Manuel d'utilisation / d'entretien du produit Fax 9930 du fabricant Konica Minolta
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F A X 9930 Use r ’ s Manual.
Overview | User’s Manual i.
| K onica F A X 993 0 ii Every effort has been made to ensure that the information in this handbook is complete, accurate, and up-to-date. Konica Business T echnologies, Inc. assumes no responsibility for the results of errors beyond its control. Konica Business T echnologies, I nc .
Overview | User’s Manual iii Cont ents Help and Helpful Hints ........................................ 1 Where is the Help Key? ......................................................... 2 What Does Help Do? ..........................................
| K onica F A X 993 0 iv Installation .......................................................... 27 Safety ................................................................................... 2 8 Installation Hints .....................................
| User’s Manual v Setting Basic Features ........................................ 48 Setting the Date and Time ................................................... 4 8 Setting the Language .......................................................... 4 8 Setting Y our F ax Machine’ s ID .
| K onica F A X 993 0 vi Other Basic Parameters ........................................................ 5 9 Monitor V olume ................................................................ 5 9 Buzze r V olume .........................................
| User’s Manual vii Basic Faxing ....................................................... 76 Document Guidelines .......................................................... 7 6 General ..................................................................
| K onica F A X 993 0 viii Sending a Fax to Multiple Locations ................ 98 Group vs. Broadcast ............................................................ 9 8 Group Faxing ..................................................................... 1 0 0 What is a Group Fax? .
| User’s Manual ix Advanced Operations ...................................... 106 Delayed Faxing ................................................................. 1 0 7 What is Delayed Faxing? ................................................ 1 0 7 Delayed Fax vs.
| K onica F A X 993 0 x Relay Faxing ..................................................................... 1 2 7 Using Y our Machine as a Rela y Initiating Sta tion ......... 1 2 8 Relay Password .......................................................
| User’s Manual xi Customizing Features and Operations ........... 147 Identifying Current Settings ............................................. 1 4 8 Printing a Configuration Report ..................................... 1 48 Changing Operation Functions .
| K onica F A X 993 0 xii Reports .............................................................. 160 Understanding Reports ...................................................... 1 6 0 Printing Reports ..................................................
| User’s Manual xiii Maint enance ..................................................... 172 Cleaning the Scanner Path .............................................. 1 7 2 Replacing the T oner Cartrid ge .......................................... 1 7 3 T oner Y ield .
| K onica F A X 993 0 xiv Problem Solving ............................................... 190 Printing a Cleaning Page ................................................... 1 9 0 Clearing a Document Jam ............................................... 1 9 1 Clearing a Printing Paper Jam .
Overview | User’s Manual 1 Help and Helpful Hints Y our f ax machine has man y featur es and capabilities tha t will help you • • • • • operate the machine • • • • • save money • • • • • save time The Help button provides valuable information to help you operate the machine.
| K onica F A X 993 0 2 Where is the Help Key? The Help key (1) is a control panel ke y . ™ What Does Help Do? When you press the Help key , a Help List and Function List print.
| User’s Manual 3 Help List The Help List covers the items listed belo w . 1 Program Speed Dial Numbers 2 Program Groups 3 Sending a Fax to Multiple Locations (Broadcast) 4 Sending a Fax to a Single.
| K onica F A X 993 0 4 Saving Money Most phone services offer lower phone rates during off-peak times and for local phone connections. Y our fax mac hine allows you to take adv anta ge of lo we r phone rates. Some savings depend on the options you have purchased and the type of fax machines you communicate with.
| User’s Manual 5 Contro l Access to Y our Machine Y ou can control access to y our machine . The method you use determines the amount of access control. • • • • • A password must be entered or the machine cannot be used The machine can only be used by people who have the password.
| K onica F A X 993 0 6 Saving Time Help Button Press the Help Button to print a Help List and Function Lists. These are great references to use while working with your machine. See “Help and Helpful Hints. ” Speed Dial Numbers Speed Dial Numbers (One T ouch, 2-Dig it, 3-Digit) can be programmed with frequently dialed numbers.
| User’s Manual 7 Helpful Hints Send a Fax and Save the Number If you enter a number to send a fax, and want to save it as a Speed Dial number, you can 1 Enter the n umber . 2 Place the document on the feeder . 3 Press Speed Dial/Search . The machine goes to the next available (not yet programmed) Speed Dial number .
| K onica F A X 993 0 8 Quick Message Confirmation Report T o quickly print the Messa ge Conf irm a tion Rep ort for the most recent transmission performed by the machine, press ENTER twice. Checking Information During T ransmissions Y our fax machine allo ws you to check the progress of a fax being sent by your machine.
| User’s Manual 9 References There are four very useful reference documents that you should print and keep near your fax. These documents are very helpful when programming your machine.
| K onica F A X 993 0 10 Recording Addresses and Passwords ! Be sure to record any addresses and passwords you program. Keep the record in a safe place.
Overview | User’s Manual 11 Introduction Thank you for purchasing this fax machine. This desktop, plain-paper facsimile machine utilizes advanced light- emitting diode (LED) technology for quick and trouble-free transmission/reception of data and images.
| K onica F A X 993 0 12 Features The machine includes the following features: • • • • • Help Button. Pressing this button causes the unit to print a Help List and the Function List.
| User’s Manual 13 • • • • • A utomatic r edial and page r etransmission. Ensur es document transmission when a telephone number is busy or a problem occurs in the communications process. • • • • • Ad vanced memory tr ansmission/r ec e ption featu r es.
Overview | K onica F A X 993 0 14 Getting to Know Y our Machine Components Refer to the illustrations for the location of the item(s). 1 Display Panel Displays status of machine and operation in progr.
| User’s Guide 15 4 Manual Paper Feeder Tray Fold out for manual paper feed (bypass paper tray). Use this to feed different types of paper directly into the machine. 5 Copy Stacker Release Buttons Press these two buttons (one on each side), to gain entry to the toner/image drum area.
| K onica F A X 993 0 16 1 0 Document Tray Holds documents being faxed or copied. 1 1 Document Tray Extension Pullout extension supports long (length) documents. 1 2 Copy Stacker Holds document copies after copying process. 1 3 Copy Stacker Extension Pullout extension for supporting long documents.
| User’s Guide 17 1 7 A C Power Cord Socket Plug the A C po wer cord (supplied with the unit) into this socket. 1 8 Line Jack Jack for connection to main outside telephone line. 1 9 Back Cover Remove this cover to expose the expansion (installation) slots for certain options.
| K onica F A X 993 0 18 2 3 LED Printhead This black bar is the transfer mechanism that writes received/copied information to the image drum. Clean the LED when you change the toner cartridge.
| User’s Guide 19 Control Panel Keys and Indicators ™.
| K onica F A X 993 0 20 1 Display Panel: Refer to this display for instructions and information while the machine is performing operations, or when entering information or changing settings. 2 Shift Up ¶ ¶ ¶ ¶ ¶ Key: Use this key to: - Move to the previously selected option in the same operational layer when programming the machine.
| User’s Guide 21 7 Enter Key: Use this key to: - Determine/register a menu option or setting. - Determine the location of a broadcast operation. - Display the results of a transmission or printout a Message Confirmation Report when the machine is in the standby mode with no document set in the document tr ay .
| K onica F A X 993 0 22 1 5 Numeric Keypad: These 12 keys work like the keypad on a standard telephone when dialing a telephone number . They are also used to mo ve to another operation mode, enter numbers, letters and other characters when programming the machine, and input speed dial numbers after pressing the Speed Dial ke y .
