Manuel d'utilisation / d'entretien du produit KX-TEM824 du fabricant Panasonic
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Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use.
2 User Manual Feature Highli ghts 1.5.5 Using V oice Mes saging ( Built- in V oice Messa ge [BV]) 1.8.3 If a V oice Process ing Sy stem i s Connec ted 1.
User Manual 3 In this manu al, • Propr ietar y T elephone is abbreviated as "PT" *1 . Single Line T elep hone is a bbre viated as "SL T". Propr ietar y T elephone wi th a Dis play is abbre viated as "D isplay PT".
4 User Manual Impor tant Inf ormation W ARNING • THIS UNIT MA Y ONL Y BE INST ALLED AN D SER VICED BY QU ALIFIED SER VICE PERSONNEL. • IF D AMA GE T O THE UNIT EXPOSES ANY INTERNAL P ARTS, DISCONNECT THE PO WER SUPPL Y CORD IMMEDIA TEL Y AND RETURN THE UNIT T O Y OUR DEA LER.
User Manual 5 The KX-TES824E, the KX-TES824NE, the KX-TES824GR/KX-TEM824GR, the KX-TES824CE/KX-TEM824CE, and the KX-TES824PD/KX-TEM824PD are designed to interwork with the Analogue Public Switched T elephone Network (PSTN) of European countries. P anasonic Communications Co .
6 User Manual Attention • K eep the unit awa y f rom heati ng appl iances and devices that ge nerate elec tric al no ise such a s fluores cent lamp s, motors, and televisions.
User Manual 7 For Future Reference Pleas e pr int, r ecord, an d retain the following infor mation f o r future reference. Not e The ser ial numbe r of th is prod uct can b e found on the la bel affixed to the u nit.
8 User Manual T able of Contents 1 Oper ation ...... ..... ..... ..... ....... ..... ..... .... ........ .... ..... ..... ..... ....... ..... ..... .... ..... 11 1.1 Befor e Operating a T elephone ..... . ............ ......... .......... ......... ..
User Manual 9 1.8.3 If a V oice P roce ssin g Sy stem is Con nect ed ... ..... .... ..... ...... ..... .... ..... .... ....... .... .... ..... .... .... 99 1.9 Using a Displa y Prop rietary T elephone ............ .. . .... .. ........ . . ....... ...
10 User Manual.
User Manual 11 Section 1 Operation This chap ter shows you step by step how to use eac h f e ature. Read this chapter to becom e familiar with th e many useful features of this PBX.
1.1 Bef ore Operating a T e lephone 12 User Manual 1.1 Bef ore Operating a T elephone 1.1.1 Bef ore Operating a T elepho ne What Kind of T elephone Can Be Used? Y ou c an use a s ingle li ne device su.
1.1 Bef ore Operating a T elep hone User Manual 13 Y our Ext ension Number If you use a P ana sonic display PT , you can confi r m your own e xtensi on number by pressing the " " ke y 2 times (" ") whil e on-hook , or by acce ssing p ersonal programmin g.
1.1 Bef ore Operating a T e lephone 14 User Manual Go off- hook by doing any of the f ollowin g: • Lift the han dset. • Pre ss the SP-PH ON E butto n. • Press the MONITOR button. (T o star t talking, l ift the h andset.) Press t he Call button on the Door p hone.
1.1 Bef ore Operating a T elep hone User Manual 15 When Y ou Use a P anasonic Pr oprietary T elephone If you use a P ana sonic P T or DS S Consol e, you will be able to us e some of the us eful feature buttons descr ibed below . Thes e buttons simp lify cer tain operati ons.
1.1 Bef ore Operating a T e lephone 16 User Manual Customised Buttons Througho ut this manual , when th e name of a button is wr itten in pa renthese s, such as "(G-CO) ", th is means that it is a flexible button that has b een c ustomis ed.
1.1 Bef ore Operating a T elep hone User Manual 17 Night Used to c hange the time s er vice mode to night m ode. Lunch Used to c hange the time s er vice mode to lunch mode.
1.1 Bef ore Operating a T e lephone 18 User Manual How to Follow the Steps An example sy stem operation p rocedur e is sh own below . • If your teleph one ty pe is not inclu ded in the operation s teps, for e x ample, only " PT" is marked a nd you are using an SL T , your telephone cannot ex ec ute tha t feature.
1.1 Bef ore Operating a T elep hone User Manual 19 Connection Example This diagram shows devices that can be con necte d. Door Opener/Doorbell/ Door Chime Doorphone External Music Source Pager/Amplifi.
1.2 Makin g Calls 20 User Manual 1.2 Making Calls 1.2.1 Basic Calling – Calli ng Oth er Exte nsions – Calli ng an Outs ide Par ty – Using an Acco unt Code (Acco unt Code Entr y ) Calling Other E.
1.2 Making Calls User Manual 21 T o call the operator (Operat or Call) Y ou c an easil y ca ll the extension assigne d as th e operator extension. Calling an Outside P ar ty There ar e 4 m ethods of s eizing an outsid e (CO) line. Use whi chev er me thod you prefer , un less reque sted by your manager to use a sp ecifi c method.
1.2 Makin g Calls 22 User Manual T o select an idle outside (CO) line in the speci fied outside (CO) li ne gr oup automaticall y (Outside (CO) Line Gr oup Access) T o select a specified ou tside (CO) line T o select an idle unassi gned outside ( CO) line PT and SLT PT/SLT Off-hook.
1.2 Making Calls User Manual 23 • The Single-CO (S-CO) and Group- CO (G-CO) button lights show the curre nt status as fol l o w s : Off : The line is idle.
