Manuel d'utilisation / d'entretien du produit S10 du fabricant NCR
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S10 Desk top S erver User Guide BST0-2139-50 Issue 2 10/96.
The product described in this book is a licensed product of NCR Corporation. Adaptec, the Adaptec logo, AHA, Altra, AVA, EZ-SCSI, SCSISelect, and SlimSCSI are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. IBM, AT, OS/2, and Micro Channel are registered trademarks of International Business Machines Corporation.
NCR S10 Desktop Server User Guide v Contents Chapter 1 System Overview Whe r e t o S tar t ............................................................... 1- 1 Syst em Fe atu r es ............................................................ 1- 3 Documentation Set .
Contents vi NCR S10 Desktop Server User Guide Remo vi ng an E xpansi on Boa r d ........................... 2-31 Chapter 3 Understanding the CPU B o ards Syst em B aseb oar d Suppo rt .......................................... 3- 1 In s ta llin g C P U B oa rds .
Contents NCR S10 Desktop Server User Guide vii C0000h - C7FFFh (V ide o BIOS) ........................... 4- 15 Guaranteed Acc ess T ime (Parity M em ory Onl y) ......................................................... 4 -1 5 Highest Priority Device for PCI Arbitration (P ari ty Memor y On ly) .
Contents viii NCR S10 Desktop Server User Guide A void i ng Reso ur ce Conf l ic ts ............................... 5-1 7 Opt io ns .................................................................. 5 -1 8 Appendix A 200-W att Power Supply Requirements T ypes of Pow er Suppl y Requir ement s .
Contents NCR S10 Desktop Server User Guide ix Configuring the Mem ory and Other Ba seb oa r d S et ti ngs ................................... C-20 Conf igur in g the Myl ex RAID Arr ay G r oup ...... C-22 Appendix D System Support Log Pr efa ce ......
Contents x NCR S10 Desktop Server User Guide.
Preface NCR S10 Desktop Server User Guide i Pr ef ace This book provides information about the installati on, set up , configuration, and operation of the server . It s g oa l is to fam iliariz e y ou wit h t h e s y s t e m a n d to provi de a r efer ence to answer your future questions.
Preface ii NCR S10 Desktop Server User Guide Append ix B – d esc ri b es er r or messa ges Appendi x C – d esc rib es sample c onfigur ati ons Appendi x D – pr ovi des c ompl ete support inf or .
Preface NCR S10 Desktop Server User Guide i ii Products bear in g t h e C E la be l fu lfill th e requ ireme n t s of the EMC direc tive (89/336/EEC) and the Low V ol tage dir ective ( 73/23/EEC) issued by the Eu ropean Commi ssio n.
Preface iv NCR S10 Desktop Server User Guide.
System Overview Where to Start NCR S10 Desktop Server User Guide 1-1 Wher e to Start When y ou in s t all a n d con fig ure yo u r s erve r , p erform the followin g s te p s .
System Overview Where to Start 1-2 NCR S10 Desktop Server User Guide Step What to Do How to Do It Where to Find Information 4 Config u re the SCSI adapters and drives Use the Adaptec SCSI adapter firm.
System Overview System Features NCR S10 Desktop Server User Guide 1-3 System Features Thi s sect io n de scr i be s majo r syst em f ea tur es. The system ha s the fo ll ow ing mi nimum fe atur es: .
System Overview Documentation Set 1-4 NCR S10 Desktop Server User Guide Docume nta tion S e t The followin g docu m en t s a re inclu de d wit h y ou r sys tem to help you ins tall, upg rade, m aintain, and tr oubleshoot you r sy s tem . Keep all documentation together in a safe place.
System Overview Documentation Set NCR S10 Desktop Server User Guide 1-5 documentation that co mes with your operating syste m..
System Overview Getting Additional Help 1-6 NCR S10 Desktop Server User Guide Getting A dditiona l Help If yo u nee d ad di ti ona l h el p, r ef er to Appendi x D of thi s book.
Installing the System Overview NCR S10 Desktop Server User Guide 2-1 Overview This chapter contains information ab out the follow ing: • Syst em board featur es • ESD precautions • Major c ompon.
Installing the System System Board Features 2-2 NCR S10 Desktop Server User Guide System Boa rd Fea tures Thi s hi gh- perf ormanc e system b oa r d suppo rt s the Intel Pent iu m™ mi cr opr ocesso r . The ma in system b oar d d oe s not contai n the CPU and the s econd-level cache.
Installing the System ESD Precautions NCR S10 Desktop Server User Guide 2-3 ESD Pr ecaution s T o avoid damaging electr onic equipmen t from electr os tatic discharge (ESD), always observe the following p recau t ion s be fore ins t a llin g a n y s y s te m co mponent: 1.
Installing the System Major Components 2-4 NCR S10 Desktop Server User Guide Major C omponents The system bo ar d has th e f ol lo wi ng maj or co mpone nts: • Four 7 2- pin S IMM soc ket s la be le.
Installing the System Major Components NCR S10 Desktop Server User Guide 2-5 Figure 2-1 System Board Layout PCI Sl ots JP4 JP2 JP6 JP3 JP1 JP5 COM 1 COM 2 Para llel Port Inte rf ace Dis kette Drive In.
Installing the System Major Components 2-6 NCR S10 Desktop Server User Guide 3. Gently press th e cap over the p ins . T able 2-1 l ists the s ys tem board jumpers and their corr esponding s ettings .
Installing the System Upgrading the Memory NCR S10 Desktop Server User Guide 2-7 Upgrading the M e mory Y ou c an upgra de the syst em memo ry b y ad di ng singl e in li ne me mor y mod ule s (S IMMs) i nto the SIMM so cke ts or by c hanging t he S IMMs fo r a high er memor y conf iguration.
