Manuel d'utilisation / d'entretien du produit VentureIP du fabricant Aastra Telecom
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USER GUIDE T elephone System IP.
T able of Contents Table of Contents Introduction .................................. 1 About this Guide ......................... 1 Requirements .............................. 1 Phone Parts ................................ 1 Installation .............
Table of Contents T able of Contents Using Directories ...................... 30 About Directory Lists ................ 30 Access and View a Directory List ............................ 30 Accessing a Directory List and Viewing the Entries ............
1 Model VentureIP 480i User Guide Introduction Introduction About this Guide This user guide provides basic installation instructions and describes all user-enabled featur es for the V entureIP 480i telephone.
Model VentureIP 480i User Guide 2 Installation A PoE (Power over Ethernet) inline power adapter supplies 48v power to the 480i through the Ethernet Cable on pins 1 & 2 and 3 & 6.
3 Model VentureIP 480i User Guide Installation Direct Netw ork Connection Located at the back of the phone are two fully switched 10/100 Mbps Ethernet cable ports. Use the port marked with l to connect the phone to the network, and to provide power to your phone.
Model VentureIP 480i User Guide 4 Installation Connecting When Inline P ower is Not Pr ovided 1 . On the back of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with l .
5 Model VentureIP 480i User Guide Installation Shared Netw ork Connection T o connect a network device (such as a computer) to the phone, connect an Ethernet Cable into the network port on the back of the phone marked with ` .
Model VentureIP 480i User Guide 6 Installation Inserting the Number Card 1. W rite your phone number on the number card, and place it into the card slot on the phone, located under the mouthpiece in the handset cradle. 2. Gently bend the clear plastic lens into the slot, over the number card.
7 Model VentureIP 480i User Guide Key Description Getting to Know Y our V entureIP 480i T elephone C onf Services Xfer Icom 480 Speaker Status Light Headset/Handsfree Button Mute button V olume Bar Di.
Model VentureIP 480i User Guide 8 Key Description Ke y Description Ke ys Ke y Description 1 Places an active call on hold. For more information, see “Hold ”. 2 Redials previously dialed numbers. For more information, see “ Redialing a Recently Called Number” .
9 Model VentureIP 480i User Guide Set Overview Set Over view Displa y Screen The display screen pr ovides an interactive interface that shows information about calls and features. The upper portion of the screen displays information, and the lower portion displays options that corr espond to six “softkeys” on either side of the screen.
Model VentureIP 480i User Guide 10 Set Overview Editing text When you need to edit onscreen display text, (for example, to enter a directory list name), use the following guidelines: Entering Letters and Char acters Y ou can enter characters using the telephone’s dial pad.
11 Model VentureIP 480i User Guide Set Overview Displa y Icons Status Lights There ar e three sets of status lights: • Status Light – located above the 2 key • speaker light – located beside t.
Model VentureIP 480i User Guide 12 Set Overview Handset, Headset, and Handsfree Oper ation Y ou can use your phone in handset, headset, or handsfree operation. Handset is the default operation. T o switch to headset operation, plug in the headset. T o switch to handsfree operation, use the d / f key .
13 Model VentureIP 480i User Guide Services Services Services Menu Speed Dial Redial List Call List Corp. Directory My Directory Voicemail Paging Zones DND Menu Services Menu 1.
Model VentureIP 480i User Guide 14 Services Services The 9 key provides access to all available services. Use the display screen to view and access available services. Administering Services Most services have customizable options to allow you to personalize your phone to best meet your needs.
15 Model VentureIP 480i User Guide Changing Your Personal Information Changing Y our P ersonal Information Last Name Y ou can set the name that is associated with your telephone.
Model VentureIP 480i User Guide 16 Customizing Your Phone Customizing Y our Phone Language Selection Y ou can use the Language selection feature to set you pr eferred language on the display screen. Curr ently English and French languages are pr ovided.
17 Model VentureIP 480i User Guide Customizing Your Phone Self T est and Diagnostics Y ou can perform various hardwar e and software tests on the telephone set. 1. Press the 4 key . 2. If your user options password is enabled, enter your passwor d and press Done .
Model VentureIP 480i User Guide 18 Making and Receiving Calls Making and Receiving Calls Handsfree Calling The Handsfree featur e allows you to speak to someone without using the handset. T o dial using Handsfree, pr ess d / f and then enter a number .
19 Model VentureIP 480i User Guide Making and Receiving Calls Making a Call Using an Incoming Call, Director y , or Speed Dial List 1. Press the 9 key . The list of services is shown on the display screen. 2. Using the s r keys: • V iew the list of incoming (received) calls, navigate to the Call List item.
Model VentureIP 480i User Guide 20 Making and Receiving Calls Call Dur ation Y ou can view the elapsed time of an active call at any time by viewing the timer on the display screen. End a Call The method for ending a call depends on whether the phone is in handset or handsfree operation.
21 Model VentureIP 480i User Guide Call Handling Call Handling Hold Y ou can put a call on hold to receive additional incoming calls, to add callers to a conference call, or to temporarily r emove yourself from the call. 1. T o put a call on hold: • If you are handling one active call, pr ess the 1 key .
Model VentureIP 480i User Guide 22 Call Handling 3. T o add held callers, navigate to the desired caller in the list and press Select . Go to Step 4. OR • T o dial a call to be added directly to the confer ence call, press Enter# .