| User’s Guide 23 2 1 Stop Key: Use this key to: - Cancel the operation sho wn on the display . - Cancel the transmission of a fax (press twice within 3 seconds). - Cancel an alarm (Alarm indicator light illuminates). - Return to higher operational layers when programming the machine.
| K onica F A X 993 0 24 One- T ouch K eypad Use these keys for quick, one-touch dialing and the programming of other machine operations. In addition to the ability to assign telephone numbers (up to 40 digits each) to a One-T ouch key , alphanumeric names of up to 15 ch a racters in length can be re gistered (T elephone Directory).
| User’s Guide 25 Ca ps Key (One-T ouch key #31): Use this k ey t o switc h between uppercase and lowercase when entering alphanumeric characters. Space Ke y (One-T ouch key #36): Use this key to enter spaces when programming the machine. Unlike the Pause ke y , spaces provide easier reading only and ha ve no ef fect on dialing characteristics.
| K onica F A X 993 0 26 Accessing Second P anel of One- T ouch Keys T o access the second panel of One-T ouch keys (41-80), g rasp the latch at the bottom of the keypad and lift up on the main panel, swinging it up and to the right. After pr essing the desired key(s), close the main panel.
Overview | User’s Manual 27 Installation T o install your fax machine , f ollow the steps in this section. • Safety Installation Hints Operation and Maintenance T oner Car tridge and Image Dr um H.
| K onica F A X 993 0 28 Safety Installation Hints • Install your fax machine in a dust-free location away from direct sunlight • Do not plug your fax machine into a power source shared by equipment that produces electrical noise (e.g., air conditioners).
| User’s Manual 29 Operation and Maintenance • Use a dry cloth to clean the control panel and the main body of the unit. • Aside from the instructions specifically mentioned in this document, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself.
| K onica F A X 993 0 30 T oner Emergency First Aid • Eye : Flush eyes with plent of water . If symptoms occur , get medical attention. • Skin: W as with w ater and mild soap • Ingestion: W ash out mouth with w a ter . Dr ink one or tw o glasses of water , if symptoms occur , get medical attention.
| User’s Manual 31 Unpacking Remove contents from the carton. Be sure that all the items listed below are included. ! If any items are missing, contact Konica immediately. Keep your packing materials and carton in case you need to ship or transport the unit.
| K onica F A X 993 0 32 Setting Up Y our Fax Machine 1 Lift up on the document tray and swing it up and out of the w ay . 2 Press the release buttons located on both sides of the copy stac k er .
| User’s Manual 33 3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. ! Caution: Do not touch the green drum surface! 4 Grasp the protective sheet and pull it out. 5 Put the image drum cartridge back into place. 6 Press down at each end of the image drum cartridge to make sur e it is installed correctly .
| K onica F A X 993 0 34 Installing the T oner Cartridge 1 Lift out the toner well cover and discard. ! W a rning: Be careful when handling the toner cart ridge. Do not let toner spill onto your clothing or other porous materials. If you e xperience any problems with toner , see the Safety guides at the beginning of this section.
| User’s Manual 35 4 Lower the right side down into the toner well. 5 Push the lock lever (in the direction of the arrow) until it stops. 6 Close the copy stack er and document tray .
| K onica F A X 993 0 36 Attaching the Document Stacker Attach the document exit stacker on the back of the machine using the latching mechanism provided. Connecting to the T elephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine.
| User’s Manual 37 Connecting Optional External Devices Handset If you purchased an external handset option with your fax machine, follow these instructions to install it. 1 Plug in one end of the handset cord into the handset and the other end into the jack on the front of the cradle.
| K onica F A X 993 0 38 Answering Machine Refer t o “Connecting an External T ele phone. ” ! Y ou must hav e the T AD mode f eatu re tur ned on for an answering machine to work with your fax machine. See “Setting Basic F eature s, Setting the Ans wer ing Mode.
| User’s Manual 39 Loading Paper Y our f ax machine can hold up to 250 sheets of standard- weight (20 lb . [75 g/m 2 ]) paper in letter , legal , and A4 siz es. For best results, use paper specially made for laser printers or photocopiers. ! Load paper into the tray print side DO WN.
Overview | K onica F A X 993 0 40 Selecting F unctions and Settings The display ( a ) and navigating keys ( b ) on the control panel simplify setting your mac hine’ s functions. Press Menu/Exit ( c ) to access the menu. The machine functions are organized in a menu structure.
| User’s Manual 41 Navigating the Function Menu The menu is set up in a multilevel structure of functions, options, and settings. A function can include a n umber of options and settings. For example, Polling TX/RX includes 2 options—Polling TX and Polling RX.
| K onica F A X 993 0 42 Using the Help Key T o see how the menu is or ganiz ed, p r ess HELP (1) . Y our machine prints Help and Function Lists, which provide instructions for accessing menu items. These are helpful when you are setting your machine’ s fe a tur es .
| User’s Manual 43 Using Step Access T o navig ate through the va r ious functions step by step, u se the navigation keys: Press the MENU/EXIT key to activate the function menu mode and to exit the function menu mode and return to standby state.
| K onica F A X 993 0 44 Using Speed Access If a function has a speed access number , type in the n umber at the menu display prompt to access the function. Speed access numbers must be entered in two-digit format (for example, 00 or 99). A list of speed access numbers follows this section.
| User’s Manual 45 Speed Access Number s (by T ype) Cloc k Adjustment 00 Clock Adjustment ID/Password Programming 01 TSI/CSI 02 Sender ID 03 Personal Box 04 Memory Password Machine Settings 10 A uto.
| K onica F A X 993 0 46 Speed Access Number s (by T ype) Dial Options 40 Redial Tries 41 Redial Interval 42 Auto Start 43 Dial T one Detect 44 Busy T one Detect 45 MF/DP 46 Pulse Dial Rate * 47 Pulse.
| User’s Manual 47 Speed Access Number s (by T ype) LAN Options ! Functions 80 to 85 are reserved for future options..
Overview | K onica F A X 993 0 48 Setting Basic F eatures Setting the Date and Time Follow these instructions to set the date and time: 1 Press Menu/Exit to enter the menu.
| User’s Manual 49 Setting Y our F ax Machine’s I D Fax machines must identify the sender (Sender ID) and the sender’ s tele phone number (TSI/CSI) on each page of e ver y fax sent. ! Important: Programming this information into your fax machine is required by law in the United States.
| K onica F A X 993 0 50 Setting the Answering Mode Procedure 1 Press Menu/Exit to enter the menu. 2 Input speed access no. 10 (A uto An sw er) 3 Pr ess Ä or ¶ to select the desired mode, pr ess Enter .
| User’s Manual 51 Manual Receive Mode [TEL] Y ou use the same line for both f ax and tele phone calls and the majority of your incoming calls are telephone calls. T o use this featur e, you must have an e xter nal, optional handset or telephone connected to your fax machine.
| K onica F A X 993 0 52 Memory Reception Mode [MEM] Recei ved data is not printed b ut is stored into memory , even if there is fax paper on which to print. Use the Print Operation function to print out data stored in memory during Memory Reception mode.
| User’s Manual 53 Dial and Incoming Call Parameter Settings These settings allow you to control the way your machine dials telephone numbers and receives incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient.