1.2 Makin g Calls 24 User Manual Using an A ccount Code (Accoun t Code Entry) The ma nager may give persona l accoun t codes t o extension user s, and check the ir telep hone us age for accou nting p ur pose s. Alter nat ively , an acco unt co de can be speci fied for each c ustome r , to log c all durations for billing pu r pose s.
1.2 Making Calls User Manual 25 1.2.2 Easy Dialling There ar e sever al co nv en ient me thods of s tor ing and diall ing freq uently used pho ne number s.
1.2 Makin g Calls 26 User Manual Using Number s Stored at Y our Extension (P er sonal Speed Dialli ng) Y ou c an store up to 10 numbers a t your e x tension for your persona l use.
1.2 Making Calls User Manual 27 Using Numbers Stored in the PBX (System Speed Dialling) Y ou c an make calls using pre programmed s peed dial ling numbe rs (ma x. 100 code s) s tored in th e PBX. Ask your manag er or deale r abo ut the stor ed sp eed diall ing numb ers.
1.2 Makin g Calls 28 User Manual T o set/cancel T o dial Using a Preprogrammed Number (Quic k Dialling) Y ou c an make a call simply by us ing the preprogrammed code num ber (50 through 5 9).
1.2 Making Calls User Manual 29 1.2.3 Redialling Redial f eatures make it easy to ma ke consecutive calls to the s ame ou tside par ty . – Rediall ing the Last Ou tside Number Y ou Dialled ( Last Nu.
1.2 Makin g Calls 30 User Manual Saving an Outside Phone Number for Redialling (Sa ved Num ber Redial) T o sa ve T o dial T o dial automaticall y (A uto m atic Redial) The s av ed number rem ains available until anothe r number i s store d. Customising Y our Phone • 3.
1.2 Making Calls User Manual 31 1.2.4 When the D ialled P ar ty is Busy or Th ere is No Answer – Reser v ing a Busy Li ne (Automatic C allback Bus y [Camp- on]) – Sendi ng a Cal l Waiting T one to.
1.2 Makin g Calls 32 User Manual T o answer a callbac k ring set f or a busy outsi de (CO) li ne T o cancel the callbac k ring (Automat ic Callback Busy Cancel) Sending a Call W a iting T one to a Bus.
1.2 Making Calls User Manual 33 Leaving a Message W aiting Indicatio n/C alling Back a Caller Who Left an Indication (Message W aitin g) Lea ving a Messa g e W aiting Indicati on T o leave a message w.
1.2 Makin g Calls 34 User Manual T o cancel a messa g e waiting indica tion using the MESSA GE b utton Ca llin g B ack a Cal ler Wh o L eft an Indi cat ion T o check a recei ved m essage and call bac k T o cancel all message waiting indic ations left at your e xtension PT and SLT PT Off-hook.
1.2 Making Calls User Manual 35 T o cancel all message waiting indica ti ons left at another e xtension T o lock/unl ock messa ge waiti ng indications Off-hook. Enter 70 . Enter # . PT 0 7 D.Tone Dial extension number . 3 On-hook. extension no. C.Tone Enter 3 .
1.2 Makin g Calls 36 User Manual Joining an Existing Call (Exec u tive Busy Override) Y ou can join an ongoi ng conversation, establishing a 3- par ty conference call , if your e xtension is per mit ted through system programming.
1.2 Making Calls User Manual 37 T o join an inter com call T o disconnect one party and talk with another when one of the parties is an outside party T o leave the conf erence call • Y ou can also prev e nt others from joi ning your conversations. Refer to "1.
1.2 Makin g Calls 38 User Manual Calling an Extension Tha t Is Refusing Calls (DND Override) Y ou c an call use rs wh o hav e set the D o Not Dis turb (D ND) f eature, if your e xtensio n is per mitted throu gh system progr amming. • If you hear the DND tone, enter "2" , and th en hear a busy to ne, the called extensio n is busy .
1.2 Making Calls User Manual 39 1.2.5 Switching th e Calling Method (Alternate Callin g—Ring / V oice) T o switch th e calling method Extensi on use rs can ch oose wh ether to b e aler ted to incom ing ca lls by ringi ng or by the c aller's voice.
1.2 Makin g Calls 40 User Manual 1.2.6 Using Y o ur Calling Privile ges at An other Exten sion (W alking COS) Y ou c an use your cal ling pr ivil eges (cl ass o f ser vic e [COS ]) at ano ther extension, to ov err ide cal ling restr icti ons t hat hav e been set at that extension .
1.2 Making Calls User Manual 41 1.2.7 Accessing A nother P ar ty Directl y from Outsid e (Direct Inwar d System Access [DISA]) T o call an extensio n When an out side cal ler dia ls a spe cifie d tele.
1.2 Makin g Calls 42 User Manual T o call an outside party In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From an Outside T elephone DISA phone no. Off-hook. Off-hook. Seize an outside (CO) line before dialling the outside phone number.
1.2 Making Calls User Manual 43 • W ARNING There is a risk that fraudulent telephone calls wil l be made using the Outside-to- Outside (CO-to-CO) Line Call feature of DISA. The cost of such calls w ill be billed to the owner/renter of the PBX.
1.3 Receiv ing Calls 44 User Manual 1.3 Receiving Calls 1.3.1 Answering Calls • Han ds-f ree Ope rat ion Y ou can receive a call an d have a conv ersation in h ands- free mod e usin g the SP -PHONE button. Refer to "1.4.8 T alking t o Another P ar ty w ithout Lift ing the Handset ( Hands-fr ee Operation )".
