Manuel d'utilisation / d'entretien du produit TracVision 6 du fabricant KVH Industries
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Satellite T elevision KVH T racV ision ® 6 technical manual • Installation • Configuration • Maintenance A Guide to T racV ision 6.
1 54-0166 Addendum to Re v . C T racVision 6-HP T echnical Manual Addendum (ECO #7134) The following changes apply to Revision C of the T racV ision 6-HP T echnical Manual (KVH Part Number 54-0166). The “=TV” configuration command printed in the manual is incorrect.
T racV ision 6 T echnical Manual This manual provides detailed instr uctions on the proper installation, configuration, troubleshooting, and maintenance of the KVH T racV ision 6 system. Complete instructions on how to use the T racV ision 6 system is provided in the T racV ision 6 User ’ s Guide.
T racVision ® and KVH ® are registered trademarks of KVH Industries, Inc. T racNet ™ is a trademark of KVH Industries, Inc. DV B ® (Digital Video Broadcasting) is a registered trademark of the D VB Project. DIRECTV ® is a registered trademark of DIRECTV , Inc.
54-0166 i T able of Contents T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1.1 T r acVision 6 System Ov er vie w . . . . . . . . . . . . . . . . . . . . . . .3 1.2 T r acVision 6 Components . . .
4.3 T racVision 6 Field Replaceab le Units . . . . . . . . . . . . . . . . .52 4.4 Replacing the PCBs and Fuses . . . . . . . . . . . . . . . . . . . . .54 4.5 Replacing the Antenna Gyro Assemb ly . . . . . . . . . . . . . . .58 4.6 Replacing the Azimuth Limit Switch Assembly .
Introduction 54-0166 1 1 – Introduction This section provides a basic overview of the T racVision 6 system. It explains how the system works and describes the function of each component. Contents 1.1 T racVision 6 System Overview . . . . . . . . . .
Introduction 54-0166 3 1.1 T racVision 6 System Over view A complete satellite TV system includes the T racV ision 6 antenna connected to the switchplate, an IRD (satellite TV receiver), and a television set. The optional TV/SA T Switch allows you to select a satellite at the press of a button.
54-0166 4 T racVision 6 T echnical Manual Satellite Librar y Y our T racV ision 6 includes a pre-pr ogrammed satellite library of North American, European, and Latin American satellite services. When configuring the T racV ision 6, you may choose a pair of satellites from the library to be active in the system and with your IRD.
1.2 T racVision 6 Components Y our T racV ision 6 system includes the following components: Antenna Unit The antenna unit houses the antenna positioning mechanism, low noise block (LNB), power supply , and control elements within a molded ABS radome.
1.3 Materials Provided With the T racVision 6 T able 1-3 lists the components and materials in the T racV ision 6 shipping carton. Component KVH P art No.
Installation 54-0166 7 2 – Installation This section explains how to install, configure, and test the T racVision 6 system. Follow the simple procedures in this section sequentially to ensure a safe and effective installation. Contents 2.1 Planning the Installation .
Installation 54-0166 9 2.1 Planning the Installation Who Should Install the T racVision 6 KVH recommends that a KVH-authorized technician install the T racV ision 6 system. Installers should have experience installing electronic equipment on a vessel.
• A PC with terminal emulation software such as W indows Hyperterminal or PROCOMM. • Power cable to connect the switchplate to ship’s power (T able 2-2 provides proper gauge and length specifications). Cable Length Cable Gauge to 50 ft (15 m) 14 A WG (1.
Choosing Component Locations The major considerations in locating the T racV ision components are described below . Cable Lengths When determining component locations, keep in mind accessibility and cable lengths between units.
Choosing the Best Location for the T racVision Antenna There ar e several factors to consider when choosing the location for the T racV ision antenna. • Since the T racV ision antenna r equires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.
Radar Concerns The T racV ision antenna must be kept out of line with nearby radars, as their energy levels may overload the antenna’s fr ont- end circuits. In an ideal installation, the antenna is mounted four feet (1.2 m) above and four feet (1.2 m) away from the radar (measured fr om the center of the antenna dome to the center of the radar).
