Manuel d'utilisation / d'entretien du produit WD-62526 du fabricant Mitsubishi Electronics
Aller à la page of 80
P R OJ E C T I O N T E L E VI S I O N MODEL S W D - 5 2 5 2 6 W D - 6 2 5 2 6 O WN E R ’ S GU I DE.
F or Y our Recor d s Record the mo del number , se rial number , and purchase dat e o f yo ur T V . The model and serial numbers are on the ba ck of t he T V .
Ou r Thanks... Thank you for choosin g Mitsubishi as your premier Home Ent er tainme nt pro vi der This Owner’ s Guide de scribe s the features and funct ions of y our Mitsubishi wi descr een, high- definition TV .
Content s Impor tan t Inf orma tion Abou t Y ou r T V Guideline s for Setting Up an d Using Y our New Widescre en T V ............................ 6 Gene ral Warnings and Cautions, N ot es on Inst allation and Ope ration ...................... 8 Impor ta nt Safeguards .
Appendices Appe ndix A: Bypas sing the V -Chip Lo ck .............................................. 59 Appe ndix B: Remot e Control Programming ............................................ 61 Appe ndix C: Specifications ...............................
6 Impor tant Information About Y our T V Fir s t St ep s 1 Read th e sec tion e ntitled “ Impo r tan t Informati on Abo ut Y our T V ” on the foll owing page s. 2 Choo se a loc ation for your T V . • Allow for a ir circu lation a roun d the T V to help prevent overhea ting.
Impor tant Information About Y our T V 7 • Vid eo Set tings . Cha nge the v ideo a djust ments to get the be st pic ture for your vi ewing con ditions . See “Audi o/ V i de o Me nu .” T V Ca re 1 3 Know how to care for you r T V: • Lam p Car tri dge.
8 Impor tant Information About Y our T V WARNI NG : TO REDUCE THE RI SK OF FIRE OR EL ECTRIC SHOC K, DO N OT EXPO SE THIS A PP LIA NCE TO RA IN OR MOISTU RE. CAUTION : TO P RE VENT ELECTR IC SHOCK , MA T CH WIDE BL ADE O F PLUG T O WIDE SLO T , FULL Y IN SERT .
Impor tant Information About Y our T V 9 La mp Rep lace ment The im age on thi s T V is p rodu ced by a power f ul lamp th at will ope rate for ma ny hour s. Eventually , how ever , thi s lamp will nee d to be rep lace d. Rep l ace t h e la mp yo ur se l f an d save t he c os t of a s er v ic e ca ll .
1 0 Impor tant Information About Y our T V IMPORT ANT SAFEGU ARDS Please read the following safeguards for your T V and ret ain for future reference. Always follo w all warnings and instru ctions mar ked on the t elevision.
Impor tant Information About Y our T V 1 1 IMPORT ANT SAFEGU ARDS , cont in ue d 1 2 . Power Lin es An ou tsid e antenna sys tem shou ld not be lo cated in th e vicini ty of overhe ad power line s or othe r ele ctri c light o r power circ uits, o r where i t can fa ll into such p ower lines o r circui ts.
1 2 Impor tant Information About Y our T V Not e: This e quip ment ha s be en tested a nd found to co mply wit h the limits fo r a Clas s B digit al device, p ur suant to par t 1 5 o f the FCC Rule s. The se limi ts are d esi gned to pr ovide reas onab le protec tion ag ains t har mful inter fere nce in a res identi al ins talla tion.
Chapter 1 T elevision Over vi e w Sp eci al Featu res of Y ou r T V ............................ 1 4 Package Conte nts .................................. 1 4 T V Front Pane l ..................................... 1 5 Remote Cont rol ..................
1 4 Chapter 1 . T e levision Over view Sp e ci a l F ea tu r e s o f Y o u r TV Y our new hig h- defi nition wi desc ree n televisi on has m any spe cial fe atures th at make it the pe r fec t cen ter.
Chapter 1 . T elevision Over view 1 5 TV F r o n t P an e l The s hade d but tons on th e front c ontrol p anel a re dup licated o n the rem ote control. Th e top row of labels s hows the contr ol func tions w hen the re are n o T V me nus di splayed on th e scre en.