1.3 Receiving Calls User Manual 45 1.3.2 Answering Hands-free (Hands-free Answerbac k) T o set/cancel Y ou c an set your p ropr ietar y te lephon e (PT) to answer incoming interco m calls without g oing o ff-hook. When a n inter com ca ll arr ives, you will hear th e caller talki ng without th e phone rin ging.
1.3 Receiv ing Calls 46 User Manual 1.3.3 Answering a Call Ringing at Another T ele phone ( Call Pickup) – Answering a Call fro m Another T elephone ( Call Pickup) – Prev e nting Oth er P e ople f.
1.3 Receiving Calls User Manual 47 Preventing Other People fr om Picking Up Y our Calls (Call Pickup Den y) Y ou c an prev en t other ex tensio n users from pickin g up your calls. Off-hook. On-hook. Enter 1 to prevent or 0 to allow. Enter # . PT/SLT Prevent Allow 1 0 OR Enter 72 .
1.4 During a Con versation 48 User Manual 1.4 Durin g a Con ver sation 1.4.1 T ransferring a Call (Call T r ansfer) – T ransf e rring to an E xtensio n within the PBX – T ransf e rri ng to a n Outsid e Destina tion T ransf erring to an Extension within the PBX Y ou c an transfer incomin g calls to anoth er extension.
1.4 During a Con versatio n User Manual 49 T ransfe rring to an Outside Destination • Y ou can go on-hook before the destin ation e x tension answers the call. If the dest inatio n ex tensio n does not answer the call wi thin a specifi ed time per iod , you will h ear an al ar m tone, and the cal l will retur n to you.
1.4 During a Con versation 50 User Manual 1.4.2 Holding a Call – Holding – Holdin g in a System Park ing Zone (Call Park) Holding There ar e 2 types of Call Hold mode. The difference between the m is whet her other pe ople ca n retr iev e the held c all (G eneral Call Hold) or n ot (Exc lusive Call Hold ).
1.4 During a Con versatio n User Manual 51 T o retrie v e a call (Call Hold Retr ie ve) • The CO or INTERCO M button light shows th e current stat us as follows: — Gene ral C all Hold mod e Fla s hi ng gr ee n s lowly : Y ou hav e a c all on hold.
1.4 During a Con versation 52 User Manual Hold ing in a Sy stem P a rkin g Zone (Ca ll Park) Y ou c an put a call on hold in a commo n par king zone of the PBX so that any extensio n can ret rieve the par ked call. Up to 10 c alls ca n be par ked in th e PBX.
1.4 During a Con versatio n User Manual 53 1.4.3 T a lking to 2 Parties Alte rnately (Call Splitting) When ta lkin g to one par ty with another p ar ty on hold, you can switch between the 2 par ties. • Thi s feature is not av ai lable for calls fro m door p hones or pagin g annou nceme nts.
1.4 During a Con versation 54 User Manual 1.4.4 Answering Call W aiting – Answering Call W aiti ng in the PBX – Answering Call W a iting from the T elep hone Com pany Answer ing Ca ll W aiting in .
1.4 During a Con versatio n User Manual 55 2. T o hold the cur rent call and then talk to the new part y • A sin gle line tele phone ( SL T) user cann ot transfer a ne w ca ll while hol ding the curr ent call. T o transf er the new call, fir st par k the or ig inal cal l using th e Call Park feature, then go on- hook and off-ho ok .
1.4 During a Con versation 56 User Manual Answering Call W aiting from the T elephone Company Y our telephone compa ny may also offer an opti onal cal l waiting ser vic e, which can i nform you that you hav e another call on the sa me outs ide (CO ) line.
1.4 During a Con versatio n User Manual 57 1.4.5 T a lking to Multip le P ar ties (Con ference) – Addin g a Thir d Party Dur ing a Conversation (3-pa r ty Con ference) – Leaving a C onference Call.
1.4 During a Con versation 58 User Manual T o put the third party on hol d and talk to the original par ty T o leave a 3-party conference call • T o re turn to the held call before the third party joins, press the co rrespondi ng CO or INTERCOM button or p ress th e Recall/ hookswitch.
1.4 During a Con versatio n User Manual 59 Leaving a Conference Call (Unattended Conf erence) T o leave a confer ence call and establish an unatt ended conference call T o return while other s are tal.
1.4 During a Con versation 60 User Manual Originating a 3-party to 5-par ty Conference Cal l (5-party Conference) T o establish a 5-party conference cal l A PT user ca n establish a 3-par ty to 5-pa r ty conference cal l with up to 5 extensions or wi th a comb inatio n of extensions and up t o 2 outs ide p ar ti es.
1.4 During a Con versatio n User Manual 61 T o change to a 5- party conference cal l during a 3 -party conference c all with one or 2 out side parties T o disconnect a 5-party confere nce call • Only one 5 -par t y conference call c an be i n progress a t a time.
1.4 During a Con versation 62 User Manual 1.4.6 Muting a Microphone (Microphone Mute) T o set/cancel Y ou c an disable the microph one to con sult p rivately with others i n the r oom whil e listen ing to the other par ty on the pho ne throug h the s peaker .
1.4 During a Con versatio n User Manual 63 1.4.7 Using th e Headset (Headset Operation ) T o talk using the headset Conn ecting an option al head set al lows for hands-free c onv ersatio ns. This feature is also k nown as Hands et/Headset S electio n.
1.4 During a Con versation 64 User Manual 1.4.8 T alking to Anot her P ar ty without Liftin g the Handse t (Hands-free Operation) T o switc h from the handset to hands-free mode T o switch fr om hands-fr ee m ode to the handset Y ou c an hav e a conversation in hand s-free mode usi ng the S P-PHONE button.
