Manuel d'utilisation / d'entretien du produit ICS 4.1 du fabricant Nortel Networks
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P0906186 Issue 02 Compact ICS 4.1 Programming Record Contents Installed equipment 2 Programming over view (Profiles 1 and 4) 3 Programming over view (Profiles 2 and 3) 6 Installed telephones and other.
ii Compact ICS 4.1 Programming Record P0906186 Issue 02 Restrictions 21 Telco featur es 22 Telco featur es 24 If Ta rget line s 26 Ser vices 29 Ringing ser vice 29 Restr ictio n service 29 Routing ser.
iii P0906186 Issue 02 Compact ICS 4.1 Programming Record National length 43 Make/Break ratio 43 Release reasons 43 Intrnl modem 43 Alar m repor tin g 43 Hospita lity 44 T elco Features 44 VMsg ctr tel.
iv Compact ICS 4.1 Programming Record P0906186 Issue 02.
Page 1 P0906186 Issue 02 Compact ICS 4.1 Programming Record All defaults (for the Square template) are shown in bold and underlined text. Copying set programming You can use COP Y to copy programming from one telephone to ano ther set, a range of sets or all the sets.
Page 2 Compact ICS 4.1 Programming Record P0906186 Issue 02 Installed equipment 0x16 I CS Telephones Quantity Equipment Quan tity Equipment Comp act IC S (I ntegr ated Commun icati ons Sy stem) M7100 .
Page 3 P0906186 Issue 02 Compact ICS 4.1 Programming Record Profile PROF 1 Dialpad Q, Z:0 Startup Template Square Star t DN 21 Terminals&Sets Show set:_ Line acce ss Line assign ment Show li ne:_ .
Page 4 Compact ICS 4.1 Programming Record P0906186 Issue 02 Lunch None Sched 4 None Sched 5 None Sched 6 None Sched:Night Servi ce Off Over fl ow N Sche d:Evenin g Sched:Lunch Sched: Sched 4 Sched: Sc.
Page 5 P0906186 Issue 02 Compact ICS 4.1 Programming Record Hospitality Room/ des k info Show se t:___ Room #: _ Adm pwd reqd: Y Call restrn s Vacan t: 00 Use flt:__ Basic: 00 Mid: 00 Full: 00 Serv.
Page 6 Compact ICS 4.1 Programming Record P0906186 Issue 02 Profile PROF 1 Dialpad Q, Z:0 Startup Template Square Star t DN 21 Terminals&Sets Show set:_ Line acce ss Line assign ment Show li ne:_ .
Page 7 P0906186 Issue 02 Compact ICS 4.1 Programming Record Lunch None Sched 4 None Sched 5 None Sched 6 None Sched:Night Servi ce Off Over fl ow N Sche d:Evenin g Sched:Lunch Sched: Sched 4 Sched: Sc.
Page 8 Compact ICS 4.1 Programming Record P0906186 Issue 02 Hospitality Room/ des k info Show se t:___ Room #: _ Adm pwd reqd: Y Call restrn s Vacan t: 00 Use flt:__ Basic: 00 Mid: 00 Full: 00 Serv.
Page 9 P0906186 Issue 02 Compact ICS 4.1 Programming Record Installed telephones and other devices Extensi on numbers are chan ged at Sy stem prgrm ing: Change DNs Name or loca tion T elephone Model BLF CAP ATA Port N o. Defau lt DN (max . 7 di gits ) New DN (max.
Page 10 Compact ICS 4.1 Programming Record P0906186 Issue 02 Photocopy pages before using. Profile Dialpad Startup Terminals&Sets Line Access (Terminal s&Sets: Li ne acc ess) Profile PROF 1 PROF 2 PROF 3 PROF 4 Dia lpad Q, Z:0 Q, Z:7, 9 Templat e Square Hybrid PBX Star t DN 21 _____________ _____ ________ Sets: (max.
Page 11 P0906186 Issue 02 Compact ICS 4.1 Programming Record * Prof ile 1a nd 4 on ly Capabilities (Terminal s&Sets: C apabilit ies) Answer DNs Enter DNs of sets to be answered and ci rcle Answer DN type.
