Manuel d'utilisation / d'entretien du produit PXR4 du fabricant Korg
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Owner’ s Manual E 2 E 2.
To ensure long, trouble-free operation, please read this manual carefully . Precautions Location Using the unit in the follo wing locations can result in a malfunction.
1 T able of Contents Introduction .............................................. 6 Printing conventions in this manual .......................... 6 Display screens in this manual ....................................... 6 Main features ................
2 Step 2. Creating/selecting a song .......................... 23 1. Creating a new song ...........................................23 2. Selecting a different song .................................... 23 To select the next-numbered song .............
3 3. Saving an effect program .................................... 38 To save an effect program ............................................. 38 4. Loading/saving an effect user file ........................39 To save to a different effect user file .
4 P.3-3 InsTrack (Insert Track): Insert blank space into a track 59 P.3-4 ErsTrack (Erase Track): Erase data from a track .................................................................................. 59 P.3-5 DelTrack (Delete Track): Delete data from a track 60 P.
5 Effect parameters .................................... 72 DRIVE/LMT BLOCK ................................................ 72 CABI/EQ BLOCK ................................................... 74 MODULATION BLOCK .....................................
6 Introduction Thank you for purchasing the TONEWORKS Digital Recording Studio PXR4 . In order to take full advantage of the PXR4 and enjoy trouble- free operation, please read this manual carefully . After you have read this manual, please keep it for future reference.
Introduction 7 Features of the PXR4 and their function 1. T op panel 1. Display This area displays level meters for recording and play- back, time information (locate), page information, and various parameters. 2. [REC SELECT] keys These keys switch each track between playback and recor ding.
Introduction 8 14. [EXIT] key This key returns to a desired page specified for each mode or page. When time information is displayed, pressing this key will briefly display the name of the currently selected song. 15. [STORE MARK] key This key registers the desired location of the song as a Mark.
Introduction 9 3. Front panel 1. [PHONE] jack Connect a set of headphones to this jack (stereo mini). 2. [PHONE LEVEL] knob: 0...10 This knob adjusts the volume of the headphones. Higher settings will produce a louder volume. 3. [INPUT TRIM] knob: 0..
Introduction 10 6. Display screen 1. Page parameter display/Location counter display This area displays the current time and parameter information. 2. Page guide display This area shows the direction of the pages to which you can move from the current page by using the [CURSOR] key .
Introduction 11 14. Batter y empty icon This will blink when the battery runs low . ( → p.14) 15. Ef fect chain This area indicates the on/off status of each effect module. 16. Display indicator These indicate the type of level that is shown by the level meters.
Introduction 12 Connections The diagrams below show some basic examples of how the PXR4 can be connected. Refer to these diagrams, and make connections as appropriate for your equipment. Connections must be made with the power turned of f. Input Set the [INPUT SELECT] switch to the input jack that you want to use.
Introduction 13 Never insert or remove SmartMedia while the power is turned on. Doing so may damage the SmartMedia. More about cards The PXR4 can use SmartMedia with a power supply volt- age of 3.3 V and a capacity of 4–128 Mbytes, or SmartMe- dia with ID.
Introduction 14 Batteries are not included. Y ou will need to purchase them separately . Never use any type of batteries other than alka- line batteries. “ ”: Batter y empty indicator When the batteries run down, the battery empty icon “” will blink in the display .
Introduction 15 3. T ur ning the power of f Make sure that operations such as song playback or r ecor ding are completed, and turn off the power by fol- lowing the power-on procedure in r everse. Before you power -of f, you must press the [ST OP] key to save the song to the card.
16 Quick star t This section explains easy operation of the PXR4. To begin, here’s how to connect your guitar, r ecord your play- ing on one track, and then play it back. 1. Preparations Inser t the card Insert the card (SmartMedia) into the card slot.
Quick start 17 Tu rn the power on T urn on the [POWER/BACK LIGHT] switch located on the rear panel of the PXR4, and the start-up screen will appear in the display . If the display is too dark to read, turn on the backlight. ( → p.14) 3. Create a new song ( → p.
