Manuel d'utilisation / d'entretien du produit P4S333-VM du fabricant Asus
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Motherboard ® P4S333-VM User Guide.
ii Checklist Copyright © 2001 ASUST eK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, sto.
iii Features Contents FCC/CDC statements ..................................................................... vi Safety information .......................................................................... vi i About this guide .....................
iv Safeguards Contents 2.6 Expansion slots ................................................................. 2-1 4 2.6.1 Installing an expansion card .................................. 2- 14 2.6.2 Configuring an expansion card ........................
v Contents Chapter 5: Software support ............................................... 5- 1 5.1 Install an operating system .................................................. 5-1 5.2 Support CD information .............................................
vi FCC/CDC statements Federal Communications Commission Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received including interference that may cause undesired operation.
vii Safety information Electrical safety • T o prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system. • When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected.
viii About this guide This user guide contains the information you need when installing the ASUS P4S333-VM motherboard. How this guide is organized This manual contains the following parts: • Chapter 1: Product introduction This chapter describes the features of the P4S333-VM motherboard.
ix Conventions used in this guide T o make sure that you perform certain tasks properly , take note of the following symbols used throughout this manual. Where to find more information Refer to the following sources for additional information and for product and software updates.
x ASUS contact information ASUST eK COMPUTER INC. (Asia-Pacific) Address: 150 Li-T e Road, Peitou, T aipei, T aiwan 1 12 General T el: +886-2-2894-3447 General Fax: +886-2-2894-3449 General Email: info@asus.
Chapter 1 Product introduction.
ASUS P4S333-M motherboard.
ASUS P4S333-VM motherboard user guide 1-1 1.1 W elcome! Thank you for buying the ASUS ® P4S333-VM motherboard! The ASUS P4S333-VM motherboard delivers a host of new features and latest technology mak.
1-2 Chapter 1: Product introduction 1.3 Special features 1.3.1 Product highlights Latest processor technology The P4S333-VM motherboard supports the latest Intel Pentium 4 478/ Northwood Processor , also known as P4, via a 478-pin surface mount ZIF socket.
ASUS P4S333-VM motherboard user guide 1-3 1.3.2 V alue-added solutions Overclocking The P4S333-VM overclocking features: • adjustable CPU frequency multiple in BIOS using the ASUS JumperFree ™ sol.
1-4 Chapter 1: Product introduction 1.4 Overview Before you install the P4S333-VM motherboard, familiarize yourself with its physical configuration and available features to facilitate the motherboard installation and future upgrades.
ASUS P4S333-VM motherboard user guide 1-5 23 4 5 15 6 7 10 13 12 1 11 8 14 16 9 17 18 19 20 21 22 23 25 27 26 24.
1-6 Chapter 1: Product introduction A TX 12V connector . This power connector connects the 4-pin 12V plug from the A TX 12V power supply . CPU socket. A 478-pin surface mount, Zero Insertion Force (ZIF) socket called mPGA478. This socket accommodates the Intel ® Pentium ® 4 478/Northwood Processor with 400MHz system bus.
ASUS P4S333-VM motherboard user guide 1-7 AC ’ 97 audio CODEC. This chip supplies performance compatible with multimedia systems. When coupled with a PCI audio accelerator or core logic that supports the AC ‘ 97 interface, the CODEC delivers a cost-ef fective, superior quality audio solution.
1-8 Chapter 1: Product introduction.
Chapter 2 Hardware information.
ASUS P4S333-M motherboard.
ASUS P4S333-VM motherboard user guide 2-1 2.1 Motherboard installation Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. The P4S333-VM uses the Flex A TX form factor that measures 9.
2-2 Chapter 2: Hardware information 2.2 Motherboard layout The audio and LAN features are optional. These components are grayed out in the above motherboard layout.
ASUS P4S333-VM motherboard user guide 2-3 2.3 Before you proceed T ake note of the following precautions before you install motherboard components or change any motherboard settings. 1. Unplug the power cord from the wall socket before touching any component.
