Manuel d'utilisation / d'entretien du produit 2008 Mark LT du fabricant Lincoln Electric
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Introduction 4 Instrument Cluster 12 W arning lights and chimes 12 Gauges 16 Entertainment Systems 19 How to get going 19 AM/FM stereo with in-dash six CD 23 Auxiliary input jack (Line in) 31 Satellit.
Seating and Safety Restraints 135 Seating 135 Safety restraints 141 Airbags 156 Child restraints 165 Tires, Wheels and Loading 178 T ire information 180 T ire inflation 182 T ire Pressure Monitoring S.
Maintenance and Specifications 280 Engine compartment 282 Engine oil 284 Battery 287 Engine coolant 289 Fuel information 295 Air filter(s) 310 Part numbers 312 Maintenance product specifications and capacities 313 Engine data 316 Accessories 319 Index 321 All rights reserved.
CALIFORNIA Proposition 65 W arning W ARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
SAFETY AND ENVIRONMENT PROTECTION W arning symbols in this guide How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.
SPECIAL NOTICES New V ehicle Limited W arranty For a detailed description of what is covered and what is not covered by your vehicle’ s New V ehicle Limited W arranty , refer to the Warranty Guide that is provided to you along with your Owner’ s Guide.
Event Data Recording Other modules in your vehicle — event data recorders — are capable of collecting and storing data during a crash or near crash event.
Notice to owners of the Mark L T Note: Y our vehicle is equipped with high performance tires. When first driving the vehicle after it has been parked for a period of time, you may experience a temporary ride disturbance. This is a characteristic of the tires and should be no reason for concern.
Cell phone use The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However , drivers must not compromise their own or others’ safety when using such equipment.
These are some of the symbols you may see on your vehicle. V ehicle Symbol Glossary Safety Alert See Owner’ s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat Lower Anchor Child Seat.
V ehicle Symbol Glossary Power W indows Front/Rear Power W indow Lockout Child Safety Door Lock/Unlock Interior Luggage Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant T emper.
W ARNING LIGHTS AND CHIMES W arning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’ s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works.
Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter , the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.
Safety belt: Reminds you to fasten your safety belt. A Belt-Minder 威 chime will also sound to remind you to fasten your safety belt. Refer to the Seating and safety restraints chapter to activate/deactivate the Belt-Minder 威 chime feature. Charging system: Illuminates when the battery is not charging properly .
Four wheel drive low (if equipped): Illuminates when four -wheel drive low is engaged. Four wheel drive high (if equipped): Illuminates when four -wheel drive high is engaged. Speed control: Illuminates when the speed control is activated. T urns off when the speed control system is deactivated.
GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating.
Odometer: Registers the total miles (kilometers) of the vehicle. Refer to Message Center in the Driver Controls chapter on how to switch the display from Metric to English. T rip odometer: Registers the miles (kilometers) of individual journeys. Press and release the message center INFO button until TRIP mode appears in the display .
Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the ON position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The arrow next to the fuel pump icon indicates which side of the vehicle the fuel filler door is located.
AUDIO SYSTEMS Quick start — How to get going Driving while distracted can result in loss of vehicle control, accident and injury . Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road.
Listening to satellite radio (if equipped) 1. If the audio system is turned off, press VOL-PUSH to turn the radio on. T urn VOL-PUSH to adjust the volume. Note: The system may take a few moments to turn on. 2. Press AUX repeatedly to cycle through auxiliary audio sources.
For a single CD system, if a disc is not already loaded, insert only one, label side up into the CD slot. LOADING CD and READING DISC will appear in the display . The first track on the disc will begin playing. For an in-dash six CD system, if a disc is not already loaded, press LOAD.
Press SHUFFLE to engage shuffle mode. SHUFFLE ON will appear in the display . If you wish to engage shuffle mode right away , press SEEK to begin random play . Otherwise, random play will begin when the current track is finished playing. CD SHUF will appear in the display .
Audiophile in-dash six CD/MP3/satellite compatible sound system Driving while distracted can result in loss of vehicle control, accident and injury . Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road.
Satellite radio is available only with a valid SIRIUS radio subscription. Check with your authorized dealer for availability . 2. (Phone): When pressed, the display will read NO PHONE. 3. MENU: Press repeatedly to access the following settings: SA TELLITE RADIO MENU (if equipped): Press MENU when satellite radio mode is active to access.
• DELETE ALL SONGS: Press OK to delete all song’ s from the system’ s memory . The display will read ARE YOU SURE ? Press OK to confirm deletion of all saved songs and the display will read ALL DELETED. Note: If there are no songs presently saved, the display will read NO SONGS.
BASS: Press MENU to reach the bass setting. Use / / SEEK, SEEK to adjust. TREB (T reble): Press MENU to reach the treble setting. Use / / SEEK, SEEK to adjust. BAL (Balance): Press MENU to reach the balance setting. Use / / SEEK, SEEK to adjust the audio between the back (B) and front (F) speakers.
4. AUX: Press repeatedly to cycle through FES/DVD (if equipped), LINE IN (Auxiliary audio mode), SA T1, SA T2 and SA T3 modes (Satellite Radio if equipped). For location and further information on the auxiliary audio mode, refer to Auxiliary input jack later in this chapter .
7. SHUFFLE: In CD/MP3 mode, press SHUFFLE to engage shuffle mode. SHUFFLE ON will appear in the display . If you wish to engage shuffle mode right away , press SEEK to begin random play . Otherwise, random play will begin when the current track is finished playing.
In CD/MP3 mode, press and release to display track title, artist name, and disc title and file name (if available). In satellite radio mode (if equipped), press and release to enter TEXT MODE and display the current song title.
T o auto load up to 6 discs, press and hold LOAD until the display reads AUTOLOAD#. Load the desired disc, label side up. The system will prompt you to load discs for the remaining available slots. Insert the discs, one at a time, label side up, when prompted.
Auxiliary input jack (Line in) Y our vehicle is equipped with an Auxiliary Input Jack (AIJ), located in the instrument panel tray . The Auxiliary Input Jack provides a way to connect your portable music player to the in-vehicle audio system.
4. T urn the radio on, using either a tuned FM station or a CD loaded into the system. Adjust the volume to a comfortable listening level. 5. T urn the portable music player on and adjust the volume to 1/2 the volume. 6. Press AUX on the vehicle radio repeatedly until LINE IN appears in the display .
GENERAL AUDIO INFORMATION Radio frequencies: AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and T elecommunications Commission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.
CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only . Due to technical incompatibility , certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film attached.
• MP3 folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 tracks on the disc (noted by the .mp3 file extension) and all folders containing MP3 files, from F001 (folder) T001 (track) to F253 T255.
Satellite radio reception factors: T o receive the satellite signal, your vehicle has been equipped with a satellite radio antenna located on the roof of your vehicle. The vehicle roof provides the best location for an unobstructed, open view of the sky , a requirement of a satellite radio system.
Radio Display Condition Action Required ACQUIRING Radio requires more than two seconds to produce audio for the selected channel. No action required. This message should disappear shortly .
Radio Display Condition Action Required NO TEXT Song title information not available. Song title information not available at this time on this channel. The system is working properly . NO TEXT Category information not available. Category information not available at this time on this channel.