Installing the System Upgrading the Memory 2-8 NCR S10 Desktop Server User Guide • Y ou may c omb ine di f fe r ent types o f S IMMs fo r a particular memory conf iguration as long as the SIMMs i n ea ch ba nk ar e of the same t ype. • Alw ays i nsta ll SIMMs i n pai rs.
Installing the System Installing SIMMs NCR S10 Desktop Server User Guide 2-9 Installing SIM Ms Read the “ESD P recaut ion s ” s e ction e arlie r in th is chapter befor e proceeding. T o i nstal l a SIMM, f ol l ow the se st eps: 1. Sl i p a SIMM a t a 45 o angle into a socket wi th the co mpone nt si de fa ci ng d ow n.
Installing the System Installing SIMMs 2-10 NCR S10 Desktop Server User Guide Al wa ys inst al l SIMMs sta rt in g wi th Ban k 0 an d in pairs. F or ex am p le, for a total mem ory of 8 M B, in stal l tw o 4 MB SIMMs i n sock ets 0 and 1 o f B ank 0 .
Installing the System Installing SIMMs NCR S10 Desktop Server User Guide 2-11 2. Pr ess the SIMM do w nwa r d at a bo ut a 45 o angle. 3. Pul l t he S IMM ou t of the soc ket. Recon fig u re the s y s t em aft er in s ta llin g or rem ov in g SIMMs. T o rec onfigure the sys tem, follow thes e s tep s : 1.
Installing the System SCSI Feature 2-12 NCR S10 Desktop Server User Guide SCSI Fea tur e The system bo ar d fe atur es a si ngl e- chi p Fast and W ide SCSI -2 ho s t ada p te r th a t ad ds SC SI I / O cap ability t o th e syste m.
Installing the System Rear Panel Features NCR S10 Desktop Server User Guide 2-13 Rear Panel Features Figure 2-4 illustrates the rear panel features. Figure 2-4 Rear Panel Features Par alle l Po rt COM.
Installing the System Rear Panel Features 2-14 NCR S10 Desktop Server User Guide T able 2-3 l ists the functions of the r ear panel co mponents. Feature Function Power Socket Connects the power cable to the system. COM 1 (9-pin serial) Connects peripherals using a 9-pin serial interface.
Installing the System Opening the System NCR S10 Desktop Server User Guide 2-15 Opening the System Read the “ESD P recaut ion s ” s e ction e arlie r in th is chapter befor e proceeding. T o open th e s y s tem , follow these steps : 1. T urn of f the system a nd unpl ug al l c ab l es.
Installing the System Opening the System 2-16 NCR S10 Desktop Server User Guide 5. Detach the fr ont p anel and set it aside. Figure 2-5 Removing the Front Panel and Cover 6.
Installing the System Opening the System NCR S10 Desktop Server User Guide 2-17 Check that the key lock is in the “u nlocked” position. Otherwise, y ou cannot remove the top cove r . 7. Unlock and pr ess the holding tabs outward to r elease the top cover from the unit.
Installing the System Installing Drives 2-18 NCR S10 Desktop Server User Guide Installing Drives Read the “ESD Precautions” section earlier in this chapter before proceeding. The system has r oom f or six ma ss-st or age d evi ces, suppor ting a maxi mum of t he f ol lo wi ng: • Three 3.
Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-19 2. Lift up the drive frame. 3. Attach the drive to the dri ve frame using four scr ew s.
Installing the System Installing Drives 2-20 NCR S10 Desktop Server User Guide 4. Re-install the drive frame in the sy s tem un it. 5. Match the r ed stripe on the drive cable w ith pin 1 on the driv e con n ect or a n d p lug it in . 6. Plug t he pow er supply c ab le into the powe r connector on the rear of the drive.
Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-21 T o in s t a ll a 5 . 25 -in ch p e rip h e ra l driv e, follow th e s e ste ps: 1.
Installing the System Installing Drives 2-22 NCR S10 Desktop Server User Guide 5. Slide th e driv e in to th e dr ive h ou s in g . Secu re it wit h fo ur sc r ews on bo th si de s of the dr ive housi ng. 6. Re-attach the drive f rame. 7. Re-in s t all t h e dr iv e h o u s in g in t h e s y s te m u n it .
Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-23 9. Plug t he pow er supply c ab le into the powe r connector at the r ear of the drive. The c onne c tor i s slo tte d so it fi ts onl y i n one dir ection. 10. Replace the sys tem top and front co vers.
Installing the System Installing Drives 2-24 NCR S10 Desktop Server User Guide 5. Secur e the second drive to the top of the drive frame . Figure 2-13 Installing Fixed Disk Drives 1 3 4 5 2 6. Replace the sys tem top and front co vers. A ne w f ixe d di sk must b e physi c al ly formatted, pa rtitioned, and logically formatted before us e .
Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-25 7. Run Setu p to reconf igure the system and to format the fi xed di sk, if nec essary . To install a tape drive, follow these steps: 1. Unplug all cables connected to the drives.
Installing the System Installing Drives 2-26 NCR S10 Desktop Server User Guide Use the plastic clip to pr event the disk drive and power ca bl es fr om cl utt eri ng t he spac e insi de the system uni t and in t erfe rin g wit h th e lin k bar . 1. Uncli p the plastic c lamp.
Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-27 3 2 1 Figure 2-14 Managing the Disk Drive and Power Cables.
Installing the System Installing and Removing Expansion Boards 2-28 NCR S10 Desktop Server User Guide Installing and Removing Expan sion Bo ar ds Thi s sect io n de scr i be s in det ai l the steps n eed ed to ins t all e x p an s ion boa rds in t h e s y s t em .