Page 12 Compact ICS 4.1 Programming Record P0906186 Issue 02 Nam e (Terminal s&Sets: Name) User prefernce s (Ter m ina ls&S ets: U ser p refe rence s) Name (max.
Page 13 P0906186 Issue 02 Compact ICS 4.1 Programming Record Button prgrming M7100 Prgrming Default B01 Last No. M7208 Prgrming Default B01 Grp Pickup B02 Transfe r B03 Last No.
Page 14 Compact ICS 4.1 Programming Record P0906186 Issue 02 M7310 Prgrming Default B01 DND B02 Transfe r B03 Call Fwd B04 Grp Pickup B05 Page Grnr B06 Conf/ Trans B07 Last No.
Page 15 P0906186 Issue 02 Compact ICS 4.1 Programming Record B09 No default B10 No default B11 No default B12 No def ault B13 No default B14 No def ault B15 No default B16 No default B17 No default B1.
Page 16 Compact ICS 4.1 Programming Record P0906186 Issue 02 User speed dial (Terminal s&Sets: U ser spee d dial) Spd# (71-94) Spee d dia l nu mber (max.
Page 17 P0906186 Issue 02 Compact ICS 4.1 Programming Record Restrictions (Terminal s&Sets: Restric tions) Restrn filters (Terminal s&Sets: Restric tions; Restrn filters) Restrn flt Restrn Def.
Page 18 Compact ICS 4.1 Programming Record P0906186 Issue 02 Restrn filters (conti nued) (Terminal s&Sets: Restric tions; Restrn filters) ) Restrn flt Re strn nn Override (01-99) # (2dig its) Restriction (max. 15 digits) # (3 digits) Ove rr id es (max.
Page 19 P0906186 Issue 02 Compact ICS 4.1 Programming Record Set restrns (Terminal s&Sets; Restric tions; Set restrns) Line/set res trns (Terminal s&Sets; Restric tions; Line/ set restrn s) Telco features (Ter m ina ls&S ets:T elc o feat ures ) CLASS assig nmnt (Terminal s&Sets;Telco features; CLASS as signmnt) Sets: (max.
Page 20 Compact ICS 4.1 Programming Record P0906186 Issue 02 1stDisplay (Ter m ina ls&S ets;T elc o feat ures ;1s t Dis pl ay) Called ID (Ter m ina ls&S ets;T elc o feat ures ;Cal led I D) Log.
Page 21 P0906186 Issue 02 Compact ICS 4.1 Programming Record Lines Trunk /Line Data Record se ttings for lines (Lo op: 001 -004 and 0 25-028) (BR I: 001-008 and 025-0 32) (Targ et lines 049-074) If Lo.
Page 22 Compact ICS 4.1 Programming Record P0906186 Issue 02 Remote rest rns Remote rest rns (Rem ote a ccess packag es are progra mmed under S ystem p rgrming: Remote access: Re m acces s pkgs Telco .
Page 23 P0906186 Issue 02 Compact ICS 4.1 Programming Record Restrictions Line re strns (T ables for rec ordi ng Restr ictio n filt ers are provid ed und er Te rminals & Sets) Remote rest rns Remo.
Page 24 Compact ICS 4.1 Programming Record P0906186 Issue 02 Nam e Restrictions Line re strns (T ables for rec ordi ng Restr ictio n filt ers are provid ed und er Te rminals & Sets) Remote rest rns Remote rest rns (Rem ote a ccess packag es are progra mmed under S ystem p rgrming: Remote access: Re m acces s pkgs Telco features Name (max.
Page 25 P0906186 Issue 02 Compact ICS 4.1 Programming Record Nam e Restrictions Line re strns (T ables for rec ordi ng Restr ictio n filt ers are provid ed und er Te rminals & Sets) Remote rest rns Line no.
Page 26 Compact ICS 4.1 Programming Record P0906186 Issue 02 Remote rest rns (Rem ote a ccess packag es are progra mmed under S ystem p rgrming: Remote access: Re m acces s pkgs Telco features If Targ et lines Record settings for lines 049 to 07 4.
Page 27 P0906186 Issue 02 Compact ICS 4.1 Programming Record Nam e Nam e Nam e Line no. (3 digits) 057 05 8 059 060 Telephon e number Line type Public Private t o: Public Private to : Public Priva te .