Locating the Switchplate A switchplate has been provided to serve as the hub of the T racV ision 6 wiring (with the exception of the RF cable, which will be connected to the IRD). The switchplate includes an On/Off switch and a DB9 maintenance port for easy access to the antenna unit’s software and diagnostics.
2.2 Mounting the T racVision Antenna 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in “ Choosing the Best Location for the T racV ision Antenna” on page 12 .
5. Remove the antenna unit from its shipping carton and set the radome aside in a safe place. If you bring the radome topside, be sure to secur e it with a lanyard so that it does not fall overboar d. 6. Remove the foam shipping restraints fr om the antenna unit.
9. Clean the mounting surface where the foam seal will be placed. Remove the paper backing from the foam seal to expose the contact cement, then lay the foam seal in place, adhesive side down, and press down firmly to bring the adhesive into full contact along the mounting surface.
12. At each of the four baseplate mounting holes, place a 3 ⁄ 8 " flat washer on a 3 ⁄ 8 "-16 bolt and insert the bolt into the hole from above, as shown in Figure 2-8. Car efully rotate the azimuth mechanism plate to expose all four mounting holes.
Installation 54-0166 19 2.3 Connecting the IRD(s) For the T racV ision system to work, you must connect the following cables to your satellite TV receiver(s) (IRDs): • RF Cable • Ground W ire Connecting the RF Cable(s) Each RF cable must be an RG-1 1 (75 ohms) or RG-6 (75 ohms) cable fitted with F-type connectors.
Option 3 - Connecting Three or More IRDs (North American and Latin American Systems) T o connect three or four IRDs to the T racV ision antenna, you will need to install an active multiswitch (Channel Master model 6214IFD or equivalent) between the antenna and the IRDs.
Installation 54-0166 21 Multiple Multiswitch Installation If you need to connect more than four IRDs to the T racV ision antenna, you may carry out a multiple multiswitch installation, as shown in Figure 2-10.
Option 3 - Connecting Three or More IRDs (European Quad-output LNB Systems) In European systems that come with a quad-output LNB, all four RF outputs from the T racV ision antenna can be connected to individual IRDs.
Connecting the IRD Ground Wire A grounding wir e has been provided to connect your IRD to a suitable ground. Attach the grounding wir e to any suitable scr ew on the rear panel of the IRD with a good contact with the IRD chassis.
Connecting the Antenna Data Cable Find the T racV ision 6 data cable where it comes through the panel cutout made earlier . W ire the data cable to the switchplate as shown in Figure 2-13. The connector boar d is etched with the same wire color identification to make the wiring pr ocess easier .
Connecting the Switchplate to Vessel Power Short circuits may r esult in severe electrical shock or burns. T urn off vessel power and test the cir cuit to ensure that no power is present befor e connecting any power cables. The T racV ision 6 system requires an 1 1-16 VDC power input.
2.5 Mounting the Switchplate After completing the switchplate wiring process, you must install the switchplate itself. This process, detailed in the following steps, is illustrated in Figure 2-16. 1. Fit the switchplate assembly and support frame into the panel cutout made earlier and flush to the mounting surface.
2.6 Activating/Programming the IRD Before it can be used, your IRD (satellite r eceiver) must be activated and/or programmed, as described below . DIRECTV Activation KVH makes it easy to activate your DIRECTV IRD. Just call KVH at 1-888-584-4163 and select the T racV ision Product Activation Department (Monday - Friday , 8:30 a.
Programming DSS Plus IRDs If you are using multiple DSS Plus IRDs and intend to shift fr om one satellite to another , only one of the IRDs can be configured as a two-satellite receiver . All other IRDs must be configur ed as one- satellite receivers.
2.7 Installing Satellites to T rack T racV ision 6 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a prepr ogrammed library of North American, European, and Latin American satellites. It also has two open slots that you may use to program two additional satellites of your choice.
If you wish to track the default satellites, skip to Section 2.8 on page 37 (European systems only) or Section 2.9 on page 38 . If you wish to track a differ ent satellite (either from the satellite l.
Are the Satellites Y ou Want to T rack Listed in the Library? If the satellites you want to track are listed in the library , skip to “Installing Y our Satellites” on page 36. If you want to track a satellite that is not listed in the library , follow the steps in the next section, “Programming User-defined Satellites.