1.4 During a Con versatio n User Manual 65 1.4.9 Changin g the Dialling Mode (Pulse to T o ne Con version) If you are usi ng a pulse -typ e outsi de (CO) line, you can tempora ril y chan ge the dial ling mo de from pul se to tone to access compu ter telep hone s er vices that requ ire t one dia lling s uch as V oice Ma il.
1.5 B efore Leav i ng Y our D es k 66 User Manual 1.5 Bef ore Lea ving Y our Desk 1.5.1 Forwar d ing Y our Calls (Call Forwarding [FWD]) Y ou c an hav e your inco ming cal ls forwarded to a sp ecified destinati on.
1.5 B efore Leav i ng Y our D es k User Manual 67 T o set/cancel T o set/cancel fr om another extensio n 1 7 Off-hook. Press FWD/DND or enter 71 . Enter required number . All Calls Busy/No Answer To Outside (CO) Line (Max. 32 digits) Dial destination extension number .
1.5 B efore Leav i ng Y our D es k 68 User Manual • The FW D/DND button li ght sh ows the cu rrent statu s as follows: Off : Ne ither f ea tur e is se t.
1.5 B efore Leav i ng Y our D es k User Manual 69 1.5.2 Showing a Message on the Caller's T elephone Display (Absent Message) If you are un able to answer calls, you can sel ect a br ie f messag e that wi ll be shown on th e displays of P anaso nic dis play propriet ar y telep hone ( PT) users when they call you.
1.5 B efore Leav i ng Y our D es k 70 User Manual T o confirm • Enter the de sired value in th e " % " pos itions. Y ou mu st ente r the number of digit s represent ed by the number o f " % " symb o ls .
1.5 B efore Leav i ng Y our D es k User Manual 71 1.5.3 Preventing Oth er P eop le fr o m Using Y o ur T eleph one (Extension Lo c k) Y ou c an lock your e x tensi on so tha t outsi de (CO) line c alls ca nnot be made. This can be us eful to pr ev ent othe r people from mak ing inapp ropr iate cal ls usi ng your extension.
1.5 B efore Leav i ng Y our D es k 72 User Manual 1.5.4 Leaving a Gr oup (Log-in/Log-ou t) T o set Log-i n/Log-out Y ou c an change your status in an extension group. When you log out, in comin g calls to the group will no t ring at your e xtension. Wh en you log back in , calls wil l aga in ri ng at your extension.
1.5 B efore Leav i ng Y our D es k User Manual 73 1.5.5 Using V oice Messaging (Built-in V oice Messag e [BV]) – Recordi ng, Pl ay ing, or Erasing Personal BV Out going Mes sages – Forwarding Y ou.
1.5 B efore Leav i ng Y our D es k 74 User Manual button or Messa ge/Rin ger Lamp, the correspond ing button or lam p tur ns on whe n a message ha s been le ft. Y ou c an also p erform the following operation s: • Y ou ca n recor d, play , or erase a person al BV OGM for your personal messag e area .
1.5 B efore Leav i ng Y our D es k User Manual 75 T o play bac k T o erase • The A U TO DIAL/ST ORE button light shows the curr en t status as follows: Off : Y ou are reco rdin g a mes sage, or a me ssag e has finis hed playing. Red on : A mes sage is playing.
1.5 B efore Leav i ng Y our D es k 76 User Manual Forwarding Y our Calls to Built-in V oice Message T o set/cancel • Settin g this feature also ca ncels o ther type s of Ca ll Forwarding (FWD) /Do Not Dis turb (DND). Customising Y our Phone • 3.1.
1.5 B efore Leav i ng Y our D es k User Manual 77 Leavi ng , Pla ying, or Erasing V oice Messages T o leave a v oice message in a user's per sonal messa g e area T o leave a v oice message in the common message area On-hook. Record a message. Off-hook.
1.5 B efore Leav i ng Y our D es k 78 User Manual T o leave a v oice message using Direct Message T o view and pla y back a v oice message in a voi ce message area PT/SLT On-hook. Record a message. Off-hook. Dial another extension number . Enter 725 .
1.5 B efore Leav i ng Y our D es k User Manual 79 T o play bac k all voice me ssa g es in a voi ce m essage area T o erase all v oice messa ges in a v oice message area PT PT/SLT Off-hook. Listen to the messages. Enter 725 . Enter 2 . Enter # . 2 5 2 7 C.
1.5 B efore Leav i ng Y our D es k 80 User Manual T o pla y back and/or erase v oice messages fr om an outside tel ephone •* 1 T o era se a voice mess age while liste ning to the mess age, enter "3 ". Y o u will he ar dial tone 3. Enter "3" again to erase the m essage.
1.5 B efore Leav i ng Y our D es k User Manual 81 • Calle rs cann ot put a call on hold by pres sing the T RANS FER or HO LD button while recor ding a voice mess age. • If you enter a wrong voice message ac cess c ode, when tr ying to play back voice message s fr om an ou tside tel ephone, the call wil l be d isconne cted af ter 10 seco nds.
1.6 Makin g/Answering a P aging An nouncement 82 User Manual 1.6 Making/Ans wering a P aging Annou ncement 1.6.1 P aging –P a g i n g – P aging and then T ransferrin g a Call P aging Y ou ca n make a paging annou ncemen t to sev eral peo ple at onc e.
1.6 Mak ing/Answ ering a P aging Announce ment User Manual 83 P aging and then T r ansferri n g a Call Y ou c an transfer a call after making a pagi ng announc ement. • After you go on-hoo k, the par t y on hold can ta lk to t he perso n who answers the page.
