Manuel d'utilisation / d'entretien du produit 480i du fabricant Aastra Telecom
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480i SIP IP PHONE Release 1.4 41-000098-00-08 User Guide.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result fro m unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aa stra Telecom will not be liable for technical or editorial errors or omissions containe d within th is documenta tion.
480i IP Pho ne Use r Guid e iii SOFTW ARE LICENSE A GREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwid e, non-transferable, no n-sub licenseable and non-exc l u- sive, restricted us e license to use So ftware in obj ect form solely with the Equipment for wh ich the Software was intended .
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Table of Contents v Table of Contents About this G uide .............. ............ 1 Documentatio n ....................... ...... 1 Intr oduction ................ .................. 1 Phone Fea ture s .............. ............ 1 General Req uire me nts .
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480i IP Pho ne User Guid e 1 About this Guide About this Guide This guide explains how to use the basic fea tures of you r new 48 0i phone. Not all featu r es listed are available by default. C ontact your system or networ k administrato r to find out which features and services are available to yo u on your system.
2 480i IP Phon e User Guide Introduction • The IP p hone must be confi g- ured for a specific type of proto- col to use. (TFTP is en abled by def au lt) . You c an c onf igur e th e followin g protocols on the I P phone: - TFTP (Trivial File Transfer Prot oc ol) - FTP (File T ransfer Proto col) - HTTP (Hypertext Transfer Proto col ) • A 802.
480i IP Pho ne User Guid e 3 Getting Started Getting Started When You Fir st Plug in Your Phone The 480i automatically b egins the startup sequence as soon as it is connected. The phone goes through this proc ess the first time you plug in your phone and ev ery time you res tart your p hone.
4 480i IP Phon e User Guide Getting Started Network Di sconnect ed The " Network Disconnected " prompt appears on the display and the telephone status ligh t turns on when the pho ne is not properly connected to the network . The phone also displays th e default time and date of 12:0 0am Jan 1 st, 2005 or the equivalent.
480i IP Pho ne User Guid e 5 Customizing Your Phone Customizing Your Phone Setting Y our Options Pressing the % key gi ves yo u a list of co nfiguration options. You can also ch ange these option s in your phone t hr ough the Aastra Web UI. Refe r to the Aastra 480i Installation Guide for information on less adv anced configur ation options .
6 480i IP Phon e User Guide Customizing Your Phone Accessing the Aastra Web UI 1. Open y our w eb browser and enter the pho ne’s IP address or host name into the ad dr ess field.
480i IP Pho ne User Guid e 7 Using the 480i Phone Using the 4 80i Phone Hard keys Ther e are Ha rd key s on your phone, such a s Ho l d z , Redial v , Xfer , Icom and C o nf tha t are configur ed for the call handling features. Thes e keys are s ta ti c and cann ot be repro grammed or cha nged.
8 480i IP Phon e User Guide Using the 480i Phone Idle State The Idle State menu appears when your phone i s not in use. Your system administrator can set these softkeys using the con figuration files or the administrative options in the Aastra Web UI.
480i IP Pho ne User Guid e 9 Using the 480i Phone Softkeys Your 480i has 6 softkey access buttons, 3 on eith er side of the phone’s display. The softkey menus will change depending on the phon e’s state, displaying relevant softk eys only.
10 480i IP Phon e User Guide Using the 480i Phone Softk eys as Line/Call App ear an ces You can customize the softkeys on you r 48 0i p hon e to func tio n as l ine / call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone.
480i IP Pho ne User Guid e 11 Using the 480i Phone appearances that can be set up is 8 or 9 (4 line/ca l l appea r ance as hard keys and 4 or 5 as softkeys). If all line/call appearances h ave been set up for the same number, a total of 9 lines can be configur ed.
12 480i IP Phon e User Guide Using the 480i Phone indicator on the S upervisor’s phone shows that the worker’s phone is in use and b usy. On the 480i, the busy and idle indi cat ors sh ow on t he IP p hone screen display next to the softkey programmed for BLF func tionality.