2-4 Chapter 2: Hardware information 2.4 Central Processing Unit (CPU) 2.4.1 Overview The motherboard comes with a surface mount 478-pin Zero Insertion Force (ZIF) socket. This socket is specifically designed for the Intel ® Pentium ® 4 478/Northwood Processor .
ASUS P4S333-VM motherboard user guide 2-5 2.4.2 Installing the CPU Follow these steps to install a CPU. 1. Locate the 478-pin ZIF socket on the motherboard. 2. Unlock the socket by pressing the lever sideways, then lift it up to a 90 ° -100 ° angle.
2-6 Chapter 2: Hardware information 3. Position the CPU above the socket such that its marked corner matches the base of the socket lever . 4. Carefully insert the CPU into the socket until it fits in place. The CPU fits only in one correct orientation.
ASUS P4S333-VM motherboard user guide 2-7 2.4.3 Installing the heatsink and fan The Intel ® Pentium ® 4 478/Northwood Processor requires a specially designed heatsink and fan assembly to ensure optimum thermal condition and performance. The retention module base is already installed on the motherboard upon purchase.
2-8 Chapter 2: Hardware information 2. Position the fan with the retention mechanism on top of the heatsink. Align and snap the four hooks of the retention mechanism to the holes on each corner of the module base. Keep the retention locks lifted upward while fitting the retention mechanism to the module base.
ASUS P4S333-VM motherboard user guide 2-9 2.4.4 Connecting the CPU fan cable When the fan, heatsink, and the retention mechanism are in place, connect the CPU fan cable to the connector on the motherboard labeled CPUF AN1. 3. Push down the locks on the retention mechanism to secure the heatsink and fan to the module base.
2-10 Chapter 2: Hardware information 2.5 System memory 2.5.1 Overview The motherboard comes with two Double Data Rate (DDR) Dual Inline Memory Module (DIMM) sockets. These sockets support up to 2GB system memory using 184-pin unbuffered non-ECC PC2100/1600 DIMMs.
ASUS P4S333-VM motherboard user guide 2-11 2.5.2 Memory configurations Y ou may install any DDR DIMMs with 64MB, 128MB, 256MB, 512MB, and 1GB densities into the two DIMM sockets.
2-12 Chapter 2: Hardware information 3. Firmly insert the DIMM into the socket until the retaining clips snap back in place and the DIMM is properly seated. Locked Retaining Clip 2.5.3 Installing a DIMM Make sure to unplug the power supply before adding or removing DIMMs or other system components.
ASUS P4S333-VM motherboard user guide 2-13 2.5.4 Removing a DIMM Follow these steps to remove a DIMM. 1. Simultaneously press the retaining clips outward to unlock the DIMM. Support the DIMM lightly with your fingers when pressing the retaining clips.
2-14 Chapter 2: Hardware information 2.6 Expansion slots In the future, you may need to install expansion cards. The motherboard has three PCI slots and one Accelerated Graphics Port (AGP) slot. The following sub-sections describe the slots and the expansion cards that they support.
ASUS P4S333-VM motherboard user guide 2-15 Standard Interrupt Assignments IRQ Priority Standard Function 0 1 System Timer 1 2 Keyboard Controller 2 N/A Programmable Interrupt 3* 1 1 Communications Por.
2-16 Chapter 2: Hardware information 2.6.3 PCI slots There are three 32-bit PCI slots in this motherboard. The slots support PCI cards such as a LAN card, SCSI card, USB card, and other cards that comply with PCI specifications. The following figure shows a LAN card installed on a PCI slot.
ASUS P4S333-VM motherboard user guide 2-17 2.7 Jumpers The jumpers on the motherboard allow you to change some feature settings to suit your customized system configuration. Before changing any jumper setting, make sure to read the jumper descriptions and setting requirements in this section.