1.6 Makin g/Answering a P aging An nouncement 84 User Manual 1.6.2 Answering/Den ying a P aging Anno uncement Y ou c an answer a paging a nnouncem ent fro m any extension. Y ou can also se t your propr ietar y tele phone (PT) t o not rec eive paging ann ouncem ents.
1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 85 1.7 Setting the T elephone Accor ding to Y our Needs 1.7.1 Setting the A larm (Timed Rem inder) Y ou ca n set your telep hone to r ing at a set time, to remind you of a me eting, appo intmen t, or as a wake-up call.
1.7 Setting th e T elephone Accor ding to Y our Needs 86 User Manual T o stop the alarm T o confirm • The al ar m rings f or 30 se conds. • If y ou receive an incoming call during an alar m, the r inging f or that call wil l star t after the alar m stops r inging .
1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 87 1.7.2 Refusing Incoming Ca lls (Do No t Disturb [DND] ) Y ou c an set your telephon e to prev e nt inc oming ca lls f rom r inging a t your telepho ne. This c an be usef ul in situat ions w here you do no t want to be di sturbed , for e xa mple d urin g a meeting .
1.7 Setting th e T elephone Accor ding to Y our Needs 88 User Manual 1.7.3 Receiving Call W aiting Dur ing a conversation, you c an be infor med of a waiting cal l by a tone thr ough the built- in sp eaker of your propr ietar y tele phone (P T) or th e hands et of your sin gle li ne teleph one ( SL T) (Default: Di sable).
1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 89 1.7.4 Preventing O ther P eop le fr om J oining Y our Con versation (Executive Busy Override Den y) Y ou c an prev en t other ex tensio n users from usi ng the Executive Busy Overri de feature to jo in an ongo ing call.
1.7 Setting th e T elephone Accor ding to Y our Needs 90 User Manual 1.7.5 T urning on the B ackgr ound Music (BGM) T o set/cancel Y ou c an liste n to background music (BGM ) throug h your teleph one sp eaker while o n-hoo k. If your e xten sion be comes busy (off-ho ok, m aking or rece iving a call etc.
1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 91 1.7.6 Protecting Y our Line against Notification T ones (Data Line Security) Y ou c an protec t the lin e again st aud ible notifica tion ton es, such as call waiting to nes or h old al ar m tones dur ing a conv ersati on.
1.7 Setting th e T elephone Accor ding to Y our Needs 92 User Manual 1.7.7 Checking the Time Service Mo de The PB X can be pro grammed to make and recei ve calls differently in day/night/ lunch modes. Y ou c an confi r m the cu rrent ti me se r vice m ode (d a y , night, or lunch) o n the di splay .
1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 93 1.7.8 Clearing Fea tures Set at Y our Extension (Exten sion Feature Clear) Y ou c an rese t the se ttings of the follo wing features on your extension to the default setting s. This feature is also k nown as Statio n Feature Clear or Station Programme Cl ear .
1.7 Setting th e T elephone Accor ding to Y our Needs 94 User Manual 1.7.9 Monitoring a Room (Room Mon itor) Y ou c an monit or a room th rough an other propr ietar y telep hone (P T), or m onitor a door t hroug h a do or phone. The P T you want to monito r shoul d be set i n advance to all ow monitor ing.
1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 95 T o talk with a person in the monitored r oom T o cancel a monitor T o stop a monitor temporaril y whil e on-hook • Y ou can mo nitor us ing a PT with a n A UTO ANS/MUTE button or a singl e line tel ephone (SL T) with a MUTE button.
1.8 Using Use r-supplied Eq uipment 96 User Manual 1.8 Using User -supplied Equipment 1.8.1 If a Doorphon e/Door Opener is Con nected – Calli ng to an d from a Do or phon e (Door phone Call ) – Opening a Door (Door Ope n) Calling to and from a Doorphon e (Doorphon e Call) Y ou c an talk to a p erson at the do or thro ugh the do or phone.
1.8 Using User -supplied Equip ment User Manual 97 Opening a Door (Door O pen) Y ou c an unlock a door from your extension, if e nabled through sys tem programming .
1.8 Using Use r-supplied Eq uipment 98 User Manual 1.8.2 If a Host PBX is Con nected – Acc essing E xter nal Ser vic es (Ex ter nal Feature Access [EF A]) Accessing External Se rvices (External Fea tu re Access [EF A]) Y ou ca n acce ss speci al features su ch as Call W a iting o ff e red by anoth er PBX o r a tel ephone co mpany .
1.8 Using User -supplied Equip ment User Manual 99 1.8.3 If a V oice Processing System is Co nnected Y ou or a n outs ide par ty can access the V oice Pro cessing S ystem (VPS) from a tele phone.
1.8 Using Use r-supplied Eq uipment 100 User Manual T o listen to messages T o transf er a call to a mailbo x (APT Integrati on only) • If your PBX has a P anasoni c VPS co nnecte d usin g Inband (DT MF) in tegration, your PBX automa tically sends a s pecia l signa l to the V oice Ma il por t before connectin g the ca ller .
1.8 Using User -supplied Equip ment User Manual 101 Screening Calls (Live Call Screening [LCS]) Befor e operating • Create a Live Call Sc reening (LCS) button. • Select t he mode, ei ther Hands -free or P ri v ate. • Set t he LCS pas sw ord . • Set t he LCS f eatur e.
1.8 Using Use r-supplied Eq uipment 102 User Manual T o set LCS T o cancel LCS Press Live Call Screening . Enter LCS password . LCS password PT (Live Call Screening) While on-hook Press red Live Call Screening .
1.8 Using User -supplied Equip ment User Manual 103 Operation Fl owchart The op erations i n the shad ed areas can b e perform ed in hand s-free mode. Hands-free Mode Private Mode Stop monitoring Answer the call Monitor Monitor No operation Stop monitor Answer On-hook.