| K onica F A X 993 0 54 Dial Parameter Settings Redial T ries Speed access no. 40. This function controls how many times your machine automatically redials a number that is busy or does not answer . A v ailable settings are from 0 to 10 tries. 3 tries is the default setting.
| User’s Manual 55 Busy T one Det ect Speed access no. 44 This function allows your machine to detect a busy tone when sending a fax. A v ailable settings are ON and OFF . ON is the default setting. T one/Pulse (M F/DP) Speed access no. 45 This function controls which method your machine uses for dialing.
| K onica F A X 993 0 56 FLASH/EARTH/NORMAL Speed access no. 51 This function sets the type of PBX line your machine is connected to (if your machine is connected to a PBX). A v ailable settings are NORMAL (N) , flash (F) and earth (E). NORMAL (N) is the default setting.
| User’s Manual 57 Incoming Call Parameters Incoming Ring Speed access no. 60 This function offers a soft ringing sound through the machine’ s built-in speaker when a call is r ecei ved. If the function is set to OFF , the machine does not emit a ringing sound during incoming calls.
| K onica F A X 993 0 58 Continuous T one Speed Access no. 63 When this function is set to ON, a completion tone is emitted at the end of receiving a fax. Pressing the Stop key turns off the tone. A v ailable settings are ON and OFF . OFF is the default setting.
| User’s Manual 59 Other Basic Parameters Monitor V olume Speed Access no. 11 The machine is equipped with a speaker for monitoring operations. This function provides a 5-level audio adjustment of the speaker . A v ailable settings are OFF , Low , Mid , High-Mid, High.
| K onica F A X 993 0 60 Paper-Size Setting The machine can support two different paper settings (when the 2nd-Tray option is installed). 1’ST Paper Size Speed Access no. 24 Sets the size of the paper loaded in the standard (b uilt-in) pa per tray .
| User’s Manual 61 Entering a PBX Dial Prefix 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 50 (PBX Line), wait. 3 Pr ess ¶ or Ä to select ON or OFF setting, p r ess Enter . 4 Press Ä until you reach Dial Prefix, press Enter* . 5 Input the digit(s) normally dialed to obtain an outside line from the PBX, pr ess Enter .
Overview | K onica F A X 993 0 62 Programming Speed Dial Numbers Y ou can progr am (sav e) fr equently dialed numbers into your machine. This way , you enter the full number once, and access the number with one or a fe w keystrokes ther eafter . 230 spaces are available for programming numbers.
| User’s Manual 63 T ypes of Speed Dial Numbers One-T ouch Speed Dial Numbers ar e spaces 01 to 80. They are called one-touch because you access them with one touch of a button. 2 Digit Speed Dial Numbers are spaces 81 to 99. They are called two-digit because you access them by entering their two-digit space designation (81 to 99).
| K onica F A X 993 0 64 One- T ouch Speed Dials For quick and easy faxing operations, you can store up to 80 telephone numbers in the mac hine’ s memory and send documents to a fax number by pressing a single k ey . Y our fax machine is equipped with 80 one-touc h k eys.
| User’s Manual 65 2 or 3 Digit Speed Dials In addition to one-touch speed faxing, you can program an additional 150 numbers for 2 or 3 digit entry faxing. 2 Digit Speed Dial Numbers are spaces 81 to 99. They are called two-digit because you access them by entering their two-digit space designation (81 to 99).
| K onica F A X 993 0 66 Programming One- T ouch and 2 or 3 Digit Speed Dial Numbers T o program your speed dial n umbers, follow these instructions. Programming speed dial numbers has two steps.
| User’s Manual 67 Communications Speed The available settings are 33.6 K , 28.8 K, 14.4 K, 9.6 K, and 4.8 K. The default setting is 33.6 K. If the machine you are communicating with is an older fax machine, and you are having problems communicating with it, try adjusting the speed to a lower setting.
| K onica F A X 993 0 68 Program the Information T o enter the inf or m ation for e a c h speed dial number, use one of the following input methods. • Other Keys • Numeric Keypad • One-T ouch Keypad Other Keys These keys are used in the programming process.
| User’s Manual 69 One-T ouch Ke ypad The One-T ouch ke ypad is arr anged like a standard k eyboar d for quick touch typing of names, Sender and Location ID. Alphabet Keys: (#1-27, except #20) Use these keys for easy entering of alphabetic characters.
| K onica F A X 993 0 70.
| User’s Manual 71 Programming a Speed Dial ! Print the T elephone Directory before y ou begin programming. This provides a reference of the speed dial numbers already programmed. See “Re p or ts, T ele phone Director y . ” Be sure to write the name for any Speed Dial numbers you progr am on the One T ouch Sheet(s).
| K onica F A X 993 0 72 5 Input the telephone number (LOC #), pr ess Enter . 6 Input a name if desired (up to 15 characters ), pr ess Enter . 7 Input alternate tele phone number (AL T#) if desired, pr ess Enter . 8 Select Communication Speed , p r ess Enter .
| User’s Manual 73 Clearing a Speed Dial ! Print the T elephone Directory before y ou begin clearin g . See “Rep o rts, T ele phone Directory. ” This provides a reference of the speed dial numbers already programmed. There are three ways to c lear a speed dial number .
| K onica F A X 993 0 74 Chain Dialing Each fax number that you enter or program into your machine can be up to 40 digits long. If you need to dial a number with more digits, use the chain dial feature. Creating a Chain Dial Number ! Print the Phone Directory before you begin programming .
| User’s Manual 75 Programming a Group If you often send a fax to many fixed locations, setting up these locations as a group will save time. See “Sending a F ax to Multiple Locations.
Overview | K onica F A X 993 0 76 Basic F axing Document Guidelines General • Try to use good quality documents for your fax transmission. Documents that work best are typed or written with a bla ck felt-tip pen on w hite (or light) pa p er . • Do not send documents that ar e not rectangular .
| User’s Manual 77 Single Page Specifications Also see “Basic Faxing, Document Guidelines, General . ” Width Minimum 5.8 inches (148 millimeters) Maximum 8.
| K onica F A X 993 0 78 Loading Documents T o prevent paper jams and pr oblems dur ing operation: • Stack your documents neatly • Align document edges before loading • Don’t load different si.
| User’s Manual 79 3 The machine grips the documents, and pulls in the bottom page. 4 If necessar y , use the Resolution and T ype of Ori ginal ke ys f or the best possib le quality .
| K onica F A X 993 0 80 Sending a Fax Y ou may send a f ax to a single location or to multiple locations. This section describes faxing to a single location. There are two ways to send one fax to multiple locations using one fax session: group fax or broadcast fax.
| User’s Manual 81 Using the Search Function 1 Press the Speed Dial/Sear ch key . The displa y will show ENTER 1’ST CHAR. 2 Using the One-T ouch ke y , enter the f irst letter of the name of the location you want to transmit to. 3 Repeatedly press Ä to scroll through the list of location IDs beginning with the selected letter .
| K onica F A X 993 0 82 Rejecting Unsolicited Fax Messages Closed Network Speed Access 21 If closed networ k is on, your machine will ONL Y accept fax e s from numbers programmed as Speed Dial Numbers. This keeps out unwanted faxes (such as advertising).
| User’s Manual 83 Power Failures A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. T ypical memor y-bac kup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost.
| K onica F A X 993 0 84 Display Messages Here are some of the messages you may see during a typical fax transmission. (location) T he r emote location’ s Personal ID , TSI/CSI, Location ID or the telephone number you entered will identify the location during transmission.