2-18 Chapter 2: Hardware information P4S333-VM ® P4S333-VM Clear RTC RAM Setting Short solder points to Clear CMOS 2. Clear RTC RAM (CLRTC) These solder points allow you to clear the Real T ime Clock (R TC) RAM in CMOS. Y ou can clear the CMOS memory of date, time, and system setup parameters by erasing the CMOS RTC RAM data.
ASUS P4S333-VM motherboard user guide 2-19 2.8 Connectors This section describes and illustrates the internal connectors on the motherboard. Some pins are used for connectors or power sources. These are clearly distinguished from jumpers in the Motherboard Layout.
2-20 Chapter 2: Hardware information 2. IDE connectors (40-1 pin IDE1 / IDE2) This connector supports the provided UltraDMA/100/66 IDE hard disk ribbon cable.
ASUS P4S333-VM motherboard user guide 2-21 3. Floppy disk drive connector (34-1 pin FLOPPY) This connector supports the provided floppy drive ribbon cable. After connecting one end to the motherboard, connect the other end to the floppy drive. (Pin 5 is removed to prevent incorrect insertion when using ribbon cables with pin 5 plug).
2-22 Chapter 2: Hardware information 5. A TX power connectors (20-pin A TXPWR, 4-pin A TX+12V) These connectors connect to an A TX 12V power supply . The plug s from the power supply are designed to fit these connectors in only one orientation. Find the proper orientation and push down firmly until the connectors completely fit.
ASUS P4S333-VM motherboard user guide 2-23 8. Front panel audio connector (10-1 pin FP AUDIO1) (optional) This is an interface for the Intel audio cable that allows convenient audio control from the front panel.
2-24 Chapter 2: Hardware information 10. Smart Card Reader connector (14-1 pin SMARTCON1) (optional) This connector accommodates a Smart Card Reader that allows you to conveniently make transactions such as financial, health care, telephony , or traveling services through a Smart Card user interface software.
ASUS P4S333-VM motherboard user guide 2-25 1 1. Infrared module connector (two 5-1 pin IR1) This connector supports an optional wireless transmitting and receiving infrared module. This module mounts to a small opening on system chassis that support this feature.
2-26 Chapter 2: Hardware information 13. System panel connector (20-pin HP ANEL1) This connector accommodates several system front panel functions. • System Power LED Lead (3-1 pin PLED) This 3-1 pin connector connects to the system power LED. The LED lights up when you turn on the system power , and blinks when the system is in sleep mode.
ASUS P4S333-VM motherboard user guide 2-27 • A TX Power Switch / Soft-Off Switch Lead (2-pin PWR) This connector connects a switch that controls the system power . Pressing the power switch turns the system between ON and SLEEP , or ON and SOFT OFF , depending on the BIOS or OS settings.
2-28 Chapter 2: Hardware information.
Chapter 3 Powering up.
ASUS P4S333-M motherboard.
ASUS P4S333-VM motherboard user guide 3-1 3.1 Starting up for the first time 1. After making all the connections, replace the system case cover . 2. Be sure that all switches are off. 3. Connect the power cord to the power connector at the back of the system chassis.
3-2 Chapter 3: Powering up 3.3 Powering off the computer Y ou must first exit the operating system and shut down the system before switching off the power . For A TX power supplies, you can press the A TX power switch after exiting or shutting down the operating system.
Chapter 4 BIOS setup.
ASUS P4S333-M motherboard.
ASUS P4S333-VM motherboard user guide 4-1 4.1 Managing and updating your BIOS 4.1.1 Using the computer system for the first time It is recommended that you save a copy of the original motherboard BIOS along with a Flash Memory W riter utility (AFLASH.
4-2 Chapter 4: BIOS Setup 5. Select 1. Save Current BIOS to File from the Main menu and press <Enter>. The Save Current BIOS T o File screen appears.
ASUS P4S333-VM motherboard user guide 4-3 1. Download an updated ASUS BIOS file from the Internet (see the ASUS Contact Information on page x for details) and save to the boot floppy disk you created earlier . 2. Boot from the floppy disk. 3. At the “ A: ” prompt, type AFLASH and then press <Enter>.
