Manuel d'utilisation / d'entretien du produit 400 du fabricant Arkon
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Alcatel-Lucent 400 DECT Handset Alcatel-Lucent 300 DECT Handset Alcatel-Lucent OmniPCX Office Communication Server.
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User manual 3 how Thank you for choosing one of th e Alcatel-Lucent line of tel ephones, and for your confidence in Alc a tel - Luce nt . Yo ur ALcate l- Lucent 3 00 DECT Handse t or A l catel-Lucent 4 00 DECT Han dset offers you the latest d esign features avai lable from a modern telecommunica tions system.
Contents 4 Toc Precautions for use . . . . . . . . . . . . . . . . . . . . . . p.8 Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.10 1. Display and corresponding icons . . . . . . . . . . . p.12 1.1 Status icons . . . . . . . . . .
Contents 5 5. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27 5.1 Answering a nig ht or a general bell . . . . . . . . . . . . . . . . p.27 5.2 Individual pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 7. Programming your telephone . . . . . . . . . . . . . p.40 7.1 Initializing your voice mailbox . . . . . . . . . . . . . . . . . . . . p.40 7.2 Customizing your v oice greeting . . . . . . . . . . . . . . . . . . p.40 7.3 Modifying your persona l code .
Contents 7 10. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.59 10.1 Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.59 10.2 Characteristics of the mains power adapter . . . . . . . . . p.
Precautions for use 8 howtoc Reception OK (steady) The DECT features provided by your Alcatel system allow user mobility management via DE CT cordless tele phones. Radio coverage of the ALCATEL system is ensured by a network of radio terminals. The coverage area of a radio terminal is call ed a cell.
Precaution s for u s e 9 Operating conditions This terminal and the supporting radio equipmen t have been designed for use with an A lcatel OmniPCX Office system and have been officiall y approved for.
Your telephone 10 ! Hang up ! Return to first screen ! Switch off ringer ! Lock/unlock keypad (long press) ! Company directory ! Customizing your te lephone (long press) Microp hone 123 MARTIN Paul We.
11 Light • Green steady : handset charging • Green fast flashing: outside the radio field • Red slow flashing: message present ! Adjust audio volume ! Access MENU ! Confirm ! Display next select.
Display and corresponding icons 12 1 Other Your Reflexes telephone set featur es a display consisting of o ne line of icons and two lines of 16 alphanumerics characters. 1.1 Status icons The status ico ns are displaye d on the welcome screen and indicate the status of th e telephone.
Di s pla y and corre s pondin g icon s 1 13 1.2 Shortcut keys All features described he re below can be a ccessed by a long press on specific k eys ( OK :) It provides access to all the features availabl e on your system. Directories: manage your person al directory and access the company directory.
Display and corresponding icons 1 14 1.3 Call icons * In the event of a multiple call, the icons are given i ndices to represent the different parties Making a call Incoming call - ringing Call in pro.
Di s pla y and corre s pondin g icon s 1 15 1.4 How to read this guide These symbols can be su pplemented by small icons or texts. All defaul t or customized feature codes are given in the table of co.
Getting started 16 2 Other 2.1 Installing the battery pack • Installing the battery pack • To remove it Position the battery 'connectors' side as shown in the drawing (A). Terminate the installation of t he battery in its compartment by pressing as shown in the drawing (B ).
Gettin g s tarted 2 17 2.2 Charging your telephone battery Recharge your teleph one battery regu larly. The telephone can be on or off wh en recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, re move the battery and store it separately.
Getting started 2 18 2.3 Switching on your telephone If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn’t appear on the telephone display : • Check that you ’re in an area covered (if you’re not, move close to a radio terminal).
Using your telephone 3 19 Other 3.1 Making a call 3.2 To call from you r personal directory (Ind ividual number) dial the number required send the call speak hang up To make an external call, dial the outside line access code (9) before dialing your pa rty's number.
Using your telephone 3 20 3.3 Calling your party by name ( company directory) * If several names come up, you can refine the search by entering the successive letters (se cond, third, etc.) of the name you are look ing for. Press 1 when you do not know one of th e letters of the nam e.
U s in g y our telephone 3 21 3.5 Redial* 3.6 Requesting automatic callback if internal number is busy The telephone of the internal party you are try ing to contact is busy, and you want the per son to call you back as soon as they are free. redial select the no.
Using your telephone 3 22 3.7 During a call During a call and without losing the connection , there are several ways to access the options offered by your system, using: • the list of icons at the t.
During a call 4 23 Other 4.1 Placing a call on hold (HOLD ) 4.2 Making a second call 4.3 Answering a second call You are on call and a party is trying to contact you: you are on call the first call is.
