Manuel d'utilisation / d'entretien du produit 6510 du fabricant NetComm
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Release 1.5 TELEPHONE USER GUIDE.
NOTICE The information contained in this docu ment is believed to be accurate in all respects but is not warranted by Mitel Networks Corp oration (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries.
6510 UM T elephone User Guide 1 About This Guide In This Chapter . . . Document Overview on page 2 Intended Audience on page 2 Conventions on page 2 Contacting Mitel Networks on page 3.
2 6510 UM T elephone User Guide About This Guide Document Overview This guide pr ovides detailed instruct ions on using the Mitel Networks™ 6510 Unified Messaging (UM) softwar e on your telephone. Intended Audience This guide is intended for anyone using the 6510 Unified Messaging softwar e over the telephone.
6510 UM T elephone User Guide 3 About This Guide Contacting Mitel Networks Contact us by mail at: Mitel Networks Corporatio n 350 Legget Drive Ottawa, ON K2K 2W7 Contact us by phone: T e l: 613-592-2122 Fax: 613-592-4784 Contact us on the W eb: www .mitel.
4 6510 UM T elephone User Guide About This Guide.
6510 UM T elephone User Guide 5 Introduction In This Chapter . . . Overview on page 6 Summary of Features on page 6.
6 6510 UM T elephone User Guide Introduction Overview The 6510 Unified Messaging server simplifies the way that you handle your messages. Think of it as your ow n personal r eceptionist.
6510 UM T elephone User Guide 7 CHAPTER 1 Accessing a Mailbox In This Chapter . . Overview on page 8 Before Y ou Begin on page 8 Using the T utorial on page 8 Accessing Y our Mailbox on page 9.
8 6510 UM T elephone User Guide Accessing a Mailbox Overview Many of the 6510 UM featur es are availabl e by using a telephone keypad. If you ar e already familiar with the 6510 UM system , you can barge throu gh the voice prompt s.
6510 UM T elephone User Guide 9 Accessing a Mailbox The tutorial is divided into thr ee sections: • Passwor d: This tutoria l section guides yo u through the passw ord setup pr ocess. Note: The initial default password is 1111. It must be changed to ensure pri vacy .
10 6510 UM T elephone User Guide Accessing a Mailbox 3. Enter your mailbox number . The mailbox number is wh at other users enter to reach you or leav e you a message . Y our System Administrator will provide you with your personal mailbox number . 4.
6510 UM T elephone User Guide CHAPTER 2 Main Menu In This Chapter… Main Menu Options on page 12 Listening to Un read Message s on page 14 Listening to Read Messages on page 16 Making a Messa ge on p.
12 6510 UM T elephone User Guide Main Menu Main Menu Options The Main Menu is the starting point for accessing and customizing the folders within your mailbox to operate specifically to your needs. Y ou must first log in to the system befor e you are able to r each the Main Menu.
6510 UM T elephone User Guide 13 Main Menu Option Name Function P (7) Play V oice and E-mail Messages This option sends you to the Message Menu and allows you to play your Unread and Read mes - sages. M (6) Make a New Message This op tion allows you to recor d and send a message to a user (or list of users).
14 6510 UM T elephone User Guide Main Menu Listening to Unread Messages Y ou can listen to all Unr ead (new) messages in your Inbox. T o listen to unread messages: 1.
6510 UM T elephone User Guide 15 Main Menu Note: Ther e are also options for which you a re n ot prompted. These are as follows: Key Function 1 Play message timestamp and envelope information 8 Skip m.
16 6510 UM T elephone User Guide Main Menu Listening to Read Messages Y ou can listen to all Read (saved ) messages in your Inbox. T o listen to read messages: 1.
6510 UM T elephone User Guide 17 Main Menu Note: Ther e are also options for which you a re n ot prompted. These are as follows: Key Function 1 Play message timestamp and envelope information 8 Skip m.
18 6510 UM T elephone User Guide Main Menu Making a Message Y ou can send a single m essage to indivi dual users or to a list of users using a distribution list. T o send a message: 1. In the Main Menu, press M (number 6 on the keypad) . The system prompts you to enter the recipient’ s mailbox number .
6510 UM T elephone User Guide 19 Main Menu 6. After recording the message, you are prompted with the following options: 7. Select the desired action to continue. 8. If you have selected the Messag e Addressing Options, then you will be prompted with the following menu: 9.
20 6510 UM T elephone User Guide Main Menu.