Y our vehicle may be equipped with a Family Entertainment System (FES) which allows you to listen to audio CDs, MP3 discs, watch DVDs and to plug in and play a variety of standard video game systems. The DVD player is capable of playing standard DVDs, CDs, MP3s and is compatible with CD-R/W , CD-R and certain CD-ROM media.
Press VIDEO to change the source displayed on the screen. Press repeatedly to cycle through: DVD-DISC, DVD-AUX, NON-DVD, OFF . Press the power button to turn the system OFF .
T o play an MP3 disc in the DVD system: 1. Ensure that the vehicle ignition is in the RUN or ACCESSORY position. 2. Insert an MP3 disc into the system, label-side up to turn on the DVD system. It will load and automatically begin to play . If there is already a disc in the system, press PLA Y on the DVD player .
5. Press VIDEO on the DVD system to change the video source to DVD-AUX. If your source is properly plugged in, it will appear on the LCD (Liquid Crystal Display) screen. If your auxiliary source does not have a video signal, or if the DVD system does not detect a video signal from the auxiliary source, the screen will remain black.
1. Connect the wired headphones in to the headphone jacks on either side of the DVD system. Each side is labeled Ao r B. Headphones plugged into jack A will listen to Channel A and headphones plugged into jack B will listen to Channel B. 2. Adjust the volume levels using the volume controls on the DVD system.
1. Headphone control A/B: Press to select either the A or B headphone source. Then press MEDIA to select the desired playing media for that headset. When a headphone channel has been selected (A or B), selections will affect the source on that channel only .
7. VIDEO: Press repeatedly to cycle through the following video state options which will be indicated on the bottom right hand corner of the display: DVD DISC, DVD-AUX, NON-DVD and Off (no indicator). If you select the DVD-AUX video source, the display will turn off if there is no video signal detected.
13. RETURN: Press to return to the playing media or to resume playback. 14. MENU: When playing a DVD, press MENU once to enter the DVD disc menu (if available) and press twice to enter the system set-up menu. From the set-up menu, you may select from Angle, Aspect Ratio, Language, Subtitles, Disc resume, Compression, Restore Defaults and Back.
1. Power control: Press to turn the FES (Family Entertainment System) ON/OFF . 2. Cursor controls: Use in various active menus to advance the cursor up/down/left/right. When not in a Menu, the left and right cursor controls decrease and increase the display brightness.
(W ireless headphone volume is controlled with the rotary dial on the right ear piece.) 8. Fast Forward/Next: In DVD mode, press and hold for a quick advance within the DVD. Press and release to advance to the next chapter . In CD/MP3 mode, press to access the next track.
23. ILLUMINA TION : Press to illuminate the remote control and backlight all of the buttons. Battery replacement Batteries are supplied with the remote control unit. Since all batteries have a limited shelf life, replace them when the unit fails to control the DVD player .
Headphones Wireless headphones Y our FES system is equipped with two sets of battery powered, infrared wireless headphones. T wo AAA batteries are needed to operate the headphones. (Batteries are included.) Additional infrared wireless headphones may be purchased for use with the system.
T o install the batteries, remove the screw at the bottom of the cover . Then, lightly press down on top and slide the cover off. When replacing the batteries, use two new batteries (alkaline recommended) and install them with the correct orientation as indicated in the battery housing.
T o operate the headphones: • Press POWER on the ear piece to turn on the headphones. A red indicator light will illuminate indicating the headphones are ON. Press POWER again to turn the headphones off. • Adjust the headphones to comfortably fit your head using the headband adjustment.
Wired headphones Do not leave children unattended in the vehicle and do not let children operate the system while unsupervised. If wired headphones or auxiliary systems are used, children may become entangled in the cords and seriously injure themselves.
Dual Play: Dual play is when the rear seat passengers choose to listen to a different playing media than the front seat passengers. W ith the DVD and Rear Seat Controls turned ON, the rear seat passen.
Operation with an aftermarket audio system (Headphone only mode) When the Family Entertainment System (FES) detects that the original radio supplied by Ford Motor Company has been removed from the vehicle, the Family Entertainment System will work in a state referred to as “Headphone Only Mode”.
This is disc dependent — some DVD discs may have more viewing angles to select from. Once you have made your selection, press ENTER to confirm. The system default is Angle 1. Aspect ratio Select ASPECT RA TIO to select the viewing size and shape of the video displayed on the LCD screen.
Once you have made your selection, press ENTER to confirm. The system default is English. Subtitles Select SUBTITLES to turn the subtitle option on or off. The system default is OFF . Once you have made your selection, press ENTER to confirm. This is disc dependent.
COMP (Compression): Compression brings soft and loud CD passages together for a more consistent listening level when in CD mode. Press to turn the feature ON/OFF SHUFFLE: Press to hear all tracks on the current CD in random order . Press again to stop.
• Disc finalization — The disc may be left open for the purpose of adding sessions to it at a later time, but be sure to close each session or the disc will not play .
The FES DVD system is designed to play commercially pressed 12 cm (4.75 in) audio compact discs and digital versatile discs (DVD) only . Due to technical incompatibility , certain recordable and re-recordable compact discs may not function correctly when used in Ford CD and DVD players.
Press to adjust volume levels. Slow play 1. W ith a DVD playing, press pause. 2. Press and hold the reverse or advance button to enter into slow play mode. Once in slow play mode, press and release the reverse or advance button repeatedly to cycle through 1/4 and 1/2.
On the left side of the system is the Headphone A input jack. This headphone will listen to the media selected on the Channel A source. When you need to make any adjustments to the media, volume, etc, ensure that the Channel A source is highlighted. For more information, refer to Headphone adjustments.
• SEEK: Press to advance to the previous ( ) or next ( ) DVD chapters. • : Press to play a DVD or to pause the DVD. When the radio displays “DVD MENU”, press PLA Y on the radio (memory preset #6), to play the disc.
General information Note: DVDs are formatted by regions. US and Canada systems can only play region 1 DVDs and Mexico systems can only play region 4 DVDs.
Do not attempt to service, repair or modify the Family Entertainment System (FES). See your dealer . Do not insert foreign objects into the DVD compartment. Do not leave children unattended in the vehicle and do not let children operate the system while unsupervised.
Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln-Mercury could void user’ s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Foreign substances Exercise care to prevent dirt and foreign objects from entering the DVD player compartment. Be especially careful not to spill liquids of any kind onto the media controls or into the system. If liquid is accidentally spilled onto the system, immediately turn the system OFF and consult a qualified service technician.
AUTOMATIC T EMPERATURE CONTROL (A TC) SYSTEM WITH HEATED SEATS T emperature conversion: T o switch between Fahrenheit and Celsius using the message center , refer to Units (Fahrenheit/Celsius) in the Driver Controls chapter .
1. Defrost : Distributes outside air through the windshield defroster vents and demister vents. Can be used to clear the windshield of fog and thin ice. T o exit select another mode. 2. Fan speed control: Press to manually increase or decrease the fan speed.
13. OFF: Outside air is shut out and the fan will not operate. 14. T emperature control: Press to increase/decrease the temperature in the vehicle cabin. 15. AUTO: T o engage automatic temperature control, press AUTO and select the desired temperature using the temperature control.