| User’s Manual 85 Basic Faxing Situations Real- Time Dialing Occasionally you may want to dial numbers in real time, one digit at a time. Press the Hook key on your control panel to open a telephone line, you will hear a dial tone. Enter the number .
| K onica F A X 993 0 86 Stopping a T ransmission T o stop a transmission while it is in progress: 1 Press the Stop key twice. The display sho ws S T OP PED. 2 If documents are stuck partway through the document feeder , you may see a R EL O AD DOCU M ENT messa ge on the display .
| User’s Manual 87 No Paper Reception If your machine runs out of paper: • A NO P A P ER, RE PL ACE P A PER messa ge appear s on the display . • The machine continues to recei ve fax es in memory . • Any messages received in memory are printed when the paper is replaced.
| K onica F A X 993 0 88 Receiving Faxes to Memory When your machine is set to Memory Reception Mode (MEM), it receives data into memory without printing and displa y s MS G. I N M EMORY . See “Setting Basic Features, Setting the Answ e r ing Mode, Memory Reception Mode .
| User’s Manual 89 Memory Message Limitations The amount of memory installed in your machine will determine how many messages may be stored. Y ou always kno w how much memory is av ailable to you. The amount of available memory is shown on the display panel.
| K onica F A X 993 0 90 Printing Messages Stored in Memory 1 Press Menu/Exit to enter Menu. 2 Pr ess Ä to select Print from Memory , p ress Enter . 3 Pr ess Ä to select Print Memory Msg . , p r ess Enter . ! If a memory reception password has been set, enter the 4-digit password.
| User’s Manual 91 Messages in Memory and Power Losses A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. T ypical memor y-bac kup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost.
| K onica F A X 993 0 92 Dual Access Y our f ax machine’ s dual access f e atur e allo ws you to load and prepare to transmit a document while it is receiving or sending another f ax from memor y . This fea tur e increases you r productivity and reduces the time you spend waiting for other operations to finish.
| User’s Manual 93 W hat Y ou Can Do While Sending a F ax After your fax machine has finished scanning a document into memory and while it is transmitting from memory , you can: 1 Make copies. 2 Load another document and prepare it for transmission.
| K onica F A X 993 0 94 W hat Y ou Can Do While Receiving a F ax While your machine is receiving a fax, you can: 1 Load another document and prepare it for transmission. Y ou can continue to load documents as long as memor y is available. When the first transmission is complete, the next fax you have loaded is automatically sent.
| User’s Manual 95 Making Copies Y our mac hine can be used as a convenience cop y machine . It can product up to 99 copies at one time. There are two copy stacker capacities. • 250 sheets for face-down copies • 10 sheets for face-up copies Documents fed through the automatic document feeder print at 600 dpi.
| K onica F A X 993 0 96 Manual Paper Feeder Use the manual paper feeder to make a copy on paper diff erent from the paper loaded in the paper tray . 1 Load the document in the document tr ay .
| User’s Manual 97 Face Up Stacking/Face Down Stacking ! If the lever is set for face up, faxing is disabled. The machine can process copies in two ways: stacked with printed side up or with print side down. The position of the lever located on the side of the machine, above the power switch, determines how the copies are stacked.
Overview | K onica F A X 993 0 98 Sending a F ax to Multiple Locations Group vs. Broadcast There are two ways to send one fax to multiple locations using one fax session.
| User’s Manual 99 Group Fax A group fax is a fax sent to several locations. A group fax is meant to be repeated. The group (a collection of destination numbers [where the fax is going] IS saved (programmed) into the machine. The group is a collection of fax numbers to which you regularly or repeatedly send communications.
| K onica F A X 993 0 100 Group Faxing What is a Group Fax? If you often send a fax to many fixed locations, setting up these locations as a group will save time.
| User’s Manual 101 Programming a Group ! The locations you use to create a group MUST BE programmed as One T ouch, 2-digit, or 3-digit Speed Dials before you create a group. Refer to “Programming Speed Dial Number s. ” Print the Group Directory Report before programming a Group.
| K onica F A X 993 0 102 Deleting and Groups ! Print the Group Directory Report before deleting a Group. This report is a reference of group numbers already programmed. See “Reports. ” Y ou can delete an entr y in a gr oup, s ev eral entries, or the entire group.
| User’s Manual 103 Sending a Fax to a Group 1 Load your documents. 2 Enter the group. There are two ways to enter the group. By Name By Number By Name Press the Speed Dial Search key . Input the first character of the Group ID. The gr oup name will appear on the display .
| K onica F A X 993 0 104 Using Speed Dial/Search The Speed Dial/Search key allows you to access an alphabetical list of the Speed Dial and Group names programmed into your machine. If you know the name of the group, use the first letter of the name of the group to search.
| User’s Manual 105 Broadcasting What is a Broadcast Fax? A broadcast fax is a fax sent to several locations. A broadcast fax is a one-time event (not meant to be repeated). The broadcast (a collection of destination numbers [where the fax is going to] IS NO T sa v ed (pr ogrammed) into the machine.
Overview | K onica F A X 993 0 106 Advanced Operations The advanced operations are: • Delayed Faxing Delayed Fax Transmission Delayed Batch Transmission • Priority Transmissions • Confidential F.
| User’s Manual 107 Delayed Faxing What is Delayed Faxing? Delayed Faxing allows you to send documents at a specified time and date. It frees you from having to manually start the transmission. Y ou can scan the document and store the dat a in memor y .
| K onica F A X 993 0 108 Sending a Delayed Fax 1 Load the document(s). 2 Press Menu/Exit to enter Menu. 3 Pr ess Ä or ¶ to access Delayed TX . T hen pr ess Enter . 4 Press Ä or ¶ to move between date and time settings, and © or § to move between columns.
| User’s Manual 109 Canceling Delayed T ransmissions T o cancel a delayed tr ansmission befo re it is sent: 1 Press Stop . 2 The display shows Communication Cancel . 3 The display sho ws Location ID or T el. No. of the delaye d transmissions currently programmed in the machine.
| K onica F A X 993 0 110 Delayed Batch T ransmission In a delayed batch transmission, all faxes to a single location are held until a specified time. The specified time is a daily event (the faxes are sent at the same time every day). Imagine that your fax machine is located in the main office, and you send f a xes to your sales f o rc e.
| User’s Manual 111 Setting the Batch TX Time Function ! Locations used for Delayed Batch Transmission must be programmed into Speed Dial numbers 31 through 40 before the Batch TX Time may be set. 1 Press Menu/Exit to enter the menu. 2 P ress Ä to select Location Prog ram.
| K onica F A X 993 0 112 Send a Fax as Part of a Delayed Batch 1 Load the document(s). 2 Press Menu/Exit key to enter the menu. 3 Press Ä to select Delayed Batch TX , press Enter . 4 Enter the Speed Dial number of the desired location using the assigned One T ouch key or the numeric ke ypad.
| User’s Manual 113 Canceling Delayed Batch T ransmissions T o cancel a delayed tr ansmission befo re it is sent: 1 Press Stop . 2 The display shows Cancel Communication . 3 The display sho ws Location ID or T el. No. of the delaye d transmissions currently programmed in the machine.
| K onica F A X 993 0 114 Priority T ransmission When you need to send a document immediately , use priority transmission. W ith priority transmission, your ur gent fax is pr ocessed before anything else.