Page 28 Compact ICS 4.1 Programming Record P0906186 Issue 02 Nam e Nam e Line no. (3 digits) 069 07 0 071 072 Telephon e number Line type Public Private t o: Public Private to : Public Priva te to: Pu.
Page 29 P0906186 Issue 02 Compact ICS 4.1 Programming Record Services Ringing service (Services : Ringing servic e) For more than 3 rin g groups, photocop y this pa ge BEFORE using.
Page 30 Compact ICS 4.1 Programming Record P0906186 Issue 02 Routing se rvice (Services : Routing s ervice) Route # (001-999) Di alO ut (max . 24 digit s or ch arac t ers ) Use pool 000 Route 00 0 has no DialOu t and use s Pool A; it canno t be chan ged.
Page 31 P0906186 Issue 02 Compact ICS 4.1 Programming Record Dest codes (Services : Routing s ervice: Dest co des) Service Schedule name (max. 7 char.) Nor m al R te _____ _______ _ Nig h t R te _____ ______ __ Evening Rte _____ ______ __ Lunch Rte _____ ______ __ DestCode (max .
Page 32 Compact ICS 4.1 Programming Record P0906186 Issue 02 Dest codes (continu ed) Serv ice Sch edul e name (max. 7 char.) Sche d 4 Rte ___ _______ ___ Sched 5 Rt e ____ _______ __ Sche d 6 R te ___ _______ ___ DestCode (max .
Page 33 P0906186 Issue 02 Compact ICS 4.1 Programming Record Common se tting s (Services; C ommon settin gs) Control sets (Services; Common se ttings; Co ntrol se ts) Schedule names (Services; Common .
Page 34 Compact ICS 4.1 Programming Record P0906186 Issue 02 Sys speed dial Speed dia l #: (01-70) Numb er to dial (max. 24 digits) Use prim e line P o o l c o d e : _ _ _ Use routing tab l:___ Use Line : ___ Dis play digi ts Name (max.
Page 35 P0906186 Issue 02 Compact ICS 4.1 Programming Record Passwords COS pswds (Pass words ; CO S pswds ) Pswd # (00-99) Assig ned t o (owner of password ) Password (6 digit s) User filte r (2 digit.
Page 36 Compact ICS 4.1 Programming Record P0906186 Issue 02 Call log paswds (Passwo rds; Call lo g pswds) Set: Log pswd Set: Log pswd Set: Log pswd _____ ______ _____ ____ ___ _____ _______ ____ _ __.
Page 37 P0906186 Issue 02 Compact ICS 4.1 Programming Record Progrming ps wds (Pass words ; Prog rming pswd s) IRAD passw ord (Passwo rds; IRAD pswd ) Hospita lity (Passwords; Hospita lity) Time&D.
Page 38 Compact ICS 4.1 Programming Record P0906186 Issue 02 System prgrming Hunt groups (System prgrm ing: Hunt group s) Change DNs (Syste m pr grming: Chang e DN s) (Reco rd C hange DNs on page 9.
Page 39 P0906186 Issue 02 Compact ICS 4.1 Programming Record Featr settings (System prgrming; Featr s ettings) Direct-dial (System prgrm ing: Direct-di al) CAP ass ignme nt (System prgrming: CAP assig.
Page 40 Compact ICS 4.1 Programming Record P0906186 Issue 02 Access codes (System prgrming: Acc ess code s) Auto Attendant (System prgrming: Auto Attendant) Line pool co des A:___ ___ B: ______ C:___ .
Page 41 P0906186 Issue 02 Compact ICS 4.1 Programming Record Auto Attendant greetings Note : Programmable prompts/cu stomized gree tings are on ly availabl e with the C ICS 4.1 St andard Sof tware, I-R AD enabled, Auto Atten da nt with progr ammabl e prom pts configu ration.
Page 42 Compact ICS 4.1 Programming Record P0906186 Issue 02 Remote access (Sys tem pr grmi ng : Rem ote ac cess ) Recd # length (Sys tem pr grmi ng; R ec’d # l eng th) DN length (Sys tem pr grmi.