Entering User -defined Satellite Data T o configure your user-defined satellites, follow the steps below . 1. Using your PC’s terminal emulation program, type HAL T<cr> (<cr> indicates a carriage return/ENTER key) . This command puts the antenna in Idle mode.
5. Repeat Step 4 for each of the following transponder categories: • vertical high • vertical low • horizontal high • horizontal low OR • right • left T racV ision 6 requires that the data fields for all transponder categories be provided.
An Example of Configuring a User -defined Satellite (N. America) The following is an example of configuring the fictional YOURSA T 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed.
An Example of Configuring a User -defined Satellite (Europe) The following is an example of configuring the fictional YOURSA T 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed.
Installing Y our Satellites T o install the satellites you want to track, follow the steps below . 1. Using your PC’s terminal emulation program, type HAL T<cr> (<cr> indicates a carriage return/ENTER key) . This command puts the antenna in Idle mode.
2.8 Setting the Skew Angle (European Systems Only) T o optimize channel reception, the antenna’s LNB skew angle must be adjusted. Refer to your satellite service provider for the proper skew angle for your selected satellite service and geographical location.
2.9 Checking Out the System Now that you’ve installed the T racV ision 6, you need to verify that the system functions properly . Check the system startup sequence to ensure that the system is operating within normal parameters. T o view the startup sequence, connect a PC to the switchplate’s maintenance port.
4. After completing the review of the startup and operational routines, turn on the IRD and television and check the channels on the selected satellites. For European systems, check both horizontally and vertically polarized channels, if possible. 5. When all checks are completed, shut down the system.
2.10 Changing Geographic Location If you move to a differ ent geographic area, you will need to modify your T racV ision 6 system to receive satellite TV signals in the new location. T o begin receiving satellite signals in the new area, perform the following steps.
T roubleshooting 54-0166 41 3 – T roubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents 3.1 T roubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 3.
T roubleshooting 54-0166 43 3.1 T roubleshooting Matrix The troubleshooting matrix shown in T able 3-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions.
54-0166 44 T racVision 6 T echnical Manual 3.2 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the performance of the T racV ision 6. The following sections addr ess these issues and potential solutions.
Incorrect Satellite Configuration (European Systems Only) The satellite configuration on European IRDs must match the satellite settings on the T racV ision 6 system. • Satellite A on the T racV ision 6 must be the same satellite as IRD Alternative 1 (or A, based on your IRD) and must be assigned the IRD DiSEqC 1 setting.
Satellite Frequency Data Changed If some channels work, while one or more other channels do not, or the antenna cannot find the satellite, the selected satellite’s frequency data may have changed. This fr equency data can be updated via the maintenance port.
3.5 Computer Diagnostics T racV ision 6 has been designed to provide diagnostic readouts viewed on a PC having an RS-232 serial communication port. If you are unable to isolate a system pr oblem, set up for computer diagnostics as described below . System problems will most likely be found somewhere thr ough the diagnostic readouts.
Maintenance 54-0166 49 4 – Maintenance This section identifies system components that may be replaced in the field, details how to replace those components, and lists preventive maintenance routines. Contents 4.1 Warranty/Service Information . . . .
Maintenance 54-0166 51 4.1 W arranty/Ser vice Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement pr ovided at the conclusion of this manual.
54-0166 52 T racVision 6 T echnical Manual 4.3 T racVision 6 Field Replaceable Units If you experience an operating problem or otherwise r equire technical assistance, please contact your local authorized T racV ision 6 dealer/installer or distributor .
Nor th American/ Latin American LNB Ele vation Motor and Drive Assemb ly Azimuth Motor Antenna Gyro PCB Cov er and PCBs Azimuth Limit Switch Assembly European Quad-output LNB Tie-wraps European Dual-o.
4.4 Replacing the PCBs and Fuses The main and RF PCBs are pr otected by a cover fastened to the antenna support frame. This cover must be removed to gain access to the PCBs and fuses discussed in the following sections.
The PCBs are mounted to the antenna support frame with machine screws and ar e interconnected by Molex connectors. Figure 4-3 shows the PCB arrangement and connectors, while Figure 4-4 shows how the printed cir cuit boards are mounted to the support frame.