23 Model VentureIP 480i User Guide Call Handling T ransfer Y ou can transfer an active call to any of the following: • another dialed number • another number contained in a Directory • a V oicem.
Model VentureIP 480i User Guide 24 Call Forwarding Call F orwar ding Options for F orwarding Calls Y ou can forward all calls automatically , or you can forward all unanswered calls after a specified number of rings.
25 Model VentureIP 480i User Guide Using Voicemail Using V oicemail V oicemail Menu About V oicemail Each V entureIP 480i stor es up to twenty minutes of V oicemail messages. It is recommended that you delete messages (using the Delete softkey button) regularly to ensur e that callers can leave you a message.
Model VentureIP 480i User Guide 26 Using Voicemail Logging In and V iewing Messages 1. Press the 9 key . 2. Navigate to the V oicemail list item, and then press Select . Y ou can also access your V oicemail list by pressing the Voicemail softkey . 3. Using the dialpad, enter your password.
27 Model VentureIP 480i User Guide Using Voicemail Copying the Caller Information to y our Director y or Speed Dial List 1. W ith the desired V oicemail entry shown on the display screen, press Copy . 2. Navigate to the desired copying location and pr ess Select .
Model VentureIP 480i User Guide 28 Using Voicemail Change V oicemail Options Y ou can recor d and change your name and greeting. Recording Y our Name and Greeting 1. Press the 4 key . 2. If your user options password is enabled, enter your passwor d and press Done .
29 Model VentureIP 480i User Guide Using Voicemail Callers When callers reach a mailbox they can r eview or delete their message before they commit it to the mailbox.
Model VentureIP 480i User Guide 30 Using Directories Using Directories About Director y Lists Directory lists contain stor ed contact information. Y ou can quickly dial calls using directory entries. For information about making calls using a dir ectory listing, see “ Making a Call Using an Incoming Call, Directory , or Speed Dial List .
31 Model VentureIP 480i User Guide Using Directories Add, Delete, and Edit Entries Y ou can add, delete, and edit entries in your Personal Directory only . Adding Entries Manually 1. Access your Personal Directory . 2. From the main dir ectory page, press AddNew .
Model VentureIP 480i User Guide 32 Using a Call List Using a Call List About Call Lists There ar e two call lists: • Redial Call List — contains a recor d of dialed numbers. • Incoming Call List — contains a recor d of received calls, regar dless of whether the calls were answer ed.
33 Model VentureIP 480i User Guide Using a Call List Add a Call List Entry to a P ersonal Directory or Speed Dial List If you want a permanent recor d of a call list entry , you must copy the entry to either your Personal Directory , or your Speed Dial list.
Model VentureIP 480i User Guide 34 Using Speed Dial Using Speed Dial About Speed Dial The Speed Dial list allows you to store fr equently called numbers for instant dialing. For information about making calls using Speed Dial, see “ Making a Call Using a Speed Dial Number or Making a Call Using an Incoming Call, Directory , or Speed Dial List .
35 Model VentureIP 480i User Guide Using Speed Dial Editing Entries 1. Access your Speed Dial list and navigate to the desired entry . 2. Press Edit . 3. If desired, edit the name, and then pr ess Next. 4. If desired, edit the number , and then press Done .
Model VentureIP 480i User Guide 36 Special Features Special F eatures Do Not Disturb Y ou can use the Do Not Disturb feature to pr event your phone from ringing for incoming calls, and to prevent your phone fr om broadcasting pages. Note: Incoming calls will be sent directly to voicemail.
37 Model VentureIP 480i User Guide Special Features T o use the browser to connect to your phone: 1. Determine the IP addr ess for your telephone: • Press the 4 key . • If your user options password is enabled, enter your passwor d and press Done .
Model VentureIP 480i User Guide 38 Troubleshooting T roubleshooting Wh y can’t I add, edit or delete director y entries? Y ou cannot edit the Corporate Directory , which is automatically maintained by the 480IP system. If you ar e attempting to edit your Personal Directory , ensure that the dir ectory is not locked.
39 Model VentureIP 480i User Guide Troubleshooting Wh y are Callers not identified on the displa y? Caller ID † information usually arrives between the first and second ring. Let the telephone ring at least once before answering. Make sur e you subscribe to Caller ID † services from your local telephone company .
Model VentureIP 480i User Guide 40 Limited Warranty Limited W arranty Aastra T elecom warrants this product against defects and malfunctions during a one (1) year period from the date of original pur chase.
Index Index A Access and View a Call List 32 a Directory List 30 the Speed Dial List 34 Accessing a Call List and Viewing the Entries 32 Directory List and Viewing the Entries 30 Accessing the Speed D.
Model 1 User Guide 42 Index Index I Inserting the Number Card 6 Installation 2 Installing on a Desk 5 Intercom 36 K Key Description 7, 8 L Language Selection 16, 27 Last Name 15 Logging In and Viewing.
Index Index V View, Play, and Monitor Incoming Voicemail Messages 25 Voicemail Menu 25 Monitoring Incoming 26 Retrieving 28 Options 28 Volume 16 Handset 16 Key 8, 16 Z Zero Redirect 27.
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If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our website at www .aastra.com or call 978-436-41 1 1 for technical assistance.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Aastra Telecom VentureIP c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Aastra Telecom VentureIP - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Aastra Telecom VentureIP, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Aastra Telecom VentureIP va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Aastra Telecom VentureIP, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Aastra Telecom VentureIP.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Aastra Telecom VentureIP. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Aastra Telecom VentureIP ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.