| User’s Manual 115 Confidential Faxes Facsimile machines are often located in open areas where anyone can look through the messages received. The confidential fax feature controls access to faxes. A confidential fax is a fax sent or received to the secured memory of a machine.
| K onica F A X 993 0 116 Programming Personal (Confidential) Mailboxes Speed access no. 04. A personal (confidential) mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox.
| User’s Manual 117 Creating a Personal (Confidential) Mailbox 1 Press Menu/Exit to enter the Menu. 2 Input speed access number 04, wait. 3 Enter the personal box number (1-16), pr ess Enter . This is the address. 4 Pr ess Ä or ¶ to select Confidential , pr ess Enter .
| K onica F A X 993 0 118 Changing a Password Speed access no. 04. ! A mailbox must be empty before it can be modified or closed. T o chang e a password: 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 04, wait. 3 Enter the number of the personal mailbox to be modif ied , pr ess Enter .
| User’s Manual 119 Closing a Mailbox Speed access no. 04. ! A mailbox must be empty before it can be closed. T o c lose a mailbox: 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 04, wait. 3 Enter the number of the personal mailbox to be modified/deleted, pr ess Enter .
| K onica F A X 993 0 120 Sending Confidential Faxes When a confidential fax is sent, it is received to a personal mailbox (or sub-address number). The personal mailbox (or sub-address number) is the secured memory of a mac hine. An add r ess and pass wor d ar e used to access the personal mailbox.
| User’s Manual 121 Receiving Confidential Faxes A confidential fax is received to a personal mailbox (or sub- address number). The personal mailbox (or sub-address number) is the secured memory of a mac hine. An add r ess and pass wor d ar e used to access the personal mailbox.
| K onica F A X 993 0 122 Knowing Y ou’ve Received a Confidential Fax Confidential Reception Report Every time your machine receives a confidential fax, the Confidential Reception Report prints. This report lists the mailbox number(s) that received faxes.
| User’s Manual 123 Deleting Confidential Faxes ! Y ou m ust kno w the address and passwor d of the confidential mailbox you wish to delete from. The Confidential Reception Report has the mailbox address. 1 Press Menu/Exit to enter Menu. 2 P ress t o Ä select Print from Memory , pr ess Enter .
| K onica F A X 993 0 124 Call Forwarding Y our f ax machine can automaticall y forwa r d incoming faxes to a predetermined number . This n umber may be up to 40 characters (0-9, *, #, +, Pause, Hyphen, Space) long. T o use f orw arding, you m ust 1 set the forwar ding number .
| User’s Manual 125 Set the Auto Answer Mode to FWD 1 Press Menu/Exit to enter the menu. 2 Pr ess Ä to select Setup , p ress Enter . 3 Pr ess Ä to select Machine Settings , p r ess Enter . 4 Pr ess Ä to select Auto Answer mode , pr ess Enter . 5 Press Ä to select FWD , p ress Enter .
| K onica F A X 993 0 126 F orward on P aper/T oner Error Y our mac hine can provide a backup in case it r uns out of toner or paper . When a Paper/T oner Err or forw arding number is programmed, and your machine runs out of pa per or toner , any fax e s recei ved are f orwar ded to the programmed n umber .
| User’s Manual 127 Relay Faxing What is an example of Relay Faxing? Imagine that you need to send a fax to a number of locations in another area code. W ith Relay F axing, you (the r elay initia ting station) send one fax (transmission) long distance to another machine (the relay key station [hub]).
| K onica F A X 993 0 128 Using Y our Machine as a Relay Initiating Station Y our machine can act as the r ela y initiating station, whi c h starts the relay broadcast by sending the original documents. Before you program your machine to initiate a relay broadcast, y ou m ust ha ve the info rma tion listed belo w .
| User’s Manual 129 Relay Password This is the 4-digit relay password that is programmed into the relay key station (hub). Relay Group Numbers These 2-digit numbers are the numbers of groups of locations programmed into the relay key station (hub).
| K onica F A X 993 0 130 Contact Number for Relay Broadcast Report The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report.
| User’s Manual 131 Relay Broadcast Report The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete.
| K onica F A X 993 0 132 Initiating a Relay Broadcast 1 Load the document(s). 2 Press Menu/Exit to enter Menu. 3 Pr ess Ä to select Relay Initiate T X , p r ess Enter . 4 Enter the password (4-digit number) of key relay station, p ress Enter . 5 Enter two-digit n umber s of r emote stations, pr ess Enter .
| User’s Manual 133 Using Y our Machine as a Relay K e y Station (Hub) Y our machine can act as the relay k ey station (hub), w hi ch receives the original document from the relay initiating station and then forwards the document to the destination machines.
| K onica F A X 993 0 134 Program the Destination Numbers Collect the contact numbers for the destination machines to which you will forward the relay fax. Each number must be programmed into your machine as a Speed Dial. See “P rogr amming Speed Dial Numbers.
| User’s Manual 135 Status of Relay Broadcast Report Y our machine [rela y ke y station (hub)] can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report.
| K onica F A X 993 0 136 Printing the Relay Fax at the Hub If you set Speed Access 27, Rela y Pr int to ON, your mac hine will print any relay fax it receives from a relay initiating station. T o pr ogram the Relay P as sword: 1 Press Menu/Exit to enter the menu.
| User’s Manual 137 Sending Documents Requested by Another Fax Machine (Polling T ransmission) Sometimes it is useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your f ax machine to be polled, or polling transmission.
| K onica F A X 993 0 138 Explanation of P olling T ransmission T ypes Feeder (Document T r ay) P olling In Feeder (Document Tray) Polling, you place the document to be polled in the document tray . A remote machine will then call and collect (poll) the document.
| User’s Manual 139 Memory Polling (Bulletin) In Memory Polling (Bulletin), the document to be polled is saved to a Confidential Mailbox. Several remote machines can contact your machine and request the document. Y ou may also load sev e ral documents.
| K onica F A X 993 0 140 F eeder (Document T ray) P olling During Feeder (Document Tray) Polling, remote machines request (poll) documents placed in the feeder (document tray). T o set document tray polling: 1 Press Menu/Exit to enter the menu. 2 Press ¶ to select Polling TX/RX .
| User’s Manual 141 Memory Polling During Memory Polling, remote machines contact your machine and request (poll) data directly from memory . Setting Memory Polling 1 Press Menu/Exit to enter the menu. 2 Press Ä to select Polling TX/RX. 3 Press Enter to select Polling TX.
| K onica F A X 993 0 142 Memory Polling (Bulletin) During Memory Polling (Bulletin), remote machine(s) contact your fax machine and request (poll) documents. The documents are stored in specified personal mailboxes. The remote machine(s) continue the request(s) until all stored documents in the specified mailboxes have been retrieved.
| User’s Manual 143 Create a Polling Mailbox 1 Press Menu/Exit key to enter Menu . 2 Input speed access no. 03, wait. 3 Enter the personal box number (1-16), pr ess Enter . 4 Pr ess Ä or ¶ to select Bulletin Polling , p r ess Enter . 5 Repeat steps 3 and 4 until the desired number of bulletin polling mailboxes has been created (up to 16).
| K onica F A X 993 0 144 Printing Polling Documents in Memory 1 Press Menu/Exit to enter the menu. 2 Press Ä to select Print from Memory , press Enter . 3 Press Ä to select Print Personal Box , press Enter . 4 Enter the personal mailbox number (1-16) holding the document, pr ess Enter .
| User’s Manual 145 Dialing Another Fax Machine to Request Documents (Polling Reception) Y our machine can contact a remote fax machine and r equest documents from it. This is called polling or polling reception. Y our machine can poll onl y one machine at a time.
| K onica F A X 993 0 146 Printing Faxes Polled into Memory Use this feature to • print faxes you have polled from a remote machine • print documents scanned into your machine for polling. 1 Press Menu/Exit to enter the menu . 2 Pr ess Enter to select Print from Memory .