6510 UM T elephone User Guide 21 CHAPTER 3 Message Menu In This Chapter… Message Menu Options on page 22 Answering a Message o n page 24 Forwarding a Message o n page 25.
22 6510 UM T elephone User Guide Message Menu Message Menu Options The Message Menu allows you to manage your messages a ccor ding to your specific needs. Once you have listened to a read or unr ead message, you are promp ted by the following options in the Message Menu.
6510 UM T elephone User Guide 23 Message Menu Note 2: While listening to a message, you can activate several playback options by using the asterisk key (*) followed by a keypad number or sy mbol.
24 6510 UM T elephone User Guide Message Menu Answering a Message Y ou can reply to a message that was sent to your mailbox by a user on the 6510 UM system. Note: Y ou cannot r eply to a voice message fr om an outside caller . T o answ er a message: 1.
6510 UM T elephone User Guide 25 Message Menu Forwarding a Message Y ou can forwar d a message to another user or list of users, either with a comment or without one. Forwarding a Message with a Comment A forward ed message can include a separate message (known as a comment) that is attached to it.
26 6510 UM T elephone User Guide Message Menu 3. Press 1 to forward the message with a comment. 4. Record the comment, and then press # . The system prompts you with the following options: 5. Select the desired action to continue. 6. If you have selected the Messag e Addressing Options, then you will be prompted with the following menu: 7.
6510 UM T elephone User Guide 27 Message Menu Forwarding a Message without a Comment Y ou can forwar d a message to another user or a list of users w ithout any comments attached to it. T o forwar d the message: 1. After listening to a message, press G (number 4 on the keypad) to forward the message.
28 6510 UM T elephone User Guide Message Menu.
6510 UM T elephone User Guide 29 CHAPTER 4 User Options Menu In This Chapter… User Options Menu on page 30 Changing a Greeting on page 31 Recording Y ou r Name on page 34 Changing Y our Passcode on .
30 6510 UM T elephone User Guide User Options Menu User Options Menu The User Options menu provides featur es to customize your mailbox accor ding to your specific p refer ences and needs. T o access this menu, press U ( number 8 on the keypad) fr om the Main Menu.
6510 UM T elephone User Guide 31 User Options Menu Changing a Greeting The Greeting Options menu allows you to r ecord your personal and active greetings . While in the User Options Menu, press G (number 4 on the keypad) to access the following options: T o change your Primary Person al Greeting: 1.
32 6510 UM T elephone User Guide User Options Menu T o change your Busy Gr eeting: 1. Press B (letter 2 on the keypad) to acce ss your busy g reeting. 2. Follow the prompts to record a new greeting. Note: The system will automatically begin playing your gr eeting as it was last r ecorded.
6510 UM T elephone User Guide 33 User Options Menu T o recor d and change the Status Gr eetings: The 6510 UM system allows you to reco r d several greetings based on your availability status. Y our status can be enabled fr om the Client Manager desktop application.
34 6510 UM T elephone User Guide User Options Menu Recording Y our Name T o recor d name pro mpt: 1. In the User Options Menu, press N (number 6 on the keyp ad). 2. Press 2 to record your name prompt. 3. Record the prompt and then press # . 4. Press 1 to accept, 2 to re-record, 3 to delete, or 4 to review the prompt.
6510 UM T elephone User Guide 35 User Options Menu Creating a Distribution List T o create a distribution list: 1. In the User Options Menu, press L (number 5 on the keyp ad). The system pr ompts you with the following options: 2. Press A (letter 2 on the keypad) to add a distrib ution list.
36 6510 UM T elephone User Guide User Options Menu Modifying a Distribution List T o modify a distribution list: 1. In the Distribution List menu, press M (number 6 on the keypad). 2. Enter the distribution list number . The system will play back the distribution name that you previously reco rded.
6510 UM T elephone User Guide 37 User Options Menu Fax Delivery Options With the 6510 UM system, you can send faxes directly in to a user’ s mailbox. The user can then access t he fax throu gh the telephone and print it to a fax machine. 1. In the User Options Menu, press F (number 3 on the keyp ad).
38 6510 UM T elephone User Guide User Options Menu Setting Notification Options 1. T o set your Notification Options, press N (number 6 on the keypad). The system pr ompts you with the following options: 2. Select the desired action and follow the system prompts to set up your Notification Options.
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Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté NetComm 6510 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du NetComm 6510 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation NetComm 6510, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le NetComm 6510 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le NetComm 6510, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du NetComm 6510.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le NetComm 6510. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei NetComm 6510 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