REAR WINDOW DEFROSTER (IF EQUIPPED) R The rear defroster control is located on the climate control panel and works to defrost your rear windshield from fog and thin ice. If equipped, it also operates the heated mirror to remove snow and thin ice from the side mirrors.
HEADLAMP CONTROL Rotate the headlamp control clockwise to the first position to turn on the parking lamps. Rotate clockwise to the second position to also turn on the headlamps. Autolamp control The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control.
High beams Push the lever toward the instrument panel to activate. Pull the lever towards you to deactivate. Flash to pass Pull toward you slightly to activate and release to deactivate. Daytime running lamps (DRL) (if equipped) T urns the headlamps on with a reduced output.
P ANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel and all applicable switches in the vehicle during headlamp and parking lamp operation. Move the control to the full upright position, past detent, to turn on the interior lamps.
4. On the wall or screen you will observe a light pattern with a distinct horizontal edge towards the right. If this edge is not at the horizontal reference line, the beam will need to be adjusted so the edge is at the same height as the horizontal reference line.
INTERIOR LAMPS Map lamps T o turn on the map lamps, press the control next to each lamp. Rear map lamp (if equipped) The rear map lamp lights are located on the end of the overhead rail system.
BULB REPLACEMENT Headlamp Condensation The headlamps are vented to equalize pressure. When moist air enters the headlamp(s) through the vents, there is a possibility that condensation can occur . This condensation is normal and will clear within 45 minutes of headlamp operation.
Replacing exterior bulbs Check the operation of all the bulbs frequently . Replacing headlamp bulbs 1. Make sure that the headlamp control is in the OFF position and open the hood. 2. At the top and inboard side of the headlamp, peel the protective cover back from the lower screws and loosen the three retaining screws.
Replacing front parking lamp/turn signal/sidemarker bulbs 1. Make sure the headlamp control is in the OFF position and open the hood. 2. At the top and inboard side of the headlamp, peel the protective cover back from the lower screws and loosen the three retaining screws.
3. Carefully pull the lamp assembly straight rearward from the tailgate pillar to disengage two hidden snap-in retainers. 4. Remove bulb socket from the lamp assembly by turning it counterclockwise. 5. Pull bulb straight out of socket and press in the new bulb.
Replacing license plate lamp bulbs The license plate bulbs are located behind the rear bumper . T o change the license plate lamp bulbs: 1. Reach behind the rear bumper to locate the bulb. 2. T wist the bulb socket counterclockwise and carefully pull to remove it from the lamp assembly .
MULTI-FUNCTION LEVER W indshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. W indshield washer: Push the end of the stalk: • briefly: causes a single swipe of the wipers without washer fluid.
While holding the steering wheel, pull the lever up to its original position to lock the steering column. Never adjust the steering column when the vehicle is moving. ILLUMINATED VISOR MIRROR (IF EQUIPPED) Lift the mirror cover to turn on the visor mirror lamps.
OVERHEAD CONSOLE (IF EQUIPPED) The appearance of your vehicle’ s overhead console will vary according to your option package. The overhead console can come on rails, which can be removed by the customer , or it can come as a non-rail component of the headliner , which cannot be removed.
Bin Removal Attach and remove bins from the rail using the following instructions: Place both palms on the underside of the storage bin, avoiding the storage bin door .
While pushing upwards with palms, grip the side latches with fingers and squeeze. W ith pressure applied with palms and side latches squeezed down, pull downward on the entire storage bin and remove. AUXILIARY POWER POINT (12VDC) Power outlets are designed for accessory plugs only .
The auxiliary power point is located on the instrument panel. Do not use the power point for operating the cigarette lighter element (if equipped). T o prevent the fuse from being blown, do not use the power point(s) over the vehicle capacity of 12 VDC/180W .
Do not plug optional electrical accessories into the cigarette lighter socket. Do not hold the lighter in with your hand while it is heating, this will damage the lighter element and socket. The lighter will be released from its heating position when it is ready to be used.
Press and hold the bottom part of the rocker switch to open the window . Press and hold the top part of the rocker switch to close the window . Rear W indow Buffeting: When one or both of the rear windows are open, the vehicle may demonstrate a wind throb or buffeting noise.
• Press and hold the bottom part of the rocker switch to open window all the way to the full open position. • Press and hold the top part of the rocker switch to close the window . When operating the power sliding back window you must ensure all rear seat occupants and/or cargo are not in the proximity of the back window .
Automatic dimming interior rear view mirror Y our vehicle is equipped with an interior rear view mirror and a driver’ s side exterior mirror that has an auto-dimming function. The electronic day/night mirror will change from the normal (high reflective) state to the non-glare (darkened) state when bright lights (glare) reach the interior mirror .
Memory feature The power side view mirror positions are saved when doing a memory set function and can be recalled along with the vehicle personality features when a memory position is selected through the remote entry transmitter , keyless entry keypad or memory switch on the driver’ s door (if equipped with memory feature).
Heated outside mirrors Heated mirrors remove ice, mist and fog. T o activate the heated mirrors, press the rear defrost button R located on the climate control panel.
Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. SPEED CONTROL W ith speed control set, you can maintain a set speed without keeping your foot on the accelerator pedal. Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved.
Resuming a set speed Press the RESUME control and release it. This will automatically return the vehicle to the previously set speed. Increasing speed while using speed control There are two ways to set a higher speed: • Press and hold the SET control until you get to the desired speed, then release the control.
• Depress the brake pedal until the desired vehicle speed is reached, press the SET control. Turning of f speed control There are two ways to turn off the speed control: • Depress the brake pedal. This will not erase your vehicle’ s previously set speed, if RESUME is then selected, the vehicle will return to the previously set speed.
Audio control features Press to select: • AM, FM1, FM2 (if equipped) • CD (if equipped) • FES/DVD (if equipped) • SA T1, SA T2 or SA T3 (Satellite Radio mode if equipped).
Press F AN + or - to adjust fan speed. MOON ROOF (IF EQUIPPED) The moon roof control is located on the overhead console. Do not let children play with the moon roof or leave children unattended in the vehicle.
The moon roof has a built-in sliding shade that can be manually opened or closed when the glass panel is shut. T o close the shade, pull it toward the front of the vehicle.
1. Position the end of your hand-held transmitter 1–3 inches (2–8 cm) away from the HomeLink 威 button you wish to program (located on your visor) while keeping the indicator light in view .
Gate Operator & Canadian Programming During programming, your hand-held transmitter may automatically stop transmitting — not allowing enough time for HomeLink 威 to accept the signal from the hand-held transmitter .
Erasing HomeLink 姞 buttons T o erase the three programmed buttons (individual buttons cannot be erased): • Press and hold the two outer HomeLink 威 buttons until the indicator light begins to flash-after 20 seconds. Release both buttons. Do not hold for longer that 30 seconds.
Selectable features Reset Press this control to select and reset functions shown in the INFO menu and SETUP menu. Info menu This control displays the following control displays: • Odometer/Compass .
Compass zone/calibration adjustment 1. Determine your magnetic zone by referring to the zone map. 2. T urn ignition to the ON position. 3. Start the engine. 4. From Info menu, select the Compass/Odometer function. (Do not select T rip, DTE, or AFE. The top of the message center must be blank).