Page 43 P0906186 Issue 02 Compact ICS 4.1 Programming Record National length (Sys tem pr grmi ng; N at’nl len gth) Make/B reak ra tio (System pr grming; Mk / Br) (Profi les 2 and 3 only) Release rea.
Page 44 Compact ICS 4.1 Programming Record P0906186 Issue 02 Photocop y pages be fore us ing. Hospita lity (Sys tem pr grmi ng ; Hos pital ity) Telco Features VMsg ctr tel#s (Telc o features; ONN blo cking) ONN b lo cki ng (Telc o features; ONN blo cking) Software Keys Room/desk info Sets : (max.
Page 45 P0906186 Issue 02 Compact ICS 4.1 Programming Record Hardware Cd1-KSU (for Profiles 1 and 4) For Loo pstart Trunk Ca rtridges For BRI Ca rtridges Card type Loop Lines 001-004 Disco n ti mer 6 .
Page 46 Compact ICS 4.1 Programming Record P0906186 Issue 02 SPID2 ___ ___ __ _ ___ __ _ __ _ ___ ___ __ _ ___ __ _ __ _ ___ ___ ___ ___ __ _ __ _ ___ ___ __ _ ___ __ _ __ _ ___ ___ ___ ___ __ _ ___ _.
Page 47 P0906186 Issue 02 Compact ICS 4.1 Programming Record if Loop is S if Loop is S or LT Cd2-KSU (for Profiles 1 and 4) For Loo pstart Trunk Ca rtridges Sampling Adapt ve Fixed Ad aptve Fixed Ad aptve Fixed Ad aptve Fixed DNs on Loop (7 ISDN DNs max.
Page 48 Compact ICS 4.1 Programming Record P0906186 Issue 02 Call type Voic e Data Both Voice Data Both Voice Data Both Voice Data Both Network DN 6 __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ .
Page 49 P0906186 Issue 02 Compact ICS 4.1 Programming Record Cd1-KSU (for Profiles 2 and 3) (if D-packet srvc=Y ) (if ca rd is BRI- ST) S-loop (if card is BRI-U2 or BRI-U4) LT-loop __ __ _ _ _ _ __ __.
Page 50 Compact ICS 4.1 Programming Record P0906186 Issue 02 Cd2-KSU (for Profiles 2 and 3) DNs on Loop (7 ISDN DNs max. for the syst em) __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __.
Page 51 P0906186 Issue 02 Compact ICS 4.1 Programming Record if Loop is T ClockSrc Primary Scndry Tim Mstr Primary Scndry TimMs tr Primary Scndry TimMs tr Primary Scndry TimMs tr Ovlap recv ing Y N Y .
Page 52 Compact ICS 4.1 Programming Record P0906186 Issue 02 Maintenance System ver sion (Mainte nance ; System version) System V ersion Port/DN Status SP: Devi ce: Devi ce: Devi ce: Devi ce: Devi ce:.
Page 53 P0906186 Issue 02 Compact ICS 4.1 Programming Record Sys test log (Mainte nance; Sy s test log) Sys Test Log Log item Time of log it em Number of re petitions Time and date th at log w as chec.
Page 54 Compact ICS 4.1 Programming Record P0906186 Issue 02 Sys Admi n Log (Mainte nance; Sy s Admi n Log) Sys Admin Log Log item Time of log it em Number of re petitions Time and date th at log w as.
Page 55 P0906186 Issue 02 Compact ICS 4.1 Programming Record Template specific defaults For the Norstar CICS 4.1system, the Square template is the defa ult template. The Square default values are used throughout the Programming Record. The Hybrid and PBX templates are also available as an option a t startup.
Page 56 Compact ICS 4.1 Programming Record P0906186 Issue 02 Glossary of programming he adings and settings The dots nex t to each heading in this glossary, represent the programm ing hierarchy in the N orstar Compact ICS. Profile Select the Profile. Dialpad Select the Dial pad layou t.
Page 57 P0906186 Issue 02 Compact ICS 4.1 Programming Record HF answerback Select whether a user can automatically answer a vo ice call without lifting the receiver or pressing the H andsfree/Mute button. This setting is always turned off f or an M7100 telephone.