Installing the System Installing and Removing Expansion Boards NCR S10 Desktop Server User Guide 2-29 Figure 2-15 Expansion Board Connectors ISA boar d EISA board PCI board To install an expansion board, follow these steps: 1.
Installing the System Installing and Removing Expansion Boards 2-30 NCR S10 Desktop Server User Guide 2. Remove a bracket fr om any em pty exp ans ion slot. Save the scr ew to secure the new boar d. Keep the bracket for f uture use. See F igu re 2-16.
Installing the System Installing and Removing Expansion Boards NCR S10 Desktop Server User Guide 2-31 3. Ge ntl y inse rt the bo ar d int o a n expa nsio n sl ot. Ma ke sure the boar d is s ecurely seated. See F igu re 2-17. 4. Secur e the boar d with the bracket scr ew .
Installing the System Installing and Removing Expansion Boards 2-32 NCR S10 Desktop Server User Guide.
Understanding the CPU Boards System Baseboard Support NCR S10 Desktop Server User Guide 3-1 System Baseboar d Support The syste m ba seb oa r d has o ne CPU bo ar d slo t t hat sup ports thes e two ty.
Understanding the CPU Boards Installing CPU Boards 3-2 NCR S10 Desktop Server User Guide Installing CPU Boa r ds If you order ed a CPU board fac tory-ins talled, y ou m a y skip t hi s cha pter . If you must in stal l a CPU b oa r d i n your system, r ead al l o f t his i nfor mati on.
Using the BIOS Setup Utility When to Use the BIOS Setup Utility NCR S10 Desktop Server User Guide 4-1 When to Use the BIOS Setup Utility Most systems a r e a lr eady c onfi gur ed b y the manu facturer or the dealer .
Using the BIOS Setup Utility When to Use the BIOS Setup Utility 4-2 NCR S10 Desktop Server User Guide mess a ges , check the comp u ter’ s internal battery . If the battery is dead or not properly connected, the sys tem cannot r etain c onfiguration val ues in CM OS RAM .
Using the BIOS Setup Utility Entering Setup NCR S10 Desktop Server User Guide 4-3 Entering Setup Pow er up the system . When the “Pr ess Ctrl -Alt -E sc ke y to ente r S etu p” messa ge di splays, pr ess the ke y combina tion [C ont rol] + [Alt] + [Es c] to en t er Se tu p .
Using the BIOS Setup Utility Basic System Configuration 4-4 NCR S10 Desktop Server User Guide Basic System Configuration Sel ect B asi c S ystem Co nfi gura ti on to in put confi guration values s uch as date, time, and disk ty pes . Figur e 4- 2 sho ws P age 1 of the Basi c Syste m Conf igura tio n menu.
Using the BIOS Setup Utility Basic System Configuration NCR S10 Desktop Server User Guide 4-5 2. Pr ess the [Page D own] key to move to the nex t page, or p ress the [Page Up ] key to return to the pr ev io us page.
Using the BIOS Setup Utility Basic System Configuration 4-6 NCR S10 Desktop Server User Guide The r eal-time cl ock keeps the s y s tem date and time. After setting the date and time, y ou need not enter the m eve ry ti me yo u tur n on t he syste m unit .
Using the BIOS Setup Utility Basic System Configuration NCR S10 Desktop Server User Guide 4-7 • Second 00 to 59 T o enter the confi guration value for the fi rst disk ette drive (dri ve A), highlight the Dis kette D rive A parameter . Press the left- or right-arr ow key to view the options and s elect the appropriate value.
Using the BIOS Setup Utility Basic System Configuration 4-8 NCR S10 Desktop Server User Guide type o f yo ur IDE fi xed d isk d uri ng PO ST . Y o u can see your IDE f ixed di sk val ues w hen you ent er the B IOS Utilit y . Cylinder Head Sector Fixed Disk 0 (xx MB) [Auto] xx xx xx Y ou can save the values un der the op tion User .
Using the BIOS Setup Utility Basic System Configuration NCR S10 Desktop Server User Guide 4-9 T o use th e Us er option, follow these step s : 1. Highlight the User option. 2. T ype i n t he numb er of c yli nde rs, he ad s, and sec tor s of the ID E fixed dis k .
Using the BIOS Setup Utility Basic System Configuration 4-10 NCR S10 Desktop Server User Guide The Commu nication Settings parameters let you s et the baud rate, parity , s top bit and data length for the first serial port (COM 1).
Using the BIOS Setup Utility Basic System Configuration NCR S10 Desktop Server User Guide 4-11 ti me. Th is r esults i n b ett er fi xed d isk pe rf or manc e. T o use th is f eat ur e, yo ur f ixe d di sk must suppo rt t he advanced PIO mode. I f not, s et this to Dis abled.
Using the BIOS Setup Utility Basic System Configuration 4-12 NCR S10 Desktop Server User Guide Thi s par ame ter al lo ws t he syst em to b oot fa ster b y skippi ng so me PO ST r out ine s. If e nab l ed, i t se ts the Syst em Sp eed to H igh, and ena bl es S had ow RAM, and primary- and second-level c ache.
Using the BIOS Setup Utility Advanced System Configuration NCR S10 Desktop Server User Guide 4-13 Advan ced System Configur ation Select the Advanced System C onfiguration option to co nfi gure t he syst em memo ry . Figur e 4-4 show s Page 1 of the Advanced System C onfiguration menu.
Using the BIOS Setup Utility Advanced System Configuration 4-14 NCR S10 Desktop Server User Guide The add r ess E0000h - FFFFFh is fo r system BIOS and C0000h - C7FFFh i s for shadow ing vi deo BIOS . The r ema ini ng addr ess ra nges a r e f or I/O RO M fu nct io ns.