10. The compass is now calibrated. Average fuel economy (AFE) Select this function from the INFO menu to display your average fuel economy in miles/gallon or liters/100 km.
DTE is calculated using a running average fuel economy , which is based on your recent driving history of 500 miles (800 km). This value is not the same as the average fuel economy display . The running average fuel economy is reinitialized to a factory default value if the battery is disconnected.
The sequence of the system check report and how it appears in the message center is as follows: 1. FUEL LEVEL 2. ENGINE TEMP 3. OIL PRESSURE 4. BRAKE FLUID LEVEL 5. CHARGING SYSTEM Units (English/Metric) 1. Select this function from the SETUP menu for the current units to be displayed.
Language 1. Select this function from the SETUP menu for the current language to be displayed. 2. Pressing the RESET control cycles the message center through each of the language choices. 3. Press and hold the RESET control to set the language choice.
W arning display Status Door ajar W arning can be reset Low fuel level W arning returns after 10 minutes Check charging system Check traction control™ Low brake fluid level Low oil pressure Check engine temperature Reduced engine power Stop engine safely Check fuel cap W arning returns after the ignition key is turned from OFF to ON.
LOW FUEL LEVEL. Displays “DIST ANCE TO EMPTY XXX Miles” as an early reminder of a low fuel condition. CHECK CHARGING SYSTEM. Displayed when the electrical system is not maintaining proper voltage. If you are operating electrical accessories when the engine is idling at a low speed, turn off as many of the electrical loads as soon as possible.
ENGINE F AILSAFE MODE. Displayed when the engine has defaulted to a ’limp-home’ operation. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. DA T A ERR. These messages indicate improper operation of the vehicle network communication between electronic modules.
T AILGATE LOCK Y our vehicle may be equipped with a tailgate lock designed to help prevent theft of the tailgate. • Insert ignition key and turn to the right to engage lock. • T urn ignition key to the left to unlock. T ailgate removal Y our tailgate is removable to allow more room for loading.
10. Remove tailgate from left side hinge by sliding tailgate to the right. T o install, follow the removal procedures in reverse order . BEDRAILS (IF EQUIPPED) • This bedrail is for appearance use only . T o help prevent injury , do not use bedrail to retain cargo.
Activating bed extender Theft Deterrent Device: The following procedure can be done with the bed extender in the stowed or extended position. 1. Locate the Phillips head screw in the middle of the vertical brace in front of the locking clip. 2. T urn the screw counterclockwise until you hear an audible click.
Cargo rail package: The strong extruded aluminum double channel rails and four adjustable cleats are designed to hold loads up to 600 lb (272 kg) per cleat (maximum of two cleats per rail). • Cleat positions are adjusted by pulling the knob and turning slightly to lock open.
Front load bar: Spans the header area of the pickup box, providing the function of a header rail. • Attachment cleats from side rails or other attachments may be positioned in the front load bar to secure loads up to 600 lb (272 kg) per cleat (maximum of two cleats).
Cross bars: Aluminum cross bars with T -slot channels in all four sides, and a latch mechanism that allows the end supports to snap over the existing cleats. Cross bars are rated to hold loads up to 100 lb (45 kg) load evenly distributed between the two crossbars, and the T -slots are sized to accept industry-standard roof rack accessories.
Bed divider: This panel will keep small items up to 400 lb (180 kg) in position in the pickup box. Also includes T -slots to allow attachment of industry-standard roof rack accessories. • T o remove bed divider , lift handle on each side and lift end support shroud off of the cleat.
Side mounted tool bins: W atertight bins can be positioned at any point along the side rails and can be easily removed (even when full), and carried to wherever the contents are needed. Each bin will hold up to 60 lb (27 kg) of cargo, and has a drain plug for use as a cooler .
If any levers are visible above the lid of the bin, the bin is not securely attached to the rail, and may become detached from the vehicle if driven in that configuration.
KEYS The key operates all locks on your vehicle. In case of loss, replacement keys are available from your dealer . Y ou should always carry a second key with you in a safe place in case you require it in an emergency . Refer to the SecuriLock™ passive anti-theft system section in this chapter for more information.
• you shift into any gear putting the vehicle in motion, and • the brake pedal is released and the vehicle attains a speed greater than 5 mph (8 km/h).
5. T urn the ignition to the 1 (OFF/LOCK) position to exit programming. Note: After exiting the driver configuration mode, the horn will chirp once to indicate a feature has been activated/deactivated. Keyless entry key pad procedure 1. T urn the ignition to the 1 (OFF/LOCK) position.
REMOTE ENTRY SYSTEM This device complies with part 15 of the FCC rules and with RS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
2. Press and release again within three seconds to confirm that all the doors are closed and locked. Note: The doors will lock again, the horn will chirp once, and the parklamps will flash once more. If any of the doors are not properly closed the horn will make two quick chirps and the parklamps will not flash.
5. T urn the ignition to the 1 (OFF/LOCK) position to exit programming. Note: After exiting the driver configuration mode, the horn will chirp once to indicate a feature has been activated/deactivated. Car finder Press twice within three seconds. The horn will chirp and the turn lamps will flash.
2. W ithin five seconds, press any control on the remote transmitter which you would like to deactivate and then press the SET control on the driver’ s seat. 3. Repeat this procedure for another remote transmitter if desired. Replacing the battery The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent.
Replacing lost transmitters If a remote transmitter has been lost and you would like to remove it from the vehicle’ s memory , or you would like to purchase additional remote transmitters and have t.
Illuminated entry The interior lamps illuminate when the remote entry system is used to unlock the door(s) or sound the personal alarm. The illuminated entry system will turn off the interior lights i.
1. T urn the ignition to the 3 (ON) position, then press the control three times. 2. T urn the ignition to the 1 (OFF/LOCK) position, then press the control three times. 3. T urn the ignition to the 3 (ON) position; the horn will chirp to indicate the driver configuration mode has been activated.
3. Enter your personal 5-digit code. Each number must be entered within five seconds of each other . 4. After the code is entered, the locks will cycle, confirming that the new code has been set. T ips: • Do not set a code that uses five of the same number .
Unlocking and locking the doors using keyless entry keypad T o unlock the driver’ s door , enter the factory set 5-digit code or your personal code. Each number must be pressed within five seconds of each other .
If a problem occurs with the SecuriLock™ system, the indicator will flash rapidly or glow steadily when the ignition is in the 3 (ON) position. If this occurs, the vehicle should be taken to an authorized dealer for service. Automatic arming The vehicle is armed immediately after switching the ignition to the 1 (OFF/LOCK) position.
1. Insert the first previously programmed coded key into the ignition and turn the ignition from the 1 (OFF/LOCK) position to the 3 (ON) position (maintain ignition in the 3 (ON) position for at least one second, but no more than ten seconds).
SEATING Notes: Reclining the seatback can cause an occupant to slide under the seat’ s safety belt, resulting in severe personal injuries in the event of a collision. Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
Push control to lower head restraint. Using the manual recline function Never adjust the driver’ s seat or seatback when the vehicle is moving. T o maximize restraint system effectiveness, the driver and passenger seat must be in the upright position and the lap belt must be snug and low across the hips while the vehicle is moving.
