Manuel d'utilisation / d'entretien du produit 7000 Series du fabricant Mitel
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3300 CITELlink Gateway for 7000 Series Norstar Phones M7100 Phone User Guide.
NOTICE The information contained in this docume nt is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitme nt by M ITEL N ETWORKS or any of its affiliates or subsidiaries.
-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 CUST.
-ii- CALL HANDLING 6 Temporary Hold 6 Transfer 6 Conference 6 Conference Split 7 Call Forward 8 Call Forward - Remote 9 Call Forward - End Chaining 9 Call Forward - Override 10 Messaging - Advisory 10.
-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gate way allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Inte g rated Communications Platform (3300 ICP). When used with a 3300 IC P, your M7100 phone has si x fixed-function keys ( SUPERKEY, TRANS/CONF , CANCEL, DOWN ARROW, , ).
-2- Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Text that appears on th e display is identified by double quotes (for example, "Language?").
-3- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears. 3.
-4- Language Change To change the display language: 1. Press SUPERKEY . 2. Press # (No) until "Langu age?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desire d language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1.
-5- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stored. 5.
-6- CALL HANDLING Temporary Hold To place a call on temporary hold z Press TRANS/CONF . To retrieve a call from temporary hold z Hang up or press CANCEL . The held call automati cally calls back your phone. Note: A call placed on temp orary hold will automatically ca ll back your phone after 1 minute.
-7- Conference Split To Split a Conference and speak pr ivately with the original party: 1. Press TRANS/CONF . 2. Dial *41 . To return to the conference call: z Press TRANS/CONF .
-8- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of yo ur phone. B-Int redirects internal calls wh en your phone is busy, an d B-Ext redirects external calls when your phone is busy.
-9- Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press SUPERKEY . 2. Press # (No) until "Call Forw arding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes).
-10- Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the exte nsion number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY . 2. Press # (No) until "Advisor y Msgs?" appears.
-11- Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1.
-12- Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23 . 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2.
-13- Do Not Disturb To activate or deactivate Do Not Disturb: 1. Lift the handset. 2. To activate Do Not Disturb, dial *5 . - OR - 3. To deactivate Do Not Disturb, dial #5 . 4. Hang up. To activate Do Not Disturb from a remote station: 1. Lift handset.
-14- Direct Paging Direct Paging allows you to page a party through their phon e speaker. If the paged party has Off-Hook Voice Announc e enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2.
-15- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belon g to as many as three pa g in g g roups with one g roup designated as your "prime" gr oup.
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Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Mitel 7000 Series c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Mitel 7000 Series - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Mitel 7000 Series, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Mitel 7000 Series va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Mitel 7000 Series, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Mitel 7000 Series.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Mitel 7000 Series. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Mitel 7000 Series ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
