Manuel d'utilisation / d'entretien du produit S5000VSA du fabricant Intel
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Intel ® Ser ver Boar d S5000VSA User’ s Guide A Guide f or T echn ically Qualif ied Assemblers of Intel® Identified Subas semblies/ Produ cts Intel Ord er Number D36977-002.
ii Intel ® Server Board S5000VSA User’ s Guide Disclaimer Information in this document is provided in connection with Intel® products. No license, e xpress or implied, by estoppel or otherwise, to any intellect ual proper ty rights i s granted b y th is document.
Safety Inf ormation Impor tant Safety Instructions Read all caution and safety statements in th is docu ment before performing any of the instructions. See also Intel Server Boards an d Server Chassis Safety Information on the Intel ® Deployment Assistant and/or at http://support.
iv Intel ® Server Board S5000VSA User’ s Guide 重要安全指导 在执行任何指令之前， 请阅读本文档中的所有注意 事项及安全声明。 和/或 http://su pport.
Intel ® Server Board S5000VSA User’s Guide v Wa r n i n g s Heed safety instructions: Before working with yo ur se rver product, whether you are using this gui de or any other resource as a re ference, pay close attention to the safety instructions.
vi Intel ® Server Board S5000VSA User’ s Guide.
Preface About this Manu al Thank you for purchasing and using the Intel ® Server Board S5000VSA. This manual is written for system technici ans who are responsible for troubleshooting, upgrading, and repairing th is server board.
viii Intel ® Server Board S5000VSA User’ s Guide Pr oduct Accessories This server board is compatib le with the following Intel ® Server Chassis: • Intel ® Server Chassis SC5299DP • Intel ® .
Intel ® Server Board S5000VSA User’s Guide ix See also the Intel ® Server Deployment T oolkit CD that came with your server board. Hardware (peripheral boards, adapter cards) and operating systems.
x Intel ® Server Board S5000VSA User’ s Guide.
Intel ® Server Board S5000VSA User’s Guide xi Contents Safety Information ......... ................. ................................ ................. ................ .......... iii Important Safety Instructions .................................
xii Intel ® Server Board S5000VSA User’ s Guide Installing and Removing Memory ...................................................................... .................. 17 Installing DIMMs ...........................................................
Intel ® Server Board S5000VSA User’s Guide xiii Devices are not Recognized under Device Manager (Windows* Operating System) . 44 Hard Drive(s) are not Recognized .......................... ..................................................... 44 Bootable CD-ROM Disk Is Not Detected .
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Intel ® Server Board S5000VSA User’s Guide xv List of T ables Table 1. Additional Information and Software .........................................................................viii Table 2. Server Board Features ................................
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Intel ® Server Board S5000VSA User’s Guide xvii List of Figures Figure 1. Intel ® Server Board S5000VSA............................................................ ...................... 1 Figure 2. Server Board Connector and Component L ocations .
xviii Intel ® Server Board S5000VSA User’ s Guide.
1 Ser ver Boar d Features This chapter briefly describes th e main featu res of the Intel ® Server Board S5000VSA. This chapter provides a photograph of the prod uct, a list of the server board features, and diagrams sh owing the location of i mportant components an d connections on th e server board.
2 Intel ® Server Board S5000VSA User’ s Guide Ta b l e 2 summarizes the features of the server board. 1 Although current design suppor ts use of DDR2 667 modules, no memor y validation has been performed with the ser ver board due to limited sample a vailability of these modules.
Intel ® Server Board S5000VSA User’s Guide 3 RAID Suppor t The Intel ® Server Board S5000VSA is available in both SA T A and SAS models. The SA T A model has order code S5000VSASA T A. The SAS mod el has order code S5000VSASAS. The SAS model provides both SAS and SA T A support; the SA T A model provides only SA T A support.
4 Intel ® Server Board S5000VSA User’ s Guide SAS Server Board In addition to the SA T A features described ab ove, SAS models of the server board (order code S5000VSASAS) also have a dual-mod e 4-port Serial Attached SCSI (SAS) controller that supports both SA S and SA T A hard disk drives.
Intel ® Server Board S5000VSA User’s Guide 5 Connector and Component Locations AF000173 A C D B E F I H G MM OO NN QQ RR TT UU SS LL KK JJ II HH GG PP N J K L M R O P Q S FF DD BB CC Z Y V U T AA X.
6 Intel ® Server Board S5000VSA User’ s Guide Figure 2. Server Boar d Connector and Component Locations A. PCI 32/33 Slot 1 B. PCIe* x4 Slot 3 C . PCI-X* 64/133 Slot 4 D . PCI-X 64/100 Slot 5 E. PCIe x4 Slot 6 F . Back P anel I/O P o r ts G. Diagnostic LEDs H.
Intel ® Server Board S5000VSA User’s Guide 7 Configuration J umper s Figure 3. Configuration J umper Descriptions Jumper Name Jumper Purpose CMOS Clear If pins 2-3 are jumpered, the CMOS se ttings will be cleared on the next reset. These pins should be ju mpered on 1-2 for normal operation.