Using the manual lumbar support For more lumbar support, turn the lumbar support control toward the front of vehicle. For less lumbar support, turn the lumbar support control toward the rear of vehicle. Adjusting the front power seat Never adjust the driver’ s seat or seatback when the vehicle is moving.
T o reduce the risk of possible serious injury: Do not hang objects off seat back or stow objects in map pocket (if equipped) when a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console (if equipped).
• T o program position two, repeat the previous procedure using control 2. A position can only be recalled when the transmission gearshift is in Park.
The head restraints can be moved up and down. Lift the head restraint so that it is located directly or as close as possible behind your head. Push control to lower head restraint. Folding up the rear seats The rear seat has a split 60/40 cushion. Each seat cushion can be flipped up into the seatback position.
Returning the seat to seating position Before returning the seatback to its original position, make sure that cargo or any objects are not trapped underneath the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched.
How does the Personal Safety System™ work? The Personal Safety System™ can adapt the deployment strategy of your vehicle’ s safety devices according to crash severity and occupant classification and conditions. A collection of crash and occupant sensors provides information to the Restraints Control Module (RCM).
in rear -facing child seats, this occurs because they are initially sitting very close to the airbag. For other occupants, this occurs when the occupant is not properly restrained by safety belts or child safety seats and they move forward during pre-crash braking.
safety belts. In frontal collisions, the safety belt pretensioners can be activated alone or , if the collision is of sufficient severity , together with the front airbags.
T o reduce the risk of injury , make sure children sit in the back seat where they can be properly restrained. Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision.
Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2. T o unfasten, push the release button and remove the tongue from the buckle.
V ehicle sensitive mode The vehicle sensitive mode is the normal retractor mode, allowing free shoulder belt length adjustment to your movements and locking in response to vehicle movement.
2. Grasp the shoulder portion and pull downward until the entire belt is extracted. 3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound.
The driver and front outboard passenger safety belt pretensioners are designed to activate only during certain frontal or near -frontal collisions with sufficient longitudinal deceleration.
Front safety belt height adjustment Y our vehicle has safety belt height adjustments for the driver and right front passenger . Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder . T o lower the shoulder belt height, push the button and slide the height adjuster down.
Conditions of operation If... Then... The driver’ s safety belt is not buckled before the ignition switch is turned to the ON position... The safety belt warning light illuminates 1-2 minutes and the warning chime sounds 4-8 seconds. The driver’ s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding.
The Belt-Minder 威 feature uses two different warning chimes. During the first minute of activation, the warning chime will sound once every second. The remaining warning chimes will sound twice every second while the system is activated. If... Then.
The following are reasons most often given for not wearing safety belts: (All statistics based on U.S. data) Reasons given... Consider ... “Crashes are rare events” 36700 crashes occur every day . The more we drive, the more we are exposed to “rare” events, even for good drivers.
Reasons given... Consider ... “I have an airbag” Airbags offer greater protection when used with safety belts. Frontal airbags are not designed to inflate in rear and side crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likely to DIE.
While the design allows you to deactivate your Belt-Minder 威 , this system is designed to improve your chances of being safely belted and surviving an accident. W e recommend you leave the Belt-Minder 威 system activated for yourself and others who may use the vehicle.
Do not use extensions to change the fit of the shoulder belt across the torso. Safety belt maintenance Inspect the safety belt systems periodically to make sure they work properly and are not damaged. Inspect the safety belts to make sure there are no nicks, tears or cuts.
The airbag supplemental restraint system is designed to work in conjunction with the safety belts to help protect the driver and front outboard passenger from certain upper body injuries. The term “supplemental restraint” means the airbags are intended as a supplement to the safety belts.
Always transport children 12 years old and under in the back seat if your vehicle has a back seat. Rear facing infant seats should NEVER be placed in the front seats. This is because the back of the infant seat is too close to the inflating airbag and the risk of a fatal injury to the infant when the airbag inflates is substantial.
Modifying or adding equipment to the front end of the vehicle (including frame, bumper , front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury . Do not modify the front end of the vehicle.
How does the airbag supplemental restraint system work? The airbag SRS is designed to activate when the vehicle sustains sufficient longitudinal deceleration. The fact that the airbags did not inflate in a collision does not mean that something is wrong with the system.
If the airbag has deployed, the airbag will not function again and must be replaced immediately . If the airbag is not replaced, the unrepaired area will increase the risk of injury in a collision. Determining if the system is operational The SRS uses readiness lights in the instrument cluster or a tone to indicate the condition of the system.
The front passenger sensing system will disable (will not inflate) the front passenger’ s frontal airbag if: • the front passenger seat is unoccupied, or has small/medium objects in the front seat.
• When the front passenger sensing system enables the front passenger frontal airbag (may inflate), the indicator will be unlit and stay unlit. If a person of adult size is sitting in the front pass.
The front passenger sensing system may detect small or medium objects placed on the seat cushion. For most objects that are in the front passenger seat, the passenger airbag will be disabled. Even though the passenger airbag is disabled, the ⬙ pass airbag off ⬙ lamp may or may not be illuminated according to the table below .
SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safety restraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags.
Child booster seats Children outgrow a typical convertible or toddler seat when they weigh 40 lb. (18 kg) and are around 4 years of age. Although the lap/shoulder belt will provide some protection, these children are still too small for lap/shoulder belts to fit properly , which could increase the risk of serious injury in a crash.
T ypes of booster seats There are two types of belt-positioning booster seats: • Those that are backless. If your backless booster seat has a removable shield, remove the shield and use the lap/shoulder belt.
Children and booster seats vary widely in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder .
Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a collision. SAFETY SEATS FOR CHILDREN Child and infant or child safety seats Use a safety seat that is recommended for the size and weight of the child.
• LA TCH lower anchors are recommended for use by children up to 48 lb. (22 kg) in a child restraint. T op tether anchors can be used for children up to 60 lb. (27 kg) in a child restraint, and to provide upper torso restraint for children up to 80 lb.
1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together . 3. While holding the shoulder and lap belt portions together , route the tongue through the child seat according to the child seat manufacturer’ s instructions.
4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage.
8. Allow the safety belt to retract to remove any slack in the belt. 9. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. T o check this, grab the seat at the belt path and attempt to move it side to side and forward.
The tether strap anchors in your vehicle are in the following positions (shown from top view): Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor .
Many tether straps cannot be tightened if the tether strap is hooked to the loop directly behind the child seat. T o provide a tight tether strap: 1. Route the tether strap under the head restraint and through the loop directly behind the child seat. 2.
Attaching safety seats with LA TCH (Lower Anchors and T ethers for Children) attachments for child seat anchors Some child safety seats have two rigid or webbing mounted attachments that connect to two anchors at certain seating positions in your vehicle.
Attach LA TCH lower attachments of the child seat only to the anchors shown. If you install a child seat with rigid LA TCH attachments, do not tighten the tether strap enough to lift the child seat off the vehicle seat cushion when the child is seated in it.
NOTICE TO UTILITY VEHICLE AND TRUCK OWNERS Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road.
Power is supplied to all four wheels through a transfer case or power transfer unit. 4WD vehicles allow you to select different drive modes as necessary . Information on transfer case operation and shifting procedures can be found in the Driving chapter .