1.8 Using Use r-supplied Eq uipment 104 User Manual Recor ding a Con versation (2 -way Recor d) T o recor d into y our mailbo x • The L ive Call Screen ing ( LCS) button li ght sh ows the feature stat us as follows: Off : LCS is off. Flashing green rapidly : An ale r t to ne is r inging (Pr ivate mode onl y).
1.8 Using User -supplied Equip ment User Manual 105 T o recor d into another mail bo x (2-way T ransfer) • The 2-wa y Reco rd button light or 2-way T ransfer button light shows th e curr ent sta tus as fol l o w s : Off : Not recordi ng. On : Recordi ng the conversation.
1.9 Using a Display Pr oprietary T elepho ne 106 User Manual 1.9 Using a Displa y Pr oprietary T elephone 1.9.1 Calling with the Incom ing Call Log If your PBX r eceives caller infor matio n from the .
1.9 Using a Display P roprietary T elephone User Manual 107 T o view caller inf ormation and call bac k a caller T o erase caller inf ormation • New : Call records that have not pre vi ous ly been v.
1.9 Using a Display Pr oprietary T elepho ne 108 User Manual T o view caller inf ormation and pla y back an associated v oice message in a v oice message area T o erase caller inf ormation, includi ng.
1.9 Using a Display P roprietary T elephone User Manual 109 T o erase all caller i nfor mation in t he pers onal area T o disregar d the newest call/overwri te the oldest call in the person al area ca.
1.9 Using a Display Pr oprietary T elepho ne 110 User Manual • New inform ation of c alls tha t you did not an sw er will be disp lay ed first. • Informa tion of answered calls i s logged as ol d (already viewed) inform ation.
User Manual 111 Section 2 Operator/Manager Operation This cha pter show s the o perator and the manage r extension how to cont rol the o ther extensions or the P BX.
2.1 Contr ol Features 112 User Manual 2.1 Contr ol Features 2.1.1 Locking Other Extensions (Remote Ext ension Lock) T o loc k/unlock The op erator or man ager can lock or unl ock an e xtens ion. This f e ature is also known as Rem ote Stat ion Lock Control .
2.1 Contr o l Features User Manual 113 2.1.2 Switching the Time Ser vice Mode (Tim e Service) T o change the time ser vice mode manuall y T o return to automatic mode after c hangi ng the time service.
2.1 Contr ol Features 114 User Manual • The D a y , Night, and Lun ch button li ghts s how the cu rrent st atus as f ollows: Off : Not set Red on : Set • If lu nch mode is set manual ly by.
2.1 Contr o l Features User Manual 115 2.1.3 Setting an Alarm f or Other Extensio ns (Remote Timed Reminder [W ake-up Call]) T o set T o cancel The op erator or man ager can remo tely set or c ancel the Timed Re minder feature for any e x tensi on. No SL T On-hook.
2.1 Contr ol Features 116 User Manual T o confirm Off-hook. On-hook. Enter 764 . Dial extension number . Display PT extension no. 6 4 7 Enter # . Enter 763 .
2.1 Contr o l Features User Manual 117 2.1.4 Erasing All Caller Inf o rmation in t he Common Area (Incoming C all Log in the Commo n Area—CLEAR ALL) T o erase The o perator or m anager can era se all c aller informati on lo gged i n the com mon area .
2.1 Contr ol Features 118 User Manual 2.1.5 Disregarding the Ne west Call or Overwriting th e Oldest Call in the Com mon Area Ca ll Log (301st In coming Call Logged in t he Common Area) T o disregar d the newest call/overwr ite the oldest call in the common area call log The call lo g in the com mon area ca n store up to 300 call reco rds.
2.1 Contr o l Features User Manual 119 2.1.6 Recording, Pla y ing, or Erasing Com mon BV Outgo ing Messages If an optiona l voice message c ard is instal led in the PBX , the operator or manager can record, play , or erase a comm on Built- in V oice Message (BV) outgoing m essage ( OGM) i n the comm on mes sage ar ea.
2.1 Contr ol Features 120 User Manual T o erase PT/SLT Off-hook. On-hook. Enter 722 . 2 2 7 Enter 0 . Enter # . 0 Dial common BV OGM number (01–24). C.
2.1 Contr o l Features User Manual 121 2.1.7 Changin g System Setting s Using Programming Mode The op erator or man ager can set th e following system f e atures wh ile i n prog ramm ing m ode.
2.1 Contr ol Features 122 User Manual Recording or playing back the message used by Direct Inward Syste m Access (D ISA), Unif orm Call Dis tribution (U CD), and 3- lev el Automated Attendan t (AA) .
2.1 Contr o l Features User Manual 123 •* 1 Y ear (00 –99), Mon th (01–12) , Day (01–31), Day of the week (0–6: Sun -Sat), Hour (01– 12), Minute (00–59) , AM/PM ( 0/1) •* 2 The prepr ogrammed extension pa ssw or d can be u sed for the W al king C OS feature and the Remote Exten sion Lo ck F e ature.
2.1 Contr ol Features 124 User Manual.
User Manual 125 Section 3 Customising Y our Pho ne & PBX This cha pter show s you how to custo mise your prop riet ar y telephon e (PT) or PBX acc ording to your needs.
3.1 Customis ing Y our Phone (P ersonal Pr ogramming) 126 User Manual 3.1 Customising Y our Phone (P ersonal Pr ogramming) 3.1.1 Customising Y o ur Phone (Per sona l Programming) Y ou c an custom ise various features of your teleph one, such as line preferences an d custom ised buttons.