54-0166 56 T racVision 6 T echnical Manual Replacing the Main PCB 1. W ith a PC connected to the switchplate’s maintenance port, apply power to the antenna unit. 2. Record the system serial number for later r e-entry (the serial number is listed at the beginning of the startup sequence, as shown in Appendix D on page 79 ).
Maintenance 54-0166 57 Replacing the RF PCB 1. The RF PCB receives operating voltages fr om both the main PCB and the IRD (via the RF cable). Ensure that all power (including the IRD) is turned off befor e proceeding. 2. Remove the PCB cover , as explained in “Removing the PCB Cover” on page 54 .
4.5 Replacing the Antenna Gyro Assembly 1. Remove the PCB cover , as explained in “Removing the PCB Cover” on page 54 . 2. Remove the four screws, four washers, and the counterweight from the end of the antenna gyr o (see Figure 4-6).
6. Connect the new antenna gyro’s Molex connector to the main PCB. 7. Replace the antenna gyro gasket (see Figur e 4-6). 8. Using the standoffs r emoved in Step 3, secure the new antenna gyro to the bracket. The antenna gyr o should be oriented so that the cable extends from the top of the gyro, as shown in Figur e 4-6.
9. T ype HAL T<cr> . 10. T ype DEBUGON<cr> . 1 1. T ype =LSTEST<cr> . 12. T ype EL,300<cr> . 13. T ype =CALGYRO<cr> . V erify that the Antenna Gyro Azimuth scale factor is between -0.00090 and -0.001 10 and the Antenna Gyro Elevation scale factor is between 0.
4.6 Replacing the Azimuth Limit Switch Assembly 1. Rotate the antenna assembly , by hand, clockwise until it stops. 2. Remove the PCB cover as explained in “Removing the PCB Cover” on page 54 . 3. At the main PCB, cut the black and white wires from the azimuth limit switch Molex connector (see Figure 4-3 on page 55).
8. Route the new limit switch wires thr ough the cover and cable clamp to the main PCB’s Molex connector . After noting the position of the old black and white wires, r emove the old wires from the Molex connector . Attach the new wires in their places.
4.7 Replacing the Elevation Motor and Belt The elevation motor is mounted to the inside of the support frame. Machine screws and washers hold the drive motor in position to maintain proper tension on the toothed drive belt. Figure 4-9 shows the arrangement of motor , drive belt, and antenna pulley .
4. Loosen the screws and gently pr ess downward on the motor hub until the drive belt is at proper tension. Adjust the belt tension for a maximum of 1 ⁄ 8 " (3 mm) deflection with moderate finger pressur e between the motor and antenna pulley .
4.8 Replacing the LNB The LNB assembly receives power fr om the IRD via the RF PCB. Be certain that the IRD is turned off or disconnected fr om its power source befor e removing or reconnecting the LNB. Replacing a North American or Latin American LNB 1.
Replacing a European LNB 1. Using a 7 ⁄ 16 " wrench, car efully disconnect the RF connectors at the LNB. 2. Note the currently set skew value, as indicated by the stickers on the LNB and choke assembly (see Figure 4-1 1). 3. Loosen the wing screws and r emove the LNB from the choke assembly as shown in Figure 4-12.
4.9 Preparing for Shipment If you need to repack the antenna unit for shipment, the shipping restraints r emoved during installation must be reinstalled. Follow the steps below to reinstall the r estraints. 1. Rotate the azimuth mechanism slowly to find the limit switch stop.
4. Insert the two azimuth shipping restraints between the edge of the baseplate and the rotating plate along the side of the antenna frame, as pictured in Figur e 4-14.
Appendices 54-0166 69 Appendices This section contains several appendices of supplemental information, including a mounting template, wiring diagram, and parser commands. Contents Appendix A System Specifications . . . . . . . . . . . . . . . . . . . .
System Specifications 54-0166 71 Appendix A System Specifications Physical Characteristics Antenna Unit 27.4" (70 cm) h x 26.2" (67 cm) d; 55 lbs (25 kg) Operating temperature –13° to +130° F (–25° to +55° C) Storage temperature –40° to +185° F (–40° to +85° C) Input P ower Input 11–16 VDC @ 3.
Appendix B Switchplate T emplate 54-0166 Switchplate T emplate 73 3.82" (97 mm) .32" (8 mm) 2.36" (60 mm) .16" (4 mm) 3.19" (81 mm) 2.