4-4 Chapter 4: BIOS Setup 7. The utility starts to program the new BIOS information into the Flash ROM. The boot block is updated automatically only when necessary . This minimizes the possibility of boot problems in case of update failures. When the programming is done, the message “Flashed Successfully” appears.
ASUS P4S333-VM motherboard user guide 4-5 4.2 BIOS Setup program This motherboard supports a programmable EEPROM that you can update using the provided utility described in section “ 4.
4-6 Chapter 4: BIOS Setup 4.2.1 BIOS menu bar The top of the screen has a menu bar with the following selections: MAIN Use this menu to make changes to the basic system configuration. ADV ANCED Use this menu to enable and make changes to the advanced features.
ASUS P4S333-VM motherboard user guide 4-7 General help In addition to the Item Specific Help window , the BIOS setup program also provides a General Help screen. Y ou may launch this screen from any menu by simply pressing <F1> or the <Alt> + <H> combination.
4-8 Chapter 4: BIOS Setup System Time [XX:XX:XX] Sets the system to the time that you specify (usually the current time). The format is hour , minute, second. V alid values for hour , minute and second are Hour: (00 to 23), Minute: (00 to 59), Second: (00 to 59).
ASUS P4S333-VM motherboard user guide 4-9 4.3.1 Primary & Secondary Master/Slave T ype [Auto] Select [Auto] to automatically detect an IDE hard disk drive. If automatic detection is successful, Setup automatically fills in the correct values for the remaining fields on this sub-menu.
4-10 Chapter 4: BIOS Setup If no drive is installed or if you are removing a drive and not replacing it, select [None]. Other options for the T ype field are: [CD-ROM] - for IDE CD-ROM drives [LS-120].
ASUS P4S333-VM motherboard user guide 4-11 T ranslation Method [LBA] Select the hard disk drive type in this field. When Logical Block Addressing (LBA) is enabled, the 28-bit addressing of the hard drive is used without regard for cylinders, heads, or sectors.
4-12 Chapter 4: BIOS Setup SMART Monitoring [Disabled] This field allows you to enable or disable the S.M.A.R.T . (Self-Monitoring, Analysis and Reporting T echnology) system that utilizes internal hard disk drive monitoring technology .
ASUS P4S333-VM motherboard user guide 4-13 4.3.2 Keyboard Features Boot Up NumLock Status [On] This field enables users to activate the Number Lock function upon system boot. Configuration options: [Of f] [On] Keyboard Auto-Repeat Rate [6/Sec] This controls the speed at which the system registers repeated keystrokes.
4-14 Chapter 4: BIOS Setup Language [English] This field displays the BIOS language version. Supervisor Password [Disabled] / User Password [Disabled] These fields allow you to set passwords. T o set a password, highlight the appropriate field and press <Enter>.
ASUS P4S333-VM motherboard user guide 4-15 4.4 Advanced Menu CPU Frequency Multiple (if CPU Speed is set to [Manual]) This field is for unlocked processors only .
4-16 Chapter 4: BIOS Setup CPU/Memory Frequency Ratio [Auto] This field determines whether the memory clock frequency is set to be in synchronous or asynchronous mode with respect to the system frequency . The options that appear in the popup menu vary according to the CPU/PCI Frequency (MHz).
ASUS P4S333-VM motherboard user guide 4-17 4.4.1 Chip Configuration SDRAM Configuration [By SPD] This parameter allows you to set the optimal timings for items 2 – 5, depending on the memory modules that you are using.
4-18 Chapter 4: BIOS Setup The SDRAM RAS Precharge T ime parameter appears only when you set the SDRAM Configuration to [User Defined]. SDRAM RAS Precharge Time [3T] This item controls the idle clocks after issuing a precharge command to the SDRAM.
ASUS P4S333-VM motherboard user guide 4-19 V ideo Memory Cache Mode [UC] USWC (uncacheable, speculative write combining) is a new cache technology for the video memory of the processor . It can greatly improve the display speed by caching the display data.