• Narrower — to provide greater maneuverability in tight spaces, particularly in off-road use. As a result of the above dimensional differences, SUV’ s and trucks often will have a higher center of gravity and a greater difference in center of gravity between the loaded and unloaded condition.
T readwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 1/2) times as well on the government course as a tire graded 100.
Glossary of tire terminology • T ire label: A label showing the OE (Original Equipment) tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry .
Every day before you drive, check your tires. If one looks lower than the others, use a tire gauge to check pressure of all tires and adjust if required. At least once a month and before long trips, inspect each tire and check the tire pressure with a tire gauge (including spare, if equipped).
When weather temperature changes occur , tire inflation pressures also change. A 10°F (6°C) temperature drop can cause a corresponding drop of 1 psi (7 kPa) in inflation pressure. Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or T ire Label.
TIRE CARE Inspecting your tires Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check for holes or cuts that may permit air leakage from the tire and make necessary repairs.
Age T ires degrade over time depending on many factors such as weather , storage conditions, and conditions of use (load, speed, inflation pressure, etc.) the tires experience throughout their lives. In general, tires should be replaced after six years regardless of tread wear .
Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus L T -metric or all-season versus all-terrain) as those originally provided by Ford.
The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your T ire Pressure Monitoring System.
Tire and wheel alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires. If your vehicle seems to pull to one side when you’re driving, the wheels may be out of alignment.
Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
4. R: Indicates a “radial” type tire. 5. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter . 6. 95: Indicates the tire’ s load index. It is an index that relates to how much weight a tire can carry .
8. U.S. DOT T ire Identification Number (TIN): This begins with the letters “DOT” and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built.
13. Maximum Permissible Inflation Pressure: Indicates the tire manufacturers’ maximum permissible pressure and/or the pressure at which the maximum load can be carried by the tire.
Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label.
The T ire Pressure Monitoring System complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
When your temporary spare tire is installed When one of your road tires needs to be replaced with the temporary spare, the TPMS system will continue to identify an issue to remind you that the damaged road wheel/tire needs to be repaired and put back on your vehicle.
Low T ire Pressure W arning Light Possible cause Customer Action Required Solid W arning Light T ire(s) under -inflated 1. Check your tire pressure to ensure tires are properly inflated; refer to Inflating your tires in this chapter .
Low T ire Pressure W arning Light Possible cause Customer Action Required Flashing W arning Light Spare tire in use Y our temporary spare tire is in use.
any tire is under -inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. SNOW TIRES AND CHAINS Snow tires must be the same size and grade as the tires you currently have on your vehicle.
Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the T ire Label on the B-Pillar or the edge of the driver’ s door (vehicles exported outside the US and Canada may not have a T ire Label).
Example only: Cargo W eight – includes all weight added to the Base Curb W eight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GA W (Gross Axle W eight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload.
GA WR (Gross Axle W eight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’ s door .
GCW (Gross Combined W eight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer . GCWR (Gross Combined W eight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers – that the vehicle can handle without risking damage.
Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury . Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lb.
cement to your home? If you and your friend each weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12 x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 - 540 = -103 kg.
T owing a trailer places an additional load on your vehicle’ s engine, transmission, axle, brakes, tires and suspension. Inspect these components carefully periodically during, and after any towing operation. Exceeding the maximum GCWR could result in extensive damage to your vehicle and personal injury .
T railer frontal area considerations: • Not to exceed towing vehicle frontal area without Class IV trailer towing package • Not to exceed 60 square feet (5.52 square meters) with Class IV trailer towing package Note: Do not exceed trailer weight of 5,000 lb (2268 kg) when towing with bumper only .
Do not attach safety chains to the bumper . T railer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the manufacturer’ s specifications. The trailer brakes must meet local and Federal regulations.
• T o eliminate excessive shifting, use a lower gear . This will also assist in transmission cooling. (For additional information, refer to Understanding the gearshift positions of the 4–speed automatic transmission in the Driving chapter . • Anticipate stops and brake gradually .
Launching or retrieving a boat Disconnect the wiring to the trailer before backing the trailer into the water . Reconnect the wiring to the trailer after the trailer is removed from the water . When backing down a ramp during boat launching or retrieval: • do not allow the static water level to rise above the bottom edge of the rear bumper .
STARTING Positions of the ignition 1. OFF/LOCK, locks the steering wheel, automatic transmission gearshift lever and allows key removal. Note: The ignition key cannot be removed from the ignition unless the gearshift lever is securely latched in P (Park).
Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately .
4. Make sure the parking brake is set. 5. T urn the key to 3 (ON) without turning the key to 4 (ST ART). Some warning lights will briefly illuminate. See W arning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights.
This vehicle has a computer assisted cranking system which assists in starting the engine. If the ignition key is turned to 4 (ST ART) and then released when the engine begins cranking, the engine may continue cranking for up to 10 seconds or until the vehicle starts.
with Outdoor Appliances. ⬙ Never use an indoor extension cord outdoors; it could result in an electric shock or fire hazard. • Use a 16 gauge outdoor extension cord, minimum. • Use as short an extension cord as possible. • Do not use multiple extension cords.
Make sure system is unplugged and properly stowed before driving the vehicle. While not in use, make sure the protective cover seals the prongs of the engine block heater cord plug.
Even when the ABS is disabled, normal braking is still effective. If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately by an authorized dealer . Parking brake T o set the parking brake (1), press the parking brake pedal down until the pedal stops.
During T raction Control™ operation, the traction control active light will illuminate and the engine will not “rev-up” when you push further on the accelerator .
• Some noise is normal during operation. If the noise is excessive, check for a low power steering fluid level before seeking service by your authorized dealer . • Heavy or uneven steering efforts may be caused by a low power steering fluid level.
V ehicles with a higher center of gravity such as utility vehicles and trucks handle differently than vehicles with a lower center of gravity . Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
2. Open the center console bin. Using a screwdriver , carefully pry off the console finish panel surrounding the shifter mechanism by inserting a screwdriver into the latch slot as shown. 3. Remove console finish panel assembly to expose the inside of the gearshift.
If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly . See your authorized dealer .
T o put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) Always set the parking brake fully and make sure the gearshift is latched in P (Park). T urn the ignition to the LOCK position and remove the key whenever you leave your vehicle.
• Use when driving conditions cause excessive shifting from O/D to other gears. Examples: city traffic, hilly terrain, heavy loads, trailer towing and when engine braking is required. • T o return to O/D (Overdrive), press the transmission control switch.
REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects.
The RSS detects obstacles up to 6 feet (2 meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper , (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases.
Keep the RSS sensors (located on the rear bumper/fascia) free from snow , ice and large accumulations of dirt (do not clean the sensors with sharp objects).
• (3) Red zone • (4) Y ellow zone • (5) Green zone Always use caution while backing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away . Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones.
If the back end of the vehicle is hit or damaged, then check with your authorized dealer to have your rear video system checked for proper coverage and operation. Nighttime and dark area use At night time or in dark areas, the reverse camera system relies on the reverse lamp lighting to produce an image.
System indicator lights • 4X4 HI - Momentarily illuminates when the engine is started. Illuminates when 4H is selected. • 4X4 LOW – Momentarily illuminates when the engine is started. Illuminates when 4L is selected. Using the electronic shift 4WD system 2H (2WD High) - Power to the rear wheels only; used for street and highway driving.