Overview | User’s Manual 147 Customizing F eatures and Operations Man y of your fax machine’ s features and settings can be changed to suit your needs. This section lists the functions you can change to customize machine operations. ! When you press the Help button, a Help List and Function List print.
| K onica F A X 993 0 148 Identifying Current Settings The Configuration Report is a list of current settings. Printing a Configuration Report 1 Press Menu/Exit to enter the menu. 2 Press Ä to select Report Print , p ress Enter . 3 Pr ess Ä or ¶ to select Configuration , p ress Enter .
| User’s Manual 149 Changing Operation Functions Before making changes, print the Configuration Report. The Configuration Report is a list of current settings. It will help you identify the features and functions you want to change. Printing a Configuration Report 1 Press Menu/Exit to enter the menu.
| K onica F A X 993 0 150 List of Operation Functions Remote Diagnosis Speed access no. 14. The remote diagnostics feature allows service personnel to remotely dial and service the machine. This setting should remain OFF unless a service represtnative has asked you to turn it ON.
| User’s Manual 151 Memory Full Save Speed access no. 17 W ith features like g roup dialing, dialing star ts after an entire document or set of documents is read into memor y . When this function is set to ON, a message displays when memory becomes full and an operator time out seems likely during the dialing process.
| K onica F A X 993 0 152 Restrict Access Speed access no.19 This function controls whether or not machine operation is restricted. When set to ON (if restriction IDs have been programmed), users must enter a password before being allowed access to the mac hine’ s functions.
| User’s Manual 153 Pulse Dial Rate Speed Access no. 46 If the machine is set to Dial Pulse, this function controls the rate of the dialing pulses (which vary by country). A v ailable settings are 10 , 16 and 20 pps. The default setting is MF (Modulated Frequencies).
| K onica F A X 993 0 154 T/F Timer Prg. Speed access no. 62 When set to T/F , the machine will automaticall y distinguish between incoming voice and fax communications. The T/F timer controls how long the machine waits for the call to be answered befo r e switching to F AX mode.
| User’s Manual 155 Distinctive Ring Speed access no. 67 Some telephone carriers offer a service called Distinctive Ring. Distinctive Ring lets you have different numbers on one line, each with its o wn distincti ve ring. Y ou can then use one number exclusively as a fax number without the expense of a second line.
| K onica F A X 993 0 156 Memory Password Speed access no. 05 This is a 4-digit numeric password used when the machine is operating in the Memory Only Reception Mode (MEM). When the machine is in this mode, and you don’t know the password, you can’t make changes or print memory data.
| User’s Manual 157 Restricted Access ID Speed access no. 06 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Restr ict Access mode. Up to 24 passwords can be registered at one time. ! User Function 19 (Restrict Access Mode) must be set to ON before the Restrict Access ID may be set.
| K onica F A X 993 0 158 T o use restricted access ID Enter the 4-digit restricted access ID (password) at the prompt for Enter ID [xxxx]. T o cancel r estr icted access ID 1 Press Menu/Exit to enter menu. 2 Enter speed access no. 06, wait. 3 Enter de p ar tment number (1-24), pr ess Enter .
| User’s Manual 159 Service Function Settings Service function settings affect the way a facsimile machine operates. If any of the following settings need to be changed, please contact the nearest Service Dealer and request service. Long Document Scanning/T ransmission (Long Doc.
Overview | K onica F A X 993 0 160 Repor ts Understanding Reports Y our machine pro vides useful reports that sho w the curr en t settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print.
| User’s Manual 161 List of Reports Printed from the Menu • Activity Report • Active Mem. Files • Broadcast Confirmation Report (MCF) • Phone Directory • Group Directory • Configuration Report • Function List • Protocol Dump • Log.
| K onica F A X 993 0 162 Activity Report This report p rovides a recor d of your mac hine’ s last 30 communications. Information provided on this report includes: • The total amount of time your machine spent sending faxes and the total amount of time spent receiving faxes.
| User’s Manual 163 Active Memory Files Report This report provides a list of all messages stored in your machine’ s memory , including documents waiting for transmission and documents which have been received and not yet printed.
| K onica F A X 993 0 164 Broadcast Confirmation Report Use this report to confirm the results of a multiple-location transmission ( broadcast). Information provided on this report includes: • The date and time at which the broadcast started. • The total amount of time used to complete the broadcast.
| User’s Manual 165 Group Directory Report This report provides a complete listing of all of the numbers programmed into a specific group. There is a separate report for each group.
| K onica F A X 993 0 166 Function List The Function List is a report of the structure of the menu for your product. Use it as a reference while moving through the levels of the menu. It is NO T a report of the current menu settings. The Configuration Report provides a list of the current menu settings.
| User’s Manual 167 Message Confirmation Report This report provides information about your last single- location fax transmission or polling transmission. Information in this report includes: • The date of the communication. • The total amount of time your machine spent sending or receiving (S,R-TIME).
| K onica F A X 993 0 168 Message Confirmation Report Option s Message Confirmation Rep or t (MCF) is a ve r y conv enient feature that is often used on a daily basis to ensure that faxes were sent or arrived at the proper destinations. Use the following functions to set MCF parameters.
| User’s Manual 169 Power Outage Report Y our machine has a 72-hour b uilt-in batter y backup in the event of a power failure. If power is interrupted to your machine, delayed transmissions, messages received into memory or other communications may be disr upted .
| K onica F A X 993 0 170 Codes Used in Reports T w o types of codes ar e used in re ports. Result Codes Communication Codes Result Codes Result codes indicate the results of communications. BUSY The other machine’ s line w as busy or there was no answ er .
| User’s Manual 171 OK T he comm unica tion was completed successfull y . PUNIT This error code indicates a problem with the printing unit. Contact your service person. R_JAM A paper jam occurred in your machine while it was receiving a fax, and it was unable to receive the entire message in memor y .
Overview | K onica F A X 993 0 172 Maint enance This section cover s the pr ocedur es listed belo w . • • • • • Cleaning the Scanner Path • • • • • Replacing the T oner Cartri dge .
| User’s Guide 173 Replacing the T oner Car tridge ! This machine will only operate using the toner cartridge specified by Konica for this machine. The use of any other toner will result in the display of an operation error and in machine malfunction.
| K onica F A X 993 0 174 ! CA UTION: When y ou open the top cover , you will see a label that reads: (CAUTION-HO T). T his part i s extremely hot–do not touch it. 1 Lift up on the document tray and swing it up and out of the w ay . 2 Press the release buttons located on both sides of the copy stacker .
| User’s Guide 175 ! W a rning: Be careful when handling the toner cart ridge. Do not let toner spill onto your clothing or other porous materials. If you e xperience any problems with toner , see “Installa tion, Safety. ” 4 Carefully lift the toner cartridge out of the image drum unit.
| K onica F A X 993 0 176 7 Lower the right side down into the toner well. . 8 Push the lock lever (in the direction of the arrow) until it stops. 9 Use the cleaning wipe provided with your new toner cartridge. Gently wipe back and forth across the full length of the LED array .
| User’s Guide 177 Replacing the Image Drum ! This machine will only operate using the image drum unit specified by Konica for this machine. The use of any other image drum unit will result in the display of an operation error and in machine malfunction.
| K onica F A X 993 0 178 1 T u rn of f the pow er s witch. 2 Lift up on the document tray and swing it up and out of the w ay . 3 Press the release buttons located on both sides of the copy stacker . Lift up the stacker . 4 Firmly lift up to disengage the drum cartridge (with its toner car trid g e) , then lift it out.
| User’s Guide 179 5 Insert the new drum cartridge. Press down firmly on both ends to lock the drum in place. 6 Lift out the toner well cover and discard.