4-20 Chapter 4: BIOS Setup 4.4.2 I/O Device Configuration Floppy Disk Access Control [R/W] When set to [Read Only], this parameter protects files from being copied to floppy disks by allowing reads from, but not writes to, the floppy disk drive. The default setting [R/W] allows both reads and writes.
ASUS P4S333-VM motherboard user guide 4-21 Onboard Parallel Port [378H/IRQ7] This field sets the address of the onboard parallel port connector . If you disable this field, the Parallel Port Mode and ECP DMA Select configurations are not available.
4-22 Chapter 4: BIOS Setup Slot 1 IRQ, Slot 2, Slot 3 IRQ [Auto] These fields automatically assign the IRQ for each PCI slot. The default setting for each field is [Auto], which utilizes auto-routing to determine IRQ assignments.
ASUS P4S333-VM motherboard user guide 4-23 Onboard LAN Controller [Enabled] This parameter allows you to enable or disable the onboard LAN controller . Keep the setting [Enabled] if you wish to use the onboard LAN feature. Set this field to [Disabled] if you installed a PCI LAN card.
4-24 Chapter 4: BIOS Setup IRQ XX Reserved [No/ICU] These fields indicate whether or not the displayed IRQ for each field is being used by a legacy (non-PnP) ISA card. The setting [No/ICU] for an IRQ field indicates that you are using the ISA Configuration Utility (ICU), and that this particular IRQ is NOT required by a legacy ISA card.
ASUS P4S333-VM motherboard user guide 4-25 4.5 Power Menu The Power menu allows you to reduce power consumption. This feature turns of f the video display and shuts down the hard disk after a period of inactivity . Power Management [User Defined] This field allows you to activate or deactivate the automatic power saving features.
4-26 Chapter 4: BIOS Setup Video Off Option [Suspend -> Off ] This field determines when to activate the video off feature for monitor power management. Configuration options: [Always On] [Suspend -> Off] Video Off Method [DPMS OFF] This field defines the video of f features.
ASUS P4S333-VM motherboard user guide 4-27 4.5.1 Power Up Control AC PWR Loss Restart [Disabled] This allows you to set whether or not to reboot the system after power interruptions. [Disabled] leaves your system of f while [Enabled] reboots the system.
4-28 Chapter 4: BIOS Setup W ake On LAN [Disabled] When set to [Enabled], this item allows you to turn on the system through the onboard LAN. This feature requires an A TX power supply that provides at least 1A on the +5VSB lead.
ASUS P4S333-VM motherboard user guide 4-29 4.5.2 Hardware Monitor MB T emperature [xxxC/xxxF] CPU T emperature [xxxC/xxxF] The onboard hardware monitor automatically detects the MB (motherboard) and CPU temperatures.
4-30 Chapter 4: BIOS Setup Boot Sequence The Boot menu allows you to select among the four possible types of boot devices listed using the up and down arrow keys. By using the <+> or <Space> key , you can promote devices and by using the <-> key , you can demote devices.
ASUS P4S333-VM motherboard user guide 4-31 Plug & Play O/S [No] This field allows you to use a Plug-and-Play (PnP) operating system to configure the PCI bus slots instead of using the BIOS. When [Y es] is selected, interrupts may be reassigned by the OS.
4-32 Chapter 4: BIOS Setup 4.7 Exit Menu When you have made all of your selections from the various menus in the Setup program, save your changes and exit Setup.
ASUS P4S333-VM motherboard user guide 4-33 Load Setup Defaults This option allows you to load the default values for each of the parameters on the Setup menus. When you select this option or if you press <F5>, a confirmation window appears. Select [Y es] to load default values.
4-34 Chapter 4: BIOS Setup.
Chapter 5 Software support.
ASUS P4S333-M motherboard.
ASUS P4S333-VM motherboard user guide 5-1 5.1 Install an operating system This motherboard supports Windows 98/ME/NT/2000/XP and OS/2 operating system (OS). Always install the latest OS version and corresponding updates so you can maximize the features of your hardware.