Quick start 18 4. Record ( → p.25) Specify the recording track Press the track 1 [REC SELECT] key to make the “ ” symbol appear for track 1. Check the input level Hold down the [SHIFT] key and press the [MIXER] to switch the “DISPLA Y” indicator in the screen to “PRE” (pre-fader level).
Quick start 19 Press the [STOP] key When you have finished playing, press the [STOP] key . Recording will stop, and the “REC” icon will dis- appear . 5. Playback ( → p.31) Press the [REW] key The counter time will move to the beginning of the song.
20 Operation Step 1. Basic operation This section explains basic operation of the PXR4. 1. Selecting modes The functions of the PXR4 are organized into five modes, and these modes are accessed by the following keys. Locate mode: [LOCA TE] key ( → p.
Operation 21 By continuing to hold down the mode key you pr essed, you can move through the pages after entering the mode in the same way as by pressing the [CURSOR] down key . In Effect mode, you can hold down the [SHIFT] key and press the [CURSOR] left or right key to jump to the selection page for each effect module.
Operation 22 3. T uning The PXR4 has a built-in tuner function. This lets you tune an instrument connected to the [GUI- T AR IN] jack or [LINE IN] jack, or by using the internal mic. T uning your guitar 1 Connect your guitar to the [GUIT AR INPUT] con- nector .
Operation 23 Step 2. Creating/selecting a song 1. Creating a new song Before you can make a new recording, you must create a new song. 1 Access the song creation page. If no songs are recor ded on the card, the display will automatically indicate “MakeNew!” when you turn on the power .
Operation 24 If you are in the middle of the song, press the [REW] key to move to the beginning of that song, and then press the [REW] key once again to move to the previous song. When you switch songs, the volume level of each track will change to the level at which the faders were when you switched songs.
Operation 25 Step 3. Recording 1. Recording methods This section explains the different recor ding methods available on the PXR4. For basic recording, r efer to “Quick Start.” Recording on two tracks Here’s how to recor d on two tracks simultaneously .
Operation 26 4 Set the recording level. Hold down the [SHIFT] key and press the [MIXER] key to switch the “DISPLA Y” setting in the screen to “POST” (post-fader level).
Operation 27 2 Adjust the recording level of your input device, and record. Refer to “1. Recording methods” steps 1 – 4 . Overdubbing – listening to the playback while you record another track The technique of listening to the playback of previously- recor ded tracks while you record another track is called “overdubbing.
Operation 28 Press the [LOCA TE] key or [EXIT] key to return to the Locate display . 3 Set the time to a location slightly earlier than the point where you want to begin recording. ( → p.32) 4 Press the [PLA Y] key to begin playback. At this time you will hear only the playback of the track that will be recorded.
Operation 29 Use the dial to specify the number of measures that will be recorded. (Y ou can specify up to 999 mea- sures.) If this is “Off,” r ecording will continue until you press the [STOP] key during recor ding. Press the [EXIT] key several times to return to Locate mode.
Operation 30 which is inconvenient for listening while you r ecord. If you turn the “AutoPan” setting “On,” the panning of the bounce source tracks will automatically be set appr opriately for the bounce destination, and the monitor sound will also be auto- matically panned to the center .
Operation 31 Layering additional performances onto one track Use this method when you want to add additional mate- rial while preserving the audio that is already recorded on the track. As an example, here’s how an external input source can be layered onto the audio of track 1.
Operation 32 Half-speed playback During playback, you can press and hold the [PLA Y] key to play back at half-speed. Consecutive playback (Chain Play) – playing songs one after another Here’s how songs you created can be played automati- cally in order of their song number .
Operation 33 keys to change the blinking unit. Moving toward the right will switch screens, allowing you to move in smaller units. If “LocMoni” ( → p.63) is turned “On,” you will be able to lis- ten to the sound while you change the time location.
Operation 34 song. 2 Move to the next or previous mark. Hold down the [SHIFT] key and press the [FF] key to move to the mark with the next time location, or press the [REW] key to move to the mark with the previous time location. Moving from mark to mark in or der of their time can also be done outside of Mark mode.