Appendix C Comprehensive TracVision 6 Wiring Diagram The comprehensive TracVision 6 wiring diagram is unavailable in PDF format. If you require a copy of this wiring diagram, please contact KVH Technical Support at +1 401 847-3327 or via email at techs@kvh.
Startup Data Sequences 54-0166 79 Appendix D Startup Data Sequence The data on the following pages presents a sample startup data sequence register ed by the T racV ision 6 when receiving signals from DIRECTV , the DISH Network, or Expr essV u. This sequence may vary based on the software version loaded onto the T racV ision 6 system.
54-0166 80 T racVision 6 T echnical Manual ES Status Timeout Running Sensorless. No Ext Sensor Detected--------Configuring for sensorless operation *** Initializing Antenna *** *** NO GPS-Default Used ***-----------------------Accessing default location based on sat install GPS: UTC: 083000.
Maintenance Port Parser Commands 54-0166 81 Appendix E Maintenance Port Parser Commands The T racV ision 6 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command.
54-0166 82 T racVision 6 T echnical Manual Help on P arser Commands Function: lists parser commands Command: HELP Response: lists all parser commands T urn On Sleep Mode Function: tur ns on Sleep Mode.
Maintenance Port Parser Commands 54-0166 83 Enter Serial Number Function: enters system serial number Command: =SERNUM,XXXXXXXX Where: XXXXXXXX = the system’ s ser ial number Response: SN = XXXXXXXX Configure System Function: configures software f or a par ticular system model Command: =TVXXXX Where: XXXX = system model (i.
54-0166 84 T racVision 6 T echnical Manual Azimuth CW Step Function: commands a manual 0.1° cloc kwise step in azimuth angle Command: 6 Response: echoes the command Azimuth CCW Step Function: commands a manual 0.1° counter-cloc kwise step in azimuth angle Command: 4 Response: echoes the command Elev ation UP Step Function: commands a manual 0.
Maintenance Port Parser Commands 54-0166 85 E.4 T racking and Conical Scan Commands T arget Location Function: repor ts the target location in antenna frame; data f ormat is E### for ele vation in deg.
54-0166 86 T racVision 6 T echnical Manual Report RF T racking P arameters Function: repor ts all RF tracking parameters f or primar y & secondar y satellites* Command: @SA TCONFIG Response: F ,x,.
Maintenance Port Parser Commands 54-0166 87 Set RF T racking P arameters Function: sets RF trac king parameter Command: @SA TCONFIG,X,N,F ,S,C,ID,P ,B,D<cr> Response: Echoes the input data Where.
54-0166 88 T racVision 6 T echnical Manual Frequency Scan Function: updates satellite frequency data Command: @SC,XXXXX,YY Where: XXXXX = symbol rate (010000 - 399999) YY = FEC code (e.
Maintenance Port Parser Commands 54-0166 89 E.6 Installation Commands Set/Report GPS Position Function: repor ts or sets default GPS position Command: GPS<cr> GPS,XX,D ,YYY ,E Response: GPS = XX.
54-0166 90 T racVision 6 T echnical Manual Configure Longitude of a User-configurab le Satellite Function: configures one of the user-configurab le satellites with the longitude provided Command: SA T.
Maintenance Port Parser Commands 54-0166 91 Apply Default V alues to Default Satellites Function: updates the def ault satellites to the def ault v alues Command: SA TP AIR,X Response: displa ys numer.
KVH Industries Limited W arranty T racVision 6 Limited Warranty on Hardware KVH Industries, Inc. warr ants the KVH product purchased against def ects in materials for a period of TWO (2) y ears and against f actor y labor costs f or a period of ONE (1) year from the date of original retail purchase by the original purchaser .
KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842-5279 U.S.A. Phone: (401) 847-3327 Fax: (401) 849-0045 E-mail: info@kvh.com Internet: www .kvh.com KVH Europe A/S Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté KVH Industries TracVision 6 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du KVH Industries TracVision 6 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation KVH Industries TracVision 6, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le KVH Industries TracVision 6 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le KVH Industries TracVision 6, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du KVH Industries TracVision 6.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le KVH Industries TracVision 6. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei KVH Industries TracVision 6 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