3.1 Customis ing Y our Phone (P ersonal Pr ogramming) User Manual 127 3.1.2 Changing P er sonal Settings Using Pr ogramming Mo de Y ou c an perform th e following while in p rogramming mode : – Set .
3.1 Customis ing Y our Phone (P ersonal Pr ogramming) 128 User Manual Clearing Features Y ou c an reset the following features to thei r default settings. This operation a lso cance ls the A UT O ANS/MUTE stat us of b oth the H ands-free Answerback f ea ture and the Room Monito r fe ature.
3.1 Customis ing Y our Phone (P ersonal Pr ogramming) User Manual 129 T o return featur es to default (P ersonal Pr ogramming Data Reset) Confirming Y our Own Extensio n Numb er (Self-ext ension Number Confirmation) Y ou c an confir m your jack and extension numb er .
3.1 Customis ing Y our Phone (P ersonal Pr ogramming) 130 User Manual 3.1.3 Customising the Buttons Y ou c an custom ise the f lexib le CO buttons, Direc t Station S electio n (DSS ) buttons, Programmable Feature (PF) buttons, an d MESSAGE buttons on your propri etar y telephone (PT) and DSS Co nsole by assigning the following f e atures to them.
3.1 Customis ing Y our Phone (P ersonal Pr ogramming) User Manual 131 Extens ion Lock* 4 + e x ten si on no. Log-in/ Log-out 2-way Record* 5 + voice mail ex tens ion no. 2-w ay T ransf er* 5 + voice mail extension no. Live Call Scre ening (L CS)* 5 LCS Canc el* 5 V oice Ma il (VM) T ra ns fe r* 5 + v o ice m ail extensio n no .
3.1 Customis ing Y our Phone (P ersonal Pr ogramming) 132 User Manual T o confirm a bu tt on setting T o cl ear a but ton setting Press CO , DSS , PF ,o r MESSAGE . (CO, DSS, PF) OR Display PT Press PROGRAM . Press PROGRAM . Press STORE . 2 Enter 2 . To continue Press CO , DSS , PF ,o r MESSAGE .
3.2 Mana ging Call Logs User Manual 133 3.2 Managing Call Logs 3.2.1 Requirements The ma nager c an view , pr int ou t, and cle ar call log i nformation for each extension. A vail ab le Extension The extension c onnected to extension jack 01 Required T elephone A P anason ic prop rieta r y tel ephone (PT) wit h a displ ay (e .
3.2 Mana ging Call Lo gs 134 User Manual 3.2.2 Viewing, Printing, and Clearing Call Log s Item Progr amming Input Viewing the call r ecords of each extension. Clear ing the c all recor ds of each extension.* 2 Pri nti ng the cal l re co rd s of each extension.
3.3 Customisin g Y our PBX (System Pr ogramming) User Manual 135 3.3 Customising Y our PBX (System Pr ogramming) 3.3.1 Programming Information Y ou c an cha nge the default settin gs of your PBX acco rding to your requir ements. Customisable programming items ar e shown below , with the programme number in par entheses.
3.3 Customising Y our PBX (System Pr og ramm ing) 136 User Manual Icon Descriptions Fixed Button (KX-T77 30/K X-T773 5) Function PREV (PRE VIOUS) NEXT SECRE T ST ORE PA U S E PROGRAM END SELEC T FLASH.
3.3 Customisin g Y our PBX (System Pr ogramming) User Manual 137 Pr ocedure The ba sic ste ps ar e shown be low . 1. T o e nter prog r amming mode 2. T o programme Y ou can en ter each programme numbe r (3 di gits). 3. T o exit progr amming mode Enter manager password .
3.3 Customising Y our PBX (System Pr og ramm ing) 138 User Manual 3.3.2 System Programming System Speed Dial ling Number [001] Y ou c an store frequentl y used p hone numb ers for conv e nient d ialling . • If the des ired number is more tha n 32 digits, divide the number and st ore it into more than one speed diallin g number.
3.3 Customisin g Y our PBX (System Pr ogramming) User Manual 139 System Speed Dialling Name [011] Y ou c an store the nam e assoc iated with each s peed dia lling number . These na mes a re disp lay ed when makin g calls using the System Speed Diall ing feature.
3.3 Customising Y our PBX (System Pr og ramm ing) 140 User Manual DISA Security Code Digits [530] Y ou c an select th e number of digits used for DISA sec urit y codes assigne d in DISA Secu rity Code [512].
3.3 Customisin g Y our PBX (System Pr ogramming) User Manual 141 Entering Cha racters Y ou c an enter the following chara cters. The ta bles below show you the character s av a ilable f o r each button.
3.3 Customising Y our PBX (System Pr og ramm ing) 142 User Manual.
User Manual 143 Section 4 Appendix This cha pter p rovides T roubleshooting , the Feature Numb er T ab le and T one List. Check the T roubleshooting s ectio n before consultin g your dea ler .
4.1 T rouble shooting 144 User Manual 4.1 T r oubleshooting 4.1.1 T r oubleshootin g Problem Remed y I cannot make calls using the tele phone. • The telephone is locked. Unlock your telephone. ( 1.5.3 Prev ent ing Other P eople from Usi ng Y our T elephone ( Extensi on Loc k), 2.
4.1 T roublesh ooting User Manual 145 I cannot make an outside (CO) line c all using a One-touch Dialling but ton or Speed Dialling. • An outside (CO) line ac cess number was not stored with the phone number . An outs ide ( C O) li ne acce ss nu mber i s requi red f o r outside (CO) line cal ls.