Operation 35 Setting the InTime, OutTime, T oTime, and EndTime to marked locations Y ou can register marks at each of the InT ime, OutT ime, To T ime, and EndT ime locations used in track editing ( → p.
Operation 36 Step 7. Using ef fects The PXR4 provides 77 types of effects. It contains 100 pre- set and 100 user effect programs that combine these effects in various ways. The preset memories contain effect programs cr eated by professional musicians and studio engineers.
Operation 37 to “MASTER” (master effect). 2 Select an effect program. Press the [EFFECT/TUNER] key to enter Effect mode, and turn the dial to select an effect program. 3 Set the return level from the master effect to LR. Press the [CURSOR] right key to display the “EffRetLv” page, and use the dial to adjust the setting.
Operation 38 [CHAIN 4] This chain is suitable for mic input. [INSER T] stereo-in – stereo-out [MASTER] stereo-in – stereo-out [FINAL] stereo-in – stereo-out [CHAIN 5] This chain lets you use modulation and delay simultaneously . [CHAIN 6] This chain can be used to adjust the fi nal level during mixdown.
Operation 39 4 Adjust the volume of the effect. After making settings in step 3 , press the [CURSOR] right key to display the “ProgMV ol” (effect volume setting) page.
Operation 40 4. Loading/saving an ef fect user file A card can contain two effect user files: 1 and 2. An effect user file contains all of the user programs. The file loaded at power-on When the power is turned on, file 1 (1.EFF) will be loaded, and this will also be the save destination when effect pro- grams are saved.
Operation 41 Step 8. T empo/rhythm settings This section explains how to make tempo settings for the song. If you change the tempo after recor ding, the measures and beats displayed in the location counter will no longer match the audio in the track. 1.
Operation 42 Changing the tempo of the rhythm Each rhythm pattern has a tempo setting stored for it. To change the tempo, select the r hythm, and then edit “BPM” to set the tempo. Step 9. Song editing The PXR4 provides the following editing operations for managing songs.
Operation 43 display will indicate “Finish!” After a time, you will return to step 3 . Delete Song – deleting a song This operation deletes the currently selected song. Here’s how to delete song “1.” 1 Select the song (song “1”) that you want to delete.
Operation 44 3 Select the track for which you want to select a virtual track. Use the [CURSOR] left/right keys to select a track 1–4 whose virtual track you will select. 4 Select the virtual track. Use the dial to select the virtual track “A”–“H” that you want to record.
Operation 45 Use the dial to select the number of times to copy the data. For this example, select “3” as the number of times. Then press the [CURSOR] right key .
Operation 46 SOR] right key to execute the operation. When the copy has been completed, the display will indicate “Finish!.” B Press the [PLA Y] key to play back, and verify that the copy occurred as you intended. Y ou can press the [UNDO] key to return to the state prior to executing.
Operation 47 As an example, here’s how to erase the In–Out region of track 1. 1 Register marks at the desired In and Out time loca- tions. ( → p.35) 2 Display the “EditT rk” (track edit) page. ( → Copy T rack 2 ) 3 Select “ErsT rack” (erase track).
Operation 48 4 Select the “DestT rk.” Use the dial to select the track number from which data will be deleted. For this example, select track “1.” Then press the [CURSOR] right key . 5 Select the “EditMode.” ( → Copy T rack) 6 Select the “InT ime” and “OutTime.
Operation 49 Use the dial to select the number of times that the data will be copied. For this example, select “3” as the number of times that the data will be copied. Then press the [CURSOR] right key . 7 Select the “InT ime,” “OutTime,” “T oT ime,” and “EndT ime.
Operation 50 5 Select the “DestT rk.” Use the dial to select the copy destination track num- ber . For this example, select track “1.” Then pr ess the [CURSOR] right key . 6 Select the “DestVT rk.” Use the dial to select the copy destination virtual track number .
Operation 51 Step 11. Mixdown “Mixdown” refers to the process of using the faders and effects to adjust the sound recor ded on each track ( → p.36), and recording the r esulting data on a two-channel recor der (DA T recorder , MD recorder , cassette tape recor der , etc.