1 6 Chapt er 1 . T elevision Over view F ront -Pan el LED In dica tors L AM P Ind icator Indi cator Colo r T V Cond ition Addi tional Infor mation Non e (i ndica tor off ) Nor mal T V on or s tand by conditio n. Nor mal op era tion. Gr e en , ra pid bli nking T V ju st powere d off a nd la mp is cooli ng.
Chapter 1 . T elevision Over view 1 7 ST A TUS In dica tor Indi cator Colo r T V Cond ition Addi tional Infor mation Non e (i ndica tor off ) Nor mal T V on or s tand by conditio n. Nor mal op era tion. Y e ll ow , steady 1 . Ope ratin g tempe rature i s too high; dust f ilter may ne ed cle anin g.
1 8 Chapt er 1 . T elevision Over view R e m o t e C o n t r o l Over v iew Fig ur e 1 , nex t pag e 1 . S li de S wi tch : Sel ect s the A / V d evice to be contr olle d by the remote cont rol. Set the s lide switch to T V for T V op era tion. Cont rol of other d evices r equi res pr o- gra ming (see A pp endix B) 2 .
Chapter 1 . T elevision Over view 1 9 R e m o t e C o n t r o l , c o nt i nu e d 108&3 )0.& 1 "64& 3&$ '''8% 3&83&7 1-" : 4501 27 70-6.& */'0 &9$) &/5&3 57.
2 0 Chapt er 1. T elevision Over view TV B a c k P a n e l 1 . ANT 1 (A nten na) ANT 1 c an re ceive digit al an d ana log over -the-ai r cha nnels f rom a VH F /UHF anten na or no n-s cra mble d digit al / ana log ca ble sou rce.
Chapter 1 . T elevision Over view 21 TV B a c k P a n e l, c o n ti n u e d 4. DVI Ana log Aud io Use the se ana log ste reo au dio inpu ts whe n usin g the HDMI in put with a d evice that o utput s DVI instead of HDM I, such a s DVI outpu t from a DVD pl ayer .
.
Chapter 2 Connec t ing HDT V Cab le Box or Satel lite Rec eiver wit h Comp one nt Vi deo .... 24 St and ar d Cabl e Box, Sate llite Re ceiver , or O t her Devic e wit h S - Vid eo ....................................... 24 W all Ou tl et Cabl e ......
24 Chapter 2 . Connecting St and ar d Cab le Box, Sa telli te Recei ver , or O th er Device w ith S-Video Fig ur e 2 An S -Vid eo c abl e an d ste re o aud io c ab les a r e re qu ir ed.
Chapter 2 . Connecting 25 Old er Ca ble Box Th is c on n ec t io n is n ot r ec om me nd e d. T he o t he r co nn e c- ti on s d es cr ib e d in t h is c h ap te r pr ovi d e be t te r q ua li t y a ud i o an d vi d eo t o th e T V. Fig ur e 4 T wo co a xi al c ab le s ar e re qu ir ed.
26 C hapt er 2 . Connecting Ante nna s wit h Se par ate UH F and V HF Lead s Fig ur e 6 A UHF/VHF c omb in er is r e qui re d. Th is i s not in clu de d with th e T V , but is ava il ab le at m ost e le ctro nic s stor e s. 1 . Co nnec t the UHF a nd VHF a ntenna le ads to the UHF/ VHF co mbine r .
Chapter 2 . Connecting 27 V CR and a n An tenn a or W all O ut let Cabl e (Au dio & V ide o ) Fig ur e 7 A t wo-way RF s pl it ter, 3 coa xi al c ab le s, r ight a nd l ef t a udi o ca ble s , and a n S-Vid eo o r com po site v ide o ca bl e ar e re qu ir ed.
28 C hapt er 2 . Co nnecting V CR and a Cable Box (Aud io an d Vid eo Dir ec t Conn ect ions) Fig ur e 8 T wo co a xi al c ab le s, t wo rig ht a nd le f t aud io c ab les , an d ei the r t wo S -Vide o ca bl es o r two co mp osi te vid eo c ab le s ar e re qu ir ed.