Overview | K onica F A X 993 0 180 Dual Line What is Dual Line? A fax machine with dual line has two modems. Dual line expands the functionality of your machine. T w o phone lines, each with a unique n umber, must be used with the unit to fully use the dual line feature.
| User’s Manual 181 Basic Operations • • • • • Dual Line requires two telephone lines, each with a unique tele phone number . ! Both lines must be the same type (PSTN or PBX). They must both be analog lines. • • • • • All transmissions using the second line are done from memory .
| K onica F A X 993 0 182 • • • • • The second line does not have a speaker . • • • • • Do not connect any external devices (such as an external phone) to the second line. • • • • • When working with a Dual Line fax machine, remember that there are two TSIs (Transmit Sender Identifications).
| User’s Manual 183 Unpacking Remove contents from the carton. Be sure that all the items listed below are included. ! If any items are missing, contact Konica immediately. Keep your packing materials and carton in case you need to ship or transport the unit.
| K onica F A X 993 0 184 Connecting to the Second T elephone Line 1 The primary / first telephone line is connected to the LINE (1). See “I nstal lation , Setting Up Y our Mac hine , Connecting to the T ele phone Line. ” 2 The second telephone line is connected to the second line jack [dual line access] (2).
| User’s Manual 185 Setting the Option Line T ype for the Second Line The second line type may be set to: • • • • • Send (transmit) only (TX) • • • • • Receive only (RX) • • • • • Send and Receive (ALL) 1 Press Menu/Exit to enter the menu.
Overview | K onica F A X 993 0 186 Options and Accessories Obtaining Before y ou orde r , ha ve the corr ect part n umber and description of the item. • Consult the dealer where you purchased your fax machine. • Consult a K onica A uthori z ed Sales and Service Dealer .
| User’s Manual 187 Options Part Number Description 950-118 2 MB Memory Expansion Kit 950-119 4 MB Memory Expansion Kit 950-127 2 nd P aper T r ay Kit (UST -550) 950-117 Multifunction Printer (MFP) PC Interface Kit ! F or the la test product and technical support information, visit the K onica W e b site: http://www .
| K onica F A X 993 0 188 Memory Expansion Several memory expansion cards are available. Each has a dif f e r ent memor y storage ca pacity . All page numbers giv en ar e APPR OXIMA T ES. Y our results ma y vary , de pending on the nature of your pages.
| User’s Manual 189.
Overview | K onica F A X 993 0 190 Problem Solving This section lists the most common problems you may encounter while using this machine. Printing a Cleaning Page If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum.
| User’s Manual 191 Clearing a Document Jam When a document jam occurs, your machine beeps and an error messa ge appears in the displa y . If the jammed document a ppears to be positioned straight in your f eeder, press the Stop key to try to feed the document the rest of the way through the f eeder .
| K onica F A X 993 0 192 Clearing a Printing Paper Jam If your machine displays P APER JAM or NO P A PER when the paper tray still contains pap er , there ma y be one or more sheets of paper jammed in the mac hine . T o clear a pa per jam, follo w the instructions belo w .
| User’s Manual 193 3 Press on the latches on both sides of the copier stacker until the cover of the image drum compartment is released and pops up. Lift up and back, revealing the image drum. 4 Grasp the image drum and lift it out of the machine. Set it aside on a clean, dry surface out of direct sunlight.
| K onica F A X 993 0 194 5 Pull out any paper caught inside the machine. 6 Pull out the pa per tra y . 7 Remove any paper caught in the feeder and any dama ged paper in the tray .
| User’s Manual 195 8 Load the paper tray , making sure the paper is belo w the “Paper Full” marking. 9 Slide the paper tray back into the machine until it latches in place. 10 Place the image drum unit back into the machine. 11 Close the cover to the image drum compartment, pushing down on it until both latches catch.
| K onica F A X 993 0 196 Display Panel Messages This section lists the status and error messages that may appear on your mac hine’ s displa y panel, and explains w hat they mean and how to correct any problem they indicate.
| User’s Manual 197 P APER JAM CHECK P A PER OR P A TH Jam: Paper is jammed feeding from the paper tray into the printer . Or , paper may be jammed inside the printing mechanism under the image drum. Check the paper path and re m o ve an y jammed pap e r .
| K onica F A X 993 0 198 PRINTER ALARM 2:TEL R EFER T O U SER GUIDE or PRINTER ALARM 3:TEL R EFER T O U SER GUIDE or PRINTER ALARM 4:TEL R EFER T O U SER GUIDE For PRINTER ALARM 3:TEL If you have the second paper tray installed, and the manual feed cover is moved, the machine will display this message.
| User’s Manual 199 I N VA L I D TO N E R C A RT . R EFER T O U SER GUIDE This error will occur if an incorrect toner cartridge is installed. This machine will only operate using toner cartridges specified by Konica for use in this machine. If you are using the correct toner cartridge, open and close the cov e r .
| K onica F A X 993 0 200 Counters Y our machine k eeps tra ck of the n umber of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. ! F or some of the counter s, the Service Bit must be set to ON.
| User’s Manual 201 Problem Checklist Y our f ax unit is a complex machine with many fe a tur es and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer .
| K onica F A X 993 0 202 Y our documents jam. • Check the document for wrinkles, tears or other damage. • Make sure there are no staples or paper clips and that the paper is clean and dry . • Make sure the document is not wider than your machine can load.
| User’s Manual 203 The display s hows a communication er ror . This alarm indicates any of a number of problems: • Y ou may be trying to communicate with an incompatibl e f ax machine. Y our machine can only comm unicate with ITU-T Group 3 fax machines.
| K onica F A X 993 0 204 Y ou sent a fax but the image the r emote fax machine r ecei ved w as v ery poor . If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing y our T r ansmit Resolution and T ype of Ori ginal settings.
| User’s Manual 205 Y our machine does not answer the phone or r eceive faxes. First c heck to see that the power cord is connected to the AC outlet. Also ch eck the reception mode y ou ar e using . Y ou r machine will not automatically receive faxes in manual answering mode [TEL].
| K onica F A X 993 0 206 Y our mac hine is connected to a PBX and y ou can’t dial out. Y ou must enter your dial pr e f ix bef o re the telephone n umber for each number that you dial or program into your machine. Y our machine must also be pr ogrammed for PBX oper ation before it will work.
| User’s Manual 207 Y our machine receives faxe s, b ut doesn’t print them. Y our machine may be out of pap er . Check the paper tray . If empty , supply pap er . Y our machine may be out of toner . Check the display for a TONER LOW message. If displayed, replace the toner cartridge.
| K onica F A X 993 0 208 P acking Y our Machine United States and Canada Use this procedure to ship the machine. 1 Remove the image drum unit (with toner cartridge). 2 Place the image drum unit (with toner cartridge still installed) into a polyethylene plastic bag (black) and store it in a cool place away from direct sunlight.