4.1 T rouble shooting 146 User Manual I want to confirm m y extension number . • Confir m your extension number by pressing t he " " key 2 times whil e on- hook, or through p erso nal programm ing. ( Y o ur Exten sion Num ber in 1.1 .1 Before Operatin g a T elephone, 3.
4.2 F eat ure Num ber T able User Manual 147 4.2 Feature Numbe r T abl e 4.2.1 Feature Numb er T able The n u mbers li sted belo w are th e fea ture n um bers use d to ac cess the PBX f eature s. The n umbering p lan can be s elect ed through s ystem programm ing.
4.2 Featur e Number T able 148 User Manual 1.2.4 When the Dia lled P ar ty is Bus y or Ther e is No Answer Leaving a Mes sage Waiting Indicati on/Cal ling Back a Calle r Who Le ft an Ind ication ( Messag e W aiting ) 70 Leaving a Mes sage Waiting Indicati on – T o leav e 1 + extension no .
4.2 F eat ure Num ber T able User Manual 149 –T o r e t r i e v e 5 2 (#56) *4 sto red par king zone no . (0–9) 1.4.4 Answerin g Call Waiting Answ ering Cal l Waiting from the T e lepho ne Company 6 1.
4.2 Featur e Number T able 150 User Manual 1.5.5 Usin g V oice Mess aging (Built-i n V oice Message [BV]) Recording, Playing, or Era sing P er sonal B V Out goi ng Messa ges 723 – T o record 1 + #/0.
4.2 F eat ure Num ber T able User Manual 151 1.7.3 Re ceivin g Call W ai ting – T o set for outside (CO ) line cal ls 731 1 + #/0 – T o cancel for outsi de (CO) line calls 731 0 + #/0 – T o set for intercom calls/d oor phon e cal ls 732 1 + #/0 – T o cancel for interco m cal ls/door ph one call s 732 0 + #/0 1.
4.2 Featur e Number T able 152 User Manual Screen ing Calls (Live Call Sc reening [ LCS]) 77 – T o set the L CS pass word 3- digit LCS pass word 2 time s + # – T o c ancel the LCS password store d LCS password + # 1.
4.2 F eat ure Num ber T able User Manual 153 2.1.6 Recor ding, Playing, or Erasing Common BV Outgoin g Mess ages *5 722 – T o record common BV outgoin g messa ge (OGM) no . (01–2 4) + 1 + #/0 – T o play back common BV OGM n o . (01–24) + 2 + #/0 – T o erase common BV OG M no.
4.2 Featur e Number T able 154 User Manual Feature (When the extension is on-hook) Numbering 1.7.5 T urn ing on the Background Music (B GM ) – T o s et/cancel 1 1.7.7 Checking the Tim e Ser vic e Mode /2.1.2 Sw itching the T ime Ser v ice M ode (Time S er vice) – T o c onfir m th e current m ode # 3.
4.3 Identify ing T ones User Manual 155 4.3 Identifying T ones 4.3.1 Identify ing T ones While On-hook Ring T one P atterns The following ri ng tone pa tter ns c an be a ssigned to incom ing call type.
4.3 Identify ing T ones 156 User Manual Doorphone Chime P atterns The following door phone chi me patter ns can be as signed t o each door ph one when door bells an d door chime s are conn ected to t he PB X . * Chime patter ns 1 to 4 a re play e d only on e time duri ng the door pho ne ri nging tim e.
4.3 Identify ing T ones User Manual 157 When Going Off-hook Dial T ones T one 1 Norma l T one 2 Any of the f ollowin g features is set: • Absent Mess age • Background Mus ic (BG M ) (p ro pr ie ta.
4.3 Identify ing T ones 158 User Manual When Making Calls While Off-hook Busy T one Reorder T one The o utside (CO) li ne you tr ied to se ize is not ass igned or was denied.
4.3 Identify ing T ones User Manual 159 When T alk ing to an Ou t s ide Party When Setting the Features or Pr ogramming T one 3 (Hold Alarm T one) A cal l has bee n on hold for longer than the s pecifie d time. W arning T one This ton e is sen t 15 se conds before the speci fied ti me for disc onnect ion.
4.3 Identify ing T ones 160 User Manual.
User Manual 161 Inde x.
Index 162 User Manual Numerics 2- wa y Reco rd 17, 104, 1 31 2-way Tr ansfer 17, 105, 1 31 301st Incom i ng Call Log ged in the C om m on A r ea 118, 152 3-level Aut oma ted Att end ant 2 3-party Conf.
Index User Manual 163 EFA —> Exte rnal Feat ure Access (EFA) 98 El ect roni c Stat ion L ockou t —> Ex tensi on Lo ck 71, 149 Entering Cha ract ers 141 Erasi ng All C all er Informat ion in .
Index 164 User Manual Paging Deny 84 PAUSE 15 Personal BV O GM 73, 74 Personal Prog ramming 126 Perso nal Spe ed Dia lli ng 26, 147 Picku p Dial ling — > Ho t Lin e 27, 14 7 Preventing O ther Peo.
Index User Manual 165 Warni ng To ne 159 What K ind of Te lep hone Can Be Used ? 12 When the Diall ed P art y is Busy or There is No Answ er 31 When Yo u Use a P anas o nic Propri etary Tel eph one 15.
Index 166 User Manual.
Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by P anasonic Communications Co ., Ltd., and ma y be reproduced f or inter nal use only . All other reproduction, in whole or in par t, is prohibited without the written consent of Panasonic Communications Co .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Panasonic KX-TEM824 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Panasonic KX-TEM824 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Panasonic KX-TEM824, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Panasonic KX-TEM824 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Panasonic KX-TEM824, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Panasonic KX-TEM824.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Panasonic KX-TEM824. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Panasonic KX-TEM824 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