3. Move the 4WD control to the desired position. • If shifting into 4L (4WD Low), wait for the 4X4 LOW light in the instrument cluster to turn on indicating the shift is complete. • If shifting out of 4L (4WD Low), wait for the 4X4 LOW light in the instrument cluster to turn off indicating the shift is complete.
If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.
Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over -driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency . Excessive steering will result in less vehicle control, not more.
If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly . See your authorized dealer .
Mud and water If you must drive through high water , drive slowly . T raction or brake capability may be limited. When driving through water , determine the depth; avoid water higher than the bottom of the hubs (if possible) and proceed slowly . If the ignition system gets wet, the vehicle may stall.
Driving on hilly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. A void driving crosswise or turning on steep slopes or hills .
Driving on snow and ice 4WD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control.
DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).
ROADSIDE ASSISTANCE Getting roadside assistance T o fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program.
Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursemen.
HAZARD FLASHER CONTROL The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash.
This switch is located in the front passenger’ s footwell, behind the kick panel access cover , to the left of the fuse box. The access cover needs to be removed to reset the fuel pump shut-off switch. T o reset the switch: 1. T urn the ignition OFF .
Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey — — — 3A Violet Violet — — — 4A Pink Pink — — — 5A T an T an — — — 7.
Always disconnect the battery before servicing high current fuses. T o reduce risk of electrical shock, always replace the cover to the Power Distribution Box and Auxiliary Relay Box before reconnecting the battery or refilling fluid reservoirs.
Fuse/Relay Location Fuse Amp Rating Passenger Compartment Fuse Panel Description 3 7.5A* Power mirrors, Memory seats and pedals, Driver power seat 4 10A* DVD battery power , Power fold mirror 5 7.
Fuse/Relay Location Fuse Amp Rating Passenger Compartment Fuse Panel Description 18 10A* Run/Start feed - Overhead power point, Electrochromatic mirror , Heated seats, BSM, Compass, RSS (Reverse Sensi.
Fuse/Relay Location Fuse Amp Rating Passenger Compartment Fuse Panel Description 35 20A* Instrument cluster high beam indicator , High beam headlamps 36 10A* T railer tow right turn/stop lamps 37 20A*.
Fuse/Relay Location Fuse Amp Rating Passenger Compartment Fuse Panel Description 401 30A Circuit breaker Delayed accessory power: Power windows, Moon roof, Power sliding backlite R01 Full ISO relay St.
• W ithout Daytime Running Lamp (DRL) and 4x4 options The relays are coded as follows: Fuse/Relay Location Fuse Amp Rating Description F03 5A Clockspring illumination R01 Full ISO Relay 4x4 CCW R02 .
The use of tire sealants may damage your T ire Pressure Monitoring System and should not be used. Refer to T ire Pressure Monitoring System (TPMS) in the T ires, Wheels and Loading chapter for important information. If the tire pressure monitor sensor becomes damaged, it will no longer function.
Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • W inter weather driving capability • W et weather driving capability 3.
Location of the spare tire and tools The spare tire and tools for your vehicle are stowed in the following locations: T ool Location Spare tire Under the vehicle, just forward of the rear bumper Jack,.
Tire change procedure T o help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
6. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 7. Position the jack according to the following guides and turn the jack handle clockwise until the wheel is completely off the ground.
• Rear T o lessen the risk of personal injury , do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire. • Never use the front or rear differential as a jacking point.
Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing in the direction specified on the T ire Changing Instructions located with the jack hardware.
When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy . As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission.
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery . 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery .
4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’ s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.
Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery .
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’ s battery . 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’ s battery .
WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or , if you are a member of a roadside assistance program, your roadside assistance service provider . Ford recommends your vehicle be towed with a wheel lift or flatbed.
GETTING THE SERVICES YOU NEED At home Y ou must take your Lincoln or Mercury vehicle to an authorized dealer for warranty repairs. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P .O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www .ford.
In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’ s warranty laws. Ford is also allowed a final repair attempt in some states.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Y our satisfaction is important to Ford Motor Company and to your dealer . Experience has shown that our customers have been very successful in achieving satisfaction by following the three-step procedure outlined on the front page of the W arranty Guide.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the au.
If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www .
ORDERING ADDITIONAL OWNER’S LITERA TURE T o order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORA TED P .O. Box 07150 Detroit, Michigan 48207 Or call: For a free publication catalog, order toll free: 1-800-782-4356 Monday-Friday 8:00 a.
T o contact NHTSA, you may call the V ehicle Safety Hotline toll-free at 1–888–327–4236 (TTY : 1–800–424–9153); go to http://www.safercar .gov; or write to: Administrator NHTSA 400 Seventh Street, SW W ashington, D.C. 20590 Y ou can also obtain other information about motor vehicle safety from http://www.
W ASHING THE EXTERIOR W ash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail W ash (ZC-3-A), which is available from your authorized dealer . • Never use strong household detergents or soap, such as dish washing or laundry liquid.
• After polishing chrome bumpers, apply a coating of Motorcraft Premium Liquid W ax (ZC-53-A), available from your authorized dealer , or an equivalent quality product to help protect from environmental effects.
ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • T ake care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly . If the wipers do not wipe properly , substances on the vehicle’ s glass or the wiper blades may be the cause.
• Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces. • Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
Do not use cleaning solvents, bleach or dye on the vehicle’ s seatbelts, as these actions may weaken the belt webbing. LEATHER SEATS Y our leather seating surfaces have a clear , protective coating over the leather . • T o clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl Cleaner (ZC-11-A).
Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11-A) Motorcraft Leather Care Kit (ZC-11-D) Motorcraft Detail W ash (ZC-3-A) Motorcraft Dusting Cloth Mitt (ZC-47) Motorcraft Dusting Cloth (ZC-24) Motorcraft Engine Shampoo and Degreaser (U.
SERVICE RECOMMENDATIONS T o help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy . If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service.
OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel. 2. Go to the front of the vehicle and release the auxiliary latch that is located on the front bumper under the grill. 3. Lift the hood until the lift cylinders hold it open.
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 5.4L V8 1. Battery 2. T ransmission fluid dipstick 3. Air filter assembly 4. Power steering fluid reservoir 5. Engine oil dipstick 6. Brake fluid reservoir 7. Engine coolant reservoir 8. Engine oil filler cap 9.
WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low . In very cold weather , do not fill the reservoir completely . Only use a washer fluid that meets Ford specification WSB-M8B16-A2. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash.
Poor wiper quality can be improved by cleaning the wiper blades and the windshield, refer to Windows and wiper blades in the Cleaning chapter . T o prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers.
• If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range. • If required, add engine oil to the engine.
5. Fully install the engine oil filler cap by turning the filler cap clockwise 1/4 of a turn until three clicks are heard or until the cap is fully seated. T o avoid possible oil loss, DO NOT operate the vehicle with the engine oil level dipstick and/or the engine oil filler cap removed.
BATTERY Y our vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced.
Keep batteries out of reach of children. Batteries contain sulfuric acid. A void contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution.
• Always dispose of automotive batteries in a responsible manner . Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.