During a call 4 24 4.4 Switching between two calls (Broker call) During a call, to recover the party on hold: 4.5 Transferring a call To transfer your call to another number: press the line key with icon to recover the call on hold You c an establish the identity of the waiting call without taking it by using the navigate-left-right key.
Durin g a call 4 25 4.6 Transfer a call to the voice mail box of an absent party During the call, you want to transfer your party to the voice mai lbox of another party. 4.7 Three-way conference with internal and/or external parties (conference) During a call, a sec ond call is on hold.
During a call 4 26 4.9 Store a number* To store the displayed number in t he personal directory wh ile on a call: *T key in the name: the keys in the keypad includ e letters that you can display by pressing t hem successively. Example: press '8' twice to display the letter 'U' .
Sharing 5 27 Other 5.1 Answering a night or a general bell When the att endant is absent, in coming external calls ar e forwarded to a general bell. Yo u can answer these calls: 5.2 Individual pick-up You hear a telephone ringing in an office where no-one can answer.
Sharing 5 28 5.3 Hunt groups Hunt group call: Some extensions can be associated to form a gro up. You can contact any one of them by dialing the group number.
Sharin g 5 29 5.5 Sending a written message to an internal party select the 'mail' feature select the 'text mails' icon confirm dial number to be called confirm select the message to be sent confirm 123 123 0 Text mail OK? 123 Number? .
Sharing 5 30 The following 27 predefined m essages exist: If selected message has to be co mpleted: 5.6 Sending a copy of a voice message 1 Call me back 15 MEETING ON xx.xx.xx (*) 2 Call me back tomorrow 16 MEETING ON xx.xx.xx AT xx : xx (* ) 3 CALL ME BACK AT xx : xx (*) 17 Out for a while 4 CALL BACK xx.
Sharin g 5 31 * To record a comment confirm number or name of the recipient or list confirm confirm * confirm confirm start recording confirm recording in progress confirm confirm While recording a comment you can select othe r features using the navigate-up-down key (navigate-up-down : ) 123 01/05 107 10 May 9:15 Send copy? 123 Number? .
Sharing 5 32 5.7 Sending a recorded mes sage to a number/a distribution list * Distribution lists: • 000: the message is sent to all voice mailboxes • 001 to 050: the message is sent to a group of.
Sharin g 5 33 5.8 Modify the automated atte ndant welcome messag e remotely This feature e nables a user with the appropriate r ights to modif y the automat ed attendant nig ht or day-time message.
Keeping in touch 34 6 Other 6.1 Selecting calls to be forwarded This feature enables you to select the calls to be forwar ded. These ca n be: external calls, internal calls (local) or all calls.
Keepin g in touch 6 35 • To access voice mail features: You can move horizontally along the vario us icons. 6.4 Activating/deactivating t he personal assistant As well as leaving a m essage in the voice mailbox, the pe rsonal assist ant directs t he caller to an extension number, an outside number, a mobile or the switchboard.
Keeping in touch 6 36 6.5 Personal assistant: reaching you with one number only • To select the type of forwarding select the 'customizing your telephone' feature select the 'personal.
Keepin g in touch 6 37 6.6 Diverting calls to another number (immediate for warding) The number can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.
Keeping in touch 6 38 6.7 Different types of forw ardings Example of forwarding on busy • Different types of forwardings You can initiate different types of forwarding from the call forward list. ( Call forward list : ) • Example of forwarding on busy 6.
Keepin g in touch 6 39 6.9 Consulting messages left while you were away When you h ave received a mes sage, the voice mailbox icon f lashes on the display.
Programming your telephone 40 7 Other 7.1 Initializing your voice mailbox You can use the Message icon on the welcome s creen to initializ e your voice m ailbox. ( Message : ) 7.2 Customizing your voice greeting You can replace the greeting message by a personal m essage.
Pro g rammin g y our telephone 7 41 • To go back to the default message 7.3 Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone.
Programming your telephone 7 42 7.4 Adjusting the audio fea tures You can choose the ri ng melody of your telep hone (6 options) and adjust the au dio volume (4 levels).
Pro g rammin g y our telephone 7 43 • Adjusting the ringer volume: • Activate the buzzer or the ringer This key can be used to swi tch rapidly from the ringer to the v ibrator and vice-v ersa.
Programming your telephone 7 44 • Choosing the ringer melody Yo u can ch o ose from 5 different melodi es for your termi nal ringer. ( Switch the sta tion on or off : , OK : ) Press the OK key to confirm ( OK : ) 7.