Chapter 2 . Connecting 29 A / V Rec eiver (Ste reo o r Su rro und Sou nd Aud io Sy stem) Fig ur e 9 Mos t setu ps r eq ui re e ith er a co a xi al d ig ita l aud io c ab le or ster e o aud io c abl es . In s ome c ir cu msta nc es , you m ay ne ed to con ne ct both d ig ita l aud io a nd ste re o au dio.
3 0 Chapt er 2 . C onnecting HDMI D evice Figu re 1 1 An H DMI -to- HD MI c ab le is r eq ui re d. Th is is n ot inc lu ded wi th the T V . I t may b e avai la ble at yo ur lo ca l el ect ro nic s ret ai le r Conne ct a n HDMI c able f rom the T V back p anel to the HDMI devic e outpu t.
Chapter T V O p er atio n Choosi ng a Progr am S ourc e (Device S ele ct ion Me nu) ......... 32 Cha nne lV iew ™ Ch ann el Lis ti ngs ........................ 32 On -Sc re en Infor mat ion ............................... 33 Op er atio n of PIP and POP .
32 Chapter 3 . T V Op eration C h o o s i n g a P r o g ra m S o u r c e ( D e vi ce Se le ct i o n M e n u ) Fig ur e 1 Pres s DE VICE on t he T V ’ s remote contr ol to open the Device S ele ction m enu (Fi gure 1 ). The Device Se lec - tion me nu allows you to sele ct an i nput fo r viewing.
Chapter 3. T V Oper ation 33 O n - S c r e e n I n f o r m a t i on When you turn on the T V , ch ange devices, cha nge channe ls, or when you pres s the INFO k ey on the remote control, the T V displays the curre nt status. Below are the most com mon displays.
3 4 Chapt er 3 . T V O per ation IM PO RT A NT • Th e Si de - by-S id e fe atu r e ca nn ot s how th e p ic tu re f ro m th e sa me d evi ce o n bot h si de s.
Chapter 3. T V Oper ation 35 PIP Device Se lec tio n Menu Fig ur e 7 The PIP Devic e Sele ctio n menu h as the sa me ge ner al layout as the D evice Sel ecti on me nu. Grayed -ou t device icon s are un available as PIP /POP s ource s. Se le ct i ng t he PI P /POP D evi ce 1 .
3 6 Chapt er 3 . T V O per ation TV D i s p l a y F or m at s This i s a wide scre en T V , a lso kn own as a 1 6 :9 T V . This sha pe refl ect s the new t ype s of image s available f rom HDT V an d many DVDs. T here a re still ma ny older s t yle nar row-scre en i mage s (called 4:3 aspe ct rati o) y ou will enc ounter .
Chapter 3. T V Oper ation 37 TV Di s p l a y F or m at s 03*(*/"-4*(/"- /POBOBNPSQIJDPS4% 03*(*/"-4*(/"- "OBNPSQIJD%7% 57.
.
Chapter 4 T V M enu O p era tio ns 3D G ra ph ical Men u Sys tem ..................... 4 0 Mai n Men u ........................................ 4 1 Setu p Me nu ....................................... 42 Inp ut Na me Me nu ............................
40 Chapter 4 . T V Menu O perations Remote Cont rol B ut tons The foll owing but tons on your r emote contr ol help you navigate within th e system: 1 ADJ UST • ADJ UST to sele ct the me nu item you want to cha nge. • ADJ UST to cha nge the s et tings .
Chapter 4. T V M enu Operations 4 1 M a i n M e n u Set up Sele ct Engl ish or S pani sh for me nus a nd on -scr een d ispl ays. Memo rize the availabl e chan nels for t he antenn a or cab le se r vice c onne cted to the AN T 1 input .