8 Intel ® Server Board S5000VSA User’ s Guide Bac k P anel Connector s Figure 4. Bac k Pane l Connectors The NIC LEDs at the right and left of e ach NIC provide the following information. A. Mouse B. Serial Port B C. NIC 1 (10/100/100 0 Mb) D . NIC 2 (10 /100/1000 Mb) E.
Intel ® Server Board S5000VSA User’s Guide 9 Har d ware Requirements T o avoid integration d ifficulties and possibl e board damage, your system must meet the requirements outlined below . For a list of qualified components, see the links under "Additional Information and Software.
10 Intel ® Server Board S5000VSA User’ s Guide In a mirrored system, the maxi mum usable memory is one-half of the installed memory , with a minimum of four DIMMs installed. Sinc e the data is duplicat ed across D IMMs, it means that up to one-half of the installed DIMMs are actively in use a t any one time.
2 Ser ver Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defau lts.
12 Intel ® Server Board S5000VSA User’ s Guide “Setup Menu Key Use” describes the keyboard commands you can use in the BIOS Setup menus. T able 4. S etu p M enu Key U se Ke y to Press Description <F1> Pressing <F1> on an y menu inv okes the general help window .
Intel ® Server Board S5000VSA User’s Guide 13 Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in fl ash me mory . The code and data in the upgrade file in clude the following: • On-board system BIOS, in cluding the recovery code , BIOS Setup Utility , and strings.
14 Intel ® Server Board S5000VSA User’ s Guide Obtaining the Upgr ade Download the BIOS image file to a temporary folder on your hard drive or a USB flash device.
Intel ® Server Board S5000VSA User’s Guide 15 Clearing the P assw ord If the user or administrator password(s) is lost or for gotten, moving the password clear jumper into the "clear" posit i on clears both passwords. Th e password clea r jumper must be restored to its original position befo re a ne w password(s) can be set.
16 Intel ® Server Board S5000VSA User’ s Guide Clearing the CMOS If you are not able to access the BIOS setup sc reens, the CMOS Clear jumper will need to be used to reset the configuration RAM. 1. Power down the system an d disc onnect the AC power .
3 Har d ware Installations and Upgrades Bef ore Y o u Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual.
18 “Intel ® Ser ver Board S5000VSA User’ s Guide” Figure 7. Installing Memory 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. 7. Holding the DIMM by the edges, re move it from its anti-static package.
“Intel ® Ser v er Board S5000VSA User’ s Guide” 19 1 1. Repla ce the server's cove r and reco nnect the AC power cord. See the documentation that came with your server chassis for in structions on installing the server's cover . Remo ving DIMMs T o remove a DIMM, follow these steps: 1.
20 “Intel ® Ser ver Board S5000VSA User’ s Guide” Installing the Pr ocessor T o install a processor , follow these instructions: 1. Observe the safety and ESD prec autions in “Safety Information” . 2. Turn of f all peripheral devices co nnec ted to the server .
“Intel ® Ser v er Board S5000VSA User’ s Guide” 21 7. T ake the processor ou t of the box and remove the prote ctive shipping cover (see Figure 10 ). Figure 10. Remov ing the Shipping Cover 8. Orient the processor with the socket so that the proc essor cutouts match the socket notches.
22 “Intel ® Ser ver Board S5000VSA User’ s Guide” Installing the Heat Sink(s) The heat sink has Thermal Interface Material (TIM) located on the bottom of it.
“Intel ® Ser v er Board S5000VSA User’ s Guide” 23 Remo ving a Processor 1. Observe the safety and ESD precautions in “Safety Information” . 2. T urn off all peripheral devices connected to the server . Turn of f the server . 3. Remove the AC power cord from the server .
24 “Intel ® Ser ver Board S5000VSA User’ s Guide” Replacing the Bac kup Batter y The lithium batte ry on the server board pow ers the R TC for up to 10 ye ars in the absence of power . When the battery st arts to weaken, it loses voltage , and the server settings stored in CMOS RAM in the R TC (for example, the date and time) may be wrong.
“Intel ® Ser v er Board S5000VSA User’ s Guide” 25 1. Observe the safety and ESD precautions in “Safety Information” . 2. T urn off all peripheral devices connected to the server . Turn of f the server . 3. Disconnect the AC powe r cord from the server .
26 “Intel ® Ser ver Board S5000VSA User’ s Guide”.
Appendix A: Getting Help Wo r l d W i d e W e b http://support.intel.com/suppor t/motherboards/server/S5000VSA . T elephone All calls are billed US $25.00 per incident, levi ed in local currency at the applicable credit card exchange rate plus applicable ta xes.