Using the BIOS Setup Utility Advanced System Configuration NCR S10 Desktop Server User Guide 4-15 system BIOS to run d ir ec tl y fr om the ca ch e memo ry . The syste m ope ra tes f aster . Whe n set to No n-c ache ab le , it le ts th e syste m BIO S ru n fr om RAM.
Using the BIOS Setup Utility Advanced System Configuration 4-16 NCR S10 Desktop Server User Guide • Rotation – each of the mas ter devices obtains the PCI b us w hen i ts turn to ow n the b us co mes. In thi s option, all the master devices have the sam e priority on PCI bus o wner ship.
Using the BIOS Setup Utility PCI System Configuration NCR S10 Desktop Server User Guide 4-17 PCI System Configuration Figure 4-5 shows the screen that appears when you sel ec t th e PCI S ystem Conf igur at io n menu f ro m the BIOS U t ility m en u .
Using the BIOS Setup Utility PCI System Configuration 4-18 NCR S10 Desktop Server User Guide PCI de vi ce s suppor t th e “palette snooping” technique that enables the devic e to contr ol ac cess to their palette r egi ste rs.
Using the BIOS Setup Utility System Security Setup NCR S10 Desktop Server User Guide 4-19 System Security Setup The Setup p rogram has a nu m ber of security features to prevent unauthorized acc ess to the s ys tem and its data. Enter the Setup p rogram and select Sys tem Security .
Using the BIOS Setup Utility System Security Setup 4-20 NCR S10 Desktop Server User Guide T able 4-1 l ists the functions of the drive contr ol settings .
Using the BIOS Setup Utility System Security Setup NCR S10 Desktop Server User Guide 4-21 ef fec t o nl y if the di skett e a nd f ixe d d isk c ont r ol lers a r e not di sab le d th r ough j umper sett ings.
Using the BIOS Setup Utility System Security Setup 4-22 NCR S10 Desktop Server User Guide Ser ial Por t 2 Thi s par ame ter ena bl es se ri al por t 2 a nd se ts i ts ad dr ess.
Using the BIOS Setup Utility System Security Setup NCR S10 Desktop Server User Guide 4-23 T o deactivate the parall el port, select the Disabled option. If y ou ins tall an add-on car d that has a parallel port wh os e add ress conflict s wit h th e p a ralle l p ort onboar d, the s y s tem au tomatically disables the onboar d function s.
Using the BIOS Setup Utility System Security Setup 4-24 NCR S10 Desktop Server User Guide This option lets you s et a p as s word to pr event un au th oriz ed acce s s to th e BI OS U tilit y . Setting a Pa sswor d T o se t a passw or d, fo l lo w t hese ste ps: 1.
Using the BIOS Setup Utility System Security Setup NCR S10 Desktop Server User Guide 4-25 unaut hor ize d use rs. On ce you set thi s passwo r d, you hav e to type it w heneve r yo u bo ot the system. T o se t th e pow er -o n passw or d, fo ll ow th e same pr oc edur es a s in se tti ng the se tup passw or d.
Using the BIOS Setup Utility Loading Setup Default Settings 4-26 NCR S10 Desktop Server User Guide Loading Setup Default S ettings This param eter loads the default values to the s y s tem confi guration parameters . The default values are the optimized confi guration settings for the sy s tem.
Using the BIOS Setup Utility Leaving Setup NCR S10 Desktop Server User Guide 4-27 Leaving Setup Examine the sy s tem configuration values. When you ar e satisfied that all the values ar e corr ect, write them do wn. S to r e t he r eco r de d va lue s in a saf e pl ac e, suc h as in this manual.
Using the BIOS Setup Utility Fixed Disk Types 4-28 NCR S10 Desktop Server User Guide Fixed Disk T ypes T able 4-6 l ists values for the fixed disk typ es .
Using the BIOS Setup Utility Fixed Disk Types NCR S10 Desktop Server User Guide 4-29 Type Cylinders Heads Sectors Per Track 15 (reserved) 16 612 4 17 17 977 5 17 18 977 7 17 19 1024 7 17 20 733 5 17 2.
Using the BIOS Setup Utility Fixed Disk Types 4-30 NCR S10 Desktop Server User Guide Type Cylinders Heads Sectors Per Track 33 751 8 17 34 755 16 17 35 731 13 26 36 980 15 17 37 936 16 17 38 981 5 17 .
Using the BIOS Setup Utility Fixed Disk Types NCR S10 Desktop Server User Guide 4-31 Type Cylinders Heads Sectors Per Track 51 1001 15 17 52 1024 17 22 53 723 13 51 54 548 8 38 55 1013 4 41 56 929 15 .
Using the BIOS Setup Utility Fixed Disk Types 4-32 NCR S10 Desktop Server User Guide Type Cylinders Heads Sectors Per Track 69 1024 12 17 70 1024 13 17 71 1024 14 17 72 1024 2 17 73 1024 16 17 74 918 .
Using the BIOS Setup Utility Fixed Disk Types NCR S10 Desktop Server User Guide 4-33 Type Cylinders Heads Sectors Per Track 87 976 5 17 88 745 4 28 89 747 2 28 90 782 2 1Bh 91 985 13 32 92 816 15 32 9.
Using the BIOS Setup Utility Fixed Disk Types 4-34 NCR S10 Desktop Server User Guide.
Using the System Utilities Identifying the System Utilities NCR S10 Desktop Server User Guide 5-1 Identifying the System U tilities This chapter contains information ab out the sy s tem utilit ie s th a t are u s e d wh en up g ra d in g y ou r s y s t e m .