42 Chapter 4. T V M enu Operations S e t u p M e n u ing CH or . Se lec t the Cha nnel M enu to acc ess fur th er ch anne l- editin g feature s, suc h as ch anne l add or delete, ch anne l name, a nd SQV custom favorite cha nnel memo rie s. Clock Fig ur e 3 Y ou may cho ose to set the cl ock e ither m anua lly or au to- matica lly .
Chapter 4. T V M enu Operations 4 3 S e t u p M e n u , c o n t i n ue d Time r Fig ur e 4 On /Of f The tim er all ows you t o set a time w hen the T V will auto - matica lly ch ange th e chan nel an d turn on. Y ou selec t the time a nd day for the T V to turn on an d the device a nd cha nnel to disp lay .
4 4 Chapt er 4 . T V Me nu Operations Inp ut Na me Me nu Fig ur e 5 Use the Inp ut Na me men u to : • ass ign us eful la bels to the T V inpu ts app ear ing in the Devic e Sele ctio n menu. • remove unuse d inpu ts fro m the Devic e Sele ctio n menu by tur ning of f the in put.
Chapter 4. T V M enu Operations 4 5 Cha nne l Men u Fig ur e 7 Settings for the Channel Number Shown Signal-Strength Indicator SuperQuickView Memory Banks Figur e 7 .
46 Chapter 4 . T V Menu O perations C h a n n e l M e n u , c o n ti n u e d Removing SQV Channe ls Using the Me nu 1 . H ighlig ht the box for the SQV bank nu mber . 2. Pres s ENTER to remove the che ck mar k. Ma na gi ng SQV M emo r y B a nks Us in g t he Re mot e Con t rol Viewi ng and Changing SQV Banks 1 .
Chapter 4. T V M enu Operations 47 C a p ti on s M e n u Capt ions M enu Fig ur e 8 For anal og cha nnel s, bro adca ster s can se nd ei ther sta ndar d close d ca ptions or tex t ser vice. St anda rd clos ed ca ptions foll ow the dialog ue of the ch arac ter s on scre en a nd dis play in a sma ll se ction of the s cre en.
4 8 Chapt er 4 . T V Me nu Operations Font s The availab le font optio ns are a s follows: • De fau lt : Se lec ted by the close d- captio ns pr o- vide r • Font 1: Monos pace d font with se rif s.
Chapter 4. T V M enu Operations 4 9 V -C hi p L o c k Me n u V -Ch ip Lock Me nu Over view Fig ur e 1 0 The V-Ch ip Lock m enu gives you a cce ss to three d if fere nt t ypes of T V loc ks. Y ou mu st use a p ass c ode to ope n this menu to en able / disab le the lo ck option s.
5 0 Chapt er 4 . T V Me nu Operations V -C hi p L o c k Me n u, c o n ti n u e d 1 . Highli ght the U.S. V-Chip ic on on the V- Chip Loc k menu (f igure 10) and pre ss ENTER to ope n the U.S. V-Chip me nu (fig ure 1 1 ). 2. Pres s ADJU ST or to selec t On or O f f.
Chapter 4. T V M enu Operations 51 Lock by Time Lock by Tim e allows you to entire ly bloc k use of the T V duri ng spe cifi ed ho urs . Dur ing the lo ck time, you mu st use your p ass c ode to view the T V . T o lo ck the T V by time: 1 . Pres s ADJU ST or to selec t On or O f f for Lo ck by Time.
52 Chapter 4. T V Menu Oper ations U . S. V -C hi p R a t i n gs T V Ra tings: Used wi th T V p rogr ams a nd Made -for - T V movies. T V- Y Y outh, for c hildre n unde r the ag e of 7 . T V- Y 7 Y outh, 7 yea rs ol d and ol der . T V-G Gen era l Audie nce.
Chapter 4. T V M enu Operations 5 3 Audi o/ V ide o Men u Fig ur e 1 3 Figu re 1 3. Audi o/Vide o Me nu A / V M emor y Reset A / V Me mor y Res et allows you to reset t he A / V se tti ngs for a spe cif ic inpu t or device to the or igin al factor y set- tings .