Operation 52 Creating a stereo file Here’s how the audio recor ded on tracks 1–4 can be con- verted into a stereo file. 1 Select Bounce mode. Hold down the [SHIFT] key and press the [LOCA TE] key to switch the “BOUNCE” display to “CONV” (convert).
Operation 53 Connect the USB connector to the [USB] jack of the PXR4. Make sure that the connector is oriented cor- rectly , and insert it all the way into the jack. 2 Display the USB communications page. Use the [SYSTEM] key and the [CURSOR] up/down keys to display the “USB comm” page, and press the [CURSOR] right key .
Operation 54 r eturn to Locate mode, disconnect the USB cable from the PXR4. 2. Saving song files via card Even if your computer does not have a USB connector, you can use a commercially available card reader to back up the data from the card. 1 T urn off the power of the PXR4, and remove the card.
Operation 55 the results will be saved in a file named “CDRECVRY .LOG.” The presence or absence of this file will not af fect the opera- tion of the PXR4. 3. Card management If the available capacity of the card decreases or if the data on the card becomes damaged, you can “recover” the card.
56 Parameters This section explains the function of the parameters that appear in the display each time you press a key . LOCA TE Here you can check the current location, set the counter display , and use the counter to change the current time.
Parameters 57 SYSTEM P1. T empo: tempo setting Here you can set the tempo, time signature, and rhythm of the currently selected song. 1. BPM (Beats Per Minute) ................................... [040…240] Specifies the tempo. 2. Beat .............
Parameters 58 P .2-3 DelSong: Delete a song This operation deletes the selected song. 1. DestSong .............................................................. (1…99) Confirm the number of the song that will be deleted. 2. Del OK? ................
Parameters 59 3. CpyTimes ............................................................ [01…99] Specify the number of times the data will be copied. 4. EditMode .......................................................... [Fast, Best] Select the unit of time by which the data will be edited.
Parameters 60 P .3-5 DelT rack (Delete T rack): Delete data from a track This operation deletes track data from the In–Out region of the edit destination track (“DestT rk”). When this operation is executed, the track data of the In– Out region will disappear , and the track data that follows the deleted data will be shifted forward.
Parameters 61 The processing time until the operation is completed (“Finish!”) will be longer in proportion to the length of the specified region (In–Out).
Parameters 62 2. Free[%] ............................................................................. This indicates the percentage (%) of space available on the currently-used card (i.e., space that can be written). P .4-2 CdFxSave: Saving an effect user file This operation saves the effect user data to the card.
Parameters 63 External input when the recorder is recor ding Off: T racks selected for recording will always use the external input. 2. AutoPan ............................................................. [Off, On] Specify whether the pan (stereo position) setting will be set automatically when bounce-recording to a single recor d track.
Parameters 64 1.S: Delete only the undo data of the currently selected song. ALL: Delete the undo data of all songs. P6. USB comm: USB connections When connecting the PXR4 to your computer , make set- tings in this page. ( → p.52) EFFECT Here you can select effect settings.
Parameters 65 P .1-3 Cabinet: Cabinet module 1. Cabinet ...................................................................... [***] Select the type of cabinet. P .1-4 Modulation: Modulation module 1. Modulation .......................................
Parameters 66 standby . MARK In these pages you can use marks to change the current time location, and can also delete marks. This page cannot be selected if no marks have been registered. P .1-1 SelectMark: Select a mark Here you can select a mark, and change the current time to the location of that mark.
Parameters 67 P .3-1 SendL: Send level adjustment (L ch.) Adjusts the level sent from each track to the left channel of the effect. Setting this will have no effect if the ef fect insert location is not set to “MASTER.” 1. Send-L# ................
Parameters 68 Select this when you want to record while applying a ste- reo ef fect. MASTER: Stereo-in → stereo-out Select this when you want to send the “Send” signals fr om each track to the effect, enhancing the overall depth and balance.