Using the System Utilities Using the AFlash BIOS Utility 5-2 NCR S10 Desktop Server User Guide Using the AFlash BIOS U tility This s ection con t ain s inform ation on u s ing th e AF la s h BIOS u t ilit y .
Using the System Utilities Using the AFlash BIOS Utility NCR S10 Desktop Server User Guide 5-3 • Loads the BI OS file to the buf fer - r eads the s p ecified file fr om a disk ette to m em ory for futu re program use or for check only . I t s up p orts the 64 KB, 128 KB, 192 KB or 256 KB f iles.
Using the System Utilities Using the AFlash BIOS Utility 5-4 NCR S10 Desktop Server User Guide 7. Select Progr am F l as h Me m or y to eras e the current BIOS, and p rogram F las h R OM . Do no t tur n o ff syste m po wer while F lash B IOS is progr amming .
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-5 Using the EISA Conf iguration Utility The EI SA C on fig ur at ion U tilit y (EC U) con fig ures y ou r computer and the boards or options added to the syste m.
Using the System Utilities Using the EISA Configuration Utility 5-6 NCR S10 Desktop Server User Guide T o in s t a ll an e x p an s ion boa rd, follow t h e s e s t e p s : 1. Run EC U and s p ecify boar d parameters . 2. Configure the boar d. 3. Ins tall the boar d.
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-7 3. The Advanced Configuration Menu displays. 4. Pr ess any key t o c ont in ue.
Using the System Utilities Using the EISA Configuration Utility 5-8 NCR S10 Desktop Server User Guide The ECU is a menu -driven program or ganized into a mai n menu and v ar io us subme nus, w it h hel p sc r ee ns for all options . T able 5-1 descri bes the menu items and their su bmenus .
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-9 Menu Item Submenu Function Remove Selects the current board and removes it from the current config.
Using the System Utilities Using the EISA Configuration Utility 5-10 NCR S10 Desktop Server User Guide Menu Item Submenu Function Software Settings Selects the current board or option and displays inf.
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-11 Figure 5-1 shows the System C onfiguration Overview menu. It di spla ys a gr aphi ca l o ve rvi ew of th e b oar ds and options ins talled in your compu ter .
Using the System Utilities Using the EISA Configuration Utility 5-12 NCR S10 Desktop Server User Guide The confi guration options are used to do the follow ing: • Change r eso ur ce s or func ti ons.
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-13 Memo ry i s not co nfi gure d au toma ti ca ll y . The syste m adm inis tra tor m us t u s e th e EI SA C on fig ura t ion u t ilit y (ECU) to configure the system m anu ally .
Using the System Utilities Using the EISA Configuration Utility 5-14 NCR S10 Desktop Server User Guide If yo ur syst em c ome s co nfi gur ed w it h 16 MB or mor e of system memor y , and your syste m.
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-15 If yo ur syst em ha s le ss than 64 MB of system memory , s ubtract 16 MB from the amount of total sys tem m emory and enter that value in this field.
Using the System Utilities Using the EISA Configuration Utility 5-16 NCR S10 Desktop Server User Guide If your s ys tem has less than 128 M B of sy s tem memory , s u btract 64 MB from the amount of total sys tem m emory and enter that value in this field.
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-17 If t he syst em uses r esour ces n eed ed by a n ISA opti on , you have to rele ase thos e resourc es and real locate other r eso ur c es to the system.
Using the System Utilities Using the EISA Configuration Utility 5-18 NCR S10 Desktop Server User Guide Starting t he E CU From a Fixed Disk Alth ou g h we recomm en d th a t y ou s t ar t t h is u t ility from the System C onfiguration diskette, y ou can start the utilit y from y ou r fix ed dis k if y ou h a v e M S-D OS ins t alle d on it.
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-19 T able 5-2 describ es the ECU p aram eters . Table 5-2 EISA Configuration Utility Parameters Parameter Function Description /B BIOS video mode This parameter causes all screens to be displayed using BIOS Int 10H calls.
Using the System Utilities Using the EISA Configuration Utility 5-20 NCR S10 Desktop Server User Guide A log o d is p lay s wh e n t h e u t ility beg in s . P res s a n y k e y to di spla y a W el c ome scr een. Pr ess [ Ente r] to di spla y the mai n menu.
Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-21 The param eters are described in T able 5-3. The /B, /H, /M, and /K param eters are explained in T abl e 5-2.
Using the System Utilities Using the EISA Configuration Utility 5-22 NCR S10 Desktop Server User Guide.
200-Watt Power Supply Requirements Types of Power Supply Requirements NCR S10 Desktop Server User Guide A-1 T ypes of Power Supply Requ ir emen ts This appendix covers the inpu t and outp u t r equir ements of the 200-watt power supply .
200-Watt Power Supply Requirements Input Requirements A-2 NCR S10 Desktop Server User Guide Input Requir ements The follow ing repr esent th e inp ut requirements of the 200-watt power supp ly: • Maxi mum w ave fo rm har moni c di stor ti on sha ll be le ss than 5%.
200-Watt Power Supply Requirements Input Requirements NCR S10 Desktop Server User Guide A-3 T able A-1 indicates the 200-watt power supply inpu t r equirements.
200-Watt Power Supply Requirements Output Requirements A-4 NCR S10 Desktop Server User Guide Output Requir ements The follow ing repr esent th e ou tpu t requir ements of the 200-watt power supp ly: • Ripple and noise bandwi dth is fr om DC to 20 M Hz.
Error Messages Types of Error Messages NCR S10 Desktop Server User Guide B-1 T ypes of Err or Messages This app en dix exp lains th e diff erent types of error mess a ges and corr esp onding correcti ve measu res.