5 4 Chapt er 4 . T V Me nu Operations Audi o Set t ing s An alog an d Digi tal A udio S et t ings A slide r dis plays on sc ree n for most s et tings . When th e slide r is di splayed, it ha s a nume ric valu e, so that 6 3 is the ma ximu m, 3 1 is the mid -point , and 0 is th e minimum.
Chapter 4. T V M enu Operations 5 5 Vi deo S et ti ngs Pres s the VIDEO key repe atedly to cycle throu gh the Vide o optio ns to the one you want to chan ge.
.
A pp endic es Ap pe ndi x A: By pas si ng th e V -Ch ip Lock ................... 59 Ap pe ndi x B: Remote Cont rol Progr am ming ................ 61 Ap pe ndi x C: Sp ecif icat ion s ............................ 6 4 Ap pe ndi x D: Ge ner al Cl eani ng .
.
App endices 59 By pass ing t he V-Chi p Lock Af ter you set the lo ck, you ne ed your pa ss c ode to view a V-Chip -l ocked pr ogra m, view the lo cked T V , can cel the l ock, o r enter the V-C hip Loc k menu s. If you forget your p ass c ode, you ca n view the locked T V witho ut enter ing your p ass c ode.
6 0 App endices Thi s page in tent iona lly l ef t b lan k.
App endices 61 Ap p e nd i x B : R e m o t e C o n tr o l P ro gr a m mi n g IMP ORT A NT Th e re mot e con t rol m ay r etu r n to it s in it i al set ti ng w he n t he b at te r ies a r e ch an ge d. Y ou m ay n ee d to re p rog ra m it . Cabl e Box es P ro g ra m mi n g f o r M o s t Eq u ip me n t T ype s 1 .
62 A ppendic es Ap p e nd i x B : R e m o t e C o n tr o l P ro gr a m mi ng , c o nt i nu e d D VD Player s Sate llite Rec eiver s/SA T /DT V V CRs Cabl e Box es, cont inu ed VCR B ra nd Co de MITS U.
App endices 6 3 Ap p e nd i x B : R e m o t e C o n tr o l P ro gr a m mi ng , c o nt i nu e d Af ter enter ing the c orre ct c ode for e ach po sitio n of the slide switch o n the rem ote control, us e the slid e switch to selec t the pr oduc t you wish to contr ol when a n ope ra - tiona l but ton is pr ess ed.
64 A ppe ndices Ap p e nd i x C : Sp e c i f i ca t i on s Pictu re T ec hnol ogy Proj ec t ion S y ste m 3 LCD, 0.7 ” x 3, 12 8 0 x 72 0 pi xel s La mp 1 10 wat t hi g h- pr e ss ur e m er cu r y d.
App endices 6 5 Out pu ts Vi de o 1 RCA Pin Plug 1 .0 Vp- p, 7 5-o hm Sign al T ype: NTSC 48 0i o nly Au di o (S ign al ) 2 pairs RCA Pin Plug, 500 mV rms + 200 mV (full scale) for a nalo g sourc es 1 . 5 Vrms + 0.5 Vrms (full s cale) for di gita l sourc es.
6 6 App endices Ap p e nd i x D : Ge ne r a l C l e an i n g Clea nin g Nor mally , light dus ting with a d r y , n on- scr atching du ster will keep you r T V cle an. If cle anin g beyond this i s nee ded, plea se us e the following gui delin es: Firs t, turn of f the T V an d unplu g the power cor d from th e power outlet .
App endices 67 TDSFXT EVTUmMUFSDPWFSIJHIMJHIUFE 'JMUFS DBSUSJEHF PQFO 'JMUFS 5 BC CQVMM BTRVFF[F Ap p e nd i x E : F i l te r C le a n in g Clea nin g th e Dus t Filte r Clean th e filter a nnu ally and wh enev er y ou replace the lamp cartridge.
6 8 App endices CAUTION BURN DANGER! During normal operation, the surfaces inside the TV near the lamp are extr emely hot. TOUCH THE LAMP CARTRIDGE BY THE HANDLE ONL Y Do not touch the glass parts of the lamp cartridge. CA UT ION: If t he televi sion i s on, p res s POWER to turn i t of f an d unp lug t he AC pow er cor d.
