Manuel d'utilisation / d'entretien du produit GENERIC 3 du fabricant AT&T
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AT&T DEFINIT Y ® Communications System Generic 1 and Generic 3 and System 75 7401 Plus Voice Terminal User's Guide.
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
Contents Your 7401 Plus Voice Terminal 1 What the Features Do 3 How to Use the Feature Directory 5 How to Use the Features 6 Key Words Handset Tones 6 6 Special Instructions 6 Troubleshooting 7 Quick .
Your 7401 Plus Voice Terminal The 7401 Plus voice terminal has an innovative design to make it easy to use the many features of the AT&T DEFINITY ® Communications System or System 75. Familiarize yourself with your voice terminal, shown in Figure 1 and explained below.
Feature/call activity light Handset jack (on back of voice terminal) Message light Ringer volume control (on back of voice terminal) A green light which goes on steadily when you press [ Feature ]. Also, it flutters when you have an incoming call or when you put a call on hold, and flutters intermittently when you use the Select Ring feature.
What the Features Do Below is a listing of many commonly used features and a description of how to use them. Note: You will have the Conference, Drop, Hold, Message, Select Ring, and Transfer features. In addition, you may have many of the other features listed here; your System Manager can advise you.
Conference Allows you to conference up to 6 parties on a call (including yourself) so that you can conduct a 6-way discussion. Use to set up time-saving conferences, or to spontaneously include an additional party important to a conversation.
How to Use the Feature Directory The Feature Directory, shown in Figure 2, provides a convenient quick reference list for 12 features which can be accessed by first pressing [ Feature ] and then pressing the corresponding entry number (1-9 and 0) or character (# and *) on the dial pad.
How to Use the Features The procedures which follow give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Key Words You will see these two terms used regularly in the procedures: entry number A number from 1-9 and 0, corresponding to the first 10 entries on the Feature Directory.
● To operate a feature, you must have the handset off-hook (removed from the cradle of the voice terminal) unless otherwise noted. Any feature not listed on your Feature Directory can be activated or canceled by dialing a 1-, 2-, or 3-digit feature code.
Abbreviated Dialing (AD) To program/reprogram an AD entry on your Feature Directory Note: AD entry must first be assigned to your directory by your System Manager.
7 8 Press [ # ] [confirmation tone] then [dial tone] Note: Repeat Steps 5-7 if you want to program additional items on the same list. Hang up and begin again at Step 1 if you want to program items on another personal list. Hang up ● Record the personal list item on the Abbreviated Dialing list in the back of this booklet.
To return to first call 1 Complete second call or put it on hold 2 Flash the switchhook ● First call is reconnected Note: By repeatedly using hold, you can toggle back and forth between calls.
To cancel Automatic Callback 1 Press [ Feature ], then the Automatic Callback entry number again [dial tone] Call Forwarding All Calls To temporarily redirect all 1 Press [ Feature ], then the Call Fo.
To return to a call parked 1 Press [ Feature ], then the Call Park entry number at your extension [confirmation tone] or Dial Answer Back code [dial tone] 2 Dial your own extension number [confirmatio.
Conference ✔ To add another party to a 1 call (for a total of up to 6 parties) 2 3 Press [ Feature ], then [ 8 ] [dial tone] ● Present call is put on hold Dial number of new party and wait for answer Note: You can privately discuss the call with the new party at this time; if no answer or busy, flash the switchhook to return to held call.
Last Number Dialed To automatically redial 1 the last number you dialed Press [ Feature ], then the Last Dialed entry number or Dial Last Number Dialed code Note: The redialed number can be an outside number (up to 24 digits), an extension, or a trunk or feature code.
Messag e ✔ To retrieve a message 1 See your System Manager for instructions regarding when your Message light your local message retrieval procedures is on Priority Calling To place a priority call .
Select Ring To select a personalized 1 Press [ Feature ], then [ * ] (leave handset on cradle) ring pattern ● Green light flutters intermittently ● Voice terminal plays current ring pattern 2 Adju.
Transfer ✔ To send present call to 1 another extension or outside number 2 3 4 Press [ Feature ], then [ 9 ] [dial tone] ● Present call placed on hold Dial number that call is to be transferred to.
To retrieve voice 1 messages for a co-worker 2 3 4 Dial Voice Message Retrieval Coverage code [dial tone] Dial co-worker’s extension [voice prompting] Note: If you receive an intercept tone, see your System Manager for further instructions.
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ● ● ● ● 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant.
Troubleshooting Problem A feature doesn’t work as noted in the book. There are no Feature Codes (such as Call Forward code or Send All Calls code) written in the appropriate blanks in this guide. Solution 1 Reread the procedure and try again. 2 For many features you must lift the handset before you can use the feature.
Problem The telephone doesn’t ring. The lights do not go on next to the buttons. Solution 1 2 3 4 1 2 Set the ringer volume to a higher level. Place a test call from another extension to your extension. Check the line cord to make certain that it is securely connected at both ends.
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.
group list One of the 4 types of Abbreviated Dialing lists; programmable only by the System Manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a 2-digit list item. handset The handheld part of the voice terminal which you pick up, talk into, and listen from.
switchhook The button under the handset in the cradle of the voice terminal. system list One of the 4 types of Abbreviated Dialing lists; programmable only by the System Manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item.
Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS cancel CALL PARK Answer Back Feature Code CALL PICKUP LAST NUMBER DIALED LEA.
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