480i IP Pho ne User Guid e 13 Using the 480i Phone services. The phone performs an HTTP GET on the URI created by your system administrator. You can set the following parame ters for ob ject req uests: • xml application URI • xml application title The xml application URI is the application you are loading into the IP phon e.
14 480i IP Phon e User Guide Using the 480i Phone The IP phon e idle screen condenses the softkeys. For example, if you set soft key 12 as the following: Type : speedial Label : Voicemail Valu e *89 State : outgoing then softkey 12 ap pears in position 1 if no other softkeys ar e set.
480i IP Pho ne User Guid e 15 Making Calls Making Calls Depending upon how you h ave set the Live DialPad option in your phone, your phone will either dial the digits as soo n as they are pressed or collect the digits on the screen before dialing.
16 480i IP Phon e User Guide Making Calls Using a Headset The 480i acc epts headsets throug h the modular RJ2 2 jack on the back of the phone. Contact your telephone equipmen t retailer or dis tributo r to purc hase a compatible headset.
480i IP Pho ne User Guid e 17 Making Calls Usi ng th e Ic om Key To intercom another ex tension on the system: 1. Press the ] . 2. Ente r the extension num ber of the person y ou wish to i ntercom or the BLF softkey for that extension.
18 480i IP Phon e User Guide Making Calls Redial Press the v button to automatically dial the most recently di aled numb er you were connected to that was dialed from the phone . Note: Your syst em admini strator can set you r re dia l key to spe edi al a spec ific numbe r.
480i IP Pho ne User Guid e 19 Handling Calls Handling Calls When you are connected to a cal l, y ou c an us e th e har d ke ys o n the phone to transfer, conference or place a ca l l on hold. Placin g a Cal l on Hold When you place a call on hold, only you r phone can retrieve the call.
20 480i IP Phon e User Guide Handling Calls To transfer a call to another extension : 1. Connect to the c al l you wish to transfer (if n ot already conne ct ed) . 2. Press the . button. 3. Enter the extension nu mber of the person you wish to transfer the call to.
480i IP Pho ne User Guid e 21 Handling Calls 5. If you do no t wish to ad d the new pa rt y to t he c onf er enc e, press the N button w hile connected to this new c all. This disconnec ts the new party, leaving the or i ginal call on h o ld. To go back to the original call, press the line/call app ear ance button for this call.
22 480i IP Phon e User Guide Handling Calls Call Forwarding The call forwarding f eature on the IP phone allows incoming calls to be forwar ded to another destination. The pho n e sends the SIP message to the SIP proxy, which then forwards the call to th e assigned destination.
480i IP Pho ne User Guid e 23 Handling Calls Note: To disable call forwardi ng in the Aastra W eb UI, se t the mode to OFF an d remov e the ph one nu m- ber in t he " Numbe r" field . 3. In t he " Number " field, enter the call forward numb er for wh ich you want yo ur calls to be call forwarded.
24 480i IP Phon e User Guide Handling Calls The values you enter in the Aastra Web UI for th e Park/Pickup call feature are de pendant on you r type of server. The following table provides the values you e nter for the " Par k Call " an d " Pi cku p Parked Call " fields in the Aastra Web UI.
480i IP Pho ne User Guid e 25 Handling Calls Park/ P ick u p Pr ogram mable Config urat ion The programma ble method of configur ation cre ates park and pickup softk eys or programmable keys that y o u can conf igure on the IP pho nes.
26 480i IP Phon e User Guide Handling Calls Note: For value s to enter in this field, see the ta ble "Park/Pickup Call Server C onfigurat ion Values " on page 24 . 6. In the " Line " field, select a line for which to apply the Park con- figuration.
480i IP Pho ne User Guid e 27 Additional Features Additional Features Star Codes All of the main call handling and extension ma nagement features for your s ystem can be s et up as speed dia ls on sof tkeys on your phone. Contact your system admini strat or for more inf ormat ion.