App endices 6 9 Ap p e nd i x F : L a mp C a rtr i d ge R e p l a ce m en t, c on ti n u e d MBNQDBSUSJEHFQBOFMIJHIMJHIUFE TDSFX TDSFX SCREW SCREW HANDLE MBNQDBSUSJEHFIJ.
70 Append ices Gen era l T V O per ati on Sy m pto m Rem ar ks 1 . The T V re mote con trol d oe s not wor k. • Ch eck th at th e b att er ies are in st al led co rrec tl y . • Ch eck th at th e s ele ct ed sw it c h i s s et to “TV . ” • Be no m or e t ha n 2 0 f ee t f ro m t he TV w he n u sin g t he re mo t e c on tr ol .
App endices 71 Pictu re Sy m pto m Rem ar ks 1 . PIP doe s not di spl ay a pic ture. • Mak e su re th e V - Ch ip lo ck i s o ff . • No t al l inp ut s c an b e d is pla y ed as a P I P . 2. Th ere i s a la rge b lack o r gr ay rec ta ngle o n the scr ee n.
72 Append ices Sy stem Res et But ton If the T V d oes n ot resp ond to eithe r the re mote contr ol or the fr ont pa nel co ntrols o r will not power of f , pre ss the SYS TEM RESE T but ton on th e front pane l with a poi nted item su ch as the p oint of a bal l point p en or e nd tip of a pap erc lip.
T rademark and L icense Information 73 LICENSO R’S SUPP LIERS D O NOT MAKE O R P AS S ON TO END USER OR AN Y OTHER THIRD P ART Y , AN Y E XPRESS, IMPLIED OR ST A TUTOR Y W ARR A NT Y O R REPRESENT A.
7 4 T r ademark and Lic ense Information MITSUBI SHI T V SOF T W ARE EN D- US ER LI CE NS E AGREE ME NT FOR EM BE DDE D SO FT W AR E IM PO RT AN T – RE A D CAR E FUL L Y: This L ic en se Ag ree me nt i s a le gal a gre e men t bet we en yo u (eith er a n ind ivi dua l or a n en tit y) an d Mits ub is hi Di git al El ec tro nic s A me ric a, I nc.
Warranty 75 MI TS UB I SH I D IG IT AL ELE CTR ON IC S A ME RI CA , INC . (“ M DE A”) w ar r an t s as fol lo ws t o t he o r ig in a l p ur c ha se r o f t hi s t el ev is i on f r om a n au t ho.
76 W arranty Mit sub ish i LCD Rear Project ion T elevi sion Li mited Warr ant y (contin ued ) Th is li mite d wa rr an ty als o exclu de s se r vi ce c all s wh er e no d efe ct i n the pro duc t cov.
Index 77 I n d e x A A / V Me mor y Res et. Se e Res et A / V Re ce iver and the R emote Contr ol 61 Conne ctin g 29 Spe cial Pro gra mming fo r the Rem ote Control 61 A / V Re set.
78 Index V V-Chip Lo ck, Byp ass ing 59 V-Chip Lo ck Men u 49 V-Chip Me nu 49 V-Chip Rati ngs ( U.S. ) 52 VCR and Pro gra mming the R emote Contr ol 62 Conne ctin g 27 , 28 T roub les hooting 71 VIDEO Inp uts (S -Video/Comp osite Vid eo) 20 Vide o Set ting s 55 Viewin g Device, Cha nge.
.
© 200 5 Mit sub ish i Dig ita l Ele ctr oni cs A me ric a, In c. Writ ten a nd Pri nted in U.S .A . 853 B54 1 B30 V28L W ebs ite: w w w.mi ts u bi sh i-t v.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Mitsubishi Electronics WD-62526 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Mitsubishi Electronics WD-62526 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Mitsubishi Electronics WD-62526, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Mitsubishi Electronics WD-62526 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Mitsubishi Electronics WD-62526, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Mitsubishi Electronics WD-62526.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Mitsubishi Electronics WD-62526. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Mitsubishi Electronics WD-62526 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.