a third party chosen by you will enable you to successfully access or use this serv.
1 CONTENTS Check Y our Package Contents 2 T elephone Adapter Front and Back Illustration 3 Step 1: Gather Information 5 Step 2: Shut off All Equipment 6 Step 3: Connect Equipment 8 Step 4: T urn on Eq.
2 2 T elephone Cord (Grey) Y ou can use this to connect your telephone to the T A. Ethernet Cable (Blue) Y ou can use this to connect your T A to your computer or router . D-Link T elephone Adapter This will be referred to as the T A from this point forward.
3 3 TELEPHONE ADAPTER FRONT AND BACK ILLUSTRA TION 1 2 3 4 5 9 8 7 6 1 1 1 0 1 Power LED A solid green light indi- cates that the unit is powered correctly .
! IMPORT ANT Follow the instructions in this guide step by step and in the exact order presented. Prior to proceeding: – Read through this guide thoroughly . – Make sure you have a cable or DSL Internet connection (not dial-up or satellite). – Make sure your cable/DSL Internet connection is working (i.
5 1 GA THER INFORMA TION A Note whether you have a single computer connected directly to your cable/DSL modem, or one or more computers connected through a home router .
6 2 A Shut down your computer . If your cable/ DSL modem has a power switch, turn it off. B Unplug your cable/DSL modem from its power outlet. (Y ou should perform this step even if you set its power switch to off.) C Leave your modem powered down for at least 5 minutes.
7 ETHERNET PORT E TH E R N E T POWER OFF OFF ETHERNET PORT OFF OFF WAN/ UPLOAD PORTS ETHERNET PORT E T HER N E T POWER OFF OFF Cable/DSL Jack Personal Computer Cable/DSL Modem Cable/DSL Jack Personal Computer(s) Router Cable/DSL Modem A Shut down all computers connected to your home router (including those connected wirelessly).
8 3 CONNECT EQUIPMENT A Set up your cabling as shown in the diagram above. B Make sure the PSTN/V oIP switch on the back of the T A is set to “V oIP .
OFF WAN/ UPLOAD RESET CONSOLE PSTN VoIP WAN ETHERNET 12V 1A 2 1 LINE E T H E R N E T POWER OFF ETHERNET PORT OFF PORTS ETHERNET PORT OFF RESET CONSOLE PSTN VoIP WAN ETHERNET 12V 1A 2 1 LINE ETHERNET P.
10 4 TURN ON EQUIPMENT IN ORDER 1234567 890 qwert uio p asdfghjk l xcvbnm, . ! $ % QWERT UI OP ASDFGHJK FOR SINGLE COMPUTER CONNECTED DIRECTL Y TO CABLE/DSL MODEM A Ensure your cable/DSL modem was off for at least 5 minutes. Power up your cable/DSL modem.
FOR ONE OR MORE COMPUTERS CONNECTED THROUGH HOME ROUTER 1234567 890 qwert uio p asdfghjk l xcvbnm, . ! $ % QWERT UI OP ASDFGHJK A Ensure your cable/DSL modem was off for at least 5 minutes.
12 5 VERIFY YOUR CONNECTION FOR SINGLE COMPUTER CONNECTED DIRECTL Y TO A CABLE MODEM, OR ONE OR MORE COMPUTERS CONNECTED TO A CABLE MODEM THROUGH A HOME ROUTER CABLE MODEM A V erify that you can browse to a known W eb site (e.
1234567 890 qwert uio p asdfghjk l xcvbnm, . ! $ % QWERT UI OP ASDFGHJK 1234567 890 qwert uio p asdfghjk l xcvbnm, . ! $% QWERT UI OP ASDFGHJK FOR SINGLE COMPUTER CONNECTED DIRECTL Y TO DSL MODEM A Make sure your home router is configured to obtain IP address automatically .
14 DSL, continued 1234567 890 qwert uio p asdfghjk l xcvbnm, . ! $ % QWERT UI OP ASDFGHJK 1234567 890 qwert uio p asdfghjk l xcvbnm, . ! $ % QWERT UI OP ASDFGHJK 5 VERIFY YOUR CONNECTION C F B G B Open your web browser and type http://192.