5-2 Chapter 5: Software support 5.2.2 Installation menus The support CD menu is composed of two screens. Click on the Right Arrow on the lower right corner of the first screen to display the second menu screen. T o return to the first menu screen, click on the Left Arrow on the lower right corner of the second screen.
ASUS P4S333-VM motherboard user guide 5-3 5.2.3 Software and drivers description The menu lists the drivers and applications that are available for this motherboard. Simply click on a specific item then follow the installation wizard to install it. SiS Display Driver Click this item to install the SiS AGP display driver .
5-4 Chapter 5: Software support Direct X This item installs the Microsoft V8.0a driver . PC-cillin 2000 This item installs the PC-cillin 2000 anti-virus software. View the PC-cillin online help for detailed information. The above PC-cillin version supports Windows XP operating system and maintains backward compatibility with Windows 95.
ASUS P4S333-VM motherboard user guide 5-5 5.3 Software information Most of the applications in the support CD have wizards that will conveniently guide you through the installation. View the online help or readme file that came with the software for more information.
5-6 Chapter 5: Software support 4. From the FTP site, select the BIOS version that you wish to download. Click Next. 5. Follow the instructions on the succeeding screens to complete the update process. If you selected the option to update the BIOS from a file, a window pops up prompting you to locate the file.
Glossary.
ASUS P4S333-M motherboard.
ASUS P4S333-VM motherboard user guide G-1 AC ’ 97 (Audio Codec '97). AC '97 is the next step in enabling PCs with audio quality comparable to consumer electronics devices.
G-2 Appendix C: Glossary BIOS (Basic Input/Output System). BIOS is a set of routines that control how the computer transfers data between computer components, such as memory , disks, and the display adapter . The BIOS instructions are built into the computer ’ s read-only memory .
ASUS P4S333-VM motherboard user guide G-3 Device Driver . A software routine that links a peripheral device to the operating system. It acts as a translator between the device and the applications that use it.
G-4 Appendix C: Glossary IrDA (Infrared Data Association). An internaltional organization that creates and promotes inter-operable, low cost, infrared data interconnection standards that support a walk-up, point-to-point model.
ASUS P4S333-VM motherboard user guide G-5 POST (Power On Self T est). When you turn ON the computer , it will first run through the POST , a series of software-controlled diagnostic tests. The POST checks system memory , the motherboard circuitry , the display , the keyboard, the diskette drive, and other I/O devices.
G-6 Appendix C: Glossary System Disk. A system disk contains the core file of an operating system and is used to boot up the operating system. TCP/IP (T ransmission Control Protocol/Internet Protocol). The communications protocol used by the UNIX system and the Internet.
Index.
ASUS P4S333-M motherboard.
ASUS P4S333-VM motherboard user guide I-1 A Accelerated Graphics Port 2-16 Acrobat Reader 5-4 ASUS ASIC 1-6 ASUS PC Probe 5-3 ASUS Update 5-3 A T API CD-ROM 4-30 Audio CODEC 1-7 Automatic Power Up 4-2.
I-2 Index F Flash EEPROM 1-6 Floppy 3 Mode 4-8 H Hard Disk Drives (HDDs) CHS Capacity 4-1 1 Cylinders 4-1 1 Heads 4-1 1 LBA Capacity 4-1 1 Primary/Secondary Master 4-9 Primary/Secondary Slave 4-9 Sect.
ASUS P4S333-VM motherboard user guide I-3 Slots AGP 2-16 PCI 2-16 Smart Card Reader 2-24 SMAR T Monitoring 4-12 Sony/Philips Digital Interface (S/PDIF) 1-2 Super I/O chipset 1-6 Support CD E-Color 3De.
I-4 Index.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Asus P4S333-VM c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Asus P4S333-VM - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Asus P4S333-VM, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Asus P4S333-VM va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Asus P4S333-VM, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Asus P4S333-VM.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Asus P4S333-VM. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Asus P4S333-VM ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