Overview | User’s Manual 209 Specifications All specifications are subject to change without notice. For the latest product and technical support information, visit the K onica W eb site: http://www .
210 K onica F A X 993 0 | General Protocol ITU-T G3 Modem Speed Maximum 33.6 Kbps T r ansmission Speed 2.5 seconds per page (ITU-T T est Chart #1) Print Speed Maximum 10 pages per minute Print Resolut.
| User’s Manual 211 Memory Standard 12.5 MB Optional ! Only one memory slot is available in your machine. Therefore, only one of the available memory options may be installed at a time. Y ou m ust hav e the 8 MB e xpansion card to utilize the 600 dpi TX feature.
212 K onica F A X 993 0 | Scanning Scan Speed 1.5 seconds per page Scan Resolution 300 dpi Scan Width 8.5 inches (21.5 centimeters) Scan Length 5 to 14 inches (12.
| User’s Manual 213 Paper Handling A utomatic Document Feeder Letter, A4 50 sheets of 13 to 20-lb. paper (49 to 75 g/m 2 ) 30 sheets 21 to 28-lb . paper (79 to 105.5 g/m 2 ) S ingle sheet of 32-lb paper (121 g/m 2 ) U n i v e rsal Tr a y Letter , legal 13 inch, le gal 14 inch, Executive , A4, A5 , A6.
214 K onica F A X 993 0 | Electrical Power 120 V A C +6%, -15% 50/60 Hz +/- 2% or 220/240 V A C +/- 15% 50/50 Hz +/- 2% Battery Backup 72 hours Power Modes Ready Energy Saving Standby W arm up Time F .
Overview | User’s Manual 215 Index Symbols 0000 Code on Reports 1 67 , 1 68 2-digit Speed Dial Sending a Fax 80 Speed Dial/Search Key 22 3-digit Speed Dial Sending a Fax 80 Speed Dial/Search Key 22 .
| K onica F A X 993 0 216 B B.C. (Communication Code) 171 Back Cover 17 Batch, Delayed T ransmission 1 1 0 Battery Backup 12 Specifications 214 Broadcast Confirmation Report 164 Definition 99, 10 5 Enter Key 21 Entry Report 169 Locations (Number of) 209 Sending 105 vs.
| User’s Manual 217 Confidential Confidential Reception Report 122 Deleting Faxes 123 Faxes 115 Knowing when you've received a confidential fax 122 Mailboxes 13 Printing Faxes 122 Receiving Fax.
| K onica F A X 993 0 218 D Date, Setting 48 Del Key 24 Delayed Definition 107 Delayed Batch Canceling 113 Destination Number 110 Sending 110, 112 Setting the Time 111 Speed Dials 31 - 40 1 0 7 , 1 1 0 Delayed Fax vs.
| User’s Manual 219 Document Document Guides 15 Document Jam 191 Document Stacker Installation 36 Location 15 Document T r ay Extension 16 Location 16 Guidelines 76 Loading 78 Multiple Page 77 Singl.
| K onica F A X 993 0 220 FCC Sender ID 49 TSI/CSI 49 Features 12 F eeder (Document T ray) P olling 1 40 First Aid ii FLASH 56 Forwarding Call Forwarding 124 Clearing 125 FWD Mode 52 Paper Error 126 P.
| User’s Manual 221 I ID Deleting Characters 24 ID/Password Programming 45 Space Key 25 Identification Sender ID 49 Sender ID on T ransmitted Fax 1 52 TSI/CSI 49 IEEE-1284 Parallel Port 17 Image Gra.
| K onica F A X 993 0 222 L Label, One- T ouch 23 LAN Options 47 Language Change 59 Setting 48 LCD Panel. See Display Panel LED Printhead 18 Legal Legal to Letter reduction 39 Setting the Paper Size 6.
| User’s Manual 223 MCF . See also Message Confirmation Report Multi-Location 168 Report Options 168 Single-Location 168 MEM Mode 52 Memory 12 Available Memory 89 Battery Backup 12, 91 Memory Backup.
| K onica F A X 993 0 224 N Navigating Keys 40 Menu 41 Network LAN Options 47 Printing Face Up or Face Down 16 NO (Result Code) 170 No paper reception 13 NORMAL 56 Normal Operation Start/Copy Key 22 N.
| User’s Manual 225 Answering Machine and T ele- phone, Install 38 Answering Machine, Install 38 External T elephone, Install 3 7 Handset 37 , 1 87 Memory Expansion 187 MFP Kit 187 Obtaining 186 Second Paper T ray 18 7 Original Documents.
| K onica F A X 993 0 226 PC Print Face Up or Face Down Copy Output Lever 16, 17 PC/F A X Switch 5 8 Personal (Confidential) Mailboxes Closing 119 Creating 117 Programming 116 Personal Computer PC/F A.
| User’s Manual 227 Include Image on MCF 168 Incoming Ring 57 Message Confirmation (MCF) Report Options 168 No Paper Reception 87 No T oner Reception 8 7 PBX Line Access Digit 55 Power Failures 83 P.
| K onica F A X 993 0 228 No Paper Reception 87 No T oner Reception 8 7 PC Fax Mode [PC, optional] 52 Programming Incoming Settings 53 Remote Receive 57 to Memory 88 Unit won't receive 205 Recept.
| User’s Manual 229 Printing 160 Relay Broadcast Report 130, 131 Program the Number 130 Report Options 46 T elephone Directory 1 2, 164 Unwanted 204 Resetting the Drum Counter 179 Resolution Print 2.
| K onica F A X 993 0 230 Confidential Reception 13 Personal Mailboxes 13 Restrict Access 152 Restricted Access ID 157 Unsolicited Fax Messages 13 Sender ID Setting 49 Speed Access No.
| User’s Manual 231 Manual Feeder 213 Single Sheets 213 Universal T ray 2 1 3 Physical Dimensions 213 Print Resolution 210 Print Speed 210 Protocol 210 Scanning 212 T oner Cartridge Yield 1 73 T ran.
| K onica F A X 993 0 232 TEL Jack 1 17 TEL Jack 2 17 TEL Mode 51 Manual Reception 86 Unit doesn't switch 206 T elephone External Installation 37 Real- Time Dialing 85 Using to Send a Fax 81 T el.
| User’s Manual 233 Cleaning 29 Emergency First Aid 30 Handling 29 In the eyes 30 Inhaled 30 Installation 34 Location 18 No T oner Reception 8 7 Replacement 173 Swallowed 30 T oner Low No T oner Reception 8 7 Yield 173, 212 T oner Emergency First Aid 3 0 T ouch T on e MF 55 T ransmission Delayed 107 Batch 110 Didn't work 205 Fax 107 Fax vs.
| K onica F A X 993 0 234 V V entilation Installing the Machine 30 V oice Request Machine disconnects before it answers 205 V olume Buzzer Adjustments 59 Speaker Adjustments 59 W Warranty LED Printhea.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Konica Minolta Fax 9930 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Konica Minolta Fax 9930 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Konica Minolta Fax 9930, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Konica Minolta Fax 9930 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Konica Minolta Fax 9930, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Konica Minolta Fax 9930.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Konica Minolta Fax 9930. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Konica Minolta Fax 9930 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.