Page 58 Compact ICS 4.1 Programming Record P0906186 Issue 02 Restrn filters These ar e sets or groups o f restriction s and asso ciated ov errides that specify the exte rnal numbers or featu re codes th at cannot b e dialed from a te lephone or lin e.
Page 59 P0906186 Issue 02 Compact ICS 4.1 Programming Record Show line:_ Enter the n umber of the li ne for which the tele phone w ill lo g Call Dis play inform ation. Caller ID set Selec t whe ther th e teleph one di spla ys the Ca ll Di spla y inform ation w hen a c all is ringin g on the specified exte rnal line.
Page 60 Compact ICS 4.1 Programming Record P0906186 Issue 02 Name You can name a l ine, if a pplicabl e, or the name de faults to the line number (for examp le, Line001 ). Restrictions Lets you create and assig n restri ction fi lters whi ch preven t a us er from m aking c ertain k inds o f calls using a line.
Page 61 P0906186 Issue 02 Compact ICS 4.1 Programming Record Ring grp 01 Enter the valid ring grou p number f rom 01 to 20. All ring g roups hav e DN 21 ass igned to them. Show set:_ Enter the number of the s et you wish to as sign to this Ring gr oup or use LIST to disp lay the vali d sets adde d to this Ring grou p.
Page 62 Compact ICS 4.1 Programming Record P0906186 Issue 02 Show DstCode:_ Up to 500 destina tion codes are programmable . Enter the dig its (up to 7 dig its) of the d estination code that you want to d efine. No two destination codes can b e identical.
Page 63 P0906186 Issue 02 Compact ICS 4.1 Programming Record Sched 1 Sched 2 Sched 3 Sched 4 Sched 5 Sched 6 Enter the name o f the s chedule , or u se the d efault na me or number . Schedule times Enter automatic start and stop times for schedules.
Page 64 Compact ICS 4.1 Programming Record P0906186 Issue 02 Remote pkg Select w hether a Cl ass of Service password wil l use the default remote package o r a diff erent remote packag e (enter the tw o-digit remote p ackage number).
Page 65 P0906186 Issue 02 Compact ICS 4.1 Programming Record Backgrnd music Select wheth er user s can l isten to mu sic thro ugh thei r teleph one spea ker u sing the Bac kgro und Music feature ( Ä¡ß ). A music source must be connected to the ICS.
Page 66 Compact ICS 4.1 Programming Record P0906186 Issue 02 Access Codes In this section, you ca n enter the access codes for Line pool, Park prefix, Extrnl code, Direct- Dial, Au to DN, and DISA DN. Line pool codes Enter a line pool access cod e for each line po ol.
Page 67 P0906186 Issue 02 Compact ICS 4.1 Programming Record ••• Fax Switch Select whether the Fax detection switch is active or not with the Auto Attendants Custom Call Routing feature.
Page 68 Compact ICS 4.1 Programming Record P0906186 Issue 02 Room/desk information Setting that allows the install er to assign sets to a room. Show set:_ Indicate the set you wish t o configure. Room #:_ Indicate the room associated with the set.
Page 69 P0906186 Issue 02 Compact ICS 4.1 Programming Record Software Keys In this section, you can acces s optional features and se rvices. SysID This number can be viewed on a ny M7324 or M7310 tele phone dis play. R ecord the numbe r, which y ou will be ask ed to pr ovide w hen you call th e Nortel Cust omer Re sponse Ce nter.
Page 70 Compact ICS 4.1 Programming Record P0906186 Issue 02 Loop DN Designate one of the ISDN DNs assigned to the loop as the main IS DN DN. Cd2 on KSU Select the type of cartr idge or card that occupies th e secon d slot in th e ICS (The slo ts are numbere d from left to righ t).
Meridian, Norstar , and Companion are trademarks of Nortel N etworks Corporation. Meridian Norstar Business Communication System is manufactured by N ortel Networks Corporation.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Nortel Networks ICS 4.1 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Nortel Networks ICS 4.1 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Nortel Networks ICS 4.1, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Nortel Networks ICS 4.1 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Nortel Networks ICS 4.1, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Nortel Networks ICS 4.1.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Nortel Networks ICS 4.1. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Nortel Networks ICS 4.1 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