Parameters 69 (OFF): This is the normal recording mode. REC SELECT These keys select the track(s) for recording. When you select a track for recording, a symbol will appear for the track number below the level meter dis- play . The tracks that can be recorded will dif fer depending on whether you are using normal recording or bounce r ecor ding.
Parameters 70 In the effect pages, the faders can be used to edit the effect. In the mixer pages, the faders can be used to edit the pan and effect send of each track. In order to use this function, the System mode “Mixer” page setting “FadrCtrl” (fader control) must be turned “On.
Parameters 71 2. REC When you press this key , the recor der will enter record- standby mode (the “ ” indicator will blink). In or der to enter record-standby mode, the [REC SELECT] key of at least one track must be pressed to display a “ ” for the track number located below the level meter .
72 Ef fect parameters The contents of the effect parameters ar e explained for each ef fect module. The effect modules that can be selected will dif fer for each chain. ( → p.82) DRIVE/LMT BLOCK 1. DRIVE T opBoost (TOP BOOST) This model simulates the distortion of the VOX AC30.
Effect parameters 73 If the sound is distorted, slightly lower each of the LEVEL, TREBLE, MIDDLE, and BASS settings. * The parameters ar e the same as “CLASSIC COMP .” 2. LIMITER Limiter (LIMITER) This limits the peaks of the input signal to the specified level.
Effect parameters 74 CABI/EQ BLOCK 1. CABINET Some of the most important factors that determine the sound of a guitar amp are the shar e of the cabinet, and the type and number of speakers. The Cabinet block simulates the cabinet and speaker charac- ters of a wide range of amps, ranging from vintage amps to modern amps.
Effect parameters 75 4x12 Vin (4x12 VINT AGE) This cabinet model simulates a closed back 30W enclosure with four 12-inch speakers. * The parameters ar e the same as “1x8 TWEED.” 4x12 Mdn (4x12 MODERN) This cabinet model simulates a closed back 75W enclosure with four 12-inch speakers.
Effect parameters 76 T ube2 (TUBE2) This amp has a mild tone with low-mid range emphasis. * The parameters ar e the same as “SOLID1.” Hi-Gain1 (HI-GAIN1) This is an overdriven amp with a heavy low end boost. 1. -----(BLANK) ...................... 2.
Effect parameters 77 MODULA TION BLOCK 1. MODULA TION Chorus (CHORUS) StChorus (STEREO CHORUS) These effects give the sound depth and warmth by modulat- ing the delay time. 1. TIME ...................... [1...10]: Adjusts the delay time, contr olling the frequency range at which the effect will apply .
Effect parameters 78 PitchSft (PITCH SHIFTER) StPitch (STEREO PITCH SHIFTER) These are pitch shifter ef fects with a ±2 octave range of adjust- ment. 1. -----(BLANK) ...................... 2. -----(BLANK) ...................... 3. PITCH .............
Effect parameters 79 B W ahDwn (BASS W AH DOWN) This is a wah in which the filter operates in the opposite direc- tion from BASS W AH UP . * The parameters ar e the same as “BASS W AH UP .” Filter1 (FIL TER1) This is a band pass filter with a fixed frequency .
Effect parameters 80 PPDelay (STEREO PING PONG DELA Y) This is a stereo delay in which the sound bounces between left and right. 1. TIME .................. [0...1.75s]: Adjusts the delay time. 2. FEEDBACK ........... [0...10]: Adjusts the feedback (delay repeats).
Effect parameters 81 Ef fect Program List Prog name Chain# For 00 ACOU SIM Chain1 E.Guitar 01 CL COMP Chain1 E.Guitar 02 50'S Chain1 E.Guitar 03 60'S Chain1 E.Guitar 04 70'S Chain1 E.Guitar 05 80'S Chain1 E.Guitar 06 90'S Chain1 E.
Effect parameters 82 Ef fect Chain List For each chain, the following effects can be selected. [DRIVE/LMT] CHAIN1 CHAIN2 CHAIN3 CHAIN4 CHAIN5 CHAIN6 CHAIN7 CHAIN8 T opBoost Limiter B Comp Limiter Limi.