28 Intel ® Server Board S5000VSA User’ s Guide In Asia-P acific Region Australia .... 1800 649931 Cambodia .. 63 2 636 9797 (via Philippin es) China ......... 800 820 1 100 (toll-free) ................... . 8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India .
Intel ® Server Board S5000VSA User’s Guide 29 Colombia ... Contact A T&T USA at 01 800 91 1 0010. Once connected, dial 800 843 4481 Costa Rica . Contact A T&T USA at 0 800 0 1 14 1 14. Once connected, dial 800 84 3 4481 Ecuador (Andimate) .
30 Intel ® Server Board S5000VSA User’ s Guide.
Appendix B: Regulator y and Compliance Inf ormation Pr oduct Regulator y Compliance Pr oduct Safety Compliance The Intel ® Server Board S5000VSA complies with the following safety requirements: • U.
32 Intel ® Server Board S5000VSA User’ s Guide • GOST R 50628-95 Immunit y -Listed on one System License (Russia) • Belarus License - Listed on one System License (Belarus) • RRL MIC Notice No.
Intel ® Server Board S5000VSA User’s Guide 33 Electr omagnetic Compatibility Notices FCC (USA) This device complies with Part 15 of the FCC Rules. Operatio n is subject to the following two conditi.
34 Intel ® Server Board S5000VSA User’ s Guide • Connect the equipment to an outlet on a ci rcuit other than the one to which the receiver is connected.
Intel ® Server Board S5000VSA User’s Guide 35 K orean Compliance (RRL) English translation of the notice above: 1. T ype of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificat e. Obtain certificate from local Intel representative 3.
36 Intel ® Server Board S5000VSA User’ s Guide Restriction of Hazar dous Substances (RoHS) Compliance Intel has a system in place to restrict the us e of banned substances in accordance with the European Directive 2002/95/EC.
Appendix C: T roub leshooting This chapter helps you identify and solve problems that mi ght occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), an d the hot-swap controller (HSC).
38 Intel ® Server Board S5000VSA User’ s Guide Fir st Steps Checklist • Is AC power available at the wal l outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.
Intel ® Server Board S5000VSA User’s Guide 39 3. Make sure your vid eo d isplay monitor and ke yboard are correctly conn ected to the system. T urn on the video mo nitor . Set its brightness and contrast controls to at least two thirds of their maximum rang es (s ee the document ation supplied with your video display monitor).
40 Intel ® Server Board S5000VSA User’ s Guide T ry the solutions below in the order given. If you cannot correct the problem, conta ct your service representative or authorized dealer for he lp.
Intel ® Server Board S5000VSA User’s Guide 41 • Make sure the memory DIMMs have been populated accordin g to the system requirements. • Remove the memory DIMMs and re-seat them. • Make sure the processor(s) comply with the system requirements.
42 Intel ® Server Board S5000VSA User’ s Guide • Are the fan power connectors proper ly connected to the server board? • Is the cable from the control panel board connected to the both the cont.
Intel ® Server Board S5000VSA User’s Guide 43 Diagnostics pass b ut the connection f ails • Make sure the network ca ble is securely attached. • Make sure you specify the correct frame type in your NET .CFG file. • The controller stopped working when an add-in adapter was installed.
44 Intel ® Server Board S5000VSA User’ s Guide • Use only an authorized copy . Unau thorized copies often do not work. • If you are running the software from a CD-R OM or DVD-ROM, try a different disk. • Make sure the correct device drivers installed.
Intel ® Server Board S5000VSA User’s Guide 45 • Make sure the drive is compatible. See “Additional Information and Software” for a link to the tested drives. • Make sure you have not exceeded the power budget for the server . See “Additional Information and Software” for a link to software to check your power budget.
46 Intel ® Server Board S5000VSA User’ s Guide BIOS POST Beep Codes The table below lists the POST error beep code s. Prior to syst em video initialization, the BIOS uses these beep codes to inform users of error conditio ns. Please note that not all error conditions are suppor ted by BIOS beep codes.
Appendix D: Intel ® Serv er Issue Repor t Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboar ds/s erver/S5000SV A/. For the fastest service, please submit your form via the Internet.
48 Intel ® Server Board S5000VSA User’ s Guide DIMM Configuration DIMM A1 MB and V endor / part number: ______________ ____________________ DIMM A2 MB and V endor / part number: ______________ ____.
Intel ® Server Board S5000VSA User’s Guide 49 Hard Driv e Inf or mation Management Inf or mation On-Board Platform Instrumentatio n only _____________ _____________________ _ Intel ® System Manage.
50 Intel ® Server Board S5000VSA User’ s Guide Complete Prob lem Descr iption In the space below , provide a complete description of the steps used to reproduce the problem or a comp lete description of w here the problem can be found. Please also include any details on troubleshooting already done.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Intel S5000VSA c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Intel S5000VSA - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Intel S5000VSA, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Intel S5000VSA va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Intel S5000VSA, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Intel S5000VSA.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Intel S5000VSA. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Intel S5000VSA ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