Error Messages Software Error Messages B-2 NCR S10 Desktop Server User Guide Softwa r e Erro r Messages Softwar e err or mess ag es are r eturned by your op erating system or a ppli cati on . The se messa ges typi cal ly o cc ur after you boot the operating s y s tem or when you run your appli cati on pr ogra ms.
Error Messages System Error Messages NCR S10 Desktop Server User Guide B-3 System Error Messages A syste m er r or messa ge i ndi ca te s a pr obl em w it h the co mpute r i tsel f . A message of thi s type n or mal ly appears during the p ower- on self-test, befor e the ope rat ing syst em pr ompt appea rs.
Error Messages System Error Messages B-4 NCR S10 Desktop Server User Guide Message Action Equipment configuration error Modify DRAM configuration to agree with one of the options in the memory configuration shown in Figure 4-4. Fixed disk controller error Run Setup.
Error Messages System Error Messages NCR S10 Desktop Server User Guide B-5 Message Action Press F1 to setup or other key to continue ..... Press [F1] and reconfigure the system. Real time clock error Check the RTC chip. If it is still good, run Setup.
Error Messages Correcting Error Conditions B-6 NCR S10 Desktop Server User Guide Correc ting E rror C ond itions As a ge ner al rul e, i f a n er r or messa ge says “ Pr ess F1 to contin u e , ” it is ca u s ed by a con fig ur at ion p roblem , whi ch c an be e asil y corr ected .
Error Messages Correcting Error Conditions NCR S10 Desktop Server User Guide B-7 If you are sure that your conf iguration values are c orr ect and your battery is in good condition, the prob lem may lie in a d am ag ed or d e fect iv e ch ip . In b ot h ca ses, c on tac t an aut ho ri ze d ser vi c e c ent er fo r assistance.
Error Messages Correcting Error Conditions B-8 NCR S10 Desktop Server User Guide.
Sample Configurations Types of Sample Configurations NCR S10 Desktop Server User Guide C-1 T ypes of Sample Configur ations T wo sa mple co nf igur ati ons ar e di scusse d i n thi s append ix: • Standar d Configuration • RAID Conf igur ati on Use the sample conf igurati ons to hel p conf igur e your syste m.
Sample Configurations Sample Standard Configuration C-2 NCR S10 Desktop Server User Guide Sampl e Stan dar d Configur ation A standard c onfi guration might consist of the foll owing: • Pentium 166 .
Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-3 3. Ins tall the SCSI C D -ROM drive in the bottom fr ont drive bay . 4. Connect power cabl es and SC SI cables to the 2 GB SCSI dis k drive an d th e SC SI C D -R OM drive.
Sample Configurations Sample Standard Configuration C-4 NCR S10 Desktop Server User Guide 5. Go to page 2 and s et p arameters as follows (in the or der indicated): Ha r d Di sk Bl oc k Mod e [Di sab .
Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-5 Do not s elect W rite Through for the Ca che Schem e. Selecting W rite Through for the C ache Schem e renders the system unusa bl e.
Sample Configurations Sample Standard Configuration C-6 NCR S10 Desktop Server User Guide 11. Pr ess [Esc ] to r etur n to the mai n menu in B IOS Setup. T o configur e the PCI adap ters , follow these steps: 1. Select PCI Sys tem C on fig u ration from the m ain menu in BI OS Setu p .
Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-7 • Set PCI s lot 3 to --. • Set the On Board SCSI to IR Q 1 1. • Set the VGA Palette Snoop to D isabled. • Set the On Boar d SCSI AIC-7870 to Enabled. • Set the Boot Drive to Enabl ed.
Sample Configurations Sample Standard Configuration C-8 NCR S10 Desktop Server User Guide 1. Press [C ont rol] + [A] wh en t h e followin g dis p la y s : Adaptec AIC-7870 BIOS v1.2 <<Press hot key for SCSI Select (TM) Utility>> (Refer to the Adaptec SCSI docum entation for additional information about these settings.
Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-9 Send Start Unit Command [yes] 5. Pr ess [En ter ] t o r etur n to pr ev io us menu. 6. Select Advanced Configuration Options and set the para m e te rs a s follows : Ho st Ada pte r B IOS ( Confi g Util .
Sample Configurations Sample Standard Configuration C-10 NCR S10 Desktop Server User Guide 1. In s ert t h e E I SA Config ura t ion U t ility in t h e d is k ett e drive. Obs erv e t h at th e EI SA C on fig ur at ion U t ilit y boots properly . 2. Select M5 fr om the Advanced Configuration menu.
Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-11 Mouse Port [Enab le d] Keyb oar d Port [Enab le d] Flo ppy Disk Co ntr oll er [E nab le d] IDE H DD Inte rf ac e [Di sab l ed] Par al l el Por t [E nab led as LP T1.
Sample Configurations Sample RAID Configuration C-12 NCR S10 Desktop Server User Guide Sa mple RA ID Configura tion A RA I D con fig u ra tion m ig h t con s is t of t h e followin g : • Penti um 16.
Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-13 co nnec te d to the Mylex P CI RAID ada pter shou ld be co nf igur ed a s SCS I ID 0, 1, an d 2, f or use i n a RAID co nfi gurati on. 2. Ins tall the SCSI C D -ROM drive in the bottom fr ont drive bay .
Sample Configurations Sample RAID Configuration C-14 NCR S10 Desktop Server User Guide 10. Insta ll the PCI RAID Ada pter in PCI slo t 3 . The procedur e is the sam e as th e procedur e for co nf igur in g the syst em se tti ngs i n the St and ar d Configu ration.
Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-15 Memo ry T est [E nab l ed] 6. Return to Page 1, and s et p aram eters as follows: Diskette D rive A [1.44 MB 3.5-inch] Diske tte Dri ve B [N one ] Fixe d Di sk 0 ( 0 MB) [ Non e] Fixe d Di sk 1 ( 0 MB) [ Non e] 7.
Sample Configurations Sample RAID Configuration C-16 NCR S10 Desktop Server User Guide 9. Pr ess [Esc ] to r etur n to the mai n menu in B IOS Setup. 10.
Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-17 • A vail able IRQ settings are 3, 4 ,5, 7, 9, 10, 1 1, 14, and 15. • T o make IRQ 3 a vai l ab le f or sel ec ti on, yo u must di sab l e Se ri al Po rt 2 i n the Syst em S ec ur it y menu.
Sample Configurations Sample RAID Configuration C-18 NCR S10 Desktop Server User Guide Whe n you f in ish, t he sc r een sho uld lo ok l i ke th e following : PCI IRQ Setting [Manual] INTA INTB INTC I.
Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-19 2. Select SC SI D is k U t ilit ies . Obs e rve th a t t h e information that displays for the 2 GB disk drive and the CD-ROM drive is correct. If a low- level format on the 2 GB dis k drive is n eeded, p erform it now .
Sample Configurations Sample RAID Configuration C-20 NCR S10 Desktop Server User Guide Extended BIOS T ranslation... [E nabled] Displ ay < CTRL -A> Message Duri ng BIOS I nitialization... [Enable d] Mu lt ip le LU N Su p p ort [Dis abled ] BIO S Su ppor t fo r Mo r e than 2 .
Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-21 2. Select M5 fr om the Advanced Configuration menu. Refer to Chap ter 5 for ins tru ctions on config u rin g t h e m em ory correctly . The PCI Adapter I RQ values entered bel ow do not set the IR Q level for PCI Adapters.
Sample Configurations Sample RAID Configuration C-22 NCR S10 Desktop Server User Guide Par al l el Por t [E nab led as LP T1...] Se ri al Po rt 1 [E nab led as Se ri al 1.
System Support Log Preface NCR S10 Desktop Server User Guide D-1 Preface This ap p endix in cludes th e forms to en ter comp lete r ec or ds fo r th e NCR S 10 Deskto p system.
System Support Log Preface D-2 NCR S10 Desktop Server User Guide This a p p en dix in clud es th e followin g s ect ion s : • Support Services - I n formation about NCR s u p p ort ser vi ce s • H.
System Support Log Support Services NCR S10 Desktop Server User Guide D-3 Support Services This s ect ion is for recording an d m a in t ain in g information about NCR s u p p ort s ervices.
System Support Log Support Services D-4 NCR S10 Desktop Server User Guide NCR o f f ers o n-si te system ha r dw ar e support . Chec k with y o u r local office for deta iled cove rag e h ou rs . Th ree su p p ort le v els are av a ilable , as lis t ed be low .
System Support Log Support Services NCR S10 Desktop Server User Guide D-5 T o p la ce a h ardware su p p ort ca ll, follow t h es e s te p s : 1. C a l l t h e h a rd w a re s u p p or t n u m be r y o u re c o rd e d o n the previ ous p ag e. Note that after- hours calls ar e subject to an extended coverage char ge.
System Support Log Support Services D-6 NCR S10 Desktop Server User Guide • R e c o rd a n y f a i l u re o r e r ro r i n f o r m a t i o n di spla yed . If appr opr ia te, r eco r d the e nti r e screen. • Perf or m a memo ry du mp of the syst em, i f possi bl e.
System Support Log Support Services NCR S10 Desktop Server User Guide D-7 Softwar e s u p port contract agreements ar e availab le to suppor t your lo ca l o per ati ng syste m envi r onment. Ask about these service products at the supp ort center . T o pl ace a sof tw ar e support ca ll , fol lo w t hese steps: 1.
System Support Log Hardware Records D-8 NCR S10 Desktop Server User Guide Hard ware Re c ord s This s ect ion is for recording an d m a in t ain in g ha rdware performan ce and s ervice rec ords.
System Support Log Hardware Records NCR S10 Desktop Server User Guide D-9 Mai nta in se par ate Ha r dw ar e Logs f or the r epair ser vi ce , preventi ve maintenance, su p port notes , and u pdates for system pe ri pher al s. For e xampl e, use a separ ate fo rm for each hard dri ve, p eriph eral drive, p lotter , an d pri nte r o n the system .
System Support Log Hardware Records D-10 NCR S10 Desktop Server User Guide.
System Support Log Hardware Records NCR S10 Desktop Server User Guide D-11 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time .
System Support Log Hardware Records D-12 NCR S10 Desktop Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time .
System Support Log Hardware Records NCR S10 Desktop Server User Guide D-13 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time .
System Support Log Hardware Records D-14 NCR S10 Desktop Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time .
System Support Log Hardware Records NCR S10 Desktop Server User Guide D-15 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time .
System Support Log Hardware Records D-16 NCR S10 Desktop Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time .
System Support Log Hardware Records NCR S10 Desktop Server User Guide D-17 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time .
System Support Log Hardware Records D-18 NCR S10 Desktop Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time .
System Support Log Software Records NCR S10 Desktop Server User Guide D-19 S o f t w are Re c ord s This s ect ion is for recording an d m a in t ain in g s oft wa re performan ce and s ervice rec ords.
System Support Log Software Records D-20 NCR S10 Desktop Server User Guide.
System Support Log Software Records NCR S10 Desktop Server User Guide D-21 Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product .
System Support Log Software Records D-22 NCR S10 Desktop Server User Guide Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product .