Effect parameters 83 [MOD] CHAIN1 CHAIN2 CHAIN3 CHAIN4 CHAIN5 CHAIN6 CHAIN7 CHAIN8 Chorus Chorus Chorus Chorus Chorus* StChorus Flanger Flanger Flanger Flanger Flanger* StFlange ModDelay ModDelay ModD.
84 Appendices T roubleshooting No sound Is the power of the PXR4 and/or connected devices turned on? ( → p.14) Are the amp or headphone connections correct? Can’t hear the playback The [MASTER] fader or [PHONES] knob may have been set to “0.” The track volume level may have been lowered.
Appendices 85 → Set the counter display to “FreeT ime” and check the amount of recordable time. ( → p.56) Is the bounce setting (“BOUNCE”) appropriate? ( → p.29) → If the bounce setting (“BOUNCE”) is set to “CONV ,” the recording will be cr eated as a new song.
Appendices 86 Is the return level set to “0” or close to “0”? → Press the [EFFECT] key to access Effect mode, press the [CURSOR] right key several times to display “EffRetLv ,” and raise the return level.
Appendices 87 Display indicates “CdFormat” W as the card formatted (initialized) on the PXR4? ( → p.61) → If you are using a card that was initialized on another device such as a computer or digital camera, you will need to initialize the card on the PXR4.
Appendices 88 → Insert a card. If a card is alr eady inserted, turn off the power , re-insert the card, and then turn the power on once again. Finish! The operation was completed successfully . SongFull Y ou have exceeded the maximum number of songs that can be stored in a card.
Appendices 89 → Use Delete Song to delete unneeded songs. EvntFull Recording is not possible, since there are not enough free events in the song. → To increase the number of free events, use “DelV -T rk” ( → p.
Appendices 90 T o-Endx2 When executing “ExpT rack,” the T oT ime and End- T ime are set (relative to the InT ime-OutT ime) to set- tings that cannot be executed (i.e., expansion to greater than 200%). → Re-set the time settings to appropriate values.
Appendices 91 Rhythm pattern list *1 *1 1 2 3 Metro01 Metro02 5/4 5/4 Metro01 Metro02 6/4 Metro01 Metro02 8/4 Metro01 Metro02 1/8 Metro01 Metro02 2/8 Metro01 Metro02 3/8 Metro01 Metro02 4/8 Metro01 Me.
Appendices 92 Specifications <Recorder section> Number of tracks: 4 tracks × 8 virtual tracks 4 tracks simultaneous playback/2 tracks simultaneous playback Recording format: 16 bit MPEG1 Layer 2 compression 32 kHz * Recording time may vary slightly depending on conditions of use.
Appendices 93 Rated level [LOW]: –44dBu@TRIM=max –4dBu@TRIM=min [HIGH]: –38dBu@TRIM=max +2dBu@TRIM=min Source impedance: 600 Ω <LINE INPUT> Connector: mini-stereo phone jack Input impeda.
Appendices 94 Index A AutoIn .............................................. 62 AutoPan ........................................... 63 B Backed up ........................................ 52 Bounce ........................................ 29, 68 C Card .
Appendices 95 P Pan .............................................. 35, 66 Parameter......................................... 20 Parameter value........................ 21 [PLAY].............................................. 70 Playback ...............
Appendices 96 Block diagram AD GUIT AR EFFECT REC TRK1 REC TRK2 AD TRK1 TRK2 TRK3 TRK4 MASTER EFFECT FINAL EFFECT RHYTHM GUIT AR INPUT LINE INPUT INPUT SELECT TRIM ASSIGN (SOURCE SELECT) REC SELECT RE.
K ORG INC. 15 - 12, Shimotakaido 1 - chome, Suginami-ku, Tokyo, Japan. 2001 KORG INC. IMPORTANT NOTICE TO CONSUMERS This product has been manufactured according to strict specifications and voltage requirements that are applicable in the country in which it is intended that this product should be used.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Korg PXR4 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Korg PXR4 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Korg PXR4, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Korg PXR4 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Korg PXR4, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Korg PXR4.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Korg PXR4. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Korg PXR4 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.