When the engine is cold, check the level of the engine coolant in the reservoir . • The engine coolant should be at the “FULL COLD” level or within the “COLD FILL RANGE” as listed on the engine coolant reservoir (depending upon application).
Do not put engine coolant in the windshield washer fluid container . If sprayed on the windshield, engine coolant could make it difficult to see through the windshield. • Add Motorcraft Premium Gold Engine Coolant or equivalent meeting Ford specification WSS-M97B51-A1.
T o reduce the risk of personal injury , make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly . Add the proper mixture of coolant and water to the cooling system by following these steps: 1.
Used engine coolant should be disposed of in an appropriate manner . Follow your community’ s regulations and standards for recycling and disposing of automotive fluids. Coolant refill capacity T o find out how much fluid your vehicle’ s cooling system can hold, refer to Maintenance product specifications and capacities in this chapter .
What you should know about fail-safe cooling (if equipped) If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain.
Never remove the coolant reservoir cap while the engine is running or hot. 5. Restart the engine and take your vehicle to an authorized dealer . Driving the vehicle without repairing the engine problem increases the chance of engine damage. T ake your vehicle to an authorized dealer as soon as possible.
Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before refueling your vehicle. • Always turn off the vehicle before refueling. • Automotive fuels can be harmful or fatal if swallowed.
Refueling Fuel vapor burns violently and a fuel fire can cause severe injuries. T o help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • T urn off yo.
At the next opportunity , safely pull off of the road, remove the fuel filler cap, align the cap properly and reinstall it. The check fuel cap light or “check fuel cap” message may not reset immediately; it may take several driving cycles for the check fuel cap light or “check fuel cap” message to turn off.
Octane recommendations Y our vehicle is designed to use “Regular” unleaded gasoline with pump (R+M)/2 octane rating of 87. W e do not recommend the use of gasolines labeled as “Regular” that are sold with octane ratings of 86 or lower in high altitude areas.
If you have run out of fuel: • Y ou may need to cycle the ignition from OFF to ON several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, cranking time will take a few seconds longer than normal.
• Use the same filling rate setting (low — medium — high) each time the tank is filled. • Allow no more than three automatic click-offs when filling. • Always use fuel with the recommended octane rating. • Use a known quality gasoline, preferably a national brand.
• Idling for long periods of time (greater than one minute) may waste fuel. • Anticipate stopping; slowing down may eliminate the need to stop. • Sudden or hard accelerations may reduce fuel economy .
• Using fuel blended with alcohol may lower fuel economy . • Fuel economy may decrease with lower temperatures during the first 8–10 miles (12–16 km) of driving. • Driving on flat terrain offers improved fuel economy as compared to driving on hilly terrain.
If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability .
2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly . 3. The fuel cap may not have been securely tightened. See Fuel filler cap in this chapter .
The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cyc.
BRAKE FLUID The fluid level will drop slowly as the brakes wear , and will rise when the brake components are replaced. Fluid levels between the “MIN” and “MAX” lines are within the normal operating range; there is no need to add fluid.
7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated area for normal operating temperature or ambient temperature. Low fluid level Do not drive the vehicle if the fluid level is at the bottom of the dipstick and the ambient temperature is above 50°F (10°C).
Use of a non-approved automatic transmission fluid may cause internal transmission component damage. If necessary , add fluid in 1/2 pint (250 ml) increments through the filler tube until the level is correct. If an overfill occurs, excess fluid should be removed by an authorized dealer .
3. Add only enough fluid through the filler opening so that the fluid level is at the bottom of the opening. Use only fluid that meets Ford specifications.
Changing the air filter element 1. Release two retainer clamps. 2. Pull air filter tray assembly out toward front of vehicle and lift air filter element up and out of housing. The air filter box needs to be free of any debris before installing a new air filter .
MOTORCRAFT PART NUMBERS Component 5.4L 3V V8 engine Air filter element F A-1754 Battery BXT -65-650 Fuel filter FG-986B Oil filter FL-820-S PCV valve 1 Spark plugs 2 1 The PCV valve is a critical emission component.
MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES Item Capacity Ford part name or equivalent Ford part number / Ford specification Brake fluid Between MIN and MAX on reservoir Motorcraft High Performa.
Item Capacity Ford part name or equivalent Ford part number / Ford specification Engine coolant 21.2 quarts (20.0L) Motorcraft Premium Gold Engine Coolant with bittering agent (yellow-colored) 2 VC-7-B / WSS-M97B51-A1 Cooling system stop leak pellets — Motorcraft Cooling System Stop Leak Pellets VC-6 / WSS-M99B37-B6 Front axle (4X4) fluid 3.
Item Capacity Ford part name or equivalent Ford part number / Ford specification Fuel tank (6.5’ box) 27.0 gallons (102.2L) Standard 35.7 gallons (135.1L) Optional —— 1 Use of synthetic or synthetic blend motor oil is not mandatory . Engine oil need only meet the requirements of Ford specification WSS-M2C930-A and the API Certification mark.
ENGINE DATA Engine 5.4L V8 engine Cubic inches 330 Required fuel 87 octane Firing order 1-3-7-2-6-5-4-8 Ignition system Coil on plug Spark plug gap 1 0.040–0.050 inch (1.02–1.28mm) Compression ratio 9.85:1 1 The spark plug gap can not be adjusted.
IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway T raffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located.
The V ehicle Identification Number (VIN) contains the following information: 1. W orld manufacturer identifier 2. Brake system / Gross V ehicle W eight Rating (GVWR) / Restraint System 3. V ehicle line, series, body type 4. Engine type 5. Check digit 6.
GENUINE LINCOLN ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Lincoln Accessories are available for your vehicle through your local Lincoln or Ford of Canada dealer .
Lifestyle Ash cup / smoker’ s package Bedliners and bedmats Cargo organization and management T owing mirrors T railer hitches, wiring harnesses and accessories Peace of mind Mobile-ease™ hands-fr.
A Accessory delay .......................... 90 Air cleaner filter ............... 310–312 Air conditioning .......................... 68 Airbag supplemental restraint system ................................ 156–157 and child safety seats ........
instrument panel .................... 276 interior ..................................... 277 plastic parts ............................ 275 safety belts .............................. 277 washing .................................... 273 waxing .......
recommendations ................... 286 refill capacities ........................ 313 specifications .......................... 313 Event data recording .................... 7 Exhaust fumes .......................... 215 F Fail safe cooling .........
Instrument panel cleaning ................................... 276 cluster ........................................ 12 lighting up panel and interior ....................................... 74 J Jack ............................................ 250 positioning .
Passenger Occupant Classification Sensor ................. 142 Power distribution box (see Fuses) ............................... 244 Power door locks ...................... 121 Power mirrors ............................. 91 Power point ..............
Specification chart, lubricants ................................... 313 Speed control .............................. 94 Starting your vehicle ........ 212–214 jump starting .......................... 258 Steering wheel controls .....................
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328.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Lincoln Electric 2008 Mark LT c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Lincoln Electric 2008 Mark LT - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Lincoln Electric 2008 Mark LT, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Lincoln Electric 2008 Mark LT va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Lincoln Electric 2008 Mark LT, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Lincoln Electric 2008 Mark LT.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Lincoln Electric 2008 Mark LT. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Lincoln Electric 2008 Mark LT ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