15 H W ait thirty seconds for the T A to reboot. I After the reboot is complete, IN THE FOLLOWING ORDER: unplug your router and then plug it back in. W ait thirty seconds and then restart your PC. J V erify that the status light on your T A is solid amber or blinking amber (J1) and that you can browse to a known website (e.
16 6 ACTIV A TE YOUR TELEPHONE ADAPTER B ! IMPORT ANT! If you are using a VPN service/client, disable it while you follow these steps. C A Go to your Personal Call Manager Web site at www .callvantage.att.com . B Login using your User ID (your 10-digit A T&T CallV antage SM Service number) and password.
17 Y ou can start making calls by dialing the 10-digit number from the phone connected to your T elephone Adapter . Y ou can also use the new advanced features available on your Personal Call Manager Web site at www .callvantage.att.com If you experience any problems with the service, please refer to T roubleshooting, page 20.
18 A small number of cable modem/DSL customers have static IP , in which they are assigned a permanent IP address that never changes. Most customers instead have DCHP or PPPoE and should follow the steps in sections 1-6; however , if you are certain you have static IP and not PPPoE or DHCP , use the following steps to install your T A.
19 APPENDIX B ACTIV A TING A REPLACEMENT T A ! IMPORT ANT! If you are using a VPN service/client, disable it while you follow steps B-I. A Follow Steps 1-5 at the beginning of this guide until you have finished Step 5: V erify Y our Connection. B Go to your Personal Call Manager Web site at www .
20 APPENDIX C TROUBLESHOOTING I just finished installation and cannot get a dial tone on my phone. I had a dial tone before, but do not receive a dial tone now . 21 I can surf the Internet but have a blinking red status light and do not have dial tone.
21 I just finished installation and cannot get a dial tone on my phone. I had a dial tone before, but do not receive a dial tone now . 1. Verify that the switch on the back of the T A is set to VoIP . 2. Make sure you follow the instructions step by step.
22 I need help getting my computer to “obtain IP address automatically .” If you have a single computer connected to your cable/DSL modem , try the following (if you have a router , you must set this on your router , not your computer): For Windows 95, 98, or ME 1.
23 I have DSL and I cannot access my T A setup Web page. 1. First check to ensure you have an up to date browser . Y ou will need IE 5.5 or higher on Windows, IE 5.X on Mac OS 9 or OS X, or Apple Safari 1.0 or higher on Mac OS X. 2. Power all devices down.
24 I keep getting “activation fail” during the T A Activation process. Make sure that prior to beginning the T A Activ ation process you have disconnected from any secur e client such as a VPN clien t and that you are connecting to the Internet through your cable/DSL Internet provider .
25 I may have an integrated modem/ home router . How can I find out? If you have a single device that plugs directly into your cable/DSL jack and that you can connect multiple computers into (allowing each to access the Internet), you have an integrated modem router .
26 My T A Status and WA N light s some - times blink gre en or amber for no appar - ent reason. Sho uld I be concerned? Y ou should not be concerned; this is normal. This indicates your T A is automatically receiving firmware upgrades from our network.
27 APPENDIX D W ARRANTY INFORMA TION A T&T warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the T elephone Adaptor contained in this package (“Product”) i.
28 APPENDIX E GLOSSAR Y What is my User ID? Y our UserID consists of the 10-digit assigned A T&T CallVantage SM Service phone number . This information was provided in your order confirma- tion e-mail. What is IP? IP , or Internet Protocol, is the language used to exchange data over the Internet.
29 What is VPN? Some employers use a VPN, or Virtual Private Network, to give their employees secure access to their corporate network over a home Internet connection. Employees usually have special VPN client software on their computers and use special se- cure means to log onto the VPN.
30 ©2004 A T&T . All rights reserved. T rademarks or registered trademarks are the property of their respective holders. Software and specifications subject to change without notice.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté AT&T Telephone Adapter c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du AT&T Telephone Adapter - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation AT&T Telephone Adapter, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le AT&T Telephone Adapter va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le AT&T Telephone Adapter, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du AT&T Telephone Adapter.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le AT&T Telephone Adapter. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei AT&T Telephone Adapter ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