System Support Log Software Records NCR S10 Desktop Server User Guide D-23 Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product .
System Support Log Software Records D-24 NCR S10 Desktop Server User Guide Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product .
System Support Log Software Records NCR S10 Desktop Server User Guide D-25 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Res.
System Support Log Software Records D-26 NCR S10 Desktop Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Res.
System Support Log Software Records NCR S10 Desktop Server User Guide D-27 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Res.
System Support Log Software Records D-28 NCR S10 Desktop Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Res.
System Support Log Software Records NCR S10 Desktop Server User Guide D-29 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Res.
System Support Log Software Records D-30 NCR S10 Desktop Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Res.
System Support Log Software Records NCR S10 Desktop Server User Guide D-31 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Res.
System Support Log Software Records D-32 NCR S10 Desktop Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Res.
System Support Log Current System Configuration NCR S10 Desktop Server User Guide D-33 Curren t System Con figuration This s ect ion is for recording an d m a in t ain in g information about sys tem components and p eriph erals.
System Support Log Current System Configuration D-34 NCR S10 Desktop Server User Guide.
System Support Log Current System Configuration NCR S10 Desktop Server User Guide D-35 Adapter Bo ard Loc ations Recor d information about each adapter boar d installed in yo ur syst em.
System Support Log Current System Configuration D-36 NCR S10 Desktop Server User Guide.
System Support Log Current System Configuration NCR S10 Desktop Server User Guide D-37 Syste m Equipm ent List Page __________ Physical Path LDEV or LU Number Device Model Number Device Serial Number .
System Support Log Current System Configuration D-38 NCR S10 Desktop Server User Guide Syste m Equipm ent List Page __________ Physical Path LDEV or LU Number Device Model Number Device Serial Number .
System Support Log Current System Configuration NCR S10 Desktop Server User Guide D-39 Har dware Conf igura tion As you ma ke c hange s in the syst em, ma ke a l i stin g of the system’ s cur r ent I/O co nfi gurati on i n this se ct io n.
System Support Log Current System Configuration D-40 NCR S10 Desktop Server User Guide.
System Support Log Preventive Maintenance NCR S10 Desktop Server User Guide D-41 Preven tive Mainten ance This section i s for entering preventi ve maintenance activi ties. The primary p u rp os e of preventive maintenan ce is to keep unsc hed ule d in ter rupti ons to a mi nimum.
System Support Log Preventive Maintenance D-42 NCR S10 Desktop Server User Guide r equire mor e fr equent cleaning. U s e the P reventive T imet ab le W or kshee ts pr ovi ded to r ec or d the sche dul e.
System Support Log Preventive Maintenance NCR S10 Desktop Server User Guide D-43 T e rm inals and PC s Clean terminals and PCs and replace b atteries on a r egular basis . I f battery replacement is necessary , follow the proc edures in the documentation that came wi th your terminal or PC.
System Support Log Preventive Maintenance D-44 NCR S10 Desktop Server User Guide.
System Support Log Preventive Maintenance NCR S10 Desktop Server User Guide D-45 Preventi ve Mai n ten an ce T imetabl e W orksheet Y ear __________ Product Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov.
System Support Log Preventive Maintenance D-46 NCR S10 Desktop Server User Guide Preventi ve Mai n ten an ce T imetabl e W orksheet Y ear __________ Product Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov.
System Support Log Preventive Maintenance NCR S10 Desktop Server User Guide D-47 Preventi ve Mai n ten an ce Reference Sh eet Device Name Special Tools, Equipment, and Materials Preventive Maintenance.
System Support Log Preventive Maintenance D-48 NCR S10 Desktop Server User Guide Preventi ve Mai n ten an ce Reference Sh eet Device Name Special Tools, Equipment, and Materials Preventive Maintenance.
System Support Log Installation Records NCR S10 Desktop Server User Guide D-49 Installation Records This section is for attac hing information about the parts and co nf igur ati on of the system a s it wa s shippe d f r om the factory .
System Support Log Installation Records D-50 NCR S10 Desktop Server User Guide.
System Support Log Customer Support Agreement NCR S10 Desktop Server User Guide D-51 Customer Suppo rt Agr eement Attach a copy of your current c ust omer s u p p ort agreement here.
System Support Log Customer Support Agreement D-52 NCR S10 Desktop Server User Guide.
System Support Log List of NCR Support Telephone Numbers NCR S10 Desktop Server User Guide D-53 List of NCR Suppo rt T ele phone Numbers Thi s sec ti on c ont ai ns suppor t te leph one n umbe rs f or the United States and other areas of the w orld.
System Support Log List of NCR Support Telephone Numbers D-54 NCR S10 Desktop Server User Guide T oll numbers ar e marked with an asterisk (*). T oll-fr ee numbers are unavailabl e in those areas.
NCR S10 Desktop Server User Guide Index-1 Index Advanced PIO mode ......................................................... 4-10 AFlash BIOS ............................................................. i, 5-2 – 5-4 Auto-configuration mode .........
Index Guaranteed access time 4-15 Index-2 NCR S10 Desktop Server User Guide Guaranteed access time ..................................................... 4-1 5 Hard disk block mode ....................................................... 4-1 0 Hard disk size .
Index Video display 4-9 NCR S10 Desktop Server User Guide Index-3 Sample configurations ............................................ C -1 – C-22 Sample RAID Configuration ......................... C -12 – C-22 Sample Standard Configuration .......
Index Video display 4-9 Index-4 NCR S10 Desktop Server User Guide.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté NCR S10 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du NCR S10 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation NCR S10, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le NCR S10 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le NCR S10, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du NCR S10.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le NCR S10. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei NCR S10 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