Pro g rammin g y our telephone 7 45 7.6 Adjusting y our telephone feature s *You can activate or disable the following fe atures: 7.7 Adjusting screen brightness select the 'adjustment' feat.
Programming your telephone 7 46 7.8 Selecting language 7.9 Programming your pers onal directory (Individ ual number) Your personal directory may contain up to 10 numbers. T key in the na me: the keys in the keypad inc lude letters that y ou can display by p ressing them successively.
Pro g rammin g y our telephone 7 47 7.10 Modifying a card in the persona l directory To delete an index card, delete the name and the number by hold ing down the delete key for a few seconds ( delete : ). To delete a character, briefly press the delete k ey ( delete : ).
Programming your telephone 7 48 • Temporary appointment: call b ack within the next 24 hours • Permanent appointment: call back every day at the same t ime At the programmed time, your telephone rings: Press hang up or Off-hook to confirm the answer.
Using the telephone in GAP mode 8 49 Other Your telephone complies w ith the GAP standard an d can be used in simplified mode on another DECT/GAP system (other PAB X or indoor relay unit).
Using the telephone in GAP mode 8 50 8.5 Sending DTMF signals During a call, you s ometimes have to send DTMF signals, f or example, for a voice message service, an automatic sw itchboard or when remotely consulti ng an answering machine. To do this: Press the star key (hold down for a few secon ds).
U s in g the telephone in G A P mode 8 51 8.8 Modifying a name or nu mber 8.9 Deleting a card select the directory feature select the card to be modified confirm select 'edit' confirm move o.
Using the telephone in GAP mode 8 52 8.10 Customizing and adjusting your telephone Choosing your me lody: Adjusting the ringer volum e: Selecting lan guage: select the 'ringer' feature selec.
U s in g the telephone in G A P mode 8 53 Adjusting screen contras t: 8.11 Adjusting you r telephone features *You can activate or disable the following fe atures: select the 'adjustment' fe.
Registering the telephone 54 9 Other 9.1 Registering the telephone on a system for the first time For the mobile tel ephone to feature, it must be registered on at least one Alcatel or GAP system (registration op eration).
Re g i s terin g the telephone 9 55 The DECT set can be programmed and can address the 4 specifie d frequency ban ds. On installa tion, the user of a DECT set must declare th e set in the appropriat e.
Registering the telephone 9 56 9.2 Registering the telephone on ot her systems The telephone can be declared on seve ral systems (maximu m of 5). Note: the input is usually reserved for use with your main ALCATEL system. Yo u can select the other inputs to register the telephone under ano ther system (ALCATEL or other system).
Re g i s terin g the telephone 9 57 The DECT set can be programmed and can address the 4 specifie d frequency ban ds. On installa tion, the user of a DECT set must declare th e set in the appropriat e.
Registering the telephone 9 58 ! If the registration operation runs correctly (Subscriptio n accepted), the telephone is ready for use, and the radio coverage icon appear s. ! If the registration operation has not been successful, the station proposes launching the subscription again.
Accessories 10 59 Other 10.1 Chargers • Fixing a charger on a vertical surface • Assembling two chargers The 'Basic Desktop' charger includes: 1. a telephone support, 2. a mains cable, via an AC/DC ad aptor. The 'Dual Desktop' charger includes: 1.
Accessories 10 60 10.2 Characteristics of th e mains power adapter ! Input: 100/240 V - 50/60 Hz ! Output: 7.5 V - 0.38 A 10.3 Presentation of the battery pack Initial char ge: The pow er out let used must be close to t he charge r/holder and easily accessible, so that it can be used as a way to turn power on or off.
A cce s s orie s 10 61 10.4 Headphone / e xternal microphone The side of the tele phone features a headphone / external microph one socket. Contact your retailer to find out the characteristics of the various headphone models. 10.5 Cleaning your telephone Your telephone does not require any part icular servicing.
Glossary 62 11 Other ! Broker call: Function enab ling the user to switch back an d forth between s everal simultaneou s calls. ! Call transfer: Function enab ling a call to be tra nsferred to another telepho ne within the system. ! Common directory: This directory co ntains all the speed -dial numbers accessible to the users of the Alcatel system.
Declaration of compliance 63 howtoc We, Alcatel-Lu cent Enterprise, hereby declare that we ass ume the Alcatel-Lucent 300 DECT Handset and Alcatel-Lucent 400 DECT Handset to be c ompliant with the essential requirements of Directive 1999/5/CE of the European Par liament and Council.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Arkon 400 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Arkon 400 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Arkon 400, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Arkon 400 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Arkon 400, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Arkon 400.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Arkon 400. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Arkon 400 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.