28 480i IP Phon e User Guide Additional Features Callers List The IP phone has a "Callers List" feature that stor e the name , phone number, and incremental calls, for each call received b y the phone. You can view , scroll, and del ete line items in the Callers List from the IP phone UI.
480i IP Pho ne User Guid e 29 Additional Features Downlo ading t he Calle rs Lis t Use the following procedure to download the Callers List usi ng the Aastra W eb UI. 1. Click on Operation->Dire ctory . 2. In the Callers List field, click on . A File Download messa ge displays.
30 480i IP Phon e User Guide Additional Features Directory List The IP phon es have a " Di rec tory List " feature that allows you to store freq uently use d numbers on the phone.
480i IP Pho ne User Guid e 31 Additional Features Using the Direct ory List Use the following procedures to access the Di rectory List. 1. Press x on the phone to display the Service s menu. or Press the r key to enter the Director y List di rectly. (s kip to ste p 3) 2.
32 480i IP Phon e User Guide Additional Features Using Vo icema il 1. Press x on the phone to display the Service s menu. 2. Selec t " Voicemail ".
480i IP Pho ne User Guid e 33 Additional Features Suppre ssing DTMF Playback A feature on the IP phones allows you to enable o r disable the suppression of DTMF playb ack when a numb er is dialed fr om the softkeys.
34 480i IP Phon e User Guide Additional Features Ring Tone s and Tone Set s You can con figure ring tones an d ring ton e sets on the IP phones. Ring Tones There are several distinct ring tones a user can select from to set on the IP p hones. You can enable/ disable these ring tones on a global basis or on a per-line basis.
480i IP Pho ne User Guid e 35 Additional Features Config urin g Ring Tones and Tone Sets Use the following procedures to configure r i ng tones an d tone sets on the IP p hone . (global configuration only) 1. Press % on the phone to enter the Options List.
36 480i IP Phon e User Guide Additional Features Stutte red Dial Tone You can enab le or disable the playing of a stuttered dial to ne when there is a messag e waiting o n the IP phon e.
480i IP Pho ne User Guid e 37 Language Language Using the I P phone UI, yo u can set the phones to u se a specific language to display. When you set the language to use on the phon e, all of the display screens (menus, services, optio ns, etc.) display in that language.
38 480i IP Phon e User Guide Troubleshooting Solutions Troubleshoot ing Solutions Why is my dis play bl ank? Ensu re that power is be ing provided to your phone.
480i IP Pho ne User Guid e 39 Troubleshooting Solutions How do I change my Use r Pass word? You can change the user pass word from the IP phone UI or the Aastra Web UI. 1. Press % on the phone to enter the Options List. 2. Selec t User Password . 3. Enter the current user pass- word.
40 480i IP Phon e User Guide Troubleshooting Solutions : 1. Click on Operation-> Reset . 2. Click . 3. Click OK at the confirmation prompt. Aastra Web UI.
480i IP Pho ne User Guid e 41 Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from t he date of original purchase.
42 480i IP Phon e User Guide Limited Warranty ship ping charge s. For furt her information and shipping inst ructio ns; In North America , con tact our service information nu mb er: 1-800- 574-1 611. Out s id e N orth A meric a , contact your sales representative.
Index Index 480i I P Phone Us er Giude Index- 1 Numerics 480i additional features of 27 connected state 14 customizing 5 features of 1 finding IP address for 5 hard keys 7 idl e stat e 8 line settings.
Index-2 480i IP Phon e User Giude Index Index P parked calls/ pick up parked cal ls about parked c al ls 23 con figur ing 24 using on I P phone 26 R redial 18 redial key 18 requirements 1 restarti ng .
If you’ve r ead this owner ’s manual and consulte d the Trou blesho oting sect ion and still hav e prob lems, pl ease visit our w ebsite at www. aastra.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Aastra Telecom 480i c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Aastra Telecom 480i - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Aastra Telecom 480i, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Aastra Telecom 480i va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Aastra Telecom 480i, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Aastra Telecom 480i.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Aastra Telecom 480i. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Aastra Telecom 